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THE MOST INNOVATIVE COMPANIES 2009

THE MOST INNOVATIVE COMPANIES 2009

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Page 1: THE MOST INNOVATIVE COMPANIES  2009

THE MOST INNOVATIVE

COMPANIES 2009

Page 2: THE MOST INNOVATIVE COMPANIES  2009

The State of InnovationNot so long ago, innovation was a must-do priority for business. Now research and development might seem

more like vacation homes and new cars—luxuries that will have to wait for better times. In an annual survey of top executives by Boston Consulting Group, which provides

the foundation of BusinessWeek's Most Innovative Companies list, more respondents said that innovation

spending will be flat or down than since the ranking began in 2005. But recession and market meltdown aside, many on the 2009 ranking are finding ways to

forge ahead.

Page 3: THE MOST INNOVATIVE COMPANIES  2009

No. 50: ROYAL DUTCH SHELL

With revenue of $458.4 billion in 2008, Royal Dutch Shell might behave as if money were

no object. But it is a big believer in cost-cutting from new technology. At offshore sites, for instance, Shell uses unmanned platforms

powered by wind and solar energy.

Page 4: THE MOST INNOVATIVE COMPANIES  2009

No. 49: TARGET

As consumers go back to basics, Target has struggled. To adjust to the times, the discount retailer is testing a prototype store with more

grocery and drugstore items. Meanwhile, Target is protecting its cheap-chic cachet with limited-

run offerings.

Page 5: THE MOST INNOVATIVE COMPANIES  2009

No. 48: FIAT

Stylish, fuel-efficient models such as the Bravo and Punto could soon appear in U.S. showrooms, thanks to Fiat's new partnership with Chrysler. Forget the "Fix It Again, Tony"

jokes: Quality has dramatically improved.

Page 6: THE MOST INNOVATIVE COMPANIES  2009

No. 47: JPMORGAN CHASE

CEO Jamie Dimon has a big thing for technology. After whipping the bank's IT

system into shape, Dimon has been moving more money toward paperless products and

services. One example: envelope-free deposits at all the bank's ATMs.

Page 7: THE MOST INNOVATIVE COMPANIES  2009

No. 46: LENOVOSleek and functional, Lenovo computers

stand out among the rest from China. And by understanding the needs of China's vastly diverse consumers, Lenovo has become a leading seller to Net-savvy urban youth as

well as penny-pinching farmers.

Page 8: THE MOST INNOVATIVE COMPANIES  2009

No. 45: SOUTHWESTERNThe carrier made flying affordable for the

masses, thanks to a hyper-efficient ability to squeeze more flights out of each plane every

day. Southwest is now redesigning airport gates to streamline boarding.

Page 9: THE MOST INNOVATIVE COMPANIES  2009

No. 44: JOHNSON & JOHNSON

Johnson & Johnson is as innovative in how its runs its businesses as it is in product

development. The health-care conglomerate buys operating companies and then gives

them considerable independence.

Page 10: THE MOST INNOVATIVE COMPANIES  2009

No. 43: NIKEKnown for design, the athletic shoe and apparel maker is now refashioning its

supply chain and stores. CEO Mark Parker says the restructuring could reduce Nike's 35,000-person workforce by 4%. But will jocks still pay three figures for a pair of

sneaks?

Page 11: THE MOST INNOVATIVE COMPANIES  2009

No. 42: BANCO SANTANDER

The Spanish bank, which has made an art form from cross-selling financial products to its huge base of retail customers worldwide, now has its sights on U.S. expansion, through its acquisition

of S&L Sovereign Bank.

Page 12: THE MOST INNOVATIVE COMPANIES  2009

No. 41: 3MThe creator of Post-it Notes and Scotch Tape has been scoring more recently in industrial

markets. Its expertise in adhesives, films, and weatherproofing came together in a new

product that protects the backside of solar panels.

Page 13: THE MOST INNOVATIVE COMPANIES  2009

No. 40: FACEBOOKWith over 200 million users, the world's

largest social networking site continues to focus on growing its population, not its

profits, and that means new features and new partners like CNN and Hulu.

