The Pocket Guide to Relocation 2013

Pocket THE

GUIDE TORELOCATION

2013

Re:locate T H E M A G A Z I N E F O R H R & R E L O C A T I O N P R O F E S S I O N A L S

...www.relocatemagazine.com...www.smartmoverelocate.com

Spotlight on

overseas

destinations

Find the perfect job

Select the perfect candidate

Smart Move – website

for relocating

employees and their

families

Your powerful resource

for managing international

assignments and relocations

All this and so much more

from the

leading relocation resource...

50,000+ unique users per month and counting...

Relocating employees

made simple ...

This guide contains the key information you need to move people successfully, whether

you’re operating domestically or internationally, whether you’re new to relocation or an

experienced professional.

Even the shortest overseas business trip or commuter assignment brings risks. Often, the areas of highest risk, for both employer and relocating employee, are the ones managers tend to consider least – see page 6.

Re:locate can help! Our quarterly magazine and monthly e-newsletter keep you in touch with the latest trends. Our website provides in-depth information, plus a growing series of

downloadable factsheets. Smart Move, our new employee support website, saves

you time and trouble by answering a host of relocation-related

questions on your behalf – see page 14.

Get the full picture...www.relocatemagazine.com | 3

Contents3 Introduction6 Risk Areas10 Policy14 Employee & Family Support15 Property & Moving18 Suppliers Directory

Suppliers Directory

Re:locate MagazineSpray HillHastings RoadLamberhurstKent TN3 8JB

Tel: 01892 891334www.relocatemagazine.com

Contents3 Introduction6 Risk Areas10 Policy14 Employee & Family Support15 Property & Moving18 Suppliers Directory

Policy

Risk Areas

Property & Moving


Employee & Family Support

Today, employers regularly send their staff to work in another country, whether for a few days or for several years. Many are aware of the risks associated with cross-border working. But, as globalisation increases and businesses rush to compete for opportunities, priorities are often not focused on the relevant risk areas.

The four areas of highest risk for international assignments and cross-border working are the ones

managers tend to consider least:

• Immigration• Personalincometax• Corporateincometax• Socialsecurity

Itiseasytoassumethatsomeoneworking in one European country is able to work in another; to assume that employees are not liabletopersonalincometaxintheir host location if they are paid by their home payroll; to assume

Risk areas

Did You Know...?

that someone else is making thenecessarycorporatetaxandfinance arrangements for the project or assignment. And it is easy to forget about social security altogether!

Suchassumptionsandomissions could result in significant financial, employment and reputational damage to the employer, as well as personal cost and disruption to the employee, director or partner.

Intoday’seconomicclimate,taxauthoritiesaroundtheworldare becoming more vigilant over

foreign workers and foreign companies undertaking business in their jurisdiction. Where the authoritiesdiscovertaxorsocialsecurity avoidance, or where immigration formalities have been ignored, penalties – both financial and for the continuation of the business – can be severe.

The good news is that, providing we know about the cross-border workers, there are steps that can be taken to mitigate the costs, avoid the penalties and ensure the employer is compliant with all relevant legislation.

Keep up to date with the latest on the domestic and international relocation sceneSubscribe online to Re:locate magazine and our monthly e-newsletter, Re:locate Extra.

For your FREEsubscription, go to:

www.relocatemagazine.com

“In today’s economic climate, tax authorities around the world are becoming more vigilant.”



Four risk areas

conditions are met, the individual willonlypaytaxonthesameincome in one jurisdiction. However, that jurisdiction might beonewithahighertaxrate,and the employee will generally expectreimbursement.Makesure you take professional advice and monitor the international movements of all your staff, from theCEOdown.

Corporate income tax

Specialisttaxadviceisrequiredby employers with employees working in another country, as the risks of creating a ‘permanent establishment’if nosecondmentagreement is in place are high. Businesses should also consider the implications of transfer pricing and cross-border value-addedorsalestaxes.Settingupprocesses to manage these issues might seem costly, but it is money well spent and a sound investment for future international working.

Make sure your finance andtaxteamsknow

about the project, assignment and any cross-border business activity.

Be Aware And Take Action

Immigration

Almosteverycountryrequiresa foreign national undertaking productive work in that country to have permission to do so. Regulations vary, and it is vital to check before starting a project, an assignment or – in some places – even a business trip. While the EEA promotes the free movement of labour, this does not mean thataUSemployeewithaworkpermit for France may also work inItalyortheUK.Makesurethatall your cross-border workers have the correct work permission.

Personal income tax

Individualscanbecomeliabletoaforeignincometaxif theyspendtime in another country, and many regular visits can pose the same risk as one long stay. Many countries now have a ‘double taxtreaty’with other countries, and, providing certain

Cross-border working

Itisimportantthatallcompaniesconducting any kind of international business are aware of the risks associated with cross-borderworking.Cross-borderworkers may include:

• Business travellers• Internationalcommuters• Cross-borderprojectworkers• ‘Stealthexpats’• Those on short- or long-term

assignments

To find out more, see the InternationalAssignmentsectionof our website at www.relocatemagazine.com

Stepping stones

Follow the streams highlighted on our website for step-by-step guidance on managing international relocation:

Social security

Working in a country with a state social security scheme generally means social security is payable, both by the employer and by the worker.Insomecountries,thiscanbeexpensive,andacertificateof coverage (available across the EEA and some other countries with alegalagreement)exemptstheindividual from host-country social security payments while continuing contributions to the home scheme. But, where social security is payable, costs for the employer could have a significant impact on budgets, and fines for non-payment can be severe. Make sure you know who is working where, and for how long, and that you apply for (and obtain) any applicable certificates.

