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The Impact of Knowledge Sharing in the Growth of Corporate Culture
(A Critical Analysis of Pharma Industry)
Jikku Susan Kurian1, K Rajini
2
Research Scholar, Department of Business Administration, Sri Vasavi College (Affiliated to
Bharathiar University), Erode Tamil Nadu, India.1
Associate Professor, Department of Business Administration, Sri Vasavi College (Affiliated to
Bharathiar University), Erode Tamil Nadu, India.2
Email (Corresponding author): [email protected] Abstract
Knowledge management is the systematic management of an organization's knowledge assets
for creating value and meeting tactical & strategic requirements. It consists of the initiatives,
processes, strategies, and systems that sustain and enhance the storage, assessment, sharing,
refinement, and creation of knowledge. Knowledge management is the deliberate and systematic
coordination of an organization’s people, technology, processes, and organizational structure in order
to add value through reuse and innovation. This is achieved through creating, sharing, and applying
knowledge as well as through the feeding of valuable lessons learned and best practices acquired into
corporate memory in order to foster continued organizational learning. Each enterprise should define
knowledge management in terms of its own business objectives. Knowledge management is all about
applying knowledge in new, previously overburdened or novel situations.
Keywords
Knowledge Management, Knowledge Sharing, Corporate Culture, Information
Features of Knowledge Management:
A concept widely discussed, knowledge management is gaining importance because of its
prominence in the knowledge-based economy. Few features of knowledge management are listed as
follows.
Knowledge is contextual and it can be re-used
Benefits of knowledge is obtained only if it is applied
The values of knowledge may change over time
Knowledge has to be renewed or maintained
It can be difficult to transfer, capture and distribute knowledge
It is developed through learning processes
Depends on memory, past experience, expertise, knowledge transfer mechanisms and available
opportunities.
Facilitates effectiveness and „sense-making‟
Knowledge enables higher learning
Knowledge creation and utilization is enhanced with technology
Need:
Globalization of Business − Organizations today are more universal i.e., they are operating in
multiple sites, multilingual, and multicultural in nature.
Leaner Organizations − Organizations are adapting to a lean strategy where they understand
customer value and focus on key processes to continuously increase it. The ultimate goal is to
provide perfect value to the customer through a perfect value creation process that has zero waste.
Corporate Amnesia − We are free as a workforce, which creates issues regarding knowledge
continuity for the organization and places with continuous learning demands from knowledge
worker. We no longer expect to spend our entire work life with the same organization.
Technological Advances − The world is more connected with the advent of websites, smart phones
and other latest gadgets. Advancements in technology has not only helped in better connectivity but
also changed expectations. Companies are expected to have online presence round the clock
providing required information as per the customer needs.
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Review of Literature:
Bharadwaj, S. S., Shah, S., & Raman, A. (2015) stated that there has been a dramatic
change over the last one decade and the new economy of knowledge based has been developed. This is been
felt as a need of an hour to meet the global competition to sustain in the economy. The primary focus of
many organizations is to develop new applications of information technology to support the digital capture,
storage, retrieval and distribution of organization‟s explicitly documented knowledge. Some Organizations
also use tacit knowledge, which can be shared by creating a culture in Organizations. The success or failure
of knowledge management depends upon identification and assessment of capability for successful
knowledge management implementation. There are several models developed by various experts for
effective implementation of knowledge management.
Omotayo, F. O., (2015) is of the opinion that knowledge is the critical ingredient for organizations
seeking sustainable strategic competitive advantage. So it is essential to follow the process of creating,
managing, sharing and utilizing knowledge effectively. This can be only possible with the help of three
components namely people, processes and technology.
Alsalim, M. S., & Mohamed, N. Y. (2013) claimed that right implementation of knowledge
management process is one of the basic requirement for effective Organization performance. Knowledge is
considered as valuable resource and asset in all Organizations but its application differs from country to
country and Organization to Organization. It integrates people, processes and technology to achieve
sustainable results by increasing performance through learning. There are certain things in knowledge
management like knowledge generation, knowledge storage, knowledge publishing and knowledge
application. Organizational performance is the basis of its survival and growth under competitive
circumstances.
