The Corporate Flyer

In ThIs Issue

•ClosuresandadvisoriesFlying to France? Be sure to check out recent restrictions at major French airports, plus listings for other important advisories and fuel shortages. Read More

•TurbulenCe:WhaTCausesiTandhoWToavoidiTThis informative article by Jeppesen Senior Meteorologist Ben Neufeld explores what causes turbulence and the new prediction technologies Jeppesen is using to help customers avoid it. Read More

• JeppesenpreferredhandlerspoTlighTexcel handling – Poland. Read More

• Jeppesen’ssTrongCommiTmenTTooperaTorsinChinaNan Zhang, Beijing-based Client Relations Manager for Jeppesen, recently held two events in China —a flight operations symposium in Shanghai and a training session in Beijing. Read More

• goeleCTroniC,gogreenWiThJeppeseneCharTreaderserviCesJeppesen and SOLIDFX have joined forces to offer a reliable, simple, lightweight, low-cost package that replaces paper terminal charts. Read More

•employeespoTlighTDon Helvey, Jeppesen Business Aviation Account Manager, talks about his passion for all things aviation, including his customers. Read More

•TraCkinginvoiCes:endTheWaiTinggameNew functionality lets Jeppesen trip planners track down stray third-party invoices. Read More

•upComingevenTsRead More

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Anyone who has been on an aircraft has probably experienced at least one bumpy ride. What may seem similar to driving a beat up pick up truck down a worn dirt road is actually referred to as turbulence. Turbulence can and will shake any aircraft regardless of size, category, class or type. The official definition of turbulence is typically something like this: “Irregular atmospheric motion especially when characterized by up and down currents, or a general departure in a fluid from a smooth flow.” Turbulence probably will not bring down an aircraft, and is rarely fatal to passengers or crew members, but it is the number one cause of injuries sustained during flight. The following article outlines the causes of turbulence and provides clues on where it can be expected.

Closures and advisories

siGniFiCanT airPorT/runWaY Closures

For further information contact Jeppesen International Trip Planning or visit www.jeppesen.com/TPS and click on the Bulletins link

•Khartoum, Sudan (HSSS) — closed 01 September 2009 through 31 October 2009 due to maintenance on the movement area. Effective time during that period is 0500Z -1200Z. The alternate airport of HSPN (Port Sudan) is available 24/7 and can be used for traffic during the closure time at HSSS.

•Novosibirsk, Russia (UNNT) — closed daily from 0700Z–0900Z through 24 October 2009.

•Telluride, Colorado (KTEX) — closed from 7 April 2009 through 2 November 2009 for runway improvements.

•Cartagena, Colombia (SKCG) — closed from 0500-1100Z daily from 16 November 2009 through 30 November 2009.

•Tokyo, Japan (RJTT) — possible airport closures due to long-term construction project through December 2009. Check NOTAMs for closure times.

Travel and HealTH advisories

The U.S. State Department’s current list of travel warnings includes: Afghanistan, Algeria, Burundi, Central African Republic, Chad, Colombia, Côte d’Ivoire, Eritrea, Democratic Republic of the Congo, Georgia, Haiti, Iran, Iraq, Israel, Kenya, Lebanon, Mali, Nepal, Nigeria, Pakistan, Philippines, Saudi Arabia, Somalia, Sri Lanka, Sudan, Syria, Uzbekistan and Yemen.

noTaBle Fuel sHorTaGes & resTriCTions

Abuja, Nigeria (DNAA)out of stock until further notice

Accra, Ghana (DGAA) out of stock until further notice

Apia, Western Samoa (NSFA) out of stock until further notice

Asmara, Eritrea (HHAS) out of stock until further notice

Bergamo, Italy (LIME) out of stock until further notice

Kano, Nigeria (DNKN) out of stock until further notice

Lyon, France (LFLL) refueling time restrictions

Mbuji-Mayi, Democratic Republic of the Congo (FZWA) out of stock until further notice

TurbulenCe:WhaTCausesiTandhoWToavoidiTBy Ben neufeld, Jeppesen senior Meteorologist

Causes oF TurBulenCe

Mechanical TurbulenceHave you ever reached a cross-walk in a busy city and a blast of wind hits you? This is mechanical turbulence at its best, and is caused by objects deflecting wind in all directions. This object can be a building, a car, a mountain or nearly anything.

In the movie Top Gun you saw mechanical turbulence in action when Tom Cruise (Maverick) mistakenly flies through another aircraft’s “jetwash” and loses control of the plane. This jetwash is turbulence created by air flow over the wings of the aircraft, often called wake turbulence.

