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The Future of HRGreater Reading Chamber of Commerce and Industry
Annual Human Resources Summit
November 6, 2015
John Rice
Carpenter Technology Corporation
FuturePast
Schild − Change next Exit
CHANGENEXT EXIT
EXIT 1A
The Global Consortium to Reimagine HR, Employment Alternatives, Talent, and the Enterprise
Re-vision the role & practice of human resources given evolving business, social and work trends.
Articulate what our profession will need to do & be to create organizations that experience a sustainable
pattern of success and employee fulfillment ten years from now
Five Forces of Change
Exponential
Pattern of
Technology
Change
Human and
Machine
Collaboration
Social & Organizational
Reconfiguration
A Truly
Connected
World
An All Inclusive,
Truly Global
Talent Market
• Disruption
• Adoption
• Flexible, distributed, transient
• Loss and obsolescence
Exponential Pattern
of Technology
Change
• Power balanced
• Relationships project
based
• Join and engage
around purpose
• Part-time, freelance,
outsourced,
crowdsourced
Social &
Organizational
Reconfiguration
• Mobile and cloud means work
anywhere
• Acceleration of ideas,
development, strategy
• Systems support distributed
workforce
• Short cycles
A Truly
Connected
World
• New corporate and social
policies
• Mature talent, talent
majorities change
• Segment and direct work to
best talent
• Lead and engage in order to
address cultural preferences
An All Inclusive,
Truly Global Talent
Market
• Analytics, algorithms,
automation
• Mundane tasks
• Big data enables human to
machine migration
• External partnerships
Human and
Machine
Collaboration
What is the impact of the Five Forces?
• Reduced barriers to entry• Shorter strategy lifecycles• Broad availability of
information• Technology performing work• Power shift from producers to
consumers• Dramatic cost reduction in
communications• Democratization of everything
It will change the nature of work
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Freelance Loose Hierarchies
Everyone and everything connected
Decentralization
Outsourcing
Job creation with job loss
And the nature of workers and organizations will changeD
em
ocra
tiza
tio
n o
f W
ork
Technological Empowerment
As businesses define
their value differently,
Human Resources must
define our value
differently.
Different
roles?
Different
skills?New
Charter?Necessary
at all?
Different
knowledge?
Future Capabilities
Attract
Trend Forecasting
&Change
Leadership
PerformanceEngineering
Service Delivery &Contracting
TalentSourcing &Community
Building
Culture &Community
ActivismEngage
Plan Align
Future Capabilities
Attract
Trend Forecasting
&Change
Leadership
PerformanceEngineering
Service Delivery &Contracting
TalentSourcing &Community
Building
Culture &Community
ActivismEngage
Plan Align
Future Capabilities
Attract
Trend Forecasting
&Change
Leadership
PerformanceEngineering
Service Delivery &Contracting
TalentSourcing &Community
Building
Culture &Community
ActivismEngage
Plan Align
Future Capabilities
Attract
Trend Forecasting
&Change
Leadership
PerformanceEngineering
Service Delivery &Contracting
TalentSourcing &Community
Building
Culture &Community
ActivismEngage
Plan Align
Future Capabilities
Attract
Trend Forecasting
&Change
Leadership
PerformanceEngineering
Service Delivery &Contracting
TalentSourcing &Community
Building
Culture &Community
ActivismEngage
Plan Align
Future Capabilities
Attract
Trend Forecasting
&Change
Leadership
PerformanceEngineering
Service Delivery &Contracting
TalentSourcing &Community
Building
Culture &Community
ActivismEngage
Plan Align
Organizational ENGINEER
• Expert in new ways of working
• Facilitator of virtual team effectiveness
• Developer of all types of leadership
• Expert at talent transitions
Virtual CultureARCHITECT
• Culture advocate and brand builder
• Connector of employee purpose to company purpose
Global TalentSCOUT, CONVENER and COACH
• Talent scout and talent matcher
• Talent developer
• Talent platform manager
• Talent contract manager
• Life coach
Data, Talent and TechnologyINTEGRATOR
• Forecaster of skills, driven by technology
• Effective adoption of productivity technology
• Talent data & analytics modeler, as well as decision-making
Social Policy and CommunityACTIVIST
• Talent and community engager
• Corporate social responsibility leader
SuccessAhead