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The Insider’s Guide TO SENIOR LIVING COMMUNITIES

The Insider’s Guide - Home - Kingswood · nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed

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Page 1: The Insider’s Guide - Home - Kingswood · nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed

The Insider’s GuideTO SENIOR LIVING COMMUNITIES

Page 2: The Insider’s Guide - Home - Kingswood · nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed

Kingswood | KingswoodRetirementLiving.com

Page 3: The Insider’s Guide - Home - Kingswood · nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed

Kingswood | KingswoodAtHome.org 3

Visiting senior living communities is very exciting! You can get a feel for what your life there would be like, and see firsthand how their amenities and services would enhance the quality of your life. Talking to residents will give you a sense of the people and culture, and help you decide if a community is right for you.

Use this checklist to help you evaluate each community. Take notes and write down questions you want answered. Ask about the stability of the community and the organization behind it.

With each visit, be sure you’re always greeted, shown every area of the community and have all your questions answered. It’s easier to make a decision when you have all the information you need!

We hope this guide is helpful in your search for a senior living community that’s right for you.

Kingswood | KingswoodRetirementLiving.com

Page 4: The Insider’s Guide - Home - Kingswood · nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed

Kingswood | KingswoodAtHome.org 4

LOCATIONLocation is important because you want to make sure the community’s surroundings are something you’ll enjoy for years.

Community: Date:

Consideration Notes

Is the community in a central and easily accessible location?

Are conveniences located nearby?

Does the landscaping look well maintained?

Are access roads to different parts of the community well cared for?

Is there easy access to the highway?

Is there a university, college or community college close by?

Is there ample parking? A garage? Is covered parking available?

Kingswood | KingswoodRetirementLiving.com

Page 5: The Insider’s Guide - Home - Kingswood · nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed

Kingswood | KingswoodAtHome.org 5

STAFFPay attention to the staff as you walk around. Are staff members eager to help you and provide answers to questions?

Community: Date:

Consideration Notes

Were you greeted when you walked in?

Do staff members seem friendly and engaging?

How are staff members interacting with the residents — do they know their names?

Are they approachable and eager to help?

Kingswood | KingswoodRetirementLiving.com

Page 6: The Insider’s Guide - Home - Kingswood · nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed

Kingswood | KingswoodAtHome.org 6

ATMOSPHERETake a close look at the interior and exterior of the building and the feeling you get while walking around. This could be your new home — does it feel that way?

Community: Date:

Consideration Notes

Are the hallways and surrounding areas well lit?

Is there a lot of natural light in the residences?

Are the common areas clean and free of clutter?

Is the noise level appropriate in the common areas (quiet, loud or just right)?

Do the common areas seem full of life?

Are the residents social and out and about within the community?

Are the rooms, halls and buildings easy to navigate?

Kingswood | KingswoodRetirementLiving.com

Page 7: The Insider’s Guide - Home - Kingswood · nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed

Kingswood | KingswoodAtHome.org 7

AMENITIESThere are different amenities and benefits offered at each senior living community. Some will probably be more important to you than others. Which benefits stand out to you and get you excited about the community?

Community: Date:

Consideration Notes

Is housekeeping/flat linen service available or provided? How often?

Do they offer flexible dining options? Is there a patio or rooftop terrace for outdoor dining?

What kind of variety can you expect when it comes to food choices?

Are visiting family members allowed to use your meal plan?

Is scheduled transportation provided to surrounding events/activities?

Can residents have private cars?

Is there a fitness center, pool, spa, salon, library, convenience store, etc., on site?

Are computers available for resident use?

What maintenance is provided inside and outside the residences?

Kingswood | KingswoodRetirementLiving.com

Page 8: The Insider’s Guide - Home - Kingswood · nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed

Kingswood | KingswoodAtHome.org 8

ACTIVITIESEveryone enjoys different levels of activity to fill their social calendars; it’s all about personal preference. The community most likely offers a variety of activities for you to choose from; some you know you’ll enjoy and others you may have never tried.

Community: Date:

Consideration Notes

How full is the monthly calendar of events? Are there multiple options every day?

Are spiritual services held on community grounds? Is there a full-time chaplain?

Is the fitness equipment up to date? Is there a pool? Are there rooms

for group fitness classes?

Is a fitness professional available to answer questions or lead classes?

Are there individual as well as group activities?

Are there walking trails? A dog park?