Page 14: THE MOST INNOVATIVE COMPANIES  2009

No. 39: IBERDROLAThrough a string of acquisitions, this

Spanish utility has become the world's biggest wind-power company, operating

turbine farms from the U.S. Pacific Northwest to the Baltics and the Greek islands. Next up are projects in Mexico

and Hungary.

Page 15: THE MOST INNOVATIVE COMPANIES  2009

No. 38: NESTLÉThe world's biggest food company keeps

rolling out new products, such as Nespresso coffee pods, thanks to a double-digit increase

in R&D spending. It's also feasting on healthier profit margins after a top-to-bottom global

reorganization.

Page 16: THE MOST INNOVATIVE COMPANIES  2009

No. 37: EXXON MOBILExxon Mobil is famously tight-lipped about

what's going on in the lab, but CEO Rex Tillerson says projects include work on carbon

sequestration that could reduce greenhouse gas emissions from burning coal and a technology

for much-improved car mileage.

Page 17: THE MOST INNOVATIVE COMPANIES  2009

No. 36: HSBC HOLDINGS

Thanks to its wide reach in emerging markets—HSBC does business in 83 countries—the London-based bank soared in 2008. Its foray

into subprime loans in the U.S., though, showed the peril of pushing too far.

Page 18: THE MOST INNOVATIVE COMPANIES  2009

No. 35: ARCELORMITTAL

CEO Lakshmi Mittal blazed a trail as he assembled the first truly global

steelmaker. But even a lean structure and low-cost mills aren't enough to

offset a plunge in industrial output and steel prices.

Page 19: THE MOST INNOVATIVE COMPANIES  2009

No. 34: VIRGINIts roots may be planes, trains, and music, but Virgin's future encompasses everything from biofuel to space tourism. Virgin's edge

across its businesses is a relentless focus on wowing customers and its marketing

panache.

Page 20: THE MOST INNOVATIVE COMPANIES  2009

No. 33: INTELThe chipmaker set the computer industry

on its ear with its low-cost, low-power Atom processor for discount-priced, Web-centric

machines called netbooks. Now Intel is taking aim at consumer electronics and

mobile devices.

Page 21: THE MOST INNOVATIVE COMPANIES  2009

No. 32: CISCO SYSTEMS

Cisco came to its networking industry dominance mostly by grabbing market share during downturns. It is poised to score again:

The company has more than $30 billion in cash for acquisitions.

Page 22: THE MOST INNOVATIVE COMPANIES  2009

No. 31: FORD MOTOR

Ford is swiftly bringing new electric and hybrid vehicles to market, while also delivering a new generation of

smaller engines that save big on gas while not sacrificing horsepower.

Page 23: THE MOST INNOVATIVE COMPANIES  2009

No. 30: VERIZON COMMUNICATIONSCustomers rank Verizon as the best

wireless network in the U.S. To offer faster service, the company is rolling out Internet broadband and TV services, followed by a fourth-generation wireless network in 2010.

Page 24: THE MOST INNOVATIVE COMPANIES  2009

No. 29: DAIMLERThe German carmaker was caught off guard by a shift to smaller SUVs. But in a display of

design and engineering prowess, Daimler used components from the Mercedes C-Class sedan to produce the elegant new

GLK sport-ute in record time.

Page 25: THE MOST INNOVATIVE COMPANIES  2009

No. 28: TELEFÓNICAThe Spanish phone company is reaping

rewards from smart and timely dealmaking, including acquisitions in Latin America and

an agreement to distribute Apple's iPhone in 16 countries in Europe.

Page 26: THE MOST INNOVATIVE COMPANIES  2009

No. 27: LGTo turn itself into a trendsetter, LG has

poached top talent from the likes of IBM, Hewlett-Packard, Pfizer, and Procter &

Gamble. High on the new team's agenda: standardizing the hodgepodge of processes and systems that LG has developed around

the world.

