The Medline Difference

Presented to: RRHA Joint Ventures Corporation

August 6 , 2015

A Century of Strength and Stability

1st GenerationA.L. Mills 1910 – 1924

2nd GenerationIrving Mills 1924 – 1961

3rd GenerationJim and Jon Mills 1961 – 1997

4th GenerationCharlie and Andy Mills, Jim Abrams1997 – Today

Medline Today$7.1B Sales

48+Years of consecutive growth

1,200 Dedicated field reps

12,000Employees

$0Debt

3

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

$600 $685 $780 $880 $1,000 $1,125$1,270

$1,450$1,600

$1,900$2,170

$2,500$2,840

$3,200

$3,600

$4,000

$4,675

$5,100

$6,000

$7,100

Sales (in millions)

444

*Sales Breakdown

Medline Sales $7.1 Billion Acute Care Sales $5.08 Billion

Long-Term Care$1.07 Billion

Acute Care$5.08 Billion

Prime Vendor Distribution$3.8 Billion

Surgery Centers$220 Million

$550 Million through other distributors

Medline Today

Retail $130 MillionInternational$550 Million

$540 Million through Medline Direct

Physicians Office $25 Million

Home Care$200 Million

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Our Vision and Mission

In a complex healthcare world, Medline makes it possible for our customersto achieve clinical and financial success. We do it through a personalizedapproach to listen and better understand our customers’ needs in anenvironment that tirelessly demands lower costs and better outcomes.

Because we are both a manufacturer and distributor with 1,200 direct salesreps across the continuum of care, we deliver the most robust productportfolio and patient-care solutions to help health care providers performat their very best.

Our commitment to advancing healthcare is evident in our actions todayand every day. This is who we are. This is why customers choose us as theirtrusted business partners.

Leader in Most Major Categories

Medline brand offers higher quality and lower costs

1#

Exam Gloves

Surgical Gowns

Textiles

DME

Plastics

Skin Care

Minor Procedure Kits

Incontinence Products

2#

Protective Apparel

Gauze

Bathing Systems

Surgical Procedure Trays

Drapes and Gown Packs

3#

Surgeons’ Gloves

Advanced Wound Care

What You Need − When and Where You Need It Locally-260,000 sq. ft. Brockport Warehouse

37 Distribution Centers

16 Manufacturing Sites (worldwide)

1 Tranship Center

2 Sterilizers

Detroit, MI

Lathrop, CATranship Center

San Bernardino, CA

Phoenix, AZNoble, OK

Indianapolis, IN

Oldsmar, FL

Seattle, WA

Portland, OR

Anchorage, AK

HawaiiSalt Lake City, UT

Denver, CO

Oklahoma City, OK

San Antonio, TX

Dallas, TX

Kansas City, MO

New Orleans, LA

Laredo, TX

Minneapolis, MN

Orlando, FL

Miami, FL

Prattville, AL

Memphis, TN

Alamo, TN

Louisville, KY

Cincinnati, OH

Canton, OH

Atlanta, GADouglasville, GA

Honea Path, SC

Durham, NC

Richmond, VA

Aberdeen, MD

Allentown, PA

Middletown, NY

Mansfield, MA

Danbury, CT

Puerto Rico

Chicago, IL

Redmond, CA

Serving the Entire Continuum of Care

• Help large health care systems drive consistency of care among facilities

• Save customers tens of millions through standardized supply management programs

OEM

Hospital Laundries

Wound Healing Centers

Physician’s Offices

RetailLab

Services

Hospice

Ambulatory Surgery Centers

Urgent Care

Home Health

Long Term Care

Hospitals

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Serving the Most Prominent Hospitals

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Serving the Biggest Names in Long-Term Care

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Serving the Largest Home Health Agencies and Retailers

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Serving the Largest ASC Management Groups

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An Emerging Leader in Physicians' Offices

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Largest Dedicated Sales Force in the Industry

1,200+ highly trained

reps

Personalized, responsive

service 24/7 On-staff clinicians and

specialists help with product in-services and staff education

Advancing the Health of Healthcare

• Abaqis

• COMs Daylight IQ

• Interact E-Curriculum

• Skintegrity

• Erase Cauti

• Medline University

• SmartCare

• SmartAudit

• Episodic Billing

• Medline University

Long-term Care Homecare

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abaqis Quality Management System

• Developed by Dr. Andy Kramer, CEO of Providigm, to

improve patient centered

care, choices, dignity and quality compliance.

• 37% reduction in

survey deficiencies.

• Ensuring qualityimprovement in the long term

care facilities you partner with.

Over 3,000 abaqis Customers and Growing!

What can be done with abaqis?

• Continuous Survey Readiness

• Continuous Quality Assurance

• Performance Improvement

• Hospital Readmission Tracking

• Customer Satisfaction

• Staff Satisfaction

• QAPI Readiness

Abaqis Quality Assurance Program

Abaqis customer/family satisfaction

Abaqis Risk Adjusted Readmission

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INTERACT Quality Improvement Program

▸ INTERACT is an evidence based quality improvement program shown to reduce hospital readmissions by up to 24%1 in Long Term Care

▸ Helps providers

• Safely reduce unnecessary hospital transfers

• Reduce readmissions

• Become a valuable care partner1 Ouslander et al, J Am Geriatr Soc 59:745–753, 2011

INTERACT eCurriculum

• Nation’s leading

readmission reduction program for long term care

• Developed in partnership

with Dr. Ouslander of Florida Atlantic University

• Available exclusively on Medline University

INTERACT is supported by CMS and funded by NIH grant

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INTERACT Quality Improvement Program

▸ INTERACT is an evidence based quality improvement program shown to reduce hospital readmissions by up to 24%1 in Long Term Care

▸ Helps providers

• Safely reduce unnecessary hospital transfers

• Reduce readmissions

• Become a valuable care partner1 Ouslander et al, J Am Geriatr Soc 59:745–753, 2011

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11 Modules on Medline University

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What we do....

Supply Management ProgramOur goal is to help decrease overall costs while improving financial, operational, and

clinical outcomes without compromising staff productivity.

Financial

Cost Savings Opportunities:

• Direct Manufacturer pricing

• GPO Contracts

• Supply Management Programs:– Bulk and Patient Specific ordering options– PPD and/or Episodic Billing Options

• Extended Terms and/or Consignment Program

• On demand and monthly reporting

• Collaborative Business Reviews and Action Plans

Medline University• Over 240 hours of on-line

CEU credits– Printable certificates – Educational monitoring

& tracking

• Product training programs

• Curriculum includes: – Wound and Skin Care– Continence Care– Diabetes– Respiratory– Infection Control

• Customized Clinical Education

Compass: Wound Care Prevention & Treatment Program

• The Wound Care Handbook• Wound Images CD

– For the wound care champion

• The Wound Care Pocket Guide– For the bedside nurse

• 5 Patient education brochures

Medline’s revolutionary advanced wound care educational packaging

Medline Brand Direct & Clinical Solutions

Wound & Skin Care Formulary Posters

Marketing/Educational Seminars

Pink Products Help Underserved Get Mammograms

• $1.5 million donated

to the National Breast Cancer Foundation

• 200,000+ participated

in Pink Glove Dance Video Competition

• 20 million views on YouTube

Nurses in the Medline Pink Glove Dance Competition

Thank You