THE QUANTUM LEADER

Dr. C.N. Daftuar ,Salahkaar Consultants, Pune,

INDIA

By

Dr. C.N. Daftuar ,Chief Mentor and CMD,

Salahkaar Consultants, Pune,INDIA

WHAT MAKETH A COMPLETE

PERSON/MANAGER: THE QUANTUM LEADER ?

CN Daftuar

WHAT MAKETH A COMPLETE MANAGER/PERSON:

THE QUANTUM LEADER? I Strongly believe that it has to be a Combination of

IQ+EQ+LQ+SQ

Intelligence QuotientEmotional QuotientLearning QuotientSpiritual Quotient

We assume that a Perfect Manager needs to be first a perfect person which is possible only if he is sufficiently intelligent, socially apt, willing to learn and

change and is spiritually inclined. .

CN Daftuar

What is IQ(Intelligence Quotient)?

Intelligence quotient or IQ is a score derived from a standardized tests designed to assess the levels of intelligence in a person.

CN Daftuar

CONCEPTS & MEANINGS OF INTELLIGENCE & IQ

“The aggregate of global capacity of the individuals to act purposefully, to think rationally, and to deal effectively

with his/her environment’. (Wechsler)

IQ (COGNITIVE INTELLIGENCE)Cognitive Intelligence (IQ) is the “capacity to understand, learn, recall, think rationally solve problems, and apply

what one has learned”. (KAPLAN & SADOCK)

IQ EQUATION

X 100Mental Age

Chronological AgeIQ =

CN Daftuar

Cognitive Intelligence (IQ) Cognitive Intelligence (IQ) FrameworkFramework

• The Cognitive Realm • The Innovation Realm

• The Problem Solving & Analytic Realm

• The Strategy and Planning (Management) Realm

• The General (basic) Success Realm

EMOTIONAL INTELLIGENCE

CONCEPTS & MEANINGS OF EMOTION

EMOTIONS are a mix of

(i) Physiological Arousal, (ii) Expressive Behavior, and (iii) Conscious Experiences

THREE BASIC EMOTIONS AREFearAngerHappiness

ALL EMOTIONS BEGIN IN MIND BUT ARE EXPRESSED IN BODY AND BOTH EFFECT SPIRIT

AMYGDALA – A neural key to fear learning

EMOTIONAL INTELLIGENCE (EQ)

EQ DEFINED“It is an array of personal, emotional and social competences and skills that influence one’s ability to succeed in coping with environmental demands and pressures”. ( Reuven Bar-On,1997).

We (Daftuar, 2001) define Emotional Intelligence (EQ) as a capacity to blend a right mix of three kinds of emotional experiences, viz; (i) Physiological arousal, (2) Expressive behavior and (iii) Conscious experience for all kinds of behaviour meant for adjustments in life situations, for overall success in personal, social and professional life.

Emotional Intelligence Emotional Intelligence FrameworkFramework

• The Intrapersonal Realm

• The Interpersonal Realm

• The Adaptability Realm

The Stress Management Realm

• The General Mood Realm

IQ & EQ

IQ can get you A+ grade (Basic/General Success)

EQ gets you ahead in life

IQ can give you understanding (Cognition)

EQ can help you make use of those understanding

IQ is individual’s attribute (Like Reasoning ability)

EQ too is personal but also helps in interpersonal relationships

IQ can make you arrogant (For your high Intelligence and Innovative ideas) and spoil your social skills and success

EQ is responsible for your self-esteem, self awareness, social sensitivity & social adaptability

LEARNING QUOTIENT (LQ) We define Learning Quotient as• “…ability and willingness to learn new

knowledge, skills and personal characteristics effectively and efficiently and apply these learned characteristics, knowledge and skills for self and others’ including organization’s growth” (Daftuar,2011).

