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The Good, the Bad and the Ugly of Co-creation Some personal experiences Hans Strijckers, Agfa Graphics 2 The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015 Agfa-Gevaert Group Founded in 1867, IPO in 1999 (Brussels) Headquartered in Antwerp, Belgium Sales of about EUR 2.7 billion 11,000+ employees worldwide Sales organizations in more than 40 countries 21 R&D and production sites around the globe Global market leader in each of its divisions €2.7 billion Graphics 54% HealthCare 39% Specialty Products 7%

The Good, the Bad and the Ugly - I3PM · The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015 12 The Ugly The Bad The Good Reverse order… to end with a

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Page 1: The Good, the Bad and the Ugly - I3PM · The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015 12 The Ugly The Bad The Good Reverse order… to end with a

The Good, the Bad and the Ugly of Co-creationSome personal experiencesHans Strijckers, Agfa Graphics

2The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

Agfa-Gevaert Group

• Founded in 1867, IPO in 1999 (Brussels)

• Headquartered in Antwerp, Belgium

• Sales of about EUR 2.7 billion

• 11,000+ employees worldwide

• Sales organizations in more than 40 countries

• 21 R&D and production sites around the globe

• Global market leader in each of its divisions

€2.7 billion

Graphics54%

HealthCare39%

Specialty Products7%

Page 2: The Good, the Bad and the Ugly - I3PM · The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015 12 The Ugly The Bad The Good Reverse order… to end with a

3The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

Agfa Graphics

Commercial Printing• Prepress equipment, consumables, software and

services

Sign & Display• Wide-format UV inkjet printing equipment,

consumables, software and services

Newspapers• Prepress equipment, consumables, software and

services; mobile and cloud solutions

Best-in-class portfolio by segment

Packaging & Labels• Prepress and inkjet equipment, consumables,

software and services

Industrial Printing• Industrial inkjet inks; integration of printing into

existing industrial manufacturing processes

Security Printing• For high-end security printers who want to protect

their designs against counterfeiters

4The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

Industrial Printing: Many applications

Image by courtesy of InPrint 2014 (Agfa Graphics founding sponsor)

Page 3: The Good, the Bad and the Ugly - I3PM · The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015 12 The Ugly The Bad The Good Reverse order… to end with a

5The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

ABC of inkjet printing

• Digital, non-contact printing method• no master (plate or sleeve)

• direct from image file

• Ink properties for jetting process• No 1 = low viscosity,…

• Ink properties for application• surface tension for image quality

• UV curable for non-absorbing substrates

• …

6The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

Agfa : a story of transitions

Analogue

100% in-house R&D

System approach(e.g. printing plates, platesetters and

prepress-sofware)

In-house defined technical

product specifications

All IP handled in-house

Full control, decision making

Digital

Co-creation

Part of the system

Partly dictated product specifications

IP work/responsibility shared

Partnership

Page 4: The Good, the Bad and the Ugly - I3PM · The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015 12 The Ugly The Bad The Good Reverse order… to end with a

7The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

Co-creation

• Definition ?• No solid definitions found in literature, on internet,…

• Open innovation technology acquisition in the R&D stage?

everyone free to join in, no real commitment…?

• Co-creation technology development?

solid partnership, contract,…?

• Two types of co-creation (Agfa: B2B context)

• Co-creation with customer

• Co-creation with user/co-developer

8The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

Example of co-creation with customer

• Interior decoration: laminate flooringCustomer = laminate manufacturer

Page 5: The Good, the Bad and the Ugly - I3PM · The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015 12 The Ugly The Bad The Good Reverse order… to end with a

9The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

Example of co-creation with customer

10The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

Example of co-creation with user/co-developer

• Low migration inkjet printing on food packaging

User/co-developer = manufacturer of bottling line, packaging line

Customer = food/drink manufacturer

Page 6: The Good, the Bad and the Ugly - I3PM · The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015 12 The Ugly The Bad The Good Reverse order… to end with a

11The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

Example of co-creation with user/co-developer

Drink Manufacturer

stockLabel printer

Bottle

manufacturer

stock

glue

logistics

fill ship

State-of-the-Art

Innovation Drink Manufacturer

Bottle

manufacturerstock

fill ship

inkjet

label order designDelay

Value proposition = JIT + Cost effective Solution

CostCost

Bottling line

Manufacturer

Bottling line

Manufacturer

JITJIT

12The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

The Ugly

The Bad

The Good

Reverse order… to end with a positive note

Page 7: The Good, the Bad and the Ugly - I3PM · The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015 12 The Ugly The Bad The Good Reverse order… to end with a

13The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

The UglyThe Ugly

1. Hidden agenda’s• more frequent for co-creation with customer

Reason ? Different starting point: “nothing to lose”

• but like in marriage you don’t know in advance

• So, not much you can do?

Some suggestions

• Don’t be naive

• Try to profile your partner• Use business intelligence

Financial data, track record, internet (Glassdoor, Facebook,…),etc

• IP intelligence− Previous collaborations? Ask around in your network; joint IP ?

− IP awareness ? e.g. company/R&D size vs. # patent filings

− Patent grant ratio, competitor IP-size,…

14The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

The UglyThe Ugly

2. Over-enthustiastic top level management• Remember !

Co-creation: 9/10 fail or at least don’t go as planned

€ €€ €

• Patent attorney has to play his role

• Convince mgmt to invest sufficient time in contract• Carefully write/review contract IP clauses !!!• Most important ones

• IP ownership− by technical field not by inventorship− avoid joint patents

• What rights especially after termination (licensing, enforcement..)

Page 8: The Good, the Bad and the Ugly - I3PM · The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015 12 The Ugly The Bad The Good Reverse order… to end with a

15The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

The UglyThe Ugly

• By the way, a typical contract

• In Europe In USA

• Difference not only because of common law system

16The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

The Bad

1. Asymmetry of information

•inferior, incomplete patents

•poor claim drafting

•poor decisions

Solution is simple• try decreasing the distance

• meet your IP colleague in person amazingly effective

Not only geographical, but also language, company culture, nationality,…

Page 9: The Good, the Bad and the Ugly - I3PM · The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015 12 The Ugly The Bad The Good Reverse order… to end with a

17The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

The Bad

2. Poor team spirit• IP strategy

• Freedom to operate

• Conflict of interest

Solution is case dependent• Depart from your normal attitude of maximizing benefits

for your company

• Try creating not only win-win situation in business butalso in IP

• Have an open mind and be a teamplayer

18The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

1. Superadditivity (1+1 > 2)• Increased & flexible capacity(but must work in both directions)

• Joint patent writing excellent quality patents/claims

• Partner patent attorney = sounding board

• Stronger position in third party issues

• Mutual good understanding allows to demine situationsbefore they explode

The Good

Page 10: The Good, the Bad and the Ugly - I3PM · The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015 12 The Ugly The Bad The Good Reverse order… to end with a

19The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

2. Rewarding• Meeting new interesting people,

fellow patent attorneys

• Challenging IP work

• Self-development: co-creation = learning experience

• Interesting work ↔ in-house R&D often “more of the same”

• And sometimes co-creations go really well…

The Good

20The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

• December 2014

• Agfa Graphics most Innovative Company of Belgian Chemical Industry in 2014

The Good

Low migration UV curable inkjet inks

Page 11: The Good, the Bad and the Ugly - I3PM · The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015 12 The Ugly The Bad The Good Reverse order… to end with a

21The Good, the Bad and the Ugly of Co-creation / Hans Strijckers March 23, 2015

Stay Ahead. With Agfa Graphics.

Thanks for your attention !

Questions ?