The City of Edmonton Pedestrian Way nding Design ......Applied | Edmonton Pedestrian Way nding Design Standard – Pedway Concept Plan | January 2016 7 3 Typology On-street support

The City of EdmontonPedestrian Way�nding Design Standard

Pedway Concept Plan January 2016

Applied | Edmonton Pedestrian Way�nding Design Standard – Pedway Concept Plan | January 2016 2

Contents

1 Introduction 3 Overview 4

2 Principles 5 3 Typology 6 Proposed typology 6 On-street support 7 Connecting all the systems 8

4 System identity 9 A single system 9 A connected identity 10 One map base, two applications 11

5 Mapping 12 Heads-up vs North-up 12 Pedway map 13 Pedway map exploration 14 LRT Exit maps 17

6 Signs 18 Pedway Map sign 18 Pedway Map sign – orientation options 19 Pedway Map sign – optional directions 20 Pedway Map sign – supporting information 21 Pedway Directional sign 22 Pedway Directional sign – layout options 23

7 Product design 24 Existing products 24 On-street concepts 28 Materials palette 29 Pedway product design 30

8 Wider applications 33 Printed Pedway map 34 Online Pedway map 35 Pedway smartphone app 36

9 Placement 37 Sign quantity estimates 37

10 Proposed next steps 38


Applied were asked to audit and review the existing Pedway way�nding and present recommendations for updating the system.

In parallel to this, Applied are developing the Design Standard for an on-street pedestrian way�nding system.

This document consolidates the strategic approach established in the Interim Pedway Report, and presents concept designs for a revised system that supports pedway connections in Downtown.

1 Introduction


Edmonton has very little pedestrian way�nding available in the public realm.

Research and analysis set out in the Pedway Interim Report shows that the existing sign typology of the Pedway is not at fault, but the graphic information design and implementation are. Therefore a dramatic departure is not needed, but an improvement on what exists is.

At the same time, a new on-street pedestrian way�nding system is being developed for Downtown that will provide a level of legibility of the city that hasn’t been available before. On-street maps will show pedway connections between buildings, raising people’s awareness. However, basic support is still needed internally.

The pedway connections are an integral part of the Downtown fabric and should be supported. However, similar systems from other cities such as Calgary and Toronto indicate similar problems in terms of way�nding, but have not bene�ted from a coordinated approach to both internal and external way�nding.

The City of Edmonton has a unique opportunity to design both on-street and Pedway systems to work together.

It is recommended that the on-street and Pedway systems dovetail both graphically and physically and that maps use the same base reference, but show di�erent levels of detail depending on the location (interior or exterior).

Big pictureIt is important to recognise that there is only so much that way�nding can �x.

One of the major insights from the research is that the planning and architectural relationships of the pedway connections themselves is inconsistent, resulting in some di�cult access points and poor line of sight.

There are opportunities to look at more signi�cant structural reviews and policies on where future pedway connections are built, but this project focusses solely on way�nding information.

Opening hoursIn addition to structural considerations, the success of the pedway connections really lies in their availability.

Opening hours are a fundamental barrier to users. Unless a core opening time can be �xed and advertised consistently, users will be discouraged from accessing the pedway connections outside of the most basic business hours.

This fundamentally a�ects the graphic solutions and implementation strategy.

1 Introduction Overview


Insights from research and consultation have been distilled into the following principles, forming the design rationale:

Links not routesThe ‘Pedway’ is not a route network, it is a collection of many incidental pedway connections. Emphasise the links, not the routes.

On-street thresholds are not pedwaysThe current approach uses the pedway brand icon as a �ag, indicating the building has one or more pedway connections to other buildings. However, the on-street thresholds themselves are rarely pedway connections and are usually just access to a building lobby. Pedway signs should only be used at pedway connections themselves.

The on-street system will indicate major building entrances, and show pedway connections between buildings. Existing pedway �ags will therefore not be needed.

Emphasise the buildingsEmphasise the buildings so that users understand they are having to navigate di�erent environments with multiple entry and exit points.

If user expectations are managed and they know they are entering di�erent environments, then the lack of any heavily signed ‘pedway’ routes inside each building is not a surprise.

Inside and outWhether the pedway way�nding is developed alongside the on-street system or at a later stage, it should dovetail with the city way�nding typology, graphically and physically.

Provide guidelinesBuilding owners need to be given consistent guidelines to implement their own way�nding that connects with the citywide system. Terminology, icons and hierarchy should match, supporting seamless journeys regardless of brand.

It is impractical and undesirable to force heavy pedway ‘route’ signage through buildings on owners. Owners should be responsible for supporting access through their own spaces, and guidelines will provide the foundation for a consistent approach, providing they are followed.

Provide a sense of scaleThe on-street system will use minutes to indicate approximate walking times. It is recommended that the pedway connections also indicate an approximate distance in time, reinforcing the understanding of buildings as stepping stones and distance, which is currently lacking.

Resolve the opening hoursIf opening hours are not resolved, advertising access is virtually impossible.

One option is to establish core and secondary buildings that are usefully connected by pedways and whose owners can agree consistent times. For example:

→ LRT, 5am–1am

→ Core, 6am–11pm

→ Secondary, 9am–5pm

In its current state, the only way to communicate the connections would be in a real-time, digital application, developed in tandem with the in-situ static signage.

This would require a complex network of WiFi beacons to locate users indoors, signi�cant funding and ongoing maintenance to communicate changing hours and ensure beacons are functioning in all spaces.

Provide LRT station exit mapsLRT stations are key entry points to Downtown and o¤en provide access to multiple buildings with their own pedway connections.

Stations should provide detailed station exit maps as well as a Downtown Pedways Map at station concourse level.

Improve parkade accessUnless parkade owners are prepared to provide obvious way�nding for pedestrians moving through parkades, showing them as part of the pedway connections should be avoided. For example, the change in level of comfort between The Westin and the Library Parkade is dramatic and discouraging.

Support user agendasResearch shows that a user’s primary motivation for making journeys that include pedway connections is to access a destination. The following elements are not used to make way�nding decisions:

→ Pedway logo / brand

→ Compass directions

→ Graphic representations of external landmarks whilst indoors

→ Level of pedway connections

It is the responsibility of the building owners to identify step free routes within their spaces and towards connections to adjoining buildings.

Support decision pointsThere are many examples where existing pedway maps are not at key decision points, or not frequent enough. Any new implementation should resolve this.

Support exitsEnsure all building exits are clearly supported, using the street name to con�rm the threshold.

Appoint a way�nding custodianThe City of Edmonton should appoint a way�nding custodian who’s role it is to maintain both on-street and pedway way�nding. Their role should re�ect and manage agreed way�nding policies.

2 Principles


Pedway

Pedway

Pedestrian Monolith

Pedestrian Fingerpost

3 Typology Proposed typology

The typology of Pedway signs is part of the wider typology of city way�nding signs – a connected system, working both inside and out. It must be viewed in relation to on street sign placement and the information provided at these points (ie. mapping showing the presence of the pedway connections).

The relationship to the on street system suggests that the typology is made up of Pedway map and direction signs – the pedway �ag signs should not be required.

As stated before, the existing sign typology of the Pedway is not at fault, but the system’s failings come in the graphic information design and implementation.

Pedway directional Provides directions to adjacent connected buildings, supporting routes identi�ed on Pedway map.

Pedway mapProvides awareness of the extent of the Pedway system and highlights the connection points between buildings to allow for easy route planning.

On street signs (pedestrian Minilith)Provides on street information to users whilst also identifying the presence of the Pedway network. Awareness of the Pedway allows users to consider alternative routing options as opposed to those on street.


3 Typology On-street support

Downtown dra� sign placement The dra¤ on-street sign placement shows that thresholds to buildings with pedway connections and LRT access will be well supported, removing the need for the current pedway �ag signs at street level.

Please refer to the On-street Concept Design Report and System Planning Report for a full background on the on-street priority route network, typology and sign placement.

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Pedestrian monolith (2, double sided)

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Fingerpost (12, blades TBC)

Primary route

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The on-street system provides an awareness of the Pedway network of connected buildings and shows entrances to and connections between the buildings.

