The Cat - A Visionary Business Tale

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    Copyright: Charles M Lines 2005 1

    A Visionary Business Tale

    Charles M Lines

    The Cat

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    Copyright: Charles M Lines 2005 2

    The CatOnce there was an organisation that was struggling. The Board of

    Directors didnt know exactly what to do about it, but they knew they

    had to do something. They thought long and hard about the problem

    and decided, like a lot of organisations in trouble, that it was the fault of

    the boss, the Chief Executive.

    So they sacked him.

    The Directors thought this was a very clever thing to do, as it then gave

    them something else to do, something a little more positive. They had to

    find a new Chief Executive, someone who would lead them out of their

    troubles and, hopefully, into a new period of success and prosperity.

    Again, the directors thought long and hard about the type of person they

    wanted to lead their organisation. They created the ideal profile,

    engaged recruitment firms and head hunters and eventually found and

    appointed the person they wanted.

    The new chief executive was young, imaginative, purposeful and a great

    lover of cats - a love that had, just lately, become something of an

    obsession (an obsession the organisations head hunters had failed to

    pick up).

    The dayFof theFfirstFmeeting with the new Chief Executive arrived. It was

    to be held in the main conferencing hall of one of the better local hotels

    and most of the organisations managers had been invited. Everybody

    was expectant. Some people, unusually, were even quite excited. Could

    this be the start of a new, golden era of success, bonuses, champagne

    breakfasts and enhanced pensions (at least for some)?

    The meeting started on time (noone could remember the last time this

    had happened perhaps people wanted to make a good impression).

    The Board and new Chief Executive, eight people in all, were seated

    behind a long table on a raised dais at the far end of the hall. The rest ofthe work force was seated in neat rows, theatre style, in front of them.

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    The Chairman of the Board stood up and welcomed the new Chief

    Executive. The audience of managers applauded loudly. The Chief

    Executive rose slowly, smiling, taking the applause and looking around

    the hall. She thanked the Chairman for his warm words and began her

    presentation. She presented just one slide. There was stunned silence,as everybody stared at the picture in front of them, trying to take it in.

    It was a cat. A small brown, long haired tortoise shell cat in fact, with

    white fir around the front of its neck, white tips on its paws and a quitelarge, for her size, thick fluffy tail. The tips of her ears were black on the

    outside and pink on the inside. She looked slightly unimpressed with

    things.

    This organisation, the new Chief Executive said, is a cat - this cat in

    fact. She then sat down and made a few notes for herself, seemingly

    oblivious to the stunned silence and staring, disbelieving eyes focused

    on her.

    After the stunned silence, and when everybody realised that the Chief

    Executive was not going to say anything else, but just sit in her seat and

    make notes (actually they were not notes but sketches of various types

    of cat), a general murmuring began which very quickly turned into

    concerned and puzzled discussions and then into quite loud, emotional

    shouting and arguing. What had the organisation done? Had they

    saddled themselves with a mad Chief Executive? Would they have to pay

    her off? Pay her no doubt very hefty psychiatric bills? Was she justmaking fun of them in a very unpleasant, mocking way? Or, as one or

    two people had started to suggest, was she testing them using some

    sort of cunning, diabolical management technique? Everyone became

    very quiet and reflective thinking.

    Most of the Board members, looking and feeling distinctly ill, took this

    opportunity to make a quick exit from the dais and conference hall.

    Then, gradually, those still present began to turn and look at the cat.

    And the cat looked back, still looking slightly unimpressed.

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    Someone, un-typically for him, at least whilst at work, felt a wave of

    emotion and bravery and walked up to the Chief Executive, who was still

    busy drawing her cats. Why do you think this organisation is a cat, he

    said. The Chief Executive stopped drawing and looked down from her

    dais. Her expression was slightly distracted, even puzzled. Not any cat,she said earnestly, that particular cat up there. What sort of cat do you

    think it is? The man who had asked the question took a step back and

    gaped up at the picture on the screen. There were further murmurings

    and one or two audible requests for men in white coats, straight jackets,

    an ambulance that sort of thing. Although by now no one was quite

    clear about who needed them the most: The Chief Executive? The

    people who had employed her? Everybody else? Perhaps everyone was

    suffering from mass delusion and hysteria!

    The noise levels in the meeting room began to rise again. Some voicesbegan to take on an edge of panic, Were doomed, said one,

    buggered, said another. A slow stream of people started to make off

    for the bar area. Some people just collapsed or slumped on the spot.

    One or two began to walk menacingly towards the Chief Executive on

    her dais.

