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THE CLOUD IS HERE. THE CLOUD IS NOW. THE CLOUD CHANGES EVERYTHING.
The cloud can help firms reduce capital expenditures, decreasing the total cost of ownership by standardizing core functionalities and IT infrastructure while creating top line growth through new services, whether developed in house in a more agile manner or in cooperation with other firms. And yet, for many financial services firms, investments in cloud technology have not delivered the desired results and benefits.
As a globally acknowledged leader in technology and consulting services to the financial services industry, Accenture works closely with leading cloud providers and numerous cloud technology vendors. We have seen that a winning cloud approach is built on a computing stack that combines the capabilities and scale of big, proven providers with the agility of small innovative tech firms. Such an approach can help strengthen global cloud resources and knowledge, emerging technologies developed by FinTechs, open source container platforms, and the Industrial Internet of Things.
Accenture has built – in cooperation with our cloud ecosystem alliances – a hybrid multi-cloud landscape that addresses many of the typical use cases challenging the financial services industry. This is the Accenture Cloud Innovation Center for Financial Services.
The Accenture Cloud Innovation Center helps client firms imagine, develop, test and implement at scale innovative cloud solutions that meet their specific business needs by offering them the opportunity to:
• Attend cloud use case demonstrations specifically targeting the financial services industry, and obtain assessments of related cloud solutions and their applicability to their situation.
• Access a greenfield setting for the co-creation, rapid prototyping and testing of a cloud-based solution that addresses their needs. This is done by using Accenture’s Design Thinking methodology, in direct interaction with Accenture’s specialists and cloud vendors.
• Conduct integration tests with their own application landscape and “package” solutions for a scaled implementation at speed in their business operation.
This approach gives client firms the ability to meet feasibility, security, and regulatory requirements and to conduct integration testing upfront, ahead of major investments and commitments. The Cloud Innovation Center can provide IT organizations and business departments the agility needed to rapidly adopt innovations in a more informed and cost-effective way.
THE ACCENTURE CLOUD INNOVATION CENTER FOR FINANCIAL SERVICES
In a world of escalating regulatory requirements, expanding competitive pressures and greater shareholder demands, the cloud looms large. As a powerful business asset, the cloud can help financial services firms deliver outstanding customer service while redirecting valuable resources to the core businesses.
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ACCESS TO GLOBAL CLOUD CAPABILITIES AND EXPERIENCE
• Access to a leading cloud technology ecosystem that includes hybrid and multi-cloud capabilities and is constantly evaluated, upgraded and expanded.
• Benefit from Accenture’s experience-based evaluations of fintechs and open source providers.
• Access to a growing library of use cases based upon Accenture’s broad client work in the financial services industry.
• Opportunity to work collaboratively with Accenture’s large roster of vendor alliances as well as with Accenture’s specialist groups, including the London FS Digital Lab, the London Fintech Innovation Lab, and the Tel Aviv and Washington Security Labs.
“TRIED” INNOVATION AT SPEED AND AT LOWER RISK
• Greenfield setting for the prototyping and testing of cloud-based solutions.
• Solutions that comply with regulatory requirements and dictates.
• Packaging of defined and tested solutions for scale implementation at speed.
TAILORED SOLUTIONS FOR GREATER EFFECTIVENESS AND COST EFFICIENCY
• Design Thinking methodology for the co-creation of tailored use cases adapted to each client firm’s needs.
• Rapid prototyping and testing to help validate transformational business cases ahead of major investment commitments.
• A facility that allows financial services firms, vendors and regulators to test solutions without the concerns associated with a production environment.
A FLEXIBLE PLATFORM WITH RAPID PROTOTYPING OPPORTUNITIES With a flexible platform and co-creative rapid prototyping methodology, the Accenture Cloud Innovation Center for Financial Services delivers great business value in a cost-efficient approach to banking, insurance and capital market firms across the globe.