Inside the individual buildings users should be guided by the third party signage.

Building signage should follow clear guidelines to de�ne the information hierarchy and content that should be included to support connections between buildings that are part of the network.

At connection points between buildings Pedway speci�c signs should be used to con�rm connections using directional information and provide an overview of the network through map based signs. This allows users to both plan and con�rm their routes.

The identity and mapping shown inside relates closely to that used outside on the on-street system.

Pedway

Pedway LRT Exit map Pedway

LRT Exit map

Pedestrian Minilith

Pedestrian Monolith


Car Park/Transit arrival sign

1 2 3

3 Typology Connecting all the systems


4 System identity A single system

The Pedway way�nding is part of the wider typology of city way�nding signs – a connected system working both inside and out.

A single system identity should be used across all sign types in order to create a consistent, recognisable, trusted and integrated system.

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Pedway ConnectionDestination FinderA4 104th StreetB5 Abbey Glen E5 Alberta HotelA5 Alberta Suites HotelA6 All Saints Anglican CathedralD3 Art Gallery of AlbertaD3 Arts DistrictB2 Baccarat CasinoA5 Bay/Enterprise Square F2 Boyle Street PlazaE4 Canada PlaceD5 CDI CollegeD4 Centennial PlazaC5 Central B1 Central McDougallE1 Chinatown E4 Chinatown GateD3 Churchill D4 Citadel eatreD2 CN TowerB5 Commerce PlaceB4 Commercial CoreB6 Crowne Plaza Chateau LacombeB3 Delta Centre Suites HotelA4 Don Wheaton Family YMCAC4 Edmonton City Centre Mall EastB4 Edmonton City Centre Mall WestD3 Edmonton City HallB6 Edmonton JournalF2 Edmonton Police HeadquartersF6 Edmonton Queen RiverboatE1 Mary Burlie ParkC6 McDougall ParkB6 McDougall United ChurchA2 Neon Sign Museum


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Downtown PedwaysIndoor links between buildings




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A4 104th StreetB5 Abbey Glen E5 Alberta HotelA5 Alberta Suites HotelA6 All Saints Anglican CathedralD3 Art Gallery of AlbertaD3 Arts DistrictB2 Baccarat CasinoA5 Bay/Enterprise Square F2 Boyle Street PlazaE4 Canada PlaceD5 CDI CollegeD4 Centennial PlazaC5 Central B1 Central McDougallE1 Chinatown E4 Chinatown GateD3 Churchill D4 Citadel �eatreD2 CN TowerB5 Commerce PlaceB4 Commercial CoreB6 Crowne Plaza Chateau LacombeB3 Delta Centre Suites HotelA4 Don Wheaton Family YMCAC4 Edmonton City Centre Mall EastB4 Edmonton City Centre Mall WestD3 Edmonton City HallB6 Edmonton JournalF2 Edmonton Police HeadquartersF6 Edmonton Queen RiverboatC2 EPCOR TowerD6 Fairmont Hotel MacDonaldF2 Fire Hall #1E4 Francis Winspear Centre for MusicD5 Frank Oliver Park

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Downtown Pedways

Downtown Pedways

Pedestrian Minilith Car Park/Transit arrival signPedway Map Pedway Directional Pedestrian Monolith Pedestrian Fingerpost


4 System identity A connected identity

A connected brand identity should align the on-street with the pedway system.

Currently the identities are individual.

They could be aligned with just the use of consistent system colour.

The established pedway brand could be the starting point for the on-street identity in order to create a connected identity.

Or elements of the existing brand could be used more subtly to develop individual but connected identities.


ChinatownGate

FairmontHotelMacDonald

CDI College

MarriotCourtyardHotel

Edmonton QueenRiverboat

AlbertaHotel

Tix on theSquare �ree

BananasCafé

ShumkaStage

Edmonton Public SchoolsArchives & Museum

MacDonaldStairs

Muttart Conservatory

Rice HowardWay

CoastEdmontonPlaza Hotel

Holiday InnExpress

AlbertaSuitesHotel

ComfortInn

Crowne PlazaChateau Lacombe

UnionBank Inn

Boyle StreetPlaza

GreyhoundBus Station

Neon SignMuseum

FirstPresbyterianChurch

MilnerBuilding

RoyalAlbertaMuseumComing 2017

Future site ofGalleria

Edmonton PoliceHeadquarters

Fire Hall #1

CN Tower

EPCORTower

BaccaratCasino

Pacific RimMall

McDougallUnitedChurch

EdmontonJournalAll Saints

Anglican Cathedral

MacEwanUniversityAlbertaCollegeCampus

Citadel�eatre

ChanceryHall Century

Place

ShawConferenceCentre

EdmontonCity Hall

CanadaPlace

Stanley A.Milner Library

SuttonPlace Hotel

101 StreetTowerBell

Tower

Delta CentreSuites Hotel

University of AlbertaEnterprise Square

Candian WesternBank Place

Standard LifeBuilding

Royal BankBuildingATCO

Centre

102 St.Centre

BeaverHouse

HSBCPlace

EdmontonCity CentreMall West

ManulifePlace

CommercePlace

ScotiaPlace

EdmontonCity CentreMall East

ProvincialCourthouseof Alberta

Telus Plaza

Don WheatonFamily YMCA

Francis Winspear Centre for Music

Art Galleryof Alberta

BrownleeBuilding

�e WestinHotel

Sun LifePlace

ATBFinancial

Level +2 Level +2 Level +2 Level +2 Level +2 Level +2 Level +2

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Bay/EnterpriseSquare

Central

MacEwanComing 2014

Churchill

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs Stairs

Stairs Stairs

StairsStairs

Stairs

Stairs

Mary BurliePark

VeteransPark

AbbeyGlen

Frank OliverPark

McDougallPark

McDougallPark

Beaver Hill House Park

BeatriceCarmichaelPark

Diamond Park

Sir WinstonChurchill Square

Rossdale Park

Centre Town

Irene ParlbyPark

Boyle Street Park

McKay AvenueSchool Park

Grierson Hill Park

CentennialPlaza

NorthSaskatchewanRiver

CommercialCommercialCommercialCommercialCommercialCommercialCommercialCommercialCommercialCoreCoreCoreCoreCoreCore

Arts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts District

DOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWN Level +2DOWNTOWN Level +2

You are here

4 System identity One map base, two applications

Shared Use Pathway

Heritage Trail

Heritage Trail

ChinatownGate


CDI College



AlbertaHotel

Tix on theSquare

�reeBananasCafé

ShumkaStage


MacDonaldStairs


Rice HowardWay


Holiday InnExpress

AlbertaSuitesHotel

ComfortInn


UnionBank Inn

Boyle StreetPlaza


Neon SignMuseum





Fire Hall #1

CN Tower

EPCORTower

BaccaratCasino

Pacific RimMall


Anglican Cathedral


Citadel�eatre

ChanceryHall

CenturyPlace


EdmontonCity Hall

CanadaPlace


SuttonPlace Hotel

101 StreetTowerBell

Tower






Centre

102 St.Centre

BeaverHouse

HSBCPlace


ManulifePlace

CommercePlace

ScotiaPlace



Telus Plaza




BrownleeBuilding

�e WestinHotel

Sun LifePlace

ATBFinancial

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M A O N A L D D R I V E

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STREET

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Central

Corona

Churchill

MacEwanComing 2014

JasperAvenue

JasperAvenue

104Street

104Street

104Street

103Street

103Street

Rice HowardWay

100Street

100Street

97Street

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs Stairs

Stairs Stairs

StairsStairs

Stairs

Stairs

Mary BurliePark

VeteransPark

AbbeyGlen

Frank OliverPark

McDougallPark

McDougallPark



Diamond Park


Rossdale Park

Centre Town

Irene ParlbyPark

Boyle Street Park


Grierson Hill Park

CentennialPlaza


CommercialCommercialCommercialCommercialCommercialCommercialCommercialCommercialCommercialCoreCoreCoreCoreCoreCoreCoreCore

Arts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts District

DOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWN

1 0 1Don WheatonFamily YMCA


EdmontonJournal

ALL H I L

GRI

O N A L D D R I V E

Stairs

Stairs

AbbeyAbbeyGlenGlen

Rossdale ParkRossdale ParkRossdale ParkRossdale ParkRossdale ParkRossdale ParkRossdale ParkRossdale Park

Grierson Hill Park

CommercialCore

DOWNTOWNDOWNTOWNDOWNTOWN

You are here

5 minute walk

The on-street Finder map is intended to be a base on which di�erent levels of detail and speci�c information can be layered.

