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The Library Network Newsletter August 24, 2015 Page 2 - Technology Committee Meeting Minutes 5/19/2015 Page 5 - Job - IT Coordinator - Baldwin Public Library Page 7 - Job - Library Page - Wayne Public Library Page 8 - Youth Services Committee Meeting Minutes 5/8/2015 Page 13 - Job - Clerical Assistant - Bloomfield Township Public Library Page 15 - Bits And Pieces - Summer 2015 Page 16 - Job - Library Assistant/Security Services - Pontiac Public Library Page 18 - E-Content Users Group Meeting Minutes - May 7 page 1 / 1

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The Library Network Newsletter

August 24, 2015

Page 2 - Technology Committee Meeting Minutes 5/19/2015

Page 5 - Job - IT Coordinator - Baldwin Public Library

Page 7 - Job - Library Page - Wayne Public Library

Page 8 - Youth Services Committee Meeting Minutes 5/8/2015

Page 13 - Job - Clerical Assistant - Bloomfield Township Public Library

Page 15 - Bits And Pieces - Summer 2015

Page 16 - Job - Library Assistant/Security Services - Pontiac Public Library

Page 18 - E-Content Users Group Meeting Minutes - May 7

page 1 / 1

TLN Technology Committee Meeting Minutes

APPROVED Tuesday, May 19, 2015

MBM Technology Solutions – Troy, Michigan

1. Usual Business

1.1 Order and Approvals

Meeting called to order at 9:41 am

Agenda for May 19, 2015 - Approved

Minutes from April 21, 2015 – Approved

1.2 TLN Update – Angie Michelini

Firewalls and Switches: 2 more weeks to place orders.

Routers: For non-Shared System libraries, these will be delivered when Damon

and Mike come out to do the upgrade to the circuit.

Let Angie know if you will be attending the SAM and/or Envisionware

demonstrations. Both presentations include lunch.

o SAM: June 9 at Redford.

o Envisionware: June 10 at Novi.

Merit Member Conference

Tech Forum: Everything is on track.

1.3 Announcements & Upcoming Events (Library News)

Northville’s new web site goes live Wednesday AM.

2. Discussion Topics

2.1 Virtual Chat Reference

Angie asked “How is it working?”

o Michael at Northville – It doesn’t get a lot of use.

o Waterford gets some traffic on a regular basis.

o It was noted that we’re not currently on the latest version of the service.

3. Sharing Resources

3.1 Security Issues/Tech Tips/Web Sites Worth a Look

None this month

Meeting was adjourned at 9:57 am. Presentation by MBM Technologies followed

completion of meeting.

4. Presentation and Tour by Jason Goelde, Dan Arban

and Mary Ellen Rollins of MBM Technologies

In business for 30 years, the company’s primary services including installing and

maintaining hardware and software.

They also provide disaster recovery and backup services.

They manage networks for some companies.

Additional services include structured cabling and wireless networks and

associated technology like IP phones (Avaya) and cameras.

They’ve been with Konica/Minolta for 5 years for printing products.

Hardware:

For some customers, they still maintain systems that are 25 years old

including legacy systems that still run on DOS.

They have $1 million in parts inventory on site.

Managed Print Services:

At 10 printers or more, it can make sense if you are generating 1,200

copies or higher per month.

They have an enterprise app that will measure the volume of printing,

toner, etc.

With newer printer/copier/scanners, they can charge for scanning using a

Jamex box.

Key points for assessing services:

o Benchmark against others for pricing.

o Why do they prefer Konica/Minolta? Product line of the year for 4

years in a row as determined by Buyers Laboratory.

o Advantages of Konica/Minolta units:

Tablet-like display (Info Palette)

Extremely reliable with steel frame construction and

uniform appearance

Use common components that are easier to service and

maintain.

Forward-looking features:

They put scanner on top to allow single pass, dual

scan of up to 150 pages at a rate of 180 pages per

minute.

Color processor to help with photo quality at 8 bit

resolution.

Printers:

4000p and 4700p models are less than comparable HP models.

o Print at 47 pages per minute black and white.

3100p and 3300p color printers:

o Print at 32 and 35 pages per minute

The multifunction models include scanning functionality.

