The Pilot -- November 2012 Issue

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The Pilotdevotes November Issue toDISASTER PREPAREDNESS

Last year, the Redwood Shores Community Association (RSCA) provided articles on

many different aspects of Disaster Preparedness, but the article that was probably the

most significant was the one that provided instructions on how and when to turn off

your gas supply. For that reason, we are again addressing the topic of gas shut-off in

this issue. In addition, we are introducing The Pilotreaders to some of the peoplewho are working to protect Redwood Shores from disaster.

In addition, a red/green Disaster Signal Card is once again included in this issue of

The Pilot for newcomers to Redwood Shores and for those of you who may nothave put your card aside last year. This tool will improve the ability of first responders

such as the Fire and Police departments, as well as our Community Emergency

Management Teams (CERT) to quickly identify homes in need of help when landline,

cell phone and on-line communications are not working.

Following last years distribution of the signal cards, CERT held a drill that proved

that all of Redwood Shores could be surveyed in as little as five hours if roads were

mostly clear for travel. CERT will be holding a follow-up drill this year on Saturday,

November 17th when you will be asked once again to Show Your Cards so that they

can be seen from the street. We urge all residents to cooperatewith this local disaster drill.

Everyone who lives in Redwood Shores knows that the possibility

of a major disaster is real. Although there are several possible causes

of a future disaster, the greatest threat is from an earthquake. The

1906 San Francisco earthquake was a once in a hundred year quake

which means that we are now overdue for another major quake.

Although there is nothing we can do to prevent an earthquake, you

CAN prepare your home and family. To help prepare for such a

disaster, RSCA is devoting this issue of The Pilot to Disaster

Preparedness.

THE PILOTVolume 42 Number 11 Redwood Shores Community Association November 2012

In this issue you will find information on:

Making a family disaster plan

Getting Information during a disaster

Preparing your home for a big Shake

Creating a Go Bag

Creating an Emergency Supply Kit

Preparing pets for a disaster

Preparedness at our schools Instructions on when and how to turn

off your gas

In addition to informative articles dealing

with preparedness, RSCA is providing a new

Disaster Signal Card which will allow residents

to signal for help when landline telephone, cell

phone and on line communications are not

working. This tool for Redwood Shores wil

improve the ability of first responders such as

fire and police departments as well as our

Community Emergency Response Teams

(CERT) to quickly identify homes in need

of help.

Please remove the Signal Card from this mag

azine and read the instructions. On Saturday

November 17th, Redwood Shores CERT wil

hold a Disaster Signal Card drill. Residentare asked to Show Your Cards (GREENside only!) that day so they can be seen fromthe street. On that day CERT teams wilpractice surveying our neighborhoods. Weurge all residents to cooperate with thislocal disaster drill.

R S C A C a l e n d a r

Saturday Nov. 17th Disaster Preparedness Day

Show Red & Green Cards

Sunday Dec. 9th Santa Comes To The Shores

RWS Library 1pm - 3pm

Thursday Dec. 20th Light Up The Shores

Judging


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REDWOOD SHORES

COMMUNITY ASSOCIATION270 Redwood Shores Parkway, PMB #205

Redwood Shores, CA 94065 - 1173

rsca.org

2012 BoardPRESIDENT

Harris Rogers....................................harris.rogers@comcast.netVICE PRESIDENT

Sue Nix...............................................smn3333@gmail.com

SECRETARY

Lynn [email protected]

TREASURER

Stephen [email protected] PRESIDENT

Doug [email protected]

BOARD MEMBERS

The Board of Directors meets promptly at 7pm,

the third Thursday of each month at

The Redwood Shores Library

DEADLINES DEADLINES

The deadline for the December Pilot is theweek of November 12th to the19th

THE PILOT

531 Shoal Circle, Redwood City, CA 94065

[email protected]

Editor, Carol Mertens............................................595-1595

Advertising, Carol Mertens ............. .............. .......595-1595

Circulation, Carol Mertens....................................595-1595

Shores Press ............. ............... .............. .............. ..593-2802

Design & Review Board Inquiries: [email protected]

Jim Cvengros

Carol FordSue Nix

For CC&R Copies, Carol Ford - [email protected]

THE PILOTis a monthly publication of the

Redwood Shores Community Association (RSCA).

Circulation: 6,000 Redwood Shores Households & Businesses

The opinions published in the Pilotare those of the authors and

not the expressions of RSCA unless so officially designated.

Lynn Adams

Mayling BellinghamStephen Bellinghan

Nina Boire

Doug Crisman

Jim Cvengros

Carol Ford

Celli FrostMike Mancusi

Carol Mertens

Sue Nix

Jerry Patrick

Harris Rogers

Robert SchmidtClemencia Rodriquez

Michael Whatmore

Andrew Young

Presidents Memo Page 3

Family Disaster Plan Page 4

Were For The Birds Page 8

More Disaster Preparedness Page 10

Musical Bridges 2 Page 12

Sandpiper Disaster Preparedness Page 16

Letter To Belmont/RWS Schools Page 16

Keeping Watch On Silent Killer Page 19

Control Excessive Barking Page 20

Why Acupuncture Works Page 21

Therapists Corner Page 22

Disaster Preparedness For Animals Page 23

RSES Walkathon Page 23

Preparing for Disaster Page 24

Lynns Kitchen, Wine Appreciation Page 25

College Fund ing Opti ons, RWS Li bra ry Page 26

Your Genetic Map Page 27

Table of Contents

A full service law firm of highly ethical and

experienced attorneys dedicated to providing

individualized attention and the highest quality

of legal services.

Terry Anderlini is past president of the State Bar

of California. Merrill Emerick is past president of

the San Mateo County Trial Lawyers Association.

They have been serving satisfied clients for over

30 years.Contact Terry or Merrill for a free

confidential consultation.

ANDERLINI & EMERICK LLP

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Presidents Memo for November 2012 by Harris RogersBe a Member!Most of this issue of The PILOT is dedicated to preparing

you and your family for a large natural disaster. But last

month we also began our membership drive for 2013.

(Many of you had asked us to move our schedule up a bit to

try to avoid the November & December Holiday season.)

Now you can help us by returning your membership checkpromptly so that our volunteers can also enjoy the Holidays.

In case you have not received our Membership letter yet and

wish to help us now, there is a form at the bottom of this

page you can tear off and mail to us along with your $35

check for 2013.

RSCA: Where the Money GoesRSCA is a non-profit classified by the Internal Revenue

Service as a 501(c)(4) Civic League or Social Welfare

Organization. The California Franchise Tax Board desig-

nation is 23701(f) Civic League/Public Benefit

Corporation.