Jetwash also includes rising air and exhaust gases emitted from aircraft engine, which is yet another cause of turbulence. In this case, thermal turbulence is caused by rising pockets or bubbles of warm air that can create bumpy rides. Over prolonged periods these bumps can cause serious discomfort for passengers and crew.

Clear Air Turbulence (CAT)Perhaps one of the most misunderstood types of turbulence is clear air turbulence or CAT. In most cases, CAT is caused by a combination of mechanical and thermal turbulence. CAT is often encountered without warning by high-altitude aircraft in regions without significant cloudiness or nearby thunderstorm activity, and unfortunately, encounters can be violent.

To properly visualize CAT, think of a mountain stream on a summer evening. Calm water pools and gently flows over rocks and logs. The faint trickle of water sounds as if it belongs on a CD designed to help you sleep. Now imagine the same mountain stream shortly after winter thaw. Raging water leaps over obstructions creating a deafening roar with caps of white water flying into the air. In the atmosphere, the results are the same. In fact, turbulence in the air is much more violent than in water. The forces acting on the atmosphere have more effect

because air is much lighter and also has a lower viscosity.

The objects in the mountain stream responsible for creating white water are rocks, downed trees, or even a sharp bend or drop in the stream floor. In the atmosphere the objects are only slightly different. A bend or drop in the jet stream can be a cause of turbulence. Mountain peaks can cause significant turbulence well beyond their immediate range. Winds around thunderstorms can also create turbulence several miles from the actual storm. The flow of air aloft, much like the flow of the mountain stream, largely determines intensity. It is rare to see significant turbulence with a weak wind flow aloft. But a fast-moving, dynamic jet stream will often create significant areas of turbulence, much like the mountain stream after winter thaw.

The Myth of Wind ShearThere is a common misconception that wind shear is the cause of turbulence, and this statement is true… sometimes. As a pilot, dispatcher or any aviation enthusiast can attest to there probably have been times where high shear values were forecast and yet no turbulence occurs. On the other hand, there are times where significant turbulence occurs and shear values are low.

To clear up this myth it is first necessary to understand what wind shear actually is. Within the context of aviation, wind shear is defined as the change in either wind direction or speed with height along a flight path. A significant change in either component (speed or direction) will cause a notable jolt or chop as the aircraft and pilot adjust to the new air flow. In this case the shear value alone may accurately predict turbulence.

However, for a larger scale event one key ingredient is missing—instability, or the atmosphere’s tendency to encourage vertical motion. There are a number of features in the atmosphere that can lead to enhanced

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vertical motions. Frontal boundaries, jetstreams, outflows from thunderstorms and even energy from the sun can create instability. If instability and shear values are high, significant turbulence is likely. In fact, when both of these indicators (shear and instability) are present, forecast reliability of turbulence is nearly 85 percent

Now a “B” average for forecast reliability may not sound all that great but consider that instability and shear are difficult to measure, especially over vast oceans and remote regions where upper level wind and temperature readings are not always taken on a regular basis.

HoW To PrediCT TurBulenCe

With all of this information in mind, how do you find and avoid pockets of turbulence on any given flight? Clearly, the shear values on a flight plan will provide some clues as to where turbulence might occur, but they do not account for the key ingredient of instability.

Thankfully, the Ellrod index—developed by Gary P. Ellrod—does an excellent job of accounting for shear, as well as instability. Now it might be easy enough to include shear values along with the Ellrod Index on a flight plan, but Jeppesen and Weather

Decision Technologies have taken things one step further. The North Atlantic turbulence forecast map (below, left) depicts expected areas of turbulence and even separates between different flight levels. This map is based on… you guessed it… the Ellrod Index and shear values.

In addition to the turbulence forecast map, (which is available worldwide on www.Jetplan.com) you should consider a high level significant weather chart similar to the one shown below. This chart goes one step further as a meteorologist has enhanced the forecast to show regions where he/she believes turbulence will occur.

On your next flight, regardless if you are pilot in command, a dispatcher, or even a passenger, take time to look beyond the shear values. Products like Jeppesen’s turbulence forecast map give a much more complete prediction. Also look at the pilot reports of turbulence and see if they match up with the forecasted products. Or pick up the phone and call a meteorologist. Jeppesen meteorologists are available 24/7 and they love to sit around and talk about the weather (trust me, I’m one of them!). Taking these steps will result in smoother, more enjoyable flights, which ultimately leads to happier, repeat passengers. n

Founded in 2009, excel handling, is a new full-service ground handling and flight support company in Poland. With management and staff having more than ten years experience, excel handling has strong relationships with authorities and vendors throughout Poland. This means customers receive top-tier ground handling and flight support services. These relationships also allow excel handling to negotiate and offer the best possible prices to private and non-scheduled charter operators.

