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“The Bidding forThe Bidding forThe Bidding forThe Bidding forInternational EventsInternational EventsInternational EventsInternational Events”
---- Successful Case StudiesSuccessful Case StudiesSuccessful Case StudiesSuccessful Case Studies
Presented by:
Anthony Wong
Group Managing Director
AOS Conventions & Events
International Congress & Convention Association
Past positions held:
- Chair, Asia Pacific Chapter (2001 – 2009)
- Vice Chair, Asia Pacific Chapter (2000)
- 1st Vice President (Nov 2008 – Nov 2009)
- 2nd Vice President (Nov 2007 – Nov 2008)
- 3rd Vice President (Nov 2006 – Nov 2007)
- Board of Director: Asia Pacific Representative (Nov 2005 – Nov 2006)
�The Bid document must have as many supporting
information as possible.
Many things have to be considered when it comes to Bidding.
Consideration for Bids
�Obtain a copy of the Bid criteria/documents and
understand all requirements.
Work closely together with the local association/event company
to understand the bids.
• National Airline
Documents/Information required for the Bid document
� Letter of support from relevant authorities:
• City Mayor
• Association
• Head of Government of the relevant ministry,
for example Tourism Malaysia
• Prime Minister (this is in the event that the
conference/ congress is an important event)
• Prepare in different languages, if necessary.
• Hotel rates guideline or guarantee during the period of conference.
• Support of the appointed PCO/PEO and their experiences.
• Suggested pre and post tours.
• Ideas of flight accessibility of all airlines into the
conference/congress destination.
• Structure of management team to run event, especially sporting events.
• CD-Rom on destination.
• Certain profits/amounts used to help poorer
countries and to go to charity.
• Understand who your competitors are and their strength
and weakness, thus state your destination strong points.
• Amount of sponsorship given for the bid - state given
• Creative Sponsorship
• Today, one must show safety of the destination in terms
of security towards violence and health.
• Is there guarantee profit for the international association?
• Biggest factor to win
� Support from all the members of the local
association - write to friendly members around
the world for votes.
Supporting the Bids…
� Lobby for support - regional and international
associations.
� A web-site of the event that is updated regularly to show the
work prepared for the event and if possible, in a few languages
depending on your target market - English, German, French,
Japanese and Mandarin.
Marketing…
�How are you able to market the event regionally
and globally?
Show them your marketing strength.
•Working with your Tourism Board or CVB
•Educational Programs - FOC assistance
•Working with your Congress Venues
•Working with the National Airline
•Identify & Approach High Profile People - Make them want to bid
•International Headquarters in your Country?
Event Management
Congress Rotation Patterns
Congress Frequency
It could take time!
Asia
Africa
South America
Europe
North America/Canada
Middle East
Longer lead time : 3 - 8 yearsShorter lead time : 2 -
4 years
ASEAN
Asia
Asia Pacific
Selecting a Congress
•Congresses with High Sponsorship Requirements
•Medical Meetings
•Sports Related Events
•Sports Tourism
CASE STUDY No. 1
15th World Association of Veteran Athletes (WAVA) Championships, 2003
15,000 people
The Contenders
•Our Support
•Reputable Personalities
15th World Association of Veteran Athletes (WAVA) Championship, 2003
•The Bid Strategy
•Reflecting our Multi-racial society
•Cocktail Reception
•Developing Relationships
15th World Association of Veteran Athletes (WAVA) Championship, 2003
14th World Federation of Occupational Therapists (WFOT) Congress, 2006
4,000 delegates
CASE STUDY No. 2:
The Shortfalls
1. No Concept of Bidding
2. No funds
We needed to solve this!…..
14th World Federation of Occupational Therapists (WFOT) Congress, 2006
How?
