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THE BOTTOM LINE March 2012 Business Newspaper of the Rear! Business services Finance FM HR & recruitment Legal & accounting Marketing & PR Skills & training Technology Hardware & software Innovation IT support Telecoms Motoring and executive travel Fleet management New cars UK destinations Business Life Accommodation Conferences & exhibitions Dining & entertainment Sport & leisure Property Industrial & warehousing Executive homes Offices Retail & leisure Local news Aldershot Alton Camberley & Frimley Farnborough Farnham Fleet Hook & Odiham GRAB ONE OF OUR MEDIA PACKS NOW! [email protected] Surrey Council to be in Hants? Haime cooking Surrey County Council may be looking at a major relocation of its administrative buildings, according to rumours in the prop- erty market. Commercial property expert Vail Williams circulated a requirement for between 100,000 and 200,000 sq ft of offices, for an anonymous oc- cupier client, widely believed to be the county council, in an area that extends from Heathrow to Peters- field and Reading to Croydon. Vail Williams’s search includes vacant properties, those that are available for occupation by 2015 and sites suitable for development. While the firm has not commented on the identity of its client it has acted for Surrey County Council in the past. A Surrey County Council spokes- woman told Property Week maga- zine: “Vail Williams acted for us last year on the acquisition of Consort House in Redhill and, as an existing client, we would expect them to alert us to any opportunities they think might be of interest. We are always reviewing our office Turn to Page 13 Meet our award-winning culinary columnist Carol the most important thing in business Half SMEs are ‘ready to quit’ Page 5 Recognise this car bonnet? Centre Pages Foxy lady Barmaid Emily Frost, 21, says our story on smoking in pubs is a flower-like breath of fresh air: Full story: Page 8 SHE’S CROWNED 2012 PIE CHAMPION: PAGE 7 HER RECIPE FOR BUSINESS SUCCESS: PAGE 16 BY WILLIAM RAY

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Page 1: The Bottom Line March 2012

THE BoTTom LinEMarch 2012

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Surrey Council to be in Hants?

Haime cooking

Surrey County Council may be looking at a major relocation of its administrative buildings, according to rumours in the prop-erty market.

Commercial property expert Vail Williams circulated a requirement for between 100,000 and 200,000 sq ft of offices, for an anonymous oc-cupier client, widely believed to be the county council, in an area that extends from Heathrow to Peters-field and Reading to Croydon.

Vail Williams’s search includes vacant properties, those that are available for occupation by 2015 and sites suitable for development. While the firm has not commented on the identity of its client it has

acted for Surrey County Council in the past.

A Surrey County Council spokes-woman told Property Week maga-zine: “Vail Williams acted for us last year on the acquisition of Consort House in Redhill and, as an existing client, we would expect them to alert us to any opportunities they think might be of interest. We are always reviewing our office Turn to Page 13

Meet our award-winning culinary columnist Carol

the most important thing in business

Half SMEs are ‘ready to quit’

Page 5

Recognise this car bonnet?

Centre Pages

Foxy lady

Barmaid Emily Frost, 21, says our story on smoking in pubs is a flower-like breath of fresh air: Full story: Page 8

SHE’S CROWNED 2012 PIE CHAMPION: PAGE 7HER RECIPE FOR BUSINESS SUCCESS: PAGE 16

By WILLIAM RAy

Page 2: The Bottom Line March 2012

Page 2 The Bottom Line march 2012

Firms line up to pledge new apprenticeship opportunitiesBUSINESS BOOSTS

100 Apps* in 100 days

who is an apprentice ad-ministrator for the national Apprenticeship Service.

Jodi Fair, Head of Employ-er Accounts for the national Apprenticeship Service, said: “As the body responsible for apprenticeships through-out England, the National Apprenticeship Service believes in the real benefits that employing apprentices can bring to businesses and young people.

“Apprentices have a major

part to play in the future of our local economy and the skills they bring can help businesses to develop, be successful and grow for the future.

“it is fantastic that a number of companies have already pledged their com-mitment to offering appren-ticeship places as part of this challenge. We look forward to receiving further pledges

as the campaign continues.”As part of the 100-day chal-

lenge, businesses thinking of recruiting or up-skilling their workforces are being urged to think about offering an apprenticeship.

Among the benefits of apprenticeships are up to 100% of training costs being covered, and support includ-ing training agencies, who can help the business to take on an apprentice; a dedicated employer services team and

a local training provider to support the company and the apprentice.

Apprenticeships are open to all businesses, big or small. Companies interested can find more information or pledge their commitment to take on an apprentice at www.apprenticeships.org.uk or phone 08000 150 600.

Think

Local businesses and organi-sations are being urged to step up to the challenge to create 100 new apprentice-ship opportunities in 100 days in Aldershot and Farn-borough.

“The Rushmoor Apprentice-ship Challenge” was launched by Rushmoor Borough Coun-cil and the national Appren-ticeship Service at the Princes Hall, Aldershot, as part of na-tional Apprenticeship Week. more than 80 local business leaders attended the event to learn more about apprentice-ships and to pledge their sup-port for the challenge. They included the Charters Group, TAG Farnborough En-gineering Ltd and CRM Services Ltd, who were among the first to pledge their commitment to take on apprentices.

The key message from speakers was that ap-prenticeships offer real benefits to employers, young people and the local economy by pro-viding a training route, which combines work-based learning with theory and a recognised qualification. Employ-ers can also benefit from from hiring apprentices, including motivated, skilled staff and in-creased productivity.

Andrew Lloyd, Chief Executive of Rushmoor Borough Council, who opened the event, said that the council is cur-rently employing its seventh apprentice and encouraged guests to think creatively about how an apprentice could fit into their organisa-tion.

Leader of Rushmoor Borough Council, Peter moyle, said: “We need a skilled workforce, particular in tough economic times, and apprenticeships not only help young people to get a foot on the employment ladder, but also to develop new skills and to build their self-esteem.

“They can also be a tremen-dous asset to an organisation so I would encourage busi-nesses, large and small, to come on board and support the Rushmoor Apprenticeship Challenge,” he said.

Guests heard from Jody Fair of the national Apprenticeship Service; TAG Farnborough Engineering; S4 Financial Ltd; and apprentice Alex o’neil,

The launch of the Apprenticeship Challenge with (left to right) Andrew Lloyd, Chief Executive, Rushmoor Borough Council; Greg Hoggett Managing Director, TAG Farnborough Engineering Ltd; Morven Grierson, Compliance Manager, S4 Financial Ltd; Graham Burrell, Manufacturing Manager, Linde CryoPlants Ltd; Alex O’Neil, Apprentice Administrator, National Apprenticeship Service; Jodi Fair, Head of Employer Accounts, South Central National Apprenticeship Service.

Fantastic

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THE BoTTom LinEthe most important thing in business

*Apprenticeships

Page 3: The Bottom Line March 2012

The Bottom Line March 2012 Page 3

100 Apps* in 100 days

TOP TEAM: L-R Businessmen Mark Nicholas, Mark Powis, Paul Findley & Gareth Roberts on top of Mount Kilimanjaro

Swinging into charity actionA charity established by local businessmen to support children with autism is celebrating its 10th annual charity golf day this month with a special anniversary event at Hankley Common Golf Course.

The funds raised by Help Autistic Children will be used by individuals and organisations that provide help and support to children with autism and their families, by helping to finance special-ist equipment, treatment, therapies and grants in the Surrey and Hampshire border areas.

Paul Findley, one of the charity’s co-founders and trustees said: “Over the last decade the money that has been raised from various events has helped numerous autistic children, their

schools and their families with equipment, treat-ments and with respite care - something that is much needed by families dealing with autism.

“Through the charity’s fundraising efforts Help Autistic Children has funded soft play equipment for Disability Challengers as well as a mini bus and other equipment for Freemantles, Surrey’s only state school for autistic children.

“The recession and challenging economic con-ditions have put financial pressure on everyone and it is vital that we continue to remember and help those less fortunate than ourselves,” said Mr Findley.

“The annual golf day —at Hankley Common near Tilford on March 7 this year — is a great

opportunity for local businesses to come togeth-er, socialise and have a great time while raising much needed funding,” he said.

Last year, Mr Findley, charity co-founders Mark Powis and Gareth Roberts along with fundraiser and long-standing supporter, Mark Nicholas, took on the challenge of climbing from base camp to the top of Mount Kilimanjaro, at 6km - the world’s highest snow-covered equatorial mountain, in just seven days.

The team completed the climb and raised tens of thousands of pounds in the process.

For more information on Help Autistic Children, please visit

www.helpautisticchildren.co.uk.

Fundraising firms are on a mission to raise cash for kidsBUSINESS CHARITY

Page 4: The Bottom Line March 2012

Page 4 The Bottom Line march 2012

Well, the Greeks may be onto bailout number two but here in Bottom Line country we still refuse to accept the eco-

nomic outlook as being anything other than rosy - like our paper. This edition carries stories of two businesses winning awards for their efforts. Yes sir, talk of recession is for those lacking vision and a sense of op-portunity. Whereas we’re raring to ramp up businesses all over south west Surrey and north Hampshire.

Our explosive mix of stories about businessmen and women and what they are up to has proved a winner with the

thousands of companies who receive our paper by post. Our aim is to get business people throughout our area communicating

with each other and networking to produce innovation, investment and economic growth.

With this in mind, we want you to use The Bottom Line as the brightest and most direct platform of delivery for your

own particular business.Send us your press releases. Send us your pictures. Send us your message - and we will spread that message far and wide. Whether you are a one man band, a local start-up or a multinational business, you want to be in the pink and in The Bottom Line. The most important thing in business.Email for a mediapack today:

[email protected] BOTTOM LINE IS PUBLISHED BY THE BOTTOM LINE NEWS GROUP

Grab your Bottom or someone else will...

BUSINESS BOOMING Surrey and Hampshire businesses line up to give us a pat on the bottom line...

THE BoTTom LinESeptember 2011

EXECUTIVE MOTORS It’s Bigger, with More room inside and takes Weight off your mindWe enjoy a royal blunch*

at Start pop-up restaurant

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Surrey’s housing is worth £132bn

BusinessMan’sWheels

An international property advisor

estimates the value of the entire hous-

ing stock in Surrey at an astonishing

£132billion. This gives the county the highest housing

value total excluding the capital.

The Prime Regional Residential markets sum-

mer 2011 report also highlights links between the

housing market and the City.

Savills’ Charity Holden, pictured right, said:

“The county’s proximity to London is clearly an

important factor here. Research reveals that 57%

of all the purchasers of Surrey properties exceed-

ing the £1million mark work in the

financial sector,”said Ms Holden.

