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The Homeowner Assistance Program Week 171 Situation & Pipeline
Report
October 13, 2009
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
1
Table of Contents
EXECUTIVE SUMMARY ................................................................................................... 2 HOMEOWNER PROGRAM ................................................................................................ 3
Housing Assistance Center Activity .................................................................................. 5 Elderly Award Closing Activity ........................................................................................ 5
Low/Moderate Income Households ................................................................................... 6 Elevation Program Activity ............................................................................................... 7 Manufactured Home Project ............................................................................................ 10 Home Evaluations (Home Inspection) Activity ............................................................... 10 Appeals ............................................................................................................................ 11
Personal Application Liaisons (PAL) .............................................................................. 12 Housing Assistance Center Appointment Activity .......................................................... 14
ANTIFRAUD, WASTE & ABUSE/ RECORDS REQUESTS ....................................... 15 APPENDIX A ...................................................................................................................... 16
APPENDIX B ...................................................................................................................... 18 APPENDIX C ...................................................................................................................... 19 APPENDIX D ...................................................................................................................... 26
APPENDIX E ...................................................................................................................... 27 GLOSSARY ........................................................................................................................ 28
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
2
EXECUTIVE SUMMARY
A total of 12 appointments were held with applicants at the Homeowner Assistance Office
in Baton Rouge. The number of total eligible population decreased to 151,682 and the total
number of closings held as of October 8 increased to 125,065.
Table 1: Homeowner Program Snapshot
As of COB As of COB
10/1/09 10/8/09
Applications Received
Total Applications Received 229,417 229,417
Ineligible Applications
Total Ineligible 77,652 83 77,735
Duplicate Application 39,647 1 39,648
No First Appointment 24,619 0 24,619
Ineligib le- FEMA Assessment 7,495 -2 7,493
Sold Home Ineligib le / Not
Interested 2,525 15 2,540
Other Ineligib le Reason 3,366 69 3,435
Eligible Applications
Total Eligible Population 151,765 -83 151,682
Applications Withdrawn 3,378 -2 3,376
Zero Awards 15,539 9 15,548
Total Benefit Calculated (Eligible
Only) 132,848 -90 132,758
Funding Disbursed
Total Funding Disbursed 124,997 68 125,065
Option One Closings 115,082 50 115,132
Option Two Closings 7,802 13 7,815
Option Three Closings 2,113 5 2,118
Sold Homes Closings 509 14 523
Elevation Only Closings 2,301 4 2,305
Total Closings with Elevation
Dollars 29,010 29 29,039
Affordable Compensation
Grants Disbursed 44,681 25 44,706
Benefits Calculated Without
Funds Disbursed
Eligiblity Calculated Without
Funds Disbursed 7,851 -158 7,693
Eligiblity Documentation
Requested 85 8 93
Active Applications 7,205 -313 6,892
Currently Transferred to Title
Company
Initial Closing Transfer 561 708
Additional Disbursement
Transfer 165 169
Activity Weekly
Activity
Total Dollars
$ 25,761,297
$ 8,191,392,592
$ 8,009,618,239
$ 7,157,431,336
$ 690,695,705
$ 161,491,198
39,792,438$
2,240,859$
$ 68,332,248
$ 841,298,534
$ 1,581,937,811
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
3
HOMEOWNER PROGRAM
Figure 1: Homeowner Assistance Program Pipeline - Applicant Input and Calculation
AP
PL
ICA
TIO
NS
&
AP
PO
INT
ME
NT
SC
AL
CU
LA
TIO
NS
APPS RECEIVED
BENEFIT OPTIONS
LETTERS WITHOUT
CLOSINGS
RHAS
APPTS HELD
HOMEOWNER
PROCESS
TOTAL INELIGIBLE
TOTAL ELIGIBLE
POPULATION
AVERAGE
63.371
229,417
7,851
CUMULATIVE
As of 10/1
77,652
151,765
$ 8.19 billion
$61,666
12
-
-158
INCREASE
83
-83
$ .0 b
63,383
229,417
7,693
CUMULATIVE
As of 10/8
77,635
151,682
$ 8.19 billion
$61,702
TOTAL
- The $8.19 billion total and
$61,702 average award
represent maximum benefit
if ALL eligible applicants
select to rebuild in place
(the total includes
additional compensation
grant calculations,
compensation grants, and
elevation grants, but does
not include ‘zero’ grant
awards and applicants
terminated)
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
4
Figure 2: Homeowner Assistance Program Pipeline – Option Selection and Closing Processing
CL
OS
ING
SC
LO
SIN
GS
BY
OP
TIO
N
SE
LE
CT
ION
OPTION ONE
CLOSINGS
TOTAL FUNDING
DISBURSED
TOTAL
AVERAGE*
OPTION TWO
CLOSINGS
HOMEOWNER
PROCESS
OPTION THREE
CLOSINGS
INCREASE
50
68
$ .01 b
115,132
125,065
$8.01 billion
$64,044
7,815
CUMULATIVE
As of 10/8
523
115,082
124,997
$8.00 billion
$64,039
7,802
CUMULATIVE
As of 10/1
509SOLD HOMES
2,113 2,118
14
5
13
- *Extrapolation of average
award for populations
where funds have been
disbursed
See the Glossary for explanation
of Figure 2 terms
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
5
Housing Assistance Center Activity
A total of 12 RHAS appointments were held at the Baton Rouge Housing
Assistance Office for the reporting week.
