Buses beat cars 3 Gold medal glory 5 Workwear chic 11 Cameras crack crime 14

The newspaper of Stagecoach Group Issue 72 Autumn 08

PAGES 8&9SPECIAL FEATURE

on ThE CREST oF A wAvEFast ferry

trial hailed a success

HAVE you seen Bolton, the ferret with a habit for bolting?

Stagecoach Manchester has launched a ‘Find Our Ferret’ appeal after the cute creature was found by a member of staff, then promptly disappeared.

The baby ferret was discovered running around a bus which had returned to its depot.

After a quick health check-up, the ferret was looked after by bus

driver Will Nutall, who named it Bolton after his favourite football team Bolton Wanderers.

Unfortunately, Bolton was soon doing his own wandering, and has now gone missing from Will’s home in Little Hulton, Salford.

Stagecoach Manchester is putting up a reward of a £10 Megarider ticket for anyone supplying information leading to the animal’s safe return.

STAGECOACH is in the running to win the race to operate one of the UK’s key rail networks.

The Group has been shortlisted by the Department for Transport to bid for the South Central passenger rail franchise.

And Stagecoach Group Chief Executive Brian Souter described the franchise as “critical to the communities and economy in London and the south of England”.

He continued: “Stagecoach has an excellent track record of high operational performance and delivering major investment to improve services for millions of passengers across our existing rail networks.

“Our experience in running the UK’s biggest commuter rail franchise at South West Trains and attracting new leisure passengers will give us a strong platform to develop innovative and environ-mentally sustainable plans for the South Central franchise.

“Passengers depend on a con-sistently safe, high-quality, fast, frequent and reliable railway.

“We look forward to working

closely with local stakeholders to develop a strong and competitive bid to maximise the potential of the franchise and attract more people to greener, smarter rail travel.”

The South Central passenger rail franchise, which is scheduled to start next September, includes fast, frequent rail services for commuters and leisure passengers, mainly in south London and along the South coast.

As well as commuters into London, there is a significant leisure market to Gatwick Airport, Brighton and the Sussex coast.

South Central will be formed from the existing Southern franchise, including the recently incorporated Gatwick Express services, as well as the Tonbridge-Redhill element of the current Southeastern service that will be included in Southern from December 2008.

The franchise will run for five years and ten months, expiring in July 2015, with the final year dependent on achieving acceptable performance levels.

SigHTS SET ON kEyTrAiN FrANcHiSESouth central passenger rail routes crucial to local communities and economy

FiFEr gordon Watson had a glittering debut at 2008’s Bus Driver of the year competition.

On his first crack at the contest, the glenrothes driver finished in second place against over 120 rivals from across the Uk.

gordon’s excellent driving skills earned him no fewer than 12 trophies at the event’s Blackpool final, including awards for Best Newcomer, Best Highway code, Best in Scotland and Best

Stagecoach Uk Driver.“i’m over the moon to have

been so successful in my first attempt,” said gordon, who attended the event with his wife and children.

And Doug Fleming, Managing Director of Stagecoach East Scotland, said: “We are delighted to have one of our drivers rewarded for his commitment and achievements in the industry.

“gordon’s awards provide an

encouraging aspiration for many drivers and i’m sure gordon and other Stagecoach drivers will continue his success at future events.”

The winner of Bus Driver of the year 2008 was Leon Wells of First Eastern counties.

James Wright of Stagecoach Oxford took fourth place while Martin Shaplin of Stagecoach North West won the prize for youngest national finalist.

Glorious Gordon makesdream debut in contest

Gordon Watson shows off his silverware.

Bolton wanders away

Autumn 082

THE UK Bus Division of Stagecoach has confirmed a number of new management appointments, set to take effect from November 1.

Robert Andrew, currently Regional Director Scotland, will become Regional Director North. His role will include responsibility for Stagecoach’s North East, North West, Merseyside, Manchester, Yorkshire and East Midlands companies.

Tom Wileman, currently Regional Director North West and Managing Director Merseyside, will become Regional Director Scotland. He will be responsible for the Bluebird & Highlands, Fife & Strathtay and West Scotland companies, in addition to his role as a Director of Scottish Citylink.

Stephen Riggans will join Stagecoach from Arriva to become Managing Director Merseyside.

Meanwhile, Doug Fleming is retiring as Managing Director Stagecoach East Scotland.

Charlie Mullen, currently Managing Director Bluebird & Highlands, will become Managing Director Fife & Strathtay from January 1. Tom Wileman will manage the company on an interim basis during November and December.

Bryony Chamberlain, Director of Operations Coach USA, will return from North America to become Managing Director Bluebird & Highlands from January 1.

Edward Hodgson, Commercial Director South, will be seconded from Stagecoach South to North America in place of Bryony Chamberlain.

Paul Southgate will retire from the position of Managing Director East Kent, but will continue to work part-time as Commercial Manager UK Bus, concentrating on business development projects.

Phil Medlicott, Managing Director Warwickshire, will become Managing Director East Kent. A new Managing Director for Stagecoach Warwickshire will be recruited in due course.

Michelle Hargreaves, Operations Director Stagecoach East, will become Managing Director South West. She will fill the vacancy resulting from Chris Hilditch’s appointment as Managing Director National Transport Tokens, earlier this year.

Les Warneford, Managing Director, Stagecoach UK Bus, said: “We have a first-class management team at our UK Bus Division, which has been a key factor in attracting more people to our greener, smarter bus services.

“These changes will ensure we continue to meet the needs of our passengers as well as further developing our senior managers.

“I would like to take this opportunity to welcome Stephen to the Group and wish Doug well in his retirement.”

SEVENTEEN South Wales employees had their eyes on the prize in the company’s Driver of the year competition.

Seven depots put forward entrants for the challenge, and all were tested on their driving ability around a tough course.

The drivers were also quizzed on their knowledge of the Highway code, as well as having an on-board assessment of their driving skills.

After a close-run

competition in gale-force winds, the winner was Desmond Lewis from cwmbran Depot, who went forward to the Uk Bus Driver of the year competition in Blackpool in September.

runners-up were robert White from Porth Depot and Mike Hutchens from Blackwood Depot.

Special thanks went to ian MacDonald, a member of the Bus Driver of the year council, who helped set up the course.

THE CONFEDERATION of Passenger Transport (CPT) has appointed Robin Knight, Commercial Director of Stagecoach North East, as its new regional Chairman.

In his new role, Robin will significantly raise the profile of the CPT among coach and bus companies in the North East and look to grow the membership base.

He will act as an ambassador for the region, promoting the work and achievements of the North East CPT at national events.

And Robin will work closely with local government to ensure the benefits of public

transport are realised in today’s climate. Robin said: “My primary aim is to raise the

profile and awareness of the CPT in the transport industry but also further afield, as well as ensuring that our members’ voices are heard in every potential forum.

“In my role as Commercial Director with Stagecoach North East, I have been constantly aware that public transport is evolving and, as such, it is vital that its benefits and its potential are recognised.”

For further information about the CPT, visit www.cpt-uk.org

STAGECOACH in East Kent and Hastings has promoted Bill Webb to Training and Development Manager.

Based at the company’s Ashford depot, Bill will now oversee all aspects of vocational training for the 900 management, administration and driving personnel working

from the six depots within his remit.

His promotion follows seven years as NVQ Assessor with Stagecoach.

Bill will continue to oversee the driver induction and NVQ training and also ensure that the EU directive introducing the Certificate of Professional

Competence (CPC) for bus drivers from September will be met with full compliance.

“There can be no doubt that the introduction of the CPC will add new challenges to the bus industry,” said Bill.

“We are now best prepared to meet the new training and induction requirements.”

NEW DirEcTOrrOLES AT Uk BUS

Vying for victory: Driver of the Year contestants, from left: Matthew Bibey, Robert Jones, Robert White, Ray Zammit-Haber, Neil Cook, Terry Dexeter, Nick Morton, Adrian Llewellyn, John Bishop, Cheryl Smith, Tom Hillard, Desmond Lewis, Simon Furley, Jenny Harris, Richard Estherby, Mike Hutchens and Graham Evans.

Bus drivers do battle

Knight of the road in new role

Bill ready to rise to the challenge

Robin Knight.

Bill Webb.

Secure stepsat stationsWOrcESTEr Park, West Byfleet and Brookwood stations have been awarded Secure Station status.

Working in partnership with the British Transport Police, South West Trains had to ensure that the stations passed rigorous analysis set down by the Department for Transport.

This brings the number of South West Trains stations that have been accredited under this scheme to 65.

Stuart giddings, Head of Security and crime Prevention at South West Trains, said: “This is fantastic recognition of the hard work that is going in to reducing crime and deterring vandalism.

“it will provide reassurance to passengers that pass through the stations each day that we are continuing to work hard to meet and exceed national security standards.”

The Secure Station scheme was launched in 1998 to encourage stations to improve security for both passengers and staff.

South West Trains recently invested £1.8 million in a team of rail community Officers who will patrol stations and trains across the network.

Duo duke it out for a good causeTWO Warwickshire workers have set each other a tough challenge to raise money for Leamington Spa’s Myton Hospice.

Speaking before the friendly showdown, Stagecoach Leamington Operations Manager Sam Dixon explained: “Surj Bhullar is our Assistant Operations Manager in Leamington and Paul gelliamassi is one of our drivers at Stage-coach’s Stratford Depot.

“These two fit young men came up with the challenge idea when they heard about the generosity of one of our Leamington drivers, Pat Walsh, in donating a £100 prize to Myton Hospice.

“Surj and Paul will start with a run between Leamington and Warwick and back again – a distance of three miles.

“They will then both do 100 press-ups as quickly as they can and, finally, will challenge each other to the best of three in an arm wrestling contest.

“Stagecoach staff will be sponsoring the pair and all money collected will be donated to Myton Hospice,” added Sam.