HP products:

They sell HP brand computers, servers, etc.

They provide the warranty support for the HP products if you purchase

them through MBM. Otherwise, your warranty support provider is

determined by HP.

HP Chrome: Unit can be attached to the back of a monitor.

HP Tablet: You can get a battery jacket that attaches to the device to

provide extended run time of up to 8 additional hours.

HP EliteBook model is very thin.

HP ProBook model is like Tough Books in design.

HP now has a portable monitor that is USB powered that is suitable for

traveling.

Next meeting: June 16, 2015 at 9:30 am

Location: Brighton District Library

Attendees

Andrea Dickson (WIXM)

Damon Dye (TLN)

Eric Hayes (ROPL)

Garrett Hungerford (SLYN)

Denise Janus (AUBN)

Michael McEvoy (NORT)

Angie Michelini (TLN)

Andrew Mutch (WATE)

Andrea Polsgrove (TLN)

Jeff Schefke (OAPK)

Michael Shereda (FARM)

Martin Smith (REDF)

Todd Von Schulze (BLOO)

Justin Walker (TLN)

Becky Willemsen (MDHT)

Virtual Attendees

1

Baldwin Public Library - Position Posting

The Baldwin Public Library is the public library of Birmingham, Beverly Hills, Bingham Farms, and Bloomfield Hills. It is a Class V library with a service population of 35,000 people and an annual operating budget of $3,100,000. Its circulation is 600,000 items a year, its gate count is 290,000, and its program attendance is 27,000. An equal opportunity employer, Baldwin seeks an IT Coordinator who is responsible for the planning, development, design, installation, maintenance and coordination of computer-based systems within the library, as well as related instruction and training. POSITION: IT Coordinator

Reports to the Library Director

HOURS: 40 hours per week—including days, nights, and weekends

RESPONSIBILITIES: Hires, trains, and supervises IT employees and performs their duties in their absence

Ensures the proper on- and off-site backup of all library data

Administers the wide area network for the library

Maintains and coordinates changes and repairs to the library’s phone system, integrated library system, security system and audiovisual equipment

Recommends, acquires, configures, and maintains all server, workstation, and peripheral hardware

Implements and maintains network security measures via hardware, software, and staff training

Installs, maintains, troubleshoots, develops and documents elements of Baldwin’s technological infrastructure

Administers public time, print, and access management system

Responsible for evaluating, selecting, and upon approval, ordering, installing, integrating, testing, and maintaining all computer hardware and software.

Works with the Library Director to develop annual and long-term technology budgets and replacement schedules

Communicates with designated vendors to identify needs and expectations for growth and expansion of services

Assists and trains staff and patrons with day to day computer questions

Sets up computer and audiovisual equipment for meetings and programs

Performs related duties as required

2

QUALIFICATIONS: Bachelor’s Degree in information systems or related field preferred

Three years of professional experience preferred

Experience with a multi-line, extension-based VOIP phone system preferred

Network certification is preferred

Awareness of new developments and trends in technology

Desire to meet and serve the public

Ability to prioritize duties and tasks, work both independently and as part of a team, and assume responsibility

Must be able to speak and understand the English language in an understandable manner in order to carry out essential functions of job

Good typing skills

Must possess ability to communicate effectively

SALARY RANGE: Range is $47,727 to $66,818/year. Starting salary is based on experience and qualifications.

BENEFITS: Health, dental and vision insurance

Short- and long-term disability

Vacation leave, sick leave, personal leave, and holidays

City of Birmingham defined-contribution retirement plan

Deferred compensation plan

PROJECTED START DATE: September 28, 2015

APPLICATION: OTHER: PROCEDURE

Cover letter, resume, list of at least three references, and application form are due by 11:59 p.m. on Wednesday, September 2, 2015. The application form is available on the library’s employment website: http://www.baldwinlib.org/get-involved/employment. Note that the application form must be filled out completely. The successful applicant will need to take a physical, pass a background check, and verify employment eligibility by completing an I-9 form. Send application to: Baldwin Public Library Attn: Paul Gillin, Administrative Assistant 300 W. Merrill St. Birmingham, MI 48009 The application can be submitted electronically to: [email protected]

Employment Opportunity

The City of Wayne is accepting applications for the following part time position:

LIBRARY PAGE

Salary: $8.15 per hour.

