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The intricacies of SAP’sDigital Access License Model
Mark Hughes – SAP Global License, Audit & Compliance
26 May 2020
CONTENTS
Ancient history
Recent times
Status quo
Looking ahead
One step at a time
3© 2020 SAP SE or an SAP affiliate company. All rights reserved.
SAP Basis SAP Web Application ServerSAP Basis SAP BasisSAP Basis
1997 (25) 1998 1999 2001 2002
◼ General availability
◼ SAP Retail integrated in R/3
Standard Release 4.0◼ Worldwide Rollout
◼ Mass Maintenance
◼ Value & Quota Scales
◼ Competitor Pricing◼ Pricing – enhanced function
◼ Layout Maintenance
◼ Space Management interface
◼ Additionals Integration
◼ Allocation – enhanced function
◼ Promotion – enhanced function
◼ Load Building◼ Merchandise Distribution (Cross Docking & Flow Through)
◼ Vendor Managed Inventory
◼ Store Returns
◼ Perishables
◼ SAP Online Store
◼ Warehouse Mgmt. Integration◼ Agency Business
◼ RIS – enhanced function◼ First Customer Shipment
◼ Retail Release 1.2B
◼ Easy Access, Screen redesign
◼ Fast Entry Screen
◼ High Performance Retail (HPR)◼ Promotion – enhanced function
◼ Bonus Buy
◼ Allocation – enhanced function
◼ Markdown – enhanced function
◼ Logistical Variants
◼ Product Catalog enhancement
◼ Competitor Pricing – enhanced function◼ Market Basket Pricing
◼ Replenishment Workbench
◼ Additionals Improvements
◼ Merchandise Distrib. – enhanced function
◼ Perishables – enhanced function
◼ Merchandise & Assortment Planning (MAP)◼ MAP Integration to Promos & Allocations
◼ Sales Order Optimization
◼ Layout & Space Mgmt. interface Optimiz.
◼ Vendor Managed Inventory – enh. function
◼ Logistics Invoice Verification
◼ Subsequent Settlement – enh. function
◼ POS Inbound & Outbound Optimization◼ Logistics Execution System – enh. function
◼ Handling Units
◼ Multi Channel Retailing
◼ Business Information Warehouse (BW)
◼ High Performance Retail fully integrated
◼ High Performance Retail Assortment List
◼ Store and Assortment Management◼ New Mass Maintenance Tool
◼ Style (Variant) Matrix
◼ MAP – enhanced function
◼ Prepack Allocation Planning
◼ Markdown Planning – enhanced function
◼ Allocation – enhanced function
◼ Allocation Strategy (using BW)◼ Promotion – enhanced function
◼ Replenishment Workbench Enhancements
◼ Multi-Step Replenishment
◼ AHD / PDF in Replenishment
◼ Planned Delivery Time
◼ Order Cancellation◼ Space Management – enhanced function
◼ Layout Workbench – enhanced function
◼ Merchandise Distribution – enhan. function
◼ Logistics Execution System – enh. function
◼ Task and Resource Management
◼ Perishables – enhanced function
◼ Global Trade◼ Retail Method of Accounting
◼ Consumer Decision Tree
◼ BADI’s (Business Add-Ins)
◼ Business Configuration Sets
◼ BW Retail Content – enhanced function
SAP R/3
Enterprise
4.7 Retail 1.2B
SAP Retail Store
◼ First Version available
SAP Retail Store
◼ PDC Processing in GR, Store Order
◼ Sales Order – enhanced function
SAP Retail Store
◼ PDC support for core processes via XML
◼ XML-based POS data exchange
◼ Creation of Physical inventory documents
◼ Expense Invoice and Cash Balancing
◼ Sales Order – enhanced function
Evolution and Roadmap to Competitive Advantage
4© 2020 SAP SE or an SAP affiliate company. All rights reserved.
2003 2004 2005
SAP NetWeaver ‘04 SAP NetWeaver 7.0SAP NetWeaver ‘03
◼ Pricing – enhanced function
◼ Promotions – enhanced function
◼ Stock Transfer Consignment◼ Allocation based on Shelves
◼ Cross-Docking – enhanced function
◼ Authorization for Layout Workbench
◼ PRICAT Data Exchange with User Specific Fields
◼ Complaints Processing in Billing
◼ IDoc Copy Management
◼ Store Goods Receipt – enhanced function◼ Planned Delivery Time – enhanced function
◼ Logistics Invoice Verification – enhanced function
◼ BW Retail Content – enhanced function
◼ Enhanced Order Optimization
◼ Agency Business – Enhancements
◼ Assortment Planning
◼ Operational Assortment Planning
◼ Purchase Order Processing
◼ Order Manager (Workbench)
◼ Open-to-buy (OTB)
◼ Procurement Controlling
◼ Consignment / Franchise
◼ Slow Seller Management
◼ Markdown Planning
◼ Determine Markdown Proposals
◼ End-to-end Process of Consignment & Franchise SKU
◼ Specify proposed Markdowns in the PPW
◼ Price Planning Workbench (PPW)
◼ Set proposed Markdowns in the PPW
◼ Create manual Markdowns in the PPW
◼ Create Promotions from PPW
◼ PRICAT-Inbound – enhanced function
◼ Master data
◼ Article Hierarchy
◼ Department as Profit Center (Shop-in-Shop)
◼ Article List
◼ Replacement / Follow-up Articles
◼ Enhancements in Article Master
◼ Discontinuation / Archiving
SAP ERP
6.0(ECC 6.0)
mySAP ERP2004
mySAP ERP2005
SAP SRM
◼ SAP Master Data Management SAP MDM
SAP BW◼ SAP Merchandise and Assortment Planning
◼ SAP POS Data Management
◼ Multi Channel Retailing SAP CRM
◼ SAP Event Manager SAP SCM ◼ SAP Forecasting and Replenishment
◼ Strategic Sourcing
◼ SAP Workforce Deployment ◼ SAP Workforce Deployment
SAP SCM
SAP CRM SAP CRM
SAP Retail Store
◼ Physical Inventory for Open Stores
◼ Purchase Order & Returns◼ Ruling Prices (Daily Pricing)
◼ Display Order Rhythms
◼ Enhancements in Search Function
◼ Storage Location Handling
SAP Retail Store
◼ Article Master Data
◼ Display, Change and Create (Park) ◼ Vendor Master Data
◼ Display, Change and Create
◼ Goods Receipt Processing
◼ Support of Direct Store Receiving Process
◼ GR for Consumable SKU at One Cost Center
◼ Incoming Invoice
◼ Reference to GR, PO and without Reference◼ Perform Plausibility Check
◼ Credit Memos with and without Return Items
Evolution and Roadmap to Competitive Advantage
5© 2020 SAP SE or an SAP affiliate company. All rights reserved.
