Upload
insites-on-stage
View
1.210
Download
0
Embed Size (px)
DESCRIPTION
The Consumer Consulting Board: How Online Customer Communities will reshape your business (by Thomas Troch and Sébastien Van Laere) at the MRS Online Research Congress in London (UK) on Thursday January 17, 2013.
Citation preview
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
Insighting
Developing
Optimizing
Implementing
Business
Objectives
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
CHOOSING YOUR
Pilot Project
@thomastroch @sebastienvl
@thomastroch @sebastienvl
Conversations from external stakeholders
Co
nve
rsa
tio
ns fro
m in
tern
al sta
ke
ho
lders
Proud
company
Conversation
company
Boring
company
Adored
company
Communication is key!
@thomastroch @sebastienvl
Internal
@thomastroch @sebastienvl
Internal
@thomastroch @sebastienvl
Internal
@thomastroch @sebastienvl
Internal
@thomastroch @sebastienvl
@thomastroch @sebastienvl
External
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
It’s an EVOLUTION,
not a REVOLUTION!
@thomastroch @sebastienvl
Sharing
IS caring
@thomastroch @sebastienvl
@thomastroch @sebastienvl
@thomastroch @sebastienvl
www.insites-consulting.com
New York – London – Ghent – Rotterdam – Timisoara
www.insites-consulting.com
New York – London – Ghent – Rotterdam – Timisoara