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The Big Social 2012Telligent User Group
#Telligent #TheBigSocial
Spread Social like Peanut Butter and Jelly: Driving User Adoption and Engagement
Tyler Kerr, ScottsMiracle-Gro
The Big Social 20122
Agenda Employee Engagement and
Adoption Readiness and Awareness Business Alignment Integration Leadership Engagement
The Big Social 20123
Session Objective Strategies to generate
community engagement and adoption among employees.
The Big Social 20124
Employee Engagement and Adoption
“The vision of the Vine is to eliminate communication barriers throughout the Company by bringing
associates together to share organizational knowledge and build relationships.”
The Big Social 20125
Readiness and Awareness Creating Buzz
“Smarter, Faster, More Informed Associates”
The Big Social 20126
VIDEOThe Vine Introduction Video
Tyler Kerr – ScottsMiracle-Gro
The Big Social 20127
Readiness and Awareness Pilot Captains/Ambassadors
Early Adopters Existing Communities
The Big Social 20128
Business Alignment Align to existing business
objectives “In the flow of daily work”
The Big Social 20129
District Sales Group Sharing
Knowledge/Wins
The Big Social 201210
Business Alignment Enhancing employee
engagement
The Big Social 201211
Integration Integrate into current processes Remove barriers to access
The Big Social 201212
Team Workbench Integrated
leadership blogs and groups
The Big Social 201213
Integration Eating our own dog food
Content Submission
The Big Social 201214
Feedback Loop Mobile Feedback
The Big Social 201215
Leadership Engagement Executive Blogs Open Chat Private Groups
The Big Social 201216
Executive Blog Example