As with all non-profits, we are required to file both federal

and state tax returns each year, in addition to informational

filings with the CA Secretary of State and the CA Attorney

Generals Registry of Charitable Trusts.

You can find copies of our federal tax returns and other

information on the CA Secretary of States web site at

rct.doj.ca.gov/MyLicenseVerification/Search.aspx?facility=Y.

The only field you will need to find our information is the

Organization Name. Just enter Redwood Shores

Community Association and hit the search button.

RSCA operates each year close to break-even. We generally

classify our expenses into these four categories:

1.COMMUNICATIONS, which includes the monthlypublication of The PILOT magazine, maintenance of

our roadway median signboards, and our postal mai

and email systems. This is by far our largest expense

2.MEMBERSHIP Services, which includes our speciacommunity events, our Annual Meeting, and other com-

munity meetings to address specific issues as needed.3.GRANTS & Special Expenses, such as our contribu-

tions to the Redwood Shores Library, to the initial library

collection at our new RWS Elementary School, and to

organizations like SchoolForce.org (Save the Music)

Weve also sponsored educational programs for kids at

our local Redwood Shores Library. These gifts are limit

ed by the funds available each year.

4. GENERAL Organizational Expenses

(everything else).

WHY Be a Member?

* If you or your children, grand-children, nieces, nephews,

cousins, or friends of the family participate in any of our

events, you should join RSCA.

* If you believe that events like our Halloween Parade, our

summer concerts, and other holiday events contribute to

the quality of life and value of our community, you

should join RSCA.

* If you read The PILOT (provided at no cost to you) each

month, you should join RSCA.

* If you believe that a geographically distinct community

like the Shores needs a dedicated voice and advocate for

our unique issues, you should join RSCA.Simply tear off and return the information below and mail

it to us with your check for $35.

(Yes, thats all just $35.)

And, please give us an email address if you have one


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Preparing Your Home ForA Big Shake

* Install a fire extinguisher near your kitchen and learn how to

use it.

* Check that all tall furniture (book shelves, china cabinetsetc.) are anchored to the wall.

* Use earthquake picture hooks for all pictures/wall hanging

above beds.

* Check that your water heater is strapped to the wall.

* Install child locks on the doors of cabinets where you store

your best dishes.

* After an earthquake, your escape doors may be stuck. Buy

an inexpensive pry bar, store it in your house and use it to

force open the door.

Instructions on When and Howto Turn Off Your Gas

If you are in the house and smell gas, you and your family

should leave the house at once leaving windows and doors

open behind you.

DO NOT TURN ON OR OFF ANY ELECTRICAL

SWITCH ON THE WAY OUT.

Once everyone is out of the house, turn off the gas.It is important to know exactly where your gas meter is located

so that in the event of an emergency, you can shut it off. For a

single family house, the meter will be located where it can be

read by a meter reader on the outside of the house. It may be

located in a cabinet that opens to the outside. As you face the

meter you will see a pipe running from the ground to the

meter. Approximately 6 to 8 inches above the ground there is a

shut-off valve running parallel with the pipe (See diagram)

Use a wrench or a gas shutoff tool (sold at all large home stores)

to turn the valve until the valve is crosswise to the pipe. You

will find the valve is hard to turn so use a long tool to get a lot

of leverage.

DONT TURN IT BACK ON YOURSELF.Contact PG&E to safely turn the gas back on and relight the

pilots.

Your Family Disaster Plan

Where will your family be when disaster strikes? They could

be anywhere: at work; at school; or in the car. How will you

find each other? Will you know if your children are safe?

Disaster can strike quickly and without warning. It can force you

to evacuate your neighborhood or confine you to your home.

What would you do if basic services water, gas, electricity,

telephones, cable and internet were cut off? Local officials andrelief workers will be on the scene after a disaster, but they

cannot reach everyone right away.

Families can and do cope with disaster by preparing in

advance and working together as a team. Follow the following

steps to create your familys disaster plan. Knowing what to

do is your best protection and your responsibility.

1.Meet with your family and discuss why you need to prepare

for disaster. Discuss the types of disasters that are most likely

to happen. Explain what to do in each case.

2.Pick two places to meet: right outside of your house, by a

tree or street light and a second meeting place outside ofyour neighborhood, at a friends home, for example. In case

you cant return home, everyone must know the address and

phone number.

3.Ask an out-of-state friend to be your family contact. After

a disaster, its often easier to call long distance. All family

members should call this person and tell them where they

are. Everyone must know your contacts phone number.

4.Quiz your kids every six months so they remember what

to do.

Emergency Supply KitKeep enough supplies in your home to survive on your own, or

shelter in place, for at least three days. If possible, keep these

materials in an easily accessible, separate container or special

cupboard. One possibility is to store all the emergency

supplies in large, black garbage bags in a clean, rain proof

garbage can stored outside in a secure location. Check expira-tion dates of food and update your kits when you change your

clock during daylight-savings time. Here is a starter list for

your kit. Add to it to meet the special needs of your family.

* One gallon of drinking water per person per day

* Non-perishable, ready-to-eat canned foods and a can opener* First aid kit

* Flashlight

* Battery-operated AM/FM radio with extra batteries

* Whistle

* Iodine tablets or one quart of unscented bleach for disinfect-

ing water* Personal hygiene items: soap, toilet paper, large black

garbage bags, feminine hygiene products, toothbrush and

toothpaste, etc.

* Child care supplies or other special care items

* Blankets or sleeping bags


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Buying or selling your home?Call Mary today!

Mary FicklinREALTOR, CRS/CDPE

650-454-0112

[email protected]

A RWS resident since 1982 and

a Realtor serving the SF Mid

Peninsula

since 1975DRE#00522273

Cell (650) 454-0112 Direct 650 645-1745http://www.maryficklin.com

SOLD SUNNY &BRIGHT

SAN CARLOS

HIGHLANDS4 bedrooms, 3.5 baths.

3 car garage, Fabulous

bay views, Large year,

Open flooring plan.

$1,525,000

FOR LEASE,- Lakeshore Gated Community!!!2 spacious bedrooms, 2 full baths, laundry room, atrium, two car

attached garage. 3 way fireplace in Living Room/Dinning Room,

20ft. ceilings and sky high windows.

2 year lease only please. Offered at $3,200/mo.