Located in Zurich, Switzerland, and with a focus on complying with the Swiss Financial Market Supervisory Authority – FINMA’s regulatory requirements, deemed the most stringent in the world, the Cloud Innovation Center is multi-tenant and accessible across the globe through Accenture’s Labs and Studio facilities.
4
DELIVER RAPIDLY ON THE PROMISE OF THE CLOUD
VALU
E
TIME
Innovation at speed, proven & rapid scale up, continual learning & innovation
Slower time to market, not tested/higher risk,lost opportunities for competitive advantage
2 3...
CLOUD SOLUTION
BLUEPRINT CREATED
BUSINESS USECASE CREATED
TECHNICAL USE CASE CREATED
PILOT
Accenture Cloud Innovation Center for Financial Services approach to developing cloud-based solutions approach
Traditional approach to developing cloud-based solutions
INCUBATION PROJECTS6 TO 8 WEEKSCo-Creation Workshops
• Rapid problem statement definition using Design Thinking methodology and use case development.
• Allow for the quick development of technical blueprints.
TRANSFORMATION PROJECTS3 TO 12 MONTHSCloud Blueprint Development
• Through our broad ecosystem alliances and developed solutions, we help validate business use cases including the proper identification of “best fit” app candidates for using a cloud native solution.
• Firms can benefit instantly from using developed and prototyped solutions.
• Firms can quickly pilot developed blueprints in their business operations.
• Allow for faster go-live and expansion of developed solution(s).
TRANSFORMATION ++ PROJECTS12+ MONTHSScale Up
• Can help dramatically reduce footprint of legacy technology.
• With new architectures, firms can evolve their customer services capabilities and solutions.
• Can help rebalance IT budget (run & change) by lowering run cost through cloud transformation.
• Implement multi-cloud management capabilities for “end-to-end” business transactions, spread applications and for data security and connectivity.
PILOT
1
The combination of our hybrid multi-cloud platform and Design Thinking methodology allows for much quicker design/implementation cycles than traditional approaches.
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JOURNEY OF IMMERSIVE COLLABORATION & BREAKTHROUGH INNOVATION
FS CLOUD INNOVATION CENTER EXPERIENCE
BUSINESS CASE (Understand needs and innovation opportunities)
TARGET ARCHITECTURE (Identify solution along technology & processes)
TECHNICAL USE CASE (Define technical workflows)
CLOUD BLUEPRINT (Implement the solution)
UNDERSTANDAND DEFINE
DESIGN ANDIMPLEMENTD
ESIG
N T
HIN
KIN
GO
NSITE
TRA
NSFO
RM
ATIO
N
NEW USER EXPERIENCE THROUGH DESIGN THINKING METHODOLOGY
IMPLEMENTDISCOVER DESCRIBE TESTIDEATE PROTOTYPE
WORKSHOP 1Articulation of cloud problem statement and prototyping (on paper) of individual cloud use cases
WORKSHOP 3+User testing of the developed prototype, as well as joint implementation planning
WORKSHOP 2+Further (rapid) prototyping/testing of use case based solutions, leveraging the Cloud Innovation Center’s technical environment
Three types of workshops are available, through which clients, together with our specialists and Accenture’s cloud ecosystem alliances, can design, co-create and prototype a cloud solution adapted to a firm’s business needs.
The proposed Accenture Cloud Innovation Center for Financial Services approach is built upon a holistic, client-centered and collaborative approach.
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HYBRID MULTI-CLOUD EXPANDABLE ARCHITECTUREThe Cloud Innovation Center for Financial Services is multi-tenant and provides access to a cloud stack that is ideally suited to many of the typical cloud use cases challenging the financial services industry. It is adaptable and can address each client firm’s situation. It is also expandable, integrating new cloud vendors specifically chosen to address clients’ needs and maintain leading edge solutions.
ACCENTURE FUTURE CAMP / LIQUID STUDIOS
ETC.
