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The largest banks dominate the retail financial services market in Indonesia. Excellence in Retail Financial Services Scorecard for Indonesia. Source: Asian Banker Research, N=134 Banks. Biggest GAP between the Top 10 and Indonesian Banks. - PowerPoint PPT Presentation
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Copyright The Asian Banker 2010. All rights reserved 1/6 Copyright The Asian Banker 2010. All rights reserved 1.2.0.082010
Ranking Value of Franchise
Financial Performance
Sustainability Strategy Sales Risk
Process Technology Efficiency
Penetration Efficiency
Distribution Channels
People Skills
Ethical Banking
Total Scores
2007 2008 2009 4 7 5 4 5 5 5 5 5 2 47
2 1. Bank Mandiri 0.9 3.0 2.6 2.6 0.4 1.6 2.1 2.2 2.2 2.2 19.8
1 2. BCA 0.9 3.5 2.7 1.9 0.4 1.6 1.9 2.3 2.3 2.1 19.6
4 3. Bank Danamon 0.7 1.8 2.1 2.4 0.2 1.5 2.0 1.9 1.9 1.9 16.3
3 4. BRI 0.8 2.4 1.5 1.6 0.5 1.3 1.9 1.8 1.7 1.7 15.1
5 5. Bank CIMB Niaga 0.5 1.9 1.4 2.1 0.3 1.5 1.7 1.8 1.7 1.8 14.4
7 6. Bank OCBC NISP 0.9 1.9 1.9 1.6 0.3 1.4 1.9 1.7 1.5 1.5 14.5
8 7. BNI 1.6 1.8 1.7 1.4 0.2 1.3 1.7 1.4 1.4 1.5 13.9
10 8. Bank Permata 0.8 1.8 1.4 1.6 0.2 1.5 1.9 1.5 1.4 1.7 13.8
6 9. BII 1.5 1.2 1.9 1.4 0.2 1.3 1.7 1.6 1.4 1.4 13.6
9 10. SCB 1.0 1.4 1.1 1.4 0.5 1.5 1.3 1.7 1.6 1.6 13.3
11 11. HSBC 0.6 1.2 1.1 1.4 0.5 1.5 1.4 1.6 1.5 1.5 12.3
Average Score Indonesia 0.9 2.0 1.8 1.8 0.3 1.5 1.8 1.8 1.7 1.7
Average Score Top 10 2.5 2.5 1.7 2.3 1.5 2.4 2.9 3.6 3.2 2.5
The largest banks dominate the retail financial services market in Indonesia
Excellence in Retail Financial Services Scorecard for Indonesia
Source: Asian Banker Research, N=134 Banks Biggest GAP between the Top 10 and Indonesian Banks