Key Elements of LQ In the organizational and particularly managerial context,

a person can be said to have high Learning Quotients (LQ) if s/he has, among others, the following attributes:

• Knows how to learn,• Willing to learn,• Willing to change,• Following high quality learning,• Following sound learning Methods, and• Willingness to apply learned material to successfully

solve personal and management Problems

Learning Intelligence (LQ) Learning Intelligence (LQ) FrameworkFramework

• The Ability & Willingness to learn Realm

• The Ability to apply knowledge in work and life Realm

• The Adaptability to Grow (self and others) Realm

• The Stress and Other Problems’ Management Realm

• The General Social Skills Realm

Four Divine Roles (Delegated by God)Four Divine Roles (Delegated by God)

• The Parental Duties Realm

• The Doctors’ Duties Realm

• The Teachers’ Roles Realm

• The Leaders’ Roles Realm

• The General Roles of the Four to Manage and Help Grow Someone Else’s Life Realm

WHY SQ FOR LEADERS?• Since Leaders’ Roles are divine given by

God where in s/he is assigned to manage and help others grow and achieve it becomes logical that the leaders should have spirituality as a matter of course in their personality and behaviour.

• Hence, Spiritual Intelligence is imperative in a Leader.

Spiritual Quotient (SQ) “Spiritual Intelligence is the ultimate intelligence

with   which we address and solve the problems of meaning and value, the intelligence with which we can place our actions and our lives in a wider, richer, meaning-giving context, the intelligence with which we can assess that one course of action or one life path is more meaningful than another.”

(Zohar & Marshall-2002)

Concept and meanings of Spiritual Intelligence

Ram Mohan says that spiritual Intelligence is about the growth of a human being, about moving on in life with direction in life and being able to heal ourselves of all the resentments & wounds that we carry. It is an expression of a higher reality.. nature is not meant to be exploited. Ultimately, we discover freedom from our sense of intimation as human beings and attain moksha.

CONCEPT OF SQ (SPIRITUAL INTELLIGENCE)

“ SQ or Spiritual Intelligence (SI) is the ultimate intelligence which helps us to address, understand and solve the problems of meaning and purpose and values of life; intelligences which places ourselves and our actions on a wider, richer, meaning-giving level; the intelligence with which we can help understand ourselves and draw a life path to benefit the universe including mankind and personally ourselves, our society and our organizations in more meaningful and purposeful way than what is available now by other means.” Daftuar, 2001.

Spiritual Intelligence (SQ) Spiritual Intelligence (SQ) FrameworkFramework

• The Spiritual and Religious Realm

• The Self-awareness Realm

• The Relationship and Love Realm

• Leadership and Managerial Realm

• The General Application Realm

Spiritual Intelligence (SQ) FrameworkSpiritual Intelligence (SQ) Framework

The Spiritual and Religious Realm

Beliefs in God & ReligiosityBelief in Soul Practicing Spiritual ExercisesFate and Karma

The Self-awareness RealmSelf- AwarenessFlexibility and Ability to adaptAbility to transcend painSpirituality intelligent about death.

The Relationship and Love RealmLove is divineLife   Style   Values Gender & Caste Equality

Leadership & Managerial Realm

Spirituality   in   leadership Helping Behavior Interpersonal relations

The General Application in Personal & Work Life Realm

Key Elements of SQ-1 According to our model of SQ, a person can be said to have

high Spiritual Intelligence if s/he has, among others, the following 15 (fifteen) attributes:

1.God & Religiosity One’s belief and attitude towards God and religion.2.Soul : The ability of an individual to cognitively understand the separate

existence of soul from the body3.Self  Awareness : Means how much a person is aware of one self, his/her activities and

dimensions related to life.4.Spiritual   Exercises: Indicated importance of spiritual practices in one’s life5. Life   Style   Values: The person has high values and beliefs that guide her/his life6. Gender & Caste Equality Believes that persons belonging to all genders and castes are equal

Key Elements of SQ-27. Fate  & Karma Person gives importance of fate & karma in one’s life and in the

conduct of ones life8. Interpersonal relations Person gives importance of social relations in one’s life.9. Divinity in  Love It’s a measure of how far an individual subscribes to the notion of

true love as divine10.Spirituality   in   leadership The extent of belief and actions of an individual in his/her use of

spirituality in leadership style.11.Helping Behavior How much importance is given to helping behaviour

Key Elements of SQ-3

12 .Flexibility and Ability to adapt A person’s ability to use and overcome suffering for self growth14 Ability to transcend pain15 Being spirituality intelligent about death. Understanding that death is just a transition from one phase to

another and realizing the immortality of soul

Another Model of Spiritual Intelligence

Spiritual Intelligence

True self inner wisdom

Awe beginners

mind Listening with the heart

1-Knowing2-Direct intution,non

rational3-Natural empathy and compassion.