It should be �exible to the demands of di�erent applications. One such alternative application is the Pedway map.

It is intended that the Finder map will adapt to the di�erent context of the Pedway environment by stripping back on street speci�c information and emphasising detail that is key to users when viewing the map in the Pedway.

This consistent use of the core map content allows users to build a mental map of the city whether inside or out.

Pedway map On street map


5 Mapping Heads-up vs North-up

ChinatownGate


CDI College



AlbertaHotel


BananasCafé

ShumkaStage


MacDonaldStairs


Rice HowardWay


Holiday InnExpress

AlbertaSuitesHotel

ComfortInn


UnionBank Inn

Boyle StreetPlaza


Neon SignMuseum


MilnerBuilding




Fire Hall #1

CN Tower

EPCORTower

BaccaratCasino

Pacific RimMall



Anglican Cathedral


Citadel�eatre


Place


EdmontonCity Hall

CanadaPlace


SuttonPlace Hotel

101 StreetTowerBell

Tower






Centre

102 St.Centre

BeaverHouse

HSBCPlace


ManulifePlace

CommercePlace

ScotiaPlace



Telus Plaza




BrownleeBuilding

�e WestinHotel

Sun LifePlace

ATBFinancial

Level +2


Level -1 Level -1

Level -1 Level -1 Level -1 Level -1

Level -1 Level -1 Level -1 Level -1 Level -1 Level -1 Level -1

Level +2

Level +2 Level +2 Level +2 Level +2

Level +2 Level +2 Level +2 Level +2 Level +2 Level +2 Level +2 Level +2

Level +2

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Central

MacEwanComing 2014

Churchill

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs Stairs

Stairs Stairs

StairsStairs

Stairs

Stairs

Mary BurliePark

VeteransPark

AbbeyGlen

Frank OliverPark

McDougallPark

McDougallPark



Diamond Park


Rossdale Park

Centre Town

Irene ParlbyPark

Boyle Street Park


Grierson Hill Park

CentennialPlaza


CommercialCommercialCommercialCommercialCommercialCommercialCommercialCommercialCommercialCoreCoreCoreCoreCoreCore

DOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWN Level +2DOWNTOWN Level +2

You are here

Shared Use Pathway

Heritage Trail

Heritage Trail

ChinatownGate


CDI College



AlbertaHotel

Tix on theSquare

�reeBananasCafé

ShumkaStage


MacDonaldStairs

Rice HowardWay


Holiday InnExpress

AlbertaSuitesHotel

ComfortInn


UnionBank Inn Boyle Street

Plaza


Neon SignMuseum





Fire Hall #1

CN Tower

EPCORTower

BaccaratCasino

Pacific RimMall

All SaintsAnglican Cathedral


Citadel �eatre


EdmontonCity Hall

Canada Place


SuttonPlace Hotel




ManulifePlace

CommercePlace

ScotiaPlace




�e WestinHotel

Telus Plaza


97 A

VENUE

1 03A AVEN U E

95 STREET

9 7 AVE N U E

CONNORS ROAD

105 STREET

101 STREET

95 STREET

97 AV E N U E

BELLAMY HILL 95 STREET


106 AVENUE

102 AVENUE

G R I E R S O N H I L L

B E L L AM Y H I L L

95 STREET

95 STREET

M CDO U GA LL H I LL

102 A AVEN U E


101 AVENUE

102 AVENUE

95 STREET

CO

NN

OR

S R

OA

D

98 AVENUE

102 AVEN U E

98 AV EN U E

CO NN O R S R OA D

MC

104 AVENUE

1 02 A AVEN U E

97 STREET

CON

NO

RS RO

AD

101 STREET

JASPER AVENUE

M C D O U G AL L H I L L

LOW

LE

VE

L B

RID

GE


105 STREET



S CO N A R OA D

103 AVENUE

SCO N A R OA D

98 AVEN

UE

JAMES MACDONALD BRIDGE

98 AVENUE

R OSSDA L E R OA D

CON NORS ROAD

9 8 AV E N U E

103A AVENUE

102 AVEN U E

JASPER AVENUE

ROSS DA L E ROA D

103 AVENUE

CO

NN

OR

S R

OA

D

98 AVEN

UE

CONNO R S R OA D

97 STREET

ROWLAND ROAD

100 AVENUE

106 AVENU E

CON

NORS ROAD

R OSS DA L E R OA D

101 STREET

98 AVEN UE


100 STREET

CON N O R S R OA D

SCONA ROAD

103 STREET

103 AVENUE

96 STREET

CA

ME

RO

N A

VE

NU

E

104 STREET

96 STREET

101 STREET

103 STREET

99 STREET

95 STREET

100A STREET

105 AVENUE

99 AVENUE

99 STREET

103 STREET

95A STREET

104 STREET

103 AVEN U E

103A AVEN U E

102 STREET

102 STREET

101A AVENUE

99 STREET

94

ST

RE

ET

96 STREET

1 04 AVEN U E

103 STREET

100A AVENUE

100A STREET

95 STREET

98 AVENUE

99A STREET

102 STREET

100 STREET

103 AVEN U E

105A AVENUE

SHOCTOR ALLEY

97 AVENUE

EWEN NELSON W

AY

100A STREET

101 STREET

100 STREET

101A AVEN U E

98 AVENUE

105 AVEN U E

99A STREET

104 AVEN U E

95A STREET

105 AVEN U E

104 AVENUE

100 STREET

101A AVEN U E

1 0 0 ST R E E T

96 AVENUE

102 STREET

98 STREET

102 STREET 101 STREET

104 AVENUE

94A S

TREET

105A AVEN U E

THORNTO

N

COURT

97 AVENUE

101A STREET

100 STREET

99A STREET

97A AVENUE

96 AVENUE

100A ST

102A AVENUE

100 STREET


Central

Corona

Churchill

MacEwanComing 2014

JasperAvenue

104Street

104Street

104Street

103Street

103Street

Rice HowardWay

100Street

100Street

97Street

JasperAvenue

Stairs

Stairs

Stairs

StairsStairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Mary BurliePark

VeteransPark

AbbeyGlen

Frank OliverPark

Park

McDougallPark


Riverdale Park


Diamond Park


Boyle Park 1

Rossdale Park

Riverdale Park 3

Centre Town

Riverdale Park 3

Irene ParlbyPark

Boyle Street Park

Grierson Hill Park

Alex Taylor School

CentennialPlaza


University of AlbertaUniversity of AlbertaUniversity of Alberta

A L L H I L


R AV E

101A AVEN U EStairs

AbbeyAbbeyGlenGlen

Rossdale ParkRossdale ParkRossdale ParkRossdale ParkRossdale ParkRossdale Park

Grierson Hill Park

5 minute walk

You are here

Edmonton

City Centre

Mall East

PrimarySecondary

‘Heads-up’ map orientations refer to a map that aligns to the direction that the user is facing, as opposed to ’North-up’ maps that always point north regardless of the user’s orientation.

The ‘Heads-up’ approach works well with detailed, local mapping in situations where the user can reference that detail to their immediate surroundings such as prominent buildings or street name plates.

Heads-up mapping in interior environments‘Heads-up’ maps only work for interiors if they show hyper-local detail such as corridors, doorways and vertical circulation (stairs, escalators, elevators). The mapping recommended for the Downtown Pedways map is therefore recommended as ’North-up’ and as an overview scale only for the following reasons.

Relating to the bigger pictureIn order to connect to an adjacent building, the immediate decision for the user may not always relate to the ‘bigger picture’. For example, the user may have to head west internally in order to get to a building that is actually to the north.