Responsibilities: Approximately 8- 15 hours per week. Applicant must be able to shelve

materials in proper alphabetical and Dewey Decimal sequence.

Qualifications: Must be 16 years of age or older, some evenings and Saturday hours will be

included in the normal schedule. Can work independently or as part of a team. Bending,

lifting, and pushing book carts is required.

Applications are available on line at www.ci.wayne.mi.us and at the City of Wayne City

Hall, 32101 Stellwagen Street, Wayne, MI 48184. Applications must be returned to the

personnel department and will be accepted until 4:30 pm September 3, 2015.

No faxed or emailed applications will be accepted. No resumes will be accepted without

completed application form. The city of Wayne is an Equal Opportunity Employer and

does not discriminate on the basis of race, color, national origin, sex, religion, age or

disability in employment or the provision of services.

Please Post Please Post

08/20/15 - 09/03/15 08/20/15 - 9/03/15

TLN Youth Committee Meeting

Friday, May 8, 2015 @ White Lake Township Library

Meeting called to order by Stephanie (Wixom) at 9:35 a.m.

Agenda approved:

First approval: Jessica (Romulus)

Second approval: Jody (Westland)

August minutes approved:

First approval: Jody (Westland)

Second approval: Tonja (Brandon)

Local Committee Updates

Ashley (Ferndale) discussed teen outreach panel for MLA

National Committee Updates

None

TLN Updates

Janna brought brochures and tattoos for each library to take to encourage libraries to

pass out to patrons as they sign up for the MAP Pass

Each library will receive a color MAP brochure to keep as a reference and two posters

with information about MAP

Office Nominations

Trista (Commerce) – Chair

Need Chair Elect which will take the chair’s position and helps plans the Performers

Showcase

Need Secretary which takes the minutes and creates voting ballot

All nominations must be in to Stephanie (Wixom) by June 1, 2015

Elections will be held in August

2016 Meeting Locations

January 2016: Westland

March 2016: Ferndale or Highland

May 2016: Rochester Hills

August 2016: Brandon or Lake Orion

Guest Speaker: Sherri Killins, The Campaign for Grade-Level Reading

*See attached document for additional information on guest speaker notes.

Summer Reading Show & Tell

*See attached documents for additional information, including flyers and other handouts.

Oak Park:

o Performer every week

o Alexandria’s Nature Bus grant

o MI Science Center

o Health heroes with Beaumont

o Director of Public Safety

o Mayor coming to read stories

o Reptile INC

o Super hero party at end of summer

o Do it yourself light savor

Brighton:

o Super hero workshop

o Magician

o Ring of Stell

o Miniature Motor Ways

o Super hero magnets

o Miniature comic con

Westland:

o 3D art projects

o Survival bracelets

o Tween writing workshop

o I am Sherlocked program

Waterford:

o Face painting

o Waterford Warriors (police and fire)

o Animals

o Puppet shows

o Magic show

o 12 movies in August

Highland:

o Training camp

o Crazy 8 training math

Springfield:

o A to Z authors

o Letters to soldiers

Allen Park:

o Science Alive

o Baffling Bill

o Joel Tacey

o Balloon Meister

o Cirque Amongus

o Bee guy

o Alex Thomas and Friends

Ferndale:

o Petting zoo

o Ring of Steel

Chelsea:

o 20 hours = free book

Brandon:

o Soldier donations

o Super hero training session

o Movies

o A to Z authors

o Reptile INC

o Talent show

White Lake:

o Reptile INC

o DNR storytime at park

o Music and movement

o Storybook bingo

o Concert in park with bounce house and rock climbing wall

Rochester Hills

o Doug Scheer

o Writing program

o Flying aces Frisbee

o Minute to win it super hero

o Super makers

o Coding games

Romulus:

o Carnival kick off

o Lunch with the mayor

o A2 Magic

o Miss Rosie the Storyteller

o Reptile INC

o Doug Scheer

Garden City:

o Super hero masks

o Doug Scheer

o Alex Thomas and Friends

o A to Z authors

o Exotic Zoo

o Ring of Steel

o Drummunity

Commerce:

o Cirque Amongus

o Animal Encounters

o Zeemo the Yoyo Guy

o Beverly Meyer

o Joel Tacey

o Bubble Man

o Organization for the Conservation of Bats

Wixom:

o Super hero bash with photo booth

o Derby Days

o Alex Thomas and Friends

o Acting Up

o Pump it Up

o Sync

In attendance were:

