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®
THE HOGEWEYK® Humanizing Care
®
The Hogeweyk® world wide known as Dementia Village
an integral care conceptfor people living with severe dementia
A normal life with dementia
Jannette SpieringSenior Advisor Be /
founder – The Hogeweyk® care concept
® ®
DEMENTIA
• It affects memory, thinking, orientation, comprehension, calculation, learning capacity, language, and judgement
• deterioration in emotional control, social behaviour, or motivation.
• Dementia is one of the major causes of disability and dependency among older people worldwide.
• There is often a lack of awareness and understanding of dementia, resulting in stigmatization
• The impact of dementia on carers, family and society at large can be physical, psychological, social and economic.
®
IMPACT
85 %
can cope in their own home with the support of day care, relatives and friends
can not cope in their own home and need professional support 24/7
15 %
®
DEMENTIA IN RELATION TO THE NURSING HOME
• A traditional nursing home organization confuses the resident with severe dementia on a daily basis
• Dementia causes Our behaviour and the environment can influence symptoms caused by dementia such as fear, depression, restlessness and aggression
• The resident with severe dementia needs situations he can overlook (small-scale)
• The resident with severe dementia needs support to live his life as usual ( do not take over)
• Living together with strangers can gain quality if those
strangers have the same lifestyle
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HOGEWEYK® CONCEPT
Social inclusion
& emancipation
®
From the old nursing home Hogewey
INNOVATION & CHANGE
To a neighbourhood The Hogeweyk®
®
The social-relational model replaces the medical model
INNOVATION & CHANGE
Focus on possibilities not on disabilities
®
De Hogeweyk®
How to rehumanize
PILLAR: ORGANIZATION
3
2
1 De - institutionalize
Transform
Normalize
Guiding principles
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De Hogeweyk®
PILLAR: ORGANIZATION
1 De - institutionalize
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De Hogeweyk®
PILLAR: ORGANIZATION
2 Transform
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3
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De Hogeweyk®
PILLAR: ORGANIZATION
3 Normalize
®
• Norms and values form the basis of your lifestyle
• Living according to your lifestyle validates you as a person
• Lifestyle is what you eat, what you read, what religion means to you or how you communicate with others
• Lifestyle is about YOU
• Dementia does not discriminate background or culture
• Therefore clients living in The Hogeweyk® are a reflection of all kinds of (elderly) people in Dutch society
Lifestyle
PILLAR: LIFESTYLE
®
4 DIFFERENT LIFESTYLES/ 4 WAITING LISTS
URBAN
• Open• Outgoing• Talkative• Folk music• Beer• Family and friends
COSMOPOLITAN• Art• Culture• Nature• Wine• World kitchen • World focus
FORMAL
• Correct manners• Etiquette• Classical music • High tea • Wine
TRADITIONAL• Traditions • Handicraft • Potatoes • Household work • Family • Local news focus • Introvert
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PILLAR: LIFESTYLE
®
PILLAR: LIFESTYLE
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PILLAR: LIFESTYLE
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PILLAR: LIFESTYLE
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Favourablesurrounding
PILLAR: FAVOURABLE SURROUNDING
Living in The Hogeweyk® where confusion is minimized.
• A house with a normal front door, a living room and a kitchen
• A house with your own bedroom
• A house that is furnished in the style of your own home
• A house where the household is done according to your own ideas: cleaning the house, washing and ironing the clothes, preparing the meals
• A house with a daily routine according to your own ideas
• A small group: 6-7 in each house
• Outdoor space: streets and gardens to walk in and to be outside
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PILLAR: FAVOURABLE SURROUNDING
®
PILLAR: FAVOURABLE SURROUNDING
®
PILLAR: FAVOURABLE SURROUNDING
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PILLAR: FAVOURABLE SURROUNDING
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PILLAR: FAVOURABLE SURROUNDING
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• At home: meaningful activities, everyday things, normal life
• Outside the home: participation in social life
Life’s pleasures
&
meaning of life
PILLAR: LIFE’S PLEASURES & MEANING OF LIFE
®
PILLAR: LIFE’S PLEASURES & MEANING OF LIFE
Event office / Het Uitbureau
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PILLAR: LIFE’S PLEASURES & MEANING OF LIFE
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PILLAR: LIFE’S PLEASURES & MEANING OF LIFE
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PILLAR: LIFE’S PLEASURES & MEANING OF LIFE
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PILLAR: LIFE’S PLEASURES & MEANING OF LIFE
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• Experiencing health and the quality of life are leading
• Medics/ therapists to support quality of life
• Balance in life: wellbeing, living and health
• A social-relational model instead of a medical model
• Quality of life is our goal, as long as the extensive program in search for the cure of dementia is going on
Health
PILLAR: HEALTH
Preserving and improving quality of lifePrimary objective of the Hogeweyk® concept
Qu
alit
yo
f lif
e (
Qo
L)
Time
PILLAR: HEALTH
®
• Employees and volunteers know the vision and apply it in their work. They work independently on basis of the vision.