Avoiding replacing mall guidesAttempting to map the interiors in any detail will likely confuse the message. A Downtown Pedways map should only be about the pedway connections between buildings, showing the larger stepping stones, and not mislead people by suggesting a mall guide or building speci�c directory.

Heads-up mappingOn street

North-up mappingin Pedway

A maintainable level of detailThe City will ultimately be responsible for maintaining the maps and cannot be responsible for local detail, such as a shop unit changing.

A consistent, memorable touchpointProviding a single, ’North-up’ view of the Downtown Pedways supports the research that pedways are connections between buildings, not routes within them. A single, recognisable view of all the pedway connections emphasises this and provides a consistent, memorable touchpoint that can work in any interior space. As recommended, it is up to the speci�c building owner to provide routing to connecting buildings

LRT ExceptionThe exception to the above are the LRT station concourses that should, in addition to the Downtown Pedways Map, display a detailed station exit diagram that is ‘Heads-up’. The LRT’s are subterranean arrival points that users need some initial help in orientation. Providing a station concourse exit map could also help ETS rationalise ceiling mounted signage by focusing on threshold exit signs only.


5 Mapping Pedway map

The Pedway map gives a detailed view of Pedway connections through the city core.

It could include such detail as:

→ Hierarchy of core and secondary Pedway buildings

→ Clearly de�ned connections between buildings with level change detail

→ Exit icons

→ Background detail for building, street, sidewalks and parks for consistency with on street Finder map

ChinatownGate


CDI College



AlbertaHotel


BananasCafé

ShumkaStage


MacDonaldStairs


Rice HowardWay


Holiday InnExpress

AlbertaSuitesHotel

ComfortInn


UnionBank Inn

Boyle StreetPlaza


Neon SignMuseum


MilnerBuilding




Fire Hall #1

CN Tower

EPCORTower

BaccaratCasino

Pacific RimMall



Anglican Cathedral


Citadel�eatre


Place


EdmontonCity Hall

CanadaPlace


SuttonPlace Hotel

101 StreetTowerBell

Tower






Centre

102 St.Centre

BeaverHouse

HSBCPlace


ManulifePlace

CommercePlace

ScotiaPlace



Telus Plaza




BrownleeBuilding

�e WestinHotel

Sun LifePlace

ATBFinancial

97 AV

ENU

E

1 0 6 AV E N U E

1 03A AV E N U E

95

ST

RE

ET

9 7 AV E N U E CO

NN

OR

S R

OA

D

105

ST

RE

ET

101 S

TR

EE

T

95

ST

RE

ET

97 AV E N U E

97 AV E N U E

BE

LL

AM

Y H

ILL

95

ST

RE

ET

97 AV E N U E

M CDOUGALL H I LL

1 0 6 AV E N U E

105

ST

RE

ET

97 AV E N U E

1 02 AV E N U E

GRIERSON H

ILL

BELLAM Y HIL

L

95

ST

RE

ET

95

ST

RE

ET

RO

SSDALE ROA D


1 02 A AV E N U E

1 02 A AV E N U E

JASPER A

VENUE

1 0 1 AV E N U E

97 AV E N U E

1 02 AV E N U E

95

ST

RE

ET

105

ST

RE

ET

CO

NN

OR

S R

OA

D

98 AV E N UE

1 02 AV E N U E

98 AV E N U E

CONNORS ROAD


1 0 4 AV E N U E

104

STREET

1 02 A AV E N U E

97 S

TR

EE

T

97 AV E N U E

CO N N O R S ROAD

101

ST

RE

ET

97 AV E N U E


MCDOUGALL HI L

L

LOW LEVEL BRI DG E

JASPER A

VENUE

97 AV E N U E

105

ST

RE

ET

GRIERSON H

ILL

1 0 6 AV E N U E1 0 6 AV E N U E

JASPER AVEN U E

SCONA R

OAD

1 03 AV E N U E

1 0 4 AV E N U E

SCO N A R

OAD98 AV E N U E


OAD

CO

NN

OR

S R

OA

D9 8 AV E N U E

105

ST

RE

ET

1 03A AV E N U E

1 02 AV E N U E


100

ST

RE

ET

ROSS DA LE ROA D

1 03 AV E N U E

RO

SS

DA

LE

RO

AD

CO

NN

OR

S R

OA

D

1 0 6 AV E N U E

106

ST

RE

ET

98 AV ENU E

CO N N O R S ROAD

97 S

TR

EE

T

97 AV EN U E

R OW L A N D R OA D

97 AV E N U E

1 0 0 AV E N U E

1 06 AV E N U E

CO

NN

OR

S R

OA

D

ROSSDALE ROAD

97 A

V E N U E

101

ST

RE

ET

98 AV E N U E

JASPER A

VENUE

100

ST

RE

ET

CO

NN

OR

S RO

AD

SC

ON

A R

OA

D

9 8 AV E N U E

103

ST

RE

ET

106

ST

RE

ET

1 03 AV E N U E

96

ST

RE

ET

CAMERON AVENUE

104

ST

RE

ET

96

ST

RE

ET

101 S

TR

EE

T

103

ST

RE

ET

99

ST

RE

ET

95

ST

RE

ET

100

A S

TR

EE

T

1 05 AV E N U E

1 05 AV E N U E

9 9 AV E N U E

99

ST

RE

ET

103

ST

RE

ET

104

ST

RE

ET

95

A S

TR

EE

T

104

ST

RE

ET

1 03 AV E N U E

1 03A AV E N U E

102

ST

RE

ET

102

ST

RE

ET

1 0 1 A AV E N U E

106

ST

RE

ET

106

ST

RE

ET

99

ST

RE

ET

104

ST

RE

ET

94 STREET

96

ST

RE

ET

1 0 4 AV E N U E

103

ST

RE

ET

1 0 0A AV E N U E10

0A

ST

RE

ET

95

ST

RE

ET

9 8 AV E N U E

99

A S

TR

EE

T

102

ST

RE

ET

100

ST

RE

ET

1 03 AV E N U E

1 05 AV E N U E

1 0 5A AV E N U E


97 AV E N U E


100

A S

TR

EE

T

101 S

TR

EE

T

100

ST

RE

ET

1 0 1 A AV E N U E

98 AV E N U E

102

ST

RE

ET

1 0 5 AV E N U E

99

A S

TR

EE

T

1 0 4 AV E N U E

95

A S

TR

EE

T

1 05 AV E N U E

1 0 4 AV E N U E

93

ST

RE

ET

104

ST

RE

ET

100

ST

RE

ET

103

ST

RE

ET

1 0 4 AV E N U E

1 0 1 A AV E N U E

1 05 AV E N U E

100

STR

EE

T

9 6 AV E N U E

102

ST

RE

ET

98

ST

RE

ET

102

ST

RE

ET

101 S

TR

EE

T

1 0 4 AV E N U E

94

A S

TR

EE

T

1 05A AV E N U E

TH

OR

NT

ON

CO

UR

T

101 S

TR

EE

T

97 AV E N U E

101A

ST

RE

ET

100

ST

RE

ET

99

A S

TR

EE

T

97A AV E N U E

9 6 AV E N U E

100

A S

T


Central

MacEwanComing 2014

Churchill

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs Stairs

Stairs Stairs

StairsStairs

Stairs

Stairs

Mary BurliePark

VeteransPark

AbbeyGlen

Frank OliverPark

McDougallPark

McDougallPark



Diamond Park


Rossdale Park

Centre Town

Irene ParlbyPark

Boyle Street Park


Grierson Hill Park

CentennialPlaza


CommercialCommercialCommercialCommercialCommercialCommercialCommercialCommercialCommercialCoreCoreCoreCoreCoreCoreCore

Arts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts DistrictArts District

DOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWNDOWNTOWN

You are here


5 Mapping Pedway map design exploration

Double ended arrowsUsed to highlight the connectivity of Pedway links between buildings

Pedway brandIncorporated to highlight connections as well as subtly indicating their level

Pedway connectionsHow to depict Pedway connections is a paramount detail in the design of the Pedway map.