As of April 20, 2009, 526 RHAS appointments were conducted by HGI.
Award Calculation Activity
The Road Home has calculated 151,682 benefits
o The average total benefit calculated was $61,702 (excluding ‘zero’ awards
applicants withdrawn and ineligible)
o 3376 calculations resulted in applications withdrawn from the program
o 15,548 ‘zero awards’ grant amounts were calculated
o 7693 benefits options letters are available for transfer to closing agents
Elderly Award Closing Activity
Of the homeowners who have selected their options:
o 30,459 options selection letters have been returned from elderly applicants
(Table 3)
o The vast majority of all homeowners, including elderly homeowners, have
selected Option 1 to keep their homes
Table 2: Cumulative Elderly Benefits Options Closing
Elderly Benefits Options Closings
Number of Option One 24,250
Number of Option Two 2,553
Number of Option Three 1,815
Total Elderly Benefits Options Selected 28,618
Table 3: Cumulative Elderly Benefits Options Selection
Elderly Benefits Options Selected
Number of Option One 25,410
Number of Option Two 2,917
Number of Option Three 2,132
Total Elderly Benefits Options Selected 30,459
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
6
Table 4: Closings Held Activity including LMI Detail
Total Household and Low/Moderate Income (LMI) Detail
Closings Held Option 1 Option 2 Option 3 Totals
Number of Closings Held
115,132 7,815 2,118 125,065
Total $ in Closings Held $7,157,431,335.85 $690,695,704.61 $161,491,198.35 $8,009,618,238.81
Comp Grant $ in Closings Held
$4,911,853,663.45 $513,037,032.20 $161,491,198.35 $5,586,381,894.00
Elev Grant $ in Closings Held
$841,248,778.83 $49,755.00 N/A $841,298,533.83
ACG $ in Closings Held $1,404,328,893.57 $177,608,917.41 N/A $1,581,937,810.98
Number of Closings Held by LMI
48,973 3,737 876 53,586
Total $ to LMI $3,695,644,742.48 $376,235,062.27 $66,459,238.66 $4,138,339,043.41
Comp Grant $ to LMI $1,970,953,161.93 $208,903,212.92 $66,459,238.66 $2,246,315,613.51
Elev Grant $ to LMI 48,973 3,737 876 53,586
ACG $ in Research for Categorization**
$88,249,414.66 $10,297,528.06 N/A $98,546,942.72
ACG $ to LMI $1,316,079,478.91 $167,311,389.35 N/A $1,483,390,868.26
Total ACG $ $1,404,328,893.57 $177,608,917.41 N/A $1,581,937,810.98
% of Total Closings Held that are LMI
43 % 48 % 41 % 43 %
% of Total $ to LMI 52 % 54 % 41 % 52 %
% of Comp Grant $ to LMI
40 % 41 % 41 % 40 %
% of Elev Grant $ to LMI
49 % 41 % N/A 49 %
% of ACG $ to LMI 94 % 94 % N/A 94 %
**These funds represent disbursed ACG dollars that have not been categorized through final grant review.
Low/Moderate Income Households
A total of 125,065 applicants had gone to closing and received their Road Home
disbursement as of October 8, 2009. Of these applicants, 53,586 (43 percent)
were documented as LMI.