◼ Global Data Synchronization
◼ Demand Management Connectivity Kit
◼ POS Connectivity Kit
◼ Global Data Synchronization
◼ Replacement products in purchasing
◼ Goods receipt capacity check◼ Enhancements in master data,
allocations, seasonal procurement
◼ Complaints processing
◼ Retail Method of Accounting
◼ Perishables Procurement
◼ Personal object work lists (POWLs)
◼ Enhanced POS Integration◼ Store Connectivity (e.g. PCI, IDoc size)
◼ New Bonus Buy
◼ Enhanced Article Search
◼ Improved maintenance of direct store delivery relations
◼ Integration/Interface SAP PMR – SAP ERP
◼ Enhanced integration of in-store food production
◼ SAP EWM integration to support merchandise distribution ◼ Retail Method of Accounting/ Cost Allocation
SAP
ERP 6.0EHP 1
2006 2007/2008 2009/2010
SAP NetWeaver 7.0
SAP SCM ◼ SAP Forecasting and Replenishment
SAP Demand
Mgmt
SAP Store
Solutions
◼ SAP Client/Server and Enterprise POS
◼ SAP POS Services (Express Returns,
Stored Value, EFT Services, etc.)◼ SAP Allegiance (Customer Loyalty)
◼ SAP FraudWatch (Loss Prevention)
◼ SAP Workforce Management (Stand-Alone)
◼ SAP Price, Promotion and Markdown Optimization
◼ SAP Promotion Merchandise Layout
◼ SAP Master Data Management (Retail Content) SAP MDM
SAP
ERP 6.0 EHP 2/3
SAP Store
Solutions
SAP BW◼ POS Analytics
◼ Stock Ledger Reporting
◼ SAP Merchandise & Assortment Planning
◼ SAP POS
◼ SAP Enterprise POS
◼ SAP Workforce Management
SAP NetWeaver 7.0
◼ SAP Forecasting and Replenishment
◼ SAP EWM, Order FulfilmentSAP SCM
SAP NetWeaver 7.0
SAP Store
Solutions
◼ SAP POS
◼ SAP Enterprise POS
SAP BW◼ Retail Method of Accounting
◼ SAP Loss Prevention Analytics
◼ SAP Merchandise & Assortment Planning
SAP ERP 6.0
EHP 4/5
SAP Demand
Mgmt
◼ SAP Price Optimization Enhancements
◼ SAP Promotion Management for Retail
SAP CRM
◼ SAP Transportation Management
◼ SAP EWMSAP SCM
SAP Retail Store
▪ Mobile In-store Inventory Mgmt
▪ 24 Hours Inventory Counting▪ Inventory Lookup (enterprise Service)
▪ Store Fresh Item Partner Integration
◼ Loyalty Management
SAP Instore-MIM (former SAP Retail Store)
▪ UI harmonization and usability improvements
▪ Product Look-up▪ Usage of POWLs
Evolution and Roadmap to Competitive Advantage
6© 2020 SAP SE or an SAP affiliate company. All rights reserved.
◼ Vendor fund settlement within Compensation Management – Contract Management
◼ SAP Instore-MIM – Further Enhancements
◼ Trade, Invoice Forecasting
◼ Advanced Returns Management 2
◼ Enhancements SAP PMR 7.1 – Inbound Promotions 2 (ERP-related)
◼ Enhancements SAP F&R 5.2 – Connectivity to F&R 5.2 (ERP-related)
SAP
ERP 6.0 EHP 6/7 (SPs)
SAP NetWeaver 7.0
SAP SCM
◼ SAP F&R 5.2 and SAF Integration
◼ Enhancements SAP F&R 5.2 – Connectivity to F&R 5.2 (ERP-related)
◼ Promotions integrated with Procurement and Logistics
◼ EWM enhanced for Retail
SAP
DemandMgmt
SAP Store
Solutions
◼ SAP POS 2.3
◼ Enhancements SAP PMR 7.1 – Inbound Promotions 2
(ERP-related)
SAP BW◼ SAP Retail Merchandise Planning (RDS)
◼ Loss Prevention Analytics
◼ Customer Segmentation
◼ Social Media Analytics by Netbase
◼ Precision Retailing
◼ Mobile Device Management (Afaria)
◼ Talent Management (Success Factors)
Cloud
◼ Sybase Unwired Platform
◼ Mobile Talent Management & HCMMobility
SAP NetWeaver 7.3
SAP HANA
◼ SAP BW on HANA
◼ SAP Retail Merchandise Planning (RDS)
◼ SAP POS Data Management (optimized by HANA)
◼ On-Shelf-Availability Analysis
SAP CRM
◼ SAP CRM 7.0
◼ Loyalty Management (POS Integration)
◼ SAP Web Channel Experience Management 1.0
◼ SAP Retail on HANA
Evolution and Roadmap to Competitive Advantage
2011 2012 2013
SAP Retail on HANA
SAP NetWeaver 7.4+
7© 2020 SAP SE or an SAP affiliate company. All rights reserved.
