The Dutch Vietnam Management Supporter no. 31 - February 2014

8/13/2019 The Dutch Vietnam Management Supporter no. 31 - February 2014

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28th year, no. 1

The 31st Dutch Vietnam

Management Supporter

0o +hi #inh +ity, !ebruary 1), )12

%ear 3ea"er,

#any people I have met these past few weeks tell me they e4pect the new year to be$much better than this one(. 5n" listening to their stories it seems to be true that they

ran into serious ba" luck an" trouble in the past year. 'o yes- if you ha" a ba" year, the

ne4t one must be better, right6 5s a personal note- I always prefer a horse to a snake.

'ofar, the lineup for this year is a mi4 of "ifferent services-

• consultancy training courses for pro8ect managers Vietnamese organi:ation;

• personal coaching management team members European multinational;

• public courses on 03# topics an" communication Vietnamese knowhow provi"er;

• tailorma"e management "evelopment programs for management teams European

multinational;

• personal coaching of +E<&s

• teaching #*5 mo"ules

• 03# consultancy state

owne" company;

• seminars lectures.

=es, I will nee" the energetic,

fast reliable horse to meet the

"eman" to "eliver what is

e4pecte">

?oek 0opstaken

It’s not always easy to explain what I do, or how.

It&s easy when you have one service or pro"uct, an"

"eliver it in one way.

@- $Ahat "o you offer6( ?- $I&m a specialist in human

resource management, public relations an" business

communications.(

@- $0ow "o you work6( ?- $I&m a trainer, coach, con

sultant an" teacher.(

@- $Ahat is your elevator pitch6(- $eople are a com

pany&s main asset. #y aim is to a"" real value to the

company by "eveloping the soft skills of managers an"

staff, so they can cooperate effectively, feel more in

volve", an" cope with change.(

I reali:e we live in an age of oneliners, slogans an"

instantlikes or "islikes. =et, I offer you a )Bpage p"f

provi"ing you with an insight in what I can "o to a""

value to your staff, your organi:ation an" you. +heck

out the new )12 e"ition of my Catalog of Services.

*o man's kno)le+(e here can (o be"on+ his

e,perience. ;ohn *oc'e





8th year, no. 1 3

-an robots connect the +ots

Ahen my client asks for my opinion of a 8ob can"i"ate, I look at the resumC or cv, checking-

• what are past contributions6 verifiable results/ complete" pro8ects;

• is the e4perience relevant to the 8ob6

• what are the lengths of gaps in employment6

• "o I un"erstan" everything6 consistency;

*esi"e these points I look for something specific- is the can"i"ate a learner-for-life6 If a cv

shows that after gra"uation the person ha" no further formal learning, I have my "oubts.

=esDyou may argue the workplace is a learning e4perience- true. 'o what can "ecent formal

learning a"" to work e4perience6 <ne wor"- un"erstan"ing. To be successful in any activity,

knowing how is not sufficient. Even connecting the dots is not enough. !irst you nee" to

un"erstan" what "ots to connect, an" then fin" out what the connections mean. Toparaphrase 'teve obs- to"ay you can only connect the "ots of the past to"ay, not the

future "ots. *ut you&ll be far better in connecting "otsDpast and futureDwhen you

recogni:e an" un"erstan" both "ots connections. In other wor"s- what makes this know

how work. <nly then e4perience counts. “Length of emploment! tells me something about

loalt" not that he or she has learned anthing. ?ifelong learners are better connectors.

'ome employers tell me they woul" prefer robots over real people. 5s you will know, robots

are terrible learners. They nee" to be programme", an" speciali:e" technicians to repair

them. 'ure,

they "on&t

gossip orcomplain-

they follow

or"ers, even

when these "o

not make any

sense. They

miss critical

thinking

skills.

'o ne4t timewhen you

recruit

someoneDcheck if the can"i"ate is a learnerforlife. 5n"

check those critical thinking skills>;

/hat is the )a" to learn the most% that )hen "ou

are +oin( somethin( )ith such eno"ment that

"ou +on't notice that the time passes.8lbert <instein

?







8th year, no. 1 5

12erseas frien+ship in 3ien ian(anuary marks the customary $=ear En"( parties. Invite" by #r. ?e Van 0ong, +hairman of the

ien Giang Jnion of !rien"ship <rgani:ations J!<;, I atten"e" a meeting of VietkieuDVietna

mese from the J' who come to 3ach GKa, ien Giang rovince every year to celebrate Tet. #ani

festing lasting loyalty to their homelan", they "onate big time to their native province, particularly to

finance pro8ects to help the poor.

%uring the meeting #r.

0ong announce" my

appointment as 5"viser to

J!<. Ahat is J!<6

Every province has its

$nion of #riendship%rganiations. These

consist of retire" business

men women, an" have

strong ties with the

provincial eople&s

+ommittees. *y law

organi:ations like J!<

are authori:e" to deal and

communicate directl with

embassies an" consulates

about foreign ai" pro8ects in the province. This avoi"s re" tape, an" most importantly, this optimi:esgetting ai" money into the right han"sD of those who e4ecute the ai" pro8ect.

