The NCMS Mentoring ProgramThe NCMS Mentoring Program

A Race For The FutureA Race For The Future

PurposePurposeDefine what a mentoring program isDefine what a mentoring program is

Define what a mentor is and what they can bring Define what a mentor is and what they can bring to the programto the program

Define who is a mentee and what they can bring Define who is a mentee and what they can bring to the programto the program

Describe what the mentor can take from the Describe what the mentor can take from the programprogram

Describe what the mentee can take from the Describe what the mentee can take from the program?program?

Purpose (cont)Purpose (cont)Describe how to start a mentor program at the Describe how to start a mentor program at the Chapter levelChapter level

Describe how to become a mentor/menteeDescribe how to become a mentor/mentee

How to start the relationshipHow to start the relationship

How to close the relationshipHow to close the relationship

Chapter Mentor Program EvaluationChapter Mentor Program Evaluation

IntroductionIntroduction

Security organizations are becoming a Security organizations are becoming a more significant contributor to their more significant contributor to their company’s business objectives and company’s business objectives and strategies strategies

NCMS is ready to help its members NCMS is ready to help its members developing core competencies and developing core competencies and leadership skillsleadership skills

People don’t plan to fail they fail to plan

MentoringMentoringMentoring is a volunteer program and can Mentoring is a volunteer program and can have tremendous pay-offs!have tremendous pay-offs!

NCMS chapters and its members must NCMS chapters and its members must make a commitment that they want to make a commitment that they want to pursue a mentoring programpursue a mentoring program

It is more than security professionals It is more than security professionals attending meetings and training seminarsattending meetings and training seminars

It requires a mentor and mentee to It requires a mentor and mentee to become partners having firm become partners having firm commitments from their respective commitments from their respective organization and the mentor and mentee!organization and the mentor and mentee!

MentoringMentoringMentoring is a one-on-one learning relationship Mentoring is a one-on-one learning relationship between two people; i.e., a teacher (mentor) and between two people; i.e., a teacher (mentor) and student (mentee) that gives the mentor the student (mentee) that gives the mentor the opportunity to share professional and personal opportunity to share professional and personal skills and experience, so the student can acquire skills and experience, so the student can acquire specific skills to make them a more valued and specific skills to make them a more valued and productive professional and person. productive professional and person.

Mentoring is also a valuable “low cost” way to Mentoring is also a valuable “low cost” way to empower industrial security personnel to perform empower industrial security personnel to perform at much higher skill levels.at much higher skill levels.

“If you do what you always have done, you will get what you have always got”Unknown

What Is A Mentor?What Is A Mentor?

A mentor is an industrial security A mentor is an industrial security professional who possesses sufficient professional who possesses sufficient experience and knowledge in the experience and knowledge in the appropriate topic areas to help the appropriate topic areas to help the mentee. mentee.

No one person can effectively mentor No one person can effectively mentor everyone. Mentors must be matched everyone. Mentors must be matched to the mentee with care and to the mentee with care and attention to the mentee’s needs.attention to the mentee’s needs.

What Does A Mentor Bring To What Does A Mentor Bring To The Learning Environment?The Learning Environment?

Technical knowledge, core skills, and abilitiesTechnical knowledge, core skills, and abilities

Experiences related to the goals and objectives established Experiences related to the goals and objectives established by the mentor and menteeby the mentor and mentee

Ability to help the mentee establish career goals and Ability to help the mentee establish career goals and objectives for not only their mentor-mentee relationship but objectives for not only their mentor-mentee relationship but also for both their personal life and professional careersalso for both their personal life and professional careers

Networking skills and professional contactsNetworking skills and professional contacts

Advice and assistance on how to formulate plans to aid the Advice and assistance on how to formulate plans to aid the mentee’s career mobility and developmentmentee’s career mobility and development

Perspective and context, which are critical to solving tough Perspective and context, which are critical to solving tough issuesissues

Skills A Mentor Must HaveSkills A Mentor Must HaveNot only must a mentor have the security skills to Not only must a mentor have the security skills to help, but also they need communication, help, but also they need communication, coaching, and social skills.coaching, and social skills.

Leadership and management skills, which include Leadership and management skills, which include budgeting, prioritizing, problem solving, and budgeting, prioritizing, problem solving, and counseling, are essential. The level of these skill counseling, are essential. The level of these skill requirements will vary with the mentee.requirements will vary with the mentee.

Being well connected within the organization is Being well connected within the organization is also extremely useful.also extremely useful.

Be willing to comply with Mentoring Program Be willing to comply with Mentoring Program policy.policy.

What Makes A Good Mentor?What Makes A Good Mentor?