EQUINIX CLOUD EXCHANGE (ECX)
APP DEPENDENCY
MAPPING
INFRASTRUCTURE
ACCENTURE INTELLIGENT ORCHESTRATION PLATFORM (AIOP)
USE CASES (APPS / SAAS / MOBILE)
SECURE MULTI-CLOUD CONNECTIVITYCisco ACI Fabric, Nuage Networks VSP from Nokia
Rack 1Cisco FLEXPOD
architecture
Rack 2HPE SYNERGY architecture
Orchestration Engine – Red Hat CloudformsACC
ENTU
RE IN
SIG
HT
PL
ATFO
RM (A
IP)
ACC
ENTU
RE D
EVO
PS
PLAT
FORM
(AD
OP)
Analytics Engine - Turbonomic
Automation Engine - Ansible
Network -Cisco ACI Network - HPE Synergy
Server - Cisco UCS Servers – HPE Synergy
Storage - Netapp Storage – HPE 3PAR
Equinix IBX Data Center Zurich (ZH5)
PUBLIC CLOUD Salesforce, AWS, Azure,
Adobe and moreCLOUD VIRTUALIZATION
Red Hat Openshift
Cisco Tetration Analytics Platform
as a Service
ZERO
-TRU
ST S
ECU
RITY
SEG
MEN
TATI
ON
AN
D P
OLI
CY
CO
MPL
IAN
CE
Trili
o, T
rend
mic
ro
7
A GROWING CATALOG OF USE CASESCOST SAVING USE CASES
# CATEGORY USE CASE NAME BENEFIT DESCRIPTION
1 CROSS FINANCIAL SERVICES (FS)
PRIVATE CLOUD PROVISIONING (IAAS / PAAS)
Reduce infrastructure costs, allow operational visibility, improve time-to-market through easy scalability, agility and automatic provisioning using a self-service portal and catalog.
2 CROSS FS AUTOMATED MULTI-CLOUD BACKUP & DISASTER RECOVERY
Reduce infrastructure costs by consolidating disaster recovery and automated management with effortless spin up of apps along with their operating systems, network configurations, security groups and policies, and moving metadata and data into a new zone, datacenter, or cloud.
3 CROSS FS AUTOMATED MULTI-CLOUD WORKLOAD MIGRATION
Reduce operational costs using agile infrastructure provisioning. Cloud virtual to virtual (V2V) or physical to virtual (P2V) migration simplifies the process of workload migration from legacy platforms, and provides a robust and flexible cloud computing infrastructure.
4 CROSS FS INTELLIGENT CAPACITY + LICENSE MANAGEMENT
Deliver application performance and lower cost for compliance management through continuous analysis of application consumption, costs and compliance constraints as well as automated resource allocation in real time.
5 CROSS FS SOFTWARE DEFINED NETWORK (SDN)
Provide rapid provisioning of workloads, automation and flexibility between landing zones, with united network security and policies.
6 CROSS FS CENTRALIZED MULTI-CLOUD POLICY MGMT.
Unify policy management for infrastructure and applications, and for security and multi-cloud enforcement.
7 CROSS FS LEGACY MODERNIZATION
Address the range of new business requirements and modernize in an agile, highly efficient, scalable and timely manner.
8 CROSS FS MAINFRAMEOFFLOADING
Free legacy mainframes from MIPS intensive workloads by offloading data and processes to a modern scalable data layer allowing mainframe downsizing. This helps reduce costs and allow for new use cases as demanded by business.
9 CROSS FS SINGLE VIEW OF THE BUSINESS
Centralize, organize and present relevant business information from various sources and channels, with a focus on serving business needs – such as a 360° view of customers or risks – to facilitate centralized governance.
8
# CATEGORY USE CASE NAME BENEFIT DESCRIPTION
1 DIGITAL RETAIL BANK
OPEN BANKING, RAPID INNOVATION, ANALYTICS
Move towards a PSD2-ready core banking environment to allow for rapid front-end deployments and quick adaptations to client needs. The integrated omni-channel approach increases the touchpoint frequency with the customer and thus supports the evolution towards an “everyday” bank with new revenue potential.