The Property Development Concept
- 75% : 25%
14th World Federation of Occupational Therapists (WFOT) Congress, 2006
The Bidding Criteria
•The Bid Document
•The WFOT Financial Requirement
•The need for a PCO
14th World Federation of Occupational Therapists (WFOT) Congress, 2006
The Presentation
•Japan, May 2000
•70 Countries in attendance
•Israel was the competitor
• Personalities - the bid leaders
•The presentation
•Our Experience as a PCO helped
14th World Federation of Occupational Therapists (WFOT) Congress, 2006
January Holiday & Travel Show England
FITUR Spain
Asean Tourism Forum Brunei
Malaysian Gastronomic Festival France
February TTF & OTM India
Sales Calls India
Borse International del Turismo Italy
PATA Go-Between Germany/Switzerland
Vacances, Sports and Loisirs France
March Expotour Slovakia
Vacances Belgium
MITT Russia
Travel 2001 Singapore
Sales Call Singapore
April PATA Travel Mart Singapore
Sales Calls Singapore
Asia Pacific Le Man Series in Malaysia 2001/2002
April PATA Conference Malaysia
L’Tur Fair Germany
May EIBTM Switzerland
GULF Saudi Arabia
ATM U.A.E.
June Sales Calls Switzerland/Scandinavia
ITE Hong Kong
Sales Calls Hong Kong
Amazing Thailand Thailand
M&IT Show England
September IT&CMA Malaysia
November ITM India
WTM England
Sales Call England
Asia Pacific Le Man Series in Malaysia 2001/2002
Appointed by the International Federation of Gynecology and Obstetrics (FIGO) as the PCO on October 2004 and the agreement signed in December 2004.
AOS was the sole and exclusive International Professional Congress Organiser (PCO) to run, administer, manage and organise XVIII FIGO World Congress 2006.
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
Put the bid together in 1998
The Competitors
Manila, Hong Kong, Sydney, Malaysia (Malaysia is the 3rd after Hong Kong & Australia)
•The Bid Committee
•Inspection in 1999
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
XVIII FIGO 2006 attracted a record of 8,190 delegates from 149 countries.
The Scientific Programmeattracted a record 2,141 abstracts and out of which 1,092 abstracts, 757 poster, and 42 video presentations were accepted by the Scientific Committee.
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
BIDDING STRATEGY
Study short-coming and success of past FIGO Congresses:
�2000 at Washington
�2003 at Chile: At Chile 2003 AOS TEAM distributed delegates and exhibitors evaluation forms and conduct interviews. What were their wish list for an excellent congress.
�Incentives given
�Producing & distributing multi-media promotional materials such as DVD/VCD, booklets and letters in Spanish & French.
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
BIDDING STRATEGY: ADDRESSING THE MAJOR ISSUES
1.0 SAFETY
Asian Overland and the local organising comittee together with Tourism Ministry, MAS, Health Ministry and Kuala Lumpur City Hall managed to convinced the FIGO Committee that Malaysia offer one of the highest safety standards in the world. Kuala Lumpur is one of the safest place to hold any World Congress.
2.0 TRANSPORTATION
AOS with the assistant of the various agencies managed to convince the FIGO Committee that Malaysia can provide a seamless transportation system for the FIGO delegates from KLIA to Kuala Lumpur City.
3.0 PRICE
AOS with the assistant of the various agencies and hotels managed to get the best rates with many value added items to make the bid very competitive.
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
CONDITION OF CONTRACT
•All expenses incurred by FIGO’s Executive committee and their Scientific Committees directly related to their services in XVIII FIGO World Congress 2006 are to be financed by AOS.
•This is in addition to the Organising Fees of US$2.2 million to be paid to FIGO & OGSM (the national organisingcommittee)
•Cost of operation for 8 years from 1998-2006: USD$ 4.0 M
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
1999 The Site Inspection – Meet all VIPs
• Prime Minister
• Minister of Tourism
• All Hotel GMs
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
MARKETING
Pre-Congress marketing activities undertaken by AOS was through:
(a)Electronic mail/newsletter: 122,586 hits since 9/12/2004
(b)Printed Flyers
(c)Announcements
(d)Printed brochures
These marketing materials were sent to 110 FIGO member societies, of which 64 member societies responded. (58.1% responded)