Silwattananusarn, T., & Tuamsuk, K. (2012) claimed Data mining as most important for the
discovery of knowledge from the database. Over the last few decades the data mining is very well in the
picture and the companies and the corporates have been using it extensively to face the challenges. The
value of data mining is meaning less if it is not appropriately used for effective purposes. There are six
categories of data mining techniques like classification, regression, clustering, dependency modeling,
deviation detection and summarization. The author in this paper has undertaken a study period of five years
to know proper utilization of knowledge management.
King, W. R. (2009) observed that for centuries, scientists, philosophers and intelligent people have
been striving in creating, acquiring and communicating knowledge and improving it over the years for re
utilization. The researchers believe that it is appropriate to achieve maximum effective usage in order to
have positive influence on Organizational performance.
Akdere, M. (2009) stated that knowledge management has two aspects for the practical use i.e.,
knowledge and information. Both these things are the integral part of human resource development. To
make use of HRD practice in the work place is essential and this supports learning and performance. A
perfect link is felt between knowledge management and survival of the Organization. Quality cannot be
thought of without the involvement of knowledge management. During last couple of decades there has
been a debate to understand the nature of knowledge, utilize and consume on a daily basis in a given
Organization and it has also become a complex because of continuous progress in a technological
advancements and inventions.
Kongpichayanond, P. (2009) claimed that mergers and acquisitions has become one of the
important aspects of business strategies that Organizations adopt to help to improve the performance and
sustain competitive advantage. People believe that both are same but one is slightly different from other.
Merger is an activity when two more companies combine to form one new entity. All the assets and
liabilities available and cultural values on a equal bases different business and industries, where as
acquisition means to buy or to take over the operations of other. In acquisitions there are different options
of claiming the ownership of another country.
Daud, S., & Yusuf, W. F.W. (2008) is of the opinion that today‟s economy is not confined to a
limited geographical boundaries but more and more performances focused on concept of survival
influenced by its ability and speed in developing knowledge based competencies. Knowledge management
has the ability to protect intellectual assets on being lost and also can be practiced on a daily basis in small
and medium enterprises so that they can compete and sustain in the competitive market. Generally small
organizations do not apply the process and most of the small and medium industries have focused on the
case observations examine the perception of knowledge management between large and small enterprises.
The enterprises are focusing on market share rather than improvement of internal efficiency. Today the
world is of the computers, software, and Internet, which makes things easy as far as sharing of knowledge,
is concerned. It is cleanly observed that many industries even do not understand the concept of knowledge
management application. The process of knowledge management creates a support of problem solving,
dynamic learning, strategic planning and decision-making. Currently it is a prerequisite for every industry to
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derive competitive advantage.
Kim, J. (2006) stated that knowledge has an impact in improving the organizational performance.
Generally knowledge management is referred as collection of organizational practices that is been used for
acquiring, disseminating, and sharing of ideas and knowledge in the larger interest of the Organization. To
examine the effect of qualitative and quantitative effect of knowledge management, the researchers have
conducted empirical studies. Since it‟s related to the perception of the people, primary data has been used
for the testing of the hypothesis and analyzing the results. Suggestions have been given by researchers
touching different aspects like impact of factors, like return on investment through the use of knowledge
management, balance score etc. The authors to prove the strength of their research referred many qualitative
case studies.
Flynn, B.B., Schroeder, R.G. and Sakakibara, S. (1994) stated that quality management is a
holistic process of conformance to standards at all business levels to eliminate errors and mistakes to meet
required expectations. There has been a consistent need for quality in work place due to increasing
competition, international trade, and globalization of multi-national companies. Some of the companies like
Motorola, Chrysler, General Motors, ford and ATNT power systems were serious in six-sigma approach
and the methodology of implementing the strategy.
Research Methodology:
Meaning of Research:
Research in common parlance refers to a search for knowledge. Once can also define research as a
scientific and systematic search for pertinent information on a specific topic. In fact, research is an art of
scientific investigation. Research is, thus, an original contribution to the existing stock of knowledge
making for its advancement. It is the pursuit of truth with the help of study, observation, comparison and
experiment. The systematic approach concerning generalization and the formulation of theory is also
research.
Definition of Research:
Clarke and Clarke define “Research is a careful, systematic and objective investigation conducted
to obtain valid facts, draw conclusions and established principles regarding an identifiable problem in some
field of knowledge.”
Objectives of the study:
The main objective of the study is to evaluate the impact of knowledge management on the
performance of employees in pharma industries.
