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Gala Calling – new Scott + Co phone facility
Working at Welfare – the challenges ahead
Award winning nights out – on stage and in court
Leaderthe
2
03 THE VIEW FROM SCOTT + CO David McLaughlin
04 CALL ME Scott + Co are all ears in Galashiels
06 THE CHALLENGE OF WELFARE REFORM David Magor of the IRRV ponders the implications of changes to welfare
07 CONFERENCE CONVERSATIONS The IRRV Annual Conference
08 THE DEVIL’S DETAIL Alex Irvine explores the legislative landscape of 2012
10 HAIL TO THE CHIEF: MY PRESIDENTIAL TERM OF OFFICE Interview with outgoing SMASO President William Cameron
12 THERE’S NO BUSINESS LIKE... Scott + Co’s theatrical life
14 YOUNG GIFTED AND ON THE CASE Scottish Young Lawyers Association
16 LEGAL EAGLES SOAR The Scottish Legal Awards
17 RORY REVS AWAY 24 hours of bad roads
18 GOLF DREAMS The 2012 Scott + Co Golf Tournament
19 PARS ON COURSE Dunfermline Athletic’s turf time
19 SPARTANS It’s all kicking off
C{contents}
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Scott + Co’s new hi-tech call centre – with a human touch
3
SOMEONE ONCE SAID THAT THERE ARE ONLY TWO THINGS OF IMPORTANCE IN BUSINESS – NUMBERS AND PEOPLE.
Or if they didn’t they should have. It sums up for me
the perpetual dynamic between the hard and soft
dimensions of business – the objective forensics of
the accountant and the inescapable truth that we are
all social animals.
Numbers have never been more important as they
are in the unpredictable world of the early 21st
century. For our company to work we need rigorous
internal accounting and to deliver for clients and
prospective clients we need even tougher external
accountability.
At Scott + Co we take our numbers very seriously.
In fact, we’re very proud of them. We provide court
enforcement and debt management services to all
of the biggest Scottish local authorities. We have
thirteen offices across Scotland and employ 285
people, 54 of them are fully qualified Sheriff Officers
and Messengers-at-Arms, a significant percentage
of all the Court Officers in Scotland.
When we start to interact with our clients’ customers
then the numbers start to move into a different
league. For one of our biggest city clients alone
we make 19,000 outward calls every month. Little
wonder we had to open a new call centre this year
in Galashiels. When you look at our entire call centre
activity we now manage over 1.2 million calls and
text messages per annum.
To make sense of that huge number of contacts we
have embraced technology. We look at every new
technological advance, mobile, social media, for
opportunities to provide a better and more efficient
service to our customers. We test, test and test
again and if we have any doubts go back and test
even more. But if it works we will use it.
But at the heart of what we do are people. Personal
visits by our investigation field force and Sheriff
Officers hit an all time high this year and will never
be superseded by technology. But we can use
technology to give to our officers and agents the
back-up they need. For example, through mobile
technology we can now ensure that they have real
time, up-to-date case information in the field and
can update central database information systems
at the point of serve.
So we have plenty big bold statistics, but each
number represents a single, sensitive, often very
difficult human contact, either face to face or
on the phone. On behalf of our clients we are
communicating with customers who are often at a
particularly tricky stage in their lives. We ask our
officers to resolve emotionally demanding situations
while at all times applying documents that have to
be punctuation perfect. These skills will be even
more important when the full impact of the welfare
reform agenda is felt.
So we never economise on the training and
development of our people. This year alone 5 trainee
Sheriff Officers and Messengers-at-Arms came
through our in-house training course.
But we can’t just limit our interest to our own people.
We perform a task that is vital for civil society and
economic life. We have a duty to put something back
into the communities, the places and the professions
we work with.
Our sponsorship strategy reflects this, with our
support for the Scottish Legal Awards, the Scottish
Young Lawyers Association and the Institute of
Revenue, Ratings and Valuation. Other support
ranges from helping a young talented Scottish racing
driver get his first start in the world of professional
motor racing to our long term relationship with
Spartans Women’s Football team and the fabulous
work their club does in north Edinburgh. In
sponsoring the award winning work with the Citizens
Theatre we also helped to open up the debate on
sectarianism, an issue which affects all of us in this
country as we try to chart a prosperous, positive
future.
Numbers and people – there’s not much else you
need to think about.
These tales are all told in this new look Leader.
We hope you find it informative and enjoyable,
please let me know what you think.
David McLaughlin
MANAGING PARTNER
+ The View from Scott + Co
“Numbers have never been more
important as they are in the unpredictable world of the early 21st century.”{
{
David McLaughlin
4
+ Call Me
I KNOW THE COMIC BOOKS PROMISED US ROBOTS, BUT IT IS ACTUALLY VERY DIFFICULT TO REPLACE
WARM, LIVE HUMAN BEINGS WITH MACHINES.
Think about the last time you were
‘interviewed’ by voice option. Who
hasn’t lost their temper telling a
machine which cinema you want –
for the fifteenth time?
No matter how much technology
advances it can’t replicate a person
when it comes to something as
sensitive and difficult as debt
management.
Being able to talk directly to customers
has always been a key part of Scott
+ Co’s service. Clients value the fact
that real communication takes place.
Negotiating debt recovery is just a bit
more complicated than finding out
where Skyfall is showing.
Which is why, in August of this year,
in response to increasing demand,
Scott + Co opened a new call centre in
Galashiels.
Given the nature of Scott + Co’s work
it’s not a call centre operation like
any other. Don’t think serried ranks
of operatives hitting keyboards and
quotas. Think more a team of highly
trained professionals dealing with
difficult and sensitive issues throughout
the working day.
The demands of the job require not
just good technical knowledge of debt
law, but the ability to deal with people
who are often close to the end of their
financial and emotional tether. So the
opening of the call centre created high
quality trained jobs in the area.
As Christine Grahame, MSP for
Midlothian South, Tweeddale and
Lauderdale said,
‘This area has built a strong reputation
for call centre work over the last few
years. I’m delighted that Scott + Co are
bringing more jobs in this sector and
that the jobs are highly skilled. As an
ex-solicitor I know the work of Sheriff
Officers well, and can vouch for the
high level of skills required. It’s easy to
say that our people are our best assets.
But in this instance it is absolutely true.
This is a clear example of a national
company choosing our area because
our people have the capacities and
qualities that will add value to their
activities.’