A total of $8,009,618,239 in Homeowner Assistance Program awards were
disbursed as of October 8, 2009. Of these disbursements, $4,138,339,043 (52
percent) went to applicants documented as LMI.
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
7
Elevation Program Activity
As of October 8, 2009, 115,534 elevation letters have been sent to applicants.
34,487 (30%) applicants have returned letters expressing their interest in
participating in the elevation program.
29,715 applicants are eligible and interested in receiving elevation awards.
29,040 applicants have received elevation disbursements totaling $841,148,534
(average elevation award of $28,965) including:
o 4,349 initial and 22,788 additional disbursements of elevation funds from
March 2008 through the present for a total of $789,930,777.
o 1,906 initial and 620 additional disbursements previously distributed for a
total of $51,006,751
117 elevation requests for a total of $3,404,500 are currently at the closing
companies for processing. See Table 5 and Figure 3 for a summary of
Elevation Disbursement Activity.
Table 5: Elevation Disbursement Activity
Figure 3: 2008 Elevation Disbursement Activity
Total $ Disbursed
Elevation Disbursements through Feb 07 $51,006,751
Elevation Disbursements from Mar 08 $789,930,777
Total Elevation Disbursements $840,937,528 6,255 23,408
Applications at Title Companies
Total Pending Transactions 117 $3,404,500.00
# of Initial
Disbursements
# of Additional
Disbursements
1,906 620
4,349 22,788
28300
28400
28500
28600
28700
28800
28900
29000
29100
29200
4/174/24 5/1 5/8 5/155/225/29 6/5 6/126/196/26 7/3 7/107/177/247/31 8/7 8/148/218/28 9/4 9/119/189/2510/210/9
Nu
mb
er
of
Ap
plic
ati
on
s
Period Ending
Series1 Series2
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
8
Closing Activity
As of October 8, 2009, a total of 2,790 files have been transferred to closing
agents by HGI.
The closing team has assisted closing agents complete 125,065 closings, of
which:
o The average award is $64,044.
o 53,586 also received additional compensation grants. The average additional
compensation grant award is $27,682.
o Closed 28,618 elderly applicants for a total of $2,122,765,084.
o Appendix C reports Closings by Parish and Zip Code.
To date, the closing agents have completed 22,883 additional disbursements for
a total of $654,925,545. The average additional disbursement is $28,621.
Figure 4: Award Size
Table 6: Applicants and Closings Held By Race/Ethnicity
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
($ thousands)
9%
10%
9%
11%
8% 7%
6% 5%6% 5% 5%
4% 4%3%
7%
2%
Race # %# %
American Indian/Alaska Native 666 >1% 506 >1%
American Indian/Alaska Native and White 530 >1% 373 >1%
American Indian/Alaskan Native/Black-African
American 379 >1% 291 >1%
Asian 2,925 2% 2,094 2%
Asian and White 300 >1% 206 >1%
Black/African American 65,833 36% 51,661 41%
Black/African American and White 1,153 1% 889 2%
Native Hawaiian/Other Pacific Islander 183 >1% 131 >1%
Other Multi-Racial 3,419 2% 2,493 2%
White 72,052 39% 49,454 40%
A race was not provided 37,673 20% 16,967 14%
185,113 125,065
Applicants Closings Held
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
9
Table 7: Eligible Application Summary
Completed Applications
Closed 125,065
Zero Awards 14,039
Zero Awards Sold Home 1,509
Award Declined 3376
Due Diligence Completed 93
Total Completed Applications 144,082
Applications that Cannot Close
Compliance Reviews 12
FEMA Eligibility Issue 11
Income 63
Insurance 58
Occupancy Proof Required 112
Ownership Proof Required 213
Refuse to Close 79
Title, Succession, Legal Mortgage Issue 335
Total Applications that Cannot Close 883
Active Applications
In Progress – Pre-Closings (non-sold homes) 5210
In Progress – Sold Homes “Interested” and Valid 639
IN Progress – Title Company 712
Awaiting Approval by OCD 37
Filed Pre-Closing Appeal 119
Total Active Applications 6717
TOTAL ELIGIBLE APPLICATIONS 151,682
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
10
Manufactured Home Project
The special manufactured home project has yielded the following progress (See
Summary Table 8):
Identified 14,365 manufactured home applicants to date
Updating and ensuring valid HEs are in data warehouse
Working through PSV process
o For nearly all cases, we have established whether or not land is owned –
used application data or called homeowner
o Where land is owned, we have determined whether or not the existing BPO
is based on manufactured home comparables; if not ordered new BPO
Table 8: Manufactured Home Pipeline Progress
Home Evaluations (Home Inspection) Activity
Table 9: Home Evaluation Pipeline Progress
.