Evolution and Roadmap to Competitive Advantage
◼ IS Retail on HANA optimized processes
◼ UX improvements (Fiori)
◼ Customer Connect (cont. improvements)
◼ New IDoc Monitor
◼ Article/ GTIN Mass Maintenance and Price Calculation
import from Spreadsheet (xls/csv) or Clipboard
◼ GDS – Global Data Synchronisation Enhancements
SAP NetWeaver 7.4+
SAP Store
Solutions
◼ SAP Workforce Management 4.0
◼ Mobile app for store associate
◼ Mobile app for store manager
SAP NetWeaver 7.4+ SAP NetWeaver 7.4+
SAP CRM◼ Hybris acquisition
2016 and beyond
SAP
ERP 6.0 EHP 7
(SPs)
◼ SAP Customer Activity Repository 1.0
◼ SAP Promotion Management on CAR
◼ SAP Audience discovery and Targeting (segmentation)
◼ IS Retail on HANA with optimized processes
◼ Customer Connection (continuous improvements)
◼ UX improvements (Fiori)
◼ GS1 Enhancements
◼ Advanced Return Mgmt
◼ Product Recommendation
◼ SAP F&R on HANA and optimization
◼ HEC – HANA Enterprise Cloud
◼ SAP Fashion Management 1.5 – first release (SAP FMS)
SAP HANA
SAP HANA
SAP CRM◼ Hybris Commerce
◼ Hybris Integration
SAP
DemandMgmt
◼ SAP PMR 8.0 (relational data base)
◼ Demand Planning
◼ UX Fiori
◼ IS-Retail on HANA
◼ SAP Fashion Management 1.6
(Manufacturing)
SAP HANA
◼ HEC – HANA Enterprise Cloud
◼ Ariba
◼ gicom SAP CLOUD
◼ SAP Hybris Marketing
◼ HEC – HANA Enterprise Cloud
◼ Mobile Instore MIM – Fiori Apps
◼ Customer Connection
Enhancements SAP
ERP 6.0 EHP 7 (SPs)
SAP
ERP 6.0 EHP 7
(SPs)
SAP Store
Solutions
◼ SAP POS by GK
◼ SAP Customer Activity Repository 2.0
◼ SAP Merchandise Planning on CAR
◼ SAP Assortment Management on CAR
◼ SAP Promotion Management on CAR
SAP CAR
◼ SAP Customer Activity Repository 2.0
◼ SAP Promotion Management on CAR
◼ SAP Assortment Planning on CAR SAP CAR
◼ S/4HANA for
Merchandise Mgmt
◼ SAP Fashion
Mgmt 2.0 (SAP FMS)
◼ SAP Allocation
Management
on CAR
SAP
ERP 6.0 EHP 8
(SPs)
SAP NetWeaver 7.5
2013 2014 2015
◼ Site master – Export/
Import
◼ Mass Maintenance of
Site/MC
◼ Geolocation Data
◼ GDS – Enhancements
◼ GDSN in SAP Retail
(Food Information)
◼ Articles with Deposit
◼ POS Inbound for not
listed Articles / Sites
◼ Segment-based batch
stock
◼ Season-based batch
stock
8© 2020 SAP SE or an SAP affiliate company. All rights reserved.
