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Australia’s Next Top Model hosted by Jennifer Hawkins

The complete series

The Welcome Book experience better

21

Episode 1: Mastering your remote 3

Episode 2: Learning the Foxtel tricks 7

Episode 3: Recording your favourite shows 11

Episode 4: Using On Demand 15

Episode 5: Taking Foxtel with you 19

Episode 6: Using My Account 23

Episode 7: Getting even more out of Foxtel 25

Episode 8: Troubleshooting and backup 27

ContentsYour guide to good timesYou’ve done it. You’ve made the big step, and are ready to enjoy the most incredible entertainment, every single day. And just like your favourite shows, we’ve created a series of entertaining episodes to guide you through everything you need to know about Foxtel.

From recording an entire season, to rewinding live TV on your iQ, to watching while you’re out and about – you’ll discover all the tools and tricks for getting the most out of your Foxtel.

But enough talk. The first episode is about to start…

3 4

And your Foxtel remote? That’s your VIP pass to the front row.

With this handy device you’re going to transform your TV to anything from a cinema, to a time travel machine. And it’s a key ingredient for your future entertainment.

Treat it well – and it’ll do the same for you.

The spotlight’s on.The curtains are raised. It’s showtime.

Smash S2 (M)

Be the Showstopper(and starter)

Mastering your remote

5 6

Mastering your remote

Standard remote iQ remote

Return to normal viewing

Find your reminders

Power ON/Standby

Discover ACTIVE

AV mode

Info on the shows you’re watching

Rent a movie

Change channels

Browse the TV Guide

Navigate menus

Customise your settings

Switch back to the previous channel

Change volume

Colour buttons – watch out for these buttons

on your screen

Change channels manually(These buttons may have

other interactive functions)

AV mode

Head to On Demand

Browse the TV Guide

Customise your settings

Navigate menus

Enter your choice or select

Change volume

Mute

Rewind

Play a ‘live-pause’, ‘live-rewind’ or recorded

program

Record

Colour buttons – watch out for these buttons on

your screen

Change channels manually(These buttons may have

other interactive functions)

Power ON/Standby

Return to normal viewing

Discover ACTIVE

Find your recorded programs

Info on the shows you’re watching

Change channels

Access interactive on-screen help within the ACTIVE menu

Switch back to the previous channel

Fast-forward recorded shows

Pause the programyou’re watching or starta ‘live-pause’ recording

Stop playback of the recorded program or exit to live TV

Mute

Access interactive on-screen help within the ACTIVE menu

Enter your choice or select

87

Learning the Foxtel tricks.

The Amazing Spider-Man (M)© 2012 Columbia Pictures Industries, Inc. All Rights Reserved. Marvel, and the names and distinctive likenesses of

Spider-Man and all other Marvel characters: TM and © 2013 Marvel Entertainment, LLC & its subsidiaries. All Rights Reserved.

Learning the Foxtel Tricks

Select your mission

The TV GuideAs soon as you hit you’ll be able to see the next 7 days of shows on your On-screen TV Guide. You can search by genre, time, or channel – so you’ll find exactly what you’re after. To watch, make sure the show is highlighted – and hit .

Title SearchAn awesome feature called ‘Title Search’ is available to iQ customers. Just head to the on-screen TV Guide, hit then follow the prompts and you’ll be able to search using the keys on your remote.

Quick RecordIf you have an iQ box and you see a show you like while you’re looking through the TV Guide, hit and it’ll be automatically scheduled to record in your planner.

On-screen TV Guide

Ever dreamed of being a superhero?

You now have more power in your hands than you ever imagined. Learn these skills, and you’ll never look at TV the same way again.

9 10

Learning the Foxtel tricks

Suspend TV in time... or fly through it

PausingIf you’re an iQ customer, the pause function lets you call the shots. Any little interruption to your viewing is no problem – just hit the , and it’ll stay ready and waiting for you to press play.

Rewind and Fast ForwardWith your iQ as your trusty sidekick, not only can you pause and rewind live TV, but whenever you’re watching something you’ve recorded or paused you can fast forward too. Don’t forget – you can also skip to the start or end of a recording by holding down the or buttons.

