The New Challenges of Corporate Worlds664

8/6/2019 The New Challenges of Corporate Worlds664

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It is a common practice for propertyIt is a common practice for property

managers to outsource maintenancemanagers to outsource maintenance

works to specialized contractors.works to specialized contractors.

Introduction

Challenges of out-sourcingChallenges of out-sourcing

Need for Benchmarking – An objectiveNeed for Benchmarking – An objective

means to measure the quality of means to measure the quality of

maintenancemaintenance

Maintenance contracts awarded basedMaintenance contracts awarded based

on price alone often result in poor on price alone often result in poor

maintenancemaintenance

Conventional maintenance based onConventional maintenance based on

SLAs and CMMS lack Transparency &SLAs and CMMS lack Transparency &

EfficiencyEfficiency





eMaintenanceeMaintenance

With eMainenance, managers make decisions

based on real time information (from machine

generated KPIs, and reports) via the Internet.

Decision makers at any level may access up to

date information from their desktops instead of

relying on human-generated reports.

Advantages of eMaintenance

Unprecedented Transparency (no human inputs)

High efficiency (data at finger tips, fully automated)

High availability (Fast response, Low Downtime)

Satisfied Clients (less complaints)

Contractors receive failure alerts through SMS

& email rather than through client complaints.



Beyond CMMSBeyond CMMS

Organizations managing large assets often rely on a

Computerized Maintenance Management System (CMMS).

CMMS keeps track of work orders, inventories, etc. It records

downtime manually, & generates maintenance KPIs from

these manual inputs.

The “Missing Link” of conventional CMMS is the Real-Time linkbetween the CMMS software and the assets being maintained.

Adopting eMaintenance adds a Real Time dimension to CMMS

CMMSHuman inputs, Client

ComplaintsWork Orders, Reports, KPIs

CMMS +

iSCADA

Human inputs, Client

ComplaintsAutomatic Work Orders, Online

Reports, Real-Time KPIs

Real-Time Machine Inputs

Conventional

eMaintenance



Conventional MaintenanceConventional Maintenance

Manual Failure Detection,Manual Failure Detection,

Manual Analysis, Manual ReportingManual Analysis, Manual Reporting

CMMSCMMSComputerized Maintenance Management SystemComputerized Maintenance Management System

Manual Failure Detection,Manual Failure Detection,

Automatic Analysis,Automatic Analysis, Manual ReportingManual Reporting

Automatic Failure Detection,Automatic Failure Detection,

Automatic Analysis, Automatic ReportingAutomatic Analysis, Automatic Reporting

eMaintenanceeMaintenance



Implementing eMaintenanceImplementing eMaintenance

usingusing

an Internet-basedan Internet-based

Data Acquisition ToolData Acquisition Tool

forforManaging Remote AssetsManaging Remote Assets



Event Alerts

Gateway

Server

Universal AccessUniversal Access

Online CollaborationOnline Collaboration

Site 2: SensorsSite 2: Sensors Site 3: MetersSite 3: Meters

Data Integration, Consolidation & Online CollaborationData Integration, Consolidation & Online Collaboration

i i SCADASCADA

ArchitectureArchitecture

Slave

Any Site, Any SystemAny Site, Any System

Power

Meter

Fire

Panel

Globally Any Site via Internet: LAN, WAN, PSTN, GSM, GPRS, ACeS, or VSAT

Alarm MonitoringAlarm Monitoring

Reactive MaintenanceReactive Maintenance

Condition MonitoringCondition Monitoring

Proactive MaintenanceProactive MaintenanceRemote MeteringRemote Metering

Utilities ManagementUtilities Management

Site 1: AlarmsSite 1: Alarms

Gateway

Site N: TanksSite N: Tanks



Fire Alarm Panels

HR Pump Panels

Sprinkler Pump Panels

Water Tank Level

Generator Sets

Step 2:

Retrofit iSCADA

Gateway to control

panels & connect to

telephone line

Step 1:

Prepare Dry Contactsat all control panels

Step 3:

