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The Promises and Reality of Cloud Computing October 26, 2016

The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

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Page 1: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

ThePromisesandRealityofCloudComputing

October26,2016

Page 2: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

• Wearepleasedtowelcomeyoutotoday’swebcast. InordertoqualifyforyourCPECertificate,youwillneedto:– Remainloggedonforatleast50minutes– RespondtoALL3pollingquestions– Wewouldappreciateifyouwouldcompletetheevaluationsurvey

followingtheevent.Alinktothesurveywillbeemailedtoyouautomaticallywithinthehourfollowingthewebinar.

• Youmaysubmitquestionsandwewilltrytoaddressthemduringtheprogram. However,iftimedoesnotpermitustoansweraquestionposedduringthewebcast,itwillbeansweredofflineaftertheevent.

WebinarIntroduction

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Page 3: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

• Forthosewhomeetthecriteria,aCPEcertificatewillbedepositedintoyourCheckpointLearningaccount.OuractivityhistoryandCPEcertificatesarenowmanagedusingCheckpointLearning.InordertoreceiveyourCPEcertificateforthisprogram,youmustregisterforaCheckpointLearningaccountthroughourExecutiveCollegebeforethewebinarbegins.

• ToapplyforacomplimentaryaccountvisittheExecutiveCollegepageatwww.eisneramper.com.CPEcertificateswillbedistributedintoyourCheckpointLearningaccount10-14businessdaysAFTERthewebinar.

• Disclaimer: ThereisapossibilitywewillbeunabletoofferCPEcertificatestopeoplewhologintothewebinarusing:◦ GoogleChrome◦ GoToWebinarInstantJoin◦ iPadsormobiledevicesTheseloginmethodsmaypreventyoufrombeingregisteredonthefinal attendeereport.Toensurethatyoushowuponthefinalattendeereport,pleaseloginusing adifferentmethodthantheoneslistedabove.

CPECertificateInformation

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Page 4: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

Speakers

DanGibson (Moderator)[email protected]

BillBlumPresident&[email protected]

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Page 5: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

Providebusinessleaders,executives,andprofessionalswithinformationtheycanimmediatelyusetodeploytechnologytominimizeriskandimproveperformance,

productivity,andprofitability.

CourseObjective

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Page 6: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

• Describewhat“thecloud”is• Determinewhatshould(orshouldnot)bemovedto“the

cloud”• Outlinetheimprovements/advantages“thecloud”willsolve

(orcreate)• Discussthedifferencebetweenpublic,private,andhybrid

clouds• Explaintheissuesaroundprivacy,security,reliability,

compliance,licensing,performance,anddisasterrecovery• Discussthehiddencosts,unforeseenissues,andproblems• Outlinetheissuesthatmustbeaddressed• beforemovinganythingto“thecloud”toensuresuccess

LearningOutcomes

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Page 7: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

• $175billionindustryin2016

• 28%compoundannualgrowthrate

• “Cloud…thebiggestdisrupterinIT”(Forbes)

• Cloudusersleverage6cloudsonaverage:3publicand3private(Rightscale.com)

TheCloudisHeretoStay

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Page 8: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

Gartner:– By2020,acorporate“nocloud"policywillbeasrareasa“nointernet"policyistoday

– By2019,morethan30%ofthe100largestvendors'newsoftwareinvestmentswillhaveshiftedfromcloud-firsttocloud-only

– By2020,morecomputepowerwillhavebeensoldbycloudprovidersthansoldanddeployedintoenterprisedatacenters

TheCloudisHeretoStay

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Page 9: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

1.

2.

3.

4.

5.

Top5CloudServicesFirms

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Page 10: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

124%

108%

63%

57%

40%

Top5Firms:GrowthinthePastYear

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Page 11: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

Doesyourfirmusecloudservicesfrom:

A. AmazonB. MicrosoftC. IBMD.OtherE. None

PollingQuestion#1

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Page 12: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

• Theexactoppositeofameteorologicalcloud• Manyvendorsinmanylocations• Datacenters• Hostingproviders• Softwarevendors• Contentproviders• Internetserviceproviders• Telecomcompanies• “Apps”

Whatis“TheCloud”?

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Page 13: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

• Public

• Private

• Hybrid

CommonCloudModels

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Page 14: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

• Servicesprovidedtomultipleclientsoverapublicnetwork,usuallytheinternet

• Allresourcesareusuallyownedandoperatedbytheserviceprovider

• Examples:Office365,Salesforce,AmazonWebServices,Rackspace,hostedspamfilters,AdobeCloudSuite,hostedwebsites

The“PublicCloud”

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Page 15: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

Massivemulti-billiondatacentershousingthousandsofservers:

The“PublicCloud”

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Page 16: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

Massivemulti-billiondatacentershousingthousandsofservers:

The“PublicCloud”

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Page 17: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

• Dedicatedresourcesentirelyownedandoperatedbyacompany

• Hardware

• Operatingsystems

• Software• Data

• Typicallyhostedonpremise

TheClassicPrivate“Cloud”

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Page 18: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

• Dedicatedresourcesentirelyownedandoperatedbyyourcompany

• Hostedatapublicdatacenter

TheNewPrivate“Cloud”

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Page 19: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

Acombinationofpublicandprivateclouds:

TheHybridCloud

Multi-tenantIaaSorSaaSOn-premiseequipment

Privaterackinapublicdatacenter ++

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Page 20: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