Additional elements for consideration

Internationalworkingisacomplexarea,andtherearemany more elements than these to consider; will family members beincluded,willtaxequalisationapply, how will pension contributions or share plans be treated, what allowances will be paid, to name but a few.


Business travellers and commuters

Short-term assignments

Long-term assignments – ‘lite’

Long-term assignments – ‘full’

Employee support – Smart Move

Do we need a relocation policy?

The simple answer is yes, you do.

A relocation policy – whether for international or domestic relocations and assignments - is needed in the same way as a policy on grievance procedures, absence or any other HR issue. Itbringsconsistencytoanotherwise very fluid area, helps toreduceunexpectedandunbudgeted costs, and gives prospective assignees – as well as those managing them – the guidance they need in

understanding the terms, benefits and obligations of the relocation.

A policy will tell the employee and the business how the relocation, assignment or transferwillwork.Itwillexplainthe benefits and entitlements available,andhowtaxablebenefitswill be treated, and describe the services to be provided to assist withrelocation.Itshouldalsooutline, for those undertaking an international relocation, how payroll,incometax,socialsecurityand pension will be managed, plans for the individual at the

end of their assignment, and the process for ending any assignment early. Employees, managers and HR all need to know and understand these points and their implications.

Having a comprehensive policy ensures there are no surprises and that everyone, whoever they are in the organisation and wherever they are relocating, is treated inthesameway.It,andanaccompanying letter confirming specific terms and conditions relating to the relocation, is also vital from a legal perspective, ensuring that – if applicable – home-country employment is maintained throughout an international assignment, that expensesareanticipatedandbudgeted, that a secondment agreement is in place to mitigate theriskof acorporatetaxexposure,andthatconfidentialityis maintained, both internally and withexternalserviceproviders.

Without a policy, employees will negotiate their own terms. This can lead to spiralling costs, the inability to budget or plan, inconsistency and low morale in the workforce, and potentially difficult repatriation

discussions. Those responsible for administering domestic and international mobility without a policy framework will struggle to determine appropriate terms, to negotiate with demanding individuals, and to be fair to the undemanding, to ensure corporate compliance, and to monitor and manage costs.

Having a policy and making it widely and publicly available should mean that managers will seek guidance and support at an early stage and not wait until there is a problem, either with an employee or with the authorities in a host location.

Finally, see our website for the latestthinkingonflexiblepolicies.

In-depth coverage of key topics in UK and international relocation and how to manage mobilitywww.relocatemagazine.com


How to write your relocation policyOur Re:locate Factsheets series is aimed at everyone managing relocation, whether they are experiencedornewtotherole.We have two relocation policy factsheets, which will guide you through the process of writing a policy or assist you in evaluating your own policy to checkitmeetstoday’s fast-changingrequirements.

Domestic Relocation PolicyThere are a variety of reasons for domesticrelocationintheUK.Relocationmayberequiredwhenanemployee’sjobmovesorthey

are needed to fill a vacancy or take up a promotion in another part of the country. An organisation may also move office location for cost reasons,expansion,orperhapsas a result of a takeover or merger. Many companies also use relocation to support recruitment.

Whether you are relocating individuals or conducting a group move, it is essential to have a relocation policy in place.

OurDomesticRelocationPolicyFactsheetgivespracticalguidance on covering all the bases and delivering an effective strategy.


International Relocation PolicyInternationalassignmentsarerequiredtomeetthreekeyobjectives: strategic, operational anddevelopmental.Expatriatesare needed to provide strategic direction and focus within overseas subsidiaries, to fill skills gaps, complete projects and address operational requirements,totrainanddeveloplocal people, and to undertake professional and personal development themselves as part of the talent management process.

OurInternationalRelocationPolicyFactsheetprovidespracticalguidance on all the issues that need to be considered when you are compiling or reviewing your strategy, in respect of individuals and their families.

Download your FREE relocation policy factsheets NOW at www.relocatemagazine.com/factsheets

Further titles to follow throughout 2013. Build your knowledge with factsheets thoughout the year!

Repatriation

Repatriation is one of the four key HR elements of successful international assignments, alongside personnel selection, pre-arrival preparation and support in post. A recent survey revealed that 38 per cent of employees leave their company within one year of repatriation.Companiessimplycan’taffordtoseetalentwalkout of the door at the end of an international assignment. Find out on our website, how you can helpexpatriatesweathertherepatriation storm and beat the attrition rate. Useful advice is provided for repatriating familiesviaSmartMove.