Description
COB
9/17/09
COB
9/24/09
COB
10/1/09
COB
10/8/09
Total Number of Eligible Manufactured Home
Applications 14,376 14,372 14,365 14,365
Mobile Homes on Owned Land 6,011 6,012 6,011 6,012
Mobile Homes on Leased Land 8,365 8,360 8,354 8,353
Total Number of Eligible Manufactured Homes Closed
(Funds Disbursed) 13,459 13,468 13,473 13,483
Total Number of Eligible Manufactured Homes
Remaining 917 904 892 882
Manufactured Homes Pipeline Summary
ISSUE CATEGORY # OF ISSUES
Case Review Issues 166
RH ECD/ Structure appeals 13
State appeals 2
FEMA eligibility appeals 2
Elevation appeals 6
Total Home Evaluation Issues 189
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
11
Appeals
As of October 8, 2009, 16,679 cases have been processed through the Appeals
department, 16,347 have been resolved, and 332 are active. Table 10 shows the status
of these cases.
10: Status of Appeals
Further analysis of the resolved appeals cases (16,347) shows that:
5,936 (32%) have resulted in additional funds being awarded to applicants for a
total of $159,460,413. The average additional disbursement is $26,863.
809 (4%) resulted in a reduction of award for a total of $14,445,203. The
average reduction is $17,856.
5,140 (31%) resulted in no change to the award amount.
4,462 (24%) were reviewed for an eligibility determination, 1,582 were
approved and 2,880 were denied.
As of April 20, 2009, 796 appeals cases have been reviewed and resolved by
HGI.
Table 11: Status of State Panel Review Appeals
As of COB As of COB As of COB As of COB As of COB
11-Sep 17-Sep 24-Sep 1-Oct 8-Oct
Total Cases Processed 16,532 16,579 16,597 16,604 16,679
Appeal Cases Pending
Decision/Research 366 356 324 287 313
Ineligible Status Appeal 26 26 22 16 19
Total Active Cases 392 382 346 303 332
Total Cases Resolved 16,140 16,197 16,251 16,301 16,347
ACTIVITY
As of COB As of COB As of COB As of COB
17-Sep 24-Sep 1-Oct 8-Oct
Total Cases Requested for State Panel Review 3,548 3,569 3,602 3,618
State Appeal Cases in Progress 71 76 89 83
State Appeal Cases Resolved 3,477 3,493 3,513 3,435
ACTIVITY
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
12
Personal Application Liaisons (PAL)
There were a total of 1141 PAL contacts made through the PAL initiative for this
reporting period. Table 12 and Figures 5 and 6 detail PALs contacts by type and day.
Table 12: PAL Metrics
Figure 5: PAL Breakdown By Type
ACTIVITY # of App ID
Email 5
Incoming Call 83
Left Voice Mail 54
Outgoing Call 201
Unable to Leave Msg 32
Mail 1
Final Award Call 162
Initial Call 414
20 Day Call 125
30 Day Call 64
Grand Total 1141
Email0%
Incoming Call7%
Left Voice Mail5%Outgoing Call
18%
Unable to Leave Msg3%
Mail0%
Final Award Call14%
Initial Call36%
20 Day Call11%
30 Day Call6%
PAL Contact by Type
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
13
Figure 6: PAL Contact Daily Activity
*A total number of 1141 calls are referenced in table 12 on page 13 and figure 6 shown above for the weekly PAL contacts.
0
50
100
150
200
250
300
10/3/200910/5/2009 10/6/2009 10/7/2009 10/8/2009 10/9/2009
1
226 229
258
216 211
PAL Contact by Date
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
14
Housing Assistance Center Appointment Activity
There were a total of 12 RHAS appointments held at the Baton Rouge Housing
Assistance Centers during the reporting period.