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Redwood ShoresWere For the Birds

Pelicans and their Pals, the Cormorants.Here in the Shores, if you are curious about what goes on in the

lagoons, you will see a lot of birds that fish but the manner in

which they catch those fish can be quite different. Two that

dont look at all alike are actually related. These are the Brown

Pelicans and the Cormorants both members of the OrderPelicaniformes.

Brown Pelicans are fairly easy to recognize. They are huge

brown colored birds with a wingspan often over 90 inches.

They sport a really long bill that kind of inflates (the bird

books call it an extensible pouch) when they catch a fish.

The underside of that amazing bill is designed like a sieve

draining the water before

its owner tosses his/her

head back to swallow its

catch. Brown Pelicans are

often seen here in the fall

and winter flying in groupsin a V-formation, skimming

the water with powerful,

slow beating wings. If there are a large number fishing together,

they can sound like a small explosion if they all dive at once.

The Cormorants, in contrast to the Brown Pelicans, are slim

and sleek. Their necks are long

and their bill is also long and

slender with a hooked tip. The

species who visit the Shores sport

a pale patch at the base of the

throat with a dull yellow marginbehind it. Another distinguishing,

and unique, characteristic of all

Cormorants is that they spread their

wings to dry them in the sun. With

their habit of rapidly diving and surfacing, wagging their heads

from side to side as they come up for air or to toss back a fish,

they remind one of performers in a water ballet.

Some interesting facts and lore about Cormorants:

* Cormorants were often featured in medieval ornamentation,

usually in their wing-drying pose. This pose was apparently

seen as forming a Christian cross.* The Cormorant was chosen as the hood ornament for the

Packard automobile.

* Over the centuries, people trained Cormorants to fish for

them. This practice is all but gone except in certain places

in Japan and China where it continues to this day. A snare is

tied near the base of the birds throat, which allows the bird

only to swallow small fish. When the bird captures and tries

to swallow a large fish, the fish is caught in the birds throat.

When the bird returns to the fishermans raft, the fisherman

removes the large fish from its throat.

* There are at least 40 types of Cormorants. The most common

one on our coast is Brandts Cormorant whose throat

patch/pouch is normally dull gray/black but turns bright blue

during mating season. Another that lives on the west coast is

the Pelagic. Its head and patch/pouch are dull red and it isdouble-crested (feathers that stick up on the top of the birds

head) while the Brandts does not have a crest.

The Shores is also a stopping place for the American White

Pelican. While the Brown Pelican and the Cormorant fish

by diving, the White Pelican wades in shallow water and

scoops up fish and small aquatic animals. The White Pelican

is larger than the Brown. It is, in fact, one of the largest birds

in North America with a wingspan over 120 inches. When the

White Pelicans gather here in the fall and winter months in the

pond behind Nob Hill Grocery, they can be seen wading

together, corralling available fish for a cooperative feast.Remember: Teach your children to not touch, feed or annoy

birds or other wildlife. When you are walking, please take

a moment to pick up plastic wrappers and bags. Birds may

mistake small shiny objects for food or become entangled in

plastic bags and suffocate.

References: Sequoia Audubon Society, Wikipedia, The

Cornell Lab of Ornithology website www.allaboutbirds.org

Birds of North America- A Guide to Field Identification.

Submitted by Ramona Ambrozic


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Redwood Shores Certified Farmers MarketWEST COAST FARMERS MARKET ASSOCIATION

Every Friday - Year Round

3:00p.m. 7:00 p.m.

Redwood Shores Public Library

399 Marine Parkway, Redwood City, CA

Farm-fresh, locally-grown fruits and vegetables baked goods;

apiary items; kettle corn; arts & crafts;

and much, much more! Free Parking Free Raffle for

Weekly Market Basket

VENDORS WELCOME

For more information,

call Jerry at 650/290-3549

CELEBRATING SELLERS MARKET AGAIN !!!

LOOKING FOR HOMES FOR SALE ..

WOULD YOU CONSIDER SELLING YOUR HOME

TO ONE OF OUR QUALIFIED BUYERS?

Mediterranean Villa..2 bed, 2 full baths, solarium, 1896 Sq Gated

community..$799,000

Sold in five days for more than

asking Price..932 Governors Bay

4bed..3baths all remodeled .

Can I sell yours?

Sold

Water front town home3bed..3baths sold in 7 days

with multiple offers for more than asking price.

Can I sell yours?


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ROCKY DHALIWAL, D.M.D.Family, Cosmetic & Implant Dentistry

278 Redwood Shores Parkway

(Next to the Nob Hill Market)

Redwood Shores

Tel (650) 654-6545 Fax (650) 654-6564

www.RedwoodCityCosmeticDentist.com

A TOOTH SAVING STRATEGY

Research shows that patients with periodontal disease can utilize the non-surgical treatment combination of aggressive cleaning and

short-term antibiotics to effectively save their teeth. The study included patients with severe periodontal disease who had four or

more areas recommended for surgery or tooth extraction. The patients underwent an aggressive cleaning technique known as root

planning and scaling, involving utilization of a special instrument that is slipped down to the bottom of the pocket between tooth and

gums to remove harmful plaque and toxic bacterial by-products. The patients then received an antibiotic and follow-up root planing

and scaling every three months. It was found that the deep-cleaning and medication rendered 87% of the initially

recommended surgeries and extraction unnecessary.

The best time to see your dentist is before you have a problem. The most valuable service we can provide is a thorough andcomplete examination. Virtually all-dental problemsdecay, gum disease, jaw joint difficulties and loose teethare easily detected

in their early stages and can be treated most economically and comfortably at that time. We are currently accepting new patients.

Please call us to schedule an appointment.

P.S. The benefits of the treatment regimen described above were found to last during five years of follow-up.

Great California Shake Out

Redwood City Are you familiar with the Great California Shake

Out? The years celebration of the 3rd annual statewide drill was

designed to educate people in California communities about howto protect themselves during a large earthquake, and how to get

prepared. Last year was the largest earthquake drill to ever take

place in the United States. The drill had everyone who signed up

to drop, cover, and hold on at 10:20 am on October 20th, 2011

Why is it important to do a Drop, Cover, Hold On drill? To react

quickly during an earthquake, you must practice often. You may

only have seconds to protect yourself, before strong shaking

knocks you downor drops something on you.

Visit www.dropcoverholdon.org for more information about

what to do during earthquakes.

Go BagA component of your disaster kit is your Go-bag. Put thefollowing items together in a backpack or another easy to carry

container in case you must evacuate quickly. Prepare oneGo-bag for each family member and make sure each has an

I.D. tag. You may not be at home when an emergency strikes

so keep some additional supplies in your car or at work,

considering what you would need for your immediate safety.