Employee Support

Findoutinthenextsectionhow to support your relocating employees, their partners and families to ensure a successful relocation, retain talent and grow your organisation.Keepuptodatewiththelatestthinking atwww.relocatemagazine.com,and refer your employees to

www.smartmoverelocate.com


The importance of employee support in managing successful relocations and international assignments cannot be overestimated.

SmartMoveisRe:locate’sdedicated free website for relocating employees and their families. This invaluable resource, combinedwiththeexpertadvice given in the pages of Re:locate magazine and on our website, www.relocatemagazine.com, will make life easier for

HR, line managers and global project teams. Wherever you are moving employees and their families,intooraroundtheUKor internationally, refer them to www.smartmoverelocate.com for reassurance, practical help and advice from a trusted source.

Relocation is an ongoing process, so you can be sure that, wherever your assignees are in the cycle, there will be something for them – from planning their move to the practicalities of partner

Smart Move

Introduction

www.smartmoverelocate.com

support, from settling in and making friends to repatariation.

Here are some of the key areas to consider as a starting point.

PropertyItisalwayshardforindividualsand families to uproot themselves. Finding the right property, in the right place, affects the whole family, and so is fundamental to the success of a relocation.

There are many factors to be taken into account when choosing a property, whether for purchase or rental. Number one is location. For most assignees, ease of commuting is vital, together with access to transport, good schools, shopping facilities and leisure amenities. Finding a suitable property within budget is often quiteachallenge.

Relocation management companies can help with GuaranteedSalesPriceschemes,whereby the employee can move to the new area and has a guaranteed price for the old home to purchase the new one.

Serviced AccommodationThis is a really neat solution for relocation, with provision growing rapidly around the

world.Itisidealasashort-termmeasureforexpatriateswaitingto go into longer-term rented property, employees on short-term assignments, domestic movers waiting to move into their new home, and business commuters working away on a project.

Furniture RentalNo need to worry if a shipment is late or your employee can only find an unfurnished property. Furniture rental companies can provide furniture for a whole house, top-up items for an additional room, and even kitchen, linen or bathroom packs for those essential household items.

RemovalsPlanningisthekeytoasuccessfulmove.If youselectaremovalscompany that specialises in corporate relocation, their experienceshouldpaydividends,because whatever country you are movingemployeesto,they’llhavetheexperienceintheirnetworkto deal with customs, security and timescale issues.

When negotiating the price, be clear what your priorities are regarding weight, storage and transit time. Take advantage of

For employees...www.smartmoverelocate.com | 15

thewealthof experienceonofferfrom the professionals before making snap decisions based solely on price.

SchoolsChoosingaschoolisamajorconcern for relocatiing parents, whether they are moving withintheUKoronaninternational assignment.

Many international families prefer to send their children to an international school, or to an independent school offering the InternationalBaccalaureate,sohighlight these schools in your area. Boarding is another option for global families on the move.

If youarerelocatingemployees from other parts of theUK,itisagoodideatoinformthem of the state and private school open days or evenings. Considerwhetheritwoulditbevaluable for someone from your HR department to attend, so that they are more informed when the questionscome.

Education consultants will help individual families, and relocation agents often offer school search and school appointments as part of their service. There are also regional school shows, where you can see a

rangeof schoolsexhibiting,allinone place.

The state education sector is changing rapidly, and can be very confusing.Keepuptodatewiththe latest developments, at www.relocatemagazine.com

Settling InThe sooner your relocatee and their family are happily settled, the better, both for the individuals and, ultimately, for the success of the assignment.

If therelocationistoanoverseas destination, culture shockmaywellbeanissue.Pre-departure cultural and language briefings, for both the assignee and the family, can go a long way towards mitigating this.

Those relocating within the UKmayalsoexperienceadegreeof culture shock, and will need time to adjust, plus plenty of area information – on everything from doctors’practicestotheatres,health clubs and sports facilities.

Partner’s JobDon’tunderestimatetheimportance of career support for the trailing partner or spouse. Though dealing with the upheaval and personal change that relocation necessitates is a

challenge, it is also an opportunity, perhaps for a career change.

Careersadvice,CVwriting,analysis of transferable skills and interview preparation assistance, plus career development strategies and knowledge of how to get a handle on the local job market, are critical to ensuring that the relocatingpartner’scareerstayson track. A careers consultant can offer help with all these areas.If workingisn’tfeasibleoverseas owing to local restrictions, help can be given with further education and training options or creating a virtual working environment. Seeournewwebsiteresource,FastTrackCareers,specially

designed to support career change and transition for partners accompanying an employee on a relocation or international assignment, www.profilelocations.co.uk/careers

Location and Area GuidesMake sure everyone relocating has access to up-to-date information about the area they are moving to. This provides reassurance, saves you time, and ensures the relocatee can prepare for their move and settle in well.

Seethefreeseriesof UKonlineguidesonSmartMove,and look for overseas alternatives. www.smartmoverelocate.com

For employees...www.smartmoverelocate.com | 17

Free website for your employees

Welcometothe2013SupplierandContactsDirectoryfromRe:locate. Here,you’llfinddetailsof ahostof organisationsthatcanmakeyourjobeasier – all in one place.