Full story: Page 10

The new 1 Series: Pages 16 & 17

the most important thing in business

*Business Lunch: Pages 2 & 3

Fancy a trip to Museo Ferrari?

Centre pages

I love Wight

Pages 14 & 15

Important

THE BOTTOM LINEJune 2011

EXECUTIVE MOTORS Spy’s latest model looks tasty but it costs a lot of money, Penny

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Planning a big say for local businessOpportunities for businesses in The Bottom Line area to have a big say in local development planning have been revealed by the government.Business Neighbourhood planning forums aim to stimulate lo-cal economies, benefi t com-munities and provide jobs, says Planning Minister Greg Clark. The massive regener-ation of 366 acres of Army land in Aldershot - to be un-dertaken by Grainger PLC - will be one of the fi rst such schemes in the country.“It is crucial that all groups have an opportunity to shape the future of their local area, and that includes lo-cal business,” said John Beresford,

Development Director at Grainger plc (pictured). “We’re pleased that Rushmoor Borough Council is one of the front-runners considering the govern-ment’s newest initiative to empower local commu-nities. We encourage the council to take the initia-tive forward and hope to be able to work alongside other representative groups to help shape and secure the future of Aldershot.”Full story: Centre pages

BY WILLIAM RAY

Find out: Pages 002 & 003

the most important thing in business

Pages 20, 21

Apprenticesseek employersPages 6, 7

Sun, sea and SarkPages 16, 17

Will 007 Bond with the latest Aston Martin?

The pie’s the limit for our healthy business lunch

The Bottom Line is estab-lishing itself quite nicely as we look forward to pushing on toward spring and tak-ing all our business read-ers with us. We believe in the businesses we serve and believe that they believe in us. That’s a

lot of belief! Our aim is to promote and defend them. We would like to share with you some of the comments we have received. The Bottom Line is a great and much needed local business title. Its informa-

tive and readable style appeals to a wide audi-ence and offers the chance for local businesses to promote their offering ef-fectively, in a professional newspaper-style publica-tion. These benefits, com-bined with the web pres-

ence really do offer SME’s in the local area the chance to improve their own bot-tom line.

Jeff Toms, Marketing & Client Services Director, Farnham Castle.

The coverage looks great! Thanks on behalf of every-one at Coppafeel!Laura Gallagher [[email protected]]

Please keep your wonder-ful comments and sugges-tions coming.

Spring is in the airTHE BoTTom LinEOctober 2011

EXECUTIVE MOTORS More confident, sculpted, dynamic and potent than ever before

Businessman set to blast into space with BransonBusiness Newspaper of the Rear!

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Novartis M3 deal revives offices market

Bentleyshowsmuscle

Blackwater Valley’s commer-cial property market has beengiven a shot in the arm with news that Novartis, the inter-national healthcare solutions business, has agreed to take 64,000 sq ft of offices at Watch-moor Park in Camberley.The deal is believed to be the largest letting of its kind in the M3 corridor for three years.Demand for offices has been subdued in the area and the de-

velopment of new properties has been minimal.Robert Thain of Vantage Asset Management said: “This transac-tion is good news for Watchmoor Park, good news for Camberley and good news for Blackwater Valley.”

New Bentley Continental GTC: Pages 16 & 17

the most important thing in business

Pages 2, 3 & 4

Blunch* with George Michael*Business lunch: Page 20

A pair of sweeties

BCSC Special Report: Pages 14 & 15Full story: Page 4

BY RICK DUNMORE

Page 5: The Bottom Line March 2012

The number of small and medi-um sized enterprises (SMEs) us-ing the internet and social net-working sites to sell and market their products and services has risen sharply over the past year, a survey by PeoplePerHour has shown.

The 2012 Small Business Sur-vey, which questioned the work-ing practices of 1,300 SMEs, found that the number of busi-

nesses selling exclusively online had risen by 31 per cent compared to last year. Businesses selling more than half their products on-line rose 27 per cent.

Figures indicate that over a quar-ter of SmEs exclusively sold their products online - up from 18 per cent - and that nearly half of them

made more than 50 per cent of their sales online - up from 37 per cent. The survey also found that the vast majority (91 per cent) of SmEs actively used social me-dia sites to recruit new staff, find work and market themselves.

The results reveal small busi-nesses’ growing reliance on e-commerce.

PeoplePerHour’s CEo, Xenios Thrasyvoulou, said that businesses

are adequately adapting to a fast-changing economic landscape.

“The move to e-commerce won’t be news to the majority of observ-ers of the UK small business sec-tor,” he said.

“What will come as a surprise, however, is the pace with which the UK small business commu-nity is embracing the opportuni-

ties offered by the internet. We’re witnessing a paradigm shift in the way small businesses market and sell their products and services at an incredible pace.”

“The biggest incentive to sell online is the reach it affords you. Before widespread broadband internet, you were limited to a small, local market. Now nimble, forward-thinking SMEs can trade globally in minutes,” he said.

SHARP RISE IN SMEs USING SOCIAL NETWORKSBy WILLIAM RAy

The Bottom Line March 2012 Page 5

MOOD DOWNBEAT: David Bruce, commercial product manager at Aviva

SURVEYS Entrepreneurs losing their drive as fears grow of double dip recession

By KATE FOXA significant proportion of small and me-dium-sized business owners are losing their entrepreneurial drive and thinking of re-turning to work with 50% saying it is too tough to be a business owner in the current climate.

According to the latest bi-annual SME Pulse from Aviva, just over a quarter (26%) of SmE owners admit they no longer enjoy running their business, with nearly a third (32%) stat-ing that they have lost the enthusiasm they had when they started their venture up. And as a result, the SmE Pulse also reveals that one in four (25%) SME owners is considering return-ing to the workforce as an employee.

A reduction in the money they take out of their own businesses for personal use may be a contributing factor: half of those (50%) sur-veyed have reduced the money they draw over the past two years, with restaurant owners suf-fering the biggest fall. Nearly three-quarters (73%) of those with businesses in the cater-ing sector have seen a marked decline in the amount they withdraw from their business – with almost a third (29%) reporting a drop of between 20-25% and 10% reporting a drop of up to 50%.

Aviva’s SmE Pulse survey continues to track economic sentiment among business owners. The survey reveals that SmEs experienced a tough end to 2011. Nearly half (43%) said 2011 was tougher than expected, an increase since June 2011 when over a third (37%) expressed this opinion. This sentiment was particularly prevalent among independent retailers and shopkeepers with half of those questioned (50%) saying 2011 was tougher than expected; the highest of any other business type sur-veyed.

Looking to 2012, there appears to be little improvement in sentiment. More than one in three (35%) believes there is an increasing risk of an economic “double dip” recession, a further increase compared with 28% when we asked the same question in the last Aviva SmE research in June 2011.

A quarter of businesses (26%) expect the first half of the year to be difficult as people curb their spending, with 24% of those surveyed ex-pecting a decline in sales.

“Less than one in ten (7%) expect good sales in the first six months this year. The mood con-tinues to be downbeat about the economy,” said David Bruce, commercial product manager at Aviva. “Businesses are struggling against a backdrop of consumer spending cuts and many don’t envisage an improvement to the situation in the next six months.

“in addition, half of the SmEs we surveyed said they had not asked for funds from their bank with the same number telling us they had reduced the money they took from their busi-ness, suggesting businesses may be ‘self-fund-ing’ their activities.

“This could be forcing them to focus more on the day-to-day operations than on planning for the future.

“Entrepreneurship is fundamental to eco-nomic growth – the government last year called for a private sector-led recovery to help stimulate growth, yet our research shows that the entrepreneurial spirit is being challenged, with a significant number of owners thinking about returning to the workforce,” he said.

The autumn statement appears to have reso-nated very little with SmEs with nearly three in four (70%) of those questioned believing that measures outlined in the proposals will have little impact on SMEs. One in five (19%) say that the measures are actually likely to have a negative effect on their business.

Questioned about the government’s com-mitment to cutting red tape, two-thirds (66%) didn’t believe this was true, with only 19% feeling that red tape measures introduced so far have been effective. Over two-thirds (68%) of SmEs believe that too much red tape hin-ders the day-to-day running of businesses, while more than half (58%) agree that it can impact on profitability.

Are you thinking of quitting your business because times are so hard? E-mail us at

[email protected] and we will share your stories.

Tough times...half SMEs ‘might quit’

Risk

Tough

Fundamental

www.the-bottomline.biz

THE BoTTom LinEthe most important thing in business

Incredible

Page 6: The Bottom Line March 2012

Page 6 The Bottom Line march 2012

Putting the PR into PRopertyRevolution Public Relations is a property PR specialist providing media relations and communications consultancy to property owners, developers, financiers and agents operating in local, regional, national and international markets

Offices and business parksRetail and leisure propertyIndustrial and distributionMixed-use schemes

Contact us and discover why property professionals in the UK and Europe choose to work with Revolution Public Relations

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Page 7: The Bottom Line March 2012

The Bottom Line March 2012 Page 7

Pub Che Carol Haime has be-come the first woman to win the prestigious Pub Pie Champion title, the climax to pastry-maker Jus-Rol’s highly anticipated British Pie Week (March 5-11) during which a high-profile tele-vision and Facebook campaign will aim to drive people into pubs for a pie and a pint.

The Pub Pie Champion competi-tion is a celebration of licensed trade pie-making skillsand is now in its fifth year.

Carol’s innovative culinary creation, the ‘Wheatley House Pheasant Pie, with baby parsnips, juniper and a poppy seed and rock salt crust’ wowed the panel of industry experts.

They chose the pie from almost 120 recipes submitted by pub chefs cross Britain. Carol added a new dimension to pie-making by using innovative ingredients such as gin-soaked juniper berries, along with flavoured pastry − and her novel approach paid off.

Judges included Martin Bates, CEo of the Craft Guild of Chefs; the Publican’s Morning Advertiser senior food writer, Lesley Foottit and last year’s Pub Pie Champion, Craig Henessey. They all praised the excellent flavours of Carol’s winning dish.

Carol, who runs The Sandrock pub in Farnham, Surrey, with her partner, David Walton, said: “it’s fantastic to have won! i don’t think it’s really sunk in yet. The whole team is delighted and we’re really looking forward to celebrat-ing during British Pie Week.”

She paid tribute to the role played by Jus-Rol in her success. “We use Jus-Rol’s shortcrust and puff pastry for our pies, wellington and salmon en croute, and some-times the filo. I use Jus-Rol be-cause it saves time in the kitchen.

