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The Challenges and Core Competencies for China- based Localization Companies Henry Wang CEO, GlocalExpert International www.GlocalExpert.com

The Challenges and Core Competencies for China-based Localization Companies Henry Wang CEO, GlocalExpert International

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Page 1: The Challenges and Core Competencies for China-based Localization Companies Henry Wang CEO, GlocalExpert International

The Challenges and Core Competencies for China-based

Localization Companies

Henry WangCEO, GlocalExpert International

www.GlocalExpert.com

Page 2: The Challenges and Core Competencies for China-based Localization Companies Henry Wang CEO, GlocalExpert International

Agenda

INTRODUCTION

LOCALIZATION OUTSOURCING TRENDS

ISSUES WITH THE PAST & PRESENT

QUESTIONS, COMMENTS, THOUGHTS

CHINA’S IMAGE IN OUTSOURCING

Page 3: The Challenges and Core Competencies for China-based Localization Companies Henry Wang CEO, GlocalExpert International

Localization Outsourcing Trends

Pure localization is not competitive enoughDevelopment Testing Tech Writing Outsourcing

Pricing Competitiveness

MT+TM – Technology Innovation

PMS and CMS Requirements

Page 4: The Challenges and Core Competencies for China-based Localization Companies Henry Wang CEO, GlocalExpert International

Your own sub headline

Future...

Localization: Issues with the Past & Present

PastPresent

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Missing Brand Recognition

Lack of PM Skills

Lack of CRM Skills

Market-Able Marketing Skills

Pricing & Quotation Disorder

Missing Qualification Certification

Lack of Resource Pool

Page 5: The Challenges and Core Competencies for China-based Localization Companies Henry Wang CEO, GlocalExpert International

China’s Image in the Context of Outsourcing

Country Image Cost Competitiveness

Trust & Confidence

Localization Strategies

- Represented in media

- In comparison with India

- Risk Associated

- Signed Contract

- Maintain/Improve Relationship

- Client Visits

- Government Support

- M & A

Page 6: The Challenges and Core Competencies for China-based Localization Companies Henry Wang CEO, GlocalExpert International

Brand Strategy

Web Marketing

Marketing

Overseas Operation

Brand is a Big Problem

No Brand

Bad Brand

Brand Recognition

Page 7: The Challenges and Core Competencies for China-based Localization Companies Henry Wang CEO, GlocalExpert International

Management Skills

PM Skills- Lack of native speakers- Lack of effective communication- Lack of understanding of international culture testimonials/references vendor list case studies infrastructure

CRM Skills Marketing Skills

How?How?

Page 8: The Challenges and Core Competencies for China-based Localization Companies Henry Wang CEO, GlocalExpert International

Pricing Vs. QualityPricing Vs. Quality Unit RateUnit Rate

Cost, Quality, ManagementCost, Quality, Management

Pricing and Quotation Disorder

Quotation ItemsQuotation Items

International standardsDiscount/Sliding Scale

Page 9: The Challenges and Core Competencies for China-based Localization Companies Henry Wang CEO, GlocalExpert International

Qualification Assessment & Certification

Qualification – Why?

Qualification – What?

Qualification – How?

Page 10: The Challenges and Core Competencies for China-based Localization Companies Henry Wang CEO, GlocalExpert International

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Resource Pool

* Ratio between linguists and SMEs - actual project needs - training

* Incentives to attract more people to be translators?

* How to regulate freelance

translators?