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The Future of Meetings Marketing IS TODAY

The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

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Page 1: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

The Future of Meetings Marketing

IS TODAY

Page 2: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

of clientele are

of Destination Marketing ExperienceOver Years3585% DMO’s

Market a range of DMO’s from San Francisco Travel, one of the largest in the world, to smaller leisure travel destinations like Amelia Island

Page 3: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

The Future of Travel WILL BE DEFINED BY THOSE WHO BUILD AROUND TRENDLINES, NOT HEADLINES.

THE FUTURE OF TRAVEL IS “CONSUMER IN” INSTEAD OF “SILOS OUT.” – SKIFT MANIFESTO

Page 4: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

81%of clientele are DMO’s

64%search engines

51%review websites

36%conference

sourcing websites

21%industry blogs

20%social media

Initial Research

Source ePro Direct

How Meeting & Event Planners Utilize Digital Channels During the Site Selection Process

Page 5: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

How Meeting & Event Planners Utilize Digital Channels During the Site Selection Process

54%supplier’s

website

33%review websites

30%search engines

23%supplier marketing

communications

34%conference

sourcing websites

16%industry blogs

11%social media

Comparing RFP & Vendors

Source ePro Direct

Page 6: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

Impact of Digital Marketing to Meeting & Event Planners

59%email newsletter

40%display ads

34%blogs

20%paid search ads

59%email marketing

33%content marketing

13%linkedin ads

8%Facebook ads

Source ePro Direct

Page 7: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

Communication& Education“Planners Want Informationon key industry clusters economy”

“Planners Want Specific Informationof independent well-known experts in the destination”

Source PCMA

Page 8: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

RAPID CITY MONTHLY EMAIL PART 1

RAPID CITY MONTHLY EMAIL PART 2

Page 9: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

VISIT ST. PETE EMAILS

Page 10: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

where our meetings will fit, and if a destination has enough rooms,” said Kristin Mirabal, CMP, director of global programs for The Optical Society (OSA). “You may have a wonderful, attractive facility, but I am looking beyond that. We want to know what will attract our scientists and researchers beyond the beach – or whatever is the

“We Already Know

Big Attraction.”

Source: PCMA Knowlege Economy

Page 11: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

Evaluate Your Destination’sEfforts & Needs To Drive Results

Implement Strategies & Measure Results

Understand Where You AreTodayDetermine Where You Want to BeCreate Strategies to Attract

the Right Meetings

Page 12: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

Strategic content marketing offers enormous business upside across the entire customer journey, including increased engagement, brand affinity, long-term trust, closed deals, and happy customers.

Content is the Currency of Online Marketing.

But can it Generate Leads?

YES.

Page 13: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

they chose a vendor because it delivered a better mix of content appropriate for each stage of the purchasing process

More Than 60% of B2B Buyers Say

DemandGen

Page 14: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

cite compelling content as a factor in closing sales

Marketers 3 Out of 4

ContentPlus

Page 15: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

are nearly 6X higher for content marketing adopters than non-adopters

Website Conversion Rates

Kapost

Page 16: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

Content Marketing Strategies

Incorporate Fresh Content into the Meetings Site

Addition of New Articles for Monthly Email

Incorporate Social Media Marketing Strategy

Active Blog

Page 17: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

PARK CITY LINKEDIN

RAPID CITY LINKEDIN

Page 18: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

Next Generation Email Marketing

Page 19: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

Email Marketing: It’s InexpensiveIt’s MeasurableIt’s Successful

Page 20: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

Nurture Email ProgramsTrigger Email ProgramsDynamic ContentSegmentation

Page 21: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

What Do you do when your sales team returns from a tradeshow with a database of new planners? What Do you do when someone signs up to receive a meeting planner email or guide on your website?Are You pulling in dynamic content into your meetings emails?

Do You segment your meetings list & send relevant messages based on planner type or geography?

Page 22: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

Email Marketing has an

ROI of 4,300%

Cite email as the Most Effective Lead-Generation TacticTriggered Messages Average

150% Higher CTR Than business as usual emails

Email Conversion Rates are 3x as High as Social Media Conversion Rates

85% of Marketers

Source: Direct Marketing Association

Page 23: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

66.15% of Meeting & Event Plannersview promotional emails on their mobile device

55.84% of Meeting & Event Plannersof meeting & event planners will NOT read promotional emails that are not optimized for mobile.