1610 – Innovations* 1809 – Innovations*1709 – Innovations*
SAP S/4HANA On-PremiseRoadmap for Retail for Merchandise Management & for Fashion and Vertical Business
Retail
• Harmonized Retail and Fashion Foundation
• Season processes
• Distribution curve
• Value added services
• Transportation chains
• Characteristic value conversion
• Harmonized screen sequences
• Co-Existence of Retail with selected industries
(“Industry to Core”)
• Harmonization of Site master and Business Partner,
and of Retail article and material
• Efficient and extended store merchandise and
inventory processes with Fiori 2.0
• Generic articles, variant-creating characteristics using
configuration class
• Extended article/material number
• Role-based access to business transactions via Fiori
Launchpad
• Improved usability of key Retail transactions in SAP
Fiori Themes for classical transactions
• Support of Material Ledger with valuation at Retail and
value only articles
• New Retail Easy Access TX: W10U
Retail and Fashion
• Wholesale Fashion Enablement
• Supply Assignment (Order Allocation Run)
• Demand and Supply Segmentation
• Logistic enhancements (Multi-Ship to Order with
Collective Shipment)
• Merchandise management – Master data
• Enhance material/article harmonization
• Enhanced distribution scenarios for generic article and
site master
• Merchandise management – Logistics
Structured articles with full products (2-level BOM)
– Master data maintenance
– Support in logistical processes
Support MRP areas for special processes
Bonus Buy in S4 sales orders for consistent omni-
channel pricing
• Merchandise management - In-Store Merchandising
• Transfer Products app
• Fiori app enhancements for
• Order Products, Lookup Retail Products
• Merchandise management – User interface
• Improved usability of selected key transactions in Fiori
• Object Pages for product, site, allocation table
Intelligent ERP Innovation
Retail and fashion foundation
▪ Store Fiori apps
▪ In-store task management
▪ RFID enablement of transfer products
▪ RFID enablement for counting products
▪ Handling of empties in EWM integration
▪ Single-recipient purchase order for cross-docking
scenarios
▪ Machine Learning for Global Data Synchronization
▪ Stock separation using logistical products:
▪ Basic scenarios
▪ Special scenarios
▪ Automatic material ledger enabling for sites
▪ Logistical Products, Stock managed at level of logistics
units of measure (pallets, cartons, …)
Wholesale fashion enhancements
▪ Fiori app for supply assignment
▪ Simulation and analytics for supply assignment
▪ Different segmentation strategies in the supply chain
▪ Enhanced maintenance for seasons management
▪ Insight to better align the flow of fashion products with
the selling season
▪ Purchasing contract for retail and fashion processes
Enable manufacturing functionality for vertical retail
and wholesale
▪ Enhancing production capabilities for personalized
products
*) Feature highlights for SAP S/4HANA 1610, 1709, 1809 and 1909. See Feature Scope Description (http://help.sap.com/s4hana)
© 2020 SAP SE or an SAP affiliate company. All rights reserved. 9
1909 – Recent Innovations* 2021 – Product Direction**2020 – Planned Innovations** 2022 – Product Vision**
**) This is the current state of planning and may be changed by SAP at any time without notice.
Retail and fashion foundation
▪ Point-of-sale outbound
communication using an enterprise
service
▪ In-store transfers based on RFID
▪ Enterprise Search for sites,
promotions, allocation tables
▪ PP-DS parameters in article master
maintenance
Wholesale fashion enhancements
▪ Automated processes for seasons
▪ Avoid overstocking with flexible
purchasing commitment
▪ Enhanced supply-assignment
capabilities
Retail and fashion foundation
▪ RFID enablement of goods receipt
▪ POS inbound communication with
enterprise services
▪ Provide retail business process
capabilities by converting materials to
retail articles3)
▪ Support for click-and-collect scenarios
▪ Enterprise service for sending product
information
▪ RFID triggering and monitoring of in-store
movements1)
▪ Assign store associates1)
Wholesale fashion enhancements
▪ Supply Assignment Overview Page1)
▪ Monitor supply assignment demand1)
▪ Supply protection in supply assignment
▪ Meeting customer requirements for
personalized products
▪ Managing excess requirements1)
▪ Enhanced Value added services (VAS)1)
▪ Additional flexibility during direct-ship
alignment1)
Retail and fashion foundation
▪ Support for digital store processes,
using technologies such as Augmented
Reality, Natural Language Processing
▪ Providing the exact geolocations of
products in stores
▪ Insight to Action capabilities through a
store merchandising cockpit
▪ Fiori based in-store customer order
management
▪ Enhanced omni-channel processes
▪ New assortment management and
listing
▪ New solution for industry specific
terminology
▪ Retail BW/4HANA content (first phase)
Wholesale fashion enhancements
▪ Situation handling in supply assignment
▪ Integration of mill products2)
▪ Accurately calculating costs for samples
▪ Taking orders using SAP Intelligent
Robotic Process Automation (SAP
Intelligent RPA)2)
▪ Optimized distribution of supply within a
Back-Order-Processing run by Fair
Share logic4)
1) planned for S/4HANA 1909 FPS01
2) planned for S/4HANA 2020 FPS01
3) planned availability Oct 2019 via note
4) joined roadmap items with advanced ATP
Retail and fashion foundation
▪ Optimize assortment through
intelligent product lifecycle
management
▪ Increase profit through innovative retail
sales price planning
▪ Increase customer satisfaction through
intelligent store processes
Wholesale fashion enhancements
▪ Improve customer satisfaction by
fulfilling customer requirements with a
detailed action plan
▪ Improve efficiency for Make-To-Order
Production (MTO) across the supply
chain
▪ 50!
Status: April 2020
SAP S/4HANA On-PremiseRoadmap for Retail for Merchandise Management & for Fashion and Vertical Business
© 2020 SAP SE or an SAP affiliate company. All rights reserved. 10
SAP Ariba
SAP Integrated Business PlanningS&OP, Demand, Supply, Response, and
Inventory
SAP Supply Chain Management(Forecasting and) Replenishment
The Intelligent Enterprise for Retail – Reference Architecture
Integration and Intelligence – SAP Cloud Platform and SAP C/4HANA Foundation
Core – SAP S4/HANA | SAP Customer Activity Repository application bundle | SAP SCM | SAP Integrated
Business Planning | SAP Ariba solutions
Partner add-ons
Analytics – SAP BW/4HANA – SAP Analytics Cloud
SAP S/4HANA Retail/for fashion and
vertical business
SAP Customer Activity Repository &
apps
Experience – Experience Management solutions from SAP Customer, Employee, Product,* and Brand,* Experience
Customer experience – SAP C/4HANA
SAP Commerce Cloud
Omnichannel commerce
SAP Marketing Cloud
Contextual intelligence
SAP Customer Data Cloud
Trusted relationships
SAP Sales Cloud
High-touch experience
SAP Service Cloud
Customer for life
Platform servicesExtensibility and integration
Business/Master Data services Business partner, Product, Pricing & Promotions, Customer Order Sourcing, Consumer Sales Intelligence, Order
End-to-end CX processes
Master data governance CRM
Finance, sales, commerce, service, HR, sourcing,
procurement, manufacturing, merchandise
management, store, supply chain, etc.
