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INNOVATIVE WIRELESS THE INNOVATIVE WAY RETAIL! YOUR FRIENDLY NEIGHBOURHOOD BELL STORE! CONFIDENTIAL

THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

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Page 1: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

INNOVATIVEWIRELESS–THEINNOVATIVEWAYRETAIL!

YOURFRIENDLYNEIGHBOURHOODBELLSTORE!

CONFIDENTIAL

Page 2: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

10REASONSWHYBELL?1.   CANADA’SLARGESTLTENETWORKWITH

SPEEDSUPTO45%FASTERTHANTHECOMPETITION!

2.   NATIONALLYCOMPETITIVEMOBILITYRATEPLANSWITHUNLIMITEDSERVICEOFFERINGSWITH2YEARRATEPLANS

3.   ADDMORELINESTOYOURBELLMOBILITYSHAREACCOUNTFOREVENMORESAVINGSMONTHLYPERLINE

4.   BUNDLEBELLMOBILITYWITHYOURBELLTVWHILEGETTINGSERVICEFORASLOWAS$24.95PERMONTH

5.   BELLTVOFFERSTHEMOSTHDCHANNELSWITHTHEBESTSERVICEOFFERINGSINCLUDEDINTHEBASICPACKAGE*COMPAREDTOOURCOMPETITORS

6.PROVIDEOURCLIENTS24/7/365TECHNICALSUPPORTFORTHEIRMOBILITYANDTVSERVICEPROUDLYSERVINGYOUFROMCANADA7.ACCESSTOOVER4,000WIFIHOTSPOTSLOCATEDALLACROSSCANADA,ALLOWINGYOUTOSAVEONDATACHARGES8.ANYTIMEUPGRADES,PAYYOURDEVICEBALANCETOGETTHELATESTANDGREATESTDEVICESWITHTRADEINOFYOUROLDDEVICES9.BELLTV-GETOVER25LIVECHANNELSONYOURSMARTPHONE,PERFECTFOREVERYONEANDONLYONTHEBELLNETWORK(NODATAUSEDWHILESTREAMING!)10.THEBESTSELECTIONOFSUPERPHONESWHILEBEINGONCANADA’SLARGESTLTENETWORK!

ACCURATEASOF02/01/2015.USEDWITHPERMISSION.BELLCANADAHOLDSTHERIGHTTOMODIFIYTHISWITHORWITHOUTNOTICE.

CONFIDENTIAL

Page 3: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

10REASONSWHYBELL?

ACCURATEASOF02/01/2015.USEDWITHPERMISSION.BELLCANADAHOLDSTHERIGHTTOMODIFIYTHISWITHORWITHOUTNOTICE.

CONFIDENTIAL

Page 4: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

INNOVATIVEWIRELESS–THEINNOVATIVEWAY

UPDATEDRATEPLANSHEETHERECONSUMER/SMALLBUSINESS

UPDATEMONTHLY

CONFIDENTIAL

Page 5: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

CONFIDENTIAL

Page 6: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

CONFIDENTIAL

Page 7: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

INNOVATIVEWIRELESS–RAPIDREPAIRPRICEGRID

CONFIDENTIAL

Page 8: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

INNOVATIVEWIRELESS–UNLOCKINGSERVICEPRICEGRID

INNOVATIVEWIRELESS–UNLOCKINGSERVICEPRICEGRID ETAFORUNLOCK FEEINSTORE

IPHONEUNLOCKINGFEES Rogers/FidoCanadaiPhone4|4S|5|5C|5S|6|6+ 24-72HOURS $99.95Telus/KoodoCanadaiPhone4|4S|5|5C|5S|6|6+ 24-72HOURS $99.95Bell/VirginCanadaiPhone4|4S|5|5C|5S|6|6+ 24-72HOURS $99.95

OTHERDEVICEUNLOCKINGFEES Telus/KoodoAllModels(exceptiPhone) 24-48HOURS $39.95Rogers&FidoNetworkCodes*Note4Supported*(ExceptiPhone) 24-48HOURS $39.95CANADABell/Virgin/SoloAllHandsets(ExceptiPhone) 24-48HOURS $39.95NOKIALUMIACANADA*WIND/SASKTEL/MTS&MORE* 24-72HOURS $44.95