“As the licensee and head chef, it means my time can be used more effectively elsewhere.

“The Sandrock is renowned for its quality food: if our homemade pastry was superior to Jus-Rol then we would try and make our own,

but i can honestly say i cannot make it any better.”

Carol wins a £500 cash prize; a personalised chef’s jacket; the coveted British Pie Week trophy; and guaranteed press coverage which has proven to provide new sales momentum for winning pubs

in previous years. John mcKears, Foodservice

Sales Manager at Jus-Rol, said: “I would like to congratulate Carol and her Wheatley House Pheas-ant Pie – it was perfection in a pie and it really epitomises our British heritage.

“i would also like to thank all the chefs who entered this year’s competition; it was our biggest and most competitive yet, with four months of tough competition.”

“Every year, i am truly im-pressed by the innovation and quality of recipes on offer and the

passion displayed by chefs for pies. Jus-Rol is proud to be able to showcase the best in British talent through a food festival such as British Pie Week, and the unprec-edented response we’ve had this year – almost double from 2011 – proves that the pub pie is very much alive and well.”

Carol said: “ i love pies because once you have the filling ready, they are easy to serve, look spec-tacular on a plate and my custom-ers love them.

“They’re also an excellent money maker – so what isn’t there to love! So many pubs buy pre-made dishes and people rarely make pies themselves but love eating them. Having a home-made pie offering is really special and it has huge appeal with customers, as they are the perfect comfort food.”

For her winning pie, Carol sourc-es the pheasants from Wheatley House, a local manor house.

“We thought what better way to reflect the area and Britain than with a pheasant pie. Customers are looking for something different when they eat out, but they still prefer to eat British so a pheasant pie is ideal.”

For pubs putting on a special menu for pie week’s festivities, Carol says it’s all in the planning.

The Enterprise inns’ pub, famed for its real ale as well as its food, averages between 250 and 300 covers per week. Carol’s pedigree pie will take pride of place during British Pie Week.

“We’ve always taken part and normally host a pie and a pint night where we put on a range of pies including a Spinach & Pie Nut Pie for vegetarians or my favourite sweet pie, Apple & Ginger in a shortcrust pastry – it’s a perfect winter comfort food.

“To celebrate becoming Pub Pie Champion, I think we’re going to go one better and have a proper pie festival this time around,” she said.

For more informationabout British Pie Week

call 0800 626 893 or visit www.britishpieweek.co.uk

ChamPIEonBUSINESS SUCCESS Surrey’s award-winning pub chef knows how to earn a crust...

Gin-soaked

Different

Adaptable

THE PIES HAVE IT: Sandrock pub chef Carol Haime enjoys the sweet taste of success. “We are thinking of rebrand-ing as The Sandrock Great British Pie Shop with a range of homemade pies us-ing all British ingredi-ents,” she said. She’s on a Rol!

The Good Pub Guide has awarded one of our favou-rite local watering holes Hampshire Dining Pub of the Year 2012.

The Anchor inn at Lower Froyle near Alton was re-viewed as a “Blunch” venue in The Bottom Line, where it received top marks.

Manager Amy Greener said: “This is a tremendous honour for the pub and all the staff’s

hard work to develop a wel-coming pub atmosphere and a top-quality dining environ-ment.

“We’re hugely proud to have been granted this prestigious accolade, particularly as we were up against some stiff competition and some of the best pubs in the country.”

Good Pub Guide editor Fiona Stapley said: “A well run country pub is the hub of a community and draws cus-tomers in from far and wide. of course, food plays a very important role, but it is the welcome from the licencees and the well-kept real ales that are paramount.

“To achieve a Food Award in the Good Pub Guide a pub has to offer outstanding quality

meals, backed up by enthusi-astic comments from our read-ers supporting this Award.

“The chefs in these gastro-pubs are deeply committed to using the best local produce they can get and adding their own imaginative touches to their dishes,” she said.

Now in its 30th year, The Good Pub Guide is crammed full of information about Brit-ain’s top pubs.

As an additional feature for 2012, The Good Pub Guide is now available to access as an iPhone App - allowing dedi-cated pub goers to check on great pubs while on the go.

The guide’s dedicated web-site — www.thegoodpubguide.co.uk — supplies information on all pubs in the 2012 guide from publication plus another 40,000 other pubs across the country.

..AND THE ANCHOR, FROYLE IS PUB OF YEAR!By WILLIAM RAy

W-INN-ER: The Anchor, Froyle

Page 8: The Bottom Line March 2012

Page 8 The Bottom Line march 2012 The Bottom Line March 2012 Page 9

Rising stars on art’s landscapeLICENSED TRADE

The Bottom Line’s story asking whether or not smokers could save the licensed trade has pro-voked quite a response.Pub fan Pete Slinger - son of a Tilford land-lord and now hosting corporate beer-tasting events for Haslemere-based Taste of the Vine, says the return of smok-ers would see the pubs rejuvenated. So what do landlords and landladies think?Here, Sam Green, 40, of the Fox in Lower Bourne and Rob Davison of The Lamb in Farnham explain the business implications and costs to their busi-ness of the smoking ban.

Rob Davison: “The initial start up cost for the out-side shelter for a smok-ing area was £14,000, of which £7,000 was borne by myself. “On top of that during the winter months you have the added cost of outside

heating. Whilst one can-not argue with the fact that pubs are now cleaner and presumably healthier places to socialise, it has destroyed the atmosphere inside. “I personally feel that individual landlords should have been given the right to choose on this issue and the public would have made their choice to either visit a smoking or non-smoking pub. Part of the government’s reasoning that those people who didn’t visit pubs because of the smoke would now do so did not happen.“Society is made up of pub goers and non-pub goers and banning smoking has not changed that.”

Sam Green: “It cost around £15,000 to set up the out-side smoking area and the gas for the heaters costs nearly £40 per month.“Even as a smoker myself I prefer the pub non-smoking

inside as it is a more pleas-ant atmosphere to work in. It is also definitely more at-tractive for people to come and eat in.“The only issue I have problems with is noise - people go outside to smoke and chat and we get complaints from neighbours sometimes, espcial,ly in the summer.

“I read Pete Slinger’s article and agree with him about giving people the choice to go to either a smoking or non-smoking pub. It is all to do with where you take your money. You don’t make money on beer any more - it is all on food.“Other benefits of non-smoking of course include not having to decorate as often and everyone feels healthier.”Letters: Page 12

The cig debate. Now landlords have a say

By KATE FOX

www.the-bottomline.biz

THE BoTTom LinEthe most important thing in business

Shelter

Choice

A recent report by Forrester Research suggests that a billion people around the world will have the ability to access the web via smartphones, tablet comput-ers and other connected mobile devices by 2016.This growth in mobile technology represents a major shift in the way in which businesses will engage with not only their customers but also with their staff and partners. The research also highlights the need for organisations to respond to these changes and put internal structures in place to manage the changes and

adapt working practices.The report says these structural changes to businesses are essen-tial as the convenience of mobile applications and proliferation of devices will see a further shift of power away from organisations and towards the individual.The report, mobile is the new Face of Engagement, highlights the growth projections of mobile devices and investment, predicting:1. one billion consumers will have smartphones by 2016. US consum-ers alone will own 257 million smartphones and 126 million tablets.

2. In 2016, 350 million employees will use smartphones and 200 mil-lion will “bring their own” devices.3. Today, employees pay for more than half of the devices and data plans used for work across every region.4. Employees pay for 70% of the tablets used for work.·5. Mobile spend will reach $1.3 trillion as the mobile apps market reaches $55 billion in 2016.6. Spending on tablet and smart-phone apps will grow explosively to $56billion in 20157. The spend on mobile will reach

$1.3 trillion globally by 2015 — 35% of the technology economy8. Business spending on mobile projects will grow 100% by 2015.9. more than half of business decision-makers will increase their mobile apps budget in 2012 as they look for better ways to engage with customers and partners.

With these figures in mind, the report suggests that companies should establish a post of Chief Mobility Officer (CMO) to enable an enterprise-wide mobile strategy. It also points out that this strategy

should be more than just providing a website that has been optimised for small screens but should put “thinking mobile” at the heart of the business. or as the report puts it: “Just as the PC necessitated an organisational shift from data processing to IT, mobile apps front-ending systems of engagement will act as a catalyst for the reinvention of iT as business technology.”

The Mobile Is The New Face Of Engagement report is available

from www.forrester.com.

Mobile ‘new face of engagement’

Business banking customers of RBS and NatWest are now able to track and monitor multiple bank accounts, check balances, view transactions and make intra-ac-count transfers using the banks’ Business Banking App for iPad and iPhone.The Business Banking App, which was developed in response to customer feedback and demand, increases the options available to

business customers of how they interact with the bank. Security is one of the key drivers of the new app, and customers will have to be registered as online banking users and will have unique pass codes to access the accounts.Ed Hodges, head of mobile, busi-ness and commercial banking said: “Accessibility is a key feature we hear about in customer’s feedback. The traditional 9-5 working day is

becoming more and more a rarity and this provides the customer with account information around the clock. The launch of the app is the latest development in providing our customers with a clear choice of how they manage their relation-ship with us.”The RBS & NatWest Business Banking App is available for free from the App Store at www.itunes.com/applestore

i need to do some phone banking

The burning issue that hits landlords and landladies in the pocket

CHIMNEY TOPS: Pub smokers take the air outside The Lamb pub

Page 9: The Bottom Line March 2012

Page 8 The Bottom Line march 2012 The Bottom Line March 2012 Page 9

Rising stars on art’s landscape

Farnham Open for Business A great place to work, live and play

www.GU9.biz

The work of British art’s rising star Angela Wakefield features in Life – the gallery’s Life in the Urban Landscape show in Runfold St. George near Farn-ham later this month.

Wakefield’s work provides enduring rep-resentations of contemporary landscapes.

“Angela continues to rise to new heights and her work is, as ever, engaging, highly collectible and a sound financial invest-ment,” said gallery owner Martin Kelly.

Angela will be joined by Rachel Tighe, an exciting emerging artist with a fresh approach to the London landscape.

Life in the Urban Landscape will run from Saturday 17 march – Sunday 22 April.

“We have added some interesting new work to our present winter show with pieces from distinguished figurative artist, Crawfurd Adamson and one of our gallery favourites, Patrick Palmer,” said Martin.

“Esmond Holden has also joined us as

our Photographer in Residence; his pho-tographic scenes of our local area attract considerable attention and he is now tak-ing private commissions including special locations, family portraits and wedding photography,” he said.