Several approaches have been explored.

SuttonPlace Hotel

101 StreetTowerBell

Tower

HSBCPlace



100

A S

TDOWNTOWNDOWNTOWNDOWNTOWNSuttonPlace Hotel

HSBCPlace


100

A S

T

101 StreetTowerBell

Tower


SuttonPlace Hotel

101 StreetTowerBell

Tower

HSBCPlace



100

A S

T

SuttonPlace Hotel

HSBCPlace


100

A S

TDOWNTOWNDOWNTOWNDOWNTOWN 101 StreetTowerBell

Tower




Level of connectionIndicating the level of the connection may be considered important to manage the expectations of users – warning them that they may need to change level during their journey through Pedway connections.

This may be considered too detailed because of inconsistency in level naming between buildings as well as ambiguity as to when a user has changed �oor.

Level number only ‘Level’ quali�er added ‘Access to...’ quali�er added

SuttonPlace Hotel

HSBCPlace


100

A S

TDOWNTOWN

Level +2Level +2

Level +2DOWNTOWNLevel +2DOWNTOWNLevel +2Level +2Level +2Level +2

Level +2

Level +2

1 02 A AV E N U E

101 StreetTowerBell

Tower


SuttonPlace Hotel

HSBCPlace

1 02 A AV E N U E

100

A S

T+2

+2

+2

+2

+2


101 StreetTowerBell

Tower


SuttonPlace Hotel

HSBCPlace

1 02 A AV E N U E

100

A S

T+2

+2

+2

+2

+2


101 StreetTowerBell

Tower


+2

+2

+2

+2

+2

SuttonPlace Hotel

HSBCPlace

1 02 A AV E N U E

100

A S

T


101 StreetTowerBell

Tower


SuttonPlace Hotel

HSBCPlace

100

A S

T

Access to level +2

Access to level +2

Access to level +2

Access to level +2

Access to level +2

1 02 A AV E N U E


101 StreetTowerBell

Tower


SuttonPlace Hotel

HSBCPlace

1 02 A AV E N U E

100

A S

T


101 StreetTowerBell

Tower


SuttonPlace Hotel

HSBCPlace


100

A S

T

1 02 A AV E N U E

101 StreetTowerBell

Tower


SuttonPlace Hotel

HSBCPlace

1 02 A AV E N U E

100

A S

TDOWNTOWN +2

+2

+2

+2

+2


101 StreetTowerBell

Tower


SuttonPlace Hotel

HSBCPlace

1 02 A AV E N U E

100

A S

T+2

+2

+2

+2

+2


101 StreetTowerBell

Tower


+2

+2

+2

+2

+2

SuttonPlace Hotel

HSBCPlace

1 02 A AV E N U E

100

A S

T


101 StreetTowerBell

Tower


SuttonPlace Hotel

HSBCPlace

100

A S

T

Access to level +2

Access to level +2

Access to level +2

Access to level +2

Access to level +2

1 02 A AV E N U E


101 StreetTowerBell

Tower


SuttonPlace Hotel

HSBCPlace

1 02 A AV E N U E

100

A S

T


101 StreetTowerBell

Tower


SuttonPlace Hotel

HSBCPlace


100

A S

T1 02 A AV E N U E

101 StreetTowerBell

Tower


SuttonPlace Hotel

HSBCPlace

1 02 A AV E N U E

100

A S

T+2

+2

+2

+2

+2


101 StreetTowerBell

Tower


SuttonPlace Hotel

HSBCPlace

1 02 A AV E N U E

100

A S

T+2

+2

+2

+2

+2


101 StreetTowerBell

Tower


+2

+2

+2

+2

+2

SuttonPlace Hotel

HSBCPlace

1 02 A AV E N U E

100

A S

T


101 StreetTowerBell

Tower


SuttonPlace Hotel

HSBCPlace

100

A S

TDOWNTOWNDOWNTOWNAccess to level +2

Access to level +2

Access to level +2

Access to level +2

Access to level +2

1 02 A AV E N U E


101 StreetTowerBell

Tower


SuttonPlace Hotel

HSBCPlace

1 02 A AV E N U E

100

A S

T


101 StreetTowerBell

Tower




Explorations for showing ‘You are here’How the user’s location is indicated is an important consideration in the design of the Pedway map.

Whether just the building is highlighted or the user’s exact location and orientation is shown were areas of exploration.

Building identi�ed by You are here marker Orientation and exact location suggested by You are here arrow

Location within building suggested but not orientation Orientation and exact location suggested by You are here point