Councillor Stuart Bell, Scottish
Borders Council’s Executive Member
for Economic Development was also
impressed by the quality of the jobs
created by the centre,
‘Investment like this is vital for the
Borders. Any new jobs are welcome, of
course, but high quality jobs that come
with an extra investment in specialist
training are particularly valuable for
an area which has seen its historic
industries with their traditional skills
lost and dispersed.
We need to build new skills that are in
demand now and in the future.’
Joy McLaughlin, Partner at Scott + Co,
who has overseen the whole project
from start to finish sums up,
‘This is a major project for us. We
came to Galashiels because of the
skilled people and we haven’t been
disappointed. The training has been
thorough, but we needed people who
had the capacity and sensitivity to deal
with the complex and difficult issues
we encounter all the time. We seem
to have come to the right place.’
Scott + Co’s new call centre in Galashiels challenges the stereotype
“ We needed people who had the capacity and sensitivity to deal with the complex and difficult issues we encounter all the time.”
5{
{
“The training of the contact centre staff is vitally important and is of necessity technical and all encompassing. It is not simply a matter of developing database and call centre technology skills. The internal and external training programmes include empathetic skills development, an understanding of Council Tax and NDR legislation and the Summary Warrant and general litigation and enforcement process. It also requires an understanding of the statutory regulations that govern our business operations and the necessary compliance procedures, how to deal with vulnerable individuals, and our policies on treating customers fairly.”SARAH KEMP, SCOTT + CO’S COMPLIANCE & DEVELOPMENT MANAGER
6
+ The Challenge of Welfare Reform
THE UNIVERSAL CREDIT IS ALMOST UPON US. THE FIRST CASES WILL SURFACE AFTER THE 1ST OCTOBER 2013 AND
WE WILL BEGIN TO UNDERSTAND THE REAL IMPACT OF THE MOST SIGNIFICANT CHANGE IN SOCIAL SECURITY SINCE THE SECOND WORLD WAR.
Whilst the introduction of Universal Credit
will not happen for several months other
reductions in benefit have been gradually
introduced over the past two years. Whilst
the assessment of Employment Support
Allowance has attracted much media
attention the progressive reductions in
housing benefit have dramatically reduced
the disposable income of some of the
most disadvantaged members of our
society. These changes will culminate in the
introduction of the size criteria and the cap
in time for the next financial year,
The cumulative impact of these changes
together with the introduction of Universal
Credit will dramatically affect the ability
of those in poverty to pay their domestic
outgoings. Fortunately the Scottish
Government is funding the initial cuts in
council tax benefit which will give a breathing
space for both council tax payers and those
responsible for collection but this will only
be a temporary respite because eventually
council tax benefit will be reduced.
As well as the structure of the welfare state
changing so is the administration that
delivers it. The council tax reduction scheme
(the new name for council tax benefit) will
continue to be delivered by local authorities
in the conventional way with an application
to the local authority generally in hard copy
but also electronically together with the
support from staff in welcoming customer
facilities. In contrast the Universal Credit will
be delivered digitally. The collective term for
the mode of delivery is “digital by default”
which broadly means that the large majority
of customer facing services will be delivered
either online or through call centres. There
will by some “face to face” contact through
the dwindling number of Job Centres with,
I suspect, local government being the
contact of “last resort” picking up all the
customer frustrations of systems that will
undoubtedly create confusion and concern.
Over the four year migration to Universal
Credit we will see “legacy benefits” being
phased out and the new credit being
introduced. This will affect eight million
households in the United Kingdom which
in effect is one in three households. To
enter the system applicants will go through
an electronic “authentication” process. If
they are waged their payroll details will be
transferred online via the new “Real Time
Information” system being introduced by
Her Majesty’s Revenues and Customs. All of
this sophisticated information technology
will be delivered during 2013. The Universal
Credit will be paid as a household benefit
direct to the claimant in a monthly payment.
The payment will include rent formally paid
through the housing benefit scheme.
All of these changes present a real challenge
for those responsible for collecting and
enforcing local authority debts. The economy
will continue to struggle for at least the
next five years and through this period
those in receipt of benefits will see their
income reduce. Local authority staff and
their private sector enforcement partners
will need to modify their approach to debt
recovery because we will see real hardship
on a much larger scale. The challenge for all
is to maintain collection performance whilst
exercising compassion to those in need.
“THE CHALLENGE FOR ALL IS TO MAINTAIN COLLECTION PERFORMANCE WHILST EXERCISING COMPASSION TO THOSE IN NEED.” DAVID MAGOR, PRESIDENT, INSTITUTE OF REVENUE RATING AND VALUATION
David Magor, President, Institute of Revenue Rating and Valuation
7
THE INSTITUTE OF REVENUE, RATINGS AND VALUATIONS ISN’T THE ORGANISATION
WITH THE HIGHEST PROFILE OUTSIDE LOCAL GOVERNMENT. BUT FOR THOSE IN THE KNOW, THE IRRV IS A KEY BODY, REPRESENTING THE PROFESSIONALS WHO ARE AT THE FRONTLINE IN ENSURING THAT LOCAL GOVERNMENT CAN FUND THE SERVICES WE ALL RELY ON.
Every year the Scottish branch of
the profession meets to share ideas.
For the last 10 years Scott + Co
have funded that essential part of
the programme – the Conference
Dinner. We believe strongly in the
importance of the more informal
aspects of the conference schedule.
That’s the time when the best ideas
usually spring out of intense debate,
and the second glass of Merlot.
This year Scott + Co involvement
moved up a gear with headline
sponsorship of the whole event.
As David McLaughlin from Scott
+ Co explains ‘The IRRV members
are the quintessential back-room
boys and girls, usually discreetly
behind the scenes making the whole
operation work. They are a vital part
of civic society in Scotland and it’s
their professionalism and ability to
solve the financial problems that
keeps Scottish civil society moving.
‘We’ve had a very good relationship
with the IRRV over a number of years
and we’re very pleased to be able to
help make the Scottish Conference
happen. The need for imaginative
responses from IRRV professionals
couldn’t be greater with pressure
increasing on local authority budgets
all the time. Finding new solutions
to perennial problems isn’t easy. The
conference is hopefully fun as well as
hard work – a relaxed environment
where ideas can be shared and
created is what it’s all about.’
2013 sees an even more exciting
Conference in prospect as the
IRRV Scotland shares their
conference venue with a parallel
meeting of the IIRRV, the
international professional body.
