The Project Management Context

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    The Project Management Context

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    Change Control

    2K6-IX-14 Initial Creation

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    UN0603 Road Map

    Unit 1 Introduction to Project ManagementUnit 2 The Project Management ContextUnit 3 Project Management ProcessesUnit 4 Project Integration ManagementUnit 5 Project Scope ManagementUnit 6 Project Cost ManagementUnit 7 Project Time ManagementUnit 8 Project Quality ManagementUnit 9 Project Human Resource ManagementUnit 10 Project Communications Management

    Unit 11 Project Risk ManagementUnit 12Project Procurement Management

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    Unit 2 RoadMap

    2.1 Project Phases and the Project Life Cycle

    2.2 Project Stakeholders

    2.3 Organizational Influences 2.4 Key General Management Skills

    2.5 Social Economic Environmental Influences

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    2.1 Project Phases and the Project Life Cycle

    2.1.1 Characteristics of Project Phases

    2.1.2 Characteristics of Project Life Cycles

    2.1.3 Typical Life Cycles

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    2.1.1 Characteristics of Project Phases

    Eachphase is demarcated by one or more

    deliverables

    A deliverable is a tangible, verifiable work

    product (feasibility study, requirements

    document, piece of code etc)

    Conclusion of a phase is called aphase exit,

    gate, kill point, etc

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    Gate Activities

    Determine if the project should continue into

    its next phase

    Review project quality

    Review deliverables

    Detect, report and correct defects

    Gates are defined by the Project Life Cycle

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    2.1.2 Project Life Cycle Models

    Life cycle models are useful in

    Determining complete set of activities

    Determining if we are tracking appropriately

    Estimating costs overruns

    Estimating schedule overruns

    Note that most follow a Rayleigh Curve

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    Life Cycles

    Phases a system or product goes through

    E.g. product life cycle

    E.g. software life cycle

    Uses

    Management and planning

    Task and result identification

    Study and improvement

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    Why use a Life Cycle? Increasing size and cost make it mandatory Social implications Legal/regulatory requirements Because nuclear engineers are ENGINEERS and that's

    what engineers do

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    Phases of the Engineering Life Cycle

    Requirements

    Specifications

    Design

    Implementation Integration

    Testing

    Maintenance

    Retirement

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    A Rayleigh Curve

    Effort Curve

    0

    2

    4

    6

    8

    10

    12

    1 3 5 7 9 11 13 15 17 19 21 23

    Time Units

    Effort/TimeUnit

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    Typical Life Cycles

    Hump often is shifted towards the end (in most

    projects)

    time

    $ InitialPhase

    IntermediatePhases

    FinalPhase

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    Life Cycle define (generally)

    What technical work is to be done at each

    phase

    Who is involved at each phase

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    PM LC Common Characteristics

    Cost/staffing is low at beginning and end; rises

    towards the end to maximum

    At the start, Probability of Failure and

    Likelihood of Risk are highest; fall slowly as the

    project proceeds

    Ability of stakeholders to change product

    characteristics is highest at start and falls

    towards completion

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    Stakeholders Influence over Time

    Project TimeLow

    High

    Cost of Changes

    Stakeholders

    Influence

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    Time Dependency Spelled Out(B Boehm Annuals of SE 1(1), 1995 Kluwer Pub)

    Over

    Under

    0.25x

    4x

    2x

    1.5x

    1.0x

    0.5x

    +

    +

    +

    +++

    +++

    +

    +

    +

    +

    Size (LOC)

    Cost $

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    2.1.3 Typical Life Cycles

    Defense acquisition project

    Software construction project

    Construction project Pharmaceutical product

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    2.2 Project Stakeholders

    What IS a SH anyway?

    individuals and organizations that are actively

    involved in the project or whose interests may be

    affected, + or-, by the project or its completion.

    The PM must identify all stakeholders

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    Key Stakeholders include at least:

    Project manager

    Project team members

    Customer Client

    Performing organization

    Sponsor

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    Other Categorizations

    Internal/external

    Owners/funders

    Sellers and contractors Team members and their families

    Government agencies and media outlets

    Individual citizens Lobbying groups

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    Relationship between Project and the SHs

    ProjectManager

    PM Team

    Project Team

    Project Stakeholders

    Project

    Sponsor

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    Managing Stakeholders

    Must be identified and managed

    Keep them informed of progress or lack of it

    Identify especially the champion that sits onthe Money Board

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    2.3 Organizational Influences

    2.3.1 Organizational Systems

    2.3.2 Organizational Cultures

    2.3.3 Organizational Structures 2.3.4 The PMO

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    On Organizations...

    ... We trained hard... but it seemed that every

    time we were beginning to form into teams, we

    would be reorganized... I was to learn later in life

    that we tend to meet any new situation byreorganizing; and a wonderful method it can be

    for creating the illusion of progress while

    producing confusion, inefficiency and

    demoralization.

    Petronius Arbiter

    60AD

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    2.3.1 Organizational Systems

    Project-based organizations those who perform projects

    The projectized organization

    Non-project-based organizations Makes PM more difficult

    eg Federal Government or any hierarchy

    Key point: how does the org treat projects?

    If functional departments are rewarded for staffingprojects, be sure they arent parking Beach Bunnies onyour project!

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    2.3.2 Organizational Cultures

    Is the organization a risk taker?

    Is it rigidly hierarchical?