Figure 7: Housing Assistance Center Appointments by Week
ACTIVITY Prior
Total 2/13-/19
Figure 8: Housing Assistance Center Appointments by Day
11-Sep
18-Sep
25-Sep
2-Oct
9-Oct
15
17
25
13
12
Number of Appointments per Week
0
2
4
6
2-Oct 3-Oct 4-Oct 5-Oct 6-Oct 7-Oct 8-Oct
0 0 01 1
5 5
Number Appointments Per Day
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
15
3/5
PROGRAM SUPPORT STATUS
ANTIFRAUD, WASTE & ABUSE/ RECORDS REQUESTS
Researched and responded to subpoenas, advocacy group requests, and
applicant file requests
Investigated both internal and external matters reported via several sources, to
include the Antifraud and Ethics Help Lines
Table 13: Antifraud and Ethics Metrics
4-Sep 12-Sep 18-Sep 25-Sep 2-Oct
11-Sep 17-Sep 24-Sep 1-Oct 8-Oct
Issues Received via Antifraud and Ethic
Help Line 16 8 19 16 13
ACTIVITY
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
16
APPENDIX A
Option Selections of Applicants, by Parish of Damaged Residence
Note: All Damaged Residence information is as provided by the applicant during the application process. Actual damaged residence information
may differ from what the applicant provided. Eligibility information is properly confirmed during the verification process
A Option 1.
Keep Your Home
Option 2. Sell, but Stay in Louisiana
Option 3. Sell, and
Move out of Louisiana
Option 4. Decline Benefits
Option 5. Delay
Selection of Benefit
Option 6. Unable to Determine Selection
Total
Acadia 301 3 304
Allen 498 13 1 512
Ascension 152 152
Assumption 223 1 224
Beauregard 956 11 1 2 970
Calcasieu 12,786 146 11 3 8 12,954
Cameron 1,578 155 4 2 5 1,744
East Baton Rouge 179 3 1 183
East Feliciana 27 1 28
Evangeline 56 1 57
Iberia 1,028 19 2 1,049
Iberville 55 3 58
Jefferson 24,716 186 44 8 43 2 24,999
Jefferson Davis 873 13 1 1 888
Lafayette 118 3 121
Lafourche 811 6 1 818
Livingston 227 6 1 234
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
17
A Option 1.
Keep Your Home
Option 2. Sell, but Stay in Louisiana
Option 3. Sell, and
Move out of Louisiana
Option 4. Decline Benefits
Option 5. Delay
Selection of Benefit
Option 6. Unable to Determine Selection
Total
Orleans 41,598 3,944 1,743 18 112 3 47,418
Plaquemines 3,012 264 29 6 1 3,312
Pointe Coupee 14 14
Sabine 31 31
Saint Bernard 7,787 3,924 747 7 30 2 12,497
Saint Charles 1,017 5 1 2 1,025
Saint Helena 280 2 282
Saint James 381 1 382
Saint Landry 166 6 172
Saint Martin 107 3 110
Saint Mary 865 5 870
Saint Tammany 10,909 159 40 1 13 11,122
St John The Baptist 1,243 1 1 1,245
Tangipahoa 1,549 12 2 1,563
Terrebonne 2,550 61 2 2 1 2,616
Vermilion 1,613 60 4 3 1,680
Vernon 149 2 1 152
Washington 1,353 15 1 1,369
West Baton Rouge 13 13
West Feliciana 4 4
119,225 9,034 2,636 40 228 9 131,172
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
18
APPENDIX B
Benefits Calculated by Damaged Residence Parish
Note: All Damaged Residence information is as provided by the applicant during the application process. Actual damaged residence information
may differ from what the applicant provided. Eligibility information is confirmed during the verification process
Parish Number of
Calculations
Acadia 305
Allen 517
Ascension 157
Assumption 226
Beauregard 978
Calcasieu 13,058
Cameron 1,768
East Baton Rouge 187
East Feliciana 30
Evangeline 57
Iberia 1,061
Iberville 58
Jefferson 25,296
Jefferson Davis 898
Lafayette 124
Lafourche 825
Livingston 238
Orleans 47,913
Plaquemines 3,361
Pointe Coupee 14
Parish Number of
Calculations Rapides 31
Sabine 12,718
Saint Bernard 1,039
Saint Charles 286
Saint Helena 388
Saint James 175
Saint Landry 111
Saint Martin 876
Saint Mary 11,291
Saint Tammany 1,252
St John The Baptist 1,580
Tangipahoa 2,649
Terrebonne 1,714
Vermilion 153
Vernon 1,386
Washington 1
West Baton Rouge 15
West Feliciana 4
18
132,758
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
19
APPENDIX C
Closings by Parish and Zip Code –
Note: All Damaged Residence information is as provided by the applicant during the application process. Actual damaged residence
information may differ from what the applicant provided. Eligibility information is confirmed during the verification process.