Kingswood | KingswoodRetirementLiving.com

Page 9: The Insider’s Guide - Home - Kingswood · nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed

Kingswood | KingswoodAtHome.org 9

SECURITY & SAFETYIt’s important to get to know your surroundings before moving into a senior living community. Knowing the safety features of the community is helpful. Keep these things in mind while walking around the community.

Community: Date:

Consideration Notes

Do visitors register upon entering and exiting the building?

Is there someone available 24/7, such as a front desk clerk or security officer?

Does the community have a severe weather plan?

What emergency response system is available inside the residences?

Does security regularly patrol the property?

Kingswood | KingswoodRetirementLiving.com

Page 10: The Insider’s Guide - Home - Kingswood · nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed

Kingswood | KingswoodAtHome.org 10

LIVING SPACEWhen you’re considering moving out of your own house and into a senior living community, it’s imperative to be very detailed in your evaluation to make the decision-making process easier. This could be your new home, so it should feel warm and welcoming to you!

Community: Date:

Consideration Notes

Are there varying floor plan options (1-, 2-bedroom, studio apartments, villas)?

Is space allotted for storage?

Does each residence include appliances? Which ones?

Is there ample closet space?

Is laundry access within the residences or in a common area?

Can personal upgrades (painting, blinds, etc.) be made to the residences?

Do the residences have balconies or patios?

Kingswood | KingswoodRetirementLiving.com

Page 11: The Insider’s Guide - Home - Kingswood · nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed

Kingswood | KingswoodAtHome.org 11

RESIDENTSGetting to know new people can be really fun. As you’re visiting a community, see if you can get a feeling of what it would be like to live there and who your neighbors would be. You should get a sense of belonging and camaraderie.

Community: Date:

Consideration Notes

Do the residents seem friendly? Are you getting lots of smiles and “hellos” as you walk around

the community?

Are they interacting and engaging with you and one another?

Does it seem like they’re genuinely enjoying their time at the community?

Is there a resident association at the community that listens to feedback

and implements new ideas?

Kingswood | KingswoodRetirementLiving.com

Page 12: The Insider’s Guide - Home - Kingswood · nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed

Kingswood | KingswoodAtHome.org 12

COMFORT LEVELFollowing your instincts while visiting a community is an excellent way to know whether you think you’ll fit in as a resident. A feeling of anticipation for finding out more is a good indication the community may be just what you’re looking for!

Consideration Notes

Are there food options for specific dietary needs?

Are guest suites available for family when visiting?

Are pets welcome? Is there a place for pets to be outdoors?

Can you see yourself enjoying an active lifestyle here every day?

Are you excited about all the social opportunities the community offers?

Would you be proud to call this community home?

Community: Date:

Kingswood | KingswoodRetirementLiving.com

Page 13: The Insider’s Guide - Home - Kingswood · nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed

Kingswood | KingswoodAtHome.org 13

LEVELS OF CARESome senior living communities offer higher levels of care on campus or in a dedicated health center. In addition to independent living, these communities provide assisted living, memory care assisted living and skilled nursing care.

Community: Date:

Consideration Notes

What type of care contract does the senior living community you’re visiting offer (Life Care, modified

benefit plan, fee-for-service, no care on site)?

What levels of care does the community offer?

Who coordinates transitions from one level of care to another?

Is there a health center on site?

Has the community earned a 5-Star rating from the Centers for Medicare & Medicaid Services

for the quality of its health care? (U.S. News & World Report named Kingswood one of

the Best Nursing Homes for 2016-17.)

Kingswood | KingswoodRetirementLiving.com

Page 14: The Insider’s Guide - Home - Kingswood · nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed

Kingswood | KingswoodAtHome.org 14

FINANCESMoving into a senior living community is a big decision, not only personally, but also financially. This move is an investment for your future!

Community: Date:

Consideration Notes

Depending on the residence chosen, what are the entrance fees?

What can you expect the monthly fee to be?

Does the community offer a Return-of-Capital® Plan?

How stable is the community?

How does the community’s health service offering complement a long-term

care insurance policy?

Is the community not-for-profit, thereby directly benefiting from all revenue?

Kingswood | KingswoodRetirementLiving.com

Page 15: The Insider’s Guide - Home - Kingswood · nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed

Kingswood | KingswoodAtHome.org 15

OTHER CONSIDERATIONSHere are a few additional things to consider while you’re visiting a senior living community:

Community: Date:

Consideration Notes

Is there a waiting list to move in?

Can you spend a day with a resident host to experience living there?

Do the marketing materials (ads, website, etc.) match what you’ve seen on your visit?