-1

-1

-1

+1


BananasCafé

EdmontonCity CentreMall East Francis Winspear

Centre for Music

Sun LifePlace

ATBFinancial

1 02 AV E N U E

100

ST

RE

ET

100

A S

TR

EE

T

99

ST

RE

ET

1 0 1 A AV E N U E S H O C TO R A L L E Y


CentennialPlaza

You are here

�e WestinHotel


-1

-1

-1

+1


BananasCafé

Citadel�eatre


Centre for Music

�e WestinHotel

Sun LifePlace

ATBFinancial

1 02 AV E N U E

100

ST

RE

ET

99

ST

RE

ET



CentennialPlaza


You are here

ATBFinancial

99

ST

RE

ET


BananasCafé


Sun LifePlace

ATBFinancial

1 02 AV E N U E

100

ST

RE

ET

100

A S

TR

EE

T

99

ST

RE

ET



CentennialPlaza

You

-1

-1

-1

�e WestinHotel


ATBFinancial

99

ST

RE

ET

-1

+1


BananasCafé

CenturyPlace


Centre for Music

Sun LifePlace

1 02 AV E N U E

100

ST

RE

ET

99

ST

RE

ET



CentennialPlaza

You are here

-1

-1

-1

�e WestinHotel


ATBFinancial

99

ST

RE

ET

-1

+1


BananasCafé

CenturyPlace


Centre for Music

Sun LifePlace

1 02 AV E N U E

100

ST

RE

ET

100

A S

TR

EE

T

99

ST

RE

ET



CentennialPlaza

You

-1

-1

-1

�e WestinHotel


-1


BananasCafé


Sun LifePlace

1 02 AV E N U E

100

ST

RE

ET

100

A S

TR

EE

T

99

ST

RE

ET



CentennialPlaza

You are here

-1

-1

-1

�e WestinHotel


ATBFinancial

99

ST

RE

ET

-1

-1

-1

+1


BananasCafé


Centre for Music

Sun LifePlace

ATBFinancial

1 02 AV E N U E

100

ST

RE

ET

100

A S

TR

EE

T

99

ST

RE

ET



CentennialPlaza

You are here

�e WestinHotel


-1

-1

-1

+1


BananasCafé

Citadel�eatre


Centre for Music

�e WestinHotel

Sun LifePlace

ATBFinancial

1 02 AV E N U E

100

ST

RE

ET

99

ST

RE

ET



CentennialPlaza


You are here

ATBFinancial

99

ST

RE

ET


BananasCafé


Sun LifePlace

ATBFinancial

1 02 AV E N U E

100

ST

RE

ET

100

A S

TR

EE

T

99

ST

RE

ET



CentennialPlaza

You

-1

-1

-1

�e WestinHotel


ATBFinancial

99

ST

RE

ET

-1

+1


BananasCafé

CenturyPlace


Centre for Music

Sun LifePlace

1 02 AV E N U E

100

ST

RE

ET

99

ST

RE

ET



CentennialPlaza

You are here

-1

-1

-1

�e WestinHotel


ATBFinancial

99

ST

RE

ET

-1

+1


BananasCafé

CenturyPlace


Centre for Music

Sun LifePlace

1 02 AV E N U E

100

ST

RE

ET

100

A S

TR

EE

T

99

ST

RE

ET



CentennialPlaza

You

-1

-1

-1

�e WestinHotel


-1


BananasCafé


Sun LifePlace

1 02 AV E N U E

100

ST

RE

ET

100

A S

TR

EE

T

99

ST

RE

ET



CentennialPlaza

You are here

-1

-1

-1

�e WestinHotel


ATBFinancial

99

ST

RE

ET

-1

-1

-1

+1


BananasCafé


Centre for Music

Sun LifePlace

ATBFinancial

1 02 AV E N U E

100

ST

RE

ET

100

A S

TR

EE

T

99

ST

RE

ET



CentennialPlaza

You are here

�e WestinHotel


-1

-1

-1

+1


BananasCafé

Citadel�eatre


Centre for Music

�e WestinHotel

Sun LifePlace

ATBFinancial

1 02 AV E N U E

100

ST

RE

ET

99

ST

RE

ET



CentennialPlaza


You are here

ATBFinancial

99

ST

RE

ET


BananasCafé


Sun LifePlace

ATBFinancial

1 02 AV E N U E

100

ST

RE

ET

100

A S

TR

EE

T

99

ST

RE

ET



CentennialPlaza

You

-1

-1

-1

�e WestinHotel


ATBFinancial

99

ST

RE

ET

-1

+1


BananasCafé

CenturyPlace


Centre for Music

Sun LifePlace

1 02 AV E N U E

100

ST

RE

ET

99

ST

RE

ET



CentennialPlaza

You are here

-1

-1

-1

�e WestinHotel


ATBFinancial

99

ST

RE

ET

-1

+1


BananasCafé

CenturyPlace


Centre for Music

Sun LifePlace

1 02 AV E N U E

100

ST

RE

ET

100

A S

TR

EE

T

99

ST

RE

ET



CentennialPlaza

You

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Sun LifePlace

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Centre for Music

Sun LifePlace

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Centre for Music

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Sun LifePlace

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CentennialPlaza


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CenturyPlace


Centre for Music

Sun LifePlace

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CentennialPlaza

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Pedway

Pedway LRT Exit map Pedway

LRT Exit map

Pedestrian Minilith

Pedestrian Monolith


Car Park/Transit arrival sign

5 Mapping LRT Exit maps

Exits to LRT stations have unpredictable opening times, lead to a variety of levels and connect to multiple buildings.

It is recommended that LRT exit maps are introduced giving users a clear picture of exit choices.

In addition, the downtown pedway map can be co-located with the station exit maps, since the LRT’s are the entry point to downtown for many visitors.

5.30am- 12:30am

5am- 1am6am- 6pm

Commerce Place

5am- 1:10am

Scotia Place 5am- 1am

100A Street

Royal Bank

Empire Building

101 Street

Reduced hours due to security issues

Edmonton City Centre, Churchill Square

Varied Hours

7am-6pm

Alberta Art Gallery

5.30am- 12:30am

5am- 1am6am- 6pm

Commerce Place

5am- 1:10am

Scotia Place 5am- 1am

100A Street

Royal BankRoyal BankRoyal Bank

Empire Building

101 Street 101 Street 101 Street

7am-6pm

5am- 1am

6am- 8pm

Frank Oliver Pedway to ATB Place

Chancery Hall

10am- 5.30pm

Winspear Centre

5am- 1am

5am-1.45am

Library Parkade

6am-10.30pm

Citadel

102A Street

ATB Place

6.30am- 10pm

4.30am- 1.45am

City Hall

8am- 16.30pm

Law Courts

Unknown


6 Signs Pedway Map sign


10am – 11pm

10am – 6pm





10am – 11pm

10am – 6pm


10am – 11pm

10am – 6pm







LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder




Destination Finder

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder





LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key


10am – 11pm

10am – 6pm







Building Name 2 min

Building Name 4 min

Building Name 5 min



Downtown Pedways

Downtown Pedways

Downtown Pedways

Downtown Pedways

Beacon Brands information as being part of the city way�nding system

Pedway map Detailed map of Pedway network shows possible routing and destinations via the Pedway

Supporting information Attractions & street index and map key guide provide additional information. Pedway information, such as opening hours, may also be included to explain the network & connections further.

Brand Edmonton brand provides endorsement to sign information

Provides awareness of the extent of the Pedway system and highlights the connection points between buildings to allow for easy route planning.

Pedway Map


6 Signs Pedway Map sign – orientation options

Due to the available space for placement of signs in the Pedway we need a system that can adapt – map based signs are to be �exible to be used in portrait or landscape formats.


10am – 11pm

10am – 6pm





10am – 11pm

10am – 6pm


10am – 11pm

10am – 6pm







LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder




Destination Finder

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder





LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key


10am – 11pm

10am – 6pm







Building Name 2 min

Building Name 4 min

Building Name 5 min



Downtown Pedways

Downtown Pedways

Downtown Pedways

Downtown Pedways


10am – 11pm

10am – 6pm





10am – 11pm

10am – 6pm


10am – 11pm

10am – 6pm







LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder




Destination Finder

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder





LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key


10am – 11pm

10am – 6pm







Building Name 2 min

Building Name 4 min

Building Name 5 min



Downtown Pedways

Downtown Pedways

Downtown Pedways

Downtown Pedways

ANSI D width864mm

ANSI D width559mm

ANSI D height559mm

ANSI D height864mm

115mm

115mm


6 Signs Pedway Map sign – optional directions


10am – 11pm

10am – 6pm





10am – 11pm

10am – 6pm


10am – 11pm

10am – 6pm







LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder




Destination Finder

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder





LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key


10am – 11pm

10am – 6pm







Building Name 2 min

Building Name 4 min

Building Name 5 min



Downtown Pedways

Downtown Pedways

Downtown Pedways

Downtown Pedways


10am – 11pm

10am – 6pm





10am – 11pm

10am – 6pm


10am – 11pm

10am – 6pm







LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder




Destination Finder

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder





LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key


10am – 11pm

10am – 6pm







Building Name 2 min

Building Name 4 min

Building Name 5 min



Downtown Pedways

Downtown Pedways

Downtown Pedways

Downtown Pedways

Directional information can be added to map based signs for quick orientation in o¤en complex spaces.


6 Signs Pedway Map sign – supporting information

The Pedway map is supported by a key which di�erentiates between core and secondary Pedway connected buildings.

Core buildings are highlighted on the map with a darker shade of blue than secondary buildings.

Also a more general key and destinations index are included on the panel, as well as information about LRT opening hours.


10am – 11pm

10am – 6pm





10am – 11pm

10am – 6pm


10am – 11pm

10am – 6pm







LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder




Destination Finder

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder





LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key


10am – 11pm

10am – 6pm







Building Name 2 min

Building Name 4 min

Building Name 5 min



Downtown Pedways

Downtown Pedways

Downtown Pedways

Downtown Pedways


6 Signs Pedway Directional sign


10am – 11pm

10am – 6pm





10am – 11pm

10am – 6pm


10am – 11pm

10am – 6pm







LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder




Destination Finder

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder





LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key


10am – 11pm

10am – 6pm







Building Name 2 min

Building Name 4 min

Building Name 5 min



Downtown Pedways

Downtown Pedways

Downtown Pedways

Downtown Pedways

Beacon Brands information as being part of the city way�nding system

Directional Displays destinations accessible via Pedway connection

Provides directions to adjacent connected buildings, supporting routes identi�ed on Pedway map.

Pedway Directional


6 Signs Pedway Directional sign – Layout options

Bus Stop

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building entrance

Building connection

ETS LRT Opening Hours Key




Building FinderDowntown Pedways

Downtown Pedways are a series of links connecting buildings to one another. Some connections are at ground level, some are underground and others are on level +1,

Pedway buildings are classified into primary and secondary buildings.

Primary buildings are linked by major connections that are usually open outside the regular opening hours of 10am–6pm.

Secondary buildings are linked by minor connections and are usually open within the regular opening hours of 10am–6pm.