Business is doing well at the gallery, housed in The Design Building at Hewet-ts Kilns, Tongham Road, Farnham. The gallery’s work in the local community featured in The Bottom Line late last year and there is more to it than exhibitions.

“Tuesday and Thursday evening life drawing classes continue to thrive,” said Martin’s wife Kerry.

The two-hour sessions start at 7.30pm. Basic materials and refreshments are pro-vided. Monday morning drop-in classes are also proving popular. They cost £20 per session and run from 10am – noon.

The gallery is available for independent hire for exhibitions and special events, in-cluding product launches, corporate meet-ings and functions.

Call 01252 781177 or email [email protected]

Inspiration

INVESTMENT New Farnham show celebrates work of emerging, collectible painters

Page 10: The Bottom Line March 2012

Page 10 The Bottom Line march 2012

EXECUTIVE MOTORS Peugeot to debut new ultra-green 208’s HYbrid4 technology at Silverstone Electric Vehicle & Low CO2 Fleet Show

The €18million Museo Casa Enzo Fer-rari opens its doors later this month in Modena, northern Italy.

And motoring journalism students from the University for the Creative Arts in Farnham, Surrey will be among the mu-seum’s first visitors.

“It is with great satisfaction and enthu-siasm that, after years of intense work by the Fondazione Casa di Enzo Ferrari, we are on the point of inaugurating this important cultural asset that will tell the world the story of this great figure and the vocation for motoring of this area,” said foundation president mauro Tede-schini.

UCA students will head over in may as a follow-up to their successful trip last summer. The new museum project be-gan with the restoration of the house in which Enzo Ferrrari was born in modena

in 1898. It has preserved Ferrari’s liv-ing quarters and his workshop. The new building is in the form of the now-famous yellow aluminium bonnet (as pictured on page one) – the colour symbolising modena and the colour chosen by Ferrari as the background to the Prancing Horse, the company trademark.

“The museo Casa Enzo Ferrari repre-sents the final addition to the motoring tourist attractions in this area,” said Adri-ana Zini, foundation general secretary.

“it will become a cult place for motor-ing enthusiasts and a major destination for cultural and industrial tourism. For the city of modena it will be an interna-tional icon. With the Ferrari Museum at maranello and other important landmarks like the Marzaglia motor racing circuit

and the Righini, Panini e Stanguellini Collections, it will satisfy the expecta-tions of visitors from all over the world,” he said.

The exhibition will tell the story of Enzo Ferrari the man, the driver and the constructor, in the context of the 1900s, the era which saw him as an undisputed star: motor sport, with its cast of actors, its places, the competitions that charac-terised the events of his life: from the street circuit of modena to the motor rac-ing circuit to the Mille Miglia; from Sca-glietti, Fantuzzi, Stanguellini to Mase-rati, Pagani, De Tomaso, Lamborghini as well as Alfa Romeo.

“in his birthplace there is a permanent multimedia display which retraces the most important events in Ferrari’s life, a ‘mover of men’, who believed that ‘if you can dream it you can do it’, who saw

the car as a work of art and considered racing as an experimental and testing ground for the continuous development and improvement of technology and reaching perfection.

“Passion and creativity, research, inno-vation, courage and challenges; these are the key words that emerge from the life of Enzo Ferrari,” said Mr Zini.

“The stars of the exhibition in the new gallery will, on the other hand, be the cars themselves; representatives of the great Italian names from the most pres-tigious collections and museums, exhib-ited as works of arts.

The museo Casa Enzo Ferrari is also a work of contemporary architecture designed by Future Systems (London), founded by architect Jan Kaplicky (1937-2009).

Andrea Morgante of Shiro Studio,

Kaplicky’s long term and loyal assis-tant and co-designer of the project, has supervised the construction on site and conceived the exhibition design.

Engineering, project management and works management were provided by the Politecnica. The museum is in the centre of modena and the maserati fac-tory, in the area outside the city walls that was the first in Modena to be developed and where, close to the railway, the first large industrial complexes were built.

The area is now being transformed, with new housing schemes, offices, shops and restaurants.

The exhibition space is not only an el-egant is a unique and prestigious venue in which conventions, presentations and cultural events can be organised.

The museum is open 363 days a year, and will host temporary exhibitions in

the new gallery that intertwine the theme of motoring with those of art, music, sci-ence and technology.

Management of the museum services (ticket office, shop, coffee shop, safe-ty and security and ordinary mainte-nance) has gone to six companies: Me-diagroup98, Codess Cultura, Ing. Ferrari impianti, manutencoop, Sirio, and Galli Andrea.

The founding bodies and sponsors of the Fondazione Casa di Enzo Ferrari are modena City Council, the Provincial Ad-ministration of modena, modena Cham-ber of Commerce, Ferrari S.p.A. and the italian Automobile Club (ACi) Partners and supporters for the work are the min-istry of Cultural Heritage and Environ-mental Conservation, Modena Savings

Bank Foundation, the Emilia Romagna Region, the European Union (Regional Operational Programme of the Euro-pean Regional Development Fund 2007 -2013 for the Emilia- Romagna Region) along with St. Geminiano and St. Pros-pero Bank, UniCredit Bank, Coopera-tive Bank of Emilia Romagna. Martini illuminazione and mapei are sponsors respectively of the lighting systems and resin flooring for both buildings.

Further information: Maja Argenziano, Fondazione Casa

Natale di Enzo Ferrari, via Galaverna, 8 41123 Modena, tel. 0592 033942,

fax 0592 033959, mobile 335 1807957, email: m.argenziano@fondazion-

ecasanataleenzoferrari.it www.museocasaenzoferrari.it

Cult

Surrey motoring students check out Ferrari museum

New 208’s April Fuels Day Peugeot’s new ultra-green 208 supermini, which boasts three diesels and one petrol engine under the magic 99g/km mark in its engine line-up, will make its UK fleet debut at the EV & Low CO2 Fleet Show at Silverstone on April 18.An audience of more than 500 fleet decision makers is expected at the show, where Peugeot will also be unveiling the 508 RXH with its ground breaking diesel-electric HYbrid4 technology.Peugeot Fleet Director, Phil Robson, said: “Peugeot sees Fleet World’s EV & Low CO2 event at Silverstone as the perfect springboard to launch the new 208 and 508 Diesel HYbrid4 product. “The event will allow customers to get up close and personal with our new editions, from the ultra low emissions of the new 208 engine line-up and the pioneering 508 RXH, a 200bhp, 4WD vehicle which emits a meagre 107g/km of CO2 and, for a 40% taxpayer, a BIK monthly cost of only £130.”The 508 RXH joins the ultra-low carbon offerings from a variety of manufactur-ers, including Toyota and Lexus, who will also be exhibiting their latest models. Ross Durkin, managing editor of organis-ers Fleet World, said: “This year’s show will give fleet decision makers a unique insight into the many and varied engine

Page 11: The Bottom Line March 2012

The Bottom Line March 2012 Page 11

Peugeot to debut new ultra-green 208’s HYbrid4 technology at Silverstone Electric Vehicle & Low CO2 Fleet Show

The €18million Museo Casa Enzo Fer-rari opens its doors later this month in Modena, northern Italy.

And motoring journalism students from the University for the Creative Arts in Farnham, Surrey will be among the mu-seum’s first visitors.

“It is with great satisfaction and enthu-siasm that, after years of intense work by the Fondazione Casa di Enzo Ferrari, we are on the point of inaugurating this important cultural asset that will tell the world the story of this great figure and the vocation for motoring of this area,” said foundation president mauro Tede-schini.

UCA students will head over in may as a follow-up to their successful trip last summer. The new museum project be-gan with the restoration of the house in which Enzo Ferrrari was born in modena

in 1898. It has preserved Ferrari’s liv-ing quarters and his workshop. The new building is in the form of the now-famous yellow aluminium bonnet (as pictured on page one) – the colour symbolising modena and the colour chosen by Ferrari as the background to the Prancing Horse, the company trademark.

“The museo Casa Enzo Ferrari repre-sents the final addition to the motoring tourist attractions in this area,” said Adri-ana Zini, foundation general secretary.

“it will become a cult place for motor-ing enthusiasts and a major destination for cultural and industrial tourism. For the city of modena it will be an interna-tional icon. With the Ferrari Museum at maranello and other important landmarks like the Marzaglia motor racing circuit

and the Righini, Panini e Stanguellini Collections, it will satisfy the expecta-tions of visitors from all over the world,” he said.

The exhibition will tell the story of Enzo Ferrari the man, the driver and the constructor, in the context of the 1900s, the era which saw him as an undisputed star: motor sport, with its cast of actors, its places, the competitions that charac-terised the events of his life: from the street circuit of modena to the motor rac-ing circuit to the Mille Miglia; from Sca-glietti, Fantuzzi, Stanguellini to Mase-rati, Pagani, De Tomaso, Lamborghini as well as Alfa Romeo.

“in his birthplace there is a permanent multimedia display which retraces the most important events in Ferrari’s life, a ‘mover of men’, who believed that ‘if you can dream it you can do it’, who saw

the car as a work of art and considered racing as an experimental and testing ground for the continuous development and improvement of technology and reaching perfection.

“Passion and creativity, research, inno-vation, courage and challenges; these are the key words that emerge from the life of Enzo Ferrari,” said Mr Zini.

“The stars of the exhibition in the new gallery will, on the other hand, be the cars themselves; representatives of the great Italian names from the most pres-tigious collections and museums, exhib-ited as works of arts.

The museo Casa Enzo Ferrari is also a work of contemporary architecture designed by Future Systems (London), founded by architect Jan Kaplicky (1937-2009).

Andrea Morgante of Shiro Studio,

Kaplicky’s long term and loyal assis-tant and co-designer of the project, has supervised the construction on site and conceived the exhibition design.

Engineering, project management and works management were provided by the Politecnica. The museum is in the centre of modena and the maserati fac-tory, in the area outside the city walls that was the first in Modena to be developed and where, close to the railway, the first large industrial complexes were built.

The area is now being transformed, with new housing schemes, offices, shops and restaurants.

The exhibition space is not only an el-egant is a unique and prestigious venue in which conventions, presentations and cultural events can be organised.

The museum is open 363 days a year, and will host temporary exhibitions in

the new gallery that intertwine the theme of motoring with those of art, music, sci-ence and technology.

Management of the museum services (ticket office, shop, coffee shop, safe-ty and security and ordinary mainte-nance) has gone to six companies: Me-diagroup98, Codess Cultura, Ing. Ferrari impianti, manutencoop, Sirio, and Galli Andrea.