* Flashlight

* Radio battery operated

* Batteries

* Whistle

* Dust masks

* Pocket knife* Emergency cash in small denominations and quarters for

phone calls

* Sturdy shoes, a change of clothes, and a warm hat

* Local map

* Some water and food

* Permanent marker, paper and tape

* Photos of family members and pets for re-identificationpurposes

* List of emergency contact phone numbers

* List of allergies to any drug (especially antibiotics) or food

* Copy of health insurance, identification cards, ATM & credit

cards, passports, etc.

More on Disaster Preparedness* Extra prescription eye glasses, hearing aid or other vita

personal items

* Prescription medications

* Toothbrush and toothpaste* Extra keys to your house and vehicle

* Trash bags, toilet paper* Matches

* First aid kit

* Any special-needs items for children, seniors or people with

disabilities. Dont forget to make a Go-bag for your pets.


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SOLD


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November 10th & 11th once again promises two Concerts that will take you on an inspiring journey of music, from great classical master-

pieces to folk music and dances, jazz and rockn roll! Do join us for a wonderful afternoon of music by award winning, acclaimed and a

passionate group of young pianists. on Nov. 10 at 2:45pm at the Redwood Shores Library, and on Nov. 11 at 1pm at the Windroom in

the Foster City Community Centre. Performing students are from the studio of Concert Pianist Sujeeva Hapugalle.

I strive to nurture the talents and engage my students in diverse, meaningful and rewarding performance platforms and projects. This time

these students are thrilled to perform, celebrate and further contribute to their project Musical Bridges Bridging the passion and

excellence of youth music to serve our community. Musical Bridges was born in our studio as a project to develop the performing talents

of young musicians and to make a difference in our community through their music.

In 2011 Musical Bridges 1 was an enriching experience, to work with students, their wonderful families, local business and community

supporters. We were thrilled with our success in raising $11,000 to gift a Boston piano and other funding to RWS Elementary school music

program. It is wonderful to note that, with this piano, there is now more music making by students as well as other local musical organiza

tions in our community. Thank you again to all our supporters!

This year with Musical Bridges 2 we are delighted to collaborate with the SF Symphony and their Upper Peninsula League to aid hundreds

of school children from lower economic and ethnically diverse schools to attend the SF Symphony Concerts for Kids Program at Davies

Hall. These students will also benefit from related study package presentations by the SF Symphony and the Upper Peninsula Leagueconsummate package that promises to open enriching new horizons for these students.

Excellence in Music, has certainly proven to be a bridge to reach, connect and make differences to communities in most simple and

profound ways. Introducing and actively helping channel opportunities to young students and encouraging music making and study as a par

of life and a culture, has proven to be essential. Striving for excellence at formal events has been rewarding to students!

Amongst the students are First and Special prize winners at international, state and county competitions. Searching, studying and commu-

nicating the real essence of the composers intent, behind the notes, have made these young musicians performances reach the hearts of

their audiences.

Musical Bridges 2 Concerts on Nov 10 /11 will be Free Admission . Donations to the SF Symphony Upper Peninsula League could be

made at the door. Reservations are recommended.

Please e mail [email protected] or [email protected]

We hope you will join us in helping us build further and support our musical community together.

Sujeeva Hapugalle Internation Concert Pianist/Educator (Redwood Shores Resident) phone 560 508 9583 fax 650 472 8015

Musical Bridges 2 ...A Bridge To The SF Symphony!


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Looking For The Perfect Cleaners

We will:

Keep your whites, white!

Keep your sweaters & suits soft

and luxurious

Properly press & hand finish all items

Alterations, Pickup & Delivery available

Call Steve 592-5616370 Bridge Parkway

Celebrating Our 25th Year

Coupon Coupon Coupon

$5 off with $25 dry cleaning! Must present coupon with

incoming order. Expires on November 30th, 2012


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Sandpiper Continues Preparedness EffortsSubmitted by the Sandpiper Disaster Preparedness Committee

shed, updating the

student-specific

information in the

parent reunification

lanyards, and urging

the Sandpiper com-

munity to preparesupplies and create

an emergency plan

for their families.

Next summer, the

Belmont Redwood Shores School District will be installing

permanent blinds and Columbine-style locks on the class

room doors (which can be secured from the inside) in case of

an intruder or other dangerous situation on campus.

If you would like to make a personal or corporate donation

to our Disaster Preparedness Fund, or if you would like to

donate supplies, please contact:

Kathy Lee ([email protected]) or

Erica Gilbert ([email protected]).

Thank you for your support!

Resources www.ready.gov/build-a-kit

The Sandpiper Disaster Preparedness Committee was formed

during the 2009-2010 school year and took on the task of

preparing Sandpiper should a disaster occur. We are planning

logistics, updating our crisis plan, and buying essential supplies

to independently maintain the school site for the 72 hours

following a disaster as recommended by FEMA and the

Red Cross. Our overarching goal is to ensure the safety of thechildren and staff at Sandpiper in an emergency.

As part of Septembers National Preparedness Month,

we asked parents for donations and handed out free FEMA

disaster preparedness brochures during Sandpipers registra-

tion session. We have established parent guidelines for an

emergency pickup procedure, installed a dedicated emergency

shed on campus, and purchased emergency supplies, including

55-gallon water barrels, barricades, traffic cones and command

vests. We have also initiated communications with various fire

and emergency resources in Redwood Shores, Belmont, and

San Mateo.

During the rest of this year, we will be working with Sandpipersnew principal, Erica Gilbert, to continue our preparedness efforts,

including replacing the recently expired emergency food bars that

are intended for longer-term sustenance, conducting an annual

inventory of the classroom emergency backpacks and the storage

From The Friends of Belmont/Redwood Shores Schools:

We in the Belmont-Redwood Shores School District believe in our children and their futures. We believe in providing opportunities

to learn, to grow, and to prepare for taking on the challenges our students will face as they become active citizens. We are thankful

to live in a community that supports its children.

We are facing a crisis and our ability to provide those opportunities is in jeopardy. It is a crisis born of our success. People want to

move to Belmont and Redwood Shores for many reasons, but one of the most powerful is the quality of our schools. This has led to

a growth of over 1000 students just since 1997. And we value each and every one of those children and their families.

With more students, however, come higher costs. Many districts are funded in a way that gives them more dollars for every new

student. Because our property values are higher than most, we do not get more resources for new students; instead, we serve the

children with the budget we have.