Stephanie Charlefour, Wixom

Jessica Wilhoite, Romulus

Lindsay Fricke, Garden City

Mary Ann Carr, White Lake

Tonja Brice, Brandon

Jessica Schmidt, Chelsea

Ashley Lehman, Ferndale

Brandi Swinehart, Allen Park

Lisa Murawa, Springfield Township

Brenda Dunseth, Highland Township

Cynthia Walker, Waterford

Jody Wolak, Westland

Kate Wheeler, Brighton

Charli Osborne, Oak Park

Jan Purdy, Rochester Hills

Janna Williamson, TLN

BLOOMFIELD TOWNSHIP PUBLIC LIBRARY

EMPLOYMENT OPPORTUNITY AVAILABLE POSITION TITLE: Clerical Assistant DEPARTMENT: Circulation, reporting to Assistant Department Head RESPONSIBILITIES: Direct public service: provides positive, pleasant professional

service to the public at the Circulation desk; handles money transactions; directs library visitors to appropriate public service desks. Indirect public service: assists with statistics for reporting, uses current technologies for communication, assists with department services, including assists with closing procedures for Circulation desk and assists with off-desk clerical jobs. Policy: assists in the development and implementation of library policies and procedures.

REQUIREMENTS: Minimum: High school diploma; experience working with

Windows-based computers and Point of Sale. Able to lift, push, and/or pull at least 20 pounds; able to visually review materials and discern voice and audible tones. Strong attention to detail; dependable and flexible work habits. Desire to serve the public in a positive manner. Desirable: Public library work experience.

HOURS: Part-time, 15 hours weekly, including some evenings and

weekends. WAGE & BENEFITS: $9.95 per hour APPLICATION DUE: September 4, 2015. A clerical skills test must accompany your

cover letter, resume, and application; the clerical skills test is available at the library.

TO: Careers

Bloomfield Township Public Library 1099 Lone Pine Road Bloomfield Township, MI 48302 248.642.5800 FAX: 248.642.4175 Email: [email protected]

Bloomfield Township Public Library champions the power of words to spark discovery and imagination. For more information about the library, visit our Web site: www.btpl.org

CIRCULATION CLERICAL ASSISTANT TYPICAL WORK WEEK’S TASKS

A typical work week for the Circulation Clerical Assistant may include:

answer department telephone extensions and check voice mail

empty delivery bins from TLN libraries

check contents of cases used to hold CD-ROMs, CDs, books on tape and DVD to verify all associated items returned

explain and collect overdue fines and fees for lost or damaged items

check out materials from BTPL collection

check out materials from other libraries (interloaned to BTPL)

discuss notes on patron record with patron, explaining and resolving any problems

renew items over the telephone and resolve patron problems regarding renewals

explain residency requirements to obtain library card

process and input on computer patron registration information

collect fees for lost library cards

prepare notes for items to be mended

clear on order status for new incoming material

process items with missing parts

empty returned material bins including removal of bins from around the AMH system

verify accuracy of patron registrations

carry out closing procedures

collect door count from counters and record

check gate alarms on RFID system

change receipt printer paper on desk printers and self-check machines

train patrons to use self-check machines

Bits and Pieces

Vol.6, Number 6 SUMMER 2015

Dearborn Ignites with New Collaborative Program

Exciting things are happening with the Dearborn Public Library. Join your colleagues on

Tuesday, October 6 as the Dearborn Public Library, Centennial Library hosts noted

library security specialist, Warren Graham, for an all day workshop. Graham, commonly

known as the Black Belt Librarian, will discuss conflict avoidance techniques and a

variety of measures staff can incorporate to keep patron conflict from escalating to a

highly charged level. Come for the morning, afternoon or all day. Event is free,

registration with TLN (forthcoming) required. Free parking is available at the rear

entrance to the Centennial Library.

