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The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted Buyer® is a registered trademark of Reed Exhibitions Limited. Reed Travel Exhibitions® is a registered trademark of Reed Elsevier Group Plc. Reed Travel Exhibitions® is a registered trademark of Reed Elsevier Group Plc. Organised by Knowledge Programme sponsored by Learning to Speak the Language of Leaders: Attitude Is Everything, but Behaviour Is the Key David Bancroft- Turner

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Page 1: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted Buyer® is a registered trademark of Reed Exhibitions Limited. Reed Travel Exhibitions® is a registered trademark of Reed Elsevier Group Plc. Reed Travel Exhibitions® is a registered trademark of Reed Elsevier Group Plc.Organised by

Knowledge Programmesponsored by

Learning to Speak the Language of Leaders:

Attitude Is Everything, but Behaviour Is the Key

David Bancroft-Turner

Page 2: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

Personality DNA

Behavioural Flexibility

Page 3: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

Personality DNA – What are we going to do?

LEAD – Preferences – Explanation of Model– Awareness of other styles– My Style, their Style – what to do?– Do’s and Don’ts with stakeholders– Group discussion on how to take forward...– Diagnostic availability

Page 4: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

What is really going to happen....?We will:

Go through the session in a logical, structured way that follows a high quality researched process that we know works

Show how to get results more quickly

Maintain, develop and enhance relationships and be happier!

Provide options and creativity to allow for individual differences, and do something that is new, exciting and have fun doing it

Page 5: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

Thought-full

Talk-Full

Peo

pleTa

sk

Personality DNA – The 4 Major Sectors

Logical

DirectEnergeticFocussed

DrivenImpatient

Demanding

InsensitiveArrogant

BullyControllingShow OffRuthless

MethodicalObjectiveCautious

PrincipledProcess Driven

Analysis

ColdSlow

Nit-pickingRigid

BureaucraticObsessive

InconsistentAimless

UnprincipledDisorganisedTheoretical‘Tigger’ like

SubmissiveSelf-effacing

GullibleEmotional

SmotheringStubborn

FlexibleAdaptableInnovativeCreativeCurious

Visionary

InclusiveCooperative

HelpfulCaringKind

Trusting

Empathy

Action Difference

Page 6: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

Logical

MethodicalObjectiveCautious

PrincipledProcess Driven

Analysis

ColdSlow

Nit-pickingRigid

BureaucraticObsessive

Page 7: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

SubmissiveSelf-effacing

GullibleEmotional

SmotheringStubborn

InclusiveCooperative

HelpfulCaringKind

Trusting

Empathy

Page 8: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

DirectEnergeticFocussed

DrivenImpatient

Demanding

InsensitiveArrogant

BullyControllingShow OffRuthless

Action

Page 9: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

InconsistentAimless

UnprincipledDisorganisedTheoretical‘Tigger’ like

FlexibleAdaptableInnovativeCreativeCurious

Visionary

Difference

Page 10: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

Logical

MethodicalObjectiveCautious

PrincipledProcess Driven

Analysis

ColdSlow

Nit-pickingRigid

BureaucraticObsessive

Page 11: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

SubmissiveSelf-effacing

GullibleEmotional

SmotheringStubborn

InclusiveCooperative

HelpfulCaringKind

Trusting

Empathy

Page 12: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

DirectEnergeticFocussed

DrivenImpatient

Demanding

InsensitiveArrogant

BullyControllingShow OffRuthless

Action

Page 13: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

InconsistentAimless

UnprincipledDisorganisedTheoretical‘Tigger’ like

FlexibleAdaptableInnovativeCreativeCurious

Visionary

Difference

Page 14: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

Q. How do you know what a person’s preference are if you have never met them?

A.Ask somebody who knows them, give them the questionnaire (!) and/or ask them the following questions (and REALLY listen to the answer)

• When we meet how long do we have?• Do you need any information before we meet?• What outcomes would you like to achieve from our meeting?

What if you have never met?

Page 15: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

What is really going to happen....?We will:

Go through the session in a logical, structured way that follows a high quality researched process that we know works

Show how to get results more quickly

Maintain, develop and enhance relationships and be happier!

Provide options and creativity to allow for individual differences, and do something that is new, exciting and have fun doing it

Page 16: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

The Good stuff……..

• Having thought of that stakeholder – Identify their preference

• Have a quick read of their page• Chat to your neighbour who is thinking of

the same quadrant• Start to think/plan/decide/commit to what

you will do the next time your stakeholder

Page 17: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

What Questions do you have…

David Bancroft-TurnerMatrix Training and Coaching Ltdwww.matrixtc.com

Page 18: The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted

The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted Buyer® is a registered trademark of Reed Exhibitions Limited. Reed Travel Exhibitions® is a registered trademark of Reed Elsevier Group Plc. Reed Travel Exhibitions® is a registered trademark of Reed Elsevier Group Plc.Organised by

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