“The 2012 IRRV Scottish Conference at Crieff Hydro Hotel was one of the best attended in recent years with some 265 attendees and the Institute is greatly indebted to Scott + Co for their continued support of the Conference, this year as the Conference’s Overall Sponsor.The Scottish Conference remains the major event for revenues, recovery, benefits and valuation professionals and is supported by all Scottish local authorities – this year’s Conference seeing keynote addresses from Scotland’s Local Government and Planning Minister, a leading economist, the Department for Work and Pensions and the Scottish Government, amongst others.We are already planning for our 2013 event that will see an additional international dimension to our Conference and we again look forward to working with colleagues at Scott + Co during the forthcoming year.”FRASER MACPHERSON, MANAGER – IRRV SCOTLAND AND NORTHERN IRELAND, GIVES HIS PERSONAL OVERVIEW OF THE 2012 CONFERENCE.
+ Conference Conversations
The IRRV’s Fraser MacPherson in conference action
8
+ The Devil’s Detail: Legislative Review 2012
THEY SAY THE DEVIL RESIDES IN THE DETAIL, BUT FOR SHERIFF OFFICERS IT’S NO GOOD BEING ALMOST RIGHT.
ALEX IRVINE OF SCOTT + CO TAKES US THROUGH SOME VITAL NEW DEVELOPMENTS IN THE LAW.
They say a week is a long time in politics.
Well, our legislators have certainly been
busy over the past 12 months with the
introduction of a number of new rules
and regulations. In this update we put the
spotlight on what have been some of the
highlights and challenges for us and our
clients during 2012.
Procedures for Ejection
One of the major changes for Sheriff
Officers has been the introduction of
regulated procedures for Ejection. Prior
to the commencement of Part 15 of the
Bankruptcy and Diligence etc. (Scotland)
Act 2007 there were only a few stated cases
and best practice to guide Sheriff Officers
and Creditors. The act together with the new
regulations introduced this year, A.S (Actions
for removing from heritable property) 2012
and (Actions for removing from heritable
property) (Amendment) 2012, now provide a
number of procedures that must be followed
when enforcing decrees containing warrant
to eject.
An ejection can now only be carried out
between the hours of 8.00am to 8.00pm
and not on a Sunday or public holiday
without prior permission from the court.
A Charge for Removing with a 14 day
induciae is required in most instances before
an Ejection can be carried out. Further
procedural changes now require a copy
of the Charge to be left at the heritable
address in an envelope addressed to “The
Occupiers”.
There is also now a requirement to leave at
the heritable address an intimation of the
date and time of Ejection giving at least 48
hours notice in Form 4 although it should
be noted that these periods can be reduced
by the court on cause being shown. When
executing the Ejection an inventory in Form 6
is taken of any items removed at the time of
ejection and on completion a Certificate of
Execution of decree in Form 7 is placed in a
sealed envelope and affixed to the main door
of the property. This replaces the former
practice of marking the Royal initials to the
door.
Scottish Secure Tenancies
An additional concern for social
landlords when executing Ejections was
the introduction of the Scottish Secure
Tenancies (Repossession Orders) (Maximum
Period) Order 2012 which reduced the
prescriptive period for implementing the
repossession element of the decree to six
months from the date of extract. This is only
one of several changes to affect our local
authority and social landlord clients as a
whole series of regulations were introduced
emanating from the Housing (Scotland) Act
2010 which largely amends the 2001 act.
In the case of Scottish Secure Tenancies
new Notices of Proceedings have come into
effect together with pre action requirements.
Admiralty Actions
With effect from the 1st August 2012
amendments were made to the Ordinary
Cause Rules to incorporate a new chapter
on Admiralty Actions (Chapter 49). These
amendments are largely based on the
equivalent rules for the Court of Session
and introduce a number of similar forms.
Admiralty actions may be raised in rem or in
personam or both in rem and in personam.
Actions in rem are directed to recovery in
respect of a maritime lien against a ship or
Alex Irvine of Scott + Co
9
“ THIS YEAR WE HAVE 5 MEMBERS OF STAFF WHO HAVE GONE THROUGH OUR INHOUSE SHERIFF OFFICERS OR MESSENGERS-AT-ARMS TRAINING PROGRAMMES. WE REGULARLY RUN AD HOC COURSES FOR OUR CLIENTS IN THE LEGAL PROFESSION WHO WANT TO ENHANCE THEIR KNOWLEDGE AND QUALIFICATIONS IN DEBT MANAGEMENT AND DILIGENCE.”
ALEX IRVINE ALSO RUNS SCOTT + CO’S INTERNAL AND EXTERNAL TRAINING PROGRAMMES. CALL HIM ON 0141 565 4000 FOR DETAILS
cargo or the proceeds of it as sold whereas
Actions in personam are directed against
the owners or demise charterers, or other
parties, interested in a ship or the owners
of cargo. In those kind of actions warrant
to arrest may be sought and granted and a
Ship Arrestment (on the dependence) and
arrestment in rem of cargo on board ship
may be executed. These may be executed
on any day by a Sheriff Officer who affixes
the schedule of Arrestment to the mainmast
of the ship; the single mast of the ship; or
where there is no mast, some prominent
part of the ship. In the execution of a
Ship Arrestment, the Sheriff Officer marks
the initials “ER” above the place where
the schedule of Arrestment is affixed. On
executing an Arrestment, the Sheriff Officer
also delivers a copy of the schedule of
Arrestment and a copy of the certificate
of execution to the master of the ship, or
other person on board in charge. Where
the schedule of Arrestment and copy of
the certificate of execution of it cannot be
delivered as required above, the certificate
of execution shall state that fact; and either
the arrestment shall be executed by serving
it on the harbour master of the port where
the ship lies; or where there is no harbour
master, or the ship is not in a harbour, the
pursuer can enrol a motion for such further
order as to intimation and advertisement, if
any, as may be necessary. A further copy of
the schedule of Arrestment and certificate
of execution is also delivered by the Sheriff
Officer to the harbour master. An important
point to note is that the Arrestment schedule
must contain a 24 hour telephone number
for the pursuer’s solicitor. If the action is
successful the Arrestment is completed not
by an action of Furthcoming but by a Sale
of ship or cargo where the Sheriff orders the
sale of a ship or cargo. The conduct of the
sale, including any advertisement of it, shall
be under the direction of the Sheriff Clerk.