For more information about pedway building opening times please visit: www.edmontonpedways .comAlternatively call 333 333 3333

A1 Bay / Enterprise Square

Mon-Fri Sat-Sun 08:00-22:00 09:00-23:00

A1 Central

Mon-Fri Sat-Sun 08:00-22:00 09:00-23:00

A1 Churchill

Mon-Fri Sat-Sun 08:00-22:00 09:00-23:00

A1 MacEwan

Mon-Fri Sat-Sun 08:00-22:00 09:00-23:00


Downtown Pedways







Mon-Fri Sat-Sun 08:00-22:00 09:00-23:00

A1 Central

Mon-Fri Sat-Sun 08:00-22:00 09:00-23:00

A1 Churchill

Mon-Fri Sat-Sun 08:00-22:00 09:00-23:00

A1 MacEwan

Mon-Fri Sat-Sun 08:00-22:00 09:00-23:00





Bus Stop

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building entrance

Building connection

Bus Stop

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building entrance

Building connection



Key




Building FinderDowntown Pedways

Downtown Pedways












Mon-Fri Sat-Sun 08:00-22:00 09:00-23:00

A1 Central

Mon-Fri Sat-Sun 08:00-22:00 09:00-23:00

A1 Churchill

Mon-Fri Sat-Sun 08:00-22:00 09:00-23:00

A1 MacEwan

Mon-Fri Sat-Sun 08:00-22:00 09:00-23:00


Mon-Fri Sat-Sun 08:00-22:00 09:00-23:00

A1 Central

Mon-Fri Sat-Sun 08:00-22:00 09:00-23:00

A1 Churchill

Mon-Fri Sat-Sun 08:00-22:00 09:00-23:00

A1 MacEwan

Mon-Fri Sat-Sun 08:00-22:00 09:00-23:00





Bus Stop

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building entrance

Building connection




Building Name 2 min

Building Name 4 min

Building Name 5 min

Manulife Place�rough to

Don Wheaton Family YMCA 2 minUniversity of Alberta Enterprise Square 3 min

Downtown Pedways

Downtown Pedways

Downtown Pedways

Downtown Pedways

The function of the directional signs is to con�rm onward destinations. This needs to be done in the simplest way so as not to seem ambiguous in the variety of environments and positions it may need to exist in.

Graphic rulesGraphic ‘rules’ have been explored to see if the closest connection can be emphasised or even suggest an adjacent building threshold.

However, the graphic ‘rule’ is potentially ambiguous and it’s not clear if the �rst destination is the building you are in or about to enter. Adding a ‘Through to’ quali�er suggests you are about to enter the �rst destination, with links to the other two.

Keep it simpleIt is recommended that the simplest option is used without a rule. This means that any threshold signage should be installed and managed by building owners, and the pedway directional sign should only be used for directing to locations ahead.



Pedway overhead with rule

With rule to highlight adjacent building

With ‘Through to’ text


10am – 11pm

10am – 6pm





10am – 11pm

10am – 6pm


10am – 11pm

10am – 6pm







LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder




Destination Finder

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder





LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key


10am – 11pm

10am – 6pm







Building Name 2 min

Building Name 4 min

Building Name 5 min



Downtown Pedways

Downtown Pedways

Downtown Pedways

Downtown Pedways

Directional only


7 Product design Existing products

The Pedway currently features products that show mapping and directions, including wall mounted and suspended overhead signs and map lecterns.

Though it may be possible to reuse the products, this is not recommended. For continuity of experience and quality it is recommended that Pedway signage is more closely aligned with the aesthetic of the on street system.

Existing overhead sign Lectern



It may be possible to utilise existing overhead products but usable area of these units is not ideal and it could be more costly to retro�t elements rather than installing new units.

The height of the usable graphic area of the existing overhead sign units are approximately 80% less than the proposed new design (247mm as opposed to 300mm). This means reduced height would be re�ected in a smaller typesize.

Retro�tting to design �t existing units



Retro�tting design to �t to Pedway Lectern

If conforming to the current graphic area used for the Pedway lectern, the information shown in the proposed concept design would have to be reduced – with the street index taken out in the example shown here.



However, if it is possible to extend into the aperture frame it would be possible to �t considerably more information into the design.

A greater understanding of the design and limitations of the product is required before a full assessment of their appropriateness can be made.

Retro�tting design to �t to Pedway Lectern


7 Product design On-street concepts

It is intended that Pedway signage is presented as connected with the on street way�nding system. As part of this it is important that a single product style – or DNA – should be common across all sign designs.

Three design routes have been developed for the on street system, not all of which would be easy or appropriate to translate across to Pedway signage. The more restrained style of route 3 can be easily reappropriated from an on street setting for use inside mall and private environments. The more overt styling of routes 1 and 2 is less obvious to translate successfully.

Alternatively an even more simple approach to the product could be taken – with the product being ‘neutral’ in order to integrate into the various environments and allowing just the graphic language to link the systems. An example of this is the type of light box product used in the Edmonton LRT system as shown below.

Option 1 Option 2 Option 3


7 Product design Materials palette

For continuity of system identity the Pedway signs would ideally draw from the same palette of materials as the on street system.

Concrete Galvanized steel Powdercoated aluminium

Glass Brushed stainless steel


7 Product design Pedway product design

Derived from style of Option 2 → Angled edge → Powder coated, folded sheet metal panels with

screenprinted graphics → Back-mounted glass panel, LED back-lit on Pedway Map


7 Product design Pedway product design

Derived from style of Option 3 → Square brushed stainless steel frame → Full back-lit glass panels with graphics to rear


6 Signs Pedway product design

Pedway Map and Directional signs. Product option 3.


8 Wider applications

The Pedway system applications should integrate with on street signage and printed applications but can be identi�ed as discreet elements in their own right. These include Pedway printed maps, smartphone apps and online tools.

BRZ

BRZ BRZBRZ



Key

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Entrance

Stepped Entrance



Key

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Entrance

Stepped Entrance

Pedway Connection



Key

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Entrance

Stepped Entrance

Pedway Connection



Key

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Entrance

Stepped Entrance

Pedway Connection








Key

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Entrance

Stepped Entrance

Pedway Connection



A AB BC CD D

1 1

2 2

3 3

4 4

5 5

6 6






City Hall




DO

WN

TOW

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FTN Information

Blurb about FTN...


BRZ

BRZ BRZBRZ



Key

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Entrance

Stepped Entrance



Key

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Entrance

Stepped Entrance

Pedway Connection



Key

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Entrance

Stepped Entrance

Pedway Connection



Key

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Entrance

Stepped Entrance

Pedway Connection








Key

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Entrance

Stepped Entrance

Pedway Connection



A AB BC CD D

1 1

2 2

3 3

4 4

5 5

6 6






City Hall




DO

WN

TOW

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FTN Information

Blurb about FTN...



10am – 11pm

10am – 6pm





10am – 11pm

10am – 6pm


10am – 11pm

10am – 6pm







LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder




Destination Finder

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder





LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key


10am – 11pm

10am – 6pm







Building Name 2 min

Building Name 4 min

Building Name 5 min



Downtown Pedways

Downtown Pedways

Downtown Pedways

Downtown Pedways


10am – 11pm

10am – 6pm





10am – 11pm

10am – 6pm


10am – 11pm

10am – 6pm







LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder




Destination Finder

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key




Building Finder





LRT Station

Car Park

Bike Park

Police

Toilets

Information Point

Shopping

Bars

Restaurants

Building Exits

Stepped Exits

Pedway Connection

Key


10am – 11pm

10am – 6pm







Building Name 2 min

Building Name 4 min

Building Name 5 min



Downtown Pedways

Downtown Pedways

Downtown Pedways

Downtown Pedways

PedwayOn street Pedway map Online Pedway map Pedway map as part ofsmartphone app


CDI College




BananasCafé

ShumkaStage


MacDonaldStairs


Rice HowardWay


Holiday InnExpress

AlbertaSuitesHotel

ComfortInn


UnionBank Inn

Boyle StreetPlaza


Neon SignMuseum


MilnerBuilding



Fire Hall #1

CN Tower

EPCORTower

BaccaratCasino

Pacific RimMall



Anglican Cathedral


Citadel�eatre

Chancery

Shaw

Centre

EdmontonCity Hall

CanadaPlace


SuttonPlace Hotel

101 StreetTower






Centre

102 St.Centre

BeaverHouse

HSBCPlace


ManulifePlace

CommercePlace

ScotiaPlace


Telus Plaza



�e WestinHotel

Sun Life

ATBFinancial

97 AV

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1 0 6 AV E N U E

1 03A AV E N U E

95

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9 7 AV E N U E CO

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105

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101 S

TR

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95

ST

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97 AV E N U E

97 AV E N U E

BE

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AM

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95

ST

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97 AV E N U E

M CDOUGALL H I LL

1 0 6 AV E N U E

105

ST

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97 AV E N U E

1 02 AV E N U E

GRIERSON H

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BELLAM Y HIL

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95

ST

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MacEwanComing 2014

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Stairs

Stairs

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Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