At the same time our costs have increased, our revenues have decreased. Indeed, the state has taken away nearly all the money it

once provided. Our property tax revenues have been flat or negative. And while School-Force has raised significant sums over the

last several years, it hasnt been enough to cover the shortfall. So we have acted to make cuts. But in an attempt to keep cuts from

impacting the kids, we have engaged in deficit spending and hoped there would be a recovery.

Hope no longer makes sense. We are improving our fundraising strategies and exploring further cuts. The cuts on the table are dra-

matic12 furlough days and higher class sizes. Our Budget Advisory Committee has recommended that we take this step to stop

deficit spending and maintain solvency.

These cuts are the financially responsible thing to do. But no one would say that they comport with our vision of what our schools

should beinnovative hubs of 21st Century Learning. The District needs your help. Whether you are a parent whose kids directly

benefit from our schools or a resident benefiting from our quality district, we ask you to get involved and support efforts to stave off

these cuts. Ways to get involved include donating time and money to School-Force (www.schoolforce.org) and getting involved with

the Friends of Belmont-Redwood Shores Schools (www.brssd.info) (a group exploring a future parcel tax measure). Get involved

now; before it is too late! Mr. Brian Matthews, BRSSD Board President, Ms. Nellie Hungerford, Interim Co-Superintendent and

Dr. Suzanne Roy, Interim Co-Superintendent.

Erica Gilbert, Sandpiper Principaland Kathy Lee


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Keeping Watch on the Silent KillerHigh blood pressure, or hyperten-

sion, is also known as the silent

killer because it significantly

increases the chance of life-threat-

ening diseases, but people often

experience no symptoms. Highblood pressure can lead to heart

attack, stroke, atrial fibrillation,

heart failure and other cardiovas-

cular diseases. This is why its very important that the condi-

tion be measured regularly and accurately, either in a doctors

office or using a reliable home device.

Blood pressure may naturally elevate when a person is scared

or in pain, but its diagnosed as a disease when the patient has

at least three elevated resting blood-pressure readings, which

are readings taken when the patient is in a relaxed state.

Because it can be deadly, high blood pressure should be

managed aggressively. Necessary lifestyle adjustments

include losing weight, exercising more, reducing stress, eating

a well-balanced diet and quitting smoking. In some cases,

these changes may improve a patients blood pressure reading

and avoid the need for medications.

If these lifestyle approaches fail to get a patients blood

pressure to the target of less than 140/90, or even lower for

high-risk patients such as those with diabetes or kidney

disease, then medicine may be necessary. The good news

about modern treatment of hypertension is that there are many

medicinal choices. When doctors and patients work diligently

together, its generally possible to find a regimen that works

well for the patient and is low in cost.

Treatment of high blood pressure is especially important whena patient also has other risk factors for heart problems, such as

high cholesterol, diabetes or a family history of heart disease

Fortunately, the lifestyle changes prescribed for high blood

pressure, including a healthy diet, regular exercise and weigh

control, are also helpful for these other health problems.

To keep your heart risk in check, I suggest you get out to the

gym, the trails and the produce market soon and often.

Photo Caption: Dr. Lynette Lissin is a cardiologist at the Palo

Alto Medical Foundations Palo Alto and Redwood Shores

locations. For more information, visit pamf.org.

Endnote: The Palo Alto Medical Foundation and column

editor Arian Dasmalchi provide this monthly column.

By Lynette Lissin, M.D.

Thanksgiving FactGeorge Washington proclaimed aNational Day of Thanksgiving in 1789. The idea attracted

mixed reaction. After campaigning for nearly 80 years, in 1863

President Lincoln proclaimed the last Thursday in November

as a national day of Thanksgiving.


20/28

Page 20

Humans have been selecting for barking in dogs for millennia. This

behavior is deeply ingrained in the dog, and is generally not a problem

for pet owners unless it becomes excessive.

Alert barking at the doorbell: Since alert barking is generally veryself-reinforcing, your best bet is to train an alternative, incompatible

behavior. The owner needs to acknowledge the source of the alert and

then ask the dog to sit quietly and to wait in a certain spot until the

guest enters the house and greets the dog. The dog has to be quiet to

be greeted. Guests who immediately look at the dog and pet him are

reinforcing his barking. This polite door greeting is taught in stages

with the dog given something to distract him after he has alerted on a

guest at the door. The dog has to go to a designated spot and get a treat

or his favorite toy as a reward for being quiet. This is practiced with

the dog on the leash so the owner can keep control of the dog.

Invitation to play: Some dogs bark to say, Hey, I want to

meet/play with you NOW, NOW, NOW! (Puppy barking frequently

falls in this category). These barks are generally high pitched, and are

often accompanied by wagging propeller tails, loose/wiggly bodylanguage, play bows and jumping. When you are in public, ask those

who would like to interact with your dog to wait for calm, quiet behav-

ior before greeting to avoid reinforcing the behavior. Have your dog

do a sit or down for a few seconds to redirect his energy before

anyone who wants to greet the dog begins petting the dog. Most dogs

prefer long strokes down their backs and sides to being patted on the

top of the head. These long strokes also calm the dog.

Barking at other dogs: If your dog strains at the leash when you

pass other dogs and barks non-stop at the dog, you are probably pulling

the leash taut and transferring your tension, stress and fear down the

leash to the dog. Train your dog to look at you with the watch me

command to distract him as you approach another dog. Use treats or a

Grow Your Puppy Into a Well-mannered Dog

We all want a dog who doesnt

pull on the leash,

comes when he is called and

doesnt jump on you.

Teach your dog good behavior

before the holiday guests arrive.

Invest in the convenience of

private training in your own home.

Jean Cary, Dog Tutor - 650-593-9622

www.service-dog-tutor.com

by Jean Cary


21/28

Page 21

Why Acupuncture Works

While acupuncture treats a myriad of ailments it is most recognized in the US for

its success treating pain. Both chronic and acute pain responds very well to the

ancient medicine and despite fantastic results everyone continues to wonder why?

The Eastern explanation of why acupuncture works is based on the concept of Qi.

Qi is the energy, or life force, that runs through the body via acupuncture channels.

These channels run through and directly relate to the organs in the body. When

this energy is running smoothly, in a balanced manner, the system remains free of

disease and in its natural and healthy state. However, many things contribute to

the disruption of this energy and as a result pain and disease occur. The placement

of acupuncture needles into specific locations on the body allow for practitioners

of Chinese Medicine to manipulate this energy. For example if someone has

pain, often referred to as a condition of stagnant qi in Chinese medicine, the

practitioner will choose points with the function of dispersing qi specific to the

region of the body experiencing pain. Likewise, if there is too little qi practitioners

will use points to promote qi. With over 350 acupuncture points on the human

body a skilled practitioner will diagnose a very specific pattern and choose wisely

to use the appropriate points for the related condition.