2 DIGITAL ASSET / WEALTH MANAGER
ANALYTICS, DIGITAL MARKETING
Target asset and wealth management firms and their need to offer tailormade services, seamless user experience (UX), and valuable content to their customers. This use case explores the pursuit of new businesses, as well as improvements to their cost structure.
3 DIGITAL INVESTMENT BANK
FX TRADE, ANALYTICS, DIGITAL MARKETING
Target digital investment banks and their need to offer a large panel of financial products and trading mechanisms as well as a rich UX, multi-channel coherence and the ability to adjust content in real time while complying with numerous regulations and data security controls.
4 DIGITAL INSURANCE
ANALYTICS, DIGITAL MARKETING, OMNI-CHANNEL, CX DESIGN / MGMT., MOBILITY
Provide traditional insurers digital solutions to help them reinvent and digitalize their customer experience.
TOP LINE GROWTH USE CASES
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The Accenture Cloud Innovation Center for Financial Services is a joint initiative with leading cloud and security providers aligned to financial services firms’ needs.
A CLOUD ECOSYSTEM BUILT ON STRENGTH
Servers / Software Defined Network (SDN) / Analytics
Tetration Analytics™, Application Dependency Mapping, AppDynamics®
Hybrid IT – incorporating Server, Storage and Network
Comprehensive Software Defined Networking for Multi-Cloud and SD-Wan with End-to-end Software Defined Security
Software as a Service (SaaS) Solution
Container Solutions
Public Cloud Solution
Automated Backup & Storage Solution
Public Cloud Solution
Network / Servers / Storage Solution
Modern, Cloud ReadyDB Solution
SaaS Solution
Cloud Orchestration LayerCloudForms, Openstack®, OpenShift®,
Ansible® Tower, Containerization, mobile platform
DC Provider & Interconnection Platform
Security Solution Backup Security Solution
Analytics & Decision Engine
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11
WORKING SESSION ”PACKAGES”
EXPLORATORYExploratory
package
BASICPACKAGE
ADVANCEDPACKAGE
MATUREPACKAGE
BASIC DELIVERABLES
Design Thinking Workshop with co-creation across four key dimensions of a use case: business, technical, target architecture and cloud blueprint
EXPECTED OUTCOMES• Demonstration of successful use case(s)• Definition of high level solution blueprint • Executive summary
EXPECTED OUTCOMES• Granular Design Thinking Workshop to
co-create the selected use case(s) and their solution blueprint(s)
• Definition of a high level implementation roadmap
EXPECTED OUTCOMESFor complex use cases:
• Creation of multiple solution blueprints • Several Design Thinking Workshops to
co-create comprehensive prototype(s)• Detailed implementation roadmap• Detailed de-briefing session including
video & demo of prototype
EXPECTED OUTCOMESFor complex use cases:
• Creation of multiple solution blueprints • Several Design Thinking Workshops
to create extended/comprehensive prototype(s)
• Detailed implementation roadmap• Detailed de-briefing session including
video & demo of prototype• DevOps
1 Day Session
2–5 Days Session
1–4 Weeks Session
>1 Month Session
The Accenture Cloud Innovation Center for Financial Services offers firms working session packages that range from a single day to several weeks for addressing and exploring complex business issues and challenges.
Copyright © 2018 Accenture. All rights reserved.
TO FIND OUT MORE Dr. Christian TölkesFinancial Services Technology Advisory LeadAustria, Switzerland, Germany and [email protected]
Dr. Nikolaus Schmidt Financial Services Cloud Lead Austria, Switzerland, Germany and [email protected]+49 175 576 9484
STAY CONNECTEDAccenture Financial ServicesTechnology Advisorywww.accenture.com/ca-en/financial-services-technology-advisory
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ABOUT ACCENTURE Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435.000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
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