Page 27: THE MOST INNOVATIVE COMPANIES  2009

No. 26: INFOSYS TECHNOLOGIES

Of all of India's IT giants, the tech-services outsourcer has been the most conservative

when it comes to acquisitions, giving it plenty of cash to spend now if it chooses.

Page 28: THE MOST INNOVATIVE COMPANIES  2009

No. 25: VODAFONESpurred by the rapid growth of Internet apps

for mobile devices, the world's largest wireless company is reaching out to new

partners and finding that open innovation can help it create services and markets faster

than it could on its own.

Page 29: THE MOST INNOVATIVE COMPANIES  2009

No. 24: COCA-COLAOnce criticized as dull, Coca-Cola now sells more than 2,800 products globally, with such additions as ready-to-drink canned coffee and

a pomegranate/passion fruit tea. Diet soda Coca-Cola Zero had 36% volume growth in

2008.

Page 30: THE MOST INNOVATIVE COMPANIES  2009

No. 23: AT&TWith its Apple iPhone deal, AT&T is the envy

of wireless telecom. A Starbucks venture makes it the biggest U.S. provider of Wi-Fi

hotspots. Its focus now: smartphones, digital cameras, and netbooks to link the Web to

mobile users anywhere.

Page 31: THE MOST INNOVATIVE COMPANIES  2009

No. 22: HONDA MOTORLike all carmakers, Honda is hurting, but its

commitment to eco-tech remains. The battery for its Insight is now more efficient, cutting the

cost of the gas-electric system by 40% and allowing Honda to offer an affordable Prius

rival.

Page 32: THE MOST INNOVATIVE COMPANIES  2009

No. 21: WALT DISNEYUnder tech-savvy CEO Bob Iger, Disney has become a first mover, streamlining its studio

and using iTunes to show its movies. Disney.com now features a Fairies avatar game, a favorite of girls. Next up: an XD

channel for teen boys.

Page 33: THE MOST INNOVATIVE COMPANIES  2009

No. 20: BMWInnovation is easier if you still have cash for R&D. CEO Norbert Reithofer began slashing costs well before the recession fully hit. Now the Munich-based carmaker has the luxury

to invest in new technologies such as electric vehicles.

Page 34: THE MOST INNOVATIVE COMPANIES  2009

No. 19: McDONALD'SA half-century after Ray Kroc opened his first

McDonald's, you can still order a cheeseburger and fries for a buck each. Yet

as tastes change, Mickey D's updates everything from its interiors to its menu.

Premium coffee, anyone?

Page 35: THE MOST INNOVATIVE COMPANIES  2009

No. 18: VOLKSWAGENVolkswagen has gained on other carmakers

with affordable options such as electronic parking assistance for mid-priced vehicles. With eight other brands, including Audi, it's No. 1 in Europe but barely a blip in the U.S.

Page 36: THE MOST INNOVATIVE COMPANIES  2009

No. 17: GENERAL ELECTRIC

The $183 billion conglomerate's financial unit has been battered, but GE is doubling down on R&D in emerging markets, with a new lab in Bangalore. GE also is "trickling

up" products designed for the Third World to markets like the U.S.

Page 37: THE MOST INNOVATIVE COMPANIES  2009

No. 16: SAMSUNG ELECTRONICS

Despite falling consumer electronics sales, Samsung spends billions of dollars on R&D to roll out ever-faster memory chips and head-turning flat-screen TVs. The rising star also runs one of the industry's best supply-chain

systems.

Page 38: THE MOST INNOVATIVE COMPANIES  2009

No. 15: RELIANCE INDUSTRIES

The $35 billion oil-and-gas company is known for executing world-scale projects frugally and on time. Reliance also enjoys

huge profits: It refines the lowest-grade crude oil to earn fatter margins than rivals

like Shell and Chevron.

