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FIRSTNAME LASTNAMEMobile: 07777 777777 Email@inbox.co.uk

RETAIL DIRECTOR / BUYING & MERCHANDISING DIRECTOR

More than 10 years of comprehensive retail experience with 3 as Retail Director and 6 as Director /Head of buying and merchandising with success record of driving sales and profits to new heightsby managing multi-channel business in broad spectrum of environments from global branded toniche luxury retail environments. Strong leadership skills, achieved top ranks in sales and volumethrough motivation and development of staff. Superior process and operational improvementtalents, as well as customer service skills.

CORE COMPETENCIES

Strategic Business Planning & Leadership International Retail Management P&L Accountability

Policy Development Brand Management Inline, Factory & dot.com Retail Operations

Relationship Management Team Leadership Staff Management & Motivation

Business Revenue Improvement Customer Sale Opportunity Improvement

EXPERIENCE & ACHIEVEMENTS

COMPANY, LOCATION 2006 2009

11B designer and marketer of apparel equipment, and accessory products; 54.3K employees.

Position Held

In charge of operational and strategic direction for all UK retail activities over 3 businesses: inlinestores (flagship, owned, and shop-in-shops), factory stores and dot.com. Managed and led aproactive, in touch and smoothly run retail business with P&L accountability with annual salesturnover of 95M and 7 direct reports at middle to senior management level. Ensured retailfunction complemented wholesale business in management of brand in marketplace and best

presentation of brand to consumers either through Nike-owned outlets or in collaboration with keywholesale accounts. Closely interacted with Area Managers and Store Managers to support storestaff in excess of 700 and optimise all customer sales opportunities within stores. Developedselling strategies based on trends, inventory control, and sales objectives to create a customer-oriented sales policy.

Increased retail business 135% over 3 years and built retail team to support growthaccordingly through definition and delivery of UK retail strategy.

Doubled business and number of stores that increased ability to clear the closeoutstocks through a more controlled channel through development and launch of newfactory strategy.

Boosted revenues by 10M annually by launching new store concept and opening the 1st

5 new inline stores that also raised market position and improved consumer experience. Repositioned Nike Town London flagship store as #1 globally through a 20M

investment project supported with total review of the store operations and staff.

COMPANY, LOCATION 2005 2006

242B international sports retailer with 2 business segments: retailing and financial services.Retailing Services includes online shopping channels; 758.5K employees.

Position Held

Accountable for operational and strategic direction of wine and flowers dot.com business withannual sales of 30M. Directed staff of 3.

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Achieved annual sales target of 100% by increasing the commerciality in managing thebusiness.

Exceeded sales target by 30% by re-launching and integrating wine club direct mailprogramme with dot.com offering.

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Raised flower offering sales more than 50% by repositioning and re-engineered therange to maximise consumer high-price spending online (compared to supermarketrange) and enhanced the team ability with specialist external expertise.

COMPANY, LOCATION 2002 - 2004

Position Held

322M line of clothing and accessories for men, women and children, and provider of customisedand designer tailoring services. In addition, operates online catalogue and shopping facility; 545employees.Charged with retail buying and merchandising across Europe through multiple business formats ofinline stores (flagship, owned, and concessions), franchise stores, and factory stores with annualsales turnover of 230M. Defined and hired the organisational requirements and skill set required

to support the retail expansion of team to deliver the objectives. Collaborated with other key stakeholders to ensure collections were edited appropriately for each city, store, and overseas partners.Directed 3 direct reports at senior management level.

Defined buying and merchandise franchise strategy which supported store expansionfrom 2 to over 20 stores by12/ 2004 and franchise sales growth from 4M to 33M.

Maximised buying and merchandising approach to the factory side of the business byintroducing new processes and ways of working that ensured faster closeout productstock turns and minimised inventory held.

Identified and delivered new merchandising system that was a multi-million poundinvestment rolled out across Europe.

COMPANY. LOCATION 2001 - 2002345M line of clothing and accessories for men, women and children, and provider of customisedand designer tailoring services. In addition, operates online catalogue and shopping facility; 545employees.

Position Held

Accountable for buying and merchandising for 25M line; Directed 6 direct reports at middlemanagement level. In charge of warehousing and logistics operations to support the stockfulfilment to the stores in UK and Europe/

Delivered sales in excess of 20% increase year-on-year by building merchandisingfunction to complement the existing buying team.

Achieved 2 point improvement in gross margin by introducing approach to range

planning and supplier management. Implemented new merchandising system.

Managed the Spanish concession expansion programme with El Corte Anglais bydefining the opportunities in numerous areas, including delivering commercial productoffering and the required logistical and operational support that supported the expansionfrom 1 to 5 concessions.

Career Note: Prior experience includes Position Held Division with COMPANY in London from1998 - 2001.Managed a team of 30+ and delivered succession planning and career developmentopportunities through all levels of the teams.

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Increased business profitability 4% for the own buy offering and launched in-housebrands.

Instituted supplier review to utilise economies of scale with sister company, Grattans,that led to new sourcing and improved supplier terms and improved gross margins of2%.

EDUCATION

1st in BSc Maths, statistics and operational research, University of Location