The founding bodies and sponsors of the Fondazione Casa di Enzo Ferrari are modena City Council, the Provincial Ad-ministration of modena, modena Cham-ber of Commerce, Ferrari S.p.A. and the italian Automobile Club (ACi) Partners and supporters for the work are the min-istry of Cultural Heritage and Environ-mental Conservation, Modena Savings

Bank Foundation, the Emilia Romagna Region, the European Union (Regional Operational Programme of the Euro-pean Regional Development Fund 2007 -2013 for the Emilia- Romagna Region) along with St. Geminiano and St. Pros-pero Bank, UniCredit Bank, Coopera-tive Bank of Emilia Romagna. Martini illuminazione and mapei are sponsors respectively of the lighting systems and resin flooring for both buildings.

Further information: Maja Argenziano, Fondazione Casa

Natale di Enzo Ferrari, via Galaverna, 8 41123 Modena, tel. 0592 033942,

fax 0592 033959, mobile 335 1807957, email: m.argenziano@fondazion-

ecasanataleenzoferrari.it www.museocasaenzoferrari.it

Van hire by the hour...

Service discount cardThiscardentitles theholder toanadditional

20%off labour&10%off parts.(Mercedes-BenzServicingandservice related items).

MERCURY PRESTIGE VEHICLESUnit3Beechnut indest,

Aldershot,Hampshire,GU124JA

01252 318318www.mercspecialist.co.uk

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Mercedes-BenzIndependent specialists

Europcar claims to be the first car hire company in the UK to launch car and van hire by the hour, giving businesses more choice, flexibility, and potentially cost-savings.Starting at just £10 an hour for car hire and £11 an hour for van hire, Europcar’s new hourly hire service aims to deliver vehicle hire on demand in response to pressure on business finances.Ken McCall, Managing Director, Europ-car UK Group said: “For businesses that need extra transport quickly, vehicle hire can be an incredibly flex-ible solution. But we know that some businesses may be put off by having to commit to the cost of a full day’s hire, which has always been the traditional way this service has been charged.“With our new hourly hire service we wanted to break the rules to give busi-nesses – especially small and medium enterprises (SMEs) and sole traders - more flexibility and take away the bar-rier of cost. “In particular our hourly van hire ser-vice is the perfect solution for those quick turnaround journeys, perhaps making urgent deliveries to customers or collecting new stock or supplies.“Our hourly service means they just pay for the hours they need. It is the perfect complement to our standard vehicle hire service, as we continue to bring our customers more choice. Quality, flexible vehicle hire at a price to suit every budget,” he said.Vehicles are available for hire for a minimum of two hours and maximum of eight hours Monday to Friday (only Monday to Wednesday for Central Lon-don check-outs).

VALID UNTIL 31 March 2012Mention The Bottom Line at time of booking to receive discount

DO IT HOUR WAY: Europcar

Surrey motoring students check out Ferrari museum

New 208’s April Fuels Day technologies that are available today, from the very latest low carbon diesel and petrol models, to both petrol and now die-sel electric hybrids and through to pure electric vehicle offerings.“The show brings together not only the wide array of products and technologies that are available, but also provides the opportunity to understand the different strategies being adopted by the various motor manufacturers at the event. “It’s our intention to provide visitors with the opportunity to experience current products, learn from the manufacturers what they are planning, and hear from independent experts what they think the future holds for fleets,” he said.The EV & Low CO2 Fleet Show is being sponsored by the Energy Saving Trust in association with the British Vehicle Rental & Leasing Association, the trade association of the UK’s leasing and rental industries.All test-driving of electric, hybrid and other low-CO2 vehicles will include two or three laps of the Stowe Circuit, a sepa-rate infield circuit with its own facilities, and the chance for visitors to book provi-sional test drives in advance directly with the relevant motor manufacturer.

For more details, call 01727 739160 or see http://evfleetshow.co.uk/

Services

Page 12: The Bottom Line March 2012

Page 12 The Bottom Line march 2012

LETTERS TO THE EDITOR E-mail your thoughts to [email protected]

Dear Sirs,Just a note to say how much I appreci-ated your coverage of my new venture. The coverage will certainly help me to progress my business and as I get big-ger and better known I am sure that I will take some advertising space in the future. The paper itself is a handy size and because of its colour associates itself with the Financial Times format and is therefore to be read by business people which I believe is your aim. People I have spoken to and given a copy to are very impressed and they read all of it not just a glimpse and throw it away.The articles are people oriented, the type is clear and the photos of good quality. It gives local venues informative coverage and shows local people in their business as approachable. I have distributed some of the copies you gave me to our secretary at the golf club for display in the club library and there are lots of interested local busi-nessmen having a glance.It has certainly helped me in the fact that I gave some copies to some of the stall holders at Frensham Ponds Wed-ding Fayre so they will also know where to advertise in the future. Because the paper has local coverage I can see more folks coming on board with you as the paper grows. Good luck.

Toastmaster Peter Wickins via email: [email protected]

Bottoms up! The Bottom Line

PETE’S PUB SMOKE SIGNALSTRIKES A LIGHTFurther to Peter Sling-ers article in February 2012 edition, I am writing to advise that I totally agree with his comments. My husband and I used to go out for drinks with friends to our local pub or club but don’t bother any more as we would rather sit in the comfort of our own home and smoke when we want to smoke. He also made a good point about non smok-ers being left on their own every time the smokers go out for a cigarette as this has happened to friends of ours, and in the end they come out with us so that they can join in the conversation. As I understand it, night clubs make you queue to go outside for a cigarette as they only let a few out at any one time. It also causes prob-lems with noise as quite a few clubs and local pubs are in residen-tial areas and crowds smoking outside will cause extra noise when children are in bed.We do occasionally go out for meals and totally understand that any establishment serving food should be non smoking.Well done for speaking out for something my husband and I have thought since the start of the ban!

Karen Quinn

I’m a non smoker but have grave reservations about the smoking ban on human right grounds and other grounds

Melanie Shutak,Tudorwoodguesthouse

Dear Sirs,public houses have been improved beyond measure as a result of smokers being required to pollute the atmosphere elsewhere. The effects of passive smoking on drinkers like me who have had to breathe in second-ary smoke for years will not be known for some years yet. Smok-ers wisely suck in the dangerous chemicals through a filter while the rest of us have had to take it ‘neat’. Good riddance!

Neil Chapman

PARKING MAD: The Bottom Line’s February edition

Dear Sirs:,It is unclear to me how it came that Ms Portas thinks that free parking on the High Street will be the answer. On street parking has always been re-garded as high turnover parking priced such that anyone wanting to have a longer shop is encour-aged to use off street parking. The problem with free on street parking is that it soon gets filled with the cars of shop managers, owners, shop assis-tants and local office workers. This is not theory but fact.I should also add that drivers do not drive into a town to use the on and off street parking facilities. They drive in to visit shops or other destinations. If those shops are not of a quality to interest the shopper, cheap or free parking will not encourage more shoppers. In all cases the price of parking has to be set at the correct level. My joint paper presented at the World Parking Symposium may be of interest to you even though it relates to off street parking the principle is the same.

Ian BettsParking Data & Research International

Dear Sirs,Further to your recent article regarding the state of the High Street, I thought I would provide you with my thoughts concerning the local retail market which, in Farnham, remains strong as evidenced by several transactions

over the past three months.The Borough Delicatessen which sells a range of British produce opened just prior to Christmas completing the lettings of the shops adjoining The Bush Hotel in The Borough. The former Lucy’s Lunchbox which floor im-mediately opposite was also let to Headmas-ters Hairdressers just prior to Christmas and should be open for trading early in March.In Lion & Lamb yard the former Freelance Fabric shop which provides 2,300 sq.ft. of ground floor accommodation has been let to Orvis who are also in the course of completing their extensive fit out. Orvis who had previ-ously operated for years from Unit 17/18 Lion & Lamb Yard jumped at the opportunity of

expanding into a larger store offering clear ground floor accommodation. Unit 6 Lion & Lamb Yard which will become available in March and which provides just over 500 sq.ft. of ground floor accommodation is currently under offer to anotherexisting Lion & Lamb Yard occupier.More recently and as a result of the failure of two national chains two further prime shops have become available. The former La Senza unit at Town Hall Buildings is already under offer and the former Millets property is to be refurbished Iand offered as one unit of 2,350 sq.ft. or two units of 1,657 and 700 sq.ft.The retail offer in the town generally has

been dramatically improved with the open-ing of Evitavonni in December. This company have transformed the former Woolworths building into a luxury lifestyle store featur-ing room sets from bathrooms to kitchens, bedrooms to sitting rooms, fabric collections, designer furniture, lighting, exclusive bed linen and garden furniture.As can be seen demand for retail accommo-dation in the town remains at a good leveldespite the often depressing general national news.

Your sincerelyGeoff Reeve,

Wadham & Isherwood, Farnham

Free High Street parking is not answer to shops’ demise, Mary

The Bottom Line February 2012 Page 3 Fleet St. journalist-turned estate agent, the other, a BA cabin services director... Houses hot off

LOVE IS IN THE AIR: Toastmaster Peter Wickins with happy couple Jason and Jenna Hoare. Former cabin services direc-tor Pete has a stall at the Frensham Pond Hotel Wedding Fayre on February 12

BA Pete’s now toast of townRaise your glasses ladies and gentlemen – anew career as a professional toastmaster has really taken off for former fl yer Peter Wickins.Following a 39-year career with British Airways, Peter left his position as Cabin Service Director after fl ying on long and short haul routes to many continents.Highly respected by colleagues and customers alike, Peter decided to put his expertise in cus-tomer service to good use by training to become a Toastmaster and Master of Ceremonies.Now fully qualifi ed, Peter lives in Churt with wife Kathy. He is 64 years young and a keen sports-man, enjoying golf as his favourite pastime – he’s

a member of Hindhead Golf Club and also keeps fi t playing tennis, looking after the garden and walking his dog, Misty.A keen follower of all sports, he also helps to run charity golf events and helps at Change of Scene in Farnham. He is also well-known as an after dinner speaker and has proved popular at many local events. He has compered the Churt Fete, several fund raising black tie dinners at Edgebor-ough School in Frensham for The Hedgehogs and Disability Challengers at Farnham Castle.“Being a toastmaster is very similar to caring for people in the air,” said Peter.“People require the right guidance and smooth

running of seamless service. Only the best is expected, standards must be high and customer satisfaction is paramount. My years with BA proved invaluable in knowing how to care for and respect customers’ wishes whilst I was employed. “Their one big occasion – such as a wedding or the start of a holiday have similarities. “Stress, concern, the need for guidance, relax-ation and advice plus putting themselves in the hands of someone with professional handling skills who cares and understands that the start of their journey must be made memorable and go without a hitch,” he said.You can email Pete at [email protected]

Page 13: The Bottom Line March 2012

The Bottom Line March 2012 Page 13

T 01252 311877M 07889 420949E [email protected]

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Corporate lettings have finally returned and with great mo-mentum are injecting a wel-come boost to Surrey’s slug-gish property market.