Product lifecycle costing
Merchandise Assortment
Promotions
Allocations
Replenishment Planning** Road map https://roadmaps.sap.com
Open ecosystem
EWM/TM
Sales audit, unified forecast, omnichannel
promotion pricing, article availability, and
sourcing
SAP Model Company services SAP BW/4HANA: Industry services like inventory diagnostics
▪ SAP Mobile Consumer
Assistant by GK
▪ SAP Dynamic Pricing by
GK
▪ SAP Point-of-Sale by GK*
▪ Loyalty by Annex CLD
▪ Clienteling by Keytree
▪ SAP Omnichannel
Point-of-Sale by GK
▪ Agreement profitability
and negotiations by
gicom
▪ MDG RFM by Utopia
People engagement – SAP Fieldglass and SAP SuccessFactors solutions | Spend management – SAP Concur and SAP Ariba solutions
Digital Access
CONTENTS
Ancient history
Recent times
Status quo
Looking ahead
One step at a time
12CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
•Launch of Project Trust
2017
•Outcome of Project Trust
•GLAC Formed
•Sales Audit Policy
•Digital Access
2018•Launch of Digital Access Adoption Program for 1 year
•Further supported by Conversion program & extension policies
2019
• Steady customer adoption
• DAAP to be extended
• RPA Scenarios
2020
Timeline of Actions
13CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
14CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Sales
Customers
Sales Orders
Pricing
Availability
Claim:
“The licence granted in respect of SAP PI is a "gatekeeper" licence…”
Finding:
i) Only Named Users are authorised to use or access the mySAP ERP software directly or indirectly.
ii) Named User pricing is the only basis on which the mySAP ERP software was and is licensed to Diageo.
Any
Middleware
“Use” is defined as: “to activate the processing
capabilities of the software, load, execute, access,
employ the software, or display information resulting
from such capabilities”.
15CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
16CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
•Launch of Project Trust
•Started to Modernize & communicate pricing
•SSOE/POE/Static Read
•Empathy
2017
•Outcome of Project Trust
•GLAC Formed
•Sales Audit Policy
•Digital Access
2018•Launch of Digital Access Adoption Program for 1 year
•Further supported by Conversion program & extension policies
2019
• Steady customer adoption
• DAAP to be extended
• RPA Scenarios
2020
Timeline of Actions
17PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Use of SAP ERP and types of accessOne definition of use and three types of access
“Use” is defined as: “to activate the processing
capabilities of the software, load, execute,
access, employ the software, or display
information resulting from such capabilities”.
Digital Core
SAP ERP
S/4 HANA
3rd Party
CRM
3rd Party
Platform
3rd Party Application
Non-SAP Custom
Frontend
SAP C/4HANA
SAP Cloud
Platform
18CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
•Launch of Project Trust
•Started to Modernize & communicate pricing
•SSOE/POE/Static Read
•Empathy
2017
•Outcome of Project Trust
•GLAC Formed
•Sales Audit Policy
•Digital Access
2018•Launch of Digital Access Adoption Program for 1 year
•Further supported by Conversion program & extension policies
2019
• Steady customer adoption
• DAAP to be extended
• RPA Scenarios
2020
Timeline of Actions
19CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP modernized SAP ERP pricing for 21st century useNew model for indirect / digital access was introduced in April 2018
▪ No additional SAP
ERP license needed1
User-based
Legacy model SAP Digital Access modelavailable April 2018 onwards
Outcome-
based▪ Document license
User-based
(primarily)User-based▪ User license
▪ User license
▪ Order license
- Sales and
service orders
- Purchase orders
▪ User license
▪ No additional SAP ERP license needed1
1 SAP applications refer to line of business and industry applications (cloud and on premise), as well as SAP Solution Extensions containing the required measurement functionality. This does not apply to technology solutions, such as platform, database, middleware integration, and
SAP solutions for enterprise information management. Provided ERP is otherwise licensed, no additional ERP User license is needed for use resulting from access by properly licensed SAP applications.
Digital Core
SAP ERP
S/4 HANA
SAP ERP
S/4 HANA
Digital Core
20CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Digital Access DocumentsOutcome based consumption
SAP ERP
Digital CoreS/4 HANA
3rd Party
CRM
3rd Party
Platform
3rd Party Application
Non-SAPCustom
Frontend
No user required for
SAP ERP or S/4 if use
is limited to scope of
SAP Application.
This still requires
Named Users or
S/4 Users
This will be either
Users or Documents
i.e. no hybrid licensing.
21CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
CONTENTS
Ancient history
Recent times
Status quo
Looking ahead
One step at a time
23CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
•Launch of Project Trust
•Started to Modernize & communicate pricing
•SSOE/POE/Static Read
•Empathy
2017
•Outcome of Project Trust
•GLAC Formed
•Sales Audit Policy
•Digital Access
2018•Launch of Digital Access Adoption Program for 1 year
•Further supported by Conversion program & extension policies
2019
• Steady customer adoption
• DAAP to be extended
• RPA Scenarios
2020
Timeline of Actions
24PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
DAAP was introduced in 2019 and has been extended through December 31, 2021
Step one
Choose
measurability option
Step two
Choose
financial incentive option
(A) Customer and SAP’s Global License
Audit and Compliance (GLAC) identify
estimated number of documents created
by current use
(A) Customer licenses at least 115%
(15% growth) of current estimated
document use and the license fee
charged for this transaction is only for
such licensed growth**
OR OR
(B) Customer implements support
packages containing SAP passport
functionality to measure number of
documents created by current use
(B) Customer licenses at least 100% of
current estimated document use and
receives a 90% discount on digital
access
*The DAAP is applicable to SAP ERP and SAP S/4HANA, but it is not applicable to SAP S/4HANA Cloud
** Digital access is only eligible for standard volume discount. Special discounts may not be applied.
SAP provides
programs to help
protect past
investments in
perpetual licenses
when transitioning
to digital access
SAP product
level
conversions
SAP on-
premise
extension
policy
SAP Cloud
extension
policy
SAP S/4HANA
contract
conversion
25PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
(A) Customer and GLAC identify estimated
number of documents created by current use
(B) Customer implements support packages
containing SAP passport functionality with
support to measure number of documents
created by current use
DAAPStep one: measurability
▪ Digital core customers can leverage an evaluation note which
allows them to identify the approximate number of documents
created by current use
▪ GLAC, as trusted advisor, will guide customer through complete
process of document estimation
▪ This SAP Digital Access evaluation service is not required, but is
optional at customer request
▪ Digital core customers can leverage a functionality called ‘SAP
passport’
▪ SAP passport is available for all SAP applications. In some cases
customers will need to implement support packages to activate
this functionality
▪ SAP will provide limited support to assist with the implementation
of the support packages
* Customer must have a support agreement to be eligible for step one: measurement
Creation of documents by SAP applications and or non-human use may result in a variance between estimates in A and B and actual use. Customer is advised that any measurements produced by A or B are estimates
only, and the number of documents customer licenses is their sole decision and customer will be required to remain compliant with their license level pursuant to its agreement(s) with SAP.
Customer chooses measurability option
26PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer Quick Reference SheetSAP Digital Access document sizing based on estimation note
SAP provides a digital access estimation note including a report which you can use to estimate the number of documents that may be subject to digital access licensing. Under the SAP Digital
Access model, SAP counts and charges for the creation of initial documents triggered by a non-sap solution. All other subsequent operations (read, updates, and delete) on the document are not
counted.
Step one: identify relevant systems
Relevant systems for estimation note implementation
need to be identified. This includes SAP ECC and / or
SAP S/4HANA systems.
Step two: implement note
Download the relevant note from the service market
place. Before implementing, please make sure that the
manual steps outlined in the note are properly executed.
Step three: identify interfaces and users
Identify all external interfaces and determine the
corresponding technical users that are in place to access your
SAP ECC or SAP S/4HANA system from non-SAP
applications.
Step four: run the note
Run the note by entering the timeframe and technical
users. Check the results.
Objective
Steps
Keep in mind
➢ SAP S/4HANA: 2644172
➢ SAP ECC: 2644139
Relevant notes
Additional links
▪ For more information about digital access,
technical measurabilities, and scenarios
please visit SAP’s help portal for digital access
Execution of note
Digital access evaluation service
To verify the number of relevant documents and
clarify open questions SAP offers its customers
the free-of-charge SAP digital access evaluation
service with the following benefits: ▪ Enhanced knowledge▪ Transparency▪ Realistic document count
▪ If the same technical users are in place for SAP and non-SAP scenarios this might lead to higher values
▪ Subsequent documents created by the same technical users are not excluded by the note and will be counted as documents. These will need to be manually adjusted out of the total
▪ Archiving can affect the measured quantity
▪ The values determined are based on the current system environment and current business processes. Any changes planned for the future should be taken into account
All fields need to be addressed to obtain the best
estimate:
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Note 2644139 - Digital Access: Tool for SAP ERP (ECC) Note 2644172 - Digital Access: Tool for SAP S/4HANA
Digital Access – MeasurabilityEstimation Notes
28CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer Quick Reference SheetSAP Digital Access document sizing based on estimation note
SAP provides a digital access estimation note including a report which you can use to estimate the number of documents that may be subject to digital access licensing. Under the SAP Digital
Access model, SAP counts and charges for the creation of initial documents triggered by a non-sap solution. All other subsequent operations (read, updates, and delete) on the document are not
counted.
Step one: identify relevant systems
Relevant systems for estimation note implementation
need to be identified. This includes SAP ECC and / or
SAP S/4HANA systems.
Step two: implement note
Download the relevant note from the service market
place. Before implementing, please make sure that the
manual steps outlined in the note are properly executed.
Step three: identify interfaces and users
Identify all external interfaces and determine the
corresponding technical users that are in place to access your
SAP ECC or SAP S/4HANA system from non-SAP
applications.
Step four: run the note
Run the note by entering the timeframe and technical
users. Check the results.
