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The hFL GLobaL Leadership deveLopmenT neTwork
aCCeLeraTed Leadership deveLopmenT – everYwhere
shared ethos
Dandel
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Shared EthosHow do we decide who to trust our clients with on the other side of the planet?
The answer is shared ethos; the fundamental and distinctive character of a partner organisation, typically expressed in attitudes, habits, values, and beliefs.
Visit our global partners’ websites and you will find all of us espousing the same critical success factors and values, in very similar style (regardless of language). So what do we all believe in?
• We all believe in every leadership development initiative being aligned directly to strategic business outcomes. We call this alignment.
• We all believe in using the most up-to-date tools and processes to drive the most effective and professional development outcomes. This means we must continually improve our tools, processes, and thinking, in order not just to match best practice, but invent next practice. We call this innovation.
• We all believe that the more self-aware leaders are, the more they commit to and succeed, in development initiatives. We all achieve this via respectful but robust assessment. We call this illumination.
• We all believe in co-creating solutions with our clients that are a precise, effective and unique fit for that organisation, and we all know from experience that each organisation we work with is different. We call this customisation.
• We all believe that we cannot be commercially successful unless we are delivering commercial success to our clients. We call this partnering.
• We all believe in operating ethically and honestly with every leader and every client we work with. This requires working with properly qualified consultants, demonstrating a high duty of care to every participant in any of our development initiatives, and creating a safe environment in which to explore and learn. We call this respect.
• We all believe we can trust those who have built highly respected practices around the world over the past 20 years. This takes passion, commitment, and experience. We call this trust.
The Power of NetworkHFL is not a global company, but we have global reach.
HFL doesn’t have to rely only on its own team to generate innovative ideas and initiatives; we leverage off eight such teams around the world.
HFL doesn’t have to rely on one experienced, highly motivated, entrepreneurial leadership team for planning success of our practice today and tomorrow; we leverage the passion and commitment of seven other such practices around the planet.
Welcome to HFL’s Global Leadership development network, which boasts a team of nearly 500 people, servicing 60 national markets across the globe.
What binds us together is a common ethos about the importance of delivering effective, business-aligned leadership development initiatives to the highest professional and ethical standards for more than 1,000 clients.
We help our clients export great initiatives to their people and offices around the world effortlessly, cost effectively, and with total professionalism.
Use the power of our network today.
alistair Gordon Chairman harbour Future Leaders
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Accelerated Leadership DevelopmentThe first criteria for the eight leadership development practices forming this network of co-operation was, as described on the previous page, shared ethos. We all think and operate in the same style, to the same standards, with the same ambition; providing excellent outcomes for our clients, participants, and organisations alike.
The second criteria was each leadership practice is able to provide a similar suite of services that make up an accelerated leadership development initiative. These are:
strategic leadership alignment Helping organisations understand the difference leadership makes to executing short and long term strategy. Building customised leadership frameworks that are meaningful and relevant to each organisation.
Comprehensive assessment services From simple psychometric reports to three day assessment and development centres, helping organisations benchmark best practice, current bench strength, and clarify bench potential.
Leadership development program design Utilising the latest techniques to get cut through behaviour change. Developing blended leadership initiatives to deliver measured outcomes in leadership groups from the front line to the C-suite.
Leadership development program delivery Utilising highly qualified, experienced consultants, helping our clients deliver workshops, action learning sets, coaching, mentoring, e-learning, and learning forums.
How do we deliver? Each partner organisation is independently owned, and operates independently. In order to better service our clients, we come together to collaborate and partner on global initiatives when required. Usually, a single partner takes the “project lead” and handles all transactions on behalf of the client; while our project teams handle the global logistics involved in such initiatives. A single design may be developed in Australia, for example, and then rolled out consistently (or with relevant local modifications) throughout the world.
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HFL’s Global Leadership Development NetworkComprising eight specialised leadership development practices around the world, HFL’s global network has significant experience, local knowledge, flexibility, global reach, and focusses on professional best and next practice in effective, business-aligned leadership development initiatives. So we’ve been busy.