PARISH Option 1.
Keep Your Home
Option 2. Sell, but Stay in
Louisiana
Option 3. Sell, and Move out of
Louisiana Total
Acadia 284 2 286
Allen 480 10 1 491
Ascension 140 140
Assumption 202 202
Beauregard 918 9 927
Calcasieu 12,458 92 5 12,555
Cameron 1,500 114 2 1,616
East Baton Rouge 175 1 1 177
East Feliciana 27 27
Evangeline 53 53
Iberia 997 12 1 1,010
Iberville 51 1 52
Jefferson 24,090 126 23 24,239
Jefferson Davis 832 10 842
Lafayette 110 1 111
Lafourche 764 6 1 771
Livingston 208 3 211
Orleans 40,190 3,353 1,378 44,921
Plaquemines 2,757 219 16 2,992
Pointe Coupee 14 14
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
20
PARISH Option 1.
Keep Your Home
Option 2. Sell, but Stay in
Louisiana
Option 3. Sell, and Move out of
Louisiana Total
Sabine 30 30
Saint Bernard 7,490 3,605 658 11,753
Saint Charles 951 3 1 955
Saint Helena 256 1 257
Saint James 358 358
Saint Landry 152 5 157
Saint Martin 98 3 101
Saint Mary 804 3 807
Saint Tammany 10,681 125 25 10,831
St John The Baptist 1,189 1,189
Tangipahoa 1,465 5 1 1,471
Terrebonne 2,413 43 1 2,457
Vermilion 1,556 49 3 1,608
Vernon 139 2 141
Washington 1,284 12 1 1,297
West Baton Rouge 13 13
West Feliciana 3 3
115,132 7,815 2,118 125,065
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
21
Zip Code Number
of Closings
Zip code errors 9
70001 876
70002 929
70003 2,297
70005 767
70006 1,392
70011 1
70012 1
70014 1
70015 1
70017 10
70018 6
70019 5
70028 1
70029 1
70030 49
70031 47
70032 1,809
70033 1
70036 183
70037 462
70038 262
70039 85
70040 348
70041 732
70042 6
70043 4,968
70044 3
70045 3
70046 10
Zip Code Number
of Closings
70047 152
70048 2
70049 164
70050 213
70051 56
70052 43
70053 683
70054 2
70056 1,821
70057 111
70058 3,107
70059 5
70062 886
70063 6
70064 3
70065 3,645
70066 7
70067 409
70068 715
70069 9
70070 124
70071 45
70072 4,230
70073 6
70075 1,439
70076 13
70077 1
70078 18
70079 20
70080 16
Zip Code Number
of Closings
70081 2
70082 133
70083 763
70084 234
70085 1,491
70086 73
70087 302
70090 169
70091 99
70092 1,980
70093 2
70094 1,918
70095 2
70096 1
70101 14
70104 1
70105 1
70107 1
70109 1
70110 1
70112 71
70113 396
70114 1,266
70115 1,361
70116 723
70117 5,649
70118 2,299
70119 3,361
70120 1
70121 400
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
22
Zip Code Number
of Closings
70122 7,581
70123 514
70124 3,618
70125 1,613
70126 6,010
70127 3,845
70128 3,450
70129 1,894
70130 219
70131 1,405
70132 1
70150 1
70164 1
70170 1
70175 2
70177 7
70179 1
70189 1
70217 1
70219 1
70224 1
70230 1
70301 187
70302 2
70339 5
70340 19
70341 50
70342 5
70343 27
70344 597
Zip Code Number
of Closings
70345 91
70346 60
70352 1
70353 189
70354 52
70355 7
70356 171
70357 50
70358 222
70359 80
70360 132
70361 5
70362 1
70363 724
70364 129
70372 12
70373 16
70374 39
70377 283
70380 82
70381 2
70390 109
70391 4
70392 42
70393 7
70394 253
70395 34
70397 157
70401 169
70403 235
Zip Code Number
of Closings
70404 14
70420 114
70421 11
70422 286
70423 1
70424 1
70426 180
70427 706
70429 4
70430 1
70431 107
70433 296
70434 9
70435 260