Page 39: THE MOST INNOVATIVE COMPANIES  2009

No. 14: SONYAfter a management reorganization in

February, Sony is directing its core consumer electronics divisions to model

themselves on the PlayStation unit, which began with video games but now has movies, music, and social networking

Page 40: THE MOST INNOVATIVE COMPANIES  2009

No. 13: TATATata can still dazzle, even if its takeovers since

2007 of steelmaker Corus and Jaguar Land Rover look ill-timed now. After making Asia's

fastest supercomputer, the $85 billion company just launched a $2,000 minicar, the Nano.

Page 41: THE MOST INNOVATIVE COMPANIES  2009

No. 12: PROCTER & GAMBLE

P&G stresses what CEO A.G. Lafley calls game-changing innovation, investing more than $2.2

billion in 2008 in consumer-focused improvements—beyond that of any competitor.

No wonder than most of P&G's brands are category leaders.

Page 42: THE MOST INNOVATIVE COMPANIES  2009

No. 11: AMAZON.COMOnce chided for his R&D spending, CEO Jeff

Bezos has turned Amazon into a hyperefficient online mall known for its

discounts and service. It also leads in cloud computing and e-books, thanks to its Kindle

reader.

Page 43: THE MOST INNOVATIVE COMPANIES  2009

No. 10: WAL-MART STORES

Wal-Mart's supply-chain knowhow has helped it lower prices. Now the discounter is using technology to pioneer digital health-record

systems, energy-efficient stores, and a social networking platform dubbed "elevenmoms."

Page 44: THE MOST INNOVATIVE COMPANIES  2009

No. 9: NOKIAAfter the iPhone stole share among high-end devices, Finnish mobile-handset maker Nokia

quickly replied with a line of touchscreen products that's selling well in Europe and

Asia, allowing it to remain the world leader in cell phones.

Page 45: THE MOST INNOVATIVE COMPANIES  2009

No. 8: RESEARCH IN MOTION

With shipments of BlackBerrys up 85% in 2008, RIM is champs in wireless e-mail.

Opening a new front in its rivalry with Apple, RIM just launched its own app store where thumbers can buy outside software for their

devices.

Page 46: THE MOST INNOVATIVE COMPANIES  2009

No. 7: HEWLETT-PACKARD

Tech's foremost cost-cutter, CEO Mark Hurd has helped focus HP's research labs.

The printer, PC, and services units get more from R&D, as two-thirds of that

budget goes to practical advances such as touchscreens.

Page 47: THE MOST INNOVATIVE COMPANIES  2009

No. 6: IBMPositioning itself for the future, IBM is focusing on the "Smart Planet"—how

sensors, data analysis, computers, and networks can be joined to improve the

performance of everything from transportation systems to electrical grids.

Page 48: THE MOST INNOVATIVE COMPANIES  2009

No. 5: NINTENDOMario the plumber has been a fixture in

Nintendo video games for decades. But the company regularly updates the franchise with

new titles. Its Wii broadens video games' appeal by making them easy for people of all

ages to play.

Page 49: THE MOST INNOVATIVE COMPANIES  2009

No. 4: MICROSOFTDespite powerful rivals, the software giant

keeps on swinging. Although its plan to buy Yahoo! was scuttled, Microsoft

unveiled a slew of "cloud" offerings so Windows operating system users can meld their PCs more easily with the

Internet.

Page 50: THE MOST INNOVATIVE COMPANIES  2009

No. 3: TOYOTA MOTORPriding itself as the green leader among

carmakers, Toyota will roll out a roomier Prius this spring. Getting 50 mpg, the new model is more powerful and has solar-powered AC to keep the interior cool when the car is parked

outside.

Page 51: THE MOST INNOVATIVE COMPANIES  2009

No. 2: GOOGLEAlthough it dialed back as business slowed,

the search giant keeps pumping out new services such as Google Voice, which lets you

have one number for all your phones, and a way to target ads based on Web-browsing

behavior.

Page 52: THE MOST INNOVATIVE COMPANIES  2009

No. 1: APPLEApple polished its revolutionary image in

2008 with its online iPhone App Store. While its Mac and iPod expand share, success in the supposedly mature cell-phone market is one of the greatest achievements of CEO

Steve Jobs