Autumn 08 3

• CommutersusingBritain’sbusiestbusroutefromStockport to Manchester, carrying nearly 11 million passengers a year, save 75% on travelling costs over the car

• MotoristscommutingtoworkbetweenWitneyandOxford could save more than £70 a week by taking the bus – the equivalent of around £3500 a year

• BususerstravellingfromFerrytollparkandrideinFife to Edinburgh are well over £2,000 a year better off than if they travel by car

• CatchingthebustoworkfromHistontoCambridgeis 83% cheaper than going by car

• TravellingMondaytoFridaybycarbetweenPontypooland Newport in Wales is around £700 a year more expensive than taking the bus

• ExpresscoachpassengerstravellingtoworkfromAyrto glasgow can save around £3500 a year by leaving their cars at home.

CRAFTY kids have created colourful additions to Aberdeen’s new bus station.

Youngsters from the city’s Torry area took part in an art competition organised by Stagecoach and developers Miller Construction and Hammerson.

They were challenged to come up with a piece of art reflecting retail, leisure or transport as one of the key themes of the £250 million new retail and leisure quarter for Aberdeen, Union Square, which opens in autumn 2009.

The three finalists were Jodi Ewan (4), Stephen Smith (9)

and Alana Simpson (11), who all received a £20 WHSmith voucher as well as having their work displayed in Aberdeen bus station as part of the new development.

And the final winner was Alana, whose masterpiece has been reproduced and displayed on the back of five local Stagecoach buses.

Bob Hall, Operations Director for Stagecoach Bluebird, said: “Community involvement is important to us and we welcome this initiative which brought the company closer to the passengers of the future.”

NUNEATON Depot has a new Operations Manager.

Helen Hines, who took up her position in July, is a graduate of the University of Glasgow where she gained a masters degree in business management.

Helen joined Stagecoach straight from university in September 2006 and worked in East Kent and Manchester before being promoted to the position of Operations Manager for Nuneaton.

“With the recent launch of our new Matrix service and the refurbishment of our travel shop, this is an exciting time to be starting in Nuneaton,” said Helen, who’s originally from Northumber-land.

“I have been tuning in to the routes and the local atmosphere with the help of my enthusiastic and dedicated team at the depot.

“Nuneaton is a great town and I am enjoying being here very much. It is very different from my last posting, which was central Manchester!”

iT ALL ADDS UP

NEW DirEcTOrrOLES AT Uk BUS

Helen heads depot

SUrVEy rEVEALS ‘SUMTHiNg’ TO THiNk ABOUT

•Surveyshowsconsumerscansave£3500ayearbyusingpublictransport

•Savingsequivalenttoupto100%oftypicalUKhousehold’smainbills

•Motoristsurgedtogetonboardpublictransporttobeatsoaringfuelprices

BUS travel is up to a massive 80% cheaper than commuting by car, according to new research by Stagecoach.

A survey of key routes across the UK found that consumers could save as much as £3500 a year by switching from the car to public transport.

It follows recent research by Stagecoach and other UK transport groups which revealed that increasing numbers of motorists are using their cars less due to environmental, health and cost concerns.

The findings come against a backdrop of rising fuel prices over the past year, with the cost of unleaded petrol and diesel at the forecourts up by as much as 25%.

The survey – which included major cities such as Manchester, Newcastle, Aberdeen, Edinburgh, Glasgow, Cambridge, Oxford and Sheffield – compared weekly bus travel prices with the cost of fuel and parking charges for commuting by car.

Brian Souter, Chief Executive of Stagecoach Group, said: “Many hard-working families are facing a tough time with higher food costs, soaring energy bills and the increasing cost of running their car.

“This new research proves that buses are the greener, smarter

and cheaper way to travel. Just by switching to the bus for the daily commute to and from work would pay for the majority of the main household bills for a typical family in the UK.

“The potential for people to save money and at the same time make a real contribution to helping tackle climate change is huge. There has never been a better time to get back on board the bus.”

counting up tHe costs

ZAMBiAN drivers are set to benefit from a training programme aimed at cutting the horrendous death toll on the African country’s roads.

road crashes are Zambia’s third most common cause of death, after HiV/AiDS and malaria.

But a Stagecoach-supported project is determined to reduce accidents by boosting the capacity of a driver training centre in Zambia’s capital Lusaka.

The new initiative is being co-ordinated by international development charity Transaid and Stagecoach has pledged funding and expertise.

Stagecoach’s technical input will be on the training of minibus taxi drivers and coach drivers, giving them a greater understanding of risks, risk reduction and self-awareness.

A director of one of Lusaka’s biggest transport operators put a very human perspective on the challenge facing the industry.

He said: “i can’t even force myself to go and see the families now when one of our drivers has been killed on the roads.

“it has happened so many times.

i’ve seen so many mourning wives, sisters, brothers, children and parents and i know that the insurance payout won’t last the family more than six months.”

Les Warneford, Managing Director of Stagecoach Uk Bus, said: “For many years, Stagecoach operated lifeline bus services in Africa and we know the challenges faced there in delivering a safe, efficient and affordable operation.

“As well as providing financial support towards the cost of training materials, we are delighted to have the opportunity for members of our team to be seconded to the Transaid project to pass on their knowledge to local people for real and sustainable development.”

A young mechanic goes to work on the dangerous roads of Zambia.

Easing tragic death toll on Zambia’s roads

Helen Hines.

A brush with greatness

You’ve been framed: Alana Simpson with her creation on display at Aberdeen bus station.

Autumn 084

RAIL passengers have a team of new allies on their side, thanks to South West Trains’ £1.8 million investment in security.

Rail Community Officers (RCOs) work side by side with British Transport Police to provide a high-profile uniformed presence on trains and at stations.

A team of 40 accredited RCOs will be based across the South West Trains network and each has passed a rigorous accredita-tion course.

This training gives the officers a range of additional powers, including the authority to issue penalty notices for offences such as trespass and graffiti, and seize alcohol from under-age drinkers.

Visiting Richmond Station to launch the new initiative, South West Trains Chairman Ian Dobbs said: “We take safety and security on our network very seriously and we believe this new scheme will improve both the travelling environment for our passengers and the working environment for our employees.

LATE-NIGHT clubbers in the south of England are benefiting from extra bus services.

Additional Friday and Saturday services are meeting demand from those who use the special service to Thursday’s Nightclub near Oving.

Stagecoach is adding a double-decker to enhance the service that operates between selected stops in Chichester and Bognor.

The service will remain free for those returning from the club but a £1 fare will now be introduced

for those travelling to the venue. Jo Howe, Stagecoach’s

Operations Manager at Chichester, met Thursday’s General Manager Richard Nye to celebrate the success of almost two years of the bus service.

“Our rural location makes the need for affordable, frequent, reliable transport crucial for the safety and convenience of our customers,” said Richard Nye.

“We estimate that 35% of these now travel to and from the club using the service.”

First-classfacilitiesFirST-class passengers are enjoying brand new facilities at St Pancras international station.

East Midlands Trains’ new first class lounge provides a range of benefits, including complimen-tary refreshments, snacks and Wi-Fi connection.

Speaking before the official opening in August, craig Fitzpatrick, route Manager for East Midlands Trains, said: “We look forward to welcoming our First class passengers to this fantastic new facility at the heart of St Pancras station.

“i’m sure it will provide a welcome place to relax or work while they wait for their next East Midlands Trains service.”

A programme for successSTAgEcOAcH West has congratulated Engineering Supervisor geoff Sturgess for being accepted on to Stagecoach’s SDP 11 training programme.

geoff, who worked out of Swindon Depot, has been with the company for seven years and has over 16 years’ experience in the bus industry.

Peter Sheldon, Engineering Director for Stagecoach West, said: “We are extremely proud of geoff’s achievement and would like to take this opportunity to wish him every success for the future.”

Competition heats upDriVErS were put through their paces when Stagecoach East Midlands held its local heat for the annual Bus Driver of the year competition at Newark Showground.

competitors had to negotiate a challenging course which included a chicane, bus stop bay and controlled stop.

And another tough task called on drivers to stop accurately with the back of the bus no more than 18 inches from a given mark.

The winner was Simon coney from grimsby, who received a cheque for £250 and a trophy.

Denise Hancock from Worksop came second while graham Barker from grimsby took third place.

Both Simon and Denise went forward to represent East Midlands at the final in Blackpool.

Stagecoach East Midlands Managing Director gary Nolan said he was extremely impressed with everyone who entered and wished the winners well at the finals.

kEEPiNg US SAFEON THE TrAckS

A force for good: South West Trains Chairman Ian Dobbs and British Transport Police Chief Superintendent Steve Morgan with some of the new Rail Community Officers.

“Complementary policing has moved on since the introduc-tion of our innovative TravelSafe Officers scheme in 2002 and we were very much in need of a

team with additional powers to deal with the issues which our officers can sometimes be faced with.

“Each team has a dedicated

British Transport Police officer, who will work alongside the Rail Community Officers in a supporting role.

“As more officers complete their training over the coming months, passengers should notice a real difference.”

British Transport Police (BTP) Chief Superintendent Steve Morgan said: “This scheme is a fantastic enhancement of BTP’s policing presence on the railway and will provide further reassurance for passengers.

“By having specific teams targeting dedicated lines of route, passengers can be assured of seeing a higher-visibility presence on the South West Trains system which we believe will make great inroads in further reducing crime.”

As well as helping to enforce railway byelaws, RCOs also take part in police operations to catch offenders and visit local schools to warn children of the problems caused by trespassing on the railway and anti-social behaviour on trains.

Night on the town: Thursday’s Richard Nye celebrates the enhanced service with Jo Howe.

club connections

Long-lasting romance is still on track

Turning back time: Family, friends and East Midlands Trains staff create a 1940s party atmosphere for Ernie and May Beadell.

A BRIEF encounter at a railway station led to a lifetime of love for two wartime sweethearts.