Re:locate, the leading magazine for HR professionals and relocation specialists,coverseveryaspectof UKandinternationalrelocation,frompolicy, financial, property and legal matters to managing international assignments, recruitment and immigration, as well as the full raft of employee support. A digital version, ideal for international readers and colleagues in overseas offices, is available via the website.

Keepuptodatewithnewsandviewswithourfreemonthlye-newsletter,Re:locateExtra.Tosubscribe,visitwww.relocatemagazine.com

But Re:locate is more than a magazine: we run seminars and webinars, plus the prestigious Re:locate Awards.Ourwebsite–aone-stopshoppackedwith practical advice, how-to features and other resources to support internationalandUKrelocation–isestablishedas the top resource for HR and relocation professionals.ItincludesacomprehensiveSuppliersDirectory,nowwithenhancedfunctionalityandexcitingnewfeatures,including social media integration.

If youhaveideasfortopicsyouwouldliketosee covered in the magazine or on the website, pleaseletusknow.Call01892891334,[email protected]

Fiona MurchieManaging Editor

Destin

atio

n S

ervice Pro

viders

Ba

nk

ing


NatWest Global Employee Banking

Eastwood HouseGlebe RoadChelmsfordEssexCM1 1RS

Contact: Neil BarsbyT: +44 (0)1245 355628E: [email protected]: www.natwestglobal.com

NatWest Global Employee Banking (NWGEB) is a specialised department within NatWest, working with Company HR functions and Relocation Agencies, offering a streamlined account opening service for relocating employees. NWGEB, established 19 years ago, has long standing relationships with many multinational organisations, including many blue chip corporations. The organisation does not have to bank with NatWest to use the NWGEB service.

ICM Gerson

Brinkworth HouseBrinkworthSwindonWiltshire SN15 5DF

Contact: Damon WardT: +44 (0)170 764 8535E: [email protected]: www.icmgerson.com

ICM Gerson specialises in the provision of corporate relocation solutions.

Covering international and domestic (UK) relocation management, local destination services and international moving services, ICM Gerson has developed a reputation for the delivery of high-quality services and support programmes for nearly 50 years.

Des

tin

ati

on S

ervi

ce P

rovi

der

sD

esti

na

tion

Ser

vice

Pro

vid

ers

Pegasi Management Company Limited

207 Sloane StreetLondonSW1X 9QX

Contact: Lettings DepartmentT: +44 (0)207 245 4500E: [email protected]: www.pegasi.co.uk

We manage a large selection of luxurious properties in Central London locations and can offer clients a full service throughout their tenancy. We liaise with all new tenancies, renewals, maintenance and end of tenancy procedures and do not charge administrative fees.

We offer exceptional accommodation with on-site porters and are committed to offering an excellent service to all our tenants.

Profile Locations

Spray Hill, Hastings RoadLamberhurstTunbridge Wells TN3 8JB

Contact: Vanessa McConnellT: +44 (0)1892 891334E: [email protected]: www.profilelocations.co.uk

Profile Locations combines relocation and location knowledge with professional expertise.

With over 20 years’ experience, we offer a comprehensive relocation service, including home search and schooling assistance. Our unique career counselling service for partners offers a new website resource for 24/7 support. We are the leading provider of area guides, online and in an exciting range of print formats.

Furn

iture R

enta

lD

estina

tion

Service P

rovid

ers

The Relocation Consultancy Ltd.

KalewaThe WarrenCavershamRG4 7TQ

Contact: Jenny HoganT: +44 (0)118 947 0029E: jenny.hogan@

therelocationconsultancy.comW: www.therelocationconsultancy.com

TRC is a highly regarded, privately-owned company that has been in existence for over 30 years.

Their friendly and professional team advise and assist on all aspects of the relocation process, with services including Orientations, Home Searches, School Searches, Tenancy Agreements and Repatriation Advice.Each project is tailor-made to meet the needs of the individual, their family and their Company.


David PhillipsThe Lightbox111 Power RoadLondonW4 5PY

Contact: Ed GrantT: +44 (0)7584 528 925E: [email protected]: www.davidphillips.com

David Phillips is the largest specialist provider of furniture to the property sector and has worked with some of the most demanding companies in the world to provide rental furniture for their staff.

Why do they choose us?

Beautiful furniture; rent from designers such as Charles Eames, Le Corbusier, Florence Knoll and many more. Dedicated client managers. Quick lead times. Complete nationwide service. Competitive pricing.

Fu

rnit

ure

Ren

tal

Roomservice by CORT

28 Barwell Business ParkLeatherhead RoadChessingtonSurreyKT9 2NY

Contact: Karen Counterman T: +44 (0)208 397 9344E: [email protected]: www.roomservicebycort.com

Roomservice by CORT is the UK’s leading furniture solutions company, working to meet the needs of the relocation industry for more than 25 years.

With an expert team of dedicated consultants, experienced at assisting assignees and their families to organise the right furniture, on time and within budget, Roomservice by CORT help to make your transition a smooth, stress-free experience.

