The Hong Kong Institute of Facility Management | T: (852) 2537 0456 | F: (852) 2537 4426 | Email address: efma2013@hkifm.org.hk Website for EFMA2013 : www.hkifm.org.hk/efma2013.html

The HKIFM Excellence in FM Award (EFMA) 2013

Introduction With a view to promoting the facility management profession and recognizing the excellence in performance of delivering quality service to local and overseas facilities, HKIFM is proud to present awards to facility management service providers of specialized sectors in accordance with various assessment factors, including technology, green initiatives, carbon reduction, universal access, occupational health & safety and teambuilding.

Objective To recognize the outstanding performance and excellent contribution of organizations in delivering an exemplary record of Facility Management, the EXCELLENCE IN FACILITY MANAGEMENT AWARD (EFMA) 2013 will be presented to individual winners of the respective categories.

Key Assessment Factor 1. Demonstrating exemplary records of specific recognized performance in different sectors of facility management to generate cost effective

quality service; 2. Applying facility management technologies such as BIM, CMMS, ISO9001, ISO14001 and OSHAS 18001; 3. Implementing happy workplace culture with strong leadership for teambuilding; 4. Developing green initiatives and carbon less facility management practices; 5. Fostering clear directions for occupational health & safety ; and 6. Adopting the barrier free access approach in service provision.

Award Category 1. Excellence in Facility Management Award (Corporate Real Estate) 2. Excellence in Facility Management Award (Hotel & Resort) 3. Excellence in Facility Management Award (Industrial) 4. Excellence in Facility Management Award (Institution & GPA) 5. Excellence in Facility Management Award (Office Building) 6. Excellence in Facility Management Award (Private Residential) 7. Excellence in Facility Management Award (Public Rental Housing) 8. Excellence in Facility Management Award (Subsidized Purchase Housing) 9. Excellence in Facility Management Award (Retail) 10. Excellence in Facility Management Award (Asia Pacific)

Application/Nomination Deadline 16 May 2013 (Thursday)

Document Submission Deadline 17 June 2013 (Monday)

Announcement of Result Annual Dinner of HKIFM to be held on 31 October 2013 (Thursday)

Administration Fee (non-refundable) HK$2,500 for each application/nomination

Panel of Judges* (in alphabetical order) Mr Johnny CK AU, JP Mr Kenneth JK CHAN Dr Eric KS CHAN Mr Stephen WK CHUNG Dr FUNG Hong, JP Dr Daniel CW HO Mr Nelson SL HO Ir Dr Raymond HO, SBS, SBStJ, JP Mr MC IP Dr TM KWONG Mr Alex K LAM Prof Patrick SS LAU, SBS, JP Mr Albert KW LEE, JP Mr Philip LO Mr PAU Shiu Hung, SBS Ir Alfred WH SIT, JP Mr Frankie HF SO Prof Francis KW WONG Ms WONG Lai Chun, BBS Mr XU Jian Hua *subject to change without prior notice

Remarks 1. Application/nomination documents and materials shall be submitted to HKIFM office. Late submission will not be considered. 2. Site visits may be conducted to properties shortlisted by the Panel of Judges. The applicants/nominees shall arrange the visits, if requested. 3. Video submission may be requested for EFMA (Asia Pacific) entries, to be shortlisted by the Panel of Judges. 4. The Grand Award Winners will have to attend a sharing session to be held in 2014 for experience sharing.

The Hong Kong Institute of Facility Management | T: (852) 2537 0456 | F: (852) 2537 4426 | Email address: efma2013@hkifm.org.hk Website for EFMA2013 : www.hkifm.org.hk/efma2013.html

The HKIFM Excellence in FM Award (EFMA) 2013

Supporting Organisations (in alphabetical order)

Excellence in FM Award 2013 Application/Nomination Guidelines

Organized by:

The Hong Kong Institute of Facility Management

The HKIFM

Excellence in FM Award 2013 – Application/Nomination Guidelines

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Introduction With a view to promoting the facility management profession and recognizing the excellence in performance of delivering quality service to local and overseas facilities, The Hong Kong Institute of

Facility Management (HKIFM) is proud to present awards to facility management service providers of

specialized sectors in accordance with various assessment factors, including technology, green initiatives, carbon reduction, universal access, occupational safety & health and teambuilding.