Log on to website

View status, reports, KPIs.Receive Alerts

10 points per gateway

expandable to 160using Slave devices

Unlimited Users

How to connect FAP to InternetHow to connect FAP to Internet

TypicalTypical

ApplicationApplication



Alarm MonitoringAlarm Monitoring

Monitor by Location

Monitor by System

Online Report, Real Time Statistics

ScreenScreen

ShotsShots



Condition MonitoringCondition Monitoring

Proactive Maintenance

Power Quality Management

ScreenScreen

ShotsShots



Hosted Data AcquisitionHosted Data Acquisition

Combination of Alarm Monitoring,

Conditioning Monitoring & Metering

ScreenScreen

ShotsShots



Machine Generated KPIsMachine Generated KPIs

Key Performance Indicators (KPIs)

Maintenance Benchmarking

ScreenScreen

ShotsShots



Benefits of eMaintenanceBenefits of eMaintenance

TTransparencyransparencyEverything was recorded automatically without humanEverything was recorded automatically without human

intervention. Reports & statistics are available online tointervention. Reports & statistics are available online to

top management in real time.top management in real time.

EEfficiencyfficiencyReduces manpower for fault detection and paper workReduces manpower for fault detection and paper work

AAvailabilityvailabilityAutomatic detection and SMS enables quick actions to beAutomatic detection and SMS enables quick actions to be

taken. This improves the overall availability of our taken. This improves the overall availability of our

systems.systems.



Low cost of data transmissionLow cost of data transmissionSince all communications between devices, server and users are Internet

based, this translates into the lowest cost compared to all other systems.Devices can be placed anywhere in the world, and users can seamlessly

communicate with their devices from any Internet connection.

Consolidation & Integration of informationConsolidation & Integration of informationSince all data is stored in a central database in the Internet, users have

global access to consolidated data from many systems or locations. In

point-to-point systems, data resides in a particular physical location(typically a control room), and access is restricted. Data from any Vendor

systems can be integrated into a single iSCADA application.

Fast & Easy DeploymentFast & Easy Deployment User friendly hardware interfaces with a wide range of legacy appliances

and transducers. Managed services eliminate cost and complexities of

owning and maintaining server and software.

Universally accepted User InterfaceUniversally accepted User InterfaceWeb-based solutions like iSCADA have a universally accepted, familiar and

user-friendly Graphical User Interface (GUI). This takes the complexities out

of sophisticated engineering solutions, and places information in the hands

of managers and other decision makers. It also flattens the learning curve

for engineers.

Benefits of iSCADABenefits of iSCADA



Thank YouThank You

Q & AQ & A

Real TimeReal Time

DemoDemo



iSCADA Server

NTT Data Centre

Cyberjaya

DWDW

OfficeOffice

Gateway2000

series

PuchongPuchong

DemoDemo

You are You are

HereHere

CyberjayaCyberjaya

Room TemperatureRoom Temperature

Room HumidityRoom Humidity

Heater / RTD Sensor Heater / RTD Sensor

KW Transducer,KW Transducer,

KWH Meter KWH Meter

New ZealandNew Zealand

Indoor / Outdoor TempIndoor / Outdoor Temp

Indoor / Outdoor RHIndoor / Outdoor RH

Light Sensor Light Sensor

Security AlarmSecurity Alarm

Gateway1000

series

Demo SetupDemo Setup

Shared Dialup

Sampling, 30 min.

Dedicated Dialup

Digital inputs only

Broadband, Auto &

Manual Sampling

Mobile Alerts



Featured Clients & ApplicationsFeatured Clients & Applications

JKR: Melaka, Perak, Selangor, Kedah

Building Maintenance, Hospitals’ Data Centre

DBKL: Cheras

Building Maintenance

UTM: Skudai, City Campus KL

Water Retriculation, Lifts, PABX, Environment

Logica CMG: PJ & Singapore

Data Center Monitoring

HSBC: KL

Chiller Management

NTU: Singapore & SFC: Kuching

Sea Turtle Incubation Temperature Research

UiTM: Dungun, Kuantan, Alor Gajah, S.A.

Fire Protection, Electrical & eMaintenance



Maintaining a 1,222

hectare campus in Skudai,

Johor is like managing a

small town. One iSCADAGateway was deployed in

2005 as a pilot project,

delivering instant positive

results. The solution was

then scaled up to over 60

Gateways, managingalmost every building

service including Lifts,

PABX, Water Reticulation,

Cooling systems & Server

Rooms. Delivered on a

hosted, managed servicesmodel, this project was

scaled upwards

effortlessly with no

investments in software,

servers, IT infrastructure

or human resources.