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
MARKETING TRIPS BY REGIONS
42.0 Canada & USA: Canada, USA
23.0 Central & South America: Argentina & Mexico
24.0 Africa: Egypt
35.0 Australia: Tasmania
33Total
146.0 Asia: Indonesia, India, China, Korea, Japan, Thailand, Malaysia.
81.0 Europe: Sweden, Germany, United Kingdom, Denmark, Italy & Greece
No of Conference attended
Marketing Trips
NATIONAL / REGIONAL / INTERNATIONAL PROMOTION ACTIVITIES
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
MARKETING TRIPS BY REGIONS
Athens, GREECE14/4/2005-17/4/20056.0 7 th. WORLD CONGRESS ON CONTROVERSIES In O&G and FERTILITY (COG7)
Venice, ITALY
Copenhagen, DENMARK
Glasgow, SCOTLAND
Berlin, GERMANY
Stockholm, SWEDEN
Venue
31/8/2005 – 4/9/20051.0 14th.WORLD CONGRESS ON ULTRASOUND IN GYNAECOLOGY & OBSTETRICS,
8/11/2005-10/11/20052.0 EUROPEAN SOCIETY FOR HUMAN REPRODUCTION & EMBRYOLOGY
7/7/2004-9/7/20043.0 30th.BRITISH CONGRESS ON GYNAECOLOGY & OBSTETRICS
19/6/2005-22/6/20054.0 21st.ANNUAL MEETING of ESHRE
10/3/2005-13/3/20055.0 12th.WORLD CONGRESS ON HUMAN REPRODUCTION
EUROPE
DateMarketing Trips
Personalised visit to Key Sponsors in Europe: Example ;Scheering, Germany: 12-14 May, 2004, 11-15 March, 2005, 3-6 March,2006 and 18-21 April, 2006
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
FIGO XVIII World Congress of Gynecology & Obstetrics, 2006
CASE STUDY
MARKETING TRIPS BY REGIONS
Vera Cruz, MEXICO
Buenos Aires, ARGENTINA
Venue
18/10/2005 –21/10/2005
1.0 11 th. WORLD CONGRESS ON THE MENOPAUSE
20062.0 55th. MEXICAN CONGRESS
CENTRAL & SOUTH AMERICA
DateMarketing Trips
Melbourne, AUSTRALIA20063.0 AIME
Melbourne, AUSTRALIA20th.-24th.FEB, 20052.0 AIME
Hobart, Tasmania, AUSTRALIA
10TH.- 13TH. APRIL,20051.0 RANZCOG 2005 ANNUAL SCIENTIFIC MEETING (ASM)
AUSTRALIA
VenueDateMarketing Trips
Cairo, EGYPT27TH.- 30TH. SEPT, 20051.0 6th.SCIENTIFIC MEETING
AFRICA
VenueDateMarketing Trips
MARKETING TRIPS BY REGIONS
Philadelphia, USA
Montreal, CANADA
San Francisco, USA
Montreal, CANADA
Venue
23/5/2004 – 28/5/20041.0 18 th. WORLD CONGRESS ON FERTILITY & STERILITY
18/10/2005-22/10/20052.0 53rd.ANNUAL CLINICAL MEETING
14/10/2005-19/10/20053.0 61st. ANNUAL MEETING OF THE AMERICAN SOCIETY OF REPRODUCTIVE MEDICINE (ASRM)
18/10/2004-21/10/20044.0 60st. ANNUAL MEETING OF THE AMERICAN SOCIETY OF REPRODUCTIVE MEDICINE (ASRM)
CANADA & USA
DateMarketing Trips
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
MARKETING TRIPS BY REGIONS
INDIA20054.0 Personal Visit to meet Indian O & G Society president by Mr. Anthony Wong
Beijing, CHINA7th.-10th. OCT, 20057.0 1st. INTERNATIONAL CONFERENCE ON O & G.