Respect and Reverence for the animate

and inanimate.

Relational Spirituality.Communion,connection,community,comp

assion.LightnessLaughter

Contemplation mindfulness,

prayer

CalmnessStillness, Silence

TendernessGentleness,kindness,thoug

htfulness

SimplicityUncomplicated

slow food wholeness

WonderOpens to the

heart

The Superior Talented Manager Model Based on the Concept of the Complete Person

Knows how to learn,Willing to learn,Willing to change,Following high quality learning ,Following sound learning Method,Willingness to apply learnedmaterial for Management Problems

Self AwarenessConflict Management with idealism and valueInfluenceEmpathyTenderness & Compassion

IQIQ

SQ

• Logic• Problem Solving• Achievement• Manage• Administer

Self AwarenessRelationship

AwarenessSelf-ManagementRelationship

Management

Self (INTRAPERSONAL)

Other (INTERPERSONAL)

Recognition

(Awareness)

Regulation

(Self and Others-Management)

LQ

EQ

Salahkaar Model of Emotional (Personal) Relationship which climbs to the status of Spirituality

Heartful Emotions Heartful Emotions

Passion Decision/CommitmentUse of Position in relationship (Power/status)

Person-BPerson-A

Love, Hate, Happiness,Fear, Anger,Dominance/submission Power,..etc

Love, HappinessFear, Anger, HateDominance/submissionPower…..etc

Intimacy

Intelligence Quotient (IQ), Learning Quotient (LQ), Emotional Quotient (EQ) and Spiritual Quotient (SQ)

• Unlike IQ, which computers have, and EQ and LQ, which exists in higher mammals, SQ is uniquely human and, the the most fundamental of the four.

• It is linked to humanity's need for meaning, an issue very much at the forefront of people's minds.

• In the early part of the twentieth century IQ, or rational intelligence was the big issue. More recently, emotional intelligence (EQ) has been identified as a requirement for the effective use of IQ. People have started talking of the importance of LQ in the sense that ability and desire to learn is more important than the learned knowledge itself. Now there exists much scientific data that points to the presence of a Spiritual Intelligence (SQ), the ultimate intelligence that serves as a necessary foundation for the effective functioning of IQ, LQ as well as EQ.

• Looking at these connections our  model was developed  focusing on connection of all these four for richness in life and profession (ROLP).

ROL MODEL S.Q and Richness of life           

                                                           S.Q. 

                                 I.Q.               L.Q.                 E.Q.

Together with I.Q, L.Q. and E.Q., S.Q. is the factor that defines human beings ultimately from animals or computers. S.Q. allows being creative to change rules, to alter situations and to go beyond the obvious. A successful human being and hence, an effective Manager can be conceived as an integral combination of IQ.,L.Q., E.Q. and S.Q. This Individual   may be expressed as having richness in life. (ROL)

Applications of this Model:  • Spirituality is recognized as a pillar for success by many leading  management gurus .Not only eastern 

countries but western countries also have started accepting  the importance of spirituality  for successful as well as a contented life. A contended life trends to be changing very fast in twenty first century.

• Looking at this demand as well as realization for the same this Model can be useful for trainers   working in the area of Human Resource Development as well as in the area of the General management.

• The Model can be used to assess and frame a sound policy of Governance. • The model can also be used as a tool in the training areas to analyze  their emotional and spiritual level

and then sensitize leaders and managers for the effective use of spirituality to overcome life challenges for achieving desired goals.

• Further people can use the Model to understand themselves in deeper manner.  

• Model can be used in Spiritual management as well as in spiritual therapy  to deal with psychological problems or in the area of  mental health.

• If we are able to develop a sound person/manager who combine IQ,EQ,LQ and SQ in him/her self we may be able to get rid of the rampant corruption we see around at all levels of managerial and leadeshp roles and positions. 

Thanks