THE GOOD LIFEC… · CLEARWATER GOOD LIFE It is about being intentional…. Changing your vision: …Having a system and culture that values and responds to the voices of all people

THE GOOD LIFE

It’s all about

RESPECT It’s learning keeps us GROUNDED

CLEARWATER GOOD LIFE

What’s it all about

! Gives us tools to live by ! A common language ! A new way to learn – Experience it every day

! A chance to lead by example



We Are Building A Table

Co

mm

. Co

nn.


You must have all the parts to shift a culture

Leaders come from everywhere Seek them out


Leaders show they have

Leaders have a

We need leaders in the face of it all to….





Sometimes you overhear an ISP meeting where an SSA is emptying a

OR the meeting starts off by people saying something positive about a person

CLEARWATER GOOD LIFE You see support staff greeting each and every person each and every day. You see them giving everyone …


Relationships change

Self advocates learn to speak up

Agencies collaborate in new ways

We learn to live in each others…


It is about being intentional…. Changing your vision: …Having a system and culture that values and responds to the voices of all people.


And your mission

…collaborating with our partners to enhance people's lives one system,

one community and one person at a time.

CLEARWATER GOOD LIFE It’s about leadership being committed to new learning

Good Life Leadership Academy December 12th


So come on along and join us in our walk toward the GOOD LIFE…


Its about getting a LIFE… a good, good life

Natalie'Lupi'Superintendent''

Tuscarawas'County'Board'of'DD'

Good$Life$&$Person$Centered$Thinking$

Good$Life$! Promotes(the(transformation(from(a(traditional(model(thinking((((aversive,(consequences,(deficient(based(thinking,(etc)((to(a(positive,(gentle(thinking(approach(and(culture(that(builds(on(relationships(with(co(workers,(supervisors,(individuals,(families,(providers(by(using(tools(so((people(supported(can(have(a(Good(Life.(((((

Tradi5onal$vs.$Good$Life$$$Mental$Model$!  Traditional((Thinking((!  People'in'the'DD'System'exhibit'target'behaviors'that'need'to'be'reduced'or'eliminated'

!  Role'of'traditional'plans'are'to'manage'and'control'people'through'the'manipulation'of'the'antecedents'&'consequences.'

!  For'the'best'of'the'person'the'use'of'aversive'or'coercive'acts'are'applied'to'help'them'improve.'

!  Mental(Model(!  Focuses'on'enriching'a'person’s'life'as'an'alternative'to'our'historical'approach'of'eliminating'and'managing'those'actions''labeled'as'inappropriate.'

!  Assist'in'improving'a'person’s'quality'of'life….leading'to'a'“Good(Life”((

!  Being'intentional'about'developing'relationships'to'assist'people'served'in'developing'skills'that'have'a'positive'impact'on'their'lives.'

Good$Life$Ally/$Coach$! Moving'from'the'“Traditional”'Behavioral'Approach'to'a'“'Good(Life”(Approach(

!  Ally/'Coach'will'focus'on'Developing'SelfMEsteem'&'Self'Worth'

!  Listening'to'Understand'&'building'relationships'!  Advocating'for'a'Good'LifeM'by'focusing'on'improving'their'toolsM''“(I(have(the(tools(to(make(a(difference!”((

!  Daily'SelfM'Assessment'on'how'to'be'intentional''&'help'the'person'to'have'a'Good'Life'

!  Providing'Emotional'First'AidM'encouraging'words,'supportive'actions,'emotional'support'

$$$$$

$$$$$$$$$$$$$$OACB$Good$Life$Ally$$$'''''''''''''''''''''SelfMassessment'points'for'an'Ally(

! I'continuously'ask'how'are'my'words'&'actions'building'Trust(

! I'continuously'ask'how'are'my'words'&'actions'displaying'Respect(

! I'continuously'ask'how'are'my''words'&'actions'assisting'the'person'served'to(“Feel(Safe”(

! I'continuously'ask'how'are'my'words'&'actions'assisting'the'person'served'to'“Be(Safe”(

'

Ally'LE'#2,''Harmful'Outcomes'OACB'Good'Life'1M2M2014'

Ally@$Head$to$Toe$Assessment$! Our'thoughts'about'the'people'we'serve'

! Our'eyes'! Our'Ears'! Our'words'! Our'heart/feelings'! Our'touch'! Our'feet'! Our'time'

Good$Life$$! Happy%Professionals%=%Happy%People%Receiving%Services%%

!  Personality(types:(!  Each'UniqueM''“Good'You'&'The'Not'so'Good'you.''

!  Understand'how'each'other'work'together'&'personalities'of'the'individuals'served'

!  'Balance'is'the'key.'

!  Self(AssessmentN(People(you(Serve(–'what'do'they'think?'

!  The(TeamN((what'are'their'thoughts?'

!  The(CultureN((how'can'the'culture'improve?'

