The Premier PCC Program provides a set of national standards for PCC excellence and address the PCC Networks core growth strategy: to implement and

Premier AwardsPremier Awards

The Premier PCC Program provides a set of national standards for PCC excellence and address

the PCC Network’s core growth strategy:

to “implement and leverage network best practices to create business growth opportunities for PCC members and the U.S.

Postal Service.”

Based on these national standards, PCCs were recognized as performing at a Bronze, Silver, or Gold Level.

And now on to the winners!

Bronze Level AwardBronze Level Award

Akron / Canton PCC

Chippewa Valley PCC

Coulee Region PCC

Erie Area PCC

East Texas PCC

Greater Pittsburgh PCC


Greater Wichita Area PCC

Green Bay Area PCC

Inland Empire PCC

Manhattan Flint Hills PCC

Minnesota Heartland PCC


Peoria Area PCC

South East Minnesota PCC

Southeastern Pennsylvania PCC

Southern Nevada PCC

Southwest Florida PCC

Southwest Idaho PCC

Twin Ports PCC

Silver Level

Capitol City PCCCapitol City PCC

Greater Omaha PCCGreater Omaha PCC

Mohawk Valley Regional PCCMohawk Valley Regional PCC

Panhandle PCCPanhandle PCC

Southern Maine PCCSouthern Maine PCC

Southern Tier PCCSouthern Tier PCC

Gold LevelGold Level Austin PCC

Bay Valley PCC

Baltimore PCC

Buffalo / Niagara PCC

Capital Region PCC

Central Arkansas PCC

Central Florida PCC

Central Massachusetts PCC

Central Missouri PCC

Central New York PCC

Central Ohio PCC

Chicago PCC

Des Moines PCC

Detroit Michigan PCC

Gold LevelGold Level

Gold LevelGold Level Fairfield County Connecticut PCC

Fort Worth PCC

Greater Atlanta PCC

Greater Birmingham PCC

Greater Boston PCC

Greater Charlotte PCC

Gold LevelGold Level Greater Cleveland PCC

Greater Dallas PCC

Greater Denver PCC

Greater Hartford PCC

Greater Hudson Valley PCC

Greater Kansas City PCC

Gold LevelGold Level Greater Madison Area PCC

Greater Metro Phoenix PCC

Greater New Haven PCC

Greater New Jersey PCC

Greater New York PCC

Greater Oklahoma PCC

Gold LevelGold Level Greater Philadelphia PCC

Greater Portland PCC

Greater St. Louis PCC

Greater Triad PCC

Greater Triangle Area PCC

Lehigh Valley PCC

Gold LevelGold Level Long Island PCC

Los Angeles PCC

Manasota PCC

Miami-Dade County PCC

Midlands PCC of Greater South Carolina

Mid-Michigan PCC

Gold LevelGold Level Milwaukee PCC

Nashville / Middle Tennessee PCC

New Hampshire PCC

North Valley PCC

Northeast Florida PCC

Northern Illinois PCC

Gold LevelGold Level Northern Virginia Metro PCC

Northwest Arkansas PCC

Providence Rhode Island PCC

Puget Sound PCC

Sacramento PCC

San Diego PCC

Gold LevelGold Level San Francisco PCC

Santa Ana District PCC

Sioux Falls Area PCC

South Central Minnesota PCC

South Suburban PCC

Southeastern Massachusetts PCC

Gold LevelGold Level Tampa Bay PCC

Tulsa PCC

Twin Cities PCC

Upstate PCC of Greater South Carolina

Utah PCC

Van Nuys PCC

Washington Metropolitan PCC

Premier AwardsPremier Awards

For the 3rd consecutive year, the number of Premier award winners has set a

record in each category; with a total of 93 for 2012!

That includes a record 18 in the Bronze category, 6 that reached the Silver level,

and an amazing number of 69 that achieved Gold status!

Congratulations!

Leadership AwardsLeadership Awards

The Postal Customer Council Leadership Awards Program

recognizes outstanding performance

in various categories

of PCC leadership.

And now on to the winners!

Education ExcellenceEducation Excellence Bronze AwardBronze Award

The Forth Worth PCCThe Forth Worth PCC

The Fort Worth PCC develops, distributes and promotes enhanced training programs, workshops-in-a-box, events and educational tools that provide solutions to members

and business mailers needs while improving mail effectiveness.

In addition to the certificate program they held several educational and networking roundtable events to help

members grow their business leveraging experts from the Speaker’s Bureau as well fortune 500 companies.

Education Excellence Education Excellence Bronze AwardBronze Award

The Forth Worth PCCThe Forth Worth PCC


San Diego PCCSan Diego PCC


San Diego PCCSan Diego PCC

From their Flats Sequencing System Tacos and Tours event,

to County Registrar of Voters mailing solutions event, they

added innovation to their educational efforts!

Education Excellence Education Excellence Silver AwardSilver Award

Tampa Bay PCCTampa Bay PCC

Education Excellence Education Excellence Silver AwardSilver Award


Their unique and creative Flat Mail Stanley mascot and road trip

activities charged their educational efforts with

excitement and enthusiasm, and drove their PCC to success!