Well-known for its green open spaces, affluent villages and ce-lebrity residents, Surrey is also becoming a desirable property enclave for expats relocating to the UK for business reasons.

With the majority of inter-national companies still hav-ing headquarters in and around the capital, towns and villages throughout The Bottom Line area have become very popular alternatives to living in London.

Relocation agents vie for a slice of the Surrey action as many of their expat clients have families and the large homes, wide open spaces, facilities and top class schools meet their needs per-fectly.”

During the boom years, Surrey was awash with business expats and their families driving a very prosperous high end rental market but in line with the economic crash back in 2009, many international companies withdrew many of their ex-pat workers leaving some homes without tenants.

The last few months have seen a turnaround.

“We really are back to 2008 when the market was saturated with tenants and a limited choice of proper-ties to choose from,” said James Wyatt of award-winning Virginia Water based estate agency Bar-ton Wyatt.

mr Wyatt and his team see increasing numbers of expat business workers

returning to the area, relocation agents searching for rental prop-erties and more homes being let specifically to this market.

“We are seeing clients buying more property now, as they see bricks and mortar as a safer bet than other investments.

“Returns are somewhere be-tween 5% and 6% which is an attractive proposition. Rents are rising too having risen about 5% during 2011, mainly due to the lack of supply, and we expect a busy summer this year as corpo-rations head to the safe haven of the UK,” he said.

Jo Paris, Lettings Manager at Barton Wyatt talks of the chal-lenges facing expats.

“When an expat family is due to fulfil a stint in the UK, the first

we hear about it is often via a re-location agent,” she said.

“We have very strong links with dozens of these agents - it is important to them and their clients that we understand their needs and can deliver a selection of suitable houses quickly and efficiently.

“Knowing the nationality is the most important thing for us, dif-ferent nationalities have different needs and desires.

“For instance an American is likely to want a house with spa-cious rooms, a utility with Amer-ican sized appliances and a huge double fridge - this will not be important to a Japanese family - they will be looking for a house within a gated community and it is important to them that there are other Japanese families in their street,” she said.

LETS DO BUSINESS Corporate lets return to boost Surrey’s sluggish property market

By KATE FOX

Bouncing back

PAINLESS: Jo Paris of Barton Wyatt estate agents

continued from Page 1estate to ensure that we operate at

maximum efficiency and deliver the best possible value for money.”

However, the shortage of opportuni-ties within Surrey to acquire proper-ties of this size has led to speculation that opportunities outside the county will have to be considered including the iQ Business Park in Farnbor-ough, the investment of which, as The Bottom Line reported in De-cember (pictured right), is actively being marketed for sale by its owner, SEGRO.

The former Sun micro Systems HQ at Sun Park and the Nokia property at junction 4A of the M3 have also been suggested as possible candidates.

A property market insider told The Bottom Line:

“Right now the Farnborough area is in quite a unique position of being able to offer both sites and existing buildings that could accommodate such a require-ment and could be one of very few options open.

“The availability of good qual-ity accommodation within the size range required, along with access to two motorway junc-tions and the mainline railway service would make it a very obvious choice for a commercial business.

“However it is quite difficult to imagine Surrey County Council locating its HQ in a neighbouring county and there is a degree of scepticism in the market about this,” he said.

Offices on the move?

Saturated

Busy

Important

Page 14: The Bottom Line March 2012

Page 14 The Bottom Line march 2012

SOCIAL MEDIA BOOM Pubic Relations Executive

Picture

By ANDREW BARBER

Physical contact is a no-no in western business etiquette, except in one ritualised for-mat: the handshake. It is an essential skill to have, and often forms the basis of a last-ing first impression. But did anyone ever teach you how to shake hands? My experience is that around one person in ten says yes to that question.So let’s address it now, for the other nine.

1. The HandsThink of your hands as a vital tool of doing business and look after them accordingly. Keep them soft, clean, and dry. Avoid excessive numbers.

2. The Fore - playIf you’re sitting as someone ap-proaches, stand up. Make eye contact, smile, and say hello.This is the start of a connection.

3. The ApproachInitiate the hand shake by putting out your hand, thumb up, fingers closed, and perpendicular to the floor. Have your arm extended, but not with a locked elbow. Start at about a metre distance and close up a little as your elbow bends a little more.

4. The GraspFirmness of grip is important, but more so is holding ‘web to web’, with the webbing between your thumb and forefinger firmly in contact with theirs. A firm grip inboth men and women is most likely to be perceived as a sign of openness and extroversion. Nobody enjoys a limp grip, nor do we want a crushing match.

5. The OverclaspThe overhand clasp with your left hand will most often be perceived as intrusive, overbear-ing and patronising. Save it for when you have a genuine posi-

tion of authority, such as when congratulating a subordinate on receiving an award. Otherwise leave it to politicians.

6. The ElbowAnother patronising grip best left to politicians is the elbow hold. This is a control gesture and will make the other person feel you are trying to dominate them..

7. The ShakePut energy into your shake to show commitment, but not so much you risk a dislocation. Therefore, shake from your elbow: not from your shoulder. Two or three shakes – or pumps – is enough. Hold for three sec-onds and keep eye contact whileyou do so, then...

8. The ReleaseBe the first to grip and the first to release. As soon as you feel a loosening of their grip, release yours.

9. The WipeI’m sure you wiped your hand before shaking, if it was even slightly damp. But what if they didn’t? Never wipe your hand af-ter shaking until you are well out of sight - it can give real offence. If, like Donald Trump (report-edly), you fear germs, get over it. No one dies from the millions of handshakes every hour and, if they have germs on their hands (they do), it’s too late.

10. The NoticeFinally, notice the shake. What can you learn from it? If you shake at the start of a meeting and then again at the end, you have comparative data. Was the shake longer, firmer, closer at the end? If so, the meeting went well. If quicker, looser, at greater distance, you need a new plan.

Grab yourpartner bythe hand...

By MIKE CLAyTON

Andrew Barber, Director of Revolution Public Relations, looks at the business benefits of using Google Plus.

Last June, Google launched “Google Plus”, its latest foray into social media and a further attempt to build a rival to Facebook.

Very soon after its launch it was reported that Google Plus had more than 20 million users and high-pro-file technology bloggers like Robert Scoble were praising the new social media platform.

on January 19, as part of a quar-terly financial report, Larry Page, CEO of Google said: “I am super excited about the growth of An-droid, Gmail, and Google+, which now has 90 million users globally.”

Until Google Plus was opened up to businesses and brands in novem-ber its users seemed to be mainly from the technology and creative sectors. This is changing. It has be-gun to be adopted by those in the mainstream.

So what is Google Plus?it has been described it as “a cross

between Facebook, Linkedin and Twitter.” That’s not a bad descrip-tion, but doesn’t give a full picture.

Being a Google product, it has a certain familiarity to its look and feel and it takes some features from its other products, combining them with some clever new ideas that help users follow and view content that friends, colleagues and businesses post onto their own profile page.

Users can control what they want to see and what they want to be seen by using Google Plus ‘Circles’ – groups of friends, professional contacts, businesses, etc. One of its key features is the ease with which a range of images, videos and links to other web pages can be uploaded and shared.

If you have a Google account then getting onto Google Plus is just a click away as it uses any profile that a user has created as the starting point. Business owners can then add and manage separate pages for their enterprises or brands.

So why is this important? Well - mainly because of who is behind it.

Google still occupies the dominant position in the search engine market and, as such, can have a massive im-

Andrew Barber, Director of Revolution Public Relations

Hampshire-based Mike Clayton is author of seven books, including Brilliant Time Management and Brilliant Stress

Management. He offers business, management and personal success seminars. Contact him at www.mikeclayton.co.uk.

Google CEO is super excited on 90m users

Page 15: The Bottom Line March 2012

The Bottom Line March 2012 Page 15

pact on a business by driving web traffic and generating new business leads.

it can also impact on a company’s public image by influencing what people can see, hear and watch about a company on line.

To stay one step ahead of its com-petitors and retain its market posi-tion, Google has, for some time, been looking at incorporating hu-man recommendation into the on-line search process. As part of this process Google has introduced a ‘+1’ button (similar to the Facebook ‘Like’ button), which allows visitors

to web pages and sites to recom-mend it to others, and can be found all around the web.

This process of human recommen-dation is core to Google Plus which allows users to ‘+1’ and share posts, pictures, videos, blogs, brands that the come across.

Each time someone does this you just know that somewhere a Google algorithm is making a note of it and gradually this feedback will impact the search engine rankings of the recommended website or page or

your company blog. Google is also keen on fresh, regu-

larly updated content and the real-ity is that by posting content on a Google Plus page you are doing so in the belly of the beast.

This is Google and it is inconceiv-able to think that it will not index its own social media platform as a matter of priority when looking to calculate the relevance of online content.

Basically Google Plus is Google.A further development has been

the introduction of Google’s ‘Search Plus Your World’ which, when a

Google user is logged into their ac-count, includes the recommenda-tions of those individuals and or-ganisations from the user’s Google Plus ‘circles’ within the results.

in addition to this, content from Google Plus pages is now increas-ingly appearing in regular Google searches. For example, a Google search for Fox news will reveal the results for Google Plus and the latest news stories that have been posted there.

How long before other broadcast-

ers and media outlets muscle in on the act? How long before your com-petitors’ news releases start appear-ing on Google Plus too?

Early last year i was asked by a cli-ent how he could best improve the return on investment for his web-site? My reply was simple: “Use so-cial media to drive visits.” He took my advice and is now concentrating his PR effort on social media.

my latest advice to him was to set up a Google Plus page and it’s the same advice I would give anyone who is remotely interested in im-proving their online reputation.

Pubic Relations Executive

Share

advises on using all the latest technology platforms to get your business message across

HAPPY AS LARRY: Google CEO Larry Page and, far left, the Google Plus page

New statistics published by the Office for National Statistics reveal that people are working longer than they used to.