!  Continuous(Self(Assessment(–'Followed'with'Intentionality((

Five$Fundamentals$Must$Haves$! Time(!  Space((! Positive(tone(&(Words(! Living(in(their(shoes(! Being(Connected(

! Give(of(your(time(! Be(PositiveN(smile,(use(kind(works,(mind(your(tone((

!  Find(a(Scream(Room(! How(to(make(it(a(part(of(your(life(and(daily(conversations.'

$Hats$That$Professional$Wear$$! White(HatN((Indifferent''Just'putting'in'the'time'

! Black(HatN(Negative,'sarcastic,'critical'

! Red((HatN(Forceful,'controlling'

! Green(HatN((supportive,(helpful,(positive(looks(for(solutions(

Stretch'Zone'A'Place'that'can'lead'to'Opportunity'&'Success'! The'Stretch(Zone(is'the'place'where'we'challenge'ourselves'&'organizations'to'stretch'to'discover'new'opportunities,'possibilities'&'solutions.'

'! Moving'into'the'“Stretch(Zone”(requires'a'deliberate'&'disciplined'focus.'

12/9/14' Ally'LE'#9,'Practices'&'ActionsM'1M10204' 12'

Stretch(Zone(Green(Hat,(Beginner’s(Mind,(Floodlight(Vision,(Pink(Bat,(Eat(the(Frog(,Gentle(Wind,(Be(a(

Duck(

Panic((danger)(ZoneN(Emotionality(

''

'Danger(Zone(,(Experts(Mind,((Red/Black(Hat,(Traditional(Behavior(

management,(Spotlight(Vision,(Violating(Must(

Haves('

''

Comfort(Zone(

Ac5ons$in$the$Stretch$Zone$! Beginners(MindN(Green'Hat'! Floodlight(ThinkingN(opening'up'our'view'and'vision'is'wide'and'future'oriented'

! Pink(BatN((problems'turned'into'solutionsM'be'creative'

! Must(HavesN((Respect'is'the'standard'and'the'vision'

Ac5ons$in$the$Stretch$Zone$! Be(a(DuckN(be'calm'on'the'surface'but'paddle'like'the'devil'underneath'

! Gentle(WindN(apply'continuous'gentle'pressure'to'stimulate'movement'in'attitudes,'beliefs,'&'action'

! Eat(the(FrogN(being'comfortable'with'the'uncomfortableM'deal'with''concerns'up'front'when'the'“frog'is'small”'

! RationalityM'being'able'to'think'clearly,'sensibly'and'logically'without'being'influenced'by'increased'levels'of'emotionality''

Introducing$$the$Core$Concept$of$Person$Centered$Thinking$:$$

(IMPORTANT((TO(((

AND(IMPORTANT((FOR(

AND(THE(BALANCE(BETWEEN(THEM'

©'TLCMPCP'2012'www.learningcommunity.us'


Balance$

Important FOR

Important TO


'Service'Life'

Community'Life'

• '‘Important'for’''addressed'

• 'No'organized'effort'''to'address'‘important'to’'

• '‘To’'and'‘for’'present'• 'Active'circle'of'support'• 'Included'in'community'life'

• '‘To’'and'‘for’'present'• 'Closest'people'are'''paid'or'family'• 'Few'real'connections'

'A'Good'Paid'

'Life'

Focus'on'connecting,''building'relationships'and'natural'supports'‘Important$to’$present$

‘Important$to’$recognized$

Moving'from'Service'Life'to'Community'Life'

Wkbk pg 5

Person'Centered'Thinking'(IMAGINE)''! Respectful'listening'that'leads'to'actions,'resulting'in'people'who':'

! Have'positive'control'over'the'life'they'desire'and'find'satisfying;'

! Are'recognized'and'valued'for'their'contributions'to'their'community'

! Are'supported'by'relationships'both'natural'and'paid'with'their'communities'

Person'Centered'Thinking'Skills'(IMAGINE)$!  Skills(that(reflect(and(reinforce(values(that:('! Promote'the'learning'cycle'! Help'support'rather'than'fix'! Work'for'humans'! Work'at'every'level'in'the'organizations'! Build'the'culture'of'learning,'partnership'and'accountability'

! Affirm'our'belief'that'everyone'can'learn''

$$


ImplementaCon'of'Person'Centered'PracCces'is:'

A'Promise'to'be'honest'$•  To$let$people$know$when$what$they$are$telling$us$will$take$5me$

$• When$we$do$not$know$how$to$help$them$get$what$they$are$asking$for$$

• When$what$the$person$is$telling$us$is$in$conflict$with$staying$healthy$or$safe$and$we$can’t$find$a$good$balance$between$important$to$and$important$for$

$$


Understand

Look/Listen

What you see/hear depends on what you are looking/listening for

Person'Centered'Thinking'(IMAGINE)'

! Helping'People'get'Better'Lives''Not'Just'Better'Paper'

The$�Rela5onship$Map�$1st$Discovery$Skill$

People$Map$for:$

'

Family'