188 full time staff
279 qualified associates
467 experienced
people ready to deliver
60 countries covered
108 years in business
Over 4,000 years of leadership development experience
More than
10,000 assessments completed each year
More than
7,000 leaders on programs every year
More than
6,000 coaching sessions
delivered every year
asia Serviced by Harbour Future Leaders HQ in Singapore
australasia Serviced by Harbour Future Leaders HQ in Sydney, Australia
Central africa Serviced by Career Connections HQ in Nairobi, Kenya
Central america Serviced by Transiciones HQ in Panama City, Panama
europe Serviced by ASK Europe HQ in London, UK
middle east Serviced by Restrata Development Regional HQ in Dubai, UAE
north africa Serviced by Restrata Development Regional HQ in Tripoli, Libya
north america Serviced by MDA Leadership Consulting HQ in Minneapolis, USA
south america Serviced by DA Consulting HQ in São Paulo, Brazil
InnovatIon
Tudor R
ose ~ Lo
ndon
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ASK Europephilosophy We deliver interventions that work across countries and cultures to help world-class organisations accelerate their business success. Crucially, we deliver outputs that align real, positive, and sustained behavioural changes with critical people and process changes and interventions which support our client organisations’ visions, strategies and operations.
offices Uk: Cranfield, nr London
Year established 1994 • ownership model Private
area of operation Uk and europe: France, Italy, Germany, Austria, Switzerland, Spain, Holland, Belgium, Sweden, Norway, Denmark, Poland and Portugal.
Level of operations Executive • Middle manager • Front line leaders
areas of expertise Culture and alignment • Executive assessment • Leadership assessment Leadership development • Executive coaching • Action learning projects
Client profile ASK works with large multi-national organisations headquartered in Europe who require OD and leadership development solutions delivered globally.
major clients Allianz, Bentley Motor Cars Ltd, Elsevier, GSK, Infineum, Invesco, NXP, PWC, Mace, Saint Gobain, Serco and Telefonica.
staffing arrangements Full time staff: 18 staff associates: Network of 80 contracted associates across Europe
affiliations Member of the European Mentoring and Coaching Council.
Leadership team
Robert Terry,
Chairman
Chris Rogers,
Managing Consultant
Elaine Wilson,
Managing Consultant
Naysan Firoozmand,
Managing Consultant
Helen Terry,
Operations Director
Contact www.askeurope.com Telephone: +44 (0)1234 757575 email: [email protected]
Time zone London office: GMT
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Career Connectionsphilosophy We are an integrated talent consultancy firm focussed on delivering world-class, best practice search, assessment, executive coaching and leadership development interventions for the multi-national and large regional organisations that have operations in Africa.
offices kenya: Nairobi
Year established 1997 • ownership model Private
area of operation english speaking africa (outside of south africa): Kenya, Uganda, Tanzania, Rwanda, Ethiopia, Nigeria, Ghana, Cameroon, Zambia and Zimbabwe.
Level of operations Executive • Middle manager • Front line leaders
areas of expertise Leadership assessment • Executive search • Success profiling • Executive assessment Leadership development • Executive coaching • 360 Feedback and engagement surveys Executive coach training
Client profile Career Connections has a client profile who are 87% global multi-national. We offer our clients end-to-end talent solutions from attracting senior leadership, assessing talent, and providing developmental processes such as Development Centres and 360 Feedback.
major clients Barclays Bank, General Electric Africa, Diageo (East African Breweries), GlaxoSmithKline, Lafarge, Nielsen, Coca Cola Africa, Standard Chartered Bank, Heineken, Orange, Kenya Airways and Kenya Commercial Bank.
staffing arrangements Full time staff: 15 staff in Nairobi associates: Network of 43 accredited coaches, 6 assessors who work on pan African assignments.
affiliations regional representatives and partners for: A&DC International Network, Hogan Assessment Systems, Academy of Executive Coaching, Chartered Institute of Personnel and Development (CIPD) and Leadership Versatility Index.
Leadership team
Madeleine Dunford,
Managing Director
Zia Manji,
Director
Doreen Kedemi Muchai,
Partner - Assessment and Development Services
Magdaline Mushira,
Lead Consultant - Search Services
Contact www.careerconnectionsltd.com Telephone: +254 20 3752400/1 email: [email protected]
Time zone nairobi office: GMT + 3
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Illu
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atI
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Tropical Orchid ~ Kenya
Customisation
Tecoma Chrysostricha ~ São Paulo
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D&A Consultingphilosophy D & A Consulting is one of the leading competency-based assessment companies in the Brazilian market.