Hea

lth

Insu

rance

InterGlobal Insurance Company Ltd.

Woolmead House EastThe WoolmeadFarnhamSurreyGU9 7TT

Contact: Global Sales Centre T: +44 (0)1252 745 966 E: [email protected] W: www.interglobalpmi.com

Award-winning International Private Medical Insurance for expatriates, frequent travellers, and international business people all over the world.

InterGlobal’s UltraCare plans provide the level of healthcare protection you need, backed by unbeatable service from 11 offices around the globe, 24/7 emergency assistance, and complete freedom to choose where to have your treatment.


When you’ve got employees working abroad, you want to know that if they have an accident or become ill, help will be available straight away. So our international medical insurance will quickly give them access to the expert care and treatment they need, complete with free over-the-phone interpretation, emergency evacuation and 24-hour helplines, whenever, wherever they need it. Which means they’ll get better that bit faster, and be back on their feet – and back to work – as soon as possible.

Wherever your employees are, we’ll connect them to the right medical expertise 24/7.

+44 (0)1892 707984 axappphealthcare.co.uk/relocate

Overseas employees need health care?

at a specialist hospital, really quickly.

groan...

aaahh…

CD1884_SME_24-7_92x133_RelocateCIPD.indd 1 05/10/2011 18:30

Hea

lth In

sura

nce

La

ngu

ages

& C

ross

Cult

ura

l T

rain

ing

Robertson Languages International

Robertson House57-59 High StreetTwyfordBerkshireRG10 9AJ

Contact: Bob RobertsonT: +44 (0)118 934 6000E: [email protected]: www.robertsonlanguages.co.uk

We make the relocation process smoother and settling in period shorter by offering tailored language and cultural solutions to assignees before and after the move.

- Worldwide reach with offices in 9 countries

- Wide range cross-cultural programmes

- Face-to-face, online and blended solutions in all languages

- Over 20 years’ experience

Smith Stone Walters

Title House33-39 Elmfield RoadBromley, Kent BR1 1LT

Contact: James WaltersT: +44 (0)20 8461 6660E: [email protected]: www.smithstonewalters.com

Your UK Immigration Specialists.

With offices in London, New York, Hong Kong and Mumbai, Smith Stone Walters delivers fast and effective UK immigration and Right to Work solutions.

Our team of qualified staff are on hand to provide your company with a professional and personalised UK immigration service dedicated to the speedy transfer of your UK inbound workforce.

Imm

igra

tion


Cartus

Frankland Road Blagrove Swindon SN5 8RS

Contact: Nigel PassinghamT: +44 (0)1793 756000E: [email protected]: www.cartus.com

Cartus provides trusted guidance to organisations of all types and sizes who require global relocation solutions. We apply our more than half a century of experience to help our clients with their mobility, outsourcing, consulting, and language and intercultural training needs.

To find out how our greater experience, reach, and hands-on guidance can help your company, visit www.cartus.com; or read our blog at www.cartusblog.com.

Policy

Mercer

1 Tower PlaceTower Place WestLondon EC3R 5BU

Contact: Carlos MestreT: +41 (0)22 869 3090E: [email protected]: www.imercer.com

Mercer is a global consulting leader in talent, health, retirement and investments, helping clients globally advance the performance of their most vital asset – their people.

Mercer’s 20,000 employees are based in over 40 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE:MMC), offering clients solutions in the areas of risk, strategy and human capital.

Relo

catio

n M

anagem

ent

Rel

oca

tion

Ma

na

gem

ent

Connells Relocation Services Ltd

James House27–35 London RoadNewburyBerkshire RG14 1JL

Contact: Simon RobinsT: +44 (0)1635 271 271E: [email protected]: www.connellsrelocation.co.uk

Connells – sensitive to people – sensitive to costs

Connells Relocation has been trading since 2002 and provides a complete menu of UK domestic relocation and international assignment services to our blue chip clients, which include leading PLCs in the banking, energy, retail, telecoms and defence sectors + HMG. We appreciate that both cost and risk reduction are key drivers in employee relocation today.

Rel

oca

tion M

anagem

ent

HCR Employee Relocation

Belvedere House, Basing View, Basingstoke, Hampshire, RG21 4HG, United Kingdom

Contact: Sally Kelly, Business Development Manager, EMEAT: +44(0)1256 313 780E: [email protected]: www.hcr.co.uk

HCR is a multi-award winning global Relocation Management Company, with its HQ in the UK, a US branch in Florida and a World Connect network of partners providing breakthrough mobility solutions across 149 countries.

We constantly strive to ensure every client benefits from our holistic approach to cost containment without losing sight of the individual’s requirements.

orientation tours

home finding

settling-in services

immigration servicesfinancial management

Peter Smith, IT manager, relaxes in the sun with his family after moving to San José from Amsterdam.