Objective
Steps
Keep in mind
➢ SAP S/4HANA: 2644172
➢ SAP ECC: 2644139
Relevant notes
Additional links
▪ For more information about digital access,
technical measurabilities, and scenarios
please visit SAP’s help portal for digital access
Execution of note
Digital access evaluation service
To verify the number of relevant documents and
clarify open questions SAP offers its customers
the free-of-charge SAP digital access evaluation
service with the following benefits: ▪ Enhanced knowledge▪ Transparency▪ Realistic document count
▪ If the same technical users are in place for SAP and non-SAP scenarios this might lead to higher values
▪ Subsequent documents created by the same technical users are not excluded by the note and will be counted as documents. These will need to be manually adjusted out of the total
▪ Archiving can affect the measured quantity
▪ The values determined are based on the current system environment and current business processes. Any changes planned for the future should be taken into account
All fields need to be addressed to obtain the best
estimate:
29PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
(A) Customer and GLAC identify estimated
number of documents created by current use
OR
(B) Customer implements support packages
containing SAP passport functionality with
support to measure number of documents
created by current use
DAAPStep one: measurability
▪ Digital core customers can leverage an evaluation note which
allows them to identify the approximate number of documents
created by current use
▪ GLAC, as trusted advisor, will guide customer through complete
process of document estimation
▪ This SAP Digital Access evaluation service is not required, but is
optional at customer request
▪ Digital core customers can leverage a functionality called ‘SAP
passport’
▪ SAP passport is available for all SAP applications. In some cases
customers will need to implement support packages to activate
this functionality
▪ SAP will provide limited support to assist with the implementation
of the support packages
* Customer must have a support agreement to be eligible for step one: measurement
Creation of documents by SAP applications and or non-human use may result in a variance between estimates in A and B and actual use. Customer is advised that any measurements produced by A or B are estimates
only, and the number of documents customer licenses is their sole decision and customer will be required to remain compliant with their license level pursuant to its agreement(s) with SAP.
Customer chooses measurability option
30CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
31CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
32PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer Quick Reference SheetSAP Digital Access document sizing based on SAP passport
SAP passport enables an end-to-end system tracing and monitoring in distributed system landscapes and represents a data structure that is transported as additional header fields by
communication protocols (for example, RFC, http). It contains additional information about the communication between the systems (for example, component name, action).
Description
Process steps
High-level architecture
1. Identify: distinguish documents created by other SAP solutions from those coming from non-SAP
applications
2. Log: store information about externally created documents persistently in the receiver system (SAP ECC /
SAP S/4HANA)
3. Report: provide possibilities to measure and verify the number of external documents
Non-SAP
SAP
SAP ECC /
SAP S/4HANA1
2 3Report
Sender Receiver
Business data* Passport identifier
Business data*
SAP passport identifier is available for main technologies like SAP ABAP, SAP NetWeaver for Java, SAP Cloud Platform (Neo), SAPUI5 and SAP S/4HANA. Each SAP application, service, or its
communication layers adds SAP passport identifier information to each outbound call. Non-SAP system calls are delivered without SAP passport identifier.
Further information
To enable the SAP passport please follow the central technical guide note
2738406 the guideline summarizes the technical requirements needed.
For more information about SAP passport please visit SAP’s help portal for
digital access.
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Measurement with the SAP Passport
➢ Use transaction RSUVM_DAC to start the report
➢ Last measurement is displayed
➢ By starting new measurement old results will be overwritten
34PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
DAAPStep two: financial incentive
▪ Customer can choose to license >15% growth
▪ Customer benefits from the per unit price and standard volume
discount based upon the entire 115% document volume
▪ Standard volume discount is not negotiable, and this offer is
ineligible for special discounts
▪ SAP Digital Access must be licensed under a standalone order form
▪ Customer must license at least 100% of current document volume
▪ Customer can combine purchase of other solutions with SAP Digital
Access under the same order form
▪ The 90% discount will only apply to SAP Digital Access
Customer chooses incentive option
(A) Customer licenses at least 115% (15%
growth) of current estimated document use and
the license fee charged on this initial license
transaction is only for such licensed growth
OR
(B) Customer licenses at least 100% of current
estimated document use and receives a 90%
discount on digital access
CONTENTS
Ancient history
Recent history
Status quo (part 2)
Looking ahead
One step at a time
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HANA Enterprise Edition (Full Use)
Based on GB of Memory
HANA REAB (run-time)
Based on 15% HSAV (HANA SAP Application
Value)
Direct User Access to Digital Core Digital Access (aka Indirect Use, via APIs)
LOB and Industry Solutions HANA
90+ Addon Solutions (EWM, EHS, Treasury & Risk, Cash Mgt, etc),
Enterprise Management
S4 CashMgmt
S4 PPDS
* Product subscription gives customer access to S/4HANA Cloud API Enablement Package** SAP to SAP integration included as part of core pricing
Monetizedacross all APIs
Monetize partner appsvia revenue share
The 4 Dimensions of S/4HANA On-Premise Licensing (perpetual)
S/4HANA
Etc.
S/4HANA
(on-premise)
Enterprise Management for Professional Use
Enterprise Management for Functional Use
Enterprise Management for Productivity Use
S/4HANA developer access
37CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP S/4HANA OnPrem Licensing – For New CustomersDirect User Access to Digital Core and LoB & Industry Solutions
S/4HANA Enterprise Management
SAP S/4HANA Enterprise Management for Professional use [7018652]
SAP S/4HANA Enterprise Management for Productivity use [7018653]
SAP S/4HANA Enterprise Management for Functional use [7018654]
S/4HANA
Enterprise
Management
priced with a User
metric
S/4HANA LoB &
Industry Add-ons are
priced based on a
single, value aligned
metric.
Standalone solutions
sold using the classic
product numbers and
metrics
Core Solution Scope
S4 Cash
Mgmt.