Objective To recognize the outstanding performance and excellent contribution of organizations in delivering an

exemplary record of facility management, the EXCELLENCE IN FACILITY MANAGEMENT AWARD (EFMA) 2013 will be presented to individual winners of the respective categories. Award Category 1. Excellence in Facility Management Award (Corporate Real Estate) 2. Excellence in Facility Management Award (Hotel & Resort) 3. Excellence in Facility Management Award (Industrial) 4. Excellence in Facility Management Award (Institution & GPA) 5. Excellence in Facility Management Award (Office Building) 6. Excellence in Facility Management Award (Residential - Private Housing) 7. Excellence in Facility Management Award (Residential - Public Housing (Rental)) 8. Excellence in Facility Management Award (Residential - Public Housing (Subsidised Purchase)) 9. Excellence in Facility Management Award (Retail) 10. Excellence in Facility Management Award (Asia Pacific) Application/Nomination Deadline 16 May 2013 (Thursday)

Document Submission Deadline 17 June 2013 (Monday)

Announcement of Result Annual Dinner to be held on 31 October 2013 (Thursday)

Administration Fee (non-refundable) HK$2,500 for each application/nomination

Panel of Judges (in alphabetical order) 1. Mr AU Choi-kai Johnny, JP (Director of Buildings, Buildings Department, HKSAR Government)

2. Mr CHAN Jor-kin Kenneth 3. Dr CHAN Kui-sing Eric 4. Mr CHUNG Wai-kit Stephen 5. Dr FUNG Hong, JP 6. Dr HO Chi-wing Daniel 7. Mr HO Nelson 8. Ir Dr HO Raymond, SBS, SBStJ, JP 9. Mr IP Man-ching 10. Dr KWONG TM 11. Mr LAM K Alex 12. Prof LAU Sau Shing, SBS, JP 13. Mr LO Philip 14. Ir SIT Wing-hang Alfred, JP 15. Mr SO Hung-fai Frankie 16. Prof WONG KW Francis

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17. Ms WONG Lai-chun, BBS *subject to change without prior notice

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Award Criteria

Facility Management (FM) Core Competency Facility management (FM) performance is to assess how well people, work process and physical assets are integrated to serve the strategic objectives of an organization. For the sake of like-with-like comparison, the total FM performance is measured by the following areas of core

competency: 1. Real estate portfolio management 2. Maintenance and operation management

3. Space planning and design management 4. Project and contract management

5. Environmental management

6. Health safety and physical security management 7. Human resources management 8. I.T. management

9. Law on local real estate

10. Financial management 11. Logistic management

Please visit http://www.hkifm.org.hk for details. The on-site management teams must be able to demonstrate that they can meet requirements of not less than SEVEN (7) core competence areas. Submission Format & Assessment Criteria

A total of TWO (2) hard copies and TWO (2) digital copies (i.e. DVDs, VCDs, CD-ROMs, etc.) for document submission are required. Entrants are requested to comply with the submission format and

guidelines of EFMA 2013. All application forms and submissions should be type written in either

English or Chinese. Participants should provide not more than 30 pages of A4 text to support their applications. The

Panel of Judges will base on the following award criteria and weighting for assessment:

Criteria Weighting 1. Organization Structure / Governance 30% 2. Leadership / Teambuilding / Happy Workforce 30% 3. Management System / Technology 20% 4. Exemplary Record / Performance / Achievement 30% 5. Green Initiatives / Carbon Reduction / 40%

Occupational Safety and Health / Barrier Free

Total: 150%

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Support materials (such as photos, charts and diagrams) should be provided in the Appendix section. The submission should be presented in a lucid and presentable manner in the following format:

1. Cover Page Name, address, contact person(s) of organization and date of application

2. Content Page 3. Executive Summary 4. Organization Structure / Governance

An overview of your organization structure, including: Organization history Organization mission and vision Organization objectives and values Organization chart Average number of employees for the period from June 2012 to May 2013 Number of professional staff (with details) Primary services / products delivered to clients / customers Key client / customer groups The workforce profile of the organization (such as educational levels and number of

employees by level) Primary facilities managed by the organization Contribution to FM profession

5. Leadership / Teambuilding / Happy Workforce Leadership is defined as what drives the organization and causes all other activities to

happen. It is important for the applicant to demonstrate how the organization is competent in planning and management skills. The applicant should also show how the organization deploys its strategy and assures that its strategic direction is in line with the organization’s

primary objectives. The following examples provide some guidelines for this section: How would the managers and supervisors motivate different levels of the team members to

work for the long-term FM directions of the organization? How would the leaders of the organization communicate the mission and vision to employees

of all levels? How would the leaders assess organization performance and increase the productivity of the

organization as a whole? How would actions undertaken by leaders to demonstrate their abilities in leadership skills? How would the happy workforce culture contribute to the success of the organization?

6. Management System / Technology Process management is an essential element in business management, which indicates how the organization works and how it uses people and other resources to deliver its products and

services in order to achieve the organization’s goals and objectives.