So, that explains it right? Well not quite. While practitioners and some patients

understand this idea of qi to be second nature the vast majority of the population

wants hard-core scientific evidence as to why the seemingly magic medicine

works. This is what they have found so far. Acupuncture has a direct effect on the

hypothalamic-pituitary system at the base of the brain. Nerve impulses sent from

receptors activated by the insertion of an acupuncture needles into acupuncture

points stimulate these glands. The pituitary and hypothalamus release neurotrans-

mitters and also endorphins, which have been said to be 200 times stronger for

pain relief than Morphine. Making acupuncture a wonderful treatment for pain.

In addition to being great for pain management, acupuncture works well for a

multitude of other ailments. The hypothalamus and pituitary glands also work

directly on the ovaries helping them to conduct all their various functions mak-

ing acupuncture an effective treatment for PMS and fertility issues. Substances

released from these glands also have the effect of regulating serotonin and thus

acupuncture has been linked to the treatment of depression and mood disorders.

Imaging studies have shown acupuncture to increase circulation, decrease

inflammation, expedite healing time, reduce pain and muscle spasms and also

increase T-Cell count, which directly helps to strengthen the immune system.

Regardless of where you are from or what you believe, acupuncture is a great

modality for the treatment of many conditions. In addition it is quite a relaxingexperience and most people observe a general sense of

wellbeing following treatment. I have personally been

amazed with the positive effects of acupuncture so many

times that I have dedicated my lifes work to it and as a

practitioner I highly recommend that you stop over to

Premier Chiropractic and Wellness Center and give it a try

for yourself.

By Sarah Allen, L.Ac.

Expiration Date November 30, 2012

Sarah Allen, L.Ac.

130 Shoreline Dr. #130Redwood City, CA

94065

650-631-1500www.PremiereChiropractic.com


22/28

Page 22

The Therapists CornerA Painful Secret:

Understanding Teenage Cutting

While it may seem counterintuitive to most of us, some people

find relief from emotional pain by cutting on themselves withsharp objects. Knives, razors, scissors, pieces of glass, pins, paper

clips and even fingernails are often used for this behavior, which

is done most often, but not exclusively, by teenage girls.

Of course, most people never engage in such acts, though it is

happening with such alarming frequency throughout the U.S. that

every parent should at least be aware of it.

Why would someone do such a thing to themselves? Typically,

the individual has become overwhelmed by strong emotions such

as anger, rage, fear, emptiness and loneliness and lack the skills

to effectively cope with them. We all know how complicated

the life of a teenager can be. Issues like rejection, embarrassment,

not doing well in school, social isolation, and family conflict

are just a few of the many problems which can trigger severeemotional distress. Additionally, cutting can be an indication

that there are serious psychiatric and situational issues not being

adequately addressed, such as depression, intense anxiety, abuse

and an eating disorder.

Cutting is usually done in a very secretive manner, and so it can

often be difficult to tell when it is happening. People tend to do it

in places which would go unnoticed by most, such as on the wrists,

arms, thighs and stomach. The wounds tend to be superficial, and

the behavior itself is not usually considered an attempt at suicide.

Interestingly, cutting can trigger a release of endorphins, not unlike

that caused by drug use. As such, it can become a very habitual,

addictive-type of behavior which the

person may not be able to stop on their

own. Of course, any sense of emotional

relief that cutting may provide will be

only be temporary.

Signs that your child may be cutting

could include: always wearing long

sleeve shirts and long pants even in very

warm weather, wearing large bracelets to

cover wounds on the wrists, unexplained marks on the skin, and an

unwillingness to engage in activities which may expose the skin

such as swimming and even P.E. class. Also, it is not unusua

for kids to hang out with others who cut, and then may feel pressure

to do it themselves.

One suggestion: after reading this article, ask your teen (and

even a preteen) if they know of anyone who cuts. The answer may

shock you. I realize that most teenagers probably dont read this

column, but if you do, please remember: if you know someonewho cuts its not ok or even fair to you to keep it a secret. If the

friend refuses to seek help, tell someone. A parent, a teacher, a

minister, a counselor or some other adult whom you feel may help

A true friend is one who will risk losing that relationship to keep

that friend safe.

Scott M. Granet, LCSW is a long-time resident of Redwood

Shores, and is director of the OCD-BDD Clinic of Northern

California in Redwood City. He would like to hear your sugges

tions for future columns, and can be reached at 650-599-3325 or

[email protected].

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References are available at www.sklarcashflow.com

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To Our Friends & Neighbors in Redwood Shores,

May the good things of life be yours in

abundance not only at

Thanksgiving

but throughout the coming year

The Bellingham Group

Redwood ShoresResident

Discover a Partnershipin Excellence


23/28

Page 23

650-341-6255www.janspetsit.comBonded and Insured

Serving our Clients Since 1998

Attention SellersAre you considering to

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Disaster Preparedness Are Your Animals Prepared?

Since this months issue of The Pilot is devoted to disaster pre-

paredness, it is only fitting I address the topic of animals and disasters.

As humans, weve been told to have enough food, water, flashlights,

battery powered radios and the like. But, for pet owners, it is also

imperative you have a plan in place for your animals!

Let me take you back to a little more than 22 years agoOctober 17,

1989the day Loma Prieta struck. In 1989 I was living in

San Francisco. I arrived home to find some broken glass, some

plaster that had fallen, and no electricity. My damages were minimal

compared to what other people suffered that day.

As any good pet owner did, I promptly put my cat in his carrier as

I did not want him stepping in the broken glass. Within two hours

my nice, docile cat managed to chew his way out of his carrier (yes,

it was a corrugated-type carrier), and my only working flashlight

died on me. (Luckily, approximately 4 hours later we had our

electricity back on.)

The Loma Prieta quake only served to illustrate how unprepared I

was, especially when it came to the welfare of my beloved animal.

So, here is a list of some of the things you should have in place

before you need them.

Sturdy carriers (one for each animal)

Enough food and water for 7 days

A photograph of your pet

A copy of your animals vaccination/medical history

Extra medicine if your animal requires medicine An extra leash, collar and identification tag

Extra litter box

A pet first aid kit

Take a pet first aid class

If you focus on completing one item at a time your task

will not seem so overwhelming. And in no time you will be

well-prepared for your animal.

Jan Brown is the Owner of Jans Pet Sitt ing and is a

Pet Tech Pet First Aid Instructor. She can be reached at

[email protected].