Foxtel Guide App

Foxtel Guide AppIf you’re out saving the world (but need to check what’s on TV), download the Foxtel Guide App~ (available on mobile and tablet). It gives you a portable TV Guide, and if you’re an iQ customer you can record and Series Link straight to your set top box! Check it out in Episode 5 on page 22.

TOP TIP

When watching a recorded program hit until you reach the preferred fast-forward speed. You can do the same when rewinding too.

Pausing with iQ

Disclaimer: ~ Internet connection required.

Compatible devices only. ISP and data charges may apply.

Foxtel ActiveWhen you’re watching a show and see appear on-screen, press on your remote to make your TV even more interactive.

You’ll be able to…

– Choose a news feed – Localise your weather forecast – Select a killer soundtrack – Get in on the action in selected

sports events

So brace yourself and go interactive with .

SKY NEWS Weather Active

Kung Fu Panda: Legends of Awesomeness

TOP TIPHead to the SKY NEWS Weather channel (Ch 603) and press .

11 12

Recording your favourite shows.

Total Recall (M)© 2012 Columbia Pictures Industries, Inc. All Rights Reserved.

Recording your favourite shows

When you’ve got an iQ box, recording is easy. It gives you the power to decide what’s on Foxtel tonight, and means you can program your own movie marathon, or record an entire series of a show.

Total Record

RecordingJust highlight the show you want in the TV Guide, and press . It’ll automatically be scheduled to record in your planner.

We’re always careful with our scheduling, but sometimes a show will run over its time slot. You can add an extra 20 minutes to any recording, just find it in the planner and press .

Recording via the On-screen TV Guide

TOP TIPiQ customers can record up to two shows, while watching a third recorded show, and iQHD customers can record up to two shows, and watch a third recorded show OR a show from the TV Guide.

13 14

Total Recall (M)© 2012 Columbia Pictures Industries, Inc. All Rights Reserved.

Recording your favourite shows

Recording a whole seasonYou can do this with Series Link. Just find an upcoming episode in the planner, and if it’s got a Series Link icon prompt at the bottom of the screen, you can set your iQ to record an entire season by hitting .

Record meSometimes you’ll see a record me icon flash up during a trailer for a show. If you think you’ll like it, just hit – and it’ll book it to record to your planner. If Series Link is available with the show, it’ll record all future episodes too.

Watch your recordingsThis one’s easy. Just press , find and highlight the show, and hit .

Delete your recordingsJust find the show in your , highlight it, and press .

Keep your recordings safeHighlight the show in the , press and you’ll see a ‘K’ for ‘keep’ pop up on the planner. This will prevent you from accidentally deleting the recording.

Series Link icon in Planner

Record Me icon on-screen

TOP TIPNeed to know more about Series Link ? We’ve set you up with a great video tutorial at foxtel.com.au/link

On the run?

Recording away from homeIf you’re not near your remote but need to record or Series Link something to your iQ, just download the Foxtel Guide App~ for mobile and tablets, log in with your My Account details and you’ll be ready to go. You can also remote record to your iQ from the Online TV Guide, Foxtel Go and your Preview eNewsletter. For more on Remote Record, check out Episode 5 on page 22.

Foxtel Guide App

Disclaimer: ~ Internet connection required.

Compatible devices only. ISP and data charges may apply.

15 16The Real Housewives of OC

Using On Demand

Using On Demand.

Get what you want now!

Diva moments are best left on screen. But when it comes to watching great TV, there’s no harm in getting what you want. Especially if it can happen at the press of a button.

Get picky with On Demand

Foxtel On Demand gives you control over what you watch and when you watch it. It’s the best way to experience a world of premium entertainment.

Access to the features below will depend on your box type. Just press or

on your remote to find out what’s available to you.

FeaturedGet a sneak peek at first episodes of new shows and see special features like ‘behind the scenes’ of TV shows. Plus, if you’re a movies customer, you can access up to three movies a week.

On Demand menu screen for iQ

17 18

Using On Demand

Catch UpMissed a movie or an episode? No problem. You can access up to a thousand episodes and movies (including recent releases) from the channels that are included in your subscription.

RentalsNew Release Instant Foxtel On Demand has the latest blockbusters1, ready to be watched when the mood strikes. The best part? Unlike a video store, we never run out of copies. You’ve got 48 hours to watch it, or watch it again!