*elow, from left to right- J!< +hairman #r. ?e Van 0ong/ +hairman of Evergreen +entury

+ompany 0+#+D?as Vegas; #r. 0enry Thanh Lguyen/ ien Giang eople&s +ommittee +hairman

#r. Lguyen Thanh 'on/ representing 0y"ro'cience %r. +lement Lgo5nh/ me. see also page 7;

-le2erness is a (ift% kin+ness is a choice.;eff =ezos

Mr Le Van Hong, KUF !hair"an



68th year, no. 1



Ahen I worke" for a %utch bank, )M years ago, a particular work ethic ha" come to life.

#ain characteristic- "evotion to work is everything, private life is no priority. In my bank

the IT "epartment, le" by a "ynamic manager, was the first to a"opt this new work ethic.

Ahen you&" take your career seriously, you&" work overtime most evenings. Jnpai" of

course. =ou woul" come to work on your free 'atur"ays, an" spen" 'un"ay evening pre

paring for the coming week. =ou woul" take a minimal holi"ay leave. <f course most staff

were young single. They ha" a glare in their eyes as if they belonge" to a religious cult.

The manager ha" turne" them into blin" followers. 5fter some time the price of this new

business culture became evi"ent- some staffDin particular, those with familyDreali:e"

that this wasn&t the kin" of work they signe" up for. Two figures starte" to increase- N ofstressrelate" sick leave, an" N of staff turnover. lus- failing customer service. %vertime

at '(. Super high recruitment e)penses. *ad +(. %o you recogni:e this in Vietnam6 ?et

me know if you "o. I plan a special on this sub8ect in the near future.

Vietnamese love to reunite

with ol" school bu""ies, former

colleagues an" of course, fami

ly. 5t we""ing parties I&m always surprise" to see O, 2 or

more tables with highschool,

college or university frien"s,

an" former colleagues often

from "ifferent companies;. 3e

unions are at least once a year.

Lot so in The Letherlan"s.

%utch reunite less freFuently,

an" with less people. 5t we"

"ings we may invite a few special frien"s or colleagues, but

that&s it. Ae consi"er M B

guests are enough. Thanks to

the internet it&s easy to trace ol" frien"s. Low then one of them shows up in 'aigon. It&s

great to compare notes after many years. *ram I were school bu""ies in 19771. ?ast

time we met was B years ago at a reunion the secon" one in 2 years;. *ram is a success

ful surgeon, who has become the spokesperson an" opinion lea"er in his specialty. 0e has

"onate" lots of time teaching "octors an" financing hospitals in less "evelope" countries.

0e travelle" with his "aughterDalso a me"ical "octorDthrough 'outh East 5sia.

&o "ou subscribe to this )ork ethic

Health is )hat m" frien+s are al)a"s +rinkin( to before the" fall

+o)n. %h"llis Diller

5eunitin(





8th year, no. 1 7

#arly Fe$ruary %&'( a co"$ination of a )iolent stor" and exceptionally high seas

cause" the floo"ing of the agricultural river "elta country in the southwest of The

Letherlan"s. Learly 1,9 people lost their lives. Thousan"s lost their homes, crops an"

livestock. The %utch government or"ere" effective measures to prevent reoccurence. The

,utch ,elta +lan took several "eca"es to complete. The %elta was now protecte" against

e4treme weather. 0owever, "ue to global warming it is once again necessary to protect The

Letherlan"s, now against the rising sea level. +limate +hange scenarios estimate sea level

rises between )D cm P1Q+ resp. P)Q+ in )M;, an" OD) cm P1Q resp. P)Q+; in )1.

Many populated areas around the world are locate" in river "eltas. The #ekong %elta

is one of them. *esi"es being a populate" area, the #ekong %elta pro"uces rice, vegetables,

fruit an" fish, for national an" overseas markets. It is also famous for its uniFue ecosystem

an" bio"iversity. ,oing nothing means floo"ing will become inevitable, as the #ekong %elta

is virtually unprotecte" against the rising of the sea level.

Fro" *+%%*+%( a -utch.Vietna"ese pro/ect took shape in the $'trategic artnership

5rrangement '5; on +limate +hange 5"aptation Aater #anagement(. urpose- a

prosperous, sustainable an" safe future for the #ekong %elta. The '5 is supervise" by an

intergovernmental 'teering +ommittee, chaire" by the rime #inisters of both countries.

The results of this pro8ect have been presente" in #ay )1O by #r. #arti8n van "e Groep,

+hief Technical 5"visor of the #ekong %elta lan. In %ecember )1O the final version of the

#ekong %elta lan was presente" at the #ekong %elta Economic +ooperation !orum.