Case Study:

UTM, Skudai Campus



Water Reticulation System

Due to the large number of

reservoirs, storage tanks and

pump houses, UTM faced

recurrent problems with water wastage due to overflows and

student complaints due to

empty tanks.

iSCADA was deployed over 2

phases to monitor reservoir /

tank levels and operational

status of pumps for the entire

water reticuation network.

It was subsequently

expanded to monitor

Temperature & Humidity of server rooms and Emergency

lift alarms.

The system was later scalled

up to include the City Campus

in Kuala Lumpur.

Case Study:

UTM, Skudai Campus



JKR, Public Works Department,

Malaysia

Tasked with the maintenance of government-

owned assets, JKR outsources facilities

maintenance to Facilities Management

companies, and uses iSCADA’s eMaintenancetools to benchmark their maintenance

performance with real time KPIs.

Four iSCADA devices were installed in 2004 to

monitor Chiller, Fire Alarm & Lift System.

When Kawalselia intervened in 2005, KPIs

improved significantly in 2006, especially in

large reduction of Event Counts & Down Time.

Other Featured Installations

2006

2005

2004

Data published by permission and

courtesy of JKR mekanikal Meleka



Logica CMG (MNC)

Ensuring that critical data centers in Malaysia &

Singapore operate with the highest availability, Devices

World’s end-to-end supervised iSCADA solution was

their platform of choice to reliably deliver instant SMS

and Email alerts, compared to traditional unsupervisedpoint-to-point SMS solutions.

Malaysian Data Center (UpTown Petaling Jaya)

iSCADA deployed in January 2005

Singapore Data Center (Singapore)

iSCADA deployed in November 2005

Monitors UPS system, Electrical System, Room

Temperature, Precision Air Conditioners, Fire System &Water Detection System




UiTM, Universiti Teknologi Mara

Efficiently managing 3 satellite campuses, 12 branch

campuses and 8 city campuses nationwide requires

more than conventional wisdom and tools. UiTM deploys

iSCADA’s end-to-end IP based solution to consolidate

and integrate key maintenance data into a single GUI.


UiTM M i t



Sg. Buloh

Na

tio n

wi d

e

Data

Cos o

l idati

on

DungunFire, Lift

Alor GajahFire, Water,

Electrical

Shah AlamFire, Water

UiTM eMaintenance

iSCADA deployment

Kuantan

Fire

Kuantan

Fire

Fire, Electrical,Water, Sewage



National Technological University, Singapore

& Sarawak Forestry Corporation


The scientists pioneered real-

time in-situ study of sea turtle

nest incubation on a remote

island off Sarawak. iSCADA’s

unique architecture was

deployed to enable real-time

data acquisition, remote

control, and online

collaboration amongresearches separated by the

South China Sea.



HSBC, Kuala Lumpur

A simple yet effective application for energy

management. iSCADA was used to provide online

trending of instantaneous power demand (KW) for their

centralized cooling system.

Facility Manager, Cofreth Sdn Bhd, used the trending

tools to manage load optimization to avoid exceeding

peek demand set by TNB.




Devices World, New Zealand

Monitoring offices in three locations –

Puchong, Cyberjaya and Dunedin, New

Zealand.

One gateway is installed in each of the 3offices monitoring the following:-

Security Alarm, Heat Pump Performance,

Daylight Hours, Power Demand (KW),

Energy Consumption (KWH) remotemetering, Office Environment (Temperature

& Humidity).




Maintenance Benchmarking

Paper presented at IFE International Conference

Putra World Trade Center, Kuala Lumpur,5-6th October 2004

“Benchmarking the Fire Maintenance

Industry & Towards eMaintenance”

Discusses the need, means and benefits of maintenancebenchmarking using real-time M2M (machine-to-machine)

technologies. Targeted at the fire safety industry, the

principles expounded is applicable to the

general maintenance industry.

Click to Download Paper http://www.devicesworld.net/download/iscada_paper_benchmarking.pdf

Other maintenance papers

Fire Certificate:

An issue of maintenance from the technical & legal perspective

eMaintenance: Servicing & Maintenance of Fire Alarm Systems

http://www.devicesworld.net/download/iscada_paper_benchmarking.pdf

http://www.devicesworld.net/download/iscada_paper_fire_certificate.pdf


http://www.devicesworld.net/download/iscada_paper_fire_maintenance.pdf






http://www.devicesworld.net/download/iscada_paper_benchmarking.pdf

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The New Challenges of Corporate Worlds664