• Volunteers are fully fledged and equivalent colleagues.
• A volunteer always works under the direction or the indirect supervision of an employee.
Employees & volunteers
PILLAR: EMPLOYEES & VOLUNTEERS
®
The team in the house is responsible for:
• Daily care
• A recognizable, nice and healthy meal
• A cosy and pleasant atmosphere
• Day-to-day shopping
• Cleaning, Washing & ironing
• Budget monitoring
• Etc..
PILLAR: EMPLOYEES & VOLUNTEERS
®
Daily support for the team in the house when needed:
• a nurse practitioner (level 5)
• a geriatric/GP
• a psychologist
• a physiotherapist
• a social coach (level 5)
• an occupational therapist
All are employed by The Hogeweyk®
PILLAR: EMPLOYEES & VOLUNTEERS
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Volunteers
PILLAR: EMPLOYEES & VOLUNTEERS
5 profiles
140 volunteers
Coordinator (employee)
Win-winSocial involvement, vibrant and active
life
Work:
• Event office
• Clubs (assisting club leader)
• At home (cooking, laundry, cleaning, nice day, etc.)
• Maintenance, gardening
• Bus driver
®
Some results of humanizing nursing home care:
1. Positive effects on residents: Better cognitive and functional capacity
Dignity and pride
Improved social involvement
Reduced use/absence of restraints
Better physical and mental health condition
2. Positive effects on employees: More autonomy
Less stress
Reduced physical strain
3. Positive effects on output: No care home stigma, but a sense of normal life.
Less anti-psychotics
Almost no bedridden residents
4. Decrease in aggression through an increase in: Freedom and space to walk around
Fresh air
Exercise
Really knowing who you are enables individual support
5. High satisfaction score among residents and family
De Hogeweyk®OUTCOME
® ®
IMPACT
®
De Hogeweyk®IMPACT The Hogeweyk® care concept
®
‘Traditional’
NEW DEVELOPMENTS
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‘The Hogeweyk®’
NEW DEVELOPMENTS
®
PILLAR: SOCIAL INCLUSION AND EMANCIPATION
Social inclusion
& emancipation
®
Nearby future & our next challenge
®
??????
®
De Hogeweyk®
• Individual
• Household or apartment
• Neighborhood & amenities
• Infrastructure/organisation
DESIGN PERSPECTIVES
®
APPENDIX 4. TEAM BE
LOST IN CONTROL & TRAPPED IN STRUCTURES
PURPOSE
HOW IT SHOULD BE THE CONSTRAINT OFTEN THE REALITY
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De Hogeweyk®
Shoot the bears!!
• Institutionalised nurses, therapists, social workers
• Institutionalised organisation
• Family members have learned to think in medical and care terms
• Inspection and Health Care Officials think institutionally
• Finances
• Traditional nursing home architecture
Explore the boundaries, discuss the intention of the law, find the human scale
LOST IN CONTROL & TRAPPED IN STRUCTURES
®
APPENDIX 4. TEAM BE
CONTACT
Jannette [email protected]
The Hogeweyk®Heemraadweg 11382 GV WeespThe Netherlands
i: www.bethecareconcept.comi: www.vivium.nle: [email protected]: [email protected] t: +31 294 210 500
®
APPENDIX 4. TEAM BE
DISCLAIMER
Use of the information of this presentation is subject to the following conditions and restrictions. All data shown, including text, photographs, graphics, illustrations are the property of or licensed by Vivium/ Be and are protected by copyright, trademark law and/or another from intellectual property law. These property rights or intellectual property rights are in no way transferable. Nothing may be reproduced, stored in a retrieval system or transmitted in any form or means, electronic, mechanical, photocopying, recording or otherwise. This is possible only with the prior written consent of Vivium.
Vivium 2020
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