The average age at which people leave the labour market – a proxy for average age of retirement – rose from 63.8 years to 64.6 years for men and from 61.2 years to 62.3 years for women between 2004 and 2010.

This average summarises information about the age at which people stop working, which differs for different people. For men, the peak ages for leaving the labour market are 64 to 66 years. For women, the peak ages are 59 to 62 years. Thus, retirement peaks around State Pension Age (SPA) for both sexes; but many people retire before SPA, and others work beyond SPA.

In 2010, there were 3.2 people of working age supporting each person of SPA and over in the UK. Without any changes to SPA, this ‘old age support ratio’ would drop to 2.0 by

2051 but under current legislation SPA has already begun to increase for women and SPA for both sexes will rise to 68 by 2046.

When these SPA changes are taken into ac-count, the old age support ratio is projected to fall less, to 2.9 by 2051.

Women’s life expectancy at SPA will

decline over this decade as their SPA rises. Between 2021 and 2051 life expectancy at SPA is expected to rise gradually for both sexes, because, following a change in the assumptions for future life expectancy in onS’s 2010-based population projections, life expectancy at the relevant ages is now projected to increase at a slightly faster rate than the increases in SPA contained in the Pensions Acts 2007 and 2011.

There are inequalities in life expectancy between social classes. The latest estimates for England and Wales show a gap of over three years in life expectancy at age 65 be-tween the highest and lowest classes in the national Statistics Socio-economic Clas-sification (NS-SEC). Within the UK, life expectancy at age 65 is highest in England and lowest in Scotland.

A related question is whether people will be able to enjoy their retirement in good health. In 2008, the latest year for which figures are available, UK men aged 65 had 9.9 years of healthy life expectancy com-pared with 17.6 years of life expectancy, while UK women at age 65 had 11.5 years of healthy life expectancy compared with 20.2 years of life expectancy.

These figures are for the average person and do not take account of differences in socio-economic class or location.

Average retirement age on rise as people work longer

By KATE FOX

OVERTIME: Workers are carrying on

Google CEO is super excited on 90m users

Decline

Reveal

Page 16: The Bottom Line March 2012

Page 16 The Bottom Line march 2012

EATING OUT This month we check out an award-winning airport hotel restaurant, and

The spectacular Aviator hotel in Farn-borough has been a venue I have, for a long time, been looking forward to visit-ing for blunch (business lunch).

This excitement had been heightened by the story in the February edition of The Bot-tom Line about the hotel winning the “Fla-vour of the South East” award for 2011 at the prestigious Beautiful South Awards.

Will the reality live up to my extremely lofty expectations?

Kate has never been to The Aviator be-fore and is immediately impressed by the stunning central atrium and staircase (pic-tured right).

Those who have seen it will know what I mean. We’re going up in the world.

We are warmly greeted at the reception and taken through to The Brasserie. Here, we meet Charlotte (pictured left), the maître d’ who escorts us to our table, overlooked by black and white photos of film stars.

The Brasserie is full of business chatter from other customers. This restaurant is obviously a popular choice for the movers and shakers of Surrey and Hampshire.

The lunchtime menu is not extensive with a choice of six starters, including the fan-tastic sounding “Escabeche of mackerel & spiced baby squid” and five main courses. It is peppered with locally sourced produce

including poached & roasted Hampshire pheasant and a 10 oz sirloin steak, also from Hampshire.

The whole menu sounds mouthwatering and Kate announces she would like it all.

However, good sense prevails and Kate chooses venison cottage pie with truffle potato foam followed by butternut squash risotto.

I opt for the beetroot and sheep’s cheese salad with caramelised walnuts, followed by line-caught bass with roast salsify, wild mushrooms and a red wine jus.

From the wine list we choose a glass of white, an attractive sounding New Zealand sauvignon blanc called ‘Little Beauty’. It certainly lives up to its name and is a de-lightful accompaniment to the meal.

Kate’s cottage pie looks wonderful and, rather unusually served in a glass, it looks more like a dessert. My salad is also a piece of art with a fabulously presented mix of colours and tastes.

When we are finished the ever-attentive staff clear our plates and bring the main courses. My bass is just perfect and Kate’s risotto looks like a bowl of sunshine.

And they taste as good as they look. Just beautiful. Following these gastronomic de-lights we have a difficult decision to make.

Do we have dessert?

The persuasive Charlotte makes the de-cision an easy one and Kate chooses the cheese selection while I go for the lemon and raspberry posset which looks fabulous when it arrives. And it tastes sensational!

The whole meal has been fantastic and the best thing about it is not the stunning architecture, the impressive view of the air-port or even the ever present and efficient Charlotte and her team. It is the price.

At only £18 for two courses or £21 for three courses the Aviator is amazing val-ue. This is top notch City dining without the sky-high prices and head chef Andrew Donovan has created a stunning lunchtime menu that is right up there with some of the best restaurants in London.

More information at: www.aviatorfarnborough.co.uk/brasse-

rie or call 01252 555895

Food 5 out of 5Efficiency 5Business appeal 5Ambience 5

We love our food here at The Bottom Line, especially as we head toward longer days and shorter nights. So when it comes to where to go for blunch - busi-ness lunch - we like to get out and about.This month we fly out to Farnborough where the food is anything but plane (sorry), and swear by a celeb-rity-inspired blunch/brunch at a kitchen in the City of London. If you cannot get out, we’ve even supplied a

recipe to get your business brain ticking over, cour-tesy of award-winning pub chef Carol Haime. Many deals are done over blunch with a few drinks and a bit of banter clinching that big account.If you think your place is worth a visit and you would like to feature on The Bottom Line’s hungry pages, drop an email to [email protected] and we’ll be straight round!

Flying tonight

CAROL HAIME: Feed your business brain

5To feature your restaurant in The Bottom Line Blunch Spread contact: [email protected]. 01252 709 803

Pistachio and Herb Stuffed Turkey Breast on a bed of wilted spinach,

watercress and sweet potato mash, served with steamed broccoli.

Ingredients

1 large or 2 small turkey breasts, skin on. Turkey contains tryptophan and tyrosine, which help your brain sup-ply the building blocks for serotonin and multiple neurotransmitters.750g Sweet potatoes. Loaded with cartenoids, important for antioxi-dants and Vitamin A, essential for new neuron production.75g Roasted Pistachios. Good source of Vitamin E, shown by research to prevent memory loss.70g Baby Watercress. Boosts immu-nity and brain function.

150g Spinach Leaves, washed. Great source of folate (B Vitamin)’ main-tains brain circulation by preventing plaque build up. It helps form neu-rotransmitters needed for thinking and helps protect DNA in the neu-rons from damage.150g Broccoli spears. High in Vita-min K, known to enhance cognitive function and improve brain power, contains acetylcholine which excites the brain cells, helping them form new connections, aiding learning and memory function.

75g Fresh Coriander. Said to coun-teract the effect of heavy metals which are believe to affect long term memory.5cm Ginger root, peeled and crushed. Gingerols have anti-inflammatory properties and inhibit oxide produc-tion which protects the brain from free radical damage.2 Cloves Garlic, peeled and crushed. Helps brain function by helping blood flow.1 tsp Ground Cumin. History of use as an agent to improve nerve disorders.

2 tsp Ground Paprika. Packed with anti-oxidants and Vitamin C, strong anti-inflammatory properties.Oil for cooking and coarse ground sea salt.

Cooking Method:Put the ginger, garlic, pistachios, cumin, paprika and 3/4 of the coriander in a bowl and blitz with a hand blender to achieve a smooth paste.Make a slit in the turkey breast and fill with the herb paste. Heat a non-stick pan with a small amount of oil and fry the turkey breast, skin down, until crisp and golden brown. Place on a baking tray, skin side up, sprinkle with a little rock salt and the frying pan juices and bake in a hot oven (200 degrees c) for 25 minutes, or until the juices run clear.

Got an important meeting, interview or presentation to give tomorrow? All professionals know the importance of being properly prepared in order to give their best performance, but did you ever think that analysis and research are not the only way in which you can give yourself a helping hand? Certain foods are known to help the body with specific functions so before that critically important event why not give your grey cells a boost with our ‘Brain Food’ recipe?

Page 17: The Bottom Line March 2012

The Bottom Line March 2012 Page 17

Gordon Ramsay’s kitchen in search of right setting for a deal-breaking business lunch

Bread Street Kitchen, 10 Bread Street, London EC4M 9AJ

Our visiting Italian clients need impressing if our deal is to stand any chance of progress so we take them to lunch at Gordon Ramsay’s new eatery in the City of London’s latest shopping centre – One New Change. We’ve booked in advance and are

excited to check out the atmosphere and sample Mr Ramsay’s world-class delights.our table is next to a window over-

looked by offices over the road – those desk jockeys must find it extremely distracting to see us sitting down to enjoy a sumptuous blunch while they are stuck at their desks.Two of the five of us are here for the

duration and order a bottle of white wine and some water for the table while we peruse the menu – a selec-tion of starters and main courses from the Raw Bar, Wood Stone and Hot Kitchen.We come across, on the Wood Stone

menu, a starter described as ‘crispy pig’s head with green chilli mayon-naise’ – we all laugh as we have a vision of a huge pig’s head presented to us on a plate. I have to try this.The wine arrives and already one of

the three abstainers gives in to the temptation and asks for ‘half a glass’. The room is bustling – a large expanse of space segmented by pillars with an art deco feel. I look around to see the place is pretty much full and the hum of chattering is getting louder.I ask our Italian guests if they are

having starters and they seem startled: “Will you not fall asleep this afternoon with all the food in your belly?” they ask. I’m very surprised – I thought Italians had a great love of food.We’ve chosen our courses and look

around for the waitress – who five minutes ago was very eager to take

our order and is now proving difficult to attract. She arrives and I order the pig’s head to start and the Poussin with chimichurri and burnt lemon for main. Like the starter, I am intrigued to see how this will look.We are presented with bread at the

table and by this time everyone is little peckish and a second abstainer falls off the wagon to sample the tempting wine on offer.Starters arrive for the non-italians

– my pig’s head looks like three fish fingers with mayonnaise presented in a small bowl. I cut it open and am delighted by the crunch of the ‘fish finger’ crust and the softness of the meat inside. The chilli mayonnaise is the perfect complement. William has ordered the BSK cured meats, pickles and chilli hoping that the Italians might give in and enjoy a taste but they stick to their guns and I am obliged to help him out.By this point, as our table is cleared,

the restaurant is pretty busy and as the tables are slightly too close together I’m getting a little frustrated with the waiters bashing my chair every time they walk past, but i’m determined not to let this small annoyance prevent me enjoying the good food and wine.Our mains arrive. My chicken is suc-

culent, presented with a herby green sauce – so that’s chimichurri. We’ve a selection of side orders shared around the table including honeyed carrots, which the italians are keen to try with the green beans and side salad.William enjoys his burger though he

can’t quite finish it.The italians have to leave for an

afternoon meeting and the pair of us are left to finish the wine – it would be rude not to!