Personal Injury Rules
The 1st of September 2012 brought the
introduction of new Personal Injury Rules
for Summary Cause actions with the
commencement of the A.S (Summary
Cause Rules Amendment) (Personal Injuries
Actions) 2012. This set out a special
procedure for actions for, or arising from,
personal injuries and is applicable to actions
of damages for, or arising from, personal
injuries or death of person from personal
injuries. Actions raised prior to the 1st
September 2012 will continue to be dealt
with under the previous rules. Of particular
interest was the change to some of the
forms. There are now new defender copy
summons in Form E (where TTP can be
applied for) and Form F both of which will
have enclosed the new statement of claim
in Form 10, a form of response in Form
10a. In addition there also may be a Form
10b for recovery of documents. Several
years ago Lord Coulsfield reviewed personal
injury procedure in the Court of Session
which introduced a number of changes.
These most recent changes reflect a similar
procedure now being adopted in the Sheriff
Court in both Ordinary and Summary Cause.
2013 and Beyond
Following several consultations this year
from the Accountant in Bankruptcy and the
Scottish Court Service it looks like 2013 will
be just as challenging and full of change for
us and our clients alike. A major challenge for
many of our clients particularly in the local
government and social housing sectors will
be the implementation of the Welfare Reform
Act 2012 and the introduction of universal
credit and personal independence payment.
Continuous Professional Development
At Scott + Co we strive to keep up to date
with the myriad of legislative changes which
constantly arise. All our Sheriff Officers and
Messengers-at-Arms regularly undertake
Continuous Professional Development both
externally and through our own inhouse
programmes in order to provide you, our
clients, with the service that you deserve.
+ THE FACTS
New Legislation – a summary+ Welfare Reform Act 2012
+ Scottish Secure Tenancies
(Proceedings for Possession) (Pre-
Action Requirements) Order 2012
+ Scottish Secure Tenancies
(Proceedings for Possession)
(Confirmation of Compliance
with Pre-Action Requirements)
Regulations 2012
+ Scottish Secure Tenancies
(Proceedings for Possession) (Form
of Notice) Regulations 2012
+ Scottish Secure Tenancies
(Repossession Orders) (Maximum
Period) Order 2012
+ Housing (Scotland) Act 2010
(Commencement No.7 and
Transitional Provision) Order 2012
+ (Actions for removing from heritable
property) 2012
+ Housing (Scotland) Act 2010
(Commencement No.7 and
Transitional Provision) Order 2012
+ (Summary Cause Rules Amendment)
(Personal Injuries Actions) 2012
+ (Sheriff Court Rules) (Miscellaneous
Amendments) 2012
+ (Actions for removing from heritable
property) (Amendment) 2012
10
“ OUR HIGH LEVELS OF PROFESSIONALISM AND SKILLS WILL SEE US THROUGH THE CHOPPY WATERS AHEAD.”
11
+ Hail to the Chief The Presidential Term of Office
WILLIAM CAMERON OF SCOTT + CO’S ABERDEEN OFFICE RECENTLY COMPLETED HIS TWO
YEARS AS PRESIDENT OF THE SOCIETY OF MESSENGERS-AT-ARMS AND SHERIFF OFFICERS. IT HAS BEEN A MOMENTOUS PERIOD IN OFFICE. WE CAUGHT UP WITH WILLIAM JUST AS HE WAS ABOUT TO HANG UP HIS CHAIN OF OFFICE.
Q. Some might think the President’s duties
were a long string of glittering black
tie dinners – I assume it’s a bit tougher
than that?
A. The odd black tie dinner has to be
attended, of course, but the President’s
duties are mainly less glamorous but more
productive. There is the Executive Council to
be chaired and the range of sub committees
to be overseen and a range of meetings with
our extensive collection of stakeholders.
But the President of a national professional
body carries the responsibility of
representing all of their colleagues
throughout their term of office. We’re
a small profession, around 170 members
in Scotland and every single member
has a view on the tricky issues that have
arisen over the past two years.
The President has to take account of these
views and they can range from disagreement
on points of detail to fundamental questions
of principle, but ultimately come down on
a decision that allows us to move forward.
Getting the balance between consultation
and decisiveness is always tricky, but it is
more acute in a small organisation where
everyone knows each other.
One thing that I believe I have managed to
introduce is a degree of transparency, both
in decision making where decisions are
made in meetings and not before or after,
and in having an open Presidential diary so
that all members can see where I’ve been
and who I’ve been meeting on their behalf.
But I’d admit that attending the Knight of
the Order of the Thistle Ceremony at St Giles
Cathedral on 5th July 2012 was one of the
less onerous duties. Officers of the Court in
their role as Messengers-at-Arms go back
many centuries and it was very exciting to
be part of such a historic moment.
Q. What have been the highlights of
your time in office?
A. On the 1st April 2011 compulsory
membership of the Society came into
statute and this had the effect of introducing
compulsory Continuous Professional
Development training. This has placed
Officers of Court on a similar standing as
lawyers and accountants and is a significant
milestone in the history of the profession.
The training is now well established and
the positive response from the Judiciary,
the Government, customers and members
has underlined the importance of a solid
professional recognition. We have also
seen a revamped Constitution and bye laws
fully approved by members and The Lord
President.
The Society was also involved in important
international developments with the
establishment of a European Chamber of
Judicial Officers to improve cross border
communication between Court Officers
and allow swifter enforcement in different
member states.
In February we hosted a meeting involving a
delegation from Europe as well as Scottish
Government and Judiciary representatives.
At a time when maintaining trade across
borders is never more vital, it’s equally
important that enforcement procedures are
robust enough to encourage transactions.
Q. And the challenges facing your
successor?
A. Working with such a small but vital group
of professionals is a huge privilege. Taking
everyone with you, especially in uncertain
times is a challenge, but a worthwhile one.
The economic landscape is still tough and a
task over the next few years will be seeking
new business opportunities. Officers of the
Court have unique skills and the Scottish
Diligence system is highly regarded across
the UK and Europe. Our high levels of
professionalism and skills will see us through
the choppy waters ahead. My successor will
have plenty challenges, but will also have a
fabulous support structure, an outstanding
full-time Secretary and as sparky and lively a
collection of members as you could hope for.
Q. Messengers-at-Arms and Sheriff Officers
have been around for a long time – if you
gaze into the Presidential crystal ball,
where will they be in the future?
A. Still at the centre of civil society applying
the law, is the short answer. I’ve been in the
business for 25 years and see no reason
to believe that the need for independent,
impartial, professional Officers of Court
will disappear. If we continue to develop
our unique skills and apply technology in
an efficient way we will remain a vital part
of ensuring justice is done. As long as our
profession continues to enjoy the same high
regard as it has now from government, the
courts and citizens, we will have as long
a future ahead of us as we have a history
behind us.