People$who$support$me$at$work$or$school'

Friends'

People$whose$job$is$to$support$me$at$home$and$other$places'


$$


4$+$1$Ques5ons$

•  Using$the$“4$ques5ons”$to$focus$on$learning$and$ac5ng$on$that$learning$–$– What$have$we$tried?$

– What$have$we$learned?$

– What$are$we$pleased$about?$

– What$are$we$concerned$about?$

•  And$then$the$“+1”$ques5on$@$$– What$should$we$try/do$based$on$what$we$$

$$$$have$learned?$

$$

" Relationship'Map'" Rituals'and'Routines'" Good'Day/Bad'Day'" Two'Minute'Drill'" Communication'Chart''" 'Reputations'


Discovery/Listening$Skills$

6$methods$for$collec5ng$informa5on$

Important$To$Important$For$&$The$Balance$Between$$

$$

$$

Rela5onship$

$$Map$

$

Rou5nes$&$

Rituals$

Good$Day$

$

Bad$Day$

$$$$$$$$$2@Minute$Dr

ill$

Reputa5on$

$$$$$$$$

Communica5on$

Discovery/+Listening+Skills+

Management+++++++Skills+

Everyday+Learning+Skills+ ©'TLCMPCP'2012'www.learningcommunity.us'

Opportuni5es$for$System$&$$Organiza5onal$Change$

! 'The'challenges'that'our'system'faces'are'just''opportunities'to'recreate'ourselves'to'become'a'Person'Centered'Good'Life'CultureM'System'–'Organization.'

! 'DRO$letter)$Olmstead$&$ADA$($integration$&$civil$right$issues$)$

!  $CMS$Rules'

''

Opportuni5es$for$System$&$$Organiza5onal$Change$!  Change'from'a'Traditional'Model'to'a''Person'Centered'Good'Life'Thinking'Approach''

!  'Focus'on'one'Person'at'a'Time'

! Moving'from'a'Service'Life'to'a'Community'Life'

!  Focus'on'Improving'Relationships'and'having'meaningful'conversations'

! Work'together'to'figure'out'What'is'important'to'people'and'make'sure'it'is'present'in'their'lives'

''

Opportuni5es$for$System$&$$Organiza5onal$Change$! Create'avenues'of'learning'for''Person$Centered$Thinking$$&$Good$Life$tools$so'all'staff''are'equipped''to'provide'supports'for'individuals.'

'! Help'staff'to'improve'relationships'and'partnerships'so'individuals'have'a'Person'Centered'Good'Life.''

! Create'a'culture'for'supporting'these'practices.'

'''

Opportuni5es$for$System$&$$Organiza5onal$Change$! People’s'gifts'are'recognized'and'to'use'those'gifts'

! Support'people'in'working'towards'their'desired'life'

! Outcomes'that'are'meaningful'to'them'are'what'are'accomplished'

'! Allow'time'for'change'in''the'culture'to'occur'and'a'system'to'determine'progress'

Opportuni5es$for$System$&$$Organiza5onal$Change$!  All'levels'of'the'organization'gain'knowledge'of'PCT'&'Good(Life(and'so'organizational'transactions'are'changed'and'changes'in'the'culture.'

'!  'Levels'of'Influence'are'importantM'Empower''staff'to'implement'Level'1''changes'in'the'organization'.'

'!  Staff''come'to'management'on'policy'and'funding''for'level'2'changes.'

'!  System'place'for'Level'3'changes'from'county'boards'to'DODD'for'rule'changes''


Any changes an organization makes to it’s practices, structure or rules that result in positive differences in the lives of people.

Level$1$

Level$2$

Level$3$

Any change that results in a positive difference in the lives of people who use services or in your own work life.

Any change in practice, structure and rules made at the system level. These changes have an effect on many organizations, and therefore many peoples’ lives.

Levels'of'Change'

Good$Life$&$Person$Centered$Thinking$!  Good(Life((Skills((!  Green'Hat'!  Ally'&'Coach'!  “Eat'the'Frog”'!  Respect'!  Intentionality'!  Gentle'Wind'!  'Flood'Light'Vision'!  Must'Haves'!  Act'Like'A'Duck'!  Walk'in'their'Shoes'!  Self'Assessment'!  Mental'Models'!  Give'100%'and'expect'0%'back'!  Emotional'First'Aid'

!  Person(Centered(Thinking(Skills(!  What'is'Important'To/For'a'Person'!  Good'Day/'Bad'Day'!  Rituals'&'Routines'!  One'Page'Profile'!  Donut'!  Matching'!  4+1'!  Communication'Chart'!  Relationship'Map'!  If'I'could…I'would….'!  Hopes'&'Dreams'!  2'Minute'Drill'!  Working'/'Not'Working'!  Reputation'

Thank$you$$$

Documents

THE GOOD LIFEC… · CLEARWATER GOOD LIFE It is about being intentional…. Changing your vision: …Having a system and culture that values and responds to the voices of all people