1

The Blue Team:

Corey Campbell, Eric Diep, Seth Hohensee

Matthew Letchworth, Denis Mileyko, Zachary Regelski

Mentor:Marissa Jimenez

REMSY

REsource Management SYstem

October 22nd, 2013 CS410 Blue Team 2013

2

1. Resource Management2. The Issue3. Management Concerns4. Tutoring at Old Dominion

University5. Existing Process Flow6. Pitfalls of the PEP System7. Process Flow Issues8. Making Tutors Mobile9. REMSY10. REMSY (cont’d)11. Example Solution Process

Flow12. Major Functional

Components13. The Competition14. Advantages of REMSY15. Potential Problems16. References17. References (cont’d)

October 22nd, 2013 CS410 Blue Team 2013

Outline

3

Space, employees, and equipmentOrganizations have limited resources

What kinds of resources are necessary?How much of a resource is needed?Who can make use of the resource?How can it be made available to consumers?

Management becomes an issue of scaleIs a given resource really available?How do we define effective use?

October 22nd, 2013 CS410 Blue Team 2013

Resource Management

4

A program's ability to operate is constrained by the availability of their equipment, personnel, and workspaces. It is therefore important that an organization have a customizable system to

manage said resources.

The Issue

October 22nd, 2013 CS410 Blue Team 2013

5

Locations of resources/events vary

Diverse resources need to be tracked

Data is not readily available for processing

Misuse of program resources

Systems are prone to entry/process errors

Tracking systems are cumbersome

Legacy infrastructure and resourcesOctober 22nd, 2013

Management Concerns

CS410 Blue Team 2013

6

ODU has extensive tutoring accommodations1

6(+) central locations as well as online tutoringPeer educator program offers tutoring for ~40 coursesSpecial programs to support veterans

Students can sign up to be tutors or receive tutoring2

Many departments offer their own tutoring programs2

TutorTrac Implemented by the Peer Educator ProgramAlmost one year since implementation2

Interface between students, tutors, and professors

October 22nd, 2013CS410 Blue Team

2013

Tutoring at Old Dominion University

1. "Tutoring & Mentoring". Multiple pages, Web. Old Dominion University Academic Enhancement.�2. Jimenez, Marissa. Personal interview. 9 Oct. 2013.

7October 22nd, 2013CS410 Blue Team

2013

Existing Process Flow

1. “Tutortrac Training Logging In and Logging Out.pptx”2. “Tutortrac Training Making an Appointment.pptx”3. "TutorTrac Training Cancelling and Reschedulling.pptx".�

8

Lack of universal adoption

Departmental requirements for tutoring vary1

Tutors are vetted and assessed by different criteria

Requirements on participating student vary

Tutoring has outgrown its facilities1

Makes using static kiosk for student tracking unfeasible

TutorTrac system is clunky1

No way of tracking student turn away, interest in other

courses1

October 22nd, 2013

Pitfalls of the PEP System

CS410 Blue Team 2013

1. Jimenez, Marissa. Personal interview.

9October 22nd, 2013CS410 Blue Team

2013

Process Flow Issues

10

PEP has proposed equipping tutors with

iPads1

Add-on readers and software needed to swipe

cards1

A lot of trouble for a UIN-input device

Adds additional resources to manage

Does not address other issues

October 22nd, 2013CS410 Blue Team

2013

Making Tutors Mobile

1. Jimenez, Marissa. Personal interview.

11

A system for managing the resources necessary to the operation of training programs in a secure and customizable manner.Web portal as well as mobile applicationNative support for card/code readingTracks statistics for administrative report

generationMonitors student turn away

Allows for user driven study groups/mentoring

October 22nd, 2013CS410 Blue Team

2013

REMSY

12

Uses student information to streamline sign-upSupports multiple programs and administrators

within the same instanceAllows students to apply to tutor classes

Application requirements based on program templates

Allows for verification methods based on the tutor, the student, or both

Email, SMS, and App based alertsAlerts the student/tutor if their session is not

closed

October 22nd, 2013CS410 Blue Team

2013

REMSY

13CS410 Blue Team 2013

October 22th, 2013

Example Solution Process Flow

14October 22nd, 2013

Major Functional Components

CS410 Blue Team 2013

15October 22nd, 2013CS410 Blue Team

2013

Name Special Hardware

Track In/Out

Scheduling

Platform Interface with University

Report Generation

Appointment Reminder

REMSY Optional Yes Yes Web-Based and Application

Yes Yes Yes

TutorTrac8 Optional No Yes Windows/Mac

Yes Yes Yes

LobbyTrac5 Yes Yes No Windows No Yes No

LobbyTrack4

Yes Yes No Windows No Yes No

Appointy2 No No Yes Web-Based No No Yes

Tutor Panel7 No Yes Yes Web-Based No Yes Yes

EZ Tutor3 No Yes Yes Web-Based No Yes No

TutorFile6 No No Yes Windows Yes Yes No

AB Tutor1 No No No Windows/Mac

No No No

Visitor Tracking9

Yes No No Windows No Yes No

The Competition

1. “AB Tutor”2. “Appointy”3. “EZ Tutor”

