Steven Stokmans

Commercial Director

Microsoft Belgium & Luxembourg

The Power of Productivity

World-class customer experiences……begin with your people.

“Our sales people do not follow our defined sales processes”

“Our sales team is too stuck in its old ways to realize the potential of new technology”

“Our sales applications are just too cumbersome to use”

“Our sales people do not have access to the information they need to succeed”

“It’s hard to tap into office systems when sales reps are on the road”

But your people face

Troy G. Miller, Eric P. Gist, “Selling in Turbulent Times” Accenture Study

challengesevery day.

Close deals faster

Discover insights

Enhance relationships

Attract more prospects

Keep customers

Improveservice

That’s the Power of Productivity

By giving your people the right tools…… you can amplify their impact.

The Future of Productivity

The cloud on your terms

Best productivity experience across PC, phone, and browser

Online

On-premises

Business Intelligence CRM Collaboration Enterprise

SearchUnified

Communications

A GLOBAL AND TRUSTED BRAND

BEST VALUE FOR A COMPREHENSIVE SOLUTION

NATIVE OFFICE EXPERIENCE

SCALABLE SOLUTIONS IN THE CLOUD

MICROSOFT: LEADER IN CRM

Driving Leadership in CRM Worldwide

Leader in Forrester Wave ratings for CRM Suites(Large & Midsized)

Leader in Forrester Wave rating for CRM Suites, Customer Service

Leader in the Gartner Customer Service MQ

Leader in Gartner Sales Force MQ

* Access the full analyst kit via Partner Source

• Over 100 service providers hosting Dynamics CRM solutions.

• Over 1.4M users in more than 80 countries with 40+ languages.

• Over 23,000 customers from small to enterprise.

• Over 1,200 software and services partners

• Microsoft Dynamics CRM Online released in 40 markets and 41 languages

Microsoft Dynamics CRM Momentum

Microsoft Office integration and workflow save time.

Quick start, mobile access accelerate ROI.

Configurability creates new possibilities.

Provides more value for existing Microsoft investments at low cost.

Microsoft Outlook experience drives user adoption.

Why Our Customers Succeed

Time to Value

Flexibility

Total Cost of

Ownership

Productivity

Usability