The Operational Data Layer for Banks and FIs

Process Automation

Engine Master Data Management

Document Management

Engine

EnterpriseSearch Engine

EnterpriseLearning

ManagementEngine

KnowledgeCrowd-sourcing

Engine

InternalCommunication

Engine

Task Engine

Analytics andVisualization

360o View of Every Single Entity360o View of Every Single EntityGraph, Analytics, Search

Build and Deploy 100's of Operational Apps. Zero-Disruption to Legacy Backend

The Operational Data Layer sits between the bank's systems of record like legacy databases, data lakes

and data pools and the systems of engagement like customer, employee and partner apps.

It is built by drawing both structured and unstructured data from the bank’s CBS, other Line of Business

applications and data lakes and coherently connecting them all together primarily through a secure,

encrypted Enterprise Data Graph.

The Operational Data Layer serves customer data to customer-facing apps to enhance customer

experience and for effective cross-selling of bank’s products and services.

Also, extending the Operational Data Layer to serve customer data through customer-facing apps is a

risk-controlled approach compared to serving the data directly from the legacy application store.

Since the Operational Data Layer consolidates data from many existing disparate systems in the bank, it

removes friction from the customer journey.

Serve Data to Customer-facing Apps

Isolated datasets for each of the customers in the Operational Data Layer help deliver data at speed and

with enhanced security in customer-facing applications.

Customer-facing apps can also draw Customer 360 degree

data from the Operational Data Layer in real time to

provide a more engaging experience to each customer.

When a customer interacts with the bank through its app,

the app can send an api call to the Operational Data Layer

which in turn will send the 360 degree data specific to that

customer.

By traversing the 360 degree data of each of the customers,

automated bots running in the Operational Data Layer can

regularly flag offers and cross-selling opportunities to the

right customers.

Apps can be designed to leverage this information and

deliver good-fit offers to the customer in line with the

profile.

Enhanced Security: By extending the Operational Data

Layer to serve customer data, the backend data remains

secure at all times as customer requests always terminate at

the Operational Data Layer instead of in the CBS or other

Line of Business Applications. This protects the backend

data store from threats like sql injections.

Engines for Internal Communication, Task Management, Document Management, Enterprise Search,

Enterprise Learning Management, Enterprise Knowledge Crowd-sourcing, Process Automation and

Analytics & Visualization come natively integrated with the Cordiant Operations Data Layer solution

built on DataStax Enterprise.

Serve Data to Employee-facing Apps

With the continuous integration of data from the CBS and other Line of Business

Applications, the Operational Data Layer built as an Enterprise Data Graph becomes the

single-point repository of the Master Data of the bank.

The Master Data is stored with all its connections and relationships in place in the

Enterprise Data Graph.

You can now get a 360 degree View of Everything: Customers, Branches, Territories,

Relationship Managers, Employees, Lines of Business, Bank’s Products, Third-party

Products.

Master Data Management

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2

3

Customers Vendors

Statement

CA Account

Statement

Employees

3600 Customer Audit

Acme, Inc.

Anna Lee

Signatories

Sriya Kapadia

DirectorsBenjamin Jackson

Dan Smith

GroupCompanies

Business Credit CardTerm Loan

Loan Service Docs

Loan Origination Docs

David Johnson (Transfer to Signatory)

Risks

CC AccountAccounts

14186

Back

RV

3600 Customer Audit Demo Learn More About MDM

Communication, Task and Document Management engines integrated with the Operational Data

Layer route that data directly into the Data Layer.

Secure, bank-branded workplace apps on phones enhance the operational efficiency of every single

employee.

Integrated Workplace Apps

Decreases several recurring operating costs by more

than 50% over a year.

ROI kicks in within the first Qtr and increments every

single Qtr.

Operational E�ciency in Numbers

50%90% gain in Employee Productivity through more

streamlined operational processes and ‘Citizen Data

Analytics’.

90%

Find and acquire the most profitable customers* by

mining the data that the bank already has.

*The 20% who contribute to 80% of the business and profits.

80:20Near-perfect Compliance, Risk Identification and

Mitigation.

100%

The Cordiant Operational Data Layer Solution has been built from the ground up on

DataStax Enterprise, the data management platform of choice of 9 of the top 15

global banks.

The solution can be deployed On-Premise, in the cloud, multi-cloud and hybrid cloud.

Cordiant is a DataStax Partner.

Built on DataStax Enterprise

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Cordiant delivers applications and platforms that transform the modern

enterprise without disrupting their lights-on applications.

About Cordiant Technologies

Governance, Risk and Compliance

Cordiant worked closely with Paisley Consulting as their India Engineering

Partner, from conception, go-to-market thru product maturity for their

Governance, Risk and Compliance solutions.

The Paisley GRC solution established itself as the leader in the GRC space,

with a 30% footprint among the Fortune 500. Acquired by Thomson

Reuters in late 2008, it continues to be the market leader in this space

through the Thomson Reuters Risk Management Solutions offering.

Core Banking

Cordiant also helped build from the ground-up Africa’s #1 Core Banking

Software, as the India Engineering Partner of Neptune Software, plc. The

team that Cordiant built for Neptune in 2006 continues to work from

Chennai, India.

Track Record

W W W . C O R D I A N T . C O M

s a l e s @ c o r d i a n t . c o m

Kochi, India

Cordiant Technologies (P) Limited

1 YMCA Place, Indira Nagar,

Kadavanthra, Kochi, 682020

+91 484 231 3654

Mumbai, India

Cordiant Technologies (P) Limited

Level 8, Vibgyor Towers, G Block, C62

Bandra Kurla Complex, Mumbai 400 098

+91 22 4090 7083

United States

Cordiant Technologies Inc.

300 North LaSalle Street, Suite 4925

Chicago, IL 60654

+1 630 270 3100