S4 Central
Finance
Revenue Revenue
S4 Digital
Access
Metric
Extended Solution ScopeS4 Adv
Variant Config
Users
HANARun-time or Enterprise Edition
Database
Global Trade MIICommercially Neutral
38CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP S/4HANA OnPrem Licensing – For Existing ERP CustomersDirect User Access to Digital Core and LoB & Industry Solutions
HANARun-time or Enterprise Edition
S/4HANA Enterprise Management
for ERP customers [7018538] - flat fee
S4 Cash
Mgmt.
S4 Central
Finance
Revenue Revenue
S4 Digital
Access
Metric
Global Trade MII
Extended Solution Scope
Commercially Neutral
Core Solution Scope
Database
S/4HANA LoB &
Industry Add-ons are
priced based on a
single, value aligned
metric.
SAP ERP
Named Users
NO SAP Named
Users required for
S/4HANA engines
S4 Adv
Variant Config
Users
ERP package
Flat fee (includes 5 Prof. named users)Already have this
S4H Flat-fee: SAP
Named Users are
required when
accessing S/4H
Enterprise
Management
Already have this
39CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Digital Access DocumentsOutcome based consumption
SAP ERP
Digital CoreS/4 HANA
3rd Party
CRM
3rd Party
Platform
3rd Party Application
Non-SAPCustom
Frontend
This will be either
Users or Documents
i.e. no hybrid licensing.
CONTENTS
Ancient history
Recent history
Status quo
Looking ahead
One step at a time
41CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
•Launch of Project Trust
•Started to Modernize & communicate pricing
•SSOE/POE/Static Read
•Empathy
2017
•Outcome of Project Trust
•GLAC Formed
•Sales Audit Policy
•Digital Access
2018•Launch of Digital Access Adoption Program for 1 year
•Further supported by Conversion program & extension policies
2019
• Steady customer adoption
• DAAP extended
• RPA Scenarios
2020
Timeline of Actions
42CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Robotic Process Automation (RPA) Licensing and Measurement
Based on our current contractual language we only have the following simple differentiation:
➢ SAP iRPA is considered Application access – SAP Passport necessary to identify documents
➢ Non-SAP RPAs are considered in the same way as any other non-SAP solution
Work is ongoing to achieve further transparency in alignment with SAP User Groups
Possible measurement approach for unattended scenarios: In order to identify unattended non-SAP RPA use, customers might be required to register their technical
users in a system table. Every document created by one of these technical users needs to be logged by the
SAP passport tool so that these count as digital access documents and are thereby subject to digital access
licensing.
CONTENTS
Ancient history
Recent history
Status quo
Looking ahead
One step at a time
44CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Help Portal: Digital Access
➢ Revised version of Digital Access content on Help
Portal is live since February 11, 2020
➢ Available to SAP Internal community and customers
➢ Includes key information around:
➢ Overview / benefits of Digital Access
➢ Measurability
➢ Identification of different access types
➢ Use case scenarios
45CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Exceptions to Digital Access
➢ Access through an ABAP Extension
The customer-developed (or partner-developed) ABAP extension is non-SAP.
Nevertheless, the business data created by it are not counted as digital access documents.
This is the case because the ABAP extension is developed as an extension of the digital core itself, meaning there is no external, but an internal call.
Therefore, this is considered an instance of direct human access.
46INTERNAL© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Vital parts of SAP Cloud Platform ABAP Environment
SAP CLOUD
PLATFORM
IoT
User Mgmnt.
Analytics
…
SAP Cloud
Platform
Services
SAP CLOUD PLATFORM ABAP
ENVIRONMENT
ABAP PLATFORM AS A SERVICE
connectivity
SAP HANA
CLOUD
ON PREMISE
SAP S/4HANA
SAP System
Non SAP SystemSAP CLOUD
CONNECTOR
CLOUD
WEB APIWEB APIWEB APIWEB API
HTTP SERVICES AND
NEW ABAP RESTful
PROGRAMMING
MODEL utilizing
Core Data Services
Cloud optimized ABAP
language
CLOUD
COCKPIT
GIT CODE
MANAGEMENT
ABAP
DEVELOPMENT
TOOLS IN ECLIPSE
47CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Exceptions to Digital Access
➢ Accessing SAP Digital Core via a Client App (any User Interface) or SAP Fiori App
By logging into the client app, Katrin is actually logging into the digital core, using the user that she has licensed there.
This means that an individual user in the digital core is required in this scenario and this user is licensed with a direct human access license.
Consequently, all documents created through Katrin's user are covered by her user license and are not counted as digital access documents.
48CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Exceptions to Digital Access
➢ Data is Pulled from a non-SAP Application through SAP System Functionality
Although the data comes from outside the digital core, the documents created in this way aren't counted as digital access documents.
This is because the data is imported from the non-SAP app by Katrin (or her batch job) using the digital core's import and upload functions/transactions.
These are standard SAP transactions that are provided by the digital core by default.
Moreover, an individual user is required to use these functions, which, in this case, is Katrin's individual user.
CONTENTS
Ancient history
Recent history
Status quo
Looking ahead
One step at a time
OK… two steps
50PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Digital Access Adoption Program
Digital Access
Evaluation
Service
DAAP
African SAP User GroupOffice: +27 11 235 6000 | [email protected]
SAP Business Park, 1 Woodmead Drive, Woodmead, 2148
www.afsug.com
THANK YOUMark HughesLicense and Compliance Management: AfricaSAP Global License, Audit & Compliance (GLAC)[email protected]