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The International Academy for Quality Denver , May 2002 Yossi Bester VP Conferences & Meetings. - PowerPoint PPT Presentation
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The International Academy for Quality
Denver , May 2002Yossi Bester
VP Conferences & Meetings
The International Academy for Quality
An independent, self-supported,
non-profit making organization ,
run by academicians who have been
chosen from the most respected ,
active and experienced
protagonists of Quality , worldwide.
IAQ membership
No. of active academicians :- 6739% from Europe
29% from America30% from Asia , Pacific, Africa &
Middle East
34% Consultants
30% Academics36% Business
16% are younger than 55!
Countries :- 30
Continents :- 5
Yearly Presence in 5 to 6 Conferences worldwide
IAQ sessions and seminars in :
– USA & Canada
– Europe
– Asia
– Australia
– South America
– Central America
– Middle East
7 years major international quality events
Date Place Conference & Theme
IAQ Activity
May20th-22nd
2002
Denver. Co.U.S.A
56th AQC Annual Congress“Performance Excellence:Take it to New Heights”
IAQ Session Contact: Yossi Bester
June25th –27th
2002
VeronaItaly
The 7th world Congress for Quality Management“Business Excellence Make it Happen”
Acn. Gopal Kanji
Sept.16th –18th
2002
BeijingChina
The 8th Asia Pacific Quality Organization(APQO) Conference
Contact:Acn. Milflora Gatchalian
Sept. 29th
Oct. 2nd
2002
HarrogateNorth
YorkshireU.K.
46th EOQ Annual Congress“New Times, New Horizon, New Business”
1. IAQ Session 2. IAQ triennial meeting
October29th –31st
2002
BusanSouth Korea
5th Quality Management and Organizational Development (QMOD)“Building People and Organizational Excellence”
IAQ Session Contact: Acn. Jens. Dahlgaard
November18th-21 nd
2002
JerusalemIsrael
The 14th International Conference of the Israeli Society for Quality
IAQ Session Contact: Acn.Y. Bester
May19th-21st
2003
Kansas CityMu.
U.S.A
57th AQC Annual Congress IAQ Session
Publications
• Anniversary Magazine, 50 years of Quality - October 1996
• TQM magazine –a millennium volume - November 1999.
• BEST ON QUALITY. 13 volumes since 1988
• CONTACT. Quarterly newsletter
THE NEW STRATEGY OFTHE NEW STRATEGY OF
THE INTERNATIONAL THE INTERNATIONAL
ACADEMYACADEMY
for QUALITYfor QUALITY (IAQ)(IAQ)
TOWARD THE YEAR OF 2000TOWARD THE YEAR OF 2000
Lausanne June 1966
Yokohama October 1996
THE ORIGINAL MISSION THE ORIGINAL MISSION STATEMENTSTATEMENT
Article No. 2 of the IAQ constitution states the Mission of the Academy:-
The aim of the IAQ is to
promote research into the
philosophy,theory and practice of all activities involved in achieving quality for the
best use of world resources ,and to develop a
spirit of mutual cooperation at national and international levels.
BASELINE RULES FOR THE VISION(Lausanne , June 1996 )
•Focus on the future role of the
Academy.
•Use the year 2010 as the target area.
•Develop a list of trends.
•Decide on the elements to be be
included.
•Seek broad agreement.
•Share and agree upon a Vision
Statement.
Global trends in the year 2010(Lausanne , June 1996 )
•Gap between first and third
countries.
•New types of organizations.
•The impact of the information Age.
•Quality of Life and quality as a way
of life.
•Personalized and customized
products.
•The education process will change.
•Less global conflict.
•Speed of technology change.
•Ethical issues of technology
advances.
•Globalization of the world's
economy.
•Ethnic and gender work force
changes.
•Generative values changes will
continue.
The IAQ VisionThe IAQ Vision ( Yokohama, October 1996 )
THE IAQ should be a leader in fostering
international cooperation related to quality.
THE IAQ should foster the use of quality principles, techniques & tools for :
-The solution of world issue. -The solution of social issues.