SINGAPORE6.0 6 th. SINGAPORE CONGRESS ON O&G
Batam, INDONESIA
Kerala, INDIA
Maharashstra, INDIA
Bandung, INDONESIA
Venue
1.0 14 th. ANNUAL MEETING OF ASM
5th.- 9 th. JAN.20052.0 ALL INDIAN CONGRESS OF OBSTETRICS & GYNEACOLOGY
5th.- 9 th. JAN.20063.0 ALL INDIAN CONGRESS OF OBSTETRICS & GYNEACOLOGY
5.0 INDONESIA SOCIETY OF O & G
ASIA
DateMarketing Trips
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
MARKETING TRIPS BY REGIONS
THAILAND11-14 th. Nov., 200513.0 ITCMA
Bangkok, THAILAND25TH.- 28TH., NOVEMBER, 2004
14.0 CONTROVERSIES IN OBSTETRICS & GYNEACOLOGY
Bangkok, THAILAND12.0 THAI O & G CONGRESS
Tokyo, JAPAN
Kyoto, JAPAN
Seoul, KOREA
Beijing, CHINA
Venue
8.0 GYNEACOLOGY NEW PROGRESS CONFERENCE
12TH.-16TH.JUNE, 2005
9.0 8 TH. INTERNATIONAL CONGRESS OF ANDROLOGY
4TH.-4TH.MAY, 200510.0 57TH. JAPAN O & G SOCIETY FOR GYNECOLOGIC ENDOSCOPY
11.0 JAPAN NATIONAL CONGRESS
ASIA
DateMarketing Trips
MALAYSIA21ST.-24TH. APRIL,2005
17.0 5th. MALAYSIA CONGRESS ON MENOPAUSE
Penang, MALAYSIA16.0 MALAYSIAN NATIONAL CONGRESS 05
Langkawi, MALAYSIA15.0 MALAYSIA NATIONAL CONGRESS 06
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
SURVIVAL STRATEGY
Exhibition2.0
Attendee: To get 8,000 delegates3.0
Government support: Grants, Dinners, door gifts4.0
Sponsorship1.0
Attendee Registration: To get 8,000 delegates
Targetted USD$ 6.0 M
3.0
Exhibition target: USD$ 3.0 M2.0
Sponsorship target: USD$ 3.0 M1.0
OBJECTIVE IS TO RAISE USD$ 9.0 M
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
SPONSORSHIP
Prior to AOS taking up the FIGO 2006 contract in December 2004, its senior management was assured that there were US$3 million worth of sponsorship floating in the pharmaceutical world, but in subsequent sponsorship sales trips, it became clear that the said amount did not exist.
The final amount secured was about US$ 1.45 million.
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
EXHIBITION
•AOS managed to secure 113 exhibitors from national and international companies and organizations involved in the medical and pharmaceutical industry.
•The revenue generated from Exhibition US$ 1.2 Million.
•Total space sold: 2,565 Sq. Meters net or take-up rate of 98.6%
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
GOVERNMENT / PRIVATE SECTOR SUPPORT
F & B and Cultural Performances for FIGO Evening for all.3.0 Kuala Lumpur City Hall
F & B for Opening ceremony, reception & Cultural performance, promotional material support for congresses attended overseas.
2.0 Tourism Malaysia
Convention Centre rental, international Fellowship program sponsorship, sent delegates to the FIGO Congress
1.0 Ministry of Health Malaysia
Type of SupportSupport
Assisted in providing one-stop visa on-arrival. And dealing with Visa issues at the KLIA Airport
6.0 Immigration
Assisted in providing security and traffic control in KL during FIGO Events.
5.0 Police
Assisted in securing special visa for Israelis speaker & delegate.
4.0 Ministry of Foreign Affairs
Assisted AOS in providing two hospitality desk at KLIA arrival hall.Provided space for promotional banner within the KLIA arrival hall.
8.0 KL International Airport
Providing valuable info prior to the congress and assisting delegates on site upon arrival.
7.0 Customs
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
The Economic Return
Based on ICCA (International Congress and Convention Association) calculation, average total expenditure per delegate in international association conference is USD387 per day per delegate.
•FIGO Congress 2006 had 8,300 delegates staying for 6 days.
•Total spending: USD387 x 6 days x 8,300 = USD19,272,600 million.
•Based on 3 to 8 times economic return to the country formula: USD19,272,600 x 4 (conservative estimate)
•Total spending in Malaysia: USD77,090,400 millions or RM277,525,440
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
ICCA Average Total Expenditure by delegates on all meetings: USD8,314,283.
8,300 x USD8,314,283 = USD69,008,548.90
ICCA Average Registration: USD472
FIGO Registration: USD6825
“FIGO is one of the Olympic of the medical conference.”
The Economic Return (cont.)
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
HUMAN RESOURCES AND MANPOWER TRAINING0
Project Director
Mr. Anthony Wong
Project Manager
1.0 Logistics
2.0 Volunteer training
3.0 Scientific
4.0 IT Support
5.0 Registration
6.0 Exhibition
7.0 Sponsorship
Financial Controller
TEAM Leader
8.0
Pre & Post Tours
Scientific (SI) SimultenousIntrepretation
Transport
OPERATION STRUCTURE
On-site
Online
The FIGO Team
AOS deployed and mobilized a total of 180 permanent staff based at the AOS Head office for the FIGO 2006 World Congress.