William Cameron of Scott + Co and SMASO
12
LET’S PUT A UBIQUITOUS THEATRE QUOTE THROUGH THE MANGLE; TO WIN ONE AWARD FOR SPONSORING
THE ARTS MIGHT BE CONSIDERED FORTUNATE: TO WIN TWO YEARS IN A ROW, SUGGESTS SOMETHING BEYOND BLIND GOOD LUCK.
When Scott + Co and the Citizens Theatre
won best project in the Young People’s
category for the 2012 Arts & Business
Scotland Awards on the 26th October, the
walk to the podium was a familiar one. The
same team were smiling for the camera just
the year before. On that occasion Scott + Co
and the Citizens had won the Community
category in the 2011 A&B Awards.
The Arts and Business Awards celebrate the
best collaboration between Scottish business
and the arts. In the current economic
climate, arts organisations are even more
dependent than before on the support of
the private sector. Reflecting the Scottish
economy as a whole, the key players in
sponsorship are the big boys from energy,
oil and financial services. The contribution
those companies make keeps most of
Scotland’s cultural life alive, while providing
an immeasurable boost to their profile and
community relations.
But companies who are slightly smaller than
Scottish Power and RBS can also gain huge
leverage from sponsorship of the arts. Scott
+ Co have become an important player in the
Scottish sponsorship field without a multi-
national’s budget. Over the last few years
Scott + Co’s involvement in the arts have
developed an arts sponsorship strategy that
has delivered real returns for the company,
for the sponsored programmes and for the
audiences who have had unforgettable and
sometimes challenging nights at the theatre.
The first foray into theatre sponsorship
involved inmates at Polmont Young Offenders
Institute working with professional writers,
directors and actors from the Traverse
to produce a night of short pieces which
reflected the reality of life seen from the
prisoners’ perspective. Not exactly a gala
production of La Traviata.
But on a spiky and challenging evening at the
theatre attended by The Justice Secretary,
High Court Judges, Sheriffs and many
lawyers, the audience was given a privileged
insight into a different world.
The use of theatre and the arts in general
is now better established as a way of
helping prisoners look at their lives and is
a recognised way of reducing re-offending.
But the dreaded word ‘brave’ was often used
when talking to people about the project. Not
everyone believes that prisoners should get
second or more chances like this.
But as Kenny Macaskill the Justice Secretary
said on the evening of the production at the
Traverse, ‘these are our children. No one else
is going to take responsibility for them. No
matter how difficult, we have a duty to do
what we can to give them better futures.’
But Scott + Co’s approach to the arts is not
to support cultural experiences that speak
only to a small group in the community.
Theatre is too good to not be accessible
to the whole of the population. And if
spectators can go away from a night in the
theatre with more than a tune stuck in their
head, then actually participating in making a
play can often be a life changing experience.
Which took Scott + Co to the Citizens
Theatre, and its very famous Community
Company – members of the Gorbals
community plus people who have been
involved in drug taking and alcohol
problems. The production Scott + Co
sponsored was a stage version of John
Steinbeck’s The Grapes of Wrath. They
could have put on Mama Mia, but it
wouldn’t have been the same.
The contemporary parallels in a tale of
dispossession, poverty and exile were
not lost on either actors or audience in a
community which has disproportionate levels
of hardship; many of the players were living
the life of economic migrants just like the
fictional Joad family. No separation between
life and art here.
The collaboration led to the first Arts and
Business Award won by Scott + Co and the
Citz. But not the last.
How do you follow young offenders, poverty,
and drug use? Some light comedy? No, it’s
not our way.
+ There’s No Business Like Arts & Business
13
A Billy, a Dan or an old tin can...
Divided City is an award winning novel
by Teresa Breslin. The stage version does
contain many fine songs, but as it tackles an
issue that has been described as ‘Scotland’s
shame’.
Sectarianism gnaws away at Scotland’s
sense of itself as a vibrant, open modern
society. The way to tackle this darkness
is not through legislation, but through
education. And through education that
challenges and questions.
Divided City brought two pupils from every
school in Glasgow to create a spectacular
production. Full of fun and music the play
had no soft, easy answers but had plenty
hard questions. The sponsorship package
also covered support for Scarfed for Life,
a short play which toured Glasgow schools.
The Arts and Business judges felt that
it was worthy of the silverware. When
we say silverware, we use the term
metaphorically. Obviously, for an arts award
the trophy is slightly more interesting and
thought provoking than an engraved cup.
Conversation piece is more the word.
But Scott + Co are proud of both objets.
And the sponsorship programme moves
forward to new challenges. In 2013 the
Traverse is 50 years old and Scott + Co are
supporting Class Act – a well established
programme which gives school pupils across
Edinburgh the chance to develop their stage
writing skills. Class Act is looking for the
new voices to shape the next fifty years of
challenging theatre.
Just the sort of forward looking project
which Scott + Co likes to get involved in.
“ The contribution these companies make keeps most of Scotland’s cultural life alive, while providing an immeasurable boost to their profile and community relations.”
“Our budget is not huge so we look for projects where we can make a significant difference. A difference, not just in terms of whether the project can actually go ahead or not, but whether the project can change lives. The arts and theatre in particular, can help all of us to see the world in a different way. But if we can put something back into communities and change the lives of people on the margins then it’s doing something serious.We’re also providing a good night out for our clients. The hospitality opportunities of an evening at the theatre are excellent. We’ve had a shared experience and with our projects there is no shortage of things to talk about. We’re very careful about the projects we choose and their match with key clients. We work a lot with lawyers for example, so working with the sharp end of the criminal justice system makes sense.”DAVID MCLAUGHLIN, MANAGING PARTNER AT SCOTT + CO EXPLAINS THE VALUE OF SPONSORSHIP OF THE ARTS
Left: Glasgow united: Divided City on-stage at the Citizens TheatreFar left: Scott + Co receive their 2012 Arts and Business Award
14
+ Young, Gifted &... on the Case
IMAGINE THIS. YOU SPEND SIX YEARS ON ONE OF THE TOUGHEST UNIVERSITY COURSES YOU CAN SIGN UP TO. ONE WHERE
THERE ARE QUESTIONS LIKE ‘LORD BRAXFIELD DEFINED THE TONE OF THE SCOTTISH JUDICIARY. DISCUSS’. YOU THEN WORK LONG AND GRUELLING DAYS FOR LOW PAY AS THE JUNIOR MEMBER OF EVERY TEAM.