To know whether the pharma industries bank upon the knowledge management policy.
To have an insight with the familiarity of knowledge management in the employees.
To know whether there is continuity of upgradation and development of knowledge management
strategies.
To evaluate whether knowledge management is successfully implemented or not.
To look into the importance of knowledge management and information technology interface.
Need for the Study:
The current corporate world is exposed to adoption of changes both professionally and technically.
Because of the diversities in the employees on the basis of their experience, educational background, they
can contribute a lot for the growth and development of the Organization through sharing of knowledge in
their respective domains.
Research Gap:
During the review of past literature, it has been observed that the knowledge management is used
for Organizational learning, management practice, effectiveness, opportunities, determining etc. However
the current study focuses on knowledge management as a tool used in the pharma industries to determine
performance appraisal of the employees working in different areas of pharma industry.
Problem statement:
In the review of literature it has been observed that employees can only contribute to any
Organization provided they have the willingness to share the knowledge what they have.
Hypothesis:
H0: Knowledge management policy has no significant impact on employee performance appraisal and
job satisfaction.
H0: Familiarity with knowledge management has no significant impact on employee performance
appraisal and job satisfaction.
H0: Strategy development in knowledge management has no significant impact on employee
performance appraisal and job satisfaction.
H0:Implementation of knowledge management has no significant impact on employee performance
appraisal and job satisfaction.
H0: The practice of information technology has no significant impact on employee performance and
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----
job satisfaction.
Selection of variables:
There are two categories of variables selected for the study:
1. Independent variables:
Knowledge management policy
Familiarity with knowledge management.
Knowledge management strategy development.
Knowledge management implementation.
Knowledge management and Information technology.
2. Dependent variables:
Employee performance.
a. Performance appraisal
b. Employee job satisfaction
Research Design:
………………..…………………………..……
-
…………………………………………………
ANALYSIS AND INTERPRETATION OF
RESULTS
Correlations
KMP FWKM KSD KMI KMIT EJS
KMP
Pearson Correlation 1 .088 .396** .484** .401** .845**
Sig. (2-tailed) .282 .000 .000 .000 .000
N 150 150 150 150 150 150
FWKM
Pearson Correlation .088 1 .119 .117 .436** .550**
Sig. (2-tailed) .282 .145 .154 .000 .000
N 150 150 150 150 150 150
KSD
Pearson Correlation .396** .119 1 .768** .251** .407**
Sig. (2-tailed) .000 .145 .000 .002 .000
N 150 150 150 150 150 150
KMI
Pearson Correlation .484** .117 .768** 1 .243** .470**
Sig. (2-tailed) .000 .154 .000 .003 .000
N 150 150 150 150 150 150
KMIT
Pearson Correlation .401** .436** .251** .243** 1 .573**
Sig. (2-tailed) .000 .000 .002 .003 .000
N 150 150 150 150 150 150
Knowledge
management and
information technology
Knowledge implementation
Knowledge management strategy
Familiarity with
knowledge
management
Knowledge management policy
Employee job satisfaction
Employee performance appraisal
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EJS
Pearson Correlation .845** .550** .407** .470** .573** 1
Sig. (2-tailed) .000 .000 .000 .000 .000
N 150 150 150 150 150 150
**. Correlation is significant at the 0.01 level (2-tailed).
Before making the analysis of the results obtained from the tests it is essential to know whether there is
a correlation between the independent variables and it is important to know on the basis of the strength of the
responses received from the respondents.
Independent variables have been categorized into 5 categories namely-
1. KMP
2. FWKM
3. KSD
4. KMI
5. KMIT
The dependent variables selected for the study is to predict two things-
1. EJS
2. EPA
The process of testing data has been done after conducting a normality test independently and
collectively to match the frequency and to find out homogeneity and heterogeneity of the sample. It is
necessary to do this before validating the hypothesis. The collective correlation tests between the 5
independent variables along with their association with employees job satisfaction has been done and
calculated values prove that there is perfect association between 5 independent and one dependent variable.
Model Summaryb
Model R R Square Adjusted R Square Std. Error of the
Estimate
Durbin-Watson
1 .972a .944 .942 1.680 2.187
a. Predictors: (Constant), KMIT, KMI, FWKM, KMP, KSD
b. Dependent Variable: EJS
ANOVAa
Model Sum of Squares Df Mean Square F Sig.