THE IAQ should be a leader in developing quality techniques.
THE IAQ will continue to influence top management to use quality methods
THE IAQ should identify, develop and support
quality leadership.
THE IAQ should be a leader in
communicating quality related issues.
The New Mission The New Mission
StatementStatement ( Yokohama, October 1996 )
The aim of the IAQ is to fully
utilize the leadership of
Academicians,
individually and in teams,
to advance worldwide, the
knowledge , understanding and communication of the
philosophy theory and practice
of activities involved in the achieving
quality for the benefit of people
Key Success Factors
MEMBERSHIP
Lausanne June 1966
Yokohama October 1996
Quality of IAQ membership
Definition
• Excellence & expertise in the field.
• National and/or organizational
professional leadership
• Track record of accomplishments,
academic and /or applications.
• Excellent communications (oral ,
written , languages)
• Commitment to the IAQ activities
Quality of IAQ membership
Measures
• Number of publications
• National recognition - Awards
• Leadership position
• Sustained project record
• Participation level at conferences
Membership Success factors
• Expertness & experience
• Ability to communicate
• International involvement
• Ability to travel
• Strong position at “home country”
• Collective knowledge of quality
• Scientific approach to quality
• Willingness to share ideas
• Engaged in improvement of quality
• Mixed academic base experience
• Maturity , humor & tolerant
Key Success Factors
ORGANIZATION
Lausanne June 1966
Yokohama October 1996
Organization Success factors
• Quality of membership
• Communication network
• Commitment & active participation
• Cooperation with societies
• Recognized by world leaders
• Coverage of skills & regions.
• Impact in developing countries.
• Effective IAQ leadership.
Key Success Factors
COMMUNICATION
Lausanne June 1966
Yokohama October 1996
Communication Successes Factor
•Contact with other IAQ
members
•IAQ Internal communication
•IAQ External communication
•Exchange of publications
•Regional network
•International network
•National level network
•Personal contacts
•International visits
•E-mail & Internet
•Letters & fax
•IAQ bulletin
IAQ & ASQPartnership
IndianapolisMay , 2000
The History
• May, 1998, IAQ agrees to seek collaboration with ASQ
• August, 1998, D.Luther to Ron Kingen proposes an alliance between ASQ and IAQ.
• The proposal has two parts, one administrative, and one collaborative.
The Concept The Administrative Part:
– ASQ to become IAQ’s administrative
headquarters.
– ASQ provides a mailing address.
– ASQ collects dues, pays bills.
– ASQ Press publishes the BOQ.
– ASQ provides for meeting minutes.
– ASQ provides an archival service.
– IAQ will pay a minimal fee for the
services.
The Progress…so Far• February 1999 - ASQ Board accepts
the collaboration.
• April 1999 - Legal council hired.
• May 1999 - IAQ passes resolutions.
• August 1999 - Tax application submitted.
• December 1999 - Application approved.
• On-going – Michael O’Donoghue and Linda Zysko , from the ASQ , manage the IAQ administrative headquarter.
MAJOR OBJECTIVESFOR 2002 & BEYOND
• Higher level of participation .
• Annual report & assessment.
• Measure. KPI’s
• Active Country representatives.
• Triennial Harrogate meeting.
• “Live” IAQ Web Site
• BOQ volume 14
• Quality Improvement Handbook
• Associate Members work on projects
• Joint projects with ASQ,EOQ,JUSE
• Updated administrative procedures
Performance Indicators
• Professional and geographical
membership balance
• Annual self assesment
• Projects & publications output
• Sessions and seminars per year
• Participation per event
• International opinion survey
• Financial results
SELF ASSESSMENTas of May 2001
America 10 of 21 48%
Europe/Africa 8 of 17 47%
Asia/Pacific 12 of 31 39%
TOTAL 30 on 69 44%
In 2002 - 31% Responsed !!
So , what next?
More efforts on the “How’s” instead of the “What’s”
More influence on ,many as possible, worldwide“Top Decision Makers”
Higher reputation as a “Tool” to enable the strategic outcome
Higher commitment of all to better share the endeavor