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The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

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SpeedSpeed ClarityClarity ProximityProximity DisseminationDissemination ConvenienceConvenience CommunicationCommunication AccuracyAccuracy DevelopmentDevelopment And technology’s impact has been substantial across society and commerce

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Page 1: The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

The impact of technology on the travel industry

April 12, 2011Qunar.com CEO Fritz Dempoulos

Page 2: The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

We’ve seen unprecedented advances in technology

Page 3: The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

• Speed• Clarity• Proximity• Dissemination• Convenience• Communication• Accuracy• Development

And technology’s impact has been substantial across society and commerce

Page 4: The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

Information technology in particular has already impacted our industry in many ways

Consumers have been properly rewarded

Page 5: The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

Where we buy?Offline Online

Page 7: The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

How we obtain opinions? Experts Peer reviews

Page 8: The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

Which platforms help us to obtain offers and

information?Sellers Independent search engines

Latency Real-time

Page 9: The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

How many choices?

Limited Unlimited

Page 10: The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

How we share information?Word of mouth

Micro blogs, reviews, social

networks, social shopping

People we know Everyone

Page 11: The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

What type of information?

Words Rich media

Page 12: The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

What type of information?Mass market Niche

Page 13: The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

With whom do we travel with?People we know People we should

know

Page 14: The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

How we plan our trips?

Offline Online

Page 15: The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

Technology provides huge opportunities for consumers and our industry

Page 16: The impact of technology on the travel industry April 12, 2011 Qunar.com CEO Fritz Dempoulos

Thanks![email protected]