The Perfect Delivery (1)

The Perfect Delivery

Rules and Regulations

Presentation created by Norbert Szucs 2


The deliveryDelivery is the process of transporting goods

from a source location to a predefined destination.

The general process of delivering goods is known as distribution.

The study of effective processes for delivery and disposition of goods and personnel is called logistics.

Freight transport is the physical process of transportingcommodities and merchandise goods and cargo.

https://en.wikipedia.org/wiki/Transport

https://en.wikipedia.org/wiki/Commodity

https://en.wikipedia.org/wiki/Merchandise

https://en.wikipedia.org/wiki/Cargo


Shipping routes illustrates the relative density of commercial shipping in the

world's oceans.


1. Pre-delivery rules for the prefect deliveryWe make sure brands, suppliers and

forwarders keep in line with internal policies and regulatory requirements.


The importance of correct informationWith the correct information we can receive a

correct delivery forecastGoods In Team`s procedure can be faster They don`t need an extra staff or help from

any other departmentThe delivered stock can be with Put Away

team after the arriving in 24 hoursWe don`t create extra job for Buying Team /

Merchandising Team / MDA assistant team


The superpower - PREDICTABILITYMost important thing in every busy period

Departments can use a perfect rota (Goods In / Put Away)

The “priority delivery” note is not a problem (24 hours)

We can follow the deliveries in the NAV The delivery forecast has a prefect data


The best information is the correct information

Sometimes we have an information about the delivery but....

- Delivery date / box number / unit number is incorrect

- We can`t use the attached packing list- Wrong colour / unit code in the system- Damage items

The incorrect information create the same situation as the missing information


Our bodyguard – the MDA numberMDA (Merchandise Delivery Authority)

Very important for brands / forwarders and for the DC

Shipping can arrive only with MDA numberWe receive every information about the

deliveries from this numberWe can create a daily / weekly plan only with

these numbers


MDA assistantsThis role is to ensure the recording and

booking of all inbound deliveries into the distribution centre and the resolution of any related supplier or internal queries are completed.

The client is a prestigious multichannel retailer with both gravitas in their market and impressive growth rates.

This position is at the beginning of a step change in the receiving of product.


MDA assistants roleThey must issue the MDA numbers ASAP to

brands/forwardersIn the first step they can check / they will be

informed about the deliveriesMain point of contact between the

Distribution Centre, the clients Buying and Merchandising Departments and the Brands/suppliers.

They can report first time the problems to Buying Team


The perfect MDA numberThe perfect MDA number has got the below

correct information

No. of cartonsCarton units / Hanging unitsBrand nameForwarder nameExpected delivery dateDelivery Start / End Date


Information from MDA numbers After the booking confirmation we will receive the

correct information about the incoming deliveries

How many deliveries With how may units / cartons

From which Brands With which Forwarders

All of this date we can create a correct delivery forecast and the Goods In Team can create a correct daily / weekly plan in the job.


The World of the Shadow – The packing list 1/2

Before the MDA issued we must receive the correct packing list for each deliveries.

On the packing list we need the below information

- MDA / PO number- Styles- Vendor colour code / Matches colour code- Variant code - Quantity


The World of the Shadow – The packing list 2/2

The invoice is not packing list.

With correct packing list we can do the receiving

procedure faster and shorter.


The perfect delivery

We receive it with MDA / PO numberOn the booking dayWith correct packing listIn a perfect package


2. The 2 forms of deliveries – perfect and wrong delivery

Job - Time – Staff – Planning – Forecast

Cases – Emails – Problems

Stressful workplace


3. The wrong deliveryIf we receive the delivery with any problem it

will create extra job for the Goods In Team.The extra job means not only extra hours on

the rota it will make the booking procedure slower.

The unit will be later on the stock and available on website. We can later create a profit from the unit.


Possible delivery issues 1/2Unexpected/Unannounced deliveryDamage cartonNO MDA number on the box NO PO number on the box Out of expected date Out of delivery window NO packing list Irrelevant packing list/Invoice Less QYT on packing list


Possible delivery issues 2/2More QTY on packing list NO MDA/PO on packing list Wrong colour on the packing list/NAV Wrong unit code/size on the packing list/NAV Colour/Item not on NAV Incorrect care label Missing swing tags Quality issue


Effects of wrong deliveriesIf we receive 500 units in this form:

- If it`s unexpected it create totally 15 extra hour for Goods In Team (6.6 checking / 6.25 labelling / 1 doors / 1 label printing)

- 15 hours is 2x7.5 hours it means that two people all day dealing only with wrong deliveries

- Every other issue type create a delay at the booking. We can`t pass the stock in 24 hours to Put Away Team


4. The comparison of the two deliveries form

Extra job hours vs Predictability rotaDelay at stock booking vs Units`re in 24

hours in stockWrong forecast vs Fast Goods In Procedure


6. ConclusionsIf the suppliers and forwarders can understand our

internal policies and regulatory requirements the Goods In procedure can be easier and faster

The correct delivery forecast can be usefulIn 24 hours can be the units in the stockNot necessary to create a new rota for the extra job

PROFESSIONAL DELIVERY AND GOOD IN PROCEDURE

IN THE WAREHOUSE


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The Perfect Delivery (1)