New Release SessionsYou can order a New Release movie1 from one of our session times that suits you, and you’ll have the movie until 6am.

Online Movie StoreThe Online Movie Store is an ever expanding library of thousands of ad-free movies to rent1, 3.

TV ShowsSearch the library of thousands of TV episodes available to rent1, 3.

Main EventYou can be front row for premium Boxing, MMA and Wrestling action, plus music and other major family events1.

Rental menu screen for iQ

Disclaimer: 1 Additional charges apply for Foxtel On Demand and Main Event titles. 2 Must have a working phone line connected to your box. 3 Internet enabled Foxtel iQ and iQHD set top units only.

Family Guy

What can I access?

I want it all

For a super-charged On Demand experience, you just need to connect your box3 to the internet and call 131 999 to activate.

To get set up, you’ll need to plug an ethernet cable into the back of your internet ready iQ or iQHD box and connect it to your modem/router. If your internet connection isn’t near your iQ box, you can connect using a Powerline Adapter.

For more information visit foxtel.com.au/ondemand, or call 131 999.

Your box type Featured Catch Up

New Release Instant

New Release Sessions

Online Movie Store

TV Shows

Main Event

Standard

iQ/iQHD 2

Internet connected iQ/iQHD

Ways to rentFoxtel RemoteIf your box is connected to the internet3, or a phone line, you can use your remote to order. Press or and follow the menu.

foxtel.com.au/myaccountLog in to My Account online, click the ‘My Foxtel’ tab, select ‘Order Foxtel On Demand New Release Sessions’ and follow the prompts.

Call 131 999Order over the phone by calling 131 999 and follow the voice prompts to order.

Connecting your box to the internetWatch the tutorial at foxtel.com.au/connect

19 20

Freedom takes many forms. It might be cruising down an open highway. It might be the breeze blowing in your hair. But we think real freedom is the ability to take the shows you love with you.

Your travel buddy

Foxtel Go*It’s so much more than just an app. Foxtel Go means you can watch a selection of channels that you subscribe to at home; on your iPad, iPhone, Mac & PC, and selected Samsung Galaxy devices – plus catch up on shows you’ve missed! You can also remote record from the app to your iQ box at home.

Best of all? It’s included as part of your subscription.

For more information on downloading the Foxtel Go app head to foxtel.com.au/foxtelgo.

TOP TIPNeed to know more about Foxtel Go? We’ve set you up with a great video tutorial at foxtel.com.au/go

Disclaimer: *Available to Foxtel Residential Cable & Satellite customers with a STU, excluding Optus TV feat Foxtel customers. You must subscribe to a channel (or relevant tier) in your residential pack to access content available from that channel. Not all channels/content available on all Foxtel Go devices. Available on compatible smartphones, tablet, PC & Mac devices with an eligible operating system. See full list at foxtel.com.au/foxtelgo. Recommended internet speeds apply. Internet connection required. ISP and data charges may apply. Video quality may vary according to 3G/4G and WiFi service. Only available for use in Australia. Foxtel and some services not available to all homes. Apple, the Apple logo, iPad, iPhone & Mac are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Taking Foxtel with you

Taking Foxtel with you.

Sons of Anarchy

21 22Sons of Anarchy

Taking Foxtel with you

Foxtel Guide App

Record from the road...

The Foxtel Guide AppWith the Foxtel Guide App~ (easily found in the App Store or Google Play), you’ll be able to see what’s on for the next 14 days, plus you can also record and Series Link straight to your iQ box.

Online TV GuideThe full 14 day TV Guide is also available to view online at foxtel.com.au/tvguide. Plus, if you have an iQ box you can set shows to record directly to your box at home.

It’s nice to know Foxtel’s with you on the move. And the best part is, all these features are included in your subscription.

Using Remote RecordView the tutorial at foxtel.com.au/record

TOP TIPSeries Link is now available on the Foxtel Guide App. Download the app now and start planning!

Disclaimer: ~ Internet connection required.

Compatible devices only. ISP and data charges may apply.

2423

Using My Account.

The Borgias S3 (MA15+)

Using My Account

Having a My Account login is like having a secret weapon. You’ll have access to a range of features you can use to take charge of your Foxtel.