    Must match project to culture

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    2.3.3 Organizational Structure

    Determines Project Structure

    We identify 5 types of organizations

    1. functional

    2. weak matrix

    3. balanced matrix

    4. strong matrix

    5. projectized

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    Functional Organization

    Functional Manager Functional Manager Functional Manager

    Staff

    StaffStaff

    Staff

    Staff

    Staff

    PHB

    Project

    Coordination

    Staff

    StaffStaff

    Staff engaged in project activities

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    Functional pluses and minuses

    Easier management ofspecialists

    TM only have 1 boss

    Centralized andrationalized resources

    Clear career path

    The boss trumps theproject

    No career path in PM

    PM has no authority Projects suffer in general

    No project manager(expediter, coordinator)

    No home for team

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    Matrix Organizations

    Weak Matrix

    Balanced Matrix

    Strong Matrix

    Composite

    Functional

    Projectized

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    Matrix pluses and minuses

    Highly visible objectives

    Improved PM control

    More support from

    functional orgs

    Maximum usage of scarce

    resources

    Better coordination

    Team members have ahome

    Not cost effective (too many

    people)

    More than 1 boss for team

    More complex to monitor,control

    Resource allocation harder

    Need extensive P&P

    Higher potential for conflict &duplication of effort

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    Weak Matrix Organization

    Functional Manager Functional Manager Functional Manager

    Staff

    StaffStaff

    Staff

    Staff

    Staff

    PHB

    Project

    Coordination

    Staff

    StaffStaff

    Staff engaged in project activities

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    Balanced Matrix Organization

    Functional Manager Functional Manager Functional Manager

    Staff

    StaffStaff

    ProjectManager

    Staff

    Staff

    PHB

    Project

    Coordination

    Staff

    StaffStaff

    Staff engaged in project activities

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    Strong Matrix Organization

    Manager of PMs Functional Manager Functional Manager

    Staff

    StaffStaff

    PM

    PM

    PM

    PHB

    Project

    Coordination

    Staff

    StaffStaff

    Staff engaged in project activities

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    Composite Organization

    Manager of PMs Functional Manager Functional Manager

    Staff

    StaffStaff

    PM

    PM

    PM

    PHB

    Project A

    Coordination

    Staff

    StaffStaff

    Staff engaged in project activities

    Project B

    Coordinatio

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    Projectized Organization

    Project Manager Project Manager Project Manager

    Staff

    StaffStaff

    Staff

    Staff

    PHB

    Project

    Coordination

    Staff

    StaffStaff

    Staff engaged in project activities

    Staff

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    Projectized pluses and minuses

    Efficient project

    organization

    Loyalty to project

    More effective

    communication

    Greater job satisfaction

    Much more likely tosucceed

    No home when project

    is done

    Less professionalism in

    disciplines

    Duplication of facilities

    and job functions

    Less efficient use ofresources

    No career path

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    Organizational Structure Influences on ProjectsPMBoK page 19

    Functional WeakMatrix

    Balancedmatrix

    StrongMatrix

    Projectized

    PMs

    Authority

    Little or

    none

    Limited Low to

    Moderate

    Moderate to

    High

    High to

    Total

    PMs Time 0% 0-25% 15-60% 50-95% 85-100%

    PMs Role Part time Part time Full time Full time Full time

    PMs Title Coordinator- Leader

    Coordinator- Leader

    PM - PO PM PM

    Admin

    Staff

    Part time Part time Part time Full time Full time

    OS

    Proj Chars

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    2.3.4 The PM Office

    All the way from Stinky using Excel to an office

    of a 1000 engineers

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    2.4 Key General Management Skills

    2.4 General Management

    2.4.1 Leading

    2.4.2 Communicating

    2.4.3 Negotiating

    2.4.4 Problem Solving

    2.4.5 Influencing

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    2.4 General Management

    Financial and accounting, sales and marketing

    Strategic planning, tactical operation

    Organizational structures, behaviour,

    personnel

    Managing work relations

    Managing oneself Next set are specific to a PM

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    2.4.1 Leading

    Note difference between leading and managing

    Need both

    Managing is about producing good results Leading is

    Establishing direction

    Aligning people Motivating and inspiring

    Reducing personnel conflicts

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    2.4.2 Communicating

    Must be proficient at written and oral

    Estimated that 90% of the PMs time is spent

    communicating

    Internal and external communications

    Vertical and horizontal

    Note necessity of the PM being the ONLYspokesperson for the team!!

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    2.4.3 Negotiating

    Necessary to achieve cooperation from others

    Networking within the organization

    Give so that you can get at a later date

    Will negotiate at least Scope, cost, schedule

    Changes to above

    Contract terms and conditions

    Assignments

    Resources

    People conflicts

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    2.4.4 Problem Solving

    Problem definition

    Decision-making

    Is done all the time

    You must be FAST at this

    Timing is everything

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    2.4.5 Influencing

    You do this to get things done

    Must understand the old patch

    Need to exercise both power and politics

    Note that both have their evil twin

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    2.5 Social Economic Environmental Influences

    2.5 General

    2.5.1 Standards and Regulations

    2.5.2 Internationalization

    2.5.3 Cultural Influences

    2.5.4 Social Economic Environmental

    Sustainability

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    2.5 General

    You must understand the milieu that you are in

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    2.5.1 Standards and Regulations

    A standard is a document approved by a

    recognized body, that provides, for common and

    repeated use, rules, guidelines or characteristics of

    products or services with which compliance is notmandatory (ISO)

    A regulation is a document, which lays down

    product, process or service characteristics,

    including the applicable administrative provisions,

    with which compliance is necessary (ISO)

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    2.5.2 Internationalization

    Time-zone differences

    National and religious holidays

    Telephonic and communications infrastructure

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    2.5.3 Cultural Influences

    Can sandbag you

    Examples from Saudi Arabia (UL?)

    and Japan

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    2.5.4 Social Economic Environmental Sustainabilit

    You can be accountable for impacts resulting

    from a project

    A civil engineer might dig up some ruins

    Environment; putting in a road could ruin a

    pristine environment