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
CORE SUPPORT TEAM: FIGO VOLUNTEERS AND SUPPORT STAFF TRAINING PROGRAM
•AOS believe that On-Site Training is very important to ensure the success of any World & International Class Event, Congress & Conventions.
•Training budget must be included in all MICE Event.
377•10 th. November, 2006
431•9 th. November, 2006
438•8 th. November, 2006
453•7 th. November, 2006
463•6 th. November, 2006
515•5 th. November, 2006
467•4 th. November, 2006
103•3 rd. November, 2006
31•2 nd. November, 2006
NoPeriod of service
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
MANPOWER RECRUITMENT & TRAINING
AOS recruited local & international students to form the core-support staff to man the various positions during the on-site FIGO Congress. These students are from:
(a) School of Tourism & Hospitality
(b) School of Sports Science (Events)
(c) School of Computer Science
(d) School of Mass Communication
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
Simultaneous Interpretation Room –KLCC Plenary Theater Hall
VIP Entrance M.C. A.V.
The Core Support Team and the FIGO Volunteers were brought to KL Convention Centre and were briefed using power-point presentation on their roles during the FIGO 2006 World Congress.
The Intensive training include role-play:
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
TechnologyTechnology
�AUDIO VISUAL PRESENTATION ELECTRONIC EQUIPMENT: GIANT SCREEN
�ON-SITE COMPUTERIZED DELEGATES AND SPEAKERS REGISTRATION.
�SECURITY CHIP-INSERTED DELEGATES & SPEAKERS NAME BADGES
�24 HRS CCTV SECURITY SURVEILLANCE
�SIMULTENEOUS DIRECT FOREIGN LANGUAGE INTERPRETATION SYSTEM PLUS QUALIFIED INTERPRETERS
�WIRELESS HI-FIDELITY PROFESSIONAL MICROPHONES FOR SPEAKERS.
�PROFESSIONAL PUBLIC ANNOUNCEMENT SYSTEM
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
Training session include on how to show the delegates how to use the Wireless Head Sets & Remote Controllers.
The Support staff were also trained on how to keep stock and register the handouts of the SI Sets to the delegates.
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
A1: Airport transfer
B2: Hotel bookings
C3: Convention Centre bookings
D4: Event Management services
E5: Security arrangements
F6: On-Site registration
G7: Pre & post tours
H8: Food & beverages
AOS Role as the PCO and its
operational Structure
Airport Arrival
DEPLOYMENT OF MANPOWER AT THE AIRPORT
4 pax AOS Support team in Yellow Collared T-Shirt stationed to receive, assist and direct newly arrived delegate.
10 pax AOS Support team in Yellow Collared T-Shirts and 4 pax AOS Airport representatives in Dark blue blazers will be on standby to assist delegates.
VVIP Welcome: Meet & Greet at the aerobridge with signage (upon request). VIP Premium lounge service can be provided at additional cost.
AOS Transport & Operation deployed 50 vehicles at KLIA for airport transfer
Delegates arrive at Aerobridge
Arrive Main Building KLIA
Hospitality Desk , sticker will beissued to delegates
Immigration Counter
Luggage collection
Custom Counter
Arrival hall level 3 ,Airport Repwill welcome delegates
Usher lead delegates to Level 1
Delegates will board the assignedvehicle to their respective
hotel
DELEGATE ARRIVAL ARRANGEMENT AT AIRPORT
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
Le Meridien /Hilton
Pan Pacific
Legend
Quality Suitestay
PNB DarbyPark
Ancasa
Shuttle Services
Light Rapid Transit
Walking Distance
Map On Logistic
Melia
Coronade
Berjaya Times Square
Grand Season
Dynasty
Vistana
Grand Conti
Shuttle Service on 5/9 & 10 Nov 2006
Pick up & drop off for Route 7 & 8
Pick up & drop off For Route 1 to 6
On this dates we are unable to utilise the loading bay due to set up and dismantling of exhibition booths.