More than three-score years later, Ernie and May Beadell were given the VIP treatment as their fateful meeting was revisited.

Now aged 90 and 88 years old respec-tively, Ernie and May of Slough first met at East Midlands Trains’ Sheffield railway station on Sunday, July 12, 1942.

Romance blossomed and they were married in February 1943, going on to have two children, four grandchildren and two great grandchildren.

Exactly 66 years after their first meeting,

family and friends dressed in 1940s clothing to form a surprise welcome party for the happy couple at the station.

Ernie and May travelled from London to Sheffield with East Midlands Trains, arriving on platform 5, where friends were waiting to throw the surprise reception, complete with a 1940s garden party.

Claire Ansley, Route Manager for East Midlands Trains at Sheffield, said: “Ernie and May’s story is so romantic. We gave them a champagne breakfast on the train up from London to start their weekend in style.

“When they saw their friends and family, there wasn’t a dry eye in the station.”

Autumn 08 5

Buses have a lot of character

Fresh fleet of coaches are taking the high road

BriTiSH Olympic superstar rebecca Adlington made a triumphant return to her home town of Mansfield – lapping up the crowd’s adulation aboard a Stagecoach open-top bus.

The 19-year-old swimmer won the 400m and the 800m freestyle events in Beijing, setting new Olympic and world records in the process.

Thousands lined the streets to cheer her success and keith Elliott, Operations Manager at Mansfield, revealed it was ‘all hands to the pumps’ when Stagecoach was asked to help out.

“As Stagecoach is an important part of the local community we were delighted to celebrate the achievements of a local lass and do our bit by providing a bus so she could tour the town in style,” said keith.

Marketing Manager Louise Wright continued: “it was a real team effort by the lads in the workshop at Deacon road and everyone at Mansfield.

“We only had a few days to get the bus in order, fit the vinyls and generally prepare

THOUSANDS of screaming fans filled the streets of Tewkesbury to greet Olympic gold medal winner Zac Purchase on his victory parade.

There were tears, cheers and bells ringing as the 22-year-old rower made his way through the town on an open-top bus with friends and family.

The bus, co-owned by Stagecoach West’s Managing Director ian Manning and Operations Director Sholto Thomas, was fielded by Stagecoach West for the day.

Zac said: “it’s absolutely unbe-lievable. i can’t believe so many people have turned up.

“it’s amazing to have the

opportunity to say thank you to all the people from Tewkesbury who have supported me.”

Tewkesbury Town crier Michael kean-Price said: “Someone said to me this is the biggest day in Tewkesbury since VE Day. it is absolutely amazing.

“i used to introduce Zac when he was busking in Bishop’s Walk and used to say he was a future Olympic champion, but i didn’t expect him to do this well and i know he can do it again in 2012.”

Zac grew up in Tewkesbury and lives in the village of Bushley.

His gold in Beijing with partner Mark Hunter was great Britain’s first ever lightweight men’s double sculls medal.

THREE new coaches have hit the road in the north of Scotland.

Stagecoach in Caithness’s new vehicles operate between Scrabster, Thurso, Wick and Inverness, following the company’s acquisition of Highland Country buses.

The investment means passengers will benefit from brand new coaches fitted

with CCTV and seatbelts.The coaches are also driven

by the latest Euro 4 engines, which are amongst the greenest in Europe.

Charlie Mullen, Managing Director of Stagecoach Bluebird, said: “The investment of over £500,000 in these coaches, which are all wheelchair accessible, will bring real improvements to the passengers of Caithness.”

A CLASSIC kids’ TV star has helped Stagecoach East Midlands and Nottinghamshire County Council launch a new look for the Mansfield Miller bus service.

Windy Miller and other characters from the BBC’s ‘Camberwick Green’ and ‘Trumpton’ series feature on the low-floor easy-access buses, joining Mansfield Woodhouse, Mansfield, Sutton, Huthwaite and Alfreton.

The bus backs have individual messages encouraging people to use the service for local journeys into town.

And Windy Miller turned up in person at Mansfield Town’s football ground to help launch the new-look service.

Stagecoach Chief Executive Brian Souter; Cllr Stella Smedley, Nottinghamshire County Council’s Portfolio Holder for Transport, and Cllr David Kirkham, Leader of Nottingham-shire County Council, joined in the fun by bursting a bag of

Mansfield celebrates ‘Awesome Adlington’

Golden girl: Rebecca rides triumphant through her home town of Mansfield.

Purchase on parade

gOiNg FOr gOLDOlympic medallists come home in style with a little help from Stagecoach

the bus for its starring role.“Alan Neal turned the

graphics into vinyls in record time which really helped us a lot.”

At times it looked like the bus wouldn’t be able to get through the crowds that thronged the Market Square.

But behind the wheel was company Driving Examiner Dave Earl, so the bus and guests were delivered safe and sound.

The following day, the bus was used to provide free rides on the service between Mansfield and Mansfield Woodhouse, the home of rebecca, giving local people the chance to travel on an open-top bus.

And sharp-eyed locals may have noticed that the Stagecoach bus used for the tour was, appropriately enough, a Leyland Olympian!

Medal mayhem: Tewkesbury erupts with

pride as local gold medal winner Zac Purchase

parades through the town on a Stagecoach bus.

Windy Miller takes a break from his Trumptonshire windmill to help launch the new-look Mansfield Miller bus service.

Windy’s flour over one of the buses

Gary Nolan, Managing Director of Stagecoach East Midlands, said: “The Mansfield Miller is a very popular local bus service. It carries 1.5 million passengers annually and has seen an 8% increase in passengers over the last three years.

“Windy Miller is instantly recognisable for most parents

and grandparents, and we’re sure that the colourful characters pictured on the buses will appeal to families and children, helping to encourage bus use.

“Most importantly, the emphasis is on the Mansfield Miller being an important part of the community, providing an environmentally friendly alternative to the private car for day-to-day journeys into town.”

Local councillors launch the new coaches in Caithness.

Autumn 086

A NEW trial of a hi-tech in-cab driver system could improve bus safety, reduce fuel costs and cut carbon emissions.

The six-month initiative has been launched in partnership with GreenRoad Technologies, a leading driver safety company.

Research has found that GreenRoad Safety Center™ can reduce accident rates by more than 50%, as well as cutting fuel costs and CO2 emissions.

The system improves driver behaviour behind the wheel through an in-vehicle sensor, monitoring up to 120 driving manoeuvres such as speed, braking, acceleration, lane handling and turning.

Data is sent in a continuous stream to GreenRoad’s web server and analysed, providing information about a driver’s performance.

Instant feedback is given to the driver using red, amber and green lights on the dashboard and optional SMS or email messaging.

Fleet managers and drivers can also access a password-protected

website to review an individual’s driving skills and see recommenda-tions for improvement.

The Stagecoach trial will cover 60 vehicles and more than 100 drivers on the company’s bus network in Barrow-in-Furness in Cumbria with the support of local trade union representatives.

Les Warneford, Managing Director of Stagecoach UK Bus, said: “Safety is our top priority. We have a good safety record, but we are committed to further improvement and the trial of this new technology will help improve the skills of our drivers to make our operations even safer.

“Public transport is the greener, smarter way to travel and we are also working hard to reduce our own carbon footprint.

“With the continuing high price of oil, more than ever there is a real incentive to follow fuel-efficient driving techniques. As well as reducing carbon emissions, it can save money and allow us to invest more in improvements for passengers.”

A TEAM of runners from Stagecoach North East was the first to cross the line in this year’s Beamish Tram Challenge.

The Challenge comprises two races – a multi-terrain 10km and a fun run of 2.5km – and is sponsored by

Stagecoach North East.Both races involve runners trying

to beat one of the museum’s historic trams around the track and the event is a popular fixture on the regional calendar.

The Stagecoach team, made up of

YOUNG footballers have been kitted out in style, thanks to Stagecoach in Fife.

The company pitched in with over £800 to buy strips and equipment for Leven Boys Football Club.

Although still in its infancy, the club already attracts around 20 youngsters to weekly training.

Sarah Anderson, Marketing Manager for Stagecoach East Scotland, said: “Stagecoach in Fife is keen to support the local community and we saw this sponsorship as an opportunity to

Sheffield seesbig bus bonusSHEFFiELD’S bus services have seen a staggering 14% increase in passenger numbers.

New vehicles and improved reliability – along with soaring car travel costs and concern for the environment – are key factors behind the boost.

And Stagecoach yorkshire says the year-on-year increase, for the period May to April, represents an extra 1.3 million journeys.

The biggest jump was on the service which runs between Bents green, Hunters Bar, the city centre, Firshill, Southey green, Parsons cross and Ecclesfield.

Two other services – crystal Peaks to Walkley via the city centre and the Hillsborough to Woodhouse via the city centre – also grew very significantly.

Paul Lynch, Managing Director of Stagecoach yorkshire, said: “The cost of using a car, an increased awareness of environmen-tal issues, the frequency and reliability of bus travel and a £1.2 million fleet investment during the year have all contributed to the growth in Sheffield.”

HigH-TEcH AiDBOOSTS SAFETy

turning back the clockfor regal restorationA GRAND old lady of the road has been lovingly restored to her former glory.

Chichester-based coachbuilders Dean Jackson and Graham Kent spent seven months refitting a 1964 ‘Queen Mary’ Leyland PD3 double deck bus.

Thanks to their hard work, the vehicle now looks just like it did when it first went into service with

Southdown Motor Services Ltd.Graham Kent, who served his

apprenticeship with Southdown, said he and Dean were delighted to see the ‘Queen Mary’ back on the road.

“The bus will now be available to hire for special events and weddings, and will be seen at most of the major bus rallies,” he added.

Pride and joy: Dean Jackson (left) and Graham Kent with the restored ‘Queen Mary’.