Education Excellence Education Excellence Gold AwardGold Award

Central Ohio PCCCentral Ohio PCC

Education Excellence Education Excellence Gold AwardGold Award

Central Ohio PCCCentral Ohio PCC

Their focus on cost-savings and decreased time commitments in the utilization of established communications vehicles

such as webinars, seminars, workshops, and email; combined with very user

friendly website, informed, attracted, and

provided value to their members!

Communication Excellence Communication Excellence Bronze AwardBronze Award

Greater Portland PCCGreater Portland PCC

Communication Excellence Communication Excellence Bronze AwardBronze Award

Greater Portland PCCGreater Portland PCC

Their creative uses of mail to grow mail, and their very dynamic website;

combined with an emphasis on special communications offerings to Nonprofit

organizations, International mailers, and Mailpiece Design Professionals

was very effective!

Communication Excellence Communication Excellence Silver AwardSilver Award

Greater New York PCCGreater New York PCC

Communication Excellence Communication Excellence Silver AwardSilver Award

Greater New York PCCGreater New York PCC

Their strong emphasis on expanded communications,

additional networking events, and face-to-face communications

targeting new audiences was a winning combination!

Communication Excellence Communication Excellence Gold AwardGold Award


Communication Excellence Communication Excellence Gold AwardGold Award


Their Calendar of Events system, email blasts, interactive

website, and targeted mailing system has won them the Gold!

PCC Industry Member of the YearPCC Industry Member of the Year

Tracey Dunlap, Epic Systems

Over the past 5 year’s, Tracey has demonstrated a passion for the enhancement and refining of their

PCC’s education programs, membership recruitment, and communications.

Her leadership has inspired and impacted every facet of her local PCC; leading it to Gold status each of the

past 5 years, and various Leadership awards along the way!

PCC Industry Member of the YearPCC Industry Member of the Year

Tracey Dunlap, Epic Systems

PCC District Manager of the YearPCC District Manager of the Year

Lorraine Castellano; Long Island DistrictLorraine Castellano; Long Island District

Our winner this year serves as her local PCC Co-chair, and authored its 2012 process plan to more successfully connect, communicate, and react with the area’s mail preparers and

owners; and to focus on helping them grow their business via new products and services.

The local PCC membership states that this year’s winner consistently instills confidence that the group is of value to

the USPS; with the entire district postal staff being engaged, responsive, and attending general meetings to hear the

group’s feedback and resolve their concerns.

PCC District Manager of the YearPCC District Manager of the Year

Lorraine Castellano; Long Island DistrictLorraine Castellano; Long Island District

PCC Postal Member of the YearPCC Postal Member of the Year

Raschelle Parker; Manager Marketing, Raschelle Parker; Manager Marketing, New York DistrictNew York District

This year’s winner has been an inspiration and driving force for their local PCC for the past nine

years; leveraging their experience and knowledge by mentoring new board members to a seamless

transition each year.

Our winner’s vision, extraordinary people-skills, and familiarity with all things postal positioned her

PCC to a stellar 2012 year of growth, educational leadership, and networking opportunities!

PCC Postal Member of the YearPCC Postal Member of the Year

Raschelle Parker; Manager Marketing, Raschelle Parker; Manager Marketing, New York DistrictNew York District

PCC Business Partner of the YearPCC Business Partner of the Year

The Oklahoman DirectThe Oklahoman Direct

They have been a very actively engaged serving their local PCC for over 25 years; mentoring and empowering all of their

employees to do the same, with two of them holding leadership positions on their PCC Executive Board, and

another two being past recipients of the PCC Member of the Year award.

They have maintained an active presence at every local level PCC event and represented their PCC at 8 of the last 10 National Postal Forum events. And in addition to the design, printing,

and mailing of the local PCC newsletters and promotional items, they also generously provide meeting rooms at their facility for PCC educational sessions throughout the year.

PCC Business Partner of the YearPCC Business Partner of the Year

The Oklahoman DirectThe Oklahoman Direct

PCC of the Year - Small MarketPCC of the Year - Small Market

Central Missouri PCCCentral Missouri PCC

Although this year’s winner is a PCC in a smaller market, they have made a big impact!

Their unique “Mail Crawl” event, their specialized and customer-led educational series on the value of mail, and their constant engagement with both postal and industry representatives regarding the most successful mailing techniques have earned them the two thousand twelve Small Market PCC of the Year award.

PCC of the Year - Small MarketPCC of the Year - Small Market

Central Missouri PCCCentral Missouri PCC

PCC of the Year - Large MarketPCC of the Year - Large Market

Twin Cities PCC Twin Cities PCC

Their theme this past year was “Open Your Imagination to a World of Innovation”, and from their website redesign and utilization,

to their unique use of their membership cards for increased engagement and

participation value to their members, they have truly excelled in demonstrating that

intent!

PCC of the Year - Large MarketPCC of the Year - Large Market

Twin Cities PCC Twin Cities PCC

Congratulations Congratulations to all our winners!to all our winners!

Documents

The Premier PCC Program provides a set of national standards for PCC excellence and address the PCC Networks core growth strategy: to implement and