    The man who had asked the question thought for a moment (his name

    was Barney and he was Deputy Under Manager of Procurement at the

    Warrington Office not part of the main concern at all). He then clearedhis throat, which had begun to feel rather dry, and said in a loud voice,

    Wait! We need to deal with this, not just give up or get angry. One or

    two people looked back towards him on their way to the bar; a few of

    those who had slumped raised their heads a bit, listening. Those walking

    towards the dais stopped and turned towards him, reluctantly.

    Barney continued, We have this hall booked for the day. Weve got

    problems we need to sort out. Lets use this time to do just that not to

    just feel sorry for ourselves or let off steam.

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    A few people just shrugged and continued towards the bar, a few

    stopped, turned and walked towards Barney. Some slumped people sat

    up a bit more. Those who had been walking towards the dais muttered

    that they did intend to do something.

    The Chief Executive looked up from her drawing, looked at Barney,

    looked at everybody else and seemed genuinely bemused by what was

    happening. She stood up and said in a loud voice, Look, if you dont

    think its this cat which cat do you think it is? Do you even think its a

    cat? She looked up at the cat and smiled.

    One or two people edged nearer to the dais, malice in their eyes.

    An older gentleman, wishing to distract people from any

    unpleasantness, stood up and said in a calm, well spoken voice, Well,

    being as weve entered the twilight zone and normal rules of sanity have

    been suspended, I wish to say that I dont think our organisation is a cat

    at all. I think its more like a donkey, hard working but stubborn, set in

    its ways.

    One or two other people, also sensing the atmosphere of latent

    aggression and wishing to smother it, said that they quite liked the catidea. They even asked the Chief Executive if they could have a picture of

    it to take home. It would be quite a nice picture to hang up over the

    fireplace or put in the hallway. They thought it a bit like their jobs in fact,

    nice to have around as long as it didnt get in the way or clash with

    things too much. (The cats unimpressed expression seemed to grow

    somehow.)

    Barney listened to what people were saying, thought for a moment,

    looked imploringly at the Chief Executive who had gone back to drawingher cats, and looked at the people now starting to crowd around and

    press against the dais. He straightened himself up, took a deep breath

    and said, so that everybody in the room could hear, Were desperate,

    the organisations desperate, Im becoming increasingly desperate, but

    for the first time in years were feeling real feelings and even talking to

    each other. However difficult it may seem to carry on with this perhaps

    we should, perhaps itll lead us somewhere, somewhere different, even

    better.

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    Why the hell not! a middle aged woman in a bright red trouser suit

    shouted from the side of the room. May as well do something rather

    than nothing, she continued. It isnt as if Im snowed under with work

    at the moment. Lets talk about cats and donkeys. Better than talking

    about nothing or trashing the place. By the way, I think thisorganisations more like a sheep placid - stupid and easily led! There

    were a few half hearted bleats of dissent.

    Agatha, the name of the middle aged woman, looked long, hard and

    meaningfully at the new Chief Executive, searching for some kind of

    response, but one didnt come she just kept drawing her cats. She had,

    in fact, found some brightly coloured crayons in her briefcase and was

    using them to colour in her sketches.

    Look, lets formalise this a bit, Barney said somewhat nervously.

    Formalise! some people scoffed back at him, others doing a double

    take and stifling a few muffled laughs. Take talk of donkeys, cats and

    sheep seriously? He must be joking!

    Barney became suddenly self-conscious, looked down at the floor and

    shuffled his feet a bit. Lost for words, he felt sweat start to travel down

    his temples. But Agatha intervened, Yes, why not! Lets get into groupsand talk about the animal we think this organisation is and what animal

    wed like it to be, she said half mockingly. She then continued by

    almost spitting the words as long as its not cats! at the Chief Executive.

    That should get us to lunch at least and I do not intend to miss that.

    Could be the only good thing about the day, Agatha concluded.

    Nobody seemed particularly keen on the idea, those pressing around the

    dais looked positively disappointed, but they did it anyway. At least they

    would get a good lunch (and they would only get into trouble if they losttheir tempers). Everybody split into small groups and duly talked about

    the organisation and what sort of animal it was and what sort of animal

    it should be. It was hard going and very difficult to take seriously, but

    lunch and the threat of even worse things happening drove them on.

    Some people agreed that the organisation was currently a sheep, others

    that it was a donkey, some thought it was a wild boar - out of control

    and slightly if not totally mad. Some people, very few, suggested that the

    organisation was like a gold fish, cockle or some other form of mollusc,

    but they, sad to say, were generally ignored.