• Totheend-user:seamlesslyinterconnected• Examples:

– EmailhostedatOffice365,proprietarydocumentsstoredinprivatecloud

– Manufacturingprocesscontrolonpremise,accounting&ERPinpubliccloud

TheHybridCloud

++

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Page 21: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

Whichrepresentsyourfirm’scurrentcloudstrategy:

A. 100%Public Cloud(weownnoinfrastructure)B. 100%Private cloud(weusenocloudservices)C. Hybrid (amixofpublicandprivateclouds)D. Unsure

PollingQuestion#2

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Page 22: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

Let’sfocusonSoftwareasaService(SaaS)andInfrastructureasaService(IaaS):

• Software:Office365,Salesforce,Googleapps,filesharingservices(Box,Dropbox),hostedVoIPphonesystems(RingCentral),cloudbackupproviders

• Infrastructure:Amazon,Microsoft,IBM,Rackspace

BPaaS,PaaS,SaaS,IaaS?!

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Page 23: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

• Serviceprovidermanagestheentirestack:datacenter,hardware,operatingsystems,software

• Onasharedplatform,“multi-tenant”– Underlyinghardwaresharedamongmanyclients

• Onadedicatedplatform– Underlyinghardwareisdedicatedtooneclient– Forlegacyapplications,security,orlicensing

SoftwareasaService(SaaS)

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Page 24: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

• Datacenter,hardware,storage,servers,networking• Ownedbytheserviceprovider• Providedonaperuse,usuallyonamonthlybasis• Onasharedplatform,“multi-tenant”

– Virtualized– Sharinghardware(processor,storage,RAM)

• Onadedicatedplatform– Eachclienthastheirowndedicatedhardware

• Theprovidermayormaynotprovideanythingelse,i.e.operatingsystems,software,etc.

InfrastructureasaService(IaaS)

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Page 25: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

• SaaSismucheasierthanIaaS• Mostcommonapplicationstomigrate

– Email(Office365)– Backups/storage(iDrive,Carbonite,Mozy)– CRM(Salesforce)– Businessproductivity(GoogleApps,Office365,AdobeCloud)– Filesharing(Box,Dropbox)– Onlinemeetings(GoToMeeting,Webex)– Accounting(Netsuite)– Payroll/HR(ADP)– Expensereporting(Concur)

CloudAdoption

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Page 26: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

Promise:• Highavailability,reliability,andfaulttoleranceReality:• Significantlybetterthanonpremisesolutions,BUT:

– Everyvendorexperiencesdowntime– Outagesoccurformanyreasons– RecentDDoSattack– Youmustbeprepared:

• Redundantinternetaccess• Databackups

ThePromisesandReality

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Page 27: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

Promise:• Security

Reality:• Littleknownfact:

– Yourdatamaybeexposedtothirdpartieswithoutyourknowledge.

Readthetermsofservice!

ThePromisesandReality

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Page 28: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

Promise:• Lowercosts

Reality:Itdependson…• Heavyworkloadsthataredynamicallychanging?

– Yes• Legacysoftwareapplicationsthatrequirededicated

resources?– No

• Effectivecostanalysisincludesongoinglicensing,internetaccess,databackups,migrationcosts,vendormanagement

ThePromisesandReality

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Page 29: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

• WhatshouldNOTbemoved• Performance/latency• Security:identity/accessmanagement,passwords

– Singlesignon:Okta,Microsoft,OneLogin,EmpowerID• Personaldevices(BringYourOwnDevice)

– MobileDeviceManagement(MDM)• Compliance:whereisyourdata?• Monitoringmultiplevendors• Managingcosts• Monitoringusers’applications

ChallengesandTrends

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Page 30: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

Isyourfirmmonitoringandawareoftheapplicationsyouremployeesareusingonalltheirdevices?

A. YesB. NoC. Unsure

PollingQuestion#3

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Page 31: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

• Confidentiality• SLA’sforuptime• Locationofthedata• Requiredbandwidth• Accesstothedatafore-Discovery• Security(SSAE16auditeddatacenters)• Databackupanddisasterrecoverystrategy• Indemnificationclauses:Readthetermsofservice• Supporthours(poorsupportis#1commoncomplaint)• IaaS:operatingsystemsandsoftwareupdatesandpatches• Dataportability:processformigratingdataifrelationshipfails

IssuestoAddress

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Page 32: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

• ShiftfromCAPXtoOPX:monthlyperseat/perresourcepricing

• LessinternalI.T.resourcestomaintainserversandapplications

• Businessagility:respondquicklytonewopportunities

• Lessneedforinfrastructure:cooling,power,space

• Connectbetterwithcustomers,vendors,partners

• FreedomfortheCIOtofocusonthebusiness

• Benefitfrombestpracticesofothers

TheRealBenefits

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Page 33: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

Questions?

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Page 34: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

ThankYou!

DanGibson (Moderator)[email protected]

BillBlumPresident&[email protected]

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Page 35: The Promises and Reality of Cloud Computing...The Promises and Reality of Cloud Computing October 26, 2016 • We are pleased to welcome you to today’s webcast. In order to qualify

This publication is intended to provide general information to our clients and friends, It does not

constitute accounting, tax, or legal advice; nor is it intended to convey a thorough treatment of the

subject matter.