The organization should work in accordance with the certified management system(s). The applicant is required to demonstrate how the whole work processes are identified,

documented and examined. The utilization of various tools and techniques for process improvement and dispute resolution

should be shown.

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7. Exemplary Record / Performance / Achievement To provide proven work record indicating the strength in facility management in the following core competence areas with at least four (4) specialties from Section A and at least three (3) from

Section B.

Section A

Real estate portfolio management Maintenance and operation management Space planning and design management

Project and contract management Environmental management

Health, safety and physical security management

Section B Human resources management I.T. management

Law on local real estate

Financial management Logistic management

8. Green Initiatives / Carbon Reduction / Occupational Health and Safety / Barrier Free How would the organization adopt management initiatives to assure green direction for FM

practice? What is the carbon reduction drive of the organization? How the dynamics in terms of key programs to steer carbon less FM momentum?

What is the occupational health & safety program of the organization? How would the organization ensure compliance with the universal access approach of the

facility?

Rules Governing Applications:

1. Participants within the territorial limits of the Hong Kong Special Administrative Region and Asia

Pacific Region are welcome to enter into this contest.

2. The nominated facility should be in operation. The performance of on-site management team

will be assessed covering the period from June 2012 to May 2013.

3. The HKIFM reserves the right to supplement information contained in the Application/Nomination

Guidelines. For any discrepancies of any published information including any previous advertisements, the information contained in the Application/Nomination Guidelines (in English version) shall prevail.

4. In the event of conflict of interests between a judge / judges and an applicant/nominee, the said

judge/judges will excuse himself/herself/themselves from the judging process of the respective

category. 5. All decisions made by the HKIFM and the Panel of Judges are final and binding.

 

 

 

 

 

 

 

 

 

 

卓越設施管理獎 2013 

申請  /  提名    指引 

 

主辦機構： 

 

 

 

香港設施管理學會 

香港設施管理學會 卓越設施管理獎 2013 – 申請 / 提名表格

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 前言 

為推廣設施管理專業，表揚本港及海外機構在設施管理方面有突出表現的企業及設施管理

隊伍，香港設施管理學會特設獎項頒發予有卓越表現之設施管理的企業和團隊。獎項評審

標準依據多項因素而釐定，其中包括科技應用、綠色倡議、減碳排放、無障礙通道、職業

安全健康及團隊精神等。 

 

目的 

舉辦是次「卓越設施管理獎  2013」之目的，是為了表揚在設施管理方面有傑出表現的企業

及團隊。 

 

獎項類別 1. 卓越設施管理獎 (企業房地產)

2. 卓越設施管理獎  (酒店及渡假村)

3. 卓越設施管理獎  (工業樓宇)   

4. 卓越設施管理獎  (公共項目及政府產業)   

5. 卓越設施管理獎  (寫字樓)  

6. 卓越設施管理獎 (私營住宅)

7. 卓越設施管理獎 (公營租住房屋)

8. 卓越設施管理獎 (資助購置房屋)

9. 卓越設施管理獎  (商場) 

10. 卓越設施管理獎  (亞太區) 

 

申請/提名截止日期 2013 年 5 月 16 日  (星期四) 

 

文件遞交截止日期 2013 年 6 月 17 日  (星期一)  

得奬名單公佈 2013 年 10 月 31 日(星期四)舉行之周年晚宴  

行政費用(不予退還) 每項申請/提名為 HK$2,500  

評審委員會(以英文姓名先後排序) 

1. 區載佳先生 太平紳士

2. 陳佐堅先生 

3. 陳巨星博士 

4. 鍾維傑先生 

5. 馮康醫生  太平紳士 

6. 何志榮博士 

7. 何少亮先生 

8. 何鍾泰博士工程師   

9. 葉文清先生 

10. 鄺子文博士 

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11. 林國楨先生 

12. 劉秀成教授  銀紫荊星章  太平紳士 

13. 李國榮先生  太平紳士 

14. 老洪立先生 

15. 鮑紹雄先生  銀紫荊星章 

16. 薛永恆工程師  太平紳士   

17. 蘇鴻輝先生 

18. 黃君華教授 19. 王麗珍小姐 20. 許建華先生 *如有更改，恕不另行通告。 

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頒授獎項標準  

設施管理核心能力範圍 

設施管理是機構將其人力、運作及資產整合，以達致預期策略性目標的過程。為確保在相

同層面能作出比較，整體設施管理表現會根據下列核心能力範圍作基準： 

1. 房地產組合管理 

2. 維修及營運管理 

3. 空間規劃及設計管理 

4. 項目及合約管理 

5. 環境管理 

6. 健康、安全及保安管理 

7. 人力資源管理 

8. 資訊科技管理 

9. 本地房地產法例 

10. 財務管理 

11. 物流管理 

 