You’d be forgiven for turning to liquid
sustenance in the evenings. Maybe a half
shandy or wine spritzer, occasionally.
Not the young lawyers who make up the
membership of the Scottish Young Lawyers.
Their idea of a good night out is ‘Managing
your Workload’, a particularly apposite
evening training session.
And for the committee who runs the
operation there are also a few weekends to
sacrifice when they actually plan the events.
Some of you will already be suspicious.
This all sounds a bit worthy for lawyers
in training. Not to say unlikely, I hear the
sceptical say. The reply of course is along
the lines of – don’t judge others by your own
hazy memories of hung-over meetings and
feeling the need to take a firm grip on the
edge of the table in early morning briefings.
There is a catch. The social element of the
programme is about as diverse and exciting
as you’d imagine. And there is some talk of
alcohol along the way.
But the training programme is so extensive
and so highly regarded that the SYLA picked
up the Best Training Organisation award at
this year’s Scottish Legal Awards.
Scott + Co have built a very fine working
relationship with SYLA, sponsoring the last
two annual conferences, this year’s Annual
Lecture and are working together to film the
evening training events which run throughout
the year. This means that they can be
accessible online for members who find it
tricky to get to Edinburgh or Glasgow on a
weekday night.
The quality of speakers that SYLA can
attract to their conferences and lectures
is legendary – never let it be said that top
lawyers were a mercenary bunch. Star names
like Richard Susskind, Mark Muller QC and
William T Robinson III, immediate past
President of the US Bar Association have
inspired their audiences for no fee at all.
Professionals like Col James Durrant III the
most senior law officer in the US military in
Europe, who addressed this year’s Annual
Conference brought unique insights to
Scottish young lawyers. He and the other
speakers reminded the audience that they
hadn’t just signed up to a nice indoor job
with unlimited coffee. They had accepted
a vocation which would put their ethics and
beliefs on the line. They were entering a
profession which, at the last resort, upheld
the fundamental human rights of the
individual.
+ Am I too old?“YOUNG LAWYERS” MEANS LLB
STUDENTS, DIPLOMA STUDENTS,
TRAINEES AND QUALIFIED
LAWYERS UP TO 10 YEARS
QUALIFIED. SO THERE IS NO
AGE DISCRIMINATION, MEMBERS
CAN JOIN ON THE STRENGTH
OF THEIR STAGE IN TRAINING.
One of the most insightful and controversial commentators on the legal profession in the
country, Richard’s address to the 2011 Annual conference set the challenge facing lawyers in an era of technological change and globalism. His belief is that core skills will always be at a premium provided lawyers focus on customer needs and have a strong sense of the ethical framework of the profession. Being prepared to embrace the opportunities of technology rather than running from its threats and being aware of the borderless nature of the modern world were other issues he eloquently threw into an extremely lively and challenging session.
Inspiring: Professor Richard Susskind OBE
15
+ Young, Gifted &... on the Case Col Durrant’s perspective from the Civil
Rights Movement in the USA or Mark
Muller’s testimony from the Arab Spring
states, were graphic warnings of what
happens when the rule of law is corrupted or
breaks down completely.
Current SYLA President Fiona McAllister
recognises the potential of partnership
with companies like Scott + Co, ‘We’ve
built up a very good working relationship
with Scott + Co over the last few years. The
arrangement isn’t just about handing over a
cheque, although obviously we need to cover
the costs of our events. The partnership
with Scott + Co has also brought ‘in-kind’
benefits. For example David McLaughlin from
Scott + Co is going to be running a seminar
on debt management in March 2013. The
collaboration on recording the events on
video is an important development for SYLA
as it means none of our members have been
left out just because they don’t practise in
the central belt.
‘As an organisation we’re very conscious of
the value of sponsorship. But we also know
that viewing sponsors as simply writers of
cheques is short-sighted and doesn’t make
the most of the other benefits that can flow
from building a good working relationship
with companies like Scott + Co.’
“ VOLUNTEERISM IS IN OUR PROFESSIONAL SOULS. IT IS PART OF OUR DNA. VOLUNTEERISM IS NOT JUST WHAT WE DO, IT IS WHO WE ARE. I BELIEVE THAT VOLUNTEERISM MAKES OUR COMMUNITIES STRONGER. WHEN WE HELP OUR NEIGHBOURS IN NEED WE LEARN SKILLS OUTSIDE OF OUR EXPERTISE AND BUILD RELATIONSHIPS WITH THE COMMUNITIES IN WHICH WE SERVE.” WILLIAM T ROBINSON III
The 2012 Annual Conference wasn’t the toughest gig Mark has done as an internationally renowned
human rights lawyer. He spoke of being asked to address a group of young lawyers in Libya, to advise them on how to establish the rule of law after decades of tyranny and injustice. ‘Where do you start?’ he said. His talk brought the excitement, the horror and the dilemmas of the Arab Spring into the sun-dappled conference rooms of the Roxburgh Hotel. What could be farther away from mayhem and the challenges of building a legal system from scratch? But Mark’s main theme was the contribution that the rule of law has in banishing chaos. Knowing that the knock on the door at 4am is just the milkman, is a privilege that we have in a country where law has real meaning and is not constructed by despots.
MARK MULLER QC
Col James Durrant III and Catriona Headley, past President, SYLA
SYLA delegates debate the issues at the 2011 Conference
16
THE SCOTT + CO SCOTTISH LEGAL AWARDS HAVE EVEN MORE SIBILANTS THAN SIR WALTER SCOTT’S SCOTTIE
DOG.
As well as being a challenge to the diction
of the MC on the night, the headline
sponsorship by Scott + Co of the Scottish
Legal Awards reflects the company’s long
and close working relationship with the
Scottish legal profession.
The Awards have taken off since they moved
from a lunch slot to a full black tie evening
spectacular. For a profession characterised
by demure discretion, the Awards are an
opportunity for lawyers, and the allied
professions that make up the sector, to let
rip a little. When we say ‘let rip’, the words
are used advisedly. Lawyers are professional
to the last. Although it has to be admitted
that there have been plenty raucous and un-
restrained responses to the fine comedians
like Kevin Bridges over the years. No one
who was there that night would forget Kevin’s
tribute to Baron Hope of Craighead in 2010.
It’s always a fun night and the 2012 event
was no exception. But underlying the fizz
and the fabulous frocks, the business of the
night is deadly serious, focusing as it does
on the rivalries in a notoriously
competitive sector.