30 paxManpower
70 unitsCoaches
Shuttle Service on 6/7/& 8 Nov 2006
Coach Entrance
Loading Bay 1Loading bay 2
Loading Bay 4Route 5 Route 6
Loading Bay 5Route 7 & 8
Entrance Gate will be monitoredto avoid congestion
Exit to hotel
Routing Stand Sign , Colour coded
Route 1Route 2
Route 3Route 4
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
Social Programme Arrangement
Temporary covered all-weather shelter was provided for the comfort of the delegates: Cost RM 12,000.00
AOS rented the existing car-park area next to KLCC for 6 days from 6 th. To 10 th. November, 2006 for a total of
RM 18,000.00 to accommodate the coaches & vans.
OPENING CEREMONYCHINESE Cultural heritage
Modern Malay dance
Date: 5 th. November, 2006: Kuala Lumpur Convention Centre.
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
SOCIAL PROGRAMS
An Evening of Jazz – 6 Nov 2006 The Comedy Club – 6 Nov 2006
USD35e) A Malaysian Affairs
USD35d) Dining in the Clouds
USD20c) The Comedy Club
USD20b) Music at the Cultural Palace
USD20a) An Evening of Jazz
A CULTURAL EVENING6th. NOV,2006
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
Police Department
•AOS to provide all transportation plans to the Police Department for:- Road and traffic management- Routing’s coordinations
•Police outriders for social programs & shuttle service•Police to make regular patrols at the Convention Centre during Congress•Increase police presence at popular tourist areas
EMERGENCY SERVICESEMERGENCY SERVICESEMERGENCY SERVICESEMERGENCY SERVICES
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
EXHIBITION
•AOS managed to secure 113 exhibitors from national and international companies and organizations involved in the medical and pharmaceutical industry.
•The revenue generated from Exhibition US$ 1.2 Million.
•Total space sold: 2,565 Sq. Meters net or take-up rate of 98.6%
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
EXHIBITION
2,565 sq.Mnett
Total amount of space represented
98.6%Percentage of Exhibition space utilised
113Total number of exhibitors
12Total Number of Lifestyle Companies
101Total number of Pharmaceutical / Equip/Non Profit Organisation
Nos.Number of Exhibitors
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
••Internet stationInternet station . Poster Information Desk. Poster Information Desk
. Exhibitor Registration Counter. Exhibitor Registration Counter . Storage Room. Storage Room
. Poster Panels. Poster Panels
Poster PanelsPoster PanelsInternet stationInternet station
Poster Information DeskPoster Information Desk
Exhibition Registration CountersExhibition Registration Counters
Internet StationInternet Station
Storage RoomStorage Room Storage RoomStorage Room
Storage roomStorage roomStorage roomStorage room
Internet StationInternet Station
Internet stationInternet station
•• Internet StationInternet Station
•• Storage RoomStorage Room
• Unloading & Construction of booths & exhibition materials
• Supervised by KLCC Safety Officers.
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
EXHIBITION LOGISTICS
AOS conducted on-site inspection with KLCC Personnel & RE Rogers to check on the logistic movement of exhibition materials at each of the loading bays: Each bay can accommodate 3 trucks.
Traffic flow will be controlled by KLCC
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
•• 192 numbers of Poster Panels in Hall 2.192 numbers of Poster Panels in Hall 2.
•• 2 2 MetreMetre wide aisles between walls.wide aisles between walls.
Actual set-up of the poster panels in Hall 2
Poster-registration counter
• Delegate movement from the Hotel to the Convention Centre must be closely monitored and coordinated.
• AOS Exhibition Support Team must work and coordinate closely with the AOS Transport Team manning the movement of the coaches at the Pick Up & Drop Off Points using walkie-talkie and cellular-phone to ensure Safe, Efficient and Smooth Traffic Flow.
DELEGATE MOVEMENT
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
Floor Management – Directional Signage
• Directional signage must be prominently displayed at all entrance and exit points.
STRATEGICALLY PLACED DIRECTIONAL SIGNAGED IN ENGLISH PLACE INSIDE AND OUTSIDE THE CONVENTION CENTRE IS ONE OF THE KEY PLANNING ELEMENTS IN RUNNING A WORLD CLASS CONGRESS
A Reasonable budget must be included in the operation cost.
Note: Red Lines are the cordoned passage way use for Daily Shuttle in the morning and evening.Delegates will be sort out at Holding Areas before entering the Zoning queqelanes for departure to their respective hotels.