Our mission is to offer companies the opportunity to improve and develop their teams and organisational performance through an objective and professional approach. We build customised assessment solutions in partnership with HR, taking into consideration cultural and organisational differences. We have a network of partner consultants experienced in several behavioural training areas that are activated for specific demands.
offices brazil: São Paulo
argentina: Buenos Aires
Year established 2004 • ownership model Private
area of operation south america: Brazil, Argentina and Uruguay
Level of operations Executive • Middle manager • Front line leaders
areas of expertise Success planning • Executive assessment Leadership assessment Psychometrics Leadership development • Executive coaching Action learning projects
Client profile D&A works with organisations of all sizes and industries. Most of our clients are large, multi-national brands, operating globally, with specific development needs within Brazil or Argentina.
Leadership team
Barbara Toth, Principal Consultant and Managing Director (Owner Brazil and Argentina)
Flavia Takayama,
Principal Consultant and Operation Manager (Brazil)
Vanessa Parreira,
Consultant and Sr. Coordinator of AC/DC and Consultancy (Brazil)
Laura Ganas,
Consultant and Director (Argentina)
Counsellors: Hughes Cavelan and Marcio Batoni
Contact www.daconsulting.com.br Telephone: +55 11 38423510 email: [email protected]
Time zone são paulo office: GMT + 3 buenos aires office: GMT + 3
major clients Allianz, Atlas Schindler, Avon, C&A, Ferrero, HSBC, Leroy Merlin, Merck, Moët Hennessy, Nespresso, Novo Nordisk, Philips, Pirelli, PWC, Renault, Toyota, Umicore, Voth Hidro and Walmart.
staffing arrangements Full time staff: 15 staff in two offices associates: Network of 20 accredited coaches, assessors and facilitators across Brazil and Argentina (most of them speak only Portuguese, 5 or 6 are bilingual).
affiliations Saville Consulting, Psytech International Network, A&DC International Network and SHL.
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Restrata Developmentphilosophy Restrata Development is the Human Capital Development arm of Restrata, an Olive Group subsidiary. We offer international best practice in assessment, development, and Human Capital solutions tailored to mirror our clients’ requirements. We are accustomed to working with frequently changing demands and have a proven track record of mobilising scalable programmes for 20 – 2,700 delegates within challenging time frames.
Our global team brings a wealth of multi-lingual expertise and experience which is combined with a strong understanding of local culture. We aim to exceed our clients’ expectations and consistently deliver flexible solutions with effective and measurable results.
offices africa • Nigeria (Lagos) • Libya (Tripoli)
americas • North America (Washington DC, Houston)
asia • Afghanistan (Kabul) • India (Delhi) • Japan (Tokyo)
europe • UK (London)
middle east • Bahrain (Manama) • Iraq (Baghdad, Basra, Erbil) KSA (Riyadh, Al Khobar) • Kuwait (Kuwait City) • Qatar (Doha) UAE (Abu Dhabi, Dubai)
area of operation Global
Year established 2001 • ownership model Private
Level of operations Executive • Middle manager • Front line leaders
areas of expertise Culture and alignment • Success profiling • Executive assessment Leadership assessment • Leadership development Executive coaching • Action learning projects
Client profile Our client base continues to grow across Government, Semi-Government and private sector organisations of various sizes.
Leadership team
Chris St. George
Co-Chairman and Co-Founder
David St. George
Co-Chairman and Co-Founder
Contact http://restrata.com/ Telephone: +971 (0)4 375 1638 Fax: +971 (0)4 368 8166 email: [email protected]
Time zone dubai office: GMT + 4
major clients DP World Limited, BP, Shell, WorleyParsons, American Science & Engineering, DHL, GE, Mott MacDonald, Mövenpick, Halliburton Energy Services, Weatherford International Limited, WorleyParsons, Government of Abu Dhabi General Secretariat Centre of Excellence, Abu Dhabi Investment Authority, Abu Dhabi Police, City of London Police, HM Revenue and Customs - UK, Ministry of Interior – KSA, Royal Oman Police, Ministry of Interior – UAE and Metropolitan Police Service – UK .
staffing arrangements Full time staff: 114 across 19 regional offices associates: 60 across 19 regional offices
Full time staff and associate numbers are larger for the Group.