We can make your and the expats’ life a lot easier!

people relocating peoplewww.eurohome-relocation.com

ERS_Ad_90x134mm_ReLocate_Pocket Guide.indd 1 12-11-12 22:41

Relo

catio

n M

an

agem

ent


Extend Your Reach with Paragon

paragongeoimmigration.comparagonrelocation.com

Through our commitment and dedication to global corporate Through our commitment and dedication to global corporate Through our commitment and dedication to global corporate Through our commitment and dedication to global corporate Through our commitment and dedication to global corporate Through our commitment and dedication to global corporate Through our commitment and dedication to global corporate Through our commitment and dedication to global corporate relocation, we have grown to become the premier partner relocation, we have grown to become the premier partner relocation, we have grown to become the premier partner relocation, we have grown to become the premier partner relocation, we have grown to become the premier partner relocation, we have grown to become the premier partner of choice for many corporations throughout the world. of choice for many corporations throughout the world. of choice for many corporations throughout the world. In leveraging our 26 year heritage of expertise, Paragon In leveraging our 26 year heritage of expertise, Paragon In leveraging our 26 year heritage of expertise, Paragon delivers superior relocation experiences to everyone we serve. Renowned as The Best Thinking in Relocation™, Paragon is a trusted leader in the design and management of domestic and international relocation and global assignment services in 150 countries.

Services WorldwideEMEA APAC The Americas

t: +353.1.811.6630 t: +852.2907.5880 t: +1.972.819.5100w: paragonrelocation.com e: [email protected]

Rel

oca

tion

Ma

na

gem

ent

LETS GET IT ON, FOR MORE DETAILS CONTACT US ON +44 (0)1293 613 027 OR VISIT WWW.BISHOPSMOVE.COM

YOUR PERFECT CORPORATE RELOCATION PARTNER

Our Corporate Relocation Department is here to help you move your key people anywhere in the world, efficiently and trouble free.

We can offer:

• CENTRALISED DEPARTMENT WITH DEDICATED ACCOUNT HANDLERS

• NATIONWIDE BRANCH NETWORK WITH A LARGE FLEET OF MODERN VEHICLES

• SPECIAL MOVE MANAGEMENT AND CLIENT AUXILIARY SERVICES AVAILABLE

• EXPERT OVERSEAS SERVICES FOR INTERNATIONAL AND EUROPEAN RELOCATIONS

BISHOP’S MOVE

IAMInternational Association of Movers

TM

Rem

ova

ls & S

tora

ge


Whether relocating to a new town or another country,

FIDI FAIMISO, ISO9001 and ISO14001 accredited, we have over 25 years’ experience

+44 (0) 1582 495495Email:

www.btrinternational.com

From

Loca

l to Global

BTR!"#$%"&#'("&)

Rem

ova

ls &

Sto

rage


Rem

ova

ls & S

tora

ge

Doree Bonner International

International House 19 Kennet Road Dartford Kent DA1 4QN

Contact: Paul ChestermanT: 0800 542 7743E: [email protected]: www.doreebonner.co.uk

Doree Bonner International are firmly established as one of the UK’s leading moving companies and have a national network of branches.

Doree Bonner works closely with relocation companies to provide an exceptional service to people moving domestically and internationally to anywhere in the world, as well as offering corporate moving services and storage.Doree Bonner are members of FIDI, FEDEMAC, BAR as well as the ARP, and their global network of worldwide agents are also FIDI members, ensuring the highest possible service in every corner of the globe.In addition, Doree Bonner also holds quality standards ISO 9001 for Office and Commercial, ISO 14001 for Enviromental Management Systems, BS 8522 for Business Moving, BS EN 12522 for Domestic Moving and BS EN 14873 for Storage.There is an experienced dedicated corporate team in place to assist both relocation and blue chip companies alike, facilitating a professional and efficient process.

DARTFORD - UK

DARTFORD - UK

Rem

ova

ls &

Sto

rage

Rem

ova

ls &

Sto

rage

Harrow Green International Moving

Unit Q1 Queen Elizabeth Industrial Park Purfleet Bypass West Thurrock RM19 1NA

Contact: Steve WilkinsT: +44 (0)1708 892 960E: [email protected]: www.harrowgreen.com

Harrow Green offer high quality moving services to clients relocating internationally.

With 30 years of experience we provide a range of corporate moving services through our network of UK offices and global partners. Harrow Green are members of Worldwide ERC, EuRA, BAR Overseas and FIDI with whom we are accredited to FAIMISO, the highest level of the worldwide industry’s quality program.

Fox International Moving and Storage

10 Somerset Road Cwmbran NP44 1QX

Contact: Steve BlackmoreT: +44 (0)1633 488 100E: [email protected]: www.fox-moving.com

Fox offers you and your employees a single point of contact and named coordinators for all your moving assignments.

Fox has 40 years of experience in removals and is FIDI accredited, with several locations around the UK. With trusted agents in most countries, rest assure that all your moving assignments will be handled with care, whether throughout the UK, Europe or Worldwide.

Rem

ova

ls & S

tora

ge

Rem

ova

ls & S

tora

ge


ICM Gerson

Brinkworth HouseBrinkworthSwindonWiltshire SN15 5DF

Contact: Damon WardT: +44 (0)170 764 8535E: [email protected]: www.icmgerson.com

ICM Gerson specialises in the provision of corporate relocation solutions.