RSES Kicks Off 1stWalkathon & Picnic

Redwood Shores Elementary School kicked off Whole Child

Wellness week with our first Walk-a-thon and Family Picnic on

October 21st. The days events included the walking portion and

a free carnival for students. Numerous fun games were enjoyed by

the school community. It was an amazing day! We had around

250 students participate and 120 parents and staff who volunteered

countless hours to pull this event together.

It takes a village to raise a child, and our Redwood Shores

Elementary community stepped up to show that we are tha

village for our children a supportive, dedicated, diverse and

healthy place for our children to thrive. Monies raised from the

event will continue to go to wonderful enrichment programs for

our children including the LEAP Artist-In-Residence Program

Art in Action, field trips for all grades and school-wide assemblies

as well as classroom materials. We would like to thank ou

Redwood Shores community for your continued support.

Mylinh Nightengale, PTA member


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Page 24

Preparing for Disaster Day In and Day OutThere are a couple of paths to take when preparing for disaster when

it comes to your clothing. Theres DISASTER when you mightliterally have nothing to wear when a physical disaster occurs. Then

theres Disaster when the hem in your skirt starts to unravel as

youre preparing to walk into an important meeting. Well deal a bit

with both here starting with:

DISASTER!!

Living in an earthquake-prone part of the country (although with earth-

quakes striking in Washington, DC, perhaps the entire country may be

considered earthquake-prone), most of us have come to terms with a

certain state of disaster-readiness in our lives. Certainly this issue of

The Pilot may spur us to greater depths of preparedness. In general, we

tend to think of being ready in terms of food, water, flashlights, etc.

One area that you may not have thought through, though, is your pre-

paredness in terms of clothing. Here are a few suggestions you maywant to consider:

1. A friend who survived the Northridge quake some years ago shared

his ah ha moment. When the shaking stopped, as he was scram-

bling to get out of bed, he realized his floor was covered in broken

glass and his shoes were in the closet. Since that time, he always

keeps a pair of shoes under his bed for easy retrieval. Its a small

thing, but very practical and easy to implement.

2. Set aside one set of clothing per person in the household, packed in a

medium-sized duffel. Ideally it will be of durable fabric and consist

of layers, such as long-sleeved thermal undershirt, short-sleeved

tee-shirt, rugged pants, jacket, rain poncho, hat, gloves and sturdy

shoes. You may have to do more walking than you are used to, in

uneven terrain, so good walking shoes could be very importantDont forget underwear and socks. You may need to wear this cloth-

ing for several days, so think in terms of comfort and durability.

3. While a blanket and/or sleeping bag isnt technically clothing, i

is an item that can certainly function as an extreme outer layer of

protection from the elements. Make sure you have several fo

your family.

For the lesser Disasters of modern day life, here are a few things

to keep on hand for quick fixes:

Duck tape good for taping up the aforementioned skirt whose hem

has decided to unravel. Hollywood Fashion Tape is a daintier sta-

ple to keep on hand for closing the gap in fine fabrics.

Sewing kit the kind you get in hotel rooms are fine and dandyfor quick repairs and are small and easy to stash in your desk

drawer or glove compartment.

Safety pins no explanation needed. When you need one, you

need one.

Small lint roller for stray pet hair, etc. Duck tape or scotch taperolled back on itself will also work in a pinch.

Bandaids for the blister that sometimes arises when wearing

new shoes or the same pair of shoes for hours at a stretch.

Come to think of it with the exception of the lint roller, you may

want to include all of these in your DISASTER kit above.

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25/28

Page 25

WINE APPRECIATIONBy Tom Barras

From LYNNs KITCHEN(Or how a former Connecticut Yankee embraced California Cuisine)

Lynn Kathleen Adams

NOVEMBER CHILI FOR CHILLY WEATHER

Well, it is November, and were all looking forward to a festive

Thanksgiving dinner with family and friends. November brings our best

weather to the SF Bay Area, as any good Californian knows. The days

are usually bright and sunny, and then our wonderful fog creeps under the

Golden Gate Bridge and brings cooling relief to the many microclimatesadjacent to the Bay. Its great hiking or cycling weather, or for visiting

with friends and watching Saturday college football and Sunday NFL

games.

This is a great chili recipe that is easy to make, fragrant while simmering

away, and yummy as a good mid afternoon or early evening lunch or din-

ner. And yes, its made with beef but you can easily substitute ground

turkey!

BEEF CHILI WITH SOUR CREAM AND CHEDDAR BISCUITS

2 large onions, chopped (about 3 cups)

1/4 cup vegetable oil

1 tablespoon minced garlic

2 carrots, small dice

3 pounds boneless beef chuck, ground coarse or 3 pounds ground beef

1/4 cup chili powder1 tablespoon ground cumin

2 tablespoons paprika

1 tablespoon crumbled dry oregano

Dried red pepper flakes, to taste

2 8-ounce cans tomato sauce or 2 cups fresh tomato sauce or tomato

puree

1 1/4 cups beef broth

3 tablespoons cider vinegar

1 3/4 cups or 1 19-ounce can kidney beans, rinsed and drained

2 green bell peppers, chopped

In a large pot (I used a 5-quart, and justfit it all), heat the oil over mod-erately low heat and cook the onions in it for 5 to 10 minutes, until soft-

ened. Add the garlic and carrots and cook for one minute more. Raise

the heat to medium and add the beef, stirring and breaking up anylumps until it is no longer pink, about 10 minutes. Add the chili pow-

der, cumin, paprika, oregano and pepper flakes and cook for another

minute. Add the tomato sauce, broth and vinegar and simmer the chili,

covered, for 35 to 40 minutes (if you used ground beef) or 50 to 60

minutes (if you used coarse chuck). Add the kidney beans, bell pep-

pers, salt (I used 2 teaspoons to get the seasoning right for my tastes)

and pepper to taste and simmer for an additional 15 minutes, until the

bell peppers are tender.

SOUR CREAM AND CHEDDAR BISCUITS

1 1/2 cups all-purpose flour

2 teaspoons baking powder

1/2 teaspoon baking soda

1/2 teaspoon salt2 tablespoons cold unsalted butter, cut into bits

1/4 pound sharp Cheddar cheese, coarsely grated (about 1 1/2 cups)

1 cup sour cream

Preheat oven to 425F. Whisk together the flour, baking powder, baking

soda and salt in a large bowl. Either cut the butter pieces into the flour

mixture with a pastry blender or rub them in with your fingertips until

well-combined. Stir in the cheddar and sour cream until the mixture

forms a sticky dough. Pat it out to a 1/2-inch thickness on a very well-

floured counter and use a 3 1/2-inch biscuit cutter to cut six rounds.