Mature interpersonal skillsMature interpersonal skills

Strong knowledge base and technical skillsStrong knowledge base and technical skills

Track record of successTrack record of success

Commitment to developing othersCommitment to developing others

Patience and self-confidencePatience and self-confidence

EnthusiasmEnthusiasm

CharismaCharisma

Supervisory skills (if working to develop Supervisory skills (if working to develop leadership skills)leadership skills)

Mentor relationships can be productive regardless of the job level of the mentor

What Does the Mentor Get What Does the Mentor Get From the Program?From the Program?

Increased professional knowledge because Increased professional knowledge because teaching and coaching others normally leads us teaching and coaching others normally leads us to do research and to remember detailsto do research and to remember details

Improved planning, interpersonal, and Improved planning, interpersonal, and communications skillscommunications skills

Improved management and leadership skills Improved management and leadership skills because you get better at what you practicebecause you get better at what you practice

Knowledge of best practices, compliance issues, Knowledge of best practices, compliance issues, and corrective actions or security-related issues and corrective actions or security-related issues from their menteesfrom their mentees

What Does The Mentor Get What Does The Mentor Get From The Program? (cont)From The Program? (cont)

Opportunities to test new security and leadership Opportunities to test new security and leadership ideasideas

Improved social skills Improved social skills

Satisfaction from helping someone develop Satisfaction from helping someone develop personally and professionallypersonally and professionally

Interaction with a person who has a fresh Interaction with a person who has a fresh perspective on security—you learn, tooperspective on security—you learn, too

Reduced stressed because helping others makes Reduced stressed because helping others makes us feel good about ourselvesus feel good about ourselves

Renewed enthusiasm for their job (at least we Renewed enthusiasm for their job (at least we hope so)hope so)

What Is A Mentee?What Is A Mentee?

A mentee is an individual who is A mentee is an individual who is looking for a trusted and more looking for a trusted and more experienced industrial security experienced industrial security professional from whom they can professional from whom they can acquire knowledge, advice, and acquire knowledge, advice, and counsel that is not normally available counsel that is not normally available to them.to them.

What Makes A Good Mentee?What Makes A Good Mentee?A willingness to do the work required by the A willingness to do the work required by the mentormentor

A desire to learn everything they can from their A desire to learn everything they can from their mentormentor

A realistic expectation of the outcome of their A realistic expectation of the outcome of their mentoring relationshipmentoring relationship

A desire to collaborate and effectively A desire to collaborate and effectively communicate with the mentor openly and communicate with the mentor openly and honestlyhonestly

A desire to accept all challenges offered by the A desire to accept all challenges offered by the mentormentor

What Does A Mentee Get From What Does A Mentee Get From The Program?The Program?

Improved social and communications skillsImproved social and communications skills Increased productivity and efficiencyIncreased productivity and efficiency Improved understanding of management and Improved understanding of management and

ability to manage and leadability to manage and lead Knowledge that they had the opportunity to Knowledge that they had the opportunity to

ask tough questions, to get honest answers ask tough questions, to get honest answers and to have received one-on-one feedbackand to have received one-on-one feedback

Strengthened personal and professional self-Strengthened personal and professional self-confidenceconfidence

What Does A Mentee Get From What Does A Mentee Get From The Program?The Program?

Increased knowledge of core security skills Increased knowledge of core security skills A better understanding of the “BIG PICTURE” A better understanding of the “BIG PICTURE”

about the security profession and how they fit about the security profession and how they fit as part of a security teamas part of a security team

Increased potential for career mobility, growth, Increased potential for career mobility, growth, and advancementand advancement

Discovery of how a supportive learning Discovery of how a supportive learning environment helps professional developmentenvironment helps professional development

Improved networking skills and new points of Improved networking skills and new points of contact in the security communitycontact in the security community

Improved professional self-confidenceImproved professional self-confidence

How To Start A Mentoring How To Start A Mentoring ProgramProgram

The local Chapter Chairs and Chapter Officers The local Chapter Chairs and Chapter Officers should determine if they want to participate in should determine if they want to participate in the Mentor Programthe Mentor Program– They must commit to supporting the program, their They must commit to supporting the program, their

mentors and menteesmentors and mentees

The Chapter Officers should create a Mentoring The Chapter Officers should create a Mentoring Committee and select a person to chair this Committee and select a person to chair this committeecommitteeThe Mentor Committee Chair should contact their The Mentor Committee Chair should contact their local DSS Field Office and ISRlocal DSS Field Office and ISR– Explain the programExplain the program– Assure DSS that we are not detracting from their FSO Assure DSS that we are not detracting from their FSO

Course or other in-residence or correspondence trainingCourse or other in-residence or correspondence training

How To Start A Mentoring How To Start A Mentoring Program (cont)Program (cont)

Ask DSS to recommend local security Ask DSS to recommend local security professionals that they consider to professionals that they consider to be SMEsbe SMEs