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Stairs Stairs

StairsStairs

Stairs

Stairs

Mary BurliePark

VeteransPark

AbbeyGlen

Frank OliverPark

McDougallPark

McDougallPark



Diamond Park


Rossdale Park

Centre Town

Irene ParlbyPark

Boyle Street Park


Grierson Hill Park

CentennialPlaza


You are here

ChinatownGate


CDI College



AlbertaHotel


BananasCafé

ShumkaStage


MacDonaldStairs


Rice HowardWay


Holiday InnExpress

AlbertaSuitesHotel

ComfortInn


UnionBank Inn

Boyle StreetPlaza


Neon SignMuseum


MilnerBuilding




Fire Hall #1

CN Tower

EPCORTower

BaccaratCasino

Pacific RimMall



Anglican Cathedral


Citadel�eatre

Hall


EdmontonCity Hall

CanadaPlace


SuttonPlace Hotel

101 StreetTowerBell

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Centre

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BeaverHouse

HSBCPlace


ManulifePlace

CommercePlace

ScotiaPlace



Telus Plaza


BrownleeBuilding

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MacEwanComing 2014

Churchill

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs

Stairs Stairs

Stairs Stairs

StairsStairs

Stairs

Stairs

Mary BurliePark

VeteransPark

AbbeyGlen

Frank OliverPark

McDougallPark

McDougallPark



Diamond Park


Rossdale Park

Centre Town

Irene ParlbyPark

Boyle Street Park


Grierson Hill Park

CentennialPlaza


You are here

10:103G


8 Wider applications Printed Pedway map

It’s anticipated there will be a printed visitor map that re�ects the on-street system, including an overview map with visitor neighbourhood connections on the reverse.

The value of a pedway speci�c printed map could be as launch for the new system, allowing detailed opening hours to be explained on the reverse.

This could also become an ETS speci�c map with detailed plans for below grade LRT stations. Depending on the detail of the core map, the reverse could show station exit plans for Corona and Grandin, or detailed exit plans for all below grade LRT stations.


8 Wider applications Online Pedway map

The city wide pedestrian way�nding system is being developed in such a way that it forms the foundation for multiple applications.

The data will be adaptable to a digital database, allowing development for in�nite variations on zoom levels and content, such as festivals and live transit.

What’s open now?One of those layer options could be a ‘Downtown Pedways’ map, with real-time display. The print version of the ‘Downtown Pedways’ map necessarily needs to draw a line between the core and secondary buildings in order to make some sense of opening times for the user. With digital, it is possible to have a far more intelligent interface that shows ‘what is open now’.


8 Wider applications Pedway smartphone app


CDI College



AlbertaHotel


BananasCafé

ShumkaStage


MacDonaldStairs


Rice HowardWay


Holiday InnExpress

AlbertaSuitesHotel

ComfortInn


UnionBank Inn

Boyle StreetPlaza


Neon SignMuseum


MilnerBuilding



Fire Hall #1

CN Tower

EPCORTower

BaccaratCasino

Pacific RimMall



Anglican Cathedral


Citadel�eatre


Place


EdmontonCity Hall

Place


SuttonPlace Hotel

101 StreetTowerBell

Tower






Centre

102 St.Centre

BeaverHouse

HSBCPlace


ManulifePlace

CommercePlace

ScotiaPlace


Telus Plaza




�e WestinHotel

Sun LifePlace

ATBFinancial

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Stairs

Stairs

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Stairs

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Stairs Stairs

StairsStairs

Stairs

Stairs

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VeteransPark

AbbeyGlen

Frank OliverPark

McDougallPark

McDougallPark



Diamond Park


Rossdale Park

Centre Town

Irene ParlbyPark

Boyle Street Park


Grierson Hill Park

CentennialPlaza


You are here

ChinatownGate


CDI College



AlbertaHotel


BananasCafé

ShumkaStage


MacDonaldStairs


Rice HowardWay


Holiday InnExpress

AlbertaSuitesHotel

ComfortInn


UnionBank Inn

Boyle StreetPlaza


Neon SignMuseum


MilnerBuilding




Fire Hall #1

CN Tower

EPCORTower

BaccaratCasino

Pacific RimMall



Anglican Cathedral


Citadel�eatre

Hall CenturyPlace


EdmontonCity Hall

CanadaPlace


SuttonPlace Hotel

101 StreetTowerBell

Tower






Centre

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BeaverHouse

HSBCPlace


ManulifePlace

CommercePlace

ScotiaPlace



Telus Plaza



Art Gallery

BrownleeBuilding

�e WestinHotel

Sun LifePlace

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If the full digital city wide system is developed, a logical progression is for this to work across a range of portable devices.

In addition, the buildings supporting pedway connections could install iBeacon technology, allowing users to pinpoint their location and level position inside.


The current scope takes the design recommendations to concept stage only.

Should those recommendations be developed to detailed design and implementation, a comprehensive audit will be required to identify exactly which signs are re-used (if any) and which are removed.

In order to gauge the impact of that exercise, a small group of buildings has been selected to provide an estimate on the average quantity of signs needed per building.

The case study selected includes:

→ Bay /Enterprise LRT – complex station

→ UoA / Enterprise Square / YMCA – complex composite building

→ Manulife Place – Relatively simple / small building

→ Edmonton City Centre – most complex building

The case study shows the inconsistency in current sign placement. For example, the interface between the second �oor of 102nd Street Centre and Enterprise Square should have map support. The threshold at Edmonton City Centre before exiting into the pedway bridge to Manulife Place should also have a pedway map.

Assuming each decision point is supported by a combination of directional and mapping information, there is a need for an average �ve signs per building.

Based on the analysis in the Pedway Interim Report, approximately 45 buildings provide pedway connections, which suggests there is a basic need for approximately 200 signs speci�cally supporting pedway connections.

This �gure can only be veri�ed once a concept has been agreed and a relevant audit carried out.

9 Placement Sign quantity estimates

THE CITY OF

AND SERVICETRANSPORTATION

OVERALL STATION LAYOUT

LRT BAY ENTERPRISE SQUARE STA.

ELEVATOR

N

104 ST SOUTHENTRNACE

WEST JAFFER BUILDINGENTRANCE

OVERALL CONCOURSE LEVEL

OVERALL PLATFORM

103 STREETLEVEL

N

104 ST SOUTHENTRNACE

WEST JAFFER BUILDINGENTRANCE

1

2

-1Bay / Enterprise LRT

Enterprise Square

Enterprise Square

Elevators

Escalator

Escalator

102nd Street Centre

Manulife Place

Commerce Place

Edmonton City Centre West Edmonton City Centre East

HSBC

YMCA

Enbridge Place

Enterprise Square

Building interface(this is pedway speci�c and doesnot include all thresholds / entrances)

Existing lectern

Existing ceiling mounted

Plans do not include third party signage

These decision points should have map support

Building interface(this is pedway speci�c and doesnot include all thresholds / entrances)

Existing lectern

Existing ceiling mounted

Plans do not include third party signage


10 Proposed next steps

→ Validation of proposed approach across full extent of Pedway connections

→ Develop guidelines for 3rd party owner signage to interface seamlessly with Pedway and on-street system

→ Detailed design development – predominantly mapping development if part of a single system

→ Possible LRT prototype including Pedway map and station exit diagram

→ Development of printed/digital map to work alongside temporary on-street elements supporting Arena opening

→ Phased roll-out of system

Documents

The City of Edmonton Pedestrian Way nding Design ......Applied | Edmonton Pedestrian Way nding Design Standard – Pedway Concept Plan | January 2016 7 3 Typology On-street support