Committed to providing a true VIP experience, customers receive the highest levels of service and attention with excel handling. Every detail is attended to; from uniformed, English-speaking staff

at every location, to a fleet of Mercedes-Benz ground transportation vehicles. The company holds a handling license issued by the Polish Civil Aviation Authority, so clients can trust excel handling to comply with stringent safety procedures.

Closures and advisories (cont.)

Pamanzi, Mayotte (FMCZ) out of stock until further notice

Port Harcourt, Nigeria (DNPO) out of stock until further notice

reGional uPdaTes

France: Beginning 1 September 2009, a PPR (Prior Permission Required) is permanently required for all business and general aviation flights to Nice (LFMN), Paris-Orly (LFPO), Paris-Charles DeGaulle (LFPG), and Lyon Saint Exupery (LFLL). The PPR number will be issued in connection with airport slots being granted. All flights without a PPR number or corresponding slot time will be subject to either of the following:

•Flight plan request will be rejected

•Flight plan may be cancelled

•Aircraft may be re-routed.

•Operator is liable for an administrative penalty of 7,500€

The PPR number must be entered in box 18 of your ICAO flight plan in a specified format. Jeppesen can assist with all the requirements for operating into these airports.

Venezuela: Effective 28 August 2009, a new requirement went into effect from the Venezuelan Aeronautical Authorities that must be met prior to submitting the required documents for permit. All foreign aircraft must have a navigation aid clearance from the Navigation Aid Department of Civil Aviation. This process takes a minimum of eight to ten extra working days prior to operation to be able to submit all the required documents. Without this clearance certification, documents can not be submitted for a permit approval.

This new requirement has been put into effect to ensure all air navigational fees are paid by the operator prior to the issuance of a landing permit. Jeppesen will initially require a Power of Attorney from the owner of the aircraft to request the navigation aid clearance. Once this request is accepted, we will be advised if the aircraft has any unpaid or pending navigation fees for Venezuela. If any fees are shown, they must be paid or proven to have already been paid in order to receive official certification. After the certification is confirmed, Jeppesen can submit the required documents for a landing permit request. n

TurbulenCe(cont.)

preferredhandlerspoTlighT:exCelhandling,poland

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Jeppesen turbulence forecast map

Jeppesen high level significant weather map

This past August, Jeppesen hosted a flight operations symposium in Shanghai for its customers in the region. In attendance were numerous operators of corporate aircraft, including airlines, private flight departments and aircraft management companies. The aircraft fleets represented ranged from small-cabin airplanes up to Boeing Business Jets and Airbus Corporate Jets. The event took place at the Hilton Shanghai and was sponsored by Jeppesen preferred handler, China Eastern Airlines.

The symposium included a full-day workshop on international operations to North America and a discussion of flight planning and charting tools. These information sessions were conducted by Jeppesen’s US-based Client Relations Manager, Walter Taylor, and UK-based Senior Trip Specialist, Peter Cowley. While in China,

Walter also provided customer-specific training in Beijing.

Both the symposium and the training session were coordinated by Jeppesen’s Beijing-based Client Relations Manager, Nan Zhang. These two events, as well as Nan’s presence in China, illustrate Jeppesen’s commitment to aircraft operators in the region and recognition of this emerging market. n

With Jeppesen’s recently launched eChart Reader services, terminal charts can be organized and viewed on the SOLIDFX FX10 Portable Aviation Information Manager—a device that is easy to use and readable even in a bright sunlit cockpit. The FX10 is the only reader in the industry capable of displaying and automatically revising Jeppesen terminal charts, and when paired with Jeppesen eChart Reader software, the FX10 delivers a reliable, simple, lightweight, low-cost alternative to paper.

Jeppesen eChart Reader services include the same industry standard IFR charts available in paper, including approach procedures, standard instrument departures, standard terminal arrival routes and airport diagrams. Existing electronic chart customers can add eChart Reader services to their existing subscription for a small annual fee. Paper subscriptions can simply be converted to eChart Reader.

