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The New
Employment
Economy
Gerry Hoeffner
President, Personnel Dynamics Consulting
and
Vice President of Human Resources
Southern Eagle Distributing
Fort Pierce, Florida
{
Gerry Hoeffner
Personnel Dynamics ConsultingFort Pierce, FloridaPresident
President of Personnel Dynamics Consulting
Over 30 years of HR and employee development
experience
Recognized nationally by HR Magazine for his work on
2020 Program
“Best Places To Work” won the 2002 International Pinnacle
Award from the Society for Human Resource Management
Creator of “TheTurnoverCalculator.com”
Member of the National Speakers Association
Member of the International Speakers Network
Winner of the BevCap Best Practices Award 2015, 2016
Certified Predictive Index Consultant Partner
The Ultimate
Turnover Calculator
2017 2016
St. Louis 4.4 5.6
Carlton 5.0 5.7
Lake 4.5 5.6
Pine 6.4 7.0
Itsaca 6.7 9.2
Hennepin 2.6 3.3
Dakota 2.7 3.4
Ramsey 2.8 3.5
Olmsted 2.6 3.1
Winona 2.6 3.5
Unemployment Rates
US Bureau of Labor Statistic – Decemer, 2017
2017 2016
Douglas 3.6 5.1
Washburn 3.4 5.2
Burnett 4.5 6.3
Polk 3.6 5.0
Unemployment Rates
US Bureau of Labor Statistic – Decemer, 2017
As Unemployment Declines, Employees Leave.
48.6%
45.2%
43.7%
44.2%
44.2%
45.0%
44.1%
42.4%
38.8%
36.5%
37.4%
38.0%
39.9%
41.8%
41.8%
42.8%
0.000
0.100
0.200
0.300
0.400
0.500
0.6002001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
National Turnover Rate
US Bureau of Labor Statistic – December, 2017
How Long Do They Stay?Average Tenure
2002 3.7 years2004 4.0 years2006 4.0 years2008 4.1 years2010 4.4 years2012 4.6 years2014 4.6 years2016 4.2 years
How Does This Affect Your
Workplace?
- Finding the “Diamond” has become more difficult.
- Bad hires are a liability.
- Empty positions will affect your production / service.
- Employees have choices. They can work anywhere.
- Employee Turnover is contagious.
US Census Bureau, 2013
2013 Workforce by Generations
© Copyright 2012, Personnel Dynamics Consulting
Generation X and Millenials
“I am a commodity. I have talent and should go to the best bidder”.
Present Workforce by Generations
Generation X and Millenials
“I am a commodity. I have talent and should go to the best bidder”.
US Census Bureau, 2017
Veteran Generation (1945 and before)
Baby Boomers (1946-1964)
Generation X(1965-1980)
Millenials (1981-1997)
THE GENERATIONAL WORKFORCE
AARP, Leading a Multigenerational Workforce
Veteran Generation (72 and above)
Baby Boomers (53-71 years old)
Generation X(37-52 years old)
Millennials (20-36 years old)
THE GENERATIONAL WORKFORCE
Baby
Boomers Generation X Millennials
TelevisionBonanza Family Ties
Employment Hard To Find I’ll work if I have
to
Credit
Only if I have
to
If I really want
something
HeroesMen of
Character
Men/Women of
Character
Communications
Via Parent’s
Phone
Via personal
phone
Change Dislike Accept
Jerry Springer
Jobs are a dime a
dozen
How much can I
get?
What is
Character?
Pager – Cell
Phone - E-mail
Chat Rooms
Demand
Employing Generation Why Eric Chester, 2002
Baby
BoomersGeneration X Millennials
Respect Is automatic Is polite
School /
Training
Tell me what to
doShow me how to
do it
Loyalty to
Employer
I could work my
way to the top
This could lead to
the top
Promiscuity
leads toMono Herpes
Why do I need to
learn this?
Just because they
Are older? – No
Way!
If I can’t take
Saturday off, I’ll
quit!
Aids
Employing Generation Why Eric Chester, 2002
Baby
Boomers Generation X Millennials
Pornography In the Movie
Theaters
In Video Stores
GovernmentIs there
dishonesty?There is dishonesty
Justice Always
prevails
Usually prevails
Parents Try to please
them
Try to put up with
them
Is there honesty?
Can be bought
On TV, or just
a click away!
Aren’t around
much
Employing Generation Why Eric Chester, 2002
How Does This Affect Your
Workplace?
- There is a new concept of how work works. (Embrace it)
- It is about the culture of the workplace (Who owns your Culture?)
- Employees do not plan on retiring from your organization
(Anchor them early)
- Workforce is mobile (Why would anyone want to work for you?)
www.TurnoverCalculator.com
1. Go to TurnoverCalculator.com
2. Log in using your email as
your log in name.
3. Enter “password” as your
password.
Registered with Email Registered at Event
1. Go to TurnoverCalculator.com
2. Click on “Sign Up”
3. Register for 90-Day
Membership
4. Use DULUTH as coupon
code
Answer the questions. Skip those that do
not apply. You will most like leave a
majority of the answers blank.
Turnover Costs (Hard Costs Only)
Warehouse $8,500
Merchandiser $12,700
Delivery Driver $29,600
Sales $37,500
TurnoverCalculator.com
Warehouse $8,500
Merchandiser $12,700
Delivery Driver $29,600
Sales $37,500
TurnoverCalculator.com
x 3 = $25,500
x 3 = $38,100
x 3 = $88,800
x 3 = $112,500
$264,900
Turnover Costs (Hard Costs Only)
Accept The
New Employee Paradigm
“I am a commodity.I have talent and it should go to the best employer.”
You need the talent more than the talent needs you!
Understand The New
Recruitment Paradigm
“Good Employees Are Employed.”
You need to recruit employees who are already happy
working where they are employed.
Adopt the
Employer of Excellence
Attitude
“I am the best employer, and I can prove it.”
Market yourself to your employees and to the community.
Know Your Numbers
- Turnover Rate- Growth Rate- Amount spent on Training and Development- Promotion Rate- Training Participation Rate- Percentage you pay on benefits- Engagement Rates
What makes you special vs. other employers
Accept The Value Of
Culture
Yes, they want to be paid. They also want to grow.
How will their life be improved?
How will they increase in market value?
What chance do they have to develop?
They have a job. Your job is to attract them away.
Understand
First Impressions Matter
Every step of the hiring and
on-boarding process should be impressive.
It is all about making an impression.
Wow them!
Know Your Numbers
- Turnover Rate- Cost of Turnover- Paid Time Off- Growth Rate- Amount spent on Training - Promotion Rate- Training Participation Rate- Percentage you pay on benefits
What makes you special vs. other employers