The value of winning, especially in a tight
economic environment, goes beyond smiling
at your neighbouring tables in a superior
way. Visibility to potential clients, the morale
of existing clients and the enthusiasm of
staff are directly affected by stepping on to
the podium to pick up a trophy.
Joy McLaughlin, Partner at Scott + Co has
been a judge at the Scottish Legal Awards
for many years. Under the redoubtable
leadership of their Chair, Margo Macdonald,
the judges are drawn from all corners of the
profession and beyond.
Winning at the Scottish Legal Awards is a
huge boost for a company, but for individuals
it’s a much more personal and emotional
experience. For the most promising young
lawyer it’s almost as good as a First Class
degree. Perhaps more so. And for more
mature practitioners there is the satisfaction
of knowing that more people than your
partner, your boss and the members of the
pub quiz team know just how talented you
really are.
Growing numbers of legal companies are recognising the value of entering the Scott + Co
Scottish Legal Awards.
For most professionals doing a good job for the client is the most important reward. All the other positives, respect, career even the monthly pay-check, flow from the simple, but vital, fact of having done the job well. The Scottish Legal Awards are an extension of this. Taking good work and sharing it with a wider audience gives an extra level of recognition.
The benefits for a company in winning or even being on the shortlist are clear. It is an endorsement of the company and the quality of its staff. For individuals there is an obvious career boost. But we shouldn’t overlook the less tangible value that comes from being on the short-list, or even better, being on the stage with a trophy in your hands. For individuals and companies the Legal Awards are about confidence and knowing your work is among the best in Scotland. It’s a feeling that you don’t forget easily.
JOY MCLAUGHLIN, PARTNER AT SCOTT + CO
+ Let Eagles Soar: The Scottish Legal Awards
The Scott + Co Scottish Legal Awards 2012: the winners begin to celebrate
17
SINCE HE FIRST SHOWED A CLEAN EXHAUST PIPE TO THE REST OF THE FIELD AT KNOCKHILL AS A BOY
RACER, RORY BRYANT HAS BEEN SUPPORTED BY SCOTT + CO. NOW AS HIS CAREER RACES AWAY TOWARDS BIGGER CIRCUITS AND BIGGER CHALLENGES, RORY TELLS THE LEADER HOW HE HAS FARED THIS SEASON IN THE BIG-BOYS WORLD OF ENDURANCE RACING.
2012 brought out a very new challenge for
me in the form of endurance racing in the
Britcar Production Cup. This series, which
is the British Endurance Championship for
production cars, consists of 9 individual,
90 minute races throughout the year, at all
the UK’s top circuits. The team that scores
the most points across the season wins the
championship. In addition to these races,
we also contested the prestigious Britcar 24
hour race at Silverstone.
As with the past few years, I was delighted
to continue my relationship with Scott + Co
as my main personal sponsor this season.
The support the brand has given me has
been instrumental to my success as a driver
over the past few years and this put me in
a strong position to re-sign for top team
Piranha Motorsport, to contest the 2012
season.
I would be driving alongside super
experienced racing driver, Simon Mason,
in the teams Ginetta G40 race car and this
combination of team, car and drivers made
us one of the favourites for the title going
into the season.
The demands of endurance racing were very
different to those I had been used to for the
past few years in sprint racing. These races
required a lot of team work and, in a way,
a more measured approach from the driver
to ensure the car survives the longer races
but whilst the approach and driving styles
may differ slightly, for a racing driver, the
motivation always stays the same – to win!
However, our season did not get off to
the best of starts, after we suffered a
mechanical failure, at the opening round
of the year at Silverstone, forcing us to
retire from the race. Whilst this was a
disappointing way to start the year, it
highlighted the areas we needed to work
on and we quickly picked ourselves up. The
teams engineers worked wonders to develop
the Ginetta G40 into not only a reliable
race car but a fast one too and at the next
round, at Donington, we finished 2nd. Off
the back of this result we were able to make
further improvements to the car and in only
our third race, at Snetterton, we were able
to score our first win and significantly the
first ever privateer win in endurance racing
for the Ginetta G40 race car, which was an
accolade we were all very proud of.
From a personal point of view, this has been
a season full of firsts but competing in my
first ever 24 hour race was an incredible
experience that captured both the highs and
lows of motor racing. It was the biggest race
I had ever competed in, racing against some
of the world’s most iconic brands such as
Aston Martin, with top international teams
and drivers travelling from as far afield as
Australia, to compete in the famous twice
around the clock race. The event had a
buzz around it that was quite remarkable
and I felt incredibly fortunate just to be
a part of it.
The race itself was in a way, a bitter sweet
experience for us. After being involved in
a titanic battle for the lead throughout the
first 12 hours of the race, we suffered a
mechanical issue which lost us a lot of time
during the night and ultimately resulted in
us finishing 6th in class and 12th overall in
the end. Despite leaving the circuit, ruing
what could have been, in reality, just making
it to the finish line in a 24hour race is an
achievement and finishing 12th overall out
of over 40 cars, was no disgrace. For me,
leaving the floodlit pit lane and heading out
into Silverstone’s cool night air to complete
my first ever racing laps in the dark, was an
experience I will never forget!
It has been a great year and a fantastic team
effort. Our victories mean I have become one
of the few racing drivers to have won races
in every type of car I have ever raced in.
I have been proud to represent the Scott +
Co brand throughout the UK again this year
and I would like to pay particular thanks to
their continued support of my career.
“ THIS HAS BEEN A SEASON FULL OF FIRSTS BUT COMPETING IN MY FIRST EVER 24 HOUR RACE WAS AN INCREDIBLE EXPERIENCE THAT CAPTURED BOTH THE HIGHS AND LOWS OF MOTOR RACING.” RORY BRYANT
+ Rory Revs Away...+ Let Eagles Soar: The Scottish Legal Awards
Rory prepares
for a brisk drive in the
country
18
STRIDING DOWN THE LAST FAIRWAY AT AUGUSTA IN THE SPRING SUNSHINE, THE TREES, THE PERFECT BLUE SKY, THEN, ADJUSTING THE GLOVE FOR THE
FINAL PUTT, THE CROWD SO SILENT YOU CAN HEAR THE BIRDSONG, THEY DRAW IN THEIR BREATH AS ONE... AND THEN... YOU WAKE UP.
For those in the know, the most keenly fought tournament
of all is the annual Scott + Co Golf Tournament. It’s when
professional rivalry and business competition are set aside
for a far more serious and deadly clash of the titans.
