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THE LLOYD’S REGISTER GROUP. Continuous improvement – the future role of classification Richard Sadler Chief Executive Officer. In-Service. Build. End of life. Life cycle. STAGE 3 Construction & Commissioning. STAGE 4 Operations. Maintenance Management. Human Element/ Training. - PowerPoint PPT Presentation
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THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009
THE LLOYD’S REGISTER GROUP
Continuous improvement – the future role of classification
Richard Sadler Chief Executive Officer
THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009
RiskManagement
MaintenanceManagement
STAGE 4 Operations
EnvironmentalManagement
SafetyManagement
Project Management
STAGE 1StrategicPlanning
STAGE 2Design
STAGE 3 Construction & Commissioning
- ISM / ISPS – ILO- Integrated Management Systems
Life-extension/ship re-cycling/scrapping
INTEGRITY
PERFORMANCE
SAFETY - Risk Management Services- Lloyd’s Register Integrator
- EP / Green Passport - CO2 Index- Energy Efficiency Services
- Planned Maintenance- Maintenance Strategy- Condition Monitoring
STAGE 5De-commissioning
Human Element/ TrainingSupporting all
the stages of a vessel’s lifecycle
Life cycle
THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009
Our stakeholdersOwners
Charterers
Bankers
Insurers
Regulators
NGOs
Media
NGOs
Owners, Builders
ME&C and Regulators Society
THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009
The elements of sustainability
• Safety / Asset integrity improvement
• Environmental improvement
• Social improvement
THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009
Social conditions
THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009
“I joined the navy…”
THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009
Continuous improvement
• Better regulation, inspection, research andknowledge management.
• Improved goalson safety and sustainability.
• Balanced stakeholder requirements of safety, reliability and cost.
THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009
Our Group at a glance
• Anticipated annual turnover $1.0bn
• 7174 employees
• 101 companies
• 278 offices in 78 countries
• Delivering services in 228 countries
• 7 months from our 250th anniversary
THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009
A model for our new business assurance system
Adapted from Harvard Business Review - Mastering the Management SystemBy Robert S. Kaplan and David P. Norton
TRANSLATETHE STRATEGY
DEVELOP THE STRATEGY
Define mission, vision and valuesConduct strategic analysisFormulate strategy
TEST AND ADAPTTHE STRATEGY
PLANOPERATIONS
MONITIORAND LEARN
Strategic PlanStrategy mapBalanced ScorecardStratEx
Execute processesand initiatives
Conduct strategic analysis
Operating PlanDashboardsBudgetsPro forma P&Ls
Define strategic objectives and themesSelect measures and targetsSelect strategic initiatives
Develop sales planPlan resource capabilityPrepare budgets
Conduct profitability analysisConduct strategy correlation analysisExamine emerging strategies
Hold strategy reviewsHold operational reviews
results
performancemetrics
results
performancemetrics
STAG
E
3STAG
E
3
STAG
E
2STAG
E
2ST
AGE
1STAG
E
1
STAG
E
5STAG
E
5
STAG
E
4STAG
E
4Improve key processes
THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009
Our stakeholdersOwners
Charterers
Bankers
Insurers
Regulators
NGOs
Media
NGOs
Owners, Builders
ME&C and Regulators Society
THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009
Beyond the model of straight-forward compliance
Necessary components
• Suitable management and management systems.• The right attitude and corporate culture.• The appropriate training and leadership models.
THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009
Incident trends
THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009
Human decisions…
THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009
Analysing the Human Element
THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009
Areas of best practice in addressing the human element
THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009
So, our role has changed…
“Excellent firms don’t believe in excellence, only in constant improvement and constant change”
Improved regulatory framework
“I am opposed to the laying down of regulation
lest the improvement of progress tomorrow is
shackled by the mistakes of today”
Greater human element understanding