Bake on an ungreased (or parchment-lined, if your baking sheets are as

weathered as mine are) for 15 to 17 minutes, until golden on top.

Wine enthusiasts know that November is

significant for one particular event: the

release ofNouveau Beaujolais. Everythird Thursday, thousands of cases of the

chirpy crush are dispatched around the globe

to anxious aficionados for the frenetic

annual rites of Nouveau. Nouveau is anultra-basic, lighthearted red wine quaff that

everyone should try at least once. Its vinified

for immediate drinking and doesnt require

much beyond a quick sniff and a generous gulp

after a bite of similarly not-too serious-food.

However, there are additional alternatives within Beaujolais

bucolic southern Burgundy appellation that offer you possibilitie

for new tasting insights. After Nouveau, the next two rankings up

the quality and substance ladder are (basic) Beaujolais and

Beaujolais-Villages, with the latter offering a tad more aromatic

and flavor interest than the former. If both are on the retailer

shelf and are of a recent vintage, no older than the last two yearsthe Beaujolais-Villages offers a greater likelihood for pleasing

your palate. While not nearly as lighthearted as Nouveau, these

two wines are recommended for those who want a fruity red wine

without the distraction of mouth puckering tannins. And i

youre considering moving up from White Zinfandel or are jus

starting to explore the initial pleasures of red wine, these two sub-

appellations are the ones to sample.

After Nouveau, Beaujolais and Beaujolais-Villages, the final and

highest quality spot in the appellation rankings is occupied by the

ten villages (or communes) known as Beaujolais Crus. In

alphabetical order, (your retailer will advise how to pronounce

them), they are, as follows: Brouilly, Chenas, Chiroubles, Cote de

Brouilly, Fleurie, Julienas, Morgon, Moulin-a-Vent, Regnie and

Saint-Amour. Each of these, by virtue of their unique microcli

mate and winemaking methods, has earned its own appellation

status. Structure, aroma and flavor are the primary characteris

tics that distinguish the Crus from their bourgeois brethren, bu

even having said that, I should advise you that the Crus styles are

still (thankfully) quite unlike the rich, ripe, port-like density, frui

bombs that are the current high-scoring darlings of wine critics.

While all of the Crus share the common traits of their Gamay

Noir heritage, I have found that the following seem to set them

selves apart from the others: Julienas, Morgon and Moulin-A-Vent, with the last two usually showing more depth, structure and

aging possibilities. They also seem to be the ones that are mos

often exported to this country. Prices range from $18 to $25+

depending on the vintage and producer. (2009 was a spectacula

vintage, and I would encourage you to purchase a few if any are

still available at your local retailer.) Lastly, irrespective of which

style might tempt you, all four types are flavorsome, food friend

ly wines and a couple of them on the table would make for some

entertaining drinking on Thanksgiving Day.


26/28

Page 26

Music, Stories & Games in English and Spanish

Saturday November 10 at 11:00am

Join Valria for music and stories for ages 1-4.

Puppet Art Theater Saturday November 17 at 11:00amDont miss Puppet Art Theaters updated zany version of the

classic tale, The Boy Who Cried Wolf!

Peninsula Book Club Tuesday November 27 at 6:00pm

We will discuss Erin Morgensterns The Night Circus. For more

information and to RSVP, visit www.meetup.com.

Homework Center

Monday-Tuesday 3:00-6:00, Wednesday 1:00-6:00,

Thursday 3:00-6:00

Weekly StorytimesMondays:

11:00am - Preschool Ages 3-5 Tuesdays

7:00pm - Pajama Time Stories for All Ages

Thursdays:

10:30am - Preschool Ages 3-5

11:30am - Tiny Tales Ages 0-18 Months

Teen Gaming and Activities:Mondays - 5:00pm

Visit Sea link Caf at the Redwood Shores

Branch Library!Caf hours: Monday - Thursday 7:30am-6:30pm,

Saturday 7:30am-2:30pm and Sunday 9:30am-2:30pm

Meeting Space Available at Redwood Shores

Branch LibraryPlease visit

www.redwoodcity.org/library/info/meetingrooms.html

Volunteer with the Friends of the LibraryThe Friends operates a resale book store at the Downtown

Library to generate funds to support library programs and

events. Call 650.780.7050 for more information about the

Friends and to identify your volunteer interests.

For volunteer opportunities at the Redwood Shores Branch

Library, please call 650.780.5740

Getting the most out of yourcollege funding optionscan be a tough process

Here are some tips for College Savings Resources that you

may find helpful:

* Do your research on what financial

aid is available. Educate yourself tomake good financial decisions and

ask your financial advisor for help.

* Use a checklist for deadlines and

requirements that are needed

* Keep up on renewal requirements

for upcoming years for financial

aid. You must reapply every year

* Teach your kids about saving and responsible spending

* Gather account statements to know where your assets are,

their value and liquidity options, brokerage statements, cash

value life insurance, and bank accounts

* Check the 529 college savings plans available in your state

If you have any questions on the above information Kendra

Bronstein is a Registered Representative working for John

Hancock Financial Network in San Mateo and would be happy

to answer any questions that you may have. She can be

reached at 650-341-5050 ext 158 or check out her website at

kendrabronstein.com. CA Insurance License #OG77962.

Offering John Hancock Insurance Products.

Registered Representative/Securities offered through Signator

Investors, Inc., Member FINRA, SIPC. OSJ Golden Gate

Mansour Agency, 1900 S. Norfolk St, Ste 200, San Mateo, CA

94403.Agent Phone 650-341-5050, ext. 158. 276-20121004-119148

Submitteed by Kendra Bronstein


27/28

Page 27

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For Zoe Last month, on a Sunday morning, I waswalking with friends and tripped on a crack in the sidewalk.

The next thing I knew, I was feeling my cheek going clunk

on the cement. Right after this happened, a young lady

pulled up in a car and asked if she could help. I asked her if she would drive me home, which she did, making sure I was okay enough

to make it in to the house. The next day, I had an email from her asking if I was all right and letting me know that if I ever needed anything,

I could call her. I dont think in my 72 years I have ever met anyone quite like her. Thanks again Zoe for being a good citizen.

Sincerely, Carol Mertens


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Page 28

The PilotPresorted Standard

U.S. Postage Paid

Redwood City,CA

Permit No. 579

November 2012

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The Pilot -- November 2012 Issue