Covering international and domestic (UK) relocation management, local destination services and international moving services, ICM Gerson has developed a reputation for the delivery of high-quality services and support programmes for nearly 50 years.

Momentous, Moving Excellence

Locations in Aylesbury, North London, Carlisle, Gloucestershire, and Belfast, Northern Ireland

Contact: Tony Jarvis, Sales DirectorT: +44 (0)782 3775 833E: [email protected]: www.momentousmoving.com

• International & Domestic Removals

• European Service on our own vehicles

• Storage Facilities at all locations throughout the UK

• Corporate, Relocation, and Private Clients welcome

• 5 Locations in UK Mainland and Ireland

• Fine Art Packing and Shipping Service

• FIDI-FAIM, ISO 9001-2008 accredited

• Members of FIDI, IAM, BAR and EuRA

Sch

ools

Rem

ova

ls &

Sto

rage

White & Company Corporate Managed Services

Hillsons Rd, Botley Southhampton SO30 2DY

Contact: Louis SpiesT: +44 (0)1489 774 907E: [email protected]: www.whitecorporate.co.uk

White & Company has been helping people move and relocate for 140 years. Now White Corporate Managed Services provides a complete relocation solution with a whole new range of services.

Solutions are tailored to individual requirements, recognising, that every move is unique for the individuals and their families.Companies can select the services they need, or hand the whole process to us to take the strain off busy HR departments.

ACS International Schools

HeywoodPortsmouth RoadCobhamSurrey KT11 1BL

Contact: Fergus RoseT: +44 (0)1932 869 729E: [email protected]: www.acs-schools.com

ACS International Schools enrolls over 3,400 students aged between 2 and 18, from over 70 countries, at three London area campuses in the UK, and at ACS Doha, Qatar, our newest campus. The schools are non-sectarian and co-educational, with both day and boarding available. Student-centered educational programmes are based on American and internationally recognised academic principles and educational practices, and include the IB and Advanced Placement within the UK.


Sch

ools

Sch

ools

Bennett Schoolplacement Worldwide

Box 425 Fort Washington P.A., 19034 USA

Contact: Elizabeth SawyerT: +1 (0)215 554 1656E: elizabeth.sawyer

@schoolplacement.comW: www.schoolplacement.com

Provides education placement services, in conjunction with long-range education planning, to relocating families. Highly experienced educators, Bennett consultants offer education expertise in an extremely personalized service. Bennett also provides customized corporate consulting on a range of issues: public vs. private school assessments, education policy, group move advisement, remote location solutions etc.

Dwight School London

6 Friern Barnet Lane London N11 3LX

Contact: Mrs V RoseT: +44 (0)208 920 0600E: [email protected]: www.dwightlondon.org

Dwight School London, formerly known as The North London International School, is an International Baccalaureate (IB) World School and is one of the first schools in the UK to offer the full IB Programme.

Through blending the best of a traditional curriculum with the innovative IB, Dwight students have opportunities to learn in breadth and depth and develop as well-balanced individuals.

Sch

ools


Sch

ools

Sch

ools

Celebrating 40 years of excellence, the ISL Schools in London and Surrey, UK and Doha, Qatar, provide international primary and secondary education with an important addition: modern language learning from an early age integrated into the curriculum.

The result is that our London IB graduates achieve over twice the world average of bilingual diplomas. ISL Schools are co-educational day schools with a friendly, family environment.

International School of London Group of Schools

Old Woking Road, Woking, Surrey GU22 8HY

Contact: Heather MulkeyT: +44 (0)1483 750 409E: [email protected]: www.islschools.org

Kent College

CanterburyKent CT2 9DT

Contact: Jayne SimpsonT: +44 (0)1227 813 981E: [email protected]: www.kentcollege.com

This vibrant, independent, co-educational day and boarding school offers excellence in a wide variety of fields. The school is proud of its strong pastoral tradition and has a reputation as a particularly friendly and welcoming school.

The school’s excellent academic record is reflected in continuing success at GCSE and A level. The International Baccalaureate is offered alongside A levels in the sixth form.

Sch

ools

Kent College Pembury is a thriving independent day and boarding school for girls aged 3 – 18.

Known as the ‘hidden gem’ in Kent, it is situated amongst beautiful 75 acre rural parkland that offers a safe haven for girls to grow and excel. Academic standards are high and our girls experience remarkable opportunities, gaining high achievement in all areas of school life.

Kent College Pembury

Old Church Road, Pembury Tunbridge Wells, Kent TN2 4AX

Contact: Mrs Debbie Sainsbury, Director of Admissions

T: +44 (0)1892 820 218E: [email protected]: www.kent-college.co.uk

Enter the Re:locate Awards 2012/13

Categories for HR professionals

Technological Innovation in RelocationInspirational HR Team of the YearBest HR & Supplier Strategy or TeamRising Star in Relocation Relocation Personality of the Year Green/CSR Achievement Entries by: 15 February 2013Gala Awards Dinner: 9 May 2013Full details at www.relocatemagazine.com

Are you a winner?


�

Please contact: [email protected] www.marymountlondon.com Tel: 020 8949 0571

George Road, Kingston upon Thames, Surrey KT2 7PE.

