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The Danger of The Danger of Cutting Marketing Cutting Marketing

The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

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Page 1: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

The Danger of Cutting The Danger of Cutting MarketingMarketing

Page 2: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

““I was asked what I I was asked what I thought about the thought about the

recession. I thought recession. I thought about it and decided not about it and decided not

to take part” to take part”

Sam WaltonWal-Mart Founder

Page 3: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

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Page 4: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Don’t waste a Don’t waste a good recessiongood recession

Page 5: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

The market has fallen by The market has fallen by 42%42%

Page 6: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Ad spend swings more dramatically than GDP Ad spend swings more dramatically than GDP in recessions & upturns in recessions & upturns

Source: UK Treasury, ZenithOptimedia (Year-on-year % change in constant prices)

Page 7: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

The correction this time is disproportionateThe correction this time is disproportionate

USA EUROPE IRELAND

Source: Govt statistics / Core Media 2007-2012

GDP Vs Ad spend since 2007

Page 8: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Time of great Time of great opportunityopportunity

Page 9: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Brand count Brand count is down is down

Cost of media Cost of media is downis down

Page 10: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

The worst is overThe worst is over

Source: National Bureau of Economic Research (USA)

Page 11: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

…….and recessions are always followed by .and recessions are always followed by expansions and prosperityexpansions and prosperity

Source: National Bureau of Economic Research (USA)

Page 12: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

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Page 13: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Investing in a Investing in a recession worksrecession works

Page 14: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

““The rationale that a company can afford to The rationale that a company can afford to cutback in advertising because everybody else is cutback in advertising because everybody else is cutting back is fallacious. Rather than wait for cutting back is fallacious. Rather than wait for business to return to normal, executives should business to return to normal, executives should cash in on the opportunity that rival companies cash in on the opportunity that rival companies

are creating for them” are creating for them”

Page 16: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

The actions taken during a The actions taken during a recession decide the future recession decide the future

growth or decline of a growth or decline of a companycompany

Page 17: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

25% of companies see an opportunity to expand 25% of companies see an opportunity to expand market share in a recessionmarket share in a recession

25%70% of these companies

will maintain their growth for 5 years after the

recession. The majority reach a new & sustained

high

Source: Duane Sprague, Bain & Co., Coopers & Lybrand, McGraw-Hill, The American Business Press, Strategic Planning Institute/Cahners Publishing, Fortune Magazine

Page 18: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

75% will cut staff, advertising, customer service, 75% will cut staff, advertising, customer service, R&D, product launches & acquisitions R&D, product launches & acquisitions

Source: Duane Sprague, Bain & Co., Coopers & Lybrand, McGraw-Hill, The American Business Press, Strategic Planning Institute/Cahners Publishing, Fortune Magazine

75%Less than 30% of these will

ever regain the market share and profitability lost during

the recession

Page 19: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Based on the performance of 600 industrial companies in USA for 6 years from 1980 to 1985

““3 years after the 81-82 recession, sales of 3 years after the 81-82 recession, sales of companies that were aggressive recession companies that were aggressive recession

advertisers had risen 256% over those that didn't advertisers had risen 256% over those that didn't keep up their advertising”keep up their advertising”

Page 20: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Sales Indices 1980-1985 (1980= baseline of 100). ‘81 and ‘82 were recession years© 2009 Larry H. Miller Communications Corporation / McGraw Hill

The evidence from the U.S. is clearThe evidence from the U.S. is clear

Page 21: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Source: IPA Business Effects Paper (UK) Data collected on 1000 businesses during periods of market downturn and subsequent market recovery

……and from the UKand from the UK

Page 22: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

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Page 23: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Understand how Understand how much to spendmuch to spend

Page 24: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Share of voice has a direct impact on Share of voice has a direct impact on market share market share

Page 25: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

ForFor every 10 points that SOV exceeds SOM you can every 10 points that SOV exceeds SOM you can expect to gain 1 point of market share per annumexpect to gain 1 point of market share per annum

Source: IPA Datamine (UK)

The opposite is also true – a brand can The opposite is also true – a brand can expect to lose 1 point of market share for expect to lose 1 point of market share for

every 10 points it allows its SOV to fall below every 10 points it allows its SOV to fall below its SOMits SOM

Page 26: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

““The short-term result of cutting expenditure looks The short-term result of cutting expenditure looks attractive for a short while but hides the attractive for a short while but hides the

considerable damage being done to longer-term considerable damage being done to longer-term profitabilityprofitability““