Soccer squad scores Stagecoach sponsorshipLeven Boys Football Club show off their Stagecoach-sponsored strips.

contribute to the development of young people in the area.

“We’d like to wish the team all the best for the future.”

Club coach Joe Gallacher

said: “We are very grateful to Stagecoach in Fife for their sponsorship which has allowed us to buy new strips and equipment for all to use.”

tram challenge leaves winners beaming with pride

Track stars: The victorious runners who beat the tram to the finish line.

bus drivers and engineers, was the first to cross the line in 2007 and was victorious again this year.

As the team was not affiliated it couldn’t take the title, but the runners were presented with a bottle of champagne by event organisers in recognition of their achievements.

Team member Kevin Brown said: “The Beamish Tram Challenge is great fun, as there is no better battle than man pitting himself against a machine.

“As always it was a great day out and we were pleased to keep our winning record.”

VirgiN Trains has enlisted the help of Stagecoach in briefing its staff on the changes being made to the new West coast timetable in December.

Stagecoach has provided one of its express coaches from its West Scotland business to enable Virgin Trains to reach staff at all its locations.

The coach will visit all Virgin Trains stations and depots during September and October, travelling the length of the West coast Main Line between London and glasgow/Edinburgh.

The vehicle has been adapted to create an exhibition and informal seating area.

Virgin Trains Project Manager for the scheme, Steven knight, said: “We want to reach all our staff at both major depots and intermedi-

ate stations along our route.“The coach allows us to get

to all locations and also acts as a focal point.

“Our directors and senior managers will be in attendance and the roadshows will give our people an ideal opportunity to ask questions and address any concerns they have around the changes taking place when the timetable changes in December.”

Les Warneford, Managing Director of Stagecoach Uk Bus, added: “We are delighted to support Virgin Trains on this project.

“We know how important the new West coast timetable is to Virgin Trains and its passengers and we hope the vehicle will help ensure they reach as many of their staff as possible.”

Mobile exhibition keeps virgin staff up to date on timetables

Autumn 08 7

THREE Stagecoach employees have been shortlisted for a major honour at the 2008 GoSkills Passenger Transport Apprenticeship Awards.

Apprentices James Belfield (21) from Manchester, Kendall-based Jamie Bateson (21) and Graham Evans (22) who works in Swindon, are all in the running for an award.

They have been shortlisted in the Transport Engineering and Maintenance Apprenticeship category.

That means Stagecoach may now be set for a hat-trick, after winning the same category for the past two years.

The awards – covering the rail, aviation and coach and bus industries – are organised by GoSkills, the Sector Skills Council for Passenger Transport.

Les Warneford, Managing Director of Stagecoach UK Bus, said: “We make a significant investment in our people every year and our appren-

OLD friends and colleagues are enjoying a good chat and a drive down Memory Lane at regular get-togethers in Torquay.

Every year, the informal ‘retirement parties’ see around 100 ex-employees, employees and retired staff associated with the Torquay, Newton Abbot

and Brixham depots gathering to enjoy each other’s memories and company during a meal and social evening.

The meetings take place at Torquay’s Farmhouse Tavern and retired driver Keith Falconer explained that small presenta-tions were often made to recently

retired colleagues.Keith – who worked under five

separate companies from Devon General to Stagecoach during his career at Torquay – described the events as “a good night out.”

He added: “There’s a prize draw, plenty of food and a good natter about the old days.”

SOUTH West Trains has recorded its best performance figure to date.

Between August 17 and September 13, South West Trains’ Public Performance Measure reached 95.9%.

The teamwork between South West Trains and Network Rail has gone from strength to strength and, because of this close working relationship, the company is getting the results it wants – but, more importantly, what passengers deserve.

Stewart Palmer, South West Trains’ Managing Director, said: “All of our dedicated employees have been working harder than ever and our passengers are reaping the benefits.

“The hard work doesn’t stop here, though. We will continue to aim towards a right-time railway.”

MEcHANicS VyiNgFOr THirD TiTLE

Apprentices James Belfield, Jamie Bateson and Graham Evans are in the running for awards.

ticeship programme is recognised as one of the best in the business.

“I would like to congratulate James, Jamie and Graham on being shortlisted for this award. Not only does it reflect the high standard of training and development we provide for our employees, it is also a credit to their personal commitment to the highest standards of engineering and maintenance.”

Stagecoach’s Apprenticeship

Programme is one of the most comprehensive and challenging in the bus industry.

It is specifically designed to produce qualified, multi-skilled technicians to work on increasingly more technologically advanced vehicles.

Apprentices also have the opportunity to gain the experience required to become the engineering managers and directors of the future.

The programme, which is run

in conjunction with Bristol-based S&B Training Ltd, was completely redesigned five years ago using the Transport Engineering Maintenance National Vocational Qualification and Technical Certificate run by the Institute of the Motor Industry.

The 2008 GoSkills Passenger Transport Apprenticeship Awards ceremony will be held at Lord’s cricket ground in London on November 13.

Major faceliftfor Class 158sA MULTi-million-pound refurbishment of East Midlands Trains’ class 158 trains is under way.

The first of the class 158 trains, 158 783, began its refurbishment in early August and will be complete by early October. The work will be carried out over the next 20 months in Derby by Delta rail.

The full refurbishment programme will see all 25 of the company’s class 158 trains going through a complete overhaul.

This will include: • Alltrainsrepaintedinthe

new East Midlands Trains livery

• Internalrefurbishmentincluding improvements to seating design and capacity, and a new toilet area

• Modificationtovarioussystems on the train to improve reliability

• Improvedaircondition-ing units fitted to the majority of trains to improve reliability and efficiency

• IntroductionofCCTVonevery train

• Installationofapassengercounting device – an innovative piece of technology that allows passenger flows to be monitored which is a first for East Midlands Trains.

chris Elliott, East Midlands Trains Project Manager for the refurbishment programme, said: “This is the start of a very exciting time for East Midlands Trains.

“We’re looking forward to the launch of the first refurbished train in October and we know its new look and improved facilities will get a big thumbs-up from our passengers.”

Ex-employees, employees and retired staff gather to enjoy a good night out in Torquay.

Dee-light for passengers as service gets re-launch

Friends drive down Memory Lane

Two of the fully wheelchair-accessible coaches now operating on the Royal Deeside routes.

A BUS service with a royal connection is celebrating a major milestone.

Following the successful launch of the Royal Deeside network during summer 2007, Stagecoach Bluebird and Aberdeenshire Council have now jointly re-launched the services to celebrate the network becoming fully wheelchair accessible.

The brand new coaches proudly display the Royal seal of approval, as Bluebird Buses holds The Queen’s Royal Warrant for

bus and coach services. Charlie Mullen, Managing

Director of Stagecoach Bluebird, said: “The new accessible coaches are a fantastic improvement to our network and we hope that more of our passengers will see this enhancement as an attractive travel alternative to using the car.

“Our partnership with the Scottish Executive and Aberdeen-shire Council has allowed us to invest in these new vehicles much quicker than we would have been able to do independently.”

Good Samaritan thankedA WELSH fitter has been thanked for his refusal to pass a cyclist in need.

Many motorists ignored the plight of injured cyclist David Harrett after he fell victim to a hit-and-run driver.

But, thankfully, Stagecoach employee kelvin Samuels stopped his bus to tend to David and alert the emergency services.

it was later confirmed that David had suffered numerous injuries, including three broken vertebrae.

in a letter to kelvin’s bosses at Aberdare Depot, the grateful cyclist stated: “Without the help of Mr Samuels, i would have suffered a lot longer on the side of the road.

“My family and i therefore thank him from the bottom of our hearts and rejoice that there are still some good Samaritans out there.”

Teamwork brings best performance

Autumn 088

£200,000 FAST FErry TriAL iN SOUTH WEST ENgLAND

Knight of the road: Gareth Wilson.

Young soccer starsset for successs insponsored stripsPLAyErS from isle of Wight’s kyngs Towne youth Fc will be sporting new shirts this season after securing sponsorship from the island’s train operator.

The under-14s team play in the isle of Wight youth League and represent the isle of Wight (iOW) in the annual Hampshire cup and isle of Wight tournament.

Previously, the team were known as Elmfield youth Fc and, during 2008, won the iOW Under-13 cup and were runners-up in the iOW U13 League.

Their success last year led to an invitation to join the Brading-based adult team kyngs Towne Fc, who previously had no youth team affiliated to them.

The benefits of being part of kyngs Towne Fc include greater opportunities for team and personal development. Plus, the club boasts its own ground, providing better training/playing facilities and purpose-built changing rooms.

However the move also meant a new kit was needed, which was where island Line stepped in with an offer of sponsorship.

Tony Dickinson, island Line Station Manager, popped along to kyngs Towne Fc’s Brading ground to meet the youngsters before their match against copnor North End in the Hampshire cup.

Tony said: “We’re delighted to sponsor this exciting young team and hope that this season proves to be as successful as last season for them.

“island Line tries wherever possible to support schemes that help provide youngsters with positive activities in their spare time.”

Mum and baby’sroadside rescue

A STAgEcOAcH in South Wales bus driver has been hailed a good Samaritan after going to the aid of a stranded woman and her four-month-old son.

gareth Wilson from Brecon in Powys, was driving the number 704 service near Newtown when he saw Natalie Swords in distress next to her broken-down car.

He picked the pair up and drove them to Llandrindod Wells, where passengers took care of them until help arrived.

gareth said later: “i was just glad to help.”But John gould, Managing Director

of Stagecoach in South Wales, said the 26-year-old driver had acted above and beyond the call of duty, adding: “We can only offer him the highest praise for his actions.”

gareth later received a voucher as a thank you from Ms Swords and her son Patrick.

STAgEcOAcH has piloted a new fast ferry service in the south west of England in a major boost for local transport and tourism.

A 138-seat catamaran carried nearly 30,000 passengers between Torquay and Brixham in Devon from August 29 to September 28 to test the potential for a permanent link.

