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THE NATURE CONSERVANCY
Using the REM Model to Drive Learning in Compliance Training
Presented by:
Charlotte D. Young, Chief Ethics & Compliance Officer, The Nature Conservancy
Grace C. Wu de Plaza, Deputy Ethics & Compliance Officer, The Nature Conservancy
Chanda Carpenter, Learning Manager, Technology Learning Center, The Nature Conservancy
THE NATURE CONSERVANCY
REM
elevant
motional
emorable
THE NATURE CONSERVANCY
THE NATURE CONSERVANCY
The Nature Conservancy is the largest, most innovative science‐driven multi‐channel conservation organization in the world.
Our mission is to conserve the lands and waters upon which all life depends.
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50u.s.statechapters
activemembers1mm+
countries35 120MM
acresoflandprotected
3,700/
550employees/scientists
5,000rivermilesprotected 1,400
preservesmanaged
100Marineconservationprojectsin21countries&allU.S.coastalstates
THE NATURE CONSERVANCY
Science Behind Learning
The Power of Storytelling in eLearning, Jennifer NeibertHow to Engage Learners with Scenario-based Learning, Hans Kövi, Kasper Spiro
THE NATURE CONSERVANCY
Motivate?Assess?
Provide Ongoing Support?
Engage?
Retain Knowledge?
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THE NATURE CONSERVANCY
Apply “R” at TNC
What they want What you have seen What you know
THE NATURE CONSERVANCY
“R” Tips/Tricks
Polls Data Common Sense & Risk
THE NATURE CONSERVANCY
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THE NATURE CONSERVANCY
Learning ModuleContracting at TNC (A La Carte)
Travel and Expense Reporting at TNC (A La Carte)
Travel and Expense Reporting at TNC (A La Carte)
HR Administration: What Employees Should Know Whether Working from Home or Out of the Country (A La Carte)
Working and Driving at TNC (A La Carte)
Organization TNC TNC TNC TNC TNC
Total # of Users Who Have Accessed the Module (English) 1374 1156 1156 997 1070
Total # of Users Who Have Accessed the Module (Spanish) 76 63 63 54 29
Total # of Users Who Have Accessed the Module (Portuguese) 54 26 26 39 11
Total # of Users Who Have Accessed the Module (Chinese) 24 21 21 19 5
Total # of Users Who Have Accessed the Module (Indonesian) 40 26 26 34 11
TOTAL 1568 1292 1292 1143 1126
THE NATURE CONSERVANCY
Applying “E” at TNC
Why Storytelling?
THE NATURE CONSERVANCY
“E” Tips/Tricks
Character Location Conflict Resolution
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THE NATURE CONSERVANCY
THE NATURE CONSERVANCY
Interactive
Applying “M” at TNC
Immediate Feedback Delivery
THE NATURE CONSERVANCY
“M” Tips/Tricks
Paper Audio Visual Video
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THE NATURE CONSERVANCY
THE NATURE CONSERVANCY
THE NATURE CONSERVANCY
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THE NATURE CONSERVANCY
THE NATURE CONSERVANCY
THE NATURE CONSERVANCY
Life Cycle
CONCEPTUALIZE
DRAFITIZE
SOCIALIZE
INCENTIVIZE
MEMORIALIZE
Who are you training?
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THE NATURE CONSERVANCY
Charlotte D. Young, Chief Ethics &
Compliance Officer
Grace C. Wu de Plaza, Deputy
Ethics & Compliance Officer
Chanda Carpenter,
Learning Manager
QUESTIONS?
© Robyn Gianni