Does the community provide any moving assistance programs?

Does a reputable company own and/or manage the community?

Is transportation readily available as needed for appointments and shopping?

Kingswood | KingswoodRetirementLiving.com

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Kingswood | KingswoodAtHome.org 16

In the midst of all Kansas City has to offer, you’ll find Kingswood Senior Living Community. Offering choice, security and value, Kingswood provides true comfort in a familiar setting. We support seniors who want to stay healthy and active in a friendly, social environment within the city they love.

It’s easy to be independent and connected to everything Kansas City at Kingswood. From the community’s location on Wornall Road and I-435, you’ll have quick and convenient access to popular shopping areas, entertainment and cultural venues, churches, restaurants, numerous medical centers and more. Community transportation services make getting where you want to go absolutely trouble-free.

Easy to Stay Active ... Easy to Stay Connected Locally owned and part of the Kansas City community for the past 35 years, Kingswood has evolved into an active, comfortable neighborhood of friends with real Midwestern values. The Kingswood residents love their city, and here, they continue to enjoy a life of civic involvement, contribution and pride.

A vast array of services and amenities, including housekeeping, maintenance, transportation, valet services and a variety of dining venues free up personal time and enhance the independent living experience at Kingswood. An indoor swimming pool, fitness center, library, business center, bank, post office, and salon services for both men and women are just a few of the on-site conveniences adding real value to a lifestyle filled with choice.

An Authentic Lifestyle of Health & Wellness As a not-for-profit Life Plan Community, Kingswood represents outstanding value. Dedicated to active, inspired living, our community offers residents access to quality health services — assisted living, skilled nursing, memory care, home health care, rehabilitative services and more. With this all under one roof — and paid for only if needed — you’ll enjoy unparalleled security and peace of mind for the future.

All-Encompassing Value Value and choice are important to everyone’s plan for the future. Kingswood offers a wide variety of spacious residential living options — apartment homes and villa homes — secured by either LifeCare® contracts or monthly rental agreements. LifeCare® contracts also include a Return-of-Capital® Plan in addition to a Traditional Agreement.

Your Next Step Visit Kingswood and see for yourself a true Kansas City original. Arrange for a personal appointment today by calling 816.442.3276 or reach us by email at [email protected].

Sincerely,

Laurie Ralston Marketing Director

10000 Wornall Road • Kansas City, MO 64114 • 816.442.3276 • KingswoodRetirementLiving.com

Kingswood | KingswoodRetirementLiving.com

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Kingswood | KingswoodAtHome.org 17

Since 1971, Life Care Services® has devoted our efforts to creating and managing senior living communities that consistently deliver quality services and high resident satisfaction. As a national leader, we’ve always set exceptionally high development and management standards. Today, more than 33,000 residents make their homes in more than 143 properties we own or manage nationwide.

So much more than just places to live, Life Care Services communities offer comfortable, well-appointed surroundings where residents feel welcome and at home from the first day they move in. They enjoy a consistently superior experience that continually evolves as the latest innovations and enhancements are incorporated into the lifestyle. You can depend on Life Care Services as a dedicated, leading provider of high-quality, senior lifestyle services.

Unique to the Residents and Regions We Serve Communities managed by Life Care Services, like Kingswood, take pride in their connection to the surrounding community through a respect for local history and traditions, as well as an uncommon dedication to local interests and style. For instance, the services and amenities you’ll discover at Kingswood are tailored to the tastes and comforts of those who live in the Kansas City area. In addition, the residents of a Life Care Services community help shape the services and lifestyle in every way. This partnership with management encourages both personal and community success.

Committed to the Importance of Living Well Life Care Services takes our responsibility seriously. By maintaining all the necessary resources to support our residents, we’ve developed honest, open, responsive relationships that create confidence in each of our communities. This has allowed us to thrive — both now and into the future. One area that illustrates this best is health services. We stress the importance of living well and advocate a full spectrum of wellness choices in every community we manage.

Focused on Performance and Improvement Life Care Services believes a strong management philosophy is a top priority when considering a senior living community. At Kingswood — as with all our communities — we focus on performance and improvement, and regularly measure every aspect of service, at every level. Our positive results are evident in the friendliness of our staff and their dedication to resident satisfaction. Management and staff continually encourage choice, privacy and above all, respect — leaving residents in control to pursue aspirations and dreams.

See how a Life Care Services community could enhance your lifestyle. Call 816.442.3276 today to schedule your visit to Kingswood or send an email request to [email protected].

Kingswood | KingswoodRetirementLiving.com