The £200,000 trial was organised in partnership with Torbay council, which is also the local harbour authority.

The Bayfast-branded venture provided up to 15 quarter-hour return trips a day, with services also operating at the weekend – significantly improving journey times for people travelling across Torbay Harbour between Torquay and Brixham.

Stagecoach currently provides the only public transport link between the two locations – a bus service which carries 4.5 million passengers a year.

However, due to road congestion, the journey time between Torquay and Brixham is normally 42 minutes and up to 90 minutes in the summer tourist season.

Brian Souter, chief Executive of Stagecoach group, said: “This is an exciting new transport link that would provide a real boost for commuters and tourists in Torbay.

“The fast ferry is up to six times quicker than current land-based alter-natives and is a greener, smarter travel option than the car.

“Britain’s waterways and estuaries are an under-used resource and the trial helped us test the potential long-term demand for a permanent link.

“We welcomed giving people a chance to see the benefits a fast ferry could bring to the region’s communities, economy and public transport system.”

councillor Nicole Amil, Vice chair of the Bay’s Harbour committee, said: “This was an excellent opportunity to examine all of the issues surrounding the introduction of a fast ferry across the Bay.

A booking system made travel easier

for regular commuters, allowing them to reserve a place on a specific crossing up to 24 hours in advance.

Existing harbour facilities were used at Torquay and Brixham to accommodate the craft, which can operate at speeds of up to 30 knots.

For any permanent service that may be introduced in the future, both Stagecoach and red Funnel will give consideration to which boat in their service fleet will offer the most fuel efficiency for the crossing.

A 28-seat bus shuttle link gave passengers arriving in Torquay at Beacon Quay access to the main bus stops on the parade.

Some 700 people daily boarded the boat during the period of the trial.

And one extra-special passenger had a pleasant surprise when she arrived to board the ferry.

Mrs Jean Hobbs of Brixham was the service’s 10,000th customer and received a free bottle of champagne from Bayfast Project Manager Alistair MacLeod to mark the milestone.

Just the ticket: Nick Bye, Torbay’s Mayor, joins Stagecoach Chief Executive Brian Souter to launch the new ferry trial.

Autumn 08 9

•Four-weekevaluationofpotentialservicebetweenTorquayandBrixham•138-seatcatamarancharteredforinnovativepublictransportproject•Bayfastserviceofferspassengersfour-milecrossinginjust15minutes•Bookingsystemputinplacetomaketraveleasierforregularcommuters

£200,000 FAST FErry TriAL iN SOUTH WEST ENgLAND

Bubbly bonus: 10,000th passenger Jean Hobbs is presented with her bottle of champagne by Bayfast Project Manager Alistair MacLeod.

Autumn 0810

STAGECOACH is in the running for four top awards at the 2008 Scottish Transport Awards.

The company has been shortlisted for Operator of the Year for its Fife and Bluebird operations as well as in the Excellence in Marketing and Travel Planning category.

Sandy Brydon, Stagecoach East Scotland’s recently retired Engineering Director, is also shortlisted for his outstanding contribution to local transport in Scotland.

Judges singled out both Stagecoach in Fife and Stagecoach Bluebird for their growth and innovation, consistency and reliability of service, customer satisfaction and high standards of safety, not to mention significant fleet investments across both networks.

Stagecoach in Fife carries over 30 million passengers a year and has achieved significant passenger growth by introducing and enhancing services, working closely with local authorities and developing new products.

Stagecoach Bluebird has increased passenger numbers by 7% over the last two years, following continued investment, excellent partnerships, improvements to existing routes and identifying opportunities within existing and new markets.

The Excellence in Marketing and Travel Planning category aims to recognise the information provision and promotional work involved in specific projects.

Stagecoach in Fife’s Airdirect747 has been shortlisted for the award due to its extensive marketing campaigns and successful links with other transport modes and stake-holders, including connections at Inverkeithing Rail Station, Ferrytoll Park & Ride and the company’s rela-tionship with Edinburgh Airport.

Sandy Brydon’s nomination came after judges recognised his outstanding contribution to local transport throughout his career with Stagecoach and through his personal interests.

Robert Andrew, Regional Director for Stagecoach Scotland, said: “We are delighted that two of our local companies and the people within them have been recognised for their achievements in transforming public transport in Scotland.

“It is their commitment, effective operations, continued innovation, marketing strategies and first-class service that have developed our services across the country.”

The 2008 awards will be presented at an awards dinner in the Crowne Plaza Hotel in Glasgow on Wednesday, November 19.

CHILDREN living close to Belarus’ infamous Chernobyl nuclear site were given a special treat in Shakespeare Country.

Ten children from the town of Mogilev enjoyed a free bus tour of Stratford on Avon as part of a charity programme for those affected by the nuclear accident of 1986.

The charity – Chernobyl Children Oxfordshire and South Warwick-shire, led by volunteer Christine Barnett and her husband – approached Stagecoach in Stratford to ask if the children could have an open-topped bus tour.

Danny Millis, Assistant Operations Manager for Stagecoach in Stratford,

A SUMMER bus rally has raised over £13,000 for a very worthy cause.

Organisers of the 8th Annual Herne Bay Bus Rally were delighted with the total, which will go to support Demelza Hospice Care for Children.

Some of the money was raised by the sale of programmes and a variety of competitions at the event.

And a further £10,000 was donated by Stagecoach founder and Chief Executive Brian Souter, who

sponsored the regional Stagecoach Managing Director Paul Southgate to perform as a clown to support the charity.

“We are delighted with the total raised for the Demelza Hospice,” said Graham Young.

“This year, the introduction of entertainment ensured that the rally was appreciated as much by families as by dedicated bus enthusiasts.”

During the August event, rally

organiser Graham Young and Neil Instrall, Operations Director at Stagecoach, greeted Cllr Carolyn Parry, the Lord Mayor of Canterbury, who toured the rally with her husband and children and took a ride on a Bristol FLF ECW open-top bus.

The VIP party was completed by Miss Herne Bay Emma Foster, with her Princesses Hannah Kemp and Charlotte Farrant.

STAgEcOAcH HOPEFULOF AWArDS SUccESS

STAgEcOAcH in Lochaber has invested in five brand new buses following the acquisition of Highland country Buses, which operated services across the Lochaber area under the rapsons name.

The company has also improved services across the network with low-floor vehicles.

The new routes have been branded ‘the fort link’ displaying this name on all the new vehicles as well as on the new timetable booklet.

Local MSP Fergus Ewing welcomed the vehicles at their official launch ceremony.

He said: “Many constituents have complained that a lack of

bus services has made it difficult to get to and from kinlochleven, Spean Bridge and roy Bridge so this should make a real difference.

“The introduction of low-floor, modern buses should also make travelling by bus a more comfortable and attractive option.”

Local councillors join Fergus Ewing (second from left) and Stagecoach representatives to launch the new fort link vehicles.

Better buses boost highland routes

Bus boss clowns around for hospice

Rallying to the cause: Pictured at the Herne Bay Bus Rally are, from left: Princesses Charlotte Farrant and Hanna Kemp, Miss Herne Bay Emma Forster, Stephen Parry and children with Cllr Carolyn Parry, Neil Instrall and Demelza supporters.

play time for chernobyl kids

As you like it!: Christine Barnett and the children enjoy their tour of Shakespeare Country.

said: “We were very pleased to offer these children a free day out.

“They all come from disadvan-taged families in Mogilev and to see the joy on their faces as we toured the Shakespeare sites was a real treat.”

Ten children aged between seven and 11 took part in the visit.

Chernobyl Children Oxfordshire and South Warwickshire brings groups of children to the UK every year.

As well as enjoying fun activities, they receive free medical check-ups and treatment.

Top driver digs deepA GENEROUS bus driver awarded a cash prize for his exceptional service has donated his winnings to a local hospice.

Pat Walsh drives Stagecoach’s Goldline buses in Leamington and was nominated as his company’s driver of the month for March.

He decided to donate his £100 prize money to Warwick-shire’s Myton Hospice, which the company matched to make a total contribution of £200.

Sam Dixon, Stagecoach Leamington’s Operations Manager, said: “I am very proud of Pat for making this very generous gesture to this worthy cause.

“Myton Hospice needs the support of the whole community in order to operate effectively and I am sure that they would wish to join me in thanking Pat for his kindness.”

Autumn 08 11

STYLISH staff at East Midlands Trains are sporting a new-look uniform.

The outfit – specially designed and made by corporate clothing company Incorporatewear – is the culmination of many months of behind-the-scenes activity.

Preparations included focus groups with staff representatives and trial periods where the clothes were tested for comfort, practicality and style.

The end result is a smart navy blue uniform with red piping, made from high-quality fabrics.

Julie Smith, a Travel Advisor at Nottingham was involved in the production process and also visited Incorporatewear’s factory to see some of the 38,000 new uniforms being made.

She said: “I think the new uniform is great. As well as being comfortable, easy to wear and very smart, it’s really good to be wearing a uniform that has been designed specially for East Midlands Trains staff.”

Jake Kelly, Customer Service Director for East Midlands Trains,

said: “Since the start of our franchise, we have been working directly with our staff to come up with a uniform that looks pro-fessional and smart, but that is comfortable and practical and also reflects our new brand.

“We believe our new uniform ticks all of these boxes and will also help passengers to easily identify our staff at stations and on the trains.”

East Midland Trains is working with Wolverhampton-based company Wilcox to make use of as many of the old uniforms as possible.

Staff will be supporting communities across the world by donating their old shirts, jackets, trousers and skirts which will either be re-used as whole garments or recycled to make new fabrics.

Meanwhile, East Midlands Trains is also in the process of re-branding its fleet of trains to ensure a consistent look.

Practical panache: Sheffield Travel Advisor Julie Bamford models East Midlands Trains’

smart and stylish new uniform.