Page 24: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

If an email is Optimized for Mobile Meetings, Event Planners will Utilize the Following Call to Actions:

72.40% Click to Website or Landing Page

32.81% Click to View a Video

19.27% Click to Place a Phone Call

16.15% Click to Submit an RFP

Page 25: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

of Meeting & Event Planners Will Not Use a Mobile Device to Submit

an RFP Due to the Length and Complexity of Meeting RFPs”

“78.87%

Page 26: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

PARK CITY IMEX LANDING PAGE FORM

Page 27: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

Planners Want Updates on Your Destinations and Venues Primarily Received Through a Subscription e-newsletter with Information on:1) Hotel Developments or Renovations2) Local Events/Local News Relevant

to Planners3) New Airline Service|New Venues

Source: PCMA

Page 28: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

PARK CITY SMERF LANDING PAGE PART 1 PARK CITY SMERF LANDING PAGE PART 2

PARK CITY SMERF EMAIL

Page 29: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

ST. PETE IMEX LANDING PAGE

ST. PETE IMEX BANNER

ST. PETE IMEX EMAILST. PETE IMEX EMAIL

Page 30: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

VISIT SPOKANE IMEX EMAIL PART 1

VISIT SPOKANE IMEX EMAIL PART 2 VISIT SPOKANE IMEX EMAIL PART 3

Page 31: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

OptimizationOptimize Based on

Performance in Real Time

InnovationMassively Enhance the

User Experience

Easily Automate Your Content Creation Process

AutomationPersonalizationCreate Hyper Personalized

Emails at Scale

Contextual Email Marketing

Page 32: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

Client E-communications Program

Client EventsTradeshows

Sales Missions And FAM’s

Sales Team Introductions And

New Product Offerings

Page 33: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

Client E-communications Program

Invitation

Invitation

Branding/Theme Developed

Save The Date Text Message

TextMessage

Reminder Post Event Thank You

Thank You

Client Events Communication - Maximize ROI, Eliminate Sales and Admin Time Spent on Invitations, Confirmations, Calls, Follow-up

Page 34: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

ST. PETE CLIENT EVENT EMAIL

REGISTRATION PAGE

CLIENT EVENTS –

Page 35: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

QUALIFICATION INVITATION FOLLOW-UP

FAMS –

Page 36: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

Meetings & ConventionIntegrated Marketing

Integrated Meetings Marketing Strategy

Meetings Segmented Email

Campaigns

Meetings Promotions

Online Meetings Display Campaigns

LinkedIn Training & Marketing

Page 37: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

RAPID CITY CLIENT EVENT FOLLOW-UP E-MAIL RAPID CITY TRADESHOW FOLLOW-UP E-MAIL

RAPID CITY BANNERRAPID CITY BANNER

RAPID CITY CLIENT EVENT FOLLOW-UP E-MAIL

Page 38: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

What Planners

Online Advertising is the Most Effective

Planners Are Paying Attention to Online Advertising More Than Any Other Medium

Of Meeting Planners Rely On Online Advertising73%Rely On Traditional27%

Have To Say

Page 39: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

PARK CITY EXAMPLES –

Page 40: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

Ongoing DigitalMarketing CampaignsTarget Meeting Planners Utilizing Digital Edge Media Create Additional Awareness With Targeted Digital AdvertisingCreate & Refine Digital Marketing Campaign Strategies – Reach Meeting Planners In Your Focus Markets and Geo-locations

Go Beyond Trade Sites and Utilize Digital Marketing to Reach Planners via Keyword & Behavioral Targeting

Page 41: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

Gain The Competitive Edge in Meetings Marketing

Utilize Digital Techniques to Reach Planners

Utilize Enhanced Email Marketing to Customize Messaging - Beyond The NewsletterLeverage Digital Marketing to Reach Planners – Beyond The Trade SitesEnhance Third Party Relationships with Strategic Marketing Messaging

Page 42: The Future of Meetings Marketing IS TODAY · 2018-12-01 · industry blogs 20% social media Initial Research Source ePro Direct ... where our meetings will fit, and if a destination

Thank [email protected]

[email protected] | @MyaMMC