Regression 6905.346 5 1381.069 489.202 .000b
1 Residual 406.528 144 2.823
Total 7311.873 149
a. Dependent Variable: EJS
b. Predictors: (Constant), KMIT, KMI, FWKM, KMP, KSD
Coefficientsa
Model Unstandardized Coefficients Standardized
Coefficients
T Sig.
B Std. Error Beta
(Constant) -.401 .984 -.407 .684
KMP 1.005 .032 .764 31.841 .000
FWKM .673 .033 .451 20.508 .000
1
KSD .034 .043 .025 .797 .427
KMI .020 .046 .014 .434 .665
KMIT .081 .032 .060 2.500 .014
a. Dependent Variable: EJS
The coefficient of the regression test conducted to prove the impact of 5 independent variables and
one dependent variable employees‟ job satisfaction has given beautiful results ranging between 0.05%to
1%. So it is concluded that there is a significant impact of all five independent variables on employees‟ job
satisfaction.
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Model Summaryb
Model R R Square Adjusted R
Square
Std. Error of the
Estimate
Durbin-Watson
1 .972a .944 .942 1.680 2.187
a. Predictors: (Constant), KMIT, KMI, FWKM, KMP, KSD
b. Dependent Variable: EJS
ANOVAa
Model Sum of Squares Df Mean Square F Sig.
Regression 6905.346 5 1381.069 489.202 .000b
1 Residual 406.528 144 2.823
Total 7311.873 149
a. Dependent Variable: EJS
b. Predictors: (Constant), KMIT, KMI, FWKM, KMP, KSD
Coefficientsa
Model Unstandardized
Coefficients
Standardized
Coefficients
T Sig
.
Collinearity Statistics
B Std. Error Beta Tolerance VIF
(Constant) -.401 .984 -.407 .684
KMP 1.005 .032 .764 31.841 .000 .670 1.492
FWKM .673 .033 .451 20.508 .000 .797 1.254
1
KSD .034 .043 .025 .797 .427 .405 2.468
KMI .020 .046 .014 .434 .665 .371 2.698
KMIT .081 .032 .060 2.500 .014 .672 1.488
a. Dependent Variable: EJS
The current table shows that the result of ANOVA tests to establish the relationship between 5
independent and one dependent variable holds good. Even the calculated coefficient values also prove that
it is essential that the job satisfaction of employees is related to multiple dimensions of knowledge
management.
Collinearity Diagnosticsa
Dimension Eigenvalue Condition
Index
Variance Proportions
(Constant) KMP FWKM KSD KMI
1
5.852
1.000
.00
.00
.00
.00
.00
2
.069
9.201
.02
.00
.11
.14
.07
3
.034
13.155
.00
.59
.20
.09
.00
4
.017
18.738
.11
.04
.14
.20
.16
5
.015
19.665
.82
.20
.51
.00
.00
6
.013
21.248
.05
.16
.04
.56
.77
a. Dependent Variable: EJS
The basic objective of conducting a collinearity test is to understand the degree of abnormality and
normality in the responses given by the respondents and it can be observed that all the values are supporting
the model in testing of the hypothesis.
Model Summary
Model R R Square Adjusted R
Square
Std. Error of the
Estimate
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1 .845a .713 .711 3.763
a. Predictors: (Constant), KMP
ANOVAa
Model Sum of Squares df Mean Square F Sig.
Regression 5216.407 1 5216.407 368.428 .000b
1 Residual 2095.466 148 14.159
Total 7311.873 149
a. Dependent Variable: EJS
b. Predictors: (Constant), KMP
Coefficientsa
Model Unstandardized Coefficients Standardized
Coefficients
T Sig.
B Std. Error Beta
(Constant) 16.349 1.426
.845
11.462 .000
1
KMP 1.110 .058 19.194 .000
a. Dependent Variable: EJS
The individual tests are conducted to know the impact of independent variable on dependent
variable. In the first case the Organization having knowledge management policy will be helpful in
achieving employee job satisfaction.
Model Summary
Model R R Square Adjusted R
Square
Std. Error of the
Estimate
1 .550a .302 .297 5.872
a. Predictors: (Constant), FWKM
ANOVAa
Model Sum of Squares Df Mean Square F Sig.