詳情請瀏覽網頁  http://www.hkifm.org.hk。駐場管理人員須具備不少於上列 7 項核心能力範

圍。 

 

遞交格式與評審準則 

參賽機構須遞交兩套書面文件連同兩份數碼副本(例如：DVDs, VCDs, CD‐ROMs 等)。參賽機

構須遵守遞交格式和依據「卓越設施管理獎 2013」指引所載條文。所有申請表格及遞交文

件必須以英文或中文打印方式填寫。 

 

參賽機構須提供不多於 30 頁 A4 文本，以作參賽之用。評審委員會將基於下列評審準則和

比重評分：   

     準則            比重 

1.  公司架構/管理形式    30%

2.  領導才能/團隊精神/愉快員工文化        30%

3.  管理系統/科技                            20%

4.  出色業績/工作表現/成就  30%

5.  綠色倡議/減碳排放/職業安全及健康/無障礙設施  40% 

    總計:

 

150% 

 

 

 

 

 

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附加資料(如照片、數據表及圖表等)須以附件形式遞交。文本應以下列規範格式呈交：   

 

1. 封面 

參賽機構名稱、地址、聯絡人和遞交日期 

2. 目錄 

3. 摘要 

4. 公司架構/管治 

公司架構簡介包括： 

機構歷史背景

機構使命及願景

機構目標及核心價值

機構組織架構

由 2012 年 6 月至 2013 年 5 月評審期內平均員工人數 

專業僱員人數  (請提供詳情) 

主要服務/產品 

主要服務對象 

員工資料  (如教育水平及各職級員工人數) 

機構主要管理設施 

對設施管理專業之貢獻 

5. 領導才能/團隊精神/愉快員工文化 

領導才能是帶動機構進步之重要元素。因此參賽機構須展示其策劃與管理之能力。參賽

機構亦須描述怎樣制定業務策略及確保政策方向與其主要目標相符合。例子如下： 

公司領導層怎樣激發不同職系員工為機構設施管理長遠目標而效力？ 

公司領導層怎樣傳遞機構使命和願景予各階層員工？ 

公司領導層怎樣評估機構工作表現及提高總生產力？ 

公司領導層如何展示其領導才能？ 

愉快員工文化對機構業務成果有何貢獻？ 

6. 管理系統/科技 

流程管理是業務管理中重要一環。流程管理顯示機構如何作業；怎樣調配人手和其他資

源，以提供產品及服務，最終達致機構目標。 

參賽機構必須依照已認証之管理體系運作。

參賽機構須展示如何識別，記錄和驗訖整個作業流程。

參賽機構須展示如何利用各種工具和技術改良流程和消除分歧。。

 

 

 

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7. 出色業績/工作表現/成就 

為證明參賽機構具備設施管理實力，有關機構請列明其具有下列核心能力範圍。其中最

少四項須來自甲部，另最少三項須來自乙部。 

甲部 

房地產組合管理   

維修及營運管理   

空間規劃及設計管理   

項目及合約管理   

環境管理 

健康、安全及保安管理   

乙部 

人力資源管理   

資訊科技管理   

本地房地產法例   

財務管理   

物流管理 

8.      綠色倡議/減碳排放/職業安全及健康/無障礙設施 

參賽機構採取什麼管理措施以確保設施管理範疇中綠色目標得以實現？ 

參賽機構在減碳排放方面有何措施？ 

參賽機構怎樣運用主要設施管理程序作為動力，有效地減少碳排放？ 

參賽機構之職業安全及健康計劃是什麼？ 

參賽機構如何為所管轄設施建立無障礙環境？ 

 

有關申請參賽規則 

1. 香港特別行政區內及亞洲太平洋地區的設施管理機構/團隊，均歡迎申請/提名參加「卓

越設施管理獎 2013」。 

2. 獲提名參賽之設施項目必須在營運中。評審期由 2012 年 6 月至 2013 年 5 月止。 

3. 香港設施管理學會保留對「申請/提名指引」作為資料補充之權利。如在其他信息或廣

告中出現有任何差異，將以「申請/提名指引」英文版本為準。 

4. 假若某評審委員與參賽機構有任何利益衝突，該評審委員將獲免有關組別之評審義務與

職責。 

5. 香港設施管理學會及評審委員會在「卓越設施管理獎 2013」所作出之評審結果為最終

及須遵從之決定。 

 

 

 

 

  (以上文稿及資料，當以英文版本為準)

請申請參加「卓越設施管理獎 2013」之機構注意：

1) 一切中文譯本文稿及資料，當以英文版為準；及

2) 中文譯本只作參考之用。