SIMCARD(NANO/MICRO/STANDARD) NA $9.95SIMCARDADJUSTMENT NA $5.00SCREENPROTECTORINSTALLATION NA $9.95

SUBMITDEVICEMODEL#,IMEI#,CURRENTCARRIERTOSTREAM“UNLOCKING**RETAILONLY**UNLOCKINGWILLRESPONDBACKWITHCODE/CONFIRMATIONSTORETOCONTACTCUSTOMERTOINFORMTHEMTHEUNLOCKINGHASBEENPROCESSED.PRICINGSUBJECTTOCHANGEWITH/WITHOUTNOTICE.

CONFIDENTIAL

Page 9: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

THEINNOVATIVEWAY–CUSTOMERCALLBACKS(48HOURS)

InnovaRveWirelesshasintroducedCustomerCallBacks.OurgoalinanydivisionorposiRonwithinthecompanyistoensureourclientsarecompletelysaRsfiedfromthelatestsmartphonetheychosein-storetotakingadvantageofeveryfeatureincludedintheirrateplan.LetsgothatextramileandearnacustomerforlifebycontacRngthemwithin48hoursoftheirrecentvisittoourlocaRon.Contacttheclientonthemobilephonenumberfoundontheiragreementfromthestorephone(Don’tuseyourcellphones).FamiliarizeyourselfonwhatwasdoneonacRvaRonday,fromthedevicepurchasedtothemonthlyrateplan.GreatopportunitytodiscussBellTVandhowitcomesincluded*onmostrateplans,5hoursfree.ContactclientsONLYwithinthehoursof11:00amto4:00pm,MondaythruSaturday.What’stheprocess?1.   Familiarizeyourselfontheclientsservices,devicethatwaspurchased,recentrateplanchange,etc.

Hopefullyyoucanremembersomethingpersonalthatclientlekbehindwithyou.Beingpersonableistheabsolutebestwaytoearnacustomerforlife.

2.   Contacttheclientontheirmobile#betweentheappropriatehours.Uponanswer“Hello,GoodMorning/Akernoonthisis{YourName}fromInnovaRveWirelessBell.MayIpleasespeakwith{CustomersFirstName}?”

3.   AdvisethemthatthisCallisFREEofCHARGEandthatyouarereachingoutlookingtoensurethateverythingisworkingtotheirneeds.(Ie.EmailSetup,Bluetooth,DataFeature,AppStore,etc)

4.   Iftheclientrequiresassistance,kindlyassistineverywaypossiblebeforesendingthemtoBelltechnical,clientcare,etc.Wewanttotryourabsolutebesttoassistfromin-storeratherpassingaclientoffelsewhere.

5.   Remindthem/informthemthattheywillreceiveasurveyfromBellviatext,kindlyaskthemforanappropriatescoreandifthereisabsolutelyanythingwecando,forthemtonothesitatetocallthestoreorvisitus.

6.   ThankthemforbeingaBellMobilityclientandforvisiRngInnovaRveWireless.

CONFIDENTIAL

Page 10: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

INNOVATIVEWIRELESS–THEINNOVATIVEWAY-

BELLTV

PROMOSONFOLLOWINGPAGEATTACHTOFOLLOWINGPAGE(UPDATEMONTHLY)

hsp://www.bell.ca/Bell_TV/TV-Programming-Packages

CONFIDENTIAL

Page 11: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

INNOVATIVEWIRELESS–THEINNOVATIVEWAY-

BELLTV

PROMOSFROMOCT18TH,2015-  FREEINSTALLATION(UPTO3

RECEIVERS)$200VALUE-  FREE9400RENTALPVR

APPROX$500VALUE-  DISCOUNTEDPACKAGESFOR

LIMITEDTIME-  BUNDLEBELLMOBILITY&

SAVE$10PERMONTH

CONFIDENTIAL

Page 12: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

CONFIDENTIAL

Page 13: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

CONFIDENTIAL

Page 14: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

CONFIDENTIAL

Page 15: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

INNOVATIVEWIRELESS–THEINNOVATIVEWAYINTERNAL

INTERNALINFORMATION–TOBEKEPTSTRICTANDCONFIDENTIAL

CONFIDENTIAL

Page 16: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

INNOVATIVEWIRELESS–THECONTACTS(RETAIL)