A CUSTOMER services manager from Middlesbrough has been recognised for services to the transport industry at a regional awards ceremony.

Gillian Belton, who works for Stagecoach North East at its Travel Shop in Stockton, was presented with The CPT Martin Ballinger Memorial Award for Northern Passenger Transport Employee of the Year.

The award presentation formed part of the Confederation of Passenger Transport (CPT) Northern Region annual dinner.

Gillian has worked for the company for almost 30 years and is now responsible for managing the Travel Shop in the Castlegate Centre in Stockton.

cHic WOrkWEAr FOr TrAiN STAFF

Green fuelsgo on trialSOUTH West Trains, Britain’s biggest commuter rail franchise, is testing the use of biodiesel in a bid to examine possible alternative fuels of the future.

The biodiesel mix – which includes diesel, soya beans and rape seed oil – is being trialled on its class 159 unit 007, which runs on the Exeter - Salisbury - London Waterloo route.

The project will assess the performance of the train in different seasons, as well as the impact of the biodiesel mix on speed, engine efficiency and emissions.

Neil Ovenden, Senior Project Engineer at South West Trains, said: “The trial is going well and has made no difference whatsoever to the performance of this train.

“We are pleased to be taking part in this exercise, as we were with our trial of low-sulphur diesel a couple of years ago. it will help the industry look at the pros and cons of various fuel options and decide which ones should go forward and be implemented.”

Eight Stagecoach buses in kilmarnock are already running on 100% biodiesel, which is made from used cooking oil and other food industry by-products.

Since the initiative was launched in October 2007, it has cut cO2 emissions from the buses by 80%, saving 550 tonnes of carbon, and more than 21 tonnes of used cooking oil has been recycled.

Kids go freeat weekendsScOTTiSH citylink is helping families beat the credit crunch by offering free weekend travel for children.

A new Family Day Ticket means kids aged up to 15 go free on Saturdays and Sundays, if they are accompanied by a fare-paying adult.

Nicola campbell, Marketing Manager for Scottish citylink, said: “With so many families having to keep a close watch on their outgoings in the current financial climate, the Family Day Ticket is a great way for them to take a day out without stretching the purse-strings.

“Family days out are a great way to spend some quality time together and, hopefully, this service will encourage people to make the most of the great attractions we have here in Scotland.”

The number of families choosing to travel by coach has increased in the past year with the number of children travelling on citylink’s services up 8% on last year’s figures.

Red letter day: Launching Northampton’s new buses are, from left: Michelle Hargreaves – Operations Director, Stagecoach East; Cllr Bob Seery – County Council Cabinet Member for Roads and Transport; Jonathan Cowe – Bus and Rail Development Manager for Northamptonshire County Council; Keith Dyball – Engineering Director, Stagecoach East, and Northampton Mayor Brian Markham.

Robin Knight, Chair of the CPT in the North (left), with Gillian Belton and CPT President Giles Fearnley.

customers’ champion rewarded for dedicated service

She said: “I am still shocked that I was nominated in the first place, but I’m so thrilled to have won, especially when there were so many other

outstanding nominees.“I couldn’t do what I do without the

support of the team around me, so I’d like to thank the clerks and inspectors

who work alongside me to make the Travel Shop a success.

“I love my job and simply see what I do as part and parcel of it, but it’s nice to know that others appreciate me too!”

John Conroy, Managing Director of Stagecoach North East, said: “We are delighted that Gillian’s efforts have been recognised in the region.

“A loyal and dedicated member of our team, Gillian thoroughly deserves the accolade as she has set such high standards for customer service in Teesside and throughout our company as a whole.”

John Watson, a driver from Stagecoach’s Walkergate depot in Newcastle, was also shortlisted for the award.

A FLEET of new buses has been given a ViP stamp of approval.

The Mayor of Northampton, cllr Brian Markham, officially launched brand new buses for two routes in Northampton.

Five of the new vehicles have been re-branded in a bright and distinctive livery.

The launch completed Stagecoach’s £700,000 investment in seven new buses for the area.

Stagecoach East’s Operations Director, Michelle Hargreaves, said: “Each bus is more comfortable, has a smoother ride, is better for the environment and has ccTV for added safety and security.

“They all have wide doors and low-level floors – a great help if you have a buggy or heavy shopping to carry.”

Buses get Vip send-off

Autumn 0812

KIND-hearted fundraisers from Barnsley swapped buses for bikes to raise money for a local charity.

Five Stagecoach Yorkshire bus drivers, all members of the TykesBikers Cycling club, joined three friends to cycle from Barnsley to Doncaster and back, raising £700 for the Sheffield Children’s Hospital Charity.

The total was boosted by a £150 donation from Stagecoach Yorkshire’s Managing Director, Paul Lynch.

Terry Farnsworth, co-organiser of

the ride, said: “We set up the bike club because we drive all day at work and it is relaxing to do something different.

“So we decided to put all our training into practice and help raise some money for the Children’s Hospital.”

The money will go towards the hospital’s £75,000 DXA Scanner Appeal.

The state-of-the-art equipment is vital in the diagnosis of bone disease and can also help children suffering from Chrohn’s disease and eating disorders that may affect bone density.

Medical aidcould be a lifesaverRUNCORN’S newly refurbished train station has been kitted out with some lifesaving equipment.

An Automated External Defibrillator is at hand in case it’s needed to help ‘jump start’ the heart of a cardiac arrest victim.

The machine was funded by the Department of Health’s National Defibrillator Programme, while training has been provided by the North West Ambulance service NHS Trust.

Runcorn station was refurbished in February 2008 and this new piece of equipment has been the icing on the cake, according to Station Manager Keith Millard.

“The defibrillator brings this station into the 21st century,” he said.

“I used a defibrillator to help a commuter when I was a Station Manager at Wigan six years ago.

“Unfortunately, he later died in hospital but the defibrillator gave him a few more hours of life and the chance to see his family.

“This brought home to me the need to have these fitted at all stations.”

Darren Ward (left) and Dave Ellis show off their impressive fundraising total at Derby railway station.

SatisfactionguaranteedPASSENGER satisfaction is riding high at South West Trains.

The National Passenger Survey, released by rail watchdog Passengerfocus, shows South West Trains is continuing to make improvements by delivering a safe, punctual and reliable service.

Eighty-three per cent of passengers were satisfied with the service they received – a rating 4% higher than the London & South East average.

Stewart Palmer, South West Trains’ Managing Director, said: “This survey is our most valuable feedback from the people who matter most – our passengers.

“I want to thank every single South West Trains employee for their hard work in continually working towards providing a pleasant journey experience for passengers.”

Main improvements include the punctuality and reliability of services which has increased by 4% to 84% – double the national increase.

The personal security of passengers at stations is up 3% to 63%, showing that the hard work between South West Trains and the British Transport Police is making a difference.

Car parking facilities continue to increase, up 3% to 47%, while ticket buying facilities are up 1% to 67%, reflecting of the success of a £6.7 million investment in ticket vending machines.

TrAiN TEAMS EArNPrESTigE AWArDSSOUTH West Trains pulled away with three highly commended awards at the prestigious National Rail Awards.

Honour and praise went to the Waterloo Train Presentation team in the London Team of the Year category when it was awarded a highly commended certificate.

This is a team which carries out jobs which are demanding, dirty and pressured.

The judges said: “We were heartened by managers who ensured that their teams got on with the job, making sure every coach is refreshed between 0700 and 2300 hours with clean, shining, smudge-free windows, gleaming floors and empty bins.”

A bit further down the line, the Southampton Stations Partnership – which is made up of South West Trains, Southampton City Council, British Transport Police and Network Rail – was highly commended in the Putting Passengers First category.

The judges recognised the huge amount of effort and teamwork which goes into improving the passengers’ journey experience when travelling from Southampton Central, Swaythling and Redbridge.

But South West Trains’ journey of recognition did not end there, as

Bournemouth station was highly commended in the Station of the Year category.

The judges said: “Good use is made of this old station which is supported by South West Trains’ smart, efficient and helpful staff.

“There are good links with the taxi and bus services, handling the sometimes very heavy flow of holidaymakers and their luggage smoothly.”

Paul Little, Platform Assistant at Richmond, was a finalist in the category of Outstanding Personal Contribution, whilst Andrew Fairbank, South West Trains’ Head of Stations, was a finalist in the managers’ category for Outstanding Personal Contribution.

Stewart Palmer, Managing Director of South West Trains, said: “The professionalism and dedication that all these finalists and highly commended teams show on a daily basis is what makes me proud to be part of the South West Trains team.

“The recognition we have received is about real people at the sharp end who have made a difference to our passengers.”

The awards, which were held on Thursday September 18, took place at the Grosvenor House Hotel in London.

EAST Midlands Trains ran a special train to Scarborough to celebrate the last of the ‘Paxman Valenta’ high-speed train engines in use on its route.

And the £7630 raised on the day is to be donated to The Railway Children Charity.

Money was raised through ticket sales, and by the company auctioning a ride in the driver’s cab, selling the ‘headboard’ from the service on eBay and by donations received from passengers and staff on the day.

Darren Ward, Head of Operations Strategy and Implementation for East Midlands Trains, was instrumental in organising the charity event.

He said: “What started as a service to Scarborough to mark the end of an era for our company has turned into an event that has raised a huge amount of money for a very worthy cause close to all our hearts in the rail industry.

“We couldn’t be happier about that.”

era ends on a happy note

Drivers get on their bikes

Pedal power: Cyclists Lee Shaw (centre) and Malcolm Crummock present the donation to Fran Hunt from the Sheffield Children’s Hospital Charity.

hair today, gone tomorrow

The long and the short of it: Hospice fundraiser Sid Lovett (right) with, from left: Vince Valandra and Dave Davis from Stagecoach Bedford and Nicki Rowley from Keech Cottage.