This year was no exception, and the rainy season did nothing
to dampen the fire of competition.
The satisfaction of victory is a fleeting thing, for the 2012
winners already lie awake, anxious about the defence of their
titles, while, at the same time, all over Scotland, otherwise
balanced professionals stare into the dark, plotting their
downfall.
SPORTS ROUNDUP
{
The Green Jacket, the Auld Jug, the Ryder Cup. You might think that these are what golfer’s dreams are made of. But no.
+ Golf Dreams...
Scott + Co 2012 Golf Tournament Results
+ Scott & Company Cup
Shaun George
Simpson & Marwick, Aberdeen
+ M M Cameron Shield
Malcolm McKay
Brodies, Aberdeen
+ D Bruce Bowl
David Rogers
Tods Murray, Edinburgh
+ A A Hutton Salver
Paul McCormack
Ian McCarry, Glasgow
19
L ET’S LOOK AT TWO FACTS – SCOTLAND IS 56TH ON THE FIFA WORLD RANKING
OF FOOTBALL NATIONS. SCOTLAND IS 3RD IN THE LEAGUE TABLE OF OBESITY.
You don’t have to spend too long
considering the connections that
there might be between these two
statistics. The loss of open space,
parental fears about children being
out on their own and the attraction
of games that require you to only
exercise both thumbs, have all
helped to inflate the obesity figures.
But it’s also reduced our once proud
football heritage to something that
could be considered a more realistic
position in world football rankings.
But many others believe that we
could do as well as Cape Verde
Islands (51st) or even Ireland (28th).
Scottish clubs have always had a
community focus, but some, like
Dunfermline Athletic, have gone
beyond the call of duty in investing
heavily in public facilities.
This year Scott + Co agreed to
support the construction of new five-
a-side pitches at the DAFC training
facility at Pitreavie. The new pitches
will be all weather, not to be critical
of the Fife climate, but that just
might be an important factor. They
will be open to local young people,
schools and youth groups. Scott +
Co will also support a Street Football
Cup to add a competitive edge to the
whole package.
The investment is supported by
Sport Scotland and Fife Council
as well as the club and Scott + Co.
It should be up and running in the
early new year, and will be producing
world class players shortly after.
Perhaps the transformation of our
football fortunes won’t happen
that quickly, but the facilities will
immediately help Fife young people
to be fitter, slimmer and healthier.
And have fun at the same time.
FOR THE LAST 6 YEARS SCOTT + CO HAVE BEEN KIT SPONSOR OF SPARTANS WOMEN’S TEAM. ONE OF THE MOST SUCCESSFUL TEAMS
IN THE SCOTTISH WOMEN’S PREMIER LEAGUE, THE SPARTANS TEAM IS AT THE SHARP, COMPETITIVE EDGE OF A CLUB THAT IS AS MUCH ABOUT GIVING HOPE AND DIRECTION TO YOUNG PEOPLE IN ONE OF THE TOUGHEST AREAS OF EDINBURGH AS IT IS ABOUT WINNING LEAGUES AND CUPS.
Craig Graham Chairman of Spartans tells us more
and reflects on the importance of sponsorship for
the club’s work. ‘At Spartans we are indebted to
Scott + Co for continuing their sponsorship. We use
the sponsorship income to pay for all our match day
and training kit. Women’s football is really taking off
in Scotland, indeed it is the fastest growing Women’s
sport in Europe.
At the elite end we are looking for our players to
play matchday, train four evenings a week with a
number of them also doing additional development
sessions some mornings. To perform at their very
best we need top notch equipment and it’s great to
be able to use the Scott + Co investment to buy high
performance Nike kit.
‘It’s fascinating also watching our youngsters.
We have about 80 young girls between 7 and 15
who play for our girls section. It’s amazing to see
how our young girls are motivated by watching our
1st XI train and play. Getting a 1st XI Scott + Co
strip and tracksuit is the goal for them! Many thanks
to everyone at Scott + Co and we look forward to
continuing to work together’
+ Spartans Tough It Out
+ Pars on Course
+
{
“To perform at their very best
we need top notch equipment
and it’s great to be able to
use the Scott + Co investment
to buy high performance
Nike kit.”
{
Spartans: never less than totally committed
Life’s a pitch: a future star on the Pitreavie turf
+ HEAD OFFICE
12 Drumsheugh Gardens Edinburgh EH3 7QG
Telephone: 0845 345 8980 Fax: 0845 129 5160 Email: [email protected]
+ ABERDEEN
16 Queen’s Road Aberdeen AB15 4ZT
Telephone: 0845 129 5161 Fax: 0845 129 5162 Email: [email protected]
+ AYR
Suite 3 Beresford Court 6-8 Beresford Lane Ayr KA7 2DW
Telephone: 0845 129 5173 Fax: 0845 129 5174 Email: [email protected]
+ DUMFRIES
15 Bank Street Dumfries DG1 2NX
Telephone: 0845 129 5165 Fax: 0845 129 5166 Email: [email protected]
+ DUNDEE
Unit 1B 63 Brown Street Dundee DD1 5AQ
Telephone: 0845 129 5167 Fax: 0845 129 5168 Email: [email protected]
+ DUNFERMLINE
22a East Port Dunfermline KY12 7JB
Telephone: 0845 129 5169 Fax: 0845 129 5170 Email: [email protected]
+ EDINBURGH
9 Melville Crescent Edinburgh EH3 7LZ
Telephone: 0845 345 8980 Fax: 0131 220 2928 Email: [email protected]
+ GALASHIELS
50/52 High Street Galashiels TD1 1SE
Telephone: 0845 129 5179 Fax: 0845 129 5180 Email: [email protected]
+ GLASGOW
276 St Vincent Street Glasgow G2 5RL
Telephone: 0845 129 5171 Fax: 0845 129 5172 Email: [email protected]
+ INVERNESS
29 Innes Street Inverness IV1 1NP
Telephone: 0845 129 5163 Fax: 0845 129 5164 Email: [email protected]
+ PERTH
1 Charlotte Street Perth PH1 5LW
Telephone: 0845 129 5175 Fax: 0845 129 5176 Email: [email protected]
+ ORKNEY
3 Anchor House 10 Bridge Street Kirkwall Orkney KW15 1HR
Telephone: 0845 129 5181 Fax: 0845 129 5182 Email: [email protected]
+ STIRLING
Viewfield Chambers Viewfield Place Stirling FK8 1NQ
Telephone: 0845 129 5177 Fax: 0845 129 5178 Email: [email protected]
Locations