Regression 2207.909 1 2207.909 64.023 .000b
1 Residual 5103.964 148 34.486
Total 7311.873 149
a. Dependent Variable: EJS
b. Predictors: (Constant), FWKM
Coefficientsa
Model Unstandardized Coefficients Standardized
Coefficients
t Sig.
B Std. Error Beta
(Constant) 23.663 2.474
.550
9.563 .000
1
FWKM .819 .102 8.001 .000
a. Dependent Variable: EJS
One more independent variable familiarity with knowledge management is selected to conduct its
impact on employees job satisfaction and since there it has significant result there is an impact of
independent variable on dependent variable.
Model Summary
Model R R Square Adjusted R
Square
Std. Error of the
Estimate
1 .407a .166 .160 6.420
a. Predictors: (Constant), KSD
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ANOVAa
Model Sum of Squares df Mean Square F Sig.
Regression 1212.655 1 1212.655 29.426 .000b
1 Residual 6099.218 148 41.211
Total 7311.873 149
a. Dependent Variable: EJS
b. Predictors: (Constant), KSD
Coefficientsa
Model Unstandardized Coefficients Standardized
Coefficients
t Sig.
B Std. Error Beta
(Constant) 32.704 1.985
.407
16.479 .000
1
KSD .562 .104 5.425 .000
a. Dependent Variable: EJS
One more ANOVA test has been conducted on the impact of knowledge strategic development on
employees job satisfaction and it is proved to be positive. So it can be assessed that there is a perfect
combination of both dependent and independent variables to establish the truth.
Model Summary
Model R R Square Adjusted R
Square
Std. Error of the
Estimate
1 .470a .221 .215 6.205
a. Predictors: (Constant), KMI
ANOVAa
Model Sum of Squares df Mean Square F Sig.
Regression 1613.728 1 1613.728 41.914 .000b
1 Residual 5698.145 148 38.501
Total 7311.873 149
a. Dependent Variable: EJS
b. Predictors: (Constant), KMI
Coefficientsa
Model Unstandardized Coefficients Standardized
Coefficients
t Sig.
B Std. Error Beta
(Constant) 29.668 2.134
.470
13.905 .000
1
KMI .663 .102 6.474 .000
a. Dependent Variable: EJS
One more test has been conducted using knowledge management implementation policy and employee
job satisfaction and it is found to be very positive and significant in the given degree of level.
Model Summary
Model R R Square Adjusted R
Square
Std. Error of the
Estimate
1 .573a .328 .324 5.761
a. Predictors: (Constant), KMI
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ANOVAa
Model Sum of Squares df Mean Square F Sig.
Regression 2400.320 1 2400.320 72.329 .000b
1 Residual 4911.553 148 33.186
Total 7311.873 149
a. Dependent Variable: EJS
b. Predictors: (Constant), KMIT
Coefficientsa
Model Unstandardized Coefficients Standardized
Coefficients
t Sig.
B Std. Error Beta
(Constant) 20.926 2.648
.573
7.903 .000
1
KMIT .776 .091 8.505 .000
a. Dependent Variable: EJS
It is important to know that in today‟s information technology world where communication has become
very easy and accessible it is evident that use of information technology is highly beneficial for
accomplishment of task on time.
Tests of Normality
Kolmogorov-Smirnova Shapiro-Wilk
Statistic Df Sig. Statistic df Sig.
PA .087 150 .007 .976 150 .010
a. Lilliefors Significance Correction
Correlations
KMP FWKM KSD KMI KMIT PA
Pearson Correlation 1 .088 .396** .484** .401** .504**
KMP Sig. (2-tailed) .282 .000 .000 .000 .000
N 150 150 150 150 150 150
Pearson Correlation .088 1 .119 .117 .436** .359**
FWKM Sig. (2-tailed) .282 .145 .154 .000 .000
N 150 150 150 150 150 150
Pearson Correlation .396** .119 1 .768** .251** .188*
KSD Sig. (2-tailed) .000 .145 .000 .002 .021
N 150 150 150 150 150 150
Pearson Correlation .484** .117 .768** 1 .243** .324**
KMI Sig. (2-tailed) .000 .154 .000 .003 .000
N 150 150 150 150 150 150
Pearson Correlation .401** .436** .251** .243** 1 .339**
KMIT Sig. (2-tailed) .000 .000 .002 .003 .000
N 150 150 150 150 150 150
Pearson Correlation .504** .359** .188* .324** .339** 1
PA Sig. (2-tailed) .000 .000 .021 .000 .000
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N 150 150 150 150 150 150
**. Correlation is significant at the 0.01 level (2-tailed).
*. Correlation is significant at the 0.05 level (2-tailed).