A BEDFOrD bus driver made a bald statement in favour of a very worthy cause.

Sid Lovett (64) shaved off his hair to raise £3000 for keech cottage children’s Hospice in Streatley near Luton.

Sid – who has worked for Stagecoach Bedford for 37 years and retires in November – was inspired by a TV show in which young children helped raise money for their local hospice.

“i looked in the mirror one morning and decided that my way of raising money would be to shave off my long locks and ask my colleagues at work to sponsor me,” said Sid who, although bald on top, used to have flowing hair all around.

“i had an enthusiastic response from drivers, staff and managers.”

Sid raised £1500, which was matched by Stagecoach to make the impressive total of £3000.

Service on target for army cadetsArMy cadets in the Highlands have praised Stagecoach drivers and staff for the smooth running of their bus hire to training and recreation events at an army camp.

The cadets were picked up from various locations across the Highlands and islands – from Orkney to Stornoway and inverness – travelling to Swynnerton in Staffordshire.

Officer in charge Major David grant commented that all the drivers were very accommodating and prompt and the exercise ran without a hitch, despite the geographical hurdles.

The hire involved staff from depots in Aviemore, Fort William, Orkney, Thurso and inverness.

Autumn 08 13

WE all look forward to the weekend or some time off as a chance to catch up with friends and family and spend time doing the things we love.

But overindulging on the alcohol front and not following sensible drinking guidelines can mean that your days off are spent nursing a sore head rather than getting up and enjoying the day.

The good news is that – by making small, achievable changes such as eating before you drink, drinking plenty of water or trying a lower-alcohol alternative – we can not only make our nights last longer but also enjoy the days more .

Alcohol Awareness Week 2008, which ran from October 5 to 11, was about challenging the people of Scotland to make positive choices about the way they drink.

There are seven straightforward steps that people can take to make more positive choices about their drinking habits.

These are: • Havesomefoodbeforeyoudrink• Drinkplentyofwatertomake

your night last longer• Goforasmallerglassfora

change• Getmoreoutofyourweekend

by making sure you drink responsibly

• Tryalower-alcoholbeer• Togetabetterideaofwhat

you’re drinking, keep a drinking diary

• Chooseatleasttwoalcohol-freedays per week.

But don’t forget the best way to avoid a hangover is to stick to the sensible drinking guidelines!

Men shouldn’t regularly drink more than 3-4 units of alcohol a day, and women no more than 2-3.

For more information and to see how you can take the challenge, visit www.alcoholawarenessweek.com

AN EcO-FriENDLy member of Fratton Depot’s maintenance team has used energy-saving techniques to cut his workplace’s electricity bill by a third.

And Dave Smith’s power-saving scheme earned him the award for individual contribu-tion at Network rail’s recent environment awards.

Dave saved money and energy by encouraging his colleagues to turn off lights, while installing light sensors to all outside lights helped conserve energy.

The judging panel commented: “Dave has shown great leadership and we were really impressed by the way he always looks to improve how South West Trains impacts on the environment at

Fratton Traincare Depot.” Mark Starkey, South West Trains’

Environment Manager, added: “As South West Trains actively seeks to reduce its carbon footprint, Dave’s hard work and diligence is acting as an inspiration for staff, not only at Fratton, but across the whole network.”

A DOUBLE-decker dedicated to Britain’s favourite double act is bringing sunshine to the seaside.

Eric Morecambe and Ernie Wise are immortalised on the new bus, recently launched by Stagecoach in Lancaster in the town of Morecambe.

The bus is decorated with images of the late, great comedians, along with the words ‘Bring Me Sunshine’ – Eric and Ernie’s signature tune from their beloved TV shows.

Eric’s son Gary Morecambe joined Chris Bowles, Managing Director of Stagecoach North West, top Eric im-personator Bob More, MP Geraldine

Smith and Cllr Mathew Tomlinson to launch the new service.

“My father would have been thrilled to have this tribute paid to him,” said Gary.

“If this bus helps to tell Dad’s story and encourages people to think about how they travel then I for one will be delighted.”

Chris Bowles added: “This bus will do a lot to promote visitors to the resort that bears Eric’s name and if we encourage more people to leave their car at home and use public transport then that can only be a good thing.”

A FIFE driver gave up his own birthday to give others an extra-special treat.

On the day he turned 59, Mike Reid was behind the wheel to take members and supporters of the St Andrews and District branch of ENABLE on an open-top bus tour.

Mike, who’s from Ceres, has organised the tours run by Stagecoach in Fife for the last 16 years.

They give passengers the chance to see the pleasant sites of St Andrews, including the world-famous Old Course, complete with a running commentary written by Mike himself.

ENABLE’s free day trip ended with refreshments in the charity’s clubroom, where Mike’s wife Pam was also there to lend a helping hand.

Mike was recently named as runner-up for a prestigious national award for his

LAy OFF THE BOOZEAND SAVOUr LiFE

Bringing sunshine to Morecambe

What do you think of it so far? Stagecoach in Lancaster’s new Eric and Ernie bus.

Green man: Dave Smith, joined by his wife Sandy, receives his award from TV naturalist Bill Oddie.

Local hero enABLes others

ENABLE members enjoy their free trip around the Home of Golf.

Dave is a shining exampleto eco-friendly colleagues

generosity. He was also one of the shortlisted finalists in the People’s Postcode Lottery ‘Our

Neighbouring Hero’ category – part of the 2008 Our Heroes Awards.

Sky’s the limit for donation

High-flyers: Pictured, from left, are fund-raisers Dean Vanbeck, Sharon Chambers, Juanita Martin, Victoria Bailey and Neil Mould.

STAFF at kettering depot raised money for the Northamptonshire and Warwickshire Air Ambulance by holding a charity event and auction of donated gifts.

Andrew Pike, Stagecoach’s Assistant Operations Manager in kettering, explained: “We simply asked all our staff and their families and friends to join together for a charity evening in the kettering police station social club and bring along any unwanted items or gifts so that we could auction them off. We also had a raffle with donated prizes.

“At the end of the evening, which was a great social occasion as well as a fund-raiser, we had £425. Stagecoach has matched this sum, so we presented £850 to the worthy cause of the Air Ambulance.”

Autumn 0814

BUS troublemakers are being captured on camera, thanks to a £1.5 million investment in on-board CCTV.

The 12-month deal will ensure all new buses ordered by Stagecoach in 2008-09 are fitted with state-of-the-art digital CCTV systems from LOOK CCTV, a subsidiary of AIM-listed Quadnetics Group plc.

A record £71 million is being invested by Stagecoach in more than 580 new buses for delivery during the year to April 30, 2009, from manufacturers Alexander Dennis, Optare, MAN, Plaxton, Scania and Volvo.

More than 220 of the buses will be fitted with greener Euro 5 engines to meet European emissions standards a year ahead of schedule.

Stagecoach already makes extensive use of CCTV technology throughout its bus fleet across the UK.

And the latest digital CCTV systems provide bus and coach operators with a powerful tool to combat crime on buses and reduce fraudulent insurance claims.

The LOOK system includes wireless network applications to streamline CCTV maintenance and provide high-capacity data logging for video and audio recording.

Les Warneford, Managing Director of Stagecoach UK Bus, said: “This latest investment is part of our ongoing commitment to the safety and security of our passengers and our drivers.

“Buses are the country’s most popular form of public transport and crime on buses is extremely low. However, even the fear of crime can act as a deterrent to travel.

“CCTV has a proven track record of making passengers feel safe, cutting crime and anti-social behaviour and helping track down offenders.”

WORKSOP passengers are enjoying an improved, new-look bus service, provided by Stagecoach East Midlands and Nottinghamshire County Council.

Seven new low-floor buses, repre-senting an investment of £750,000, now provide regular links between the town’s main residential areas and the town centre.

Dave Skepper, Commercial Director for Stagecoach East Midlands, said: “These new easy-access buses will make life much easier for young families because small children in prams and buggies can be wheeled

straight on board.“People in wheelchairs and our

older customers will also benefit from the easier boarding arrangements.”

Links to Bassetlaw Hospital have been particularly improved for customers travelling into Worksop from Retford, with most arrivals offering a through service without the need to change buses.

The new services are the result of an ongoing Quality Bus Partnership between Stagecoach East Midlands and Nottinghamshire County Council and involve a joint investment by both parties.

criME-crAckiNgcAMErAS ON LiNE

Footie stars net five-goal winHAT-Trick hero Darren Moyle was the toast of the team after Porth Depot took on caerphilly Depot in a hard-fought football match.

Darren opened the scoring as Porth hit the back of the net four times without reply in the first half.

Fitness levels came into play as both sides used a number of substitutions – and even some of the subs were substituted!

Jamie Owen of Porth and David kempton of caerphilly both had excellent games at the back.

in the second half, caerphilly staged a late comeback by scoring two goals. But, when Porth added a fifth, caerphilly’s fate was sealed.

congratulations went to the oldest player on the pitch – 60-year-old russell Webber, who stayed the distance for the full 90 minutes.

The game also gave everyone a chance to say farewell to colleague Bogdan gagaska who is returning to Poland.

Balloon bonusfor lucky lady A STrOkE of luck earned a sharp-eyed passenger a special prize.

Visitors to an open day at Stagecoach North East’s Sunderland depot were asked to guess how many balloons had been crammed into a bus.

And Jackie Smith’s guess of 276 was just one away from the actual balloon tally of 277.

Jackie, who confessed her guess came from the day and month of her birthday (27/6), won an iPod Touch and an annual Megarider pass.

Driver rises to a testing taskA WOrkSOP driver has been rewarded for helping to shape the future of driver testing.

As part of the build-up to the new Drivers certificate of Professional competence (cPc), Stagecoach East Midlands volunteered to take part in trials of new theory tests for drivers coming in to the industry.