Food: 4 out of 5Ambience: 4Efficiency: 4Business appeal: 4

Kate Fox

5

I ask waiter if he has got a pig’s head..

REALLY @!±*ING GOOD: Gordon Ramsay’s Bread Street Kitchen

4Meanwhile, peel and boil the sweet potatoes until tender. Mash and add the rest of the coriander, chopped. This mash does not require any added but-ter, oil or salt, making it extra healthy. If it is a little dry add some boiling water. Steam the broccoli.Roughly chop the watercress and spinach and place in a glass bowl. Season with sea salt and pepper. Cook in the microwave for one minute or until wilted and piping hot (this

is the best way not to overcook spinach, destroy its nutrients or add too much liquid).When cooked, allow the turkey to rest for 5 minutes in a warm place, then slice neatly. Meanwhile, plate up the mash, spinach, watercress and steamed broccoli and then place the turkey slices on top and drizzle the cooking juices over and serve.

BRAIN FOOD: From this.. to this

Page 18: The Bottom Line March 2012

Greenshields JCB, the Farnham based business, has donated a van to Phyllis Tuckwell Hospice to be used by its retail team to collect and deliver furniture to supporters’ homes across Al-dershot, Camberley, Cranleigh, Farnham, Farnborough, Fleet, Guildford, and Haslemere.The van was donated in memory of Janet Semper, a personal friend of George Greenshields, who was

cared for by the hospice. Janet’s husband, the Rt Reverend Colin Semper, and son, Hugh, also at-tended a handing over ceremony (pictured above).

“We are extremely grateful to Greenshields JCB for their generos-ity,” said Peter Foxton, Head of Re-tail at Phyllis Tuckwell. “Without support from local organisations

we would not be able to raise the £15,000 we need every day to keep our full range of services open. “The care my mum received at Phyllis Tuckwell Hospice was ex-ceptional,” said Hugh Semper. “She found great comfort in the comple-mentary therapies available and the advice and guidance we received as a family was invaluable. “it meant so much to see her so peaceful and stress free,” he said.

The nHS covers less than 12% of the hospice’s costs, which means it has to fundraise 88 pence in every pound the hospice needs to spend providing specialist palliative care to adult patients and their families with life limiting illnesses in west Surrey and north east Hampshire. All hospice services are free of charge to patients and their families, requiring £15,000 a day to provide the outstanding clinical

care and support the hospice is well known for.

Companies wishing to support the hospice should contact Andrew

Cox on 01252 729456.To donate furniture to the hospice,

contact the furniture showroom and donation centre, based in

Dogflud Way, Farnham, on 01252 710679 to arrange free inspection

and collection.

Page 18 The Bottom Line march 2012

CHARITABLE GIVING Greenshields JCB donates van to Phyllis Tuckwell Hospice

Qype, Europe’s leading consumer reviews site, has launched the Qype Business Awards 2012, to name Britain’s best busi-nesses, as rated by 1.6 million consumers across the UK.

Awards up for grabs include Restaurant of the Year, Place of Interest of the Year and Beauty and Wellness Venue of the Year. One business will be named the Best in Britain, putting it ahead of the 750,000 other busi-nesses listed on Qype in the UK.

Overall winner will represent the UK at the Qype World Business of the Year Awards in Madrid later this year, and have the presti-gious accolade of being named the best of 13.5 million places currently listed on Qype worldwide.

“The 2012 Qype Awards will celebrate the best businesses across the UK, wherever they are. Qype is a movement of millions of people who offer feedback and opinions every day on their best, and worst, experi-

ences. Our awards will celebrate the busi-nesses that are making the biggest impact on consumers today, regardless of their size,” said Richard Dennys, Chief Market-ing Officer.

The awards are open to all businesses listed on Qype.co.uk. To be in with a chance of winning, businesses need to have a fan-tastic selection of reviews and, more im-portantly, be able to demonstrate excellent customer engagement.

Building on the site’s ethos of encourag-ing consumer feedback, the awards will be judged by Qype’s community of reviewers and will take into account comments and reviews posted on the site over the past 12 months.

Those shortlisted will be invited to the event in London later this month and could take home one of three awards in each cat-egory; winner, highly commended or spe-cial recommendation.

If your business has it, then flaunt it

Phyllis Buswell

QYPE THE THING:Richard Dennys, Qype Chief Marketing Officer

Generosity

Page 19: The Bottom Line March 2012

The Bottom Line March 2012 Page 19

BOUNDSTONE GUIDE PRICE £575,000An attractive, detached four bedroom house with double garage and secluded gardens in a popular location south of Farnham and close to local amenities.Contact: [email protected] or call 01252 717705

PROPERTY Executive homes

Aldershot Town FC have ap-pointed AKM Associates as the company responsible for managing and providing pro-fessional financial advice.

“Andy muckett has been a sponsor and patron of the club for several years,” said CEO Peter Duffy (pictured right). “He will work closely with the operations team to provide an essential in-house finance-man-agement service.”

“i am very proud that AKm has been appointed to assist the Aldershot Town FC - the foot-ball club is a valuable part of the local community and i feel passionately that it’s success will contribute greatly to the lo-cal residents and businesses,” said Andy Muckett.

“To have the opportunity to contribute to that success is ex-tremely important to us as a firm to be able to make a real differ-ence to the local community.”

Explaining structural changes at the club, mr Duffy said: “Last summer i announced some impor-tant changes to the club’s owner-ship and board structure, whereby Chairman Kris machala became majority shareholder and owner and the board of directors was strengthened such that it now is composed of six executive direc-tors and a company secretary, working with two non executives.

“Per Breimyr has recently re-signed his role as a non executive director due to his own extensive work and travel commitments. He has made an excellent con-tribution to the vision and set up of our youth development pro-gramme and will remain involved and supportive of the club in an unofficial capacity.

“The new board has been work-ing on a comprehensive agenda, in pursuit of our aim of being a

solvent, profitable, sustainable football club competing in the Football League; professional on and off the pitch.

“Considerable progress is being made so i am pleased to be able to confirm further changes, de-signed to align our resources with the need to focus, simultaneously, on our near term and longer term activities agendas.

“Richard Low, an executive di-rector, has been appointed as chief operating officer, responsible for all day to day operational and ad-ministrative activities at the club in addition to his responsibilities for our young player develop-ment. Richard will be full time at the Club, reporting to Kris, the Chairman,” said Mr Duffy.

“As our Shareholders will tes-tify, having recently received the club’s accounts 2010-11, the finances of the club are in a healthier state than ever – out of ‘Intensive Care’ but still need-ing daily attention given the in-creased breadth and mix of our revenue streams and costs.

“We are also very mindful of the difficult economic times and uncertainty that prevails.

Tom mcmanners, owner of

Treetops, Aldershot’s previous external accountant, will con-tinue to provide independent financial advice and support at board level.

“All of the above changes have strengthened our club’s people resources and improved our pros-pects and optimism for the fu-ture,” said Mr Duffy.

“They have also enabled me personally to change my role from a conventional CEo to that of an adviser on longer term stra-tegic imperatives including at-tracting new investors, securing our major sponsors and helping the manager, Dean Holdsworth, to develop as he builds his own squad for next season and hope-fully many seasons after that.

“Ultimately, the club has been undergoing a steady transforma-tion, on and off the pitch. It is inevitable that it takes some time for new changes to be embedded and patience and dedication is needed to make sure we get the results we deserve. I would like to thank our supporters who un-derstand what we are striving to achieve and who are positive and loyal to the team – all of whom are doing their very best to en-sure we learn, perform better and grow,” he said.

By KATE FOX

Shots choose AKM Andy for financial first eleven

BEAUFORT HOUSE, FARNHAM GUIDE £475,750A three bedroom detached house which was buit in 1930, with court-yard garden, detached garage and two parking spaces close to Farn-ham town centre and within walking distance of the railway station.Contact: [email protected] or call 01252 717705

ROWLEDGE GUIDE PRICE £389,500Two bedroom detached bungalow close to the centre of Rowledge, near Farnham with a garage, parking for four vehicles and secluded gardens. No onward chain.Contact: [email protected] or call 01252 717705

FOLLY HILL, FARNHAM GUIDE PRICE £429,950A spacious four bedroom, detached family home close to Farnham Park. Sitting room, study and large, luxury kitchen/dining room. Parking and driveway.Contact: [email protected] or call 01252 717705

Greenshields JCB donates van to Phyllis Tuckwell Hospice

Important

Real estate professionals from around the globe are gathering in Cannes this month for MIPIM, the world’s biggest and most important prop-erty event. It brings together influential players from all major international property markets, including those in south east England.

Around 20,000 property leaders will view proj-ects, assess profitable ventures, strike deals and seek out market information that will influence the market.Look out for lots of news from MIPIM in the April edition of The Bottom Line.

Healthier

Look out for influential property news

Page 20: The Bottom Line March 2012

WRECCLESHAM PRICE GUIDE £575,000A superb 5 bedroom attached Edwardian fam-ily home. A beautifully presented, spacious and versatile Edwardian semi-detached family home arranged over three floors.

RUSHMOOR, FARNHAM PRICE GUIDE £995,000A detached character family house built close to Tilford in 1936 and situated at the head of a private lane in a highly desirable semi-rural location.For those looking for potential to create a more substantial country home, there is scope to convert/extend.

ROWLEDGE PRICE GUIDE £510,000In private and peaceful lane close to village centre. A spaciously arranged three bedroom detached bungalow set in a well screened plot. The property offers scope for further alteration.

FARNHAM PRICE GUIDE £750,000A detached family home, with versatile accommodation arranged over two floors. Built in 1994, it is set within private and se-cluded gardens with separate office/studio.

LOWER BOURNE, FARNHAMPRICE GUIDE £595,000A spacious 4 bed detached family home occupying a plot of approximately 1/5 acre. Located at the end of a quiet cul-de-sac.

DOCKENFIELD, FARNHAM PRICE GUIDE £650,000A stunning family home with wonderful country views,four bedrooms with light and spacious living accommodation and a contemporary finish, occupying approximately 1/3 acre.