With the new FX10 and a Jeppesen eChart Reader service, pilots have everything

they need for IFR flight in one convenient package:

•Annual terminal chart subscription coverage, updated online every 14 days

•Global coverages to support any navigation needs

•Trip kit coverages available for one-time purchases

•Jeppesen Text Viewer subscription

•Paper enroute charts

The FX10 is specifically designed for aviation use:

•Display. The unique design is nothing like a laptop or tablet LCD display because it uses millions of polymer beads that are turned black or white to display a chart in up to 16 shades of grey. This makes charts look great indoors but even better in bright sunlight, which has always been a challenge for traditional LCD displays.

•Battery Life. Because the display is only drawing power when a chart is “drawn”, the FX10 can display charts for up to 10 hours on a single charge.

•Intuitive Software – Pilots can quickly access charts for particular airports and then bundle them in a virtual clipboard for each flight.

•Chart Zooming. Because Jeppesen charts use vector-based graphics, zooming on an area of the chart does not sacrifice image quality. Once zoomed pilots can pan/scroll the chart in any direction to move from one area to another.

JeppesenprovidesinTernaTionalopsTrainingToChineseoperaTors

neWJeppeseneCharTreadersubsCripTionserviCesdeliverasimple,reliablealTernaTiveTopaper

preferredhandlerspoTlighT(cont.)Based in Warsaw, excel handling’s 24/7 operations center coordinates services and facilities with its FBOs in Warsaw (EPWA) and Krakow (EPKK), as well as its network of aviation ground handlers and support professionals throughout Poland. excel handling is expanding its network of FBOs with new facilities due to open in January 2010 at Poznan (EPPO) and Wroclaw (EPWR). In addition to FBOs, it also offers much needed supervisory handling service at the vast majority of Polish airports.

During the last ten years air traffic in Poland has more than tripled, in part because of the many advantages it offers operators. Situated in an ideal location for technical stops when traveling to far eastern destinations, Poland remains financially attractive in what is a currently struggling economic climate. The majority of the key city airports in Poland are operational 24/7, with full customs and immigration services available. Most airports are not slot coordinated nor do they require PPR. These are all valuable factors that make Polish airports attractive as technical stop locations.

Operators can feel confident arriving in Poland knowing that they will be met and assisted by the highly qualified and reliable staff of excel handling. This young but blossoming company is committed to providing high quality service and maintaining the strictest levels of safety and security for non-commercial operators throughout the region. This is why Jeppesen welcomes excel handling into its Preferred Handler Network. n

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Experienced international operators

know invoices from ground handlers,

ground transportation providers, civil

aviation authorities and other third-

party service vendors can sometimes

trickle in for weeks and even months

after a trip. Although Jeppesen makes

every effort to ensure its vendors

provide invoices in a timely manner,

this is not always a reality. So, Jeppesen

recently created functionality in its

proprietary Trip Planning System (TPS)

that allows employees to better identify

and track outstanding third-party

invoices. The results so far have been

encouraging.

The system automatically “flags”

invoices that have not been received

within a designated time period.

Jeppesen personnel can also proactively

search for outstanding invoices based

on overdue days; 0-30, 31-60, 61-90,

and 90+. In cases where invoices have

not been received in a timely manner,

vendors are contacted and made aware

of the situation. As a result, errant

invoices are usually received that same

day or the next.

Above is an example of the screen

within the TPS application showing the

status of third-party invoices associated

with a given trip. Although this is

currently only available to Jeppesen trip

planning staff, the plan is to provide it

externally via the TPS customer Web

portal in the near future. n

Lucy Clements, Manager North American RegionI would like to introduce you to Don Helvey. Don is an Account Manager in Jeppesen’s customer-facing Sales and Service team where he oversees the West Coast of the United States and the Pacific Basin. Each quarter we will profile a different member of the team, helping you to get to know those who look after your account and to understand how Jeppesen is structured to better meet your needs.

Don Helvey: Hooked on AviationI spent part of my childhood living on a lake in Minnesota. One winter I was out skating and a Piper Cub with skis touched down quietly on the frozen lake. I was 14 and completely in awe because I had never seen anything quite like it. The Cub taxied up to me, and when the door opened, I realized it was my friend Scott and his dad, Bill. Turned out they were both pilots and Bill flew professionally for Northwest Airlines—the Cub was his fun airplane. Bill asked if I would like to go for a ride, and my first thought was running home and ask my parents. Then, on second thought reality hit; this is too good of an opportunity to pass up.

Scott jumped out and I crawled into the tiny front seat with skates on. Bill throttled up and the little Cub slid down the lake and lifted smoothly off the snow covered ice. Once we reached about 500ft Bill asked if I would like to take a turn flying. From the moment I gripped the stick and flew around the lake, I knew I found something different from anything I had done before. That was my first and last flight in a personal aircraft for a few years, but I thought about it constantly.