Head to foxtel.com.au/myaccount, and follow the easy sign up process.

Ready to be unstoppable?

Once you’ve got your My Account login, you’ve got extras at your fingertips, like:

Foxtel Go*When you’re not sitting in front of your TV, our app lets you take a selection of your channels and shows with you on your iPad, iPhone, Mac & PC, and selected Samsung Galaxy devices.

Remote RecordYou’ll also be able to record and Series Link straight to your iQ box at home from our Foxtel Guide App~ on your phone or tablet or from the Online TV Guide.

Learn more about Foxtel Go and Remote Record in Episode 5 on page 20.

Rule from anywhere

Whether you’re on your phone, tablet or PC, you can login to My Account online to:

– Pay your bill – See your bill history – Sign up for Easypay (direct debit), and – Update your personal details.

Getting ahead of the game

You’ve also got the power to do some awesome stuff yourself, like:

– Swap/upgrade your package – Add a Multiroom outlet – Order On Demand New Release Session

movies and Main Event, plus– Add the Foxtel magazine.

Using My Account onlineWatch the tutorial at foxtel.com.au/account

Disclaimer: *Available to Foxtel Residential Cable & Satellite customers with a STU, excluding Optus TV feat Foxtel customers. You must subscribe to a channel (or relevant tier) in your residential pack to access content available from that channel. Not all channels/content available on all Foxtel Go devices. Available on compatible smartphones, tablet, PC & Mac devices with an eligible operating system. See full list at foxtel.com.au/foxtelgo. Recommended internet speeds apply. Internet connection required. ISP and data charges may apply. Video quality may vary according to 3G/4G and WiFi service. Only available for use in Australia. Foxtel and some services not available to all homes. Apple, the Apple logo, iPad, iPhone & Mac are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. ~Internet connection required. Compatible devices only. ISP and data charges may apply.

2625

Getting even more out of your Foxtel

Read all about it

Foxtel MagazineWe’ve got a cover-to-cover guide to Foxtel each month – packed full of listings, interviews, and other hot news and gossip. It’s just $3.50 a month, and you can subscribe to it through My Account, or calling 131 999.

Get the goss

Preview eNewsletterWant the latest on what’s coming up? Competitions, news on our latest shows, and more?

Sign up for our Preview eNewsletter at foxtel.com.au/preview. Tell us the types of shows you like, and we’ll tell you when they’re on, so you never miss a trick.

Become a social butterfly

Facebook/TwitterLike us on Facebook, or Follow us on Twitter for the latest news, discussions, competitions, or just a good laugh.

www.facebook.com/foxtel

www.twitter.com/foxtel

Diagram visual

The Carrie Diaries

Foxtel Facebook and Twitter pages

Foxtel Preview eNewsletter

Getting even more out of your FoxtelMonday, 13 May 2013 10:14 AM

Page 1 of 7

Subject:)TEST)Preview)May)|)2013)9)What's)on)this)weekDate:)Wednesday,)8)May)2013)11:00)AMFrom:)Foxtel)<noreply@myfoxtel.com.au>Reply9To:)"noreply@myfoxtel.com.au")<noreply@myfoxtel.com.au>To:)Jasmine)De)Aquino)(SYD))Jasmine.deAquino@foxtel.com.auConversation:)TEST)Preview)May)|)2013)P)What's)on)this)week

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Movies

Sports

Entertainment

Lifestyle & Documentaries

Join the Foxtel Community

Gangster SquadWednesday 15 May (MA)

Foxtel On Demand

Sean Penn, Ryan Gosling, Emma Stone, Nick Nolte and Josh Brolinstar in this riveting crime drama about a crack team of cops taskedwith bringing down the empire of a ruthless gangster.

27 28

Troubleshooting and backup.

The Walking Dead

Troubleshooting and backup

– Check the power lead is in the power point… and that the power point is turned on.

– Check the batteries in your remote – this one’s an easy fix.

– Double check the wall plate is secure, and the cable running to the Foxtel box is fixed in place.

It might sound obvious, but:

– Turn off the power at the wall for around a minute, and then try again.

– Check the cable running from the Foxtel box to the TV is secure.