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Partnering
Pomegranate Blossom ~ Tripoli
Tribulus Omanense ~ Dubai
Respect
Peristeria Orchid ~ Panama
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Transiciones, S.Aphilosophy Transiciones is a consultancy firm bringing together the best professionals in their field, offering comprehensive solutions for efficient and effective human resources management in Latin America. Transiciones has carried out talent development and assessment centre processes for companies from within the retail, mining, banking, industry, and hospitality sectors. We also have wide experience in leadership development, administrative consultancy, and robust strength in analysing competency demands for specific roles. Transiciones is an expert in the use and interpretation of a vast array of assessment instruments, particularly the Psytech International and Saville Consulting assessment tools.
offices panamá: Panamá City
Year established 1996 • ownership model Private
area of operation Central and South America
Level of operations Executive • Middle manager • Front line leaders
areas of expertise Culture and alignment • Success profiling Executive assessment • Leadership assessment Leadership development • Executive coaching Action learning projects
Client profile Transiciones works with organisations of all sizes, local and multi-national brands, with specific leadership development needs within our region of operation.
Leadership team
Carlos Leiro, Director and Senior Consultant
Diana Luz Parada,
Senior Consultant, Coach
Adagilsa Espinosa,
Consultant, Principal Trainer, Coach
Gricel Berrios,
Principal Consultant, Coaching
Mauricio Posso,
Administrative Director
Contact www.transiciones.net Telephone: (507) 226 5066 email: [email protected]
Time zone panamá office: GMT - 5
major clients HSBC, COPA Airlines, BDO, PNUD, Canal de Panama, Pizza Hut, KFC, Kuehne+Nagel, Grainger, Porche, Sheraton, Caja de Ahorros and Banco General.
staffing arrangements Full time staff: 8 full time staff associates: Network of 16 accredited coaches, assessors and facilitators across Central and South America.
affiliations Psytech International Network, A&DC International Network and Saville Consulting.
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Harbour Future Leadersphilosophy HFL partner with L&D teams and the wider business to truly understand the immediate business, and future challenges and drivers. We then design business-savvy, end-to-end, customised, blended, leadership development solutions that deliver measurable leadership behaviour change, leading to a sustainable acceleration in business results.
offices australia: Sydney (HQ), Melbourne
singapore: Singapore
Year established 1991 • ownership model Private
area of operation asia pacific: China, Taiwan, Singapore, Thailand, Malaysia, Indonesia, Cambodia, Vietnam, Japan, Korea, Australia, New Zealand, India and Sri Lanka.
Level of operations Executive • Middle manager • Front line leaders
areas of expertise Culture and alignment • Success profiling • Executive assessment Leadership assessment • Leadership development Executive coaching Action learning projects
Client profile HFL works with organisations of all sizes, but typically our clients are large, multi-national brands, operating globally, with specific leadership development needs within our region of operation.
Leadership team
Alistair Gordon, Principal Consultant and Chairman
Jennifer Scott,
Principal Consultant and Practice Leader, Assessment
Jim Livingston,
Principal Consultant and Managing Director, Singapore
Heather Forton,
Principal Consultant and Practice Leader, Coaching
Ken Davison,
Chief Operating Officer and Executive Director
Contact www.harbourfutureleaders.com hQ Telephone: +61 2 9927 3000 email: [email protected]
Time zone singapore office: GMT + 8 sydney office: GMT + 10
major clients Abbott Pharmaceuticals, Abbvie, Australian Football League (AFL), Aon, Aon-Hewitt, Aon Benfield, Arup, Coca Cola, Citipower, DB Schenker, Hallmark International, CBS Interactive, QBE, Tabcorp, TAL, Tefal and Woolworths.
staffing arrangements Full time staff: 18 staff in three offices associates: Network of 60 accredited coaches, assessors and facilitators across Australasia and the Asia Pacific
affiliations Psytech International Network, and A&DC International Network.
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TrusT
Golden Wattle ~ Sydney
Orc
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~ S
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ap
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ExpEriEncE
Rose ~ Minneapolis
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MDA Leading Consultingphilosophy Since 1981, MDA has been dedicated to the concept that “Leadership Matters”. We have built a firm that is highly respected by clients and peers for a unique blend of practical business, industrial/organisational psychology, human resources, and leadership knowledge that combine to help leaders deliver better results. For over 30 years MDA has partnered with organisations to select, align, and develop talent at all levels of their leadership pipeline.
offices Usa: Minneapolis, MN
Global partnerships Mobley Group Pacific and ASK Europe
area of operation Long-term relationships with many multi-national and global firms have given us the opportunity to expand our reach across North America and into Europe, Asia, and South America. Our strategy is to align ourselves with capable practitioners in similar firms to create service partnerships. As a result, our clients find an approach that is responsive, flexible, and consistent.