70436 17
70437 141
70438 360
70440 1
70441 163
70442 5
70443 174
70444 188
70445 652
70446 43
70447 77
70448 490
70449 16
70450 61
70451 29
70452 409
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
23
Zip Code Number
of Closings
70453 9
70454 190
70455 12
70456 105
70457 1
70458 3,311
70459 10
70460 1,959
70461 2,731
70462 68
70463 15
70464 7
70465 35
70466 58
70467 3
70469 3
70470 5
70471 220
70478 1
70485 1
70501 25
70503 4
70506 12
70507 13
70508 8
70510 604
70511 1
70512 13
70514 127
70515 12
Zip Code Number
of Closings
70516 2
70517 46
70518 12
70519 3
70520 9
70521 1
70522 14
70523 20
70524 2
70525 21
70526 115
70528 305
70529 9
70531 11
70532 117
70533 654
70534 3
70535 32
70537 3
70538 460
70540 1
70542 51
70543 25
70544 199
70546 239
70548 107
70549 66
70550 2
70551 2
70552 9
Zip Code Number
of Closings
70554 10
70555 13
70556 12
70559 20
70560 674
70562 1
70563 27
70569 3
70570 97
70575 2
70576 2
70577 3
70578 64
70581 24
70582 44
70583 7
70584 5
70585 1
70586 18
70589 8
70591 171
70592 23
70601 2,913
70602 6
70605 1,649
70606 11
70607 1,985
70609 1
70610 1
70611 992
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
24
Zip Code Number
of Closings
70612 5
70614 1
70615 1,195
70616 7
70621 1
70630 119
70631 608
70632 186
70633 481
70634 467
70637 15
70638 2
70639 4
70640 36
70641 2
70643 117
70644 3
70645 279
70646 68
70647 594
70648 167
70650 13
70651 12
70652 70
70653 60
70654 12
70655 145
70656 11
70657 228
70658 27
Zip Code Number
of Closings
70659 15
70660 107
70661 239
70662 3
70663 1,309
70664 14
70665 579
70667 1
70668 381
70669 625
70699 1
70702 1
70706 1
70707 14
70711 1
70714 18
70716 17
70717 1
70718 2
70719 3
70721 4
70722 15
70723 18
70725 40
70726 7
70727 32
70728 1
70729 1
70730 1
70733 4
Zip Code Number
of Closings
70734 6
70736 7
70737 1
70739 34
70740 7
70744 2
70748 16
70749 1
70750 1
70753 1
70754 1
70757 9
70760 2
70761 6
70763 1
70764 18
70767 12
70769 11
70770 19
70772 4
70774 1
70775 7
70776 6
70777 5
70778 4
70780 9
70783 4
70785 1
70788 22
70789 10
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
25
Zip Code Number
of Closings
70791 2
70792 13
70802 1
70805 20
70806 28
70807 5
70808 9
70809 3
70810 1
70811 8
70812 7
70814 10
70815 16
70816 9
70817 5
70818 9
70819 1
70820 4
70856 2
70901 1
71022 1
71026 1
71027 1
71028 1
71119 1
71126 1
71295 1
71322 1
71353 1
71367 5
Zip Code Number
of Closings
71403 12
71419 13
71429 1
71433 3
71439 1
71446 3
71449 76
71458 14
71460 1
71461 1
71462 4
71463 1
71474 72
71486 2
71496 6
74058 1
74060 1
74071 1
75023 1
75038 1
75127 1
77027 1
77043 1
77045 1
77058 1
77087 1
78607 1
90363 1
125,065
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
26
APPENDIX D
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
27
APPENDIX E
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
28
GLOSSARY
Table 1 Terms:
Total Applications Received Represents the cumulative number of all applications entered in the
system. This number includes applications that are incomplete, test submissions and multiple
submissions.