The list below deals with some of the issues that might be easily fixed

Troubleshooting

Still meeting resistance?

What’s happened? Try this

I’m receiving a No Signal/No Satellite Signal message.

Reset your box. If this doesn’t work, ensure the signal cables from your Foxtel box to the wall are secure. If you have an iQ/iQHD and receive No Satellite Signal, you must have 2 signal cables for service.

I’ve lost my Foxtel Picture. Make sure your Foxtel box is turned on and your TV is set to the correct input/channel – this is generally an AV/VIDEO or HDMI channel (check page 32 for channel number).

I can’t see free-to-air channels anymore. Do the FTA channels appear in the TV Guide? If not, please note that our retransmission agreements with Freeview channels depend on state and platform. To find out more call 131 999.

My picture looks stretched/squashed. Your STU may be set to the wrong picture settings. If you have a widescreen or flat screen TV your TV Type should be set to 16:9. To change your picture settings, hit setup and then select ‘Program Display’.

It’s not the end of the world......But it can feel like it. So before trying anything else, try resetting your box. First, find the BACK and SELECT button on the front of your Foxtel

box, press and hold both of these buttons for a few seconds and the box will turn off. Let go, and the box will reset after a minute.

3029 Teenage Mutant Ninja Turtles

Don’t be a hero

Safety firstYour Foxtel box meets Australian and international electrical and safety standards. So, to keep it that way:

– Make sure all electrical connections are kept safe (from zombies, and other hazards).

– Don’t try to take it apart! Our techies are trained to fix any problems with your Foxtel box, so leave it to them.

– Always disconnect the Foxtel box before removing any other equipment from its rear panel.

Be prepared

Setup tips and tricksThere are lots of options for how you like to view, just by hitting setup . Follow the prompts to:

– Set screen preferences with Program Display.

– Set up Closed Captions.

– Put viewing restrictions on your TV with Parental Control (your default PIN is 1234).

– And create My Favourites – a list of up to 50 channels as a personal TV guide.

Foxtel setup

Account number:

ROOM 1 ROOM 2 ROOM 3

Return Path connected to Foxtel iQ:

I can access On Demand by pressing the On Demand button on the Foxtel remote:

Parental Control PIN:

YES NO YES NO YES NO

YES NO YES NO YES NO

Location:

TV Foxtel is tuned to:

I can find this channel by pressing:

DVD/VCRFoxtel is tuned to:

I can find this channel by pressing:

AMPLIFIeRFoxtel is tuned to:

Now put this booklet somewhere handy ‘til you need it next. Go forth. And watch.

Need reinforcements?

Hit 999 on your remote, and you’ll find our dedicated help channel. It’s full of easy-to-follow video tutorials and demos. You can find some helpful video guides online too. foxtel.com.au/tips

Backup! I need backup!

Talk to usIf you’re all out of ideas, why not make Foxtel Support your first port of call?

Find the answers you need so you can get back to enjoying your Foxtel faster. Simply visit foxtel.com.au/support.

You can also email us at enquiries@foxtel.com.au or call us on 131 999. Troubleshooting

Watch the tutorial at foxtel.com.au/help DON’T

✗ Don’t pick up or move the Foxtel box while it is connected to the mains supply. If you want to move the Foxtel box, first disconnect it, then wait at least 30 seconds before continuing.

✗ Don’t stand the Foxtel box on soft furnishings or carpets. Do not cover any ventilation slots.

✗ Don’t place tthe Foxtel box in an unventilated cabinet or on top of a unit which emits heat (e.g. a TV).

✗ Don’t stack items of audio/video equipment in a crowded space.

✗ Don’t use or store the Foxtel box in hot, cold, damp or dusty places.

✗ Don’t put anything on the Foxtel box which might melt, drip or spill into it.

✗ Never stand objects filled with liquids, such as vases, on top of your Foxtel box.

✗ Never place naked flame sources, such as lighted candles, on top of the Foxtel box.

DO

✓ Allow at least 10cm of space above and around the Foxtel box to ensure a free flow of air around the Foxtel box.

✓ If the Foxtel box is placed with other items of audio/video equipment in a cabinet, make sure all items have sufficient space all around them, to allow ventilation and prevent overheating.