Pearsons, the company which will deliver the tests on behalf of the Driving Standards Agency, wanted to encourage as many trainees as possible to take part, so put three Hitachi 32” flat screen televisions into a prize draw for all who participated.

Jonathan Wagstaffe from Worksop depot was one of the three lucky winners drawn at random.

LEAMiNgTON Spa and Warwick’s popular goldline bus service has increased its frequency.

The Stagecoach service, which operates from Whitnash to Warwick via Leamington town centre seven days a week, is to change from every ten minutes to every seven minutes, making it the most frequent bus route in Warwickshire.

Stagecoach invested over £1.1 million on the innovative service when it was launched in November last year and

another £390k was spent on increasing its frequency.

Phil Medlicott, Stagecoach’s Managing Director, said: “We are buying four new goldline buses and employing new staff to drive them because so many customers want to use them.

“goldline is our premier service and a great example of modern bus transport which provides superior comfort and reliability over a route which is very popular.”

Popular route witnesses a gold rush

Gold standard: Phil Medlicott and Engineering Director Mike Bishop welcome local dignitaries on board one of the Goldline buses.

Getting the low-down: A Worksop passenger demonstrates the easy access to the town’s new low-floor buses.

Access for all on new buses

WOMEN drivers hit top gear during a charity driving event backed by Stagecoach.

Over 80 ladies got behind the wheel during the Marie Curie Cancer Care Ladies Driving Challenge held at Dunsfold airfield.

They tested their skills in a range of vehicles including fire engines, articulated lorries and single and double-deck buses, provided by Stagecoach, on the runways

often used to film BBC 2’s ‘Top Gear’ show.“Over £13,000 was raised through

sponsorship to help fund specially trained nurses who provide free nursing care to cancer patients and those with other terminal illnesses in their own homes,” said Ros Hooper, Community Fundraiser for Marie Curie Cancer Care.

“I would like to thank everyone involved who made the ladies driving challenge such a success.”

Driving event a runaway success

Marie Curie Cancer Care fundraiser Ros Hooper with Stagecoach driv-ing instructor Peter Austin and Aldershot driver Emma Butterfield.

Autumn 08 15

LENgTHy SErVicE rEAPS rEWArDSSTAGECOACH North East recognised employees’ loyalty and dedication at its annual long service awards.

This year, 246 employees were acknowledged after accumulat-ing an impressive 5,826 years of service between them.

Ronald Horsman, a driver from the Sunderland depot, had the highest record with 45 years’ service.

Five employees had notched up 40 years; 16 had served 35 years; 44 had been in service for 30 years and 18 had a 25-year service record.

John Conroy, Managing Director of Stagecoach North East, is also celebrating 30 years’ service.

He said: “The long service awards provide us with an opportunity to celebrate our loyal and committed members of staff.

“There was an impressive

number of people with service records spanning 30 years or more and we are proud that they have helped us to shape and develop the company during this time.

“That so many people choose to work for us for such long periods – in some cases their entire working lives – is testament to the strong and supportive working environment that Stagecoach offers.

“I would like to extend my thanks to all our employees and especially those who have achieved such impressive service records in 2008.”

WALKERS stretching their legs to improve their health have been given an extra spring in their step by Stagecoach.

Alan Sutton founded the Happy Walkers group in Dover after being encouraged to walk more as part of his physiotherapy following a heart operation.

And Stagecoach recently supported the group’s special ‘Walk Festival’ by designing posters and providing free promotion on its website and on bus routes within the region.

People of all ages were invited to join a week of walks and Alan designed trips that used the bus to travel to locations such as Sandwich and St Margaret’s Bay, with a picturesque walk back.

helping others to go it aloneA BIG-HEARTED bus driver is helping people with learning difficulties to broaden their horizons.

John Watson from Newcastle has joined a buddy scheme designed to boost people’s confidence by allowing them to get around on their own.

Stagecoach supported the 46-year-old driver by releasing him from his usual driving duties one day a week. However, John also regularly gives up his free time to make sure he is on call when needed.

Most of those John works with have never travelled alone on public transport. But, since joining the Nexus scheme, he has helped over 30 people overcome their fears and gain their independence.

John, who’s based at Walkergate Depot, said: “I was keen to become involved as my wife is disabled and I can appreciate first hand how difficult it is for those people who do not have a strong support network to enjoy independence.

“I am thoroughly enjoying working as a buddy and hope that the scheme continues for a long time to come as it is so beneficial for the community.”

John Conroy, Managing Director of Stagecoach North East, added: “John’s commitment and enthusiasm for the project is inspirational and we have been delighted to be able to support him.”

STAGECOACH Northampton has completed its new management team with the appointment of a new Operations Manager and Assistant Operations Manager.

Colin Briton from Sunderland, who has been with Stagecoach since the early 1990s, recently took up his new position as Operations Manager.

“I started my career with Stagecoach as an Engineering Apprentice and I progressed to become a Supervisor,” said Colin.

“I then transferred to operations in 1998 as a driver and went on to become a Revenue Inspector and then a Depot Controller and Duty Manager.

“I then joined the Stagecoach staff development programme for management training and became an Assistant Operations Manager at various locations in the north east of England.

“Northampton is my first job as Operations Manager and I am looking forward very much to living and working in the area.”

New Assistant Operations Manager Andrew Sherrington from Shropshire previously worked for the company during his sandwich year out from Aston University in Birmingham where he was studying for a transport degree.

“Andrew first acquired his bus licence at the age of 18 and drove in the evenings and holidays to fund his university fees,” said Colin Briton.

“So he has plenty of valuable experience, plus the fact that he already knows Northampton inside out!

“I am very pleased to have him on board as a highly valued member of our team.

“Our combined aim at Stagecoach Northampton is to give the very best service and to ensure reliability on clean and comfortable vehicles at all times.

“We welcome feedback from our customers and we will do everything we can to meet their needs.”

Above and beyond: Long-serving staff enjoy their presentation ceremony at the Hilton Hotel, Newcastle.

John Watson.

ADriAN and Alison Broady swapped the driver’s seat for the top deck when they tied the knot in style.

The couple, who are both Stagecoach West bus drivers, left their wedding ceremony at the church of Light Spiritualist church in Uckington, near cheltenham, on

a vintage double-decker bus.More than 20 friends joined them

aboard the Bristol FLF, used in the 1960s and 70s, for the drive to their wedding reception at Abbeydale community centre.

Alison said: “We met driving buses, so it’s good we’re involving one in the wedding.”

All aboard! A vintage double-decker was a welcome guest at the wedding of drivers Adrian and Alison Broady.

top team in place to ensure operations run smoothly

The new management team at Stagecoach Northampton: Colin Briton (left) and Andrew Sherrington.

Walkers taking exercise in their stride

Stepping out: Alan Sutton leads the Happy Walkers.

The next stop’s wedded bliss!

Autumn 0816

Editor: Lindsay Reid, On Stage, Stagecoach Group, 10 Dunkeld Road, Perth PH1 5TW.Tel: +44 (0)1738 442111, Fax: +44 (0)1738 443076www.STAGECoAChGRoUP.CoMIf you have a story for On Stage, please get in touch with your local contact below:

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On Stage is published four times a year. Advertising connected directly or indirectly with Stagecoach is accepted. Charitable adverts will be included without charge, otherwise rates on request.On Stage is distributed free to Stagecoach staff. Public subscriptions are available at £12 for one year or £20 for two years. Cheque payable to Stagecoach Group plc at the editorial address. The Editor is unable to enter into individual correspondence concerning the affairs of The Stagecoach Group.

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if you’d like to contribute to On Stage, please take note of these important deadlines: EDiTiON cOPy TO BE SUBMiTTED By ON STAgE PUBLiSHED Winter 08/09 First week, December 08 First week, January 09Spring 09 First week, March 09 First week, April 09Summer 09 First week, June 09 First week, July 09Autumn 09 First week, September 09 First week, October 09

THiS month’s Picture of the Season captures a spring scene in Huddersfield.

The photo – which shows a Stagecoach yorkshire bus crossing the Apsley Basin Bridge over the recently restored Huddersfield Narrow canal – was taken by Peter coppendale of Stagecoach cambridge, who wins a £50 Marks & Spencer voucher.

For your chance to win, send a photo reflecting one of the four seasons to the Editor at the address below.

STAGECOACH has won two top awards at the inaugural Passenger Transport Management Awards 2008.

Managers at all levels in the UK’s public passenger transport industry were rewarded for their skills, talent and commitment at the awards in London.

Elaine Rosscraig, Head of Customer Insight at Stagecoach UK Bus, won the Innovator of the Year category for her role in developing the company’s sector-leading ‘Where You Want To Be?’ campaign as well as her involvement in a number of other transport initiatives.

The ‘Where You Want To Be?’ campaign, which uses innovative telemarketing techniques, has attracted millions of new bus passengers across the UK. Projects have also been carried out by the Stagecoach telemarketing team on behalf of local authorities and other bus operators.

Elaine was also runner-up in the Marketeer of the Year category for her targeted sales development work on the same campaign.

Meanwhile, Sarah Longair, Operations Director at Stagecoach West Scotland, was co-winner of the Young Transport Professional Award.

The judges were “impressed by her ability to assume such a responsible position so soon after completing her training” and by her work in making the business more cost-efficient.

A former Stagecoach

graduate trainee, Sarah has a BSc (Hons) from Heriot-Watt University in Edinburgh and is a previous winner of the Chartered Institute of Logistics and Transport Young Manager of the Year award.

Brian Souter, Chief Executive of Stagecoach Group, said: “These awards are evidence of the young management talent that is helping Stagecoach lead the way in attracting more people to greener, smarter travel by public transport.

“Developing the next generation of transport managers and generating new ideas is crucial to the future of our industry and we all need to do more to make that happen.”

MANAgiNg OUr FUTUrE

Elaine Rosscraig.

Sarah Longair.

Stagecoach’s up-and-coming talent recognised at awards ceremony