Drawn from analysis of 880 case studies from the IPA Databank

Page 27: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Let’s look at an example where panic set in & Let’s look at an example where panic set in & the budget was cut completely the budget was cut completely

Source: IPA Datamine (UK)

Year 2007 2008 2009 2010

Brand X Spend £7.9m £0m £0m

Competitor Spend £117m £120m £123m

Market Spend £125m £120m £123m

Share of Voice (SOV) 6.3% 0% 0%

Excess SOV -0.7% -7.0% -6.3%

Share Growth -0.07% -0.7% -0.6%

Share 7.1% 7.0% 6.3% 5.7%

Page 28: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

The loss in share slashes profits over timeThe loss in share slashes profits over time

Year 2007 2008 2009 2010

Brand X Sales £317m £314m £282m £269m

Fixed Costs (ex mktg) £68m £70m £72m £74m

Variable Costs (ex mktg) £202m £200m £180m £171m

Mktg Spend £7.9m 0 0 £7.9m

Total Costs £278m £270m £251m £253m

Operating Profit £39m £44m £31m £16m

Source: IPA Datamine (UK)

Page 29: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Even with a more moderate 20% cut, Even with a more moderate 20% cut, the profit is hit hard the profit is hit hard

Year 2007 2008 2009 2010

Brand X Sales £317m £314m £306m £313m

Fixed Costs (ex mktg) £68m £70m £72m £74m

Variable Costs (ex mktg) £202m £200m £195m £200m

Mktg Spend £7.9m £6.3m £6.3m £7.9m

Total Costs £278m £276m £273m £281m

Operating Profit £39m £38m £33m £32m

Source: IPA Datamine (UK)

Page 30: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

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Page 31: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Why do 75% of Why do 75% of companies ignore the companies ignore the

evidence?evidence?

Page 32: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

The answer.....The answer.....human naturehuman nature

Page 33: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Many business leaders cut back on variable costs, including marketing, in order to meet the profit expectations of their shareholders and financial markets

The next 3 months

The next 3 years

Page 34: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

““Businesses that maintain aggressive marketing Businesses that maintain aggressive marketing programmes during a recession, outperform programmes during a recession, outperform

companies that rely more on cost cutting companies that rely more on cost cutting measures”measures”

Page 35: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

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Page 36: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Government has a Government has a role to playrole to play

Page 37: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

““Advertising fueled about 15% of growth in GDP Advertising fueled about 15% of growth in GDP for the major G20 economies over the past decade, for the major G20 economies over the past decade,

yet it only accounted for 2% of economic spend”yet it only accounted for 2% of economic spend”

Page 38: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart
Page 39: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

WFA Findings

Advertising speeds up the

spread of innovation

Advertising is a multiplier of

economic growth

Advertising is essential for competition

Source: World Federation of Advertisers (France)

WFA study proved the positive impact of WFA study proved the positive impact of advertising on global economyadvertising on global economy

Page 40: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

There is a strong correlation between There is a strong correlation between ad spend & household consumptionad spend & household consumption

Source: WFA, World Bank, Ad Barometer, WARC Averages for the period 1991 - 2000

Page 41: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

....and GDP....and GDP

Source: WFA, Ad Barometer, WARC

Page 42: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

““The Government should introduce a scheme The Government should introduce a scheme where advertisers receive a tax credit on where advertisers receive a tax credit on

incremental spend for one year”incremental spend for one year”

There is a precedent for this.A similar scheme was introduced in 2008 whereby companies received a tax credit of 25% on incremental R&D investment

Our viewOur view

Page 43: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

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Page 44: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Top Ten things to Top Ten things to rememberremember

Page 45: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

Top ten things to rememberTop ten things to remember

1) Consider marketing spend as an investment and not an expenditure

2) Take a leadership position in the media that you use, the share of voice that you achieve and how you phase your activity

3) Have a consistent level of activity throughout the year

4) Take advantage of lower media costs

5) Gain a deep understanding of who your target consumer is

6) Have a specialist examine your website to ensure that it is optimised to improve its ranking in search engines

7) Look overseas for inspiration

8) Up-skill your team in idea generation techniques

9) Invest time in analysing the effectiveness of your marketing communications

10) Learn from the large retailers – they know the power of advertising

Page 46: The Danger of Cutting Marketing. “I was asked what I thought about the recession. I thought about it and decided not to take part” Sam Walton Wal-Mart

“There are only two things in a business that make money - innovation and marketing.

Everything else is cost.”

Peter Drucker