In 1984 my best friend Rhett received his private pilot certificate at the age of 17. I got to fly with Rhett quite a bit and began to learn more about aviation. Rhett and I even experienced a forced landing in a Citabria. Luckily everything worked out fine, and after seeing Rhett skillfully land the airplane on a frozen lake, I was all the more addicted to flying.

In 1989 I joined the U.S. Navy and flew off and on, but never earned my certificate because I was deployed at sea for most of my service. After leaving the Navy I enrolled in college at Winona State University and pursued my private pilot certificate with a goal of eventually becoming a commercial pilot. I finished my degree at Winona and still dreamed of flying professionally. While pursuing my commercial certificate I began my career at Jeppesen in the general aviation sales and service department. I worked at Jeppesen for about one year before being promoted to business aviation sales and service.

Working in business aviation has been a great experience. We are a strong team and work together to find solutions to customer needs. We each work with our own regions, creating a structured way to build trusted relationships with our customer base. Regionalization also allows us to spend a certain portion of time traveling to meet with customers during account reviews. Our team comes from a variety of backgrounds, but each of us has one common goal —meeting the needs and goals of our customers.

More than anything I do at Jeppesen, I enjoy meeting with customers, and identifying what we can do to help them achieve their goals. My favorite part of any trip is when customers invite me to tour their facilities, meet their teams and see their aircraft. People and airplanes are what sparked an interest in aviation and they are what keep me interested as my career evolves. For all of you I have had the opportunity to meet, it was a pleasure. I look forward to working with you for many years to come. For those I have not yet met, I am on my way with an account review in hand! n

TraCkinginvoiCes:endingTheWaiTinggame

employeespoTlighT

During the recent EAA AirVenture show in Oshkosh, pilots experienced the benefits and simplicity of the FX10 and many placed orders with SOLIDFX on the spot. The FX10 and Jeppesen eChart Reader deliver a simple and effective replacement

to paper charts, and also work well as a handheld supplement to an existing glass cockpit. For more information please visit http://www.jeppesen.com/personal-solutions/aviation/solidfx.jsp. n

neWJeppeseneCharTreader(cont.)

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j e p p e s e n . c o m

BA-N-NEWS-09_09

upComingevenTsPlease check with Jeppesen international Trip Planning for any slot requirements or parking restrictions.

Formula 1 racingSuzuka, Japan: 2 – 4 October 2009 Sao Paulo, Brazil: 16 - 18 October 2009 Abu Dhabi, UAE: 30 October – 1 November 2009 www.formula1.com

nBaa annual Meeting & Convention20 – 22 October 2009 Orlando, Florida www.nbaa.org/events/amc/2009/

aviation outlook asia 200927 – 29 October 2009 Beijing, People’s Republic of China www.terrapinn.com/2009/avasia/

inG new York City Marathon1 November 2009 New York, New York www.nycmarathon.org

india economic summit8 – 10 November 2009 New Delhi, India www.weforum.org/en/events/IndiaEconomicSummit2009/

dubai air show15 – 19 November 2009 Dubai, U.A.E. http://dubaiairshow.aero/

nBaa schedulers & dispatchers Conference27 – 29 January 2010 San Antonio, Texas www.nbaa.org/events/sdc/2010/

World economic Forum annual Meeting27 – 31 January 2010 Davos, Switzerland www.weforum.org/en/events/AnnualMeeting2010

HoW To reaCH us

Flight Planning, Weather, Fuel, and International Trip Planning

San Jose, CAToll Free: 877.537.7487 Direct: 408.963.2000 Fax: 408.961.5362 email: ifs@jeppesen.com

London, UK Direct: +44 1293 842403 Fax: +44 1293 842440 email: ifs_eur@jeppesen.com

Dubai, UAE Direct: +971 4 213 4862 Fax: +971 4 299 7052 email: ifs_dxb@jeppesen.com

airWaY Manuals, CHarTs, JePPvieW,navdaTa, and PiloT suPPlies

Denver, CO Toll Free: 800.553.7750 Direct: 303.328.4244 Fax: 303.328.4124

Neu-Isenburg, GermanyDirect: +49 6102 5070 Fax: +49 6102 507999

London, UKToll Free: 08000 UK JEPP (or 0800 085 5377)

225 W. Santa Clara St., Ste. 1600 San Jose, CA 95113

email: CorporateFlyer@jeppesen.com