The Chapter Mentor Committee Chair The Chapter Mentor Committee Chair should discuss the Mentor Program should discuss the Mentor Program with the chapter members and solicit with the chapter members and solicit their supporttheir support

How To Start A Mentoring How To Start A Mentoring Program (cont)Program (cont)

Develop a list of Subject Matter Experts (SME) in Develop a list of Subject Matter Experts (SME) in your Chapter versed in:your Chapter versed in:– NISPOMNISPOM– DCIDsDCIDs– COMSECCOMSEC– CounterintelligenceCounterintelligence– EtcEtc

Based on the SME list contact the SMEs and Based on the SME list contact the SMEs and determine if they would like to be a mentordetermine if they would like to be a mentor

How To Start A Mentoring How To Start A Mentoring Program (cont)Program (cont)

Determine if there are chapter members who Determine if there are chapter members who want to participate in the program as a mentee want to participate in the program as a mentee and what area of industrial security in which they and what area of industrial security in which they want to become more well versedwant to become more well versed

Match the mentor and mentee’s skills and desiresMatch the mentor and mentee’s skills and desires

Introduce the mentor or SME to the mentee Introduce the mentor or SME to the mentee

If they agree to participate in the program, have If they agree to participate in the program, have them accomplish the training and appropriate them accomplish the training and appropriate formsforms

How To Start A Mentoring How To Start A Mentoring Program (cont)Program (cont)

The Mentor Committee Chair will The Mentor Committee Chair will provide a list of chapter SMEs to the provide a list of chapter SMEs to the Mentor Committee ChairMentor Committee Chair– SME must agree to be on the national SME must agree to be on the national

listlist– This facilitates the creation of a national This facilitates the creation of a national

SME list which will be made available to SME list which will be made available to all the Chapter Mentor Committee all the Chapter Mentor Committee ChairsChairs

How Does A Member Volunteer How Does A Member Volunteer To Be A Mentor/Mentee?To Be A Mentor/Mentee?

Contact your Chapter Chair and Contact your Chapter Chair and volunteervolunteer

Complete the mentor/mentee Complete the mentor/mentee training/briefingtraining/briefing

Sign the Mentor/Mentee Affirmation Sign the Mentor/Mentee Affirmation FormForm

The First MeetingThe First MeetingShare information on yourselvesShare information on yourselves

– Identifies the desired goals/results of the Identifies the desired goals/results of the partnershippartnership

– Confirms the mentor can meet the Confirms the mentor can meet the mentees needsmentees needs

– ““Breaks the ice”Breaks the ice”

Discuss schedulesDiscuss schedules“Never mistake motion for action”

Ernest Hemingway

The First Meeting (cont)The First Meeting (cont)

Establish the goals and ground rules of the Establish the goals and ground rules of the mentoring relationship; i.e. The Do’s and mentoring relationship; i.e. The Do’s and Don’tsDon’ts

Establish milestones to track the learning Establish milestones to track the learning processprocess

Determine if the mentoring relationship is Determine if the mentoring relationship is “long or short term”“long or short term”

Make sure the mentor and mentee are Make sure the mentor and mentee are compatiblecompatible

REMEMBER THAT MENTORING IS A QUEST FOR KNOWLEDGEREMEMBER THAT MENTORING IS A QUEST FOR KNOWLEDGE

The First Meeting (cont)The First Meeting (cont)The mentor and mentee should establish The mentor and mentee should establish guidelines and an agreement that coversguidelines and an agreement that covers

– HonestyHonesty– RegularityRegularity– AvailabilityAvailability– AffirmationAffirmation– AccountabilityAccountability– FeedbackFeedback– Bringing the process to its conclusionBringing the process to its conclusion

The First Meeting (cont)The First Meeting (cont)Agree to be in contact with each other Agree to be in contact with each other until you accomplish your goal viauntil you accomplish your goal via

– E-mailE-mail– In-house visitsIn-house visits– Telephone contactTelephone contact

Determine how often your contact will beDetermine how often your contact will be– Weekly, monthly, etcWeekly, monthly, etc

Agree to be a good listener and Agree to be a good listener and communicatorcommunicator

The First Meeting (cont)The First Meeting (cont)

Agree to be understanding of each others Agree to be understanding of each others point of viewpoint of view

– Everyone has all has different Everyone has all has different experiences and filters that we think are experiences and filters that we think are importantimportant

Talk about using practical experiences and Talk about using practical experiences and homework as a learning toolhomework as a learning tool

Subsequent Mentoring Subsequent Mentoring SessionsSessions

The mentor and mentee should always be The mentor and mentee should always be on time and prepared to discuss the on time and prepared to discuss the objectives of the sessionobjectives of the session

Meetings should be conducted in a space Meetings should be conducted in a space conducive to learningconducive to learning

At the end of the session agree on the At the end of the session agree on the next sessions objectivesnext sessions objectives

Be prepared to discuss if their partnership Be prepared to discuss if their partnership is meeting the mentees expectationsis meeting the mentees expectations

Closing A Mentoring Closing A Mentoring PartnershipPartnership

Mentors and mentees must know when the Mentors and mentees must know when the transfer of knowledge is completetransfer of knowledge is complete– Is the program still “Value added?”Is the program still “Value added?”– Mentee must ask “Do I get it?”Mentee must ask “Do I get it?”