Level of operations Executive • Middle manager • Front line leaders
Year established 1981 • ownership model Private
areas of expertise Leadership strategy • Selection assessment • Developmental assessment • Leadership development Executive coaching • Talent planning and review • CEO and Board services
Client profile Leadership challenges are inevitable for companies who expect growth. For more than 30 years, we have attracted and retained regional, national, and global clients who understand that better leaders get better results and trust our approach to identifying and developing leaders. We’re proud to say we’ve continued serving our first client, a Fortune 100 company, since 1981.
major clients Ecolab, General Mills, Macy’s, and C.H. Robinson.
staffing arrangements Full time staff: 30 staff associates: Network of accredited coaches, assessors and facilitators
affiliations Hogan Assessment Systems and ExperiencePoint.
Leadership team
Sandra Davis CEO and Partner
Scott E. Nelson
Executive Vice President and Partner
Kevin Louiselle
Sr. Vice President and Partner
LexAnn Steffens
Sr. Vice President of Operations and HR
Contact www.mdaleadership.com Telephone: +612-332-8182
Time zone minneapolis office: GMT - 6
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Testimonials
Harbour Future Leaders worked with our organisation to help us develop a detailed and bespoke programme in support of the continued professional development of our Senior Management Team. All members of the leadership team undertook attendance at a Development Centre, where they participated in a comprehensive and demanding range of activities and exercises, designed to test and explore their capabilities as leaders within business.
All of the team felt that the day had been extremely professionally developed and executed, but more importantly, felt that they had been stretched and challenged. Detailed and clearly articulated feedback was shared with each Leader, and this output has provided each individual with an objective and comprehensive overview of their strengths and development areas in order we can now tailor a very individually designed development programme.
In summary, there is no doubt that this intervention will play a significant part in the ongoing development of our Senior Leadership team and, consequently, in the ultimate achievement of our business aims.
CAROL NICHOLSON, head oF hUman resoUrCes, CoaTes oFFshore
For the past two years our senior team has been on an intense leadership development journey, designed and delivered by Harbour Future Leaders.
These programs have changed the way we think about our business, the way we lead our people, and indeed, the way we lead ourselves. HFL have become valued, trusted partners in our business.
I would happily recommend them to other organisations as a safe and valuable choice in a crowded market.
RON KOEHLER, ChieF eXeCUTive oFFiCer, db sChenker
Harbour Future Leaders works with both our Emerging Leaders and Future Leaders talent development programs. Participants in the Emerging Leaders Program indicated a significant increase in their leadership abilities as a result of the program. We received the following comments:
• Delegation and placing trust in the people to get the job done. Listening and asking questions. More confidence in myself that I can do it.
• Realised that management/leadership time is important. Delegating jobs to others. Thinking more strategically about the future of the group and how we will get there.
Harbour Future Leaders is efficient to work with, innovative in their content and pro-active in seeking to improve the programs to better meet our needs.
DIANA CROSS, aUsTraLasian hr manaGer, arUp, a GLobaL Firm oF ConsULTinG enGineers, desiGners, pLanners and proJeCT manaGers
We have worked with the Harbour Future Leaders team in developing our organisational capability at the executive and senior leader level at Hallmark across Australia and New Zealand over the last 3 years.
This strategic partnership has helped us develop best and next practice approaches, customised development through assessments of our bench strength via a development centre approach, action learning, tailored skill building workshops and coaching. Most importantly the approach has supported the delivery of our business strategy, been supported and endorsed by the ANZ Executive Team and achieved return on investment in the form of senior level promotions and increase of capability across both levels.
We have also achieved significant and innovative commercial outcomes born from our action learning projects. We have found the team at HFL to be highly knowledgeable, adaptive, commercial and inspired to deliver outcomes for our business that are tangible and sustainable.
ANA GELEMANOVIC, previoUsLY hr direCTor, haLLmark anZ. now hrd aT oFFiCemaX
sydney t: +61 2 9927 3000 Level 13 20 berry street north sydney nsw 2060
melbourne t: +61 3 8648 6490 Level 13 200 Queen street melbourne viC 3000
singapore t: +65 6509 1566 10 anson road #26-04 international plaza singapore 079903
[email protected] www.harbourfutureleaders.com
©Harbour Future Leaders 2013. All information in this document related to each individual partner of this network is copyright to the partner concerned. All logos associated with partner companies are copyright to that partner company, and are used in this document with their express permission. Information in this document is correct as of July 2013, but is subject to change at any time. Please ask us for an updated document.