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    Very, very gradually and despite their first reactions and some peoples

    best efforts at sabotage, the groups began to get caught up in the

    arguments. They even, surprisingly and despite the enticing smells

    emanating from the restaurant, missed their sit down lunch, having

    sandwiches sent in instead.

    Interestingly, the only person who had the lunch originally planned was

    the Chief Executive, who had a nice piece of fresh plaice seasoned with

    lemon juice and served with potatoes and peas. The Board members

    who had disappeared earlier also failed to materialise for lunch,

    probably thinking that they would be added to the menu list.

    About mid afternoon Agatha (she had been with the company 20 years

    and was just beginning to think she had never had so much fun)

    suggested that they all got back together to share their views in the

    main conference hall. They all trooped into the main hall. Barney,

    walking next to Agatha, felt very relieved that he no longer had to do too

    much, but also very glad that he had done what he had (for once he

    would have something interesting to tell people about his work).

    The Chief Executive had returned to the dais after her lunch (she

    obviously felt comfortable there) and the cat was still staring down fromthe screen. The Chief Executive, however, was no longer drawing cats;

    she was miming one very well in fact.

    The gathering of managers looked up at her sadly and then proceeded to

    share their ideas. But they found that however hard they tried they

    could not agree upon what type of animal their organisation was, or get

    anywhere near agreeing what type of animal they thought it should be.

    The discussion really got quite heated. Some people even suspected

    others of not agreeing so that they could stay at the hotel for an extranight and claim more travel and subsistence expenses. A claim very hotly

    disputed but thought, on the quiet by some, to be quite a good idea.

    After an hour or so five main factions presented themselves: those that

    thought the organisation was a boar and should stay that way; those

    that thought it was a donkey and should become a thoroughbred

    racehorse; those that thought it was a sheep and should become a

    sheepdog; those that thought it was a cat and the one on the screen was

    as good as any to aspire to; and those that had lost all sense of reason

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    and had begun to make paper hats and other miscellaneous shapes out

    of spare bits of paper to be found lying around the meeting room.

    They spoke on past the scheduled end of the day. They even decided to

    agree to disagree about what type of animal the organisation currentlywas, concentrating instead upon the animal the organisation wanted to

    be, but they still could not make progress the boar faction were

    particularly intransigent in this regard.

    Then, on the stroke of midnight, with a significant number of people

    clutching their temples nursing headaches, the Chief Executive curled up

    into a ball under the table on the dais, and even more people beginning

    to see the attraction of making paper hats, a slim young woman with

    long black hair and wearing gothic makeup, a long figure hugging black

    dress and black stilettos stood up.

    She got about two thirds of the halls attention straight away and

    carefully cleared her throat to get the rest. When all heads were turned

    towards her she said in a smooth contralto voice, We are not a specific

    species; we are a more general type of animal; we are a four legged

    mammal that in most instances has a tail, but the tail part can be

    negotiable in extreme circumstances. What we want to be is the best

    four - legged mammal that has ever existed, one that encompasses all

    the best characteristics of all the animals we have spoken about and

    many, many more.

    There was a fairly long, thoughtful, reflective silence and then

    spontaneous, relieved applause that grew and grew until it became

    cheering. The young woman in the gothic outfit (Judith from the

    Sunderland Office) was hoisted up onto shoulders. The boar faction

    squealed and grunted for joy. The donkey people became

    thoroughbreds galloping around the hall. The sheep/sheepdog

    supporters stopped following and began leading the celebrations. The

    cat faction sat back on its haunches, looking satisfied rather than

    unimpressed. Even some of the people making paper hats and

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    ornaments put them to one side for a moment (although they did find

    this difficult and kept glancing back at them uncertainly).

    When the dust had settled six months or so later and people were back

    at work making their organisation the best four legged mammal ever,people remembered their new Chief Executive with affection. She was

    so well thought of that the organisation had agreed to pay her ongoing

    sanatorium expenses for the rest of her life if necessary (with business

    booming they could afford it).

    Now, on entering the main HQ, recently relocated to the Warrington

    Office, visitors see four pictures on the wall behind the new, state of the

    art reception area: one of a strong, young, fit wild boar rushing through

    a forest; one of an intelligent looking sheepdog at work; one of a

    thoroughbred racehorse winning a race; and one of a small brown, long

    haired tortoise shell cat looking mildly unimpressed. Under each picture

    are the words:

    We aspire to be the best four legged mammal that has ever existed.

    Some people think this is very silly, as the pictures and the words have

    nothing whatsoever to do with what the organisation does. It makes nosense to them.

    Ah well, the organisation has a tradition, it sends these people very nice

    paper hats for Christmas.

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