4. “Lobby Track”

5. “Lobby Trac”6. “Tutor File”

7. “Tutor Panel”8. “TutorTrac”

9. “Visitor Tracking Software”

16

Leans on pervasiveness of smart phones/tablets/laptops

Enhances ease of use by anticipating student needs

Flexibility allows for a unified tutoring systemPrograms can have their own tutor, user,

verification requirementsAvoids breaching confidentiality of student

UINSecures student session loggingMinimizes manual data entry

October 22nd, 2013CS410 Blue Team

2013

Advantages of REMSY

17

Lack of or slow adoption by University programsDifferences between program requirements may

confuse students and tutorsRequires application maintenanceNot all tutors/students have

smartphones/tablets/laptopsCan rely on kiosks/program issued devices as a

catch-all

October 22nd, 2013CS410 Blue Team

2013

Potential Problems

18

“AB Tutor”. Web. Globe Microsystems Ltd. AB Tutor. 2013. 7 Oct. 2013. <http://www.abtutor.com/>

“Appointy”. Web. Appointy, Inc. Appointy. 2 Oct. 2013. <http://www.appointy.com/> “EZ Tutor”. Web. GTSoft Inc. EZ Tutor. 2 Oct. 2013. <http://www.eztutor.org/> Jimenez, Marissa. Personal interview. 9 Oct. 2013. “Lobby Track 6 Premier Edition Visitor ID Software." ID Wholesaler. ID Wholesaler,

n.d. Web. 7 Oct. 2013. <http://www.idwholesaler.com/LT6-PRE.html>. "LobbyTrac Arrival Visitor Tracking Software." Pitney Bowes. Pitney Bowes, n.d.

Web. 7 Oct. 2013. <http://www.pb.com/software/Secure-Tracking-Software/Visitor-Tracking-Software/LobbyTrac-Arrival-Visitor-Tracking-Software.shtml>.

"Lobby Track." Software Informer. Software Informer, n.d. Web. 7 Oct. 2013. <http://lobby-track.software.informer.com/>.

Mastin, Michelle. "Scheduling Services Showdown: Schedulicity vs. Genbook vs. Appointy."PCWorld. PCWorld, 20 Feb. 2012. Web. 7 Oct. 2013. <http://www.pcworld.com/article/250227/scheduling_services_showdown.html?page=3>.

“Tutor File”. Web. Tutor File. Tutor File. 2 Oct. 2013. <http://tutorfile.com/> "Tutor Panel." AppUseful. AppUseful, n.d. Web. 7 Oct. 2013.

<http://appuseful.com/app/n/TutorPanel>.

October 22nd, 2013CS410 Blue Team

2013

References

19CS410 Blue Team 2013

"Tutor Panel." TutorPanel. TutorPanel, 2013. Web. 7 Oct. 2013. <http://www.tutorpanel.com/>.

“TutorTrac”. Web. Redrock Software Coporation. TutorTrac. 2 Oct. 2013. <http://www.tutortrac.com/subpage.php?go=tutor>

“Tutortrac Training Logging In and Logging Out.pptx” PowerPoint. Electronic Delivery form Jimenez, Marrissa: Instruction Resource Specialist, Old Dominion University.“Tutortrac Training Making an Appointment.pptx” PowerPoint. Electronic Delivery form Jimenez, Marrissa: Instruction Resource Specialist, Old Dominion University.

"TutorTrac Training Cancelling and Reschedulling.pptx". PowerPoint. Electronic �Delivery from Jimenez, Marissa: Instruction Resource Specialist, Old Dominion University.

"Tutoring & Mentoring". Multiple pages, Web. Old Dominion University Academic �Enhancement. August 8th, 2012. University College Webmaster. October 22, 2013. <http://uc.odu.edu/taa/peereducatorprogram.shtml>

"Visitor Management System." Lobby Track. Jolly Technologies Inc., 2013. Web. 7 Oct. 2013. <http://www.jollytech.com/products/lobby-track/index.php>.

"Visitor Tracking Software." Visitor Tracking Software. BadgePass Inc., 2012. Web. 7 Oct. 2013. <http://badgepass.com/Visitor-Tracking-Software.asp>.

October 22th, 2013

References