PCO Staff
KLCC Security
Holding AreasHolding Areas Holding AreasHolding AreasHolding AreasHolding Areas Holding AreasHolding Areas
REGISTRATION
Registration is the primary source of income for FIGO 2006 World Congress and AOS marketing effort over the past two years leading to the World Congress was a great success.
For the Off site and On-Site registration, AOS bought the Event-Pro Computer Software.
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
fffftatebbbbfgggghe TTTTrt ggggechnology• Eventpro Interactive enables multi-lingual online, real time web-browsing, online registration, payment & abstract handling
• Delegates database available to FIGO
• Powerful marketing tool with the global reach.
EVENT PRO
SOFTWARE
VIEW OF HALL-1: REGISTRATION AREA
•Yellow plastic chain-link were used to act as crowd control barrier during the registration process.
•The Snake-Line crowd control system were deployed on site.
•50 Support staff wearing Yellow-Tee shirt were deployed on site.
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
••Internet stationInternet station . Poster Information Desk. Poster Information Desk
. Exhibitor Registration Counter. Exhibitor Registration Counter . Storage Room. Storage Room
. Poster Panels. Poster Panels
Poster PanelsPoster PanelsInternet stationInternet station
Poster Information DeskPoster Information Desk
Exhibition Exhibition
Registration Registration
CountersCounters
Internet StationInternet Station
Storage RoomStorage Room Storage RoomStorage Room
REGISTRATION
196Total
25Total number of Accompanying Persons Registered2.0
171Total number of complimentary delegates registered1.0
Complimentary Registration Statistics (inclusive in the 6505)
7,232Total attendees plus APP
727Number of Accompanying Persons Registered2.0
6,505Number of Official Delegates1.0
PaxParticipants Registration Statistics
8,190Total attendees, delegates, APP plus exhibitors
958Number of Exhibitor Delegates1.0
PaxExhibitor Registration Statistics
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
REGISTRATION
02%99OTHERS6.0
02%104OCEANIA5.0
33%2126EUROPE4.0
45%3008ASIA3.0
13%864AMERICAS2.0
5%304AFRICA1.0
%No. of delegatesDelegates by Region/Continents
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
ACCOMMODATION
AOS contracted out a total of 49 hotels consisting of 3 stars to 5 stars with 7,145 rooms to provide quality accommodation to the delegates,
Out of these 49 hotels, only 44 hotels materialised with 2,594 rooms booked through AOS Housing Bureau, resulting in a success rate of 36.3% and a booking value of US$ 2.1 million.
DIRECT BOOKING: Direct bookings by individual delegates (by scanning through respective hotel websites) and through corporate arrangements is a natural development which also saw reduction in booking through the AOS Housing Bureau.
XVIII FIGO World Congress of Gynecology & Obstetrics, 2006
World Gas Conference, 2012
Invited to bid for DMO services on January 27 2010, submitted bid documents on March 15 2010.
Four Scopes of Work
1) Accommodation Management
2) Logistics Management
3) Social Events Management
4) Taskforce Management (Volunteers)
World Gas Conference, 2012
Clarification Meeting
Invited by National Organizing Committee of WGC 2012 for meeting on May 23 2010 for clarification of Commercial Proposal (cost of services) which rescheduled to May 21 2010.
Further Submission After Clarification Meeting
Submitted to NOC on June 7 2010 details based on NOC’s template to state specific items by cost per unit, etc.
World Gas Conference, 2012
Contract Negotiation
From June to September 2010, a number of meetings and negotiations took place with NOC WGC 2012 DMO team.
Appointment as DMO
Received award letter on October 6 2010.
Contract Signing
The DMO Agreement is presently being drafted by WGC 2012 Legal Department.
Anthony WongAsian Overland Services Tours & Travel
AOS Conventions & Events
AOS Training Centre
Frangipani Hotels & Resorts - The Frangipani Langkawi Resort & Spa
(AOS Tourism & Hospitality Group)
Anti-Oxidant Centre
Universiti Utara Malaysia
- Adjunct Professor, UUM College of Arts and Sciences (July 2010 - July 2012)
-Adjunct Fellow, Faculty of Tourism & Hospitality Management (October 2006 - October 2008)
Taylor’s University
- Adjunct Professor
Pacific Asia Travel Association
- Secretary-Treasurer
- Chair, Audit & Finance Committee