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The Digital Library: The Digital Library: Virtual Space & Virtual Space & Physical Place Physical Place Dr. Laverna Saunders Duquesne University [email protected]

The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University [email protected]

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Page 1: The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

The Digital Library: Virtual The Digital Library: Virtual Space & Physical PlaceSpace & Physical Place

Dr. Laverna Saunders

Duquesne University

[email protected]

Page 2: The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

Strategic Planning IssuesStrategic Planning Issues

What is the mission of the law library? What is the vision of the law library? What is the environment of the institution? What do clients need/want? Who/what is your competition? SWOT analysis Goals, objectives, action plans Marketing

Page 3: The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

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The Power of eThe Power of e

Digital content e-journals e-books & textbooks Online indexes Subscription costs

(shared, negotiable)

7 x 24 access

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Page 4: The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

Small Is BigSmall Is Big

Miniaturization of computers

Wearable Nomadic Voice recognition Multilingual

Page 5: The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

Smart DatabasesSmart Databases

Web linked Interactive AI possibilities

Page 6: The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

Changing Information IndustryChanging Information Industry

Competition & conglomerates

Aggregators & disaggregators

Scholarly publishing Copyright compliance

in e-world Access vs. ownership

Page 7: The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

Access IssuesAccess Issues

Authentication Security Privacy Troubleshooting

system problems Disappearing

databases

Page 8: The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

Information Technology IssuesInformation Technology Issues

Collaboration: Dream Teams

Portals Wireless Internet2

Page 9: The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

BudgetsBudgets

Requirements of organization

Accountability Reallocation Licensing costs &

models Annual upgrades

Page 10: The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

Leadership Needed

Disconnect between library and clients Library as technology leader Library as collaborative partner Library as IT leader Library as distance learning facilitator Library as integrator of courseware &

resources

Page 11: The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

Redefining ProfessionalProfessional Roles

New opportunities: Virtual Reference Push technology Real or Bot? Knowledge Managers Partnerships Diversity Staff development &

wellness

Page 12: The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

Redefining Physical Space

< Place for people Safe, comfortable Group work Wired & wireless

> Place for resources

Page 13: The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

Adding Market Value

Page 14: The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

Redefining Virtual Space

Identifiable & distinctive

Easy to find Easy to navigate Substantial content Interesting & useful Stable (7x24) Infinite & ubiquitous Connection to real-

time assistance

Page 15: The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

Friendly Face

Library has a human face

Relationship marketing

Page 16: The Digital Library: Virtual Space & Physical Place Dr. Laverna Saunders Duquesne University saunders@library.duq.edu

Governing PrinciplesGoverning Principles

Listen to your clients Market your services Add value to

resources Create partnerships Use technology to

solve problems Be political