HEADOFFICEHoursofOperaRon:MondaythruFriday–9:00amto5:00pmEmail:[email protected]:1.800.356.8211Address:9327–63Ave,Edmonton,Alberta,T6E0G2EMERGENCYPOINTOFCONTACTS(internaluseonly)JAYSMITHPRESIDENT780.450.2700EXT.229780.504.1500JSMITH@INNOVATIVEWIRELESS.CATANNERGETTISVP–RETAILOPERATIONS,HUMANRESOURCES,CORPORATESALES780.450.2700EXT.226780.232.2256TGETTIS@INNOVATIVEWIRELESS.CAVIVIANHUNAGELRETAIL/CORPORATESALESACCOUNTING780.450.2700VHUFNAGEL@INNOVATIVEWIRELESS.CA

EDMONTONINNOVATIVEWIRELESSLOCATIONInnovaBveWirelessBell–Edmonton,Alberta(Store#BE346)HoursofOperahon:MondaythruFriday–9:30amto7:00pmSaturday–11:00amto4:00pmSunday–ClosedPhone:(780)4310264Address:9327-63AveNW.Edmonton,ABT6E0G2hlps://www.facebook.com/InnovahveWirelessCA/•  **STORESAREADDEDVIAINNOVATIVEWIRELESS.CA/CONTACT/**

CONFIDENTIAL

Page 17: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

INNOVATIVEWIRELESS–THECONTACTS(RETAIL)

GRANDEPRAIRIEINNOVATIVEWIRELESSLOCATIONInnovaBveWirelessBell–GrandePrairie,Alberta(Store#BE435)HoursofOperahon:MondaythruFriday–9:30amto7:00pmSaturday–11:00amto4:00pmSunday–ClosedPhone:(780)8307876Address:11417–99St.GrandePrairie,ABT8V2H6(LocatedwithinFresonBrothers–North)hlps://www.facebook.com/bellnorthfreson/WHITECOURTINNOVATIVEWIRELESSLOCATIONInnovaBveWirelessBell–Whitecourt,Alberta(Store#BE441)HoursofOperahon:MondaythruFriday–9:30amto7:00pmSaturday–11:00amto4:00pmSunday–ClosedPhone:(780)6000447Address:#1033815CaxtonSt,Whitecourt,ABT7S1R2P.O.Box1019–T7S1N9hlps://www.facebook.com/InnovahveWirelessBellWhitecourt/

STETTLERINNOVATIVEWIRELESSLOCATIONInnovaBveWirelessBell–StePler,Alberta(Store#BE346STET)HoursofOperahon:MondaythruFriday–9:00amto5:00pmSaturday–ClosedSunday–ClosedPhone:(403)7426464Address:#18660050thAve,Steller,ABT0C2L2(LocatedinsideStellerShoppingCentre)hlps://www.facebook.com/Innovahve-Wireless-Bell-Steller-404192623089378/hmeline/VEGREVILLEINNOVATIVEWIRELESSLOCATIONInnovaBveWirelessBell–Vegreville,Alberta(Store#BE434)HoursofOperahon:MondaythruFriday–9:30amto7:00pmSaturday–11:00amto4:00pmSunday–ClosedPhone:(780)6060073Address:#15610950thAve,Vegreville,ABT9C1N6hlps://www.facebook.com/Innovahve-Wireless-Bell-Vegreville-1589194681359376/hmeline/•  **STORESAREADDEDVIAINNOVATIVEWIRELESS.CA/CONTACT/**

CONFIDENTIAL

Page 18: THE INNOVATIVE WAY RETAIL! · sim card (nano / micro / standard) na $9.95 sim card adjustment na $5.00 screen protector installation na $9.95 submit device model #, imei #, current

INNOVATIVEWIRELESS–TARGETS

REPLACETHISWITHMONTHLYTARGETSPROVIDEDVIAEMPLOYEEZONE

CONFIDENTIAL