• Experience teaching the IB Diploma for more than 30 years!

• Exclusive pre-IB Middle Years Programme

• Nurture and support: girls gain excellent results

• Places achieved at top Universities worldwide

• Scholarships and bursaries available

• Multilingualism: up to 9 languages taught

• Internationalism: over 40 nationalities, yet one shared mission

• All faiths welcome

Catholic Day and Boarding School for girls aged 11 to 18

Sch

ools

Sch

ools

Sch

ools

St Edmund’s School Canterbury

St Thomas Hill Canterbury Kent CT2 8HU

Contact: Amanda SelmonT: +44 (0)1227 475 601E: [email protected]: www.stedmunds.org.uk

St Edmund’s is a distinctive and historic boarding and day school for boys and girls aged 3 – 18 that provides a lively, challenging education in a nurturing environment.

Academic standards are set high and there are many inspiring extra-curricular opportunities. The school is located on a beautiful site overlooking the vibrant city of Canterbury with easy access to London.

TASIS The American School in England

Coldharbour Lane,ThorpeSurrey TW20 8TE

Contact: Karen HouseT: +44 (0)1932 582 316E: [email protected]: www.tasisengland.org

Located on a beautiful 46-acre campus close to London, TASIS England fosters academic and personal growth in a welcoming community for students from 50 nations.

The School offers the IB Diploma, the American High School Diploma with Advanced Placement courses, and an ESL programme to co-ed day (ages 3-18) and boarding (ages 14-18) students. Graduates progress to top universities worldwide.

Serviced

Acco

mm

od

atio

nS

erviced A

ccom

mod

atio

n


Dreamhouse Apartments

4 Woodside PlaceGlasgowG3 7QF

Contact: Nick ChaffautT: +44 (0)845 226 0232E: [email protected]: www.dreamhouseapartments.com

Dreamhouse Serviced Apartments have been developed to provide the highest standard of luxury accommodation.

Our choice of one, two and three bedroom apartments in Aberdeen, Edinburgh, Glasgow, Manchester and more recently London are available for short and long-term stays. Ideal for relocation purposes, business travel and corporate housing. Each spacious apartment is fully equipped to be a home from home.

The Ascott Limited

7–21 Goswell Road

London EC1M 7AH,Great Britain

Contact: Lara CasertanoT: +44 (0)7875 197 636E: [email protected]: www.the-ascott.com

The world’s largest international serviced residence owner-operator, with more than 30,000 units operating or under development in key cities of Europe, Asia Pacific and the Gulf. The company operates three brands – Ascott, Citadines and Somerset – and its portfolio spans over 70 cities across more than 20 countries. The company boasts a 28-year industry track record and award-winning serviced residence brands that enjoy recognition worldwide.

Located in the heart of Mayfair, Grosvenor House Apartments by Jumeirah Living is the epitome of British design chic, where home is nothing less than an elegant and refined experience.

Whether for an extended business trip or as a temporary home for a relocating employee, we offer the services of a luxury five star hotel, with the discretion, comfort and security of a private Mayfair Residence.

Please call +44 (0)20 7518 4444 or email [email protected] to discuss your requirements or arrange a tour. Visit jumeirah.com/gha for more information.

LUXURY HOTEL RESIDENCES ON PARK LANE

Ser

vice

d A

ccom

mod

ati

on

Serviced

Acco

mm

od

atio

nS

erviced A

ccom

mod

atio

n


MAX Serviced Apartments Ltd

MAX House 2 Victoria Road Farnborough GU14 7RE

Contact: Murad VassibT: +44 (0)1252 419 320E: enquiries@

max-servicedapartments.co.ukW: www.max-servicedapartments.co.uk

MAX are a UK wide provider of serviced apartments in key city centre locations, operating over 390 apartments across 11 locations. We have assisted a wide range of companies from a variety of industry sectors with both short and extended stay needs. Destinations where we can assist your relocation needs are Aldgate, Brighton, Cardiff, Croydon, Clapham, Farnborough, Glasgow, Manchester, Norwich, Reading and Richmond.

Staybridge Suites

UK Head Office:IHG PlcOak CourtDudley RoadBrierley HillWest Midlands DY5 1LG

Contact: Liz DevaneyT: +44 (0)1384 890 908E: [email protected]: www.staybridge.com

More home than hotel.

Staybridge Suites offers the perfect temporary accommodation solution now in Liverpool, Newcastle, Abu Dhabi, Cairo, St Petersburg, London and opening in Q4 2013 – Birmingham.

Perfect for short term assignments and long stay relocations including free daily breakfast, free internet access, laundry room, exercise room, 24/7 shop and great evening social receptions in all locations.

Re:locate T H E M A G A Z I N E F O R H R & R E L O C A T I O N P R O F E S S I O N A L S

Re:locate MagazineSpray Hill, Hastings RoadLamberhurst, Kent TN3 8JB

Tel: 01892 891334www.relocatemagazine.com

Pocket THE

GUIDE TORELOCATION

Documents

The Pocket Guide to Relocation 2013