More news from Dearborn is forthcoming after the successful completion of a three year

service and resource sharing program with the Dearborn Heights Public produces high

returns and minimal concern. Stay tuned for an announcement this year on how that

project may be expanded.

TLN Document Shred Day – September 16

Where else can you spend some time shredding business and/or personal documents and

be treated to a hot dog, chips, soda and cookie? TLN of course! Join us between 10 AM

and 2 PM on Wednesday, September 16 for the first ever TLN shred day. Bring your

library or personal documents and watch them – shred away – as you enjoy an early

lunch on us. No appointment required. Shredding truck will be parked in the TLN

parking lot, ready to reduce your unwanted documents into a pile of confetti.

Speak Up – It’s your Turn To Create Continuing Education Workshops

The TLN Steering Committee seeks your input on topics which will enhance your library

career skills. We have concluded the wide range of topics suggested by member library

staff, four years ago. Time for TLN to develop a new curriculum for the next three years.

Topic and/or speaker suggestions should be sent to: Jim Pletz at [email protected] and

will be reviewed by the Steering Committee this fall. To date suggested topics include:

Generational Work and Life Values: What motivates a Baby Boomer that is

different from a Gen X; are the 9/11 generation driven only by mobile media

devices; finding value and drive with senior staff

ADA: Does your library measure up to the most recent Americans With

Disabilities Act (ADA) standards?

Social Media: Improving or starting your library footprint in the electronic media

age – The impact of Facebook, Twitter and other popular social media outlets as a

vehicle for spreading the news about your library and securing instant feedback

on services or programs

Library Assistant, Security Services

Part-time: 25 hours weekly

Positions to be Filled: 1

Wage Range: $8.75-$10.00

Immediate Supervisor: Library Director

Deadline: Until Filled

Purpose: Maintains safe and secure environment for patrons and employees by patrolling and monitoring premises and personnel. Duties: Secures premises and personnel by patrolling property; monitoring surveillance equipment;

inspecting buildings, equipment, and access points; permitting entry to authorized persons for building maintenance.

Enforces library policies and procedures, especially the Behavior, Appearance, Child Safety and Computer Use Policies.

Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

Patrols Library grounds and controls traffic by directing drivers and securing parking lot after library is closed.

Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

Maintains organization's stability and reputation by complying with legal requirements. Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications: Experience in Security Services, Veteran of the US Military Service preferred. Surveillance Skills, Deals with Uncertainty, Judgment, Objectivity, Dependability, Emotional Control, Integrity, Safety Management, Professionalism and Reporting Skills.

Working Conditions: Work in an urban library setting directly with the public Sustained posture in a standing and/or walking position for prolonged periods of time Perform bending, lifting, and pushing

Application Procedure: All applicants must submit a completed Pontiac Public Library Employment Application, Resume, Cover letter, and three references to be considered for the position. Please fax, mail or e-mail the application and any accompanying documents to Devan Green, Library Director, [email protected], 60 East Pike, Pontiac, MI 48342 Fax: 248-758-3990. For more information, you may contact the library 248-758-3942.

Library Assistant, Circulation Pontiac Public Library

2

Pontiac Public Library is an Equal Opportunity/Affirmative Action Employer. All interested applicants are encouraged to apply.

E-Content User’s Group Meeting

Meeting Minutes

Thursday May 7, 2015

Oxford Public Library

Chair James Lenze called the meeting to order at 10:13. Videoconferencing was available at this meeting.

Amy Rosen moved to approve the agenda. Renee Holden second.

Motion carried; meeting agenda approved.

Mary Robinson moved to approve the minutes of the February 5 meeting. Second by Amy Rosen.

Motion carried; meeting minutes approved.

Budget Report:

Renee Holden reported that she has cut back the budget for selectors because of the demands of the holds manager. This change is possibly due to the change in check-out time from two to three weeks which is impacting the holds list. The holds manager currently requires about $2000 per week. Approximately $41,000 is left for this budget year, the budget is posted to the e-Content page on the TLN website.