Total Ineligible Represents the total number of all applications who do not meet the basic
eligibility requirements for the program.
Duplicate Application Represents the total number of all applications identified for being
a duplicate application.
No First Appointment Represents the total number of all applications who did not
complete an appointment by the December 15, 2007 deadline.
Ineligible-FEMA Assessment Represents the total number of all applications due to
FEMA assessment requirement.
Sold Home Ineligible/Not Interested Represents the total number of all applications who
did not meet the eligibility requirements of the Sold Home program.
Total Eligible Population Equals total applications received minus total ineligible. Represents
the population of applicants that are in an eligible program status. Dollar amount represent the
cumulative benefits calculated for all eligible applicants.
Zero Award Represents the total number of eligible applications under program
guidelines but with grant calculation of zero dollars.
Application Withdrawn Represents the total number of applications closed at the request
of the applicant.
Total Benefits Calculated (Eligible Only) Represents the total population and benefits
calculated for all eligible applicants that have positive calculations amounts and have not
withdrawn their applications.
Total Funding Disbursed Represents the cumulative number of applicants that have received
Funding from the Road Home program. The dollar amount represents the total funds disbursed to
date.
Option One Closings Applicants who have received funds under the Option 1 Benefit
Selection.
Option Two Closings Applicants who have received funds under the Option 2 Benefit
Selection.
Option Three Closings Applicants who have received funds under the Option 3 Benefit
Selection.
Sold Home Closings Represents the cumulative number of applicants with funds
disbursed where the applicant sold their home prior to August 29, 2007.
Elevation Only Closings Represents the cumulative number of Option 1 applicants that
received elevation funding only.
Total Closing with Elevation Dollars Represents the cumulative number of Option 1
applicants that received elevation funding. The dollar amount represents the total
elevation dollar elevation dollars disbursed under the program.
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
29
Eligible Applicants Without Funds Represents the total number of eligible applications that
have yet to receive an award.
Eligibility Documentation Requested Represents applicants who have not provided
necessary documentation to support their program eligibility.
Unable to Contact Represents the eligible applicants who are no longer responding to
program communications.
Active Applications Represents the current total workable inventory of the program.
Currently Transferred to Title Company
Initial Closing Transfer Represents the number of files currently transferred for initial
closing to closing agents.
Additional Disbursements Transfer Represents the number of files currently transferred
for an additional disbursement to the closing agent.
Pipeline Diagram Terms (Figures 1 and 2):
APPLICATIONS & APPOINTMENTS
Total Applications Received Represents the cumulative number of all applications entered in the
system. This number includes applications that are incomplete, test submissions and multiple
submissions.
Total Ineligible Represents the total number of all applications who do not meet the basic
eligibility requirements for the program.
Total Eligible Population Equals total applications received minus total ineligible. Represents
the population of applicants that are in an eligible program status. Dollar amount represent the
cumulative benefits calculated for all eligible applicants.
Road Home Advisory Services (RHAS) Appointments Held Represents the cumulative number
of all Road Home Advisory Services appointments held.
CALCULATIONS
Total Eligible Population Equals total applications received minus total ineligible. Represents
the population of applicants that are in an eligible program status. Dollar amount represent the
cumulative benefits calculated for all eligible applicants.
CLOSINGS BY OPTION SELECTION
Option One Closings Applicants who have received funds under the Option 1 Benefit
Selection.
Option Two Closings Applicants who have received funds under the Option 2 Benefit
Selection.
Option Three Closings Applicants who have received funds under the Option 3 Benefit
Selection.
Sold Home Closings Represents the cumulative number of applicants with funds
disbursed where the applicant sold their home prior to August 29, 2007.
Weekly Situation & Pipeline Report Week 171
October 2, 2009 – October 8, 2009
30
CLOSINGS
Currently Transferred to Title Company
Initial Closing Transfer Represents the number of files currently transferred for an
initial closing to closing agents.
Additional Disbursements Transfer Represents the number of files currently transferred
for an additional disbursement to the closing agent.
Total Funding Disbursed Represents the cumulative number of applicants that have received
Funding from the Road Home program. The dollar amount represents the total funds disbursed to
date.