Mentor and mentee must be honest and evaluate Mentor and mentee must be honest and evaluate their relationshiptheir relationship

See if there are other See if there are other NEWNEW things that the things that the mentee wants to learnmentee wants to learn– Can the mentor provide the knowledge?Can the mentor provide the knowledge?

If not determine if there is another SME who canIf not determine if there is another SME who can– Begin a new mentor learning experienceBegin a new mentor learning experience

Periodic Evaluation By The Periodic Evaluation By The Mentoring CommitteeMentoring Committee

The Chapter Mentoring Committee Chair should The Chapter Mentoring Committee Chair should conduct a periodic evaluation of the conduct a periodic evaluation of the mentor/mentee partnership sponsored by the mentor/mentee partnership sponsored by the chapter. They will evaluate: chapter. They will evaluate: – Do the mentor and mentee submit a periodic evaluation Do the mentor and mentee submit a periodic evaluation

of their program to determine if they are meeting their of their program to determine if they are meeting their established goals, objectives, and timelines?established goals, objectives, and timelines?

– If their efforts are not meeting their objectives, did they If their efforts are not meeting their objectives, did they determine why not and what can they do to get back on determine why not and what can they do to get back on track?track?

– Is the mentor providing the core knowledge and Is the mentor providing the core knowledge and guidance to the mentee that is required to meet guidance to the mentee that is required to meet program objectives?program objectives?

Periodic Evaluation By The Periodic Evaluation By The Mentoring Committee (cont)Mentoring Committee (cont)

Is the mentee doing everything to make the Is the mentee doing everything to make the mentoring relationship successful?mentoring relationship successful?

Is there a need to use different reference materials?Is there a need to use different reference materials?

Is there a need to get individuals with more Is there a need to get individuals with more expertise in a subject (SMEs) to help the learning expertise in a subject (SMEs) to help the learning experience?experience?

Is the meeting schedule satisfactory or are Is the meeting schedule satisfactory or are more/less meeting requirementsmore/less meeting requirements

Mentor Program Evaluation Mentor Program Evaluation ProcessProcess

When a mentor/mentee relationship comes to a When a mentor/mentee relationship comes to a close, the Chapter Mentor Committee Chair and close, the Chapter Mentor Committee Chair and other chapter officers should evaluate the other chapter officers should evaluate the relationshiprelationship– Determine if the goals and objectives of the Determine if the goals and objectives of the

mentor/mentee have been metmentor/mentee have been met– Were there any problems Were there any problems – Would the mentee recommend their mentor to continue Would the mentee recommend their mentor to continue

with the programwith the program– Would the mentor recommend the mentee to continue Would the mentor recommend the mentee to continue

to participate in the programto participate in the program

Tips For SuccessTips For SuccessYou can use “war stories” to get a point You can use “war stories” to get a point

acrossacross– Lets them learn from your successes and Lets them learn from your successes and

mistakesmistakes

Learn about the mentee’s companyLearn about the mentee’s company– You can expose the mentee to new You can expose the mentee to new

experiences, contacts, that their current experiences, contacts, that their current position may not provideposition may not provide

Don’t expect life altering breakthroughs, Don’t expect life altering breakthroughs, but, small noticeable changes in their level but, small noticeable changes in their level of knowledgeof knowledge

Tips For Success (cont)Tips For Success (cont)

Make the first session a successMake the first session a success

– Break the iceBreak the ice– Be organizedBe organized– This is a mentor-driven meetingThis is a mentor-driven meeting– Look at the “BIG” pictureLook at the “BIG” picture

Consider using other SMEs to help re-Consider using other SMEs to help re-enforce what you are teachingenforce what you are teaching

Tips For Success (cont)Tips For Success (cont)Don’t be afraid to assign homeworkDon’t be afraid to assign homework

Produce a written development plan to Produce a written development plan to track the mentees progresstrack the mentees progress

– Not a complicated documentNot a complicated document

If you can’t measure it….you didn’t understand itLord Kelvin

ConclusionConclusion

Mentoring can be a great benefit if the Mentoring can be a great benefit if the mentor and mentee are fully engagedmentor and mentee are fully engaged

Increases the professionalism of the NCMS Increases the professionalism of the NCMS membershipmembership

Provides our membership with a positive Provides our membership with a positive learning experience that can enhance our learning experience that can enhance our members careers and lifetime earning members careers and lifetime earning power power