Download Destination:

(a) Unfinished Business: None (b) New Business:

(i) The LEAP service for visually impaired patrons has been discontinued. The service did not have a lot of Download Destination participants.

WMA audio content has also been discontinued. (ii) Pre-orders. Selectors are instructed not to order items more than two weeks before the

release date. Advantage libraries, please also follow this procedure. Ordering items too early clogs up the holds list.

(iii) Temporary Records Check (TRC). TLN puts Download Destination on TRC when TLN servers are down, therefore Download Destination patrons are not checked through the ILS for authentication. Advantage copies are not displayed when Download Destination is on TRC. Jim Flury said that when DD is on TRC a lot of problems arise because of the complexity of our group. TLN usually has our ILS down for a short period of time for maintenance during holiday weekends, but TRC is in effect for the whole time period. If we don’t use TRC, Download Destination will be unavailable briefly, but would overall cause fewer problems for a shorter period of time, than having DD on TRC for an entire holiday weekend. Mary Robinison asked if we could put a note on the site to inform patrons that DD is unavailable for system maintenance. Carol Deckert noted that TRC skews statistics because Overdrive doesn’t know where to assign check-outs. The policy committee recommends that Download Destination not use Temporary Records Check except in extreme circumstances as determined by TLN. A motion was put forward to

approve the above recommendation. The motion was moved by Karen Smith and seconded by Carol Deckert. Motion carried.

(iv) Selector volunteers: Selector co-ordinator Teresa Natzke needs new volunteers. Please contact Teresa if you are interested in being a selector.

Zinio:

(a) New Business: (i) Volunteers needed for Zinio subcommittee to address issues including parameters for

selection, how to select new titles, whether to have a fund reserve for additional subscriptions or new titles, and how costs will be shared among the group. Costs are currently shared equally among all participating member libraries, but there is an argument for a formula based model of cost sharing. These issues need to be decided before December 2015. Jim Lenze will put a call out by email for Zinio subcommittee volunteers. Jim Flury noted that it is not hard to do selection. The TLN group already subscribes to most of the titles of interest to the public library community. A formula for cost sharing would be more equitable, and a reserve fund for additional subscriptions for popular titles would be very beneficial. The size of the Zinio group means that we are going to be hitting some of the circulation caps that Zinio imposes, and that with 41 current member libraries, the Zinio group is going to need some structure and governance.

Odilo:

(a) Subcommittee Report; James Lenze shared the Odilo subcommittee report from Ed Rutkowski. The biggest development is the soft-launch of the Odilo e-book platform on April 10. Libraries were requested to test the interface before sharing with the public. Odilo titles are in the shared system, and can be checked out via the SAS but not downloaded. The browsing capability of the platform needs improvement, and subject browsing capability is in the works. Returning items to Odilo from another reader currently doesn’t work. Odilo does not have an Apple ios app yet. The Odilo selectors have purchased 562 titles totaling $12,435.86 so far, around 60% of our current year’s budget. Most items are sale items, but the group did select some metered content. The Odilo subcommittee needs to be more permanent to administer policies and provide guidance for the group. Ed is willing to be part of the subcommittee, but can no longer serve as chair. Next steps include a volunteer to be the new chair of the subcommittee and for the subcommittee to be more involved in the administration of the product as it launches to the public. Please let James Lenze know if you are interested in serving as chair of the Odilo subcommittee.

Other Business:

Mary Robinson shared a very comprehensive circulation statistics report which will be shared on the TLN e-Content Committee webpage.

James Lenze adjourned the meeting at 10:55.

Next Meeting: August 13 2015 Dexter District Library.

Attendance

Karin Boughey MILF

Jim Flury TLN

James Lenze GARC

Karen Smith LVCC

Mary Robinson NOVI

Brandi Swinehart ALPK

Brad Reuter CIDL

Carol Deckert REDF

Renee Holden AUBN

Amy Rosen WHLK

Sandy Gilmore OXFD

Jim Flury TLN

Dustin Brown COMM

Francine Sanak TREN

Remote Attendees

Paul McCann DEXT

Julie Sebest ROMS