In case of earlier tests as there was combined correlation tests between 5 independent variables and one
dependent variable performance appraisal on the basis of two tailed tests most of the variables whether
independent or dependent are having very good compatibility level. So further tests can be conducted on the
individual basis.
Model Summaryb
Model R R Square Adjusted R
Square
Std. Error of the
Estimate
Durbin-Watson
1 .612a .374 .352 6.095 1.195
a. Predictors: (Constant), KMIT, KMI, FWKM, KMP, KSD
b. Dependent Variable: PA
ANOVAa
Model Sum of Squares df Mean Square F Sig.
Regression 3196.608 5 639.322 17.209 .000b
1 Residual 5349.686 144 37.151
Total 8546.293 149
a. Dependent Variable: PA
b. Predictors: (Constant), KMIT, KMI, FWKM, KMP, KSD
Coefficientsa
Model Unstandardized
Coefficients
Standardized
Coefficients
T Si
g.
Collinearity Statistics
B Std. Error Beta Tolerance VIF
(Constant) 3.941 3.571 1.104 .272
KMP .622 .114 .437 5.430 .000 .670 1.492
FWKM .495 .119 .307 4.158 .000 .797 1.254
1
KSD -.299 .155 -.200 -1.934 .055 .405 2.468
KMI .342 .165 .224 2.072 .040 .371 2.698
KMIT .037 .118 .025 .315 .753 .672 1.488
a. Dependent Variable: PA
Collinearity Diagnosticsa
Model Eigenvalue Condition
Index
Variance Proportions
Dimension (Constant) KMP FWKM KSD KMI KMIT
1 5.852 1.000 .00 .00 .00 .00 .00 .00
2 .069 9.201 .02 .00 .11 .14 .07 .03
3 .034 13.155 .00 .59 .20 .09 .00 .01
1
4 .017 18.738 .11 .04 .14 .20 .16 .71
5 .015 19.665 .82 .20 .51 .00 .00 .00
6 .013 21.248 .05 .16 .04 .56 .77 .24
a. Dependent Variable: PA
While conducting the compatibility level, of the all variables the collinearity test was conducted and it was
found the variance between the dependent and independent variables are very suitable to conduct independent
tests.
Variables Entered/Removeda
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Model Variables Entered Variables
Removed
Method
1 KMPb . Enter
a. Dependent Variable: PA
Model Summary
Model R R Square Adjusted R
Square
Std. Error of the
Estimate
1 .504a .254 .249 6.565
a. Predictors: (Constant), KMP
ANOVAa
Model Sum of Squares df Mean Square F Sig.
Regression 2168.059 1 2168.059 50.307 .000b
1 Residual 6378.234 148 43.096
Total 8546.293 149
a. Dependent Variable: PA
b. Predictors: (Constant), KMP
Coefficientsa
Model Unstandardized Coefficients Standardized
Coefficients
t Sig.
B Std. Error Beta
(Constant) 15.869 2.489
.504
6.377 .000
1
KMP .716 .101 7.093 .000
a. Dependent Variable: PA
The ANOVA tests conducted between KMP and PA has shown a very good impact of knowledge
management policy on performance appraisal of the employees because the employees work according the
policies of the Organization.
Model Summary
Model R R Square Adjusted R
Square
Std. Error of the
Estimate
1 .188a .036 .029 7.463
a. Predictors: (Constant), KSD
ANOVAa
Model Sum of Squares df Mean Square F Sig.
Regression 303.518 1 303.518 5.450 .021b
1 Residual 8242.775 148 55.694
Total 8546.293 149
a. Dependent Variable: PA
b. Predictors: (Constant), KSD
Coefficientsa
Model Unstandardized Coefficients Standardized
Coefficients
t Sig.