0he 1lan, focusing on a safe, sustaina$le 2 econo"ically )ia$le Me3ong -elta,

covers the entire )1st century. It has many steps to reali:e its purpose. It will take lots of

time, effort an" money to make it happen. !or the Jpper %elta region, the goals are-

controlle" floo"ing, urban floo" protection an" "iversion canals. !or the #i""le %elta region-

supply of fresh water in the "ry season is the goal. To reach this, e4tensive water manage

ment is reFuire", but also a $*assac ?ink +anal( to supply the Aest %elta, an" the closing of

river branches in the East %elta. !inally, the +oastal 5rea nee"s to "eal with salini:ationan" coastal floo"ing- a. water management, b. "evelopment of a $brackish economy( taking

a"vantage of the natural con"ition mangrove restoration, sustainable aFuaculture, shrimp

farming;, an" c. the construction of a coastal "efense system to improve protection.

In 4anuary I "et Mr5 6guyen 0hanh 7on 2 Ms5 -ang 0uyet #" , +hair an" Vice

+hair of ien Giang&s eople&s +ommittee. This upper "elta province is in the $!loo" +ontrol

?ine( :one. #eaning- this province, its people an" its economy will be hit har" by the rising

sea level. Jn"erstan"ably, #r. 'on an" #s. Em are "eeply concerne" about this. They look

forwar" to work with those who will e4ecute the #ekong %elta lan. see also page M;

f ou are interested in reading the full report" let me know can send ou a link.

Life shrinks or e,pan+s in proportion to one's coura(e.8na9s :in

&utch 6 7ietnamese oin forces to

protect 6 +e2elop the Mekon( &elta



88th year, no. 1

In 7ietnam: a.o. business fiel+

• Tan Thuan !%. >+.M.@ !ndustrial de$elopment

• +.M. Cni$ersit" of Technolog" Master of =8 program• BM!T >+.M. campus@ .ommunication progr

• Bo"al =usiness School >public courses@ .ourses # seminars

• Vietnam 8irlines >B=S !SM@ !nternational airline

• Vietnam Singapore !% >S%<.TB8@ !ndustrial par'

• %etronas Vung Tau >S%<.TB8@ .hemical factor"

• :i'e >Tae wang Vina@ >S%<.TB8@ Shoe factor"

• *e # 8ssociates Training # consultanc"

• Training +ouse Vietnam >Sacomban'@ Training # consultanc"

• Ministr" of *!S8 >B=S@ .i$il Ser$ants

• SE:F Vietnam >B=S@ .onsumer electronics

• .apita*and Vietnam >S%<.TB8@ Beal estate

• !nstitute for %otential *eaders G %8.< .ourses # seminars

• Dalat +asfarm >8gri$ina@ %ot plants) cut flowers

• +oanggia Media roup e" to Success TV Show

• resh reen <arth +i-tech agriculture

• Cni(ue Design !nterior Design

• <B. !nstitute Vietnam =usiness school

• Schoeller =lec'mann Vietnam Eilfield <(uipment

• Bobert =osch Vietnam <lectronics

• De +eus Vietnam 8nimal food

• .entre for Tropical MedicineHEIford Cni .linical research

• hue Van 8cadem" .ourses # seminars

• Training +ouse Vietnam .ourses # seminars • 8sian !nstitute of Technolog" >8!T@ =usiness consultanc"

• +.M. inance # !n$estment .ompan" !n$estments

• 8cadem" of inance M=8 >Cn of loucester@

• !T<J Vietnam Mono-partsGassemblies

In /he *etherlan+s% a.o.

• !: =an' inancial ser$ices

• %hilips <lectronics

• +eine'en =rewer"

• Famaha Musical instruments

• Voerman !nternational !ntern relocations

• Damen Ship"ards Ship repair wharfs• 4ittenborg Cni$ersit" of 8pplied Sc !=8H==8) M=8

The 31st Dutch Vietnam Management Supporter

Loek Hopstaken's -lients

/he onl" source ofkno)le+(e is

e,perience.8lbert <instein

It's be"on+ a

+oubt that all our

kno)le+(e be(ins

)ith e,perience.!mmanuel ant

/his is "our time%

an+ it feels normal

to "ou.

ut% reall"% there is

no normal.'/here's onl"

chan(e% an+

resistance to it%

an+ then more

chan(e.

Mer"l Streep

/he &7M upporter is publishe+ b"

Prof. Loek Hopstaken.

Email: [email protected] or

loek.hopstaken@(mail.com

Mobile: 090 888 940

8ssistant& Ms Vo :goc *ien +uong<mail& Aanehopsta'enKgmailcom

Mobile& 0?0 ?51

;uotes

/he !our ift 5ules

for (ift<(i2in( to our

ki+s:

# thin( the" )ant

# thin( the" nee+

# thin( the" )ear

# thin( the" rea+

anon"mous

Documents

The Dutch Vietnam Management Supporter no. 31 - February 2014