B Std. Error Beta
(Constant) 27.912 2.307
.188
12.099 .000
1
KSD .281 .121 2.334 .021
a. Dependent Variable: PA
The second independent variable knowledge strategic development has proved to be significant at a
given level and hence it can be said that every Organization should think of new strategies for getting better
performance from the employees.
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Model Summary
Model R R Square Adjusted R
Square
Std. Error of the
Estimate
1 .324a .105 .099 7.189
a. Predictors: (Constant), KMI
ANOVAa
Model Sum of Squares df Mean Square F Sig.
Regression 896.988 1 896.988 17.355 .000b
1 Residual 7649.305 148 51.684
Total 8546.293 149
a. Dependent Variable: PA
b. Predictors: (Constant), KMI
Coefficientsa
Model Unstandardized Coefficients Standardized
Coefficients
t Sig.
B Std. Error Beta
(Constant) 23.103 2.472
.324
9.345 .000
1
KMI .494 .119 4.166 .000
a. Dependent Variable: PA
The third test conducted to know the impact of KMI on performance appraisal the result has again
proved to be significant. This indicates that knowledge management policies are successfully implemented in
pharma industries, which makes performance appraisal very easy.
Model Summary
Model R R Square Adjusted R
Square
Std. Error of the
Estimate
1 .339a .115 .109 7.149
a. Predictors: (Constant), KMIT
ANOVAa
Model Sum of Squares df Mean Square F Sig.
Regression 981.930 1 981.930 19.212 .000b
1 Residual 7564.363 148 51.111
Total 8546.293 149
a. Dependent Variable: PA
b. Predictors: (Constant), KMIT
Coefficientsa
Model Unstandardized Coefficients Standardized
Coefficients
t Sig.
B Std. Error Beta
(Constant) 18.933 3.286
.339
5.762 .000
1
KMIT .496 .113 4.383 .000
a. Dependent Variable: PA
It is equally important that in today‟s world of softwares, computers, Internet and bid data the access to
the information is very easy. Most of the industries use Data mining for making a decision. So it is essential that
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information from the Organization reach to the employees so that they can be better assessed as per as the
performance is been concerned.
FINDINGS OF THE RESEARCH:
In today‟s world of globalization the transfer of information, use of assets, resources, and information
has become need of the hour. Knowledge management is a subject is widely used by all the
manufacturing and service industries very rapidly.
The employees are the real assets of the Organization who contribute a lot for the smooth running of the
Organizations and for showing the productivity and out put to the Organization.
SUGGESTIONS:
Knowledge management is a limit less subject to be applied in all most all sectors whether profit making or
non-profit making Organizations to get better out put.
Every Organization should have a very clear-cut knowledge management policy to be shared individually
or in group or with in the Organization or by the out side Organizations.
Knowledge management is benchmark to set up the standards for getting a standardized out put from the
employees.
Every employee should be aware of knowledge management practices by the Organizations to contribute
better for future growth and development.
It is equally important that the level of knowledge shared needs upgradation and also updation.
The Organization should be very clear and develop and adopt new strategies to make employees satisfy in
their jobs and give good performance.
Knowledge management is meaning less if it is not implemented in true sense for the knowledge and
awareness of the employees and as a consequence the organizations will fail in achieving the objectives.
In a fast growing world today where computers, softwares, analytics, analysis, tools and techniques are
used for quick management decision making it is important that Organization believes in ERP practices so
that the departments are interconnected and information can be shared with out any barrier and obstacles.
I am of the opinion that in a true sense knowledge management practices is to give something back to the
society in the long run which will make the corporate culture a better place to live in.
BIBLIOGRAPHY
Lucy Adams, HR Disrupted: It's time for something different.
Linda Holbeche, Aligning Human Resources and Business Strategy.
Glenn Elliott & Debra Corey, Build It: The Rebel Playbook for World Class Employee Engagement.
Susan Scott, Fierce Conversations: Achieving Success at Work and in Life, One Conversation at a Time.
Zorlu Senyucel, Managing the Human Resource in the 21st Century.
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References:
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Author Details:
Jikku Susan Kurian
Research Scholar
Department of Business Administration
Sri Vasavi College
Erode
Tamil Nadu-638316
9494470771
Dr. K. Rajini
Associate Professor
Department of Business Administration
Sri Vasavi College
Erode